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SPIRE SYSTEMS

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KNOWLEDGE BASE


INSTALLATION

Hardware and Software 3
 * Spire Hardware and Software Requirements Spec Sheet
 * Firewall/Port requirements
 * Minimum Internet access for Spire server

Installing Spire 3
 * Installing Spire Server
 * Installing Spire Client
 * Spire 3.6+ Installation - Registered User not available after hours - Partner
   Activation


SPIRE ADMINISTRATION

General 5
 * Searching in Spire
 * No Company Listed
 * Module Column Settings
 * Spire module doesn't save column settings
 * Display Scaling is Bigger but Spire Font and/or Icon Sizes are not Consistent
   (Spire 3.0.x - 3.2.x)

Inventory 6
 * Barcode Font for Inventory Labels
 * Inventory quantities are skewed or not updated
 * Inventory Out of Balance (Troubleshoot)
 * Inventory Reallocate Explained
 * Lookup Searching Tips for Inventory Part Numbers

See all 6 articles
Sales 5
 * Move Closed Sales Orders to Sales History
 * Change Frequency of Standing Order
 * Sales Tax setup for Recoverable Taxes
 * Ship Available for Sales Orders with Serialized/Lot inventory requires Spire
   2.5.0+
 * Sales Orders that show as Closed and have an Invoice number

Purchasing 2
 * Unissued Purchase Orders auto-close (leave it selected for quicker editing)
 * Why did the Purchase Order receiving process post to the Cost of Goods
   account?

Accounts Receivable\Payable 4
 * Printing from the AR list when some Customers are set to Email Statement
 * Spire Payment Apply explained
 * Finance Charges facts
 * Void an Accounts Payable Payment

Payroll 5
 * Employee leaving - Last Paycheques (including Vacation payout)
 * Pay Periods - Calculations
 * RBC Payroll Direct Deposit Configuration
 * Setting up Payroll Benefits and Deductions
 * Setting up a Garnishee for an Employee

General Ledger 5
 * GL Account Balance does not balance to Account Reconciliation
 * Recalculate gl account balances
 * Historical GL Transactions
 * Trial Balance report is not balanced
 * GL Account Balance does not balance to Account Reconciliation

Integrations 2
 * How to setup a Credit Card processor
 * How to accept live Credit Card payments

Import 1
 * Importing a CSV or Excel File

Database Management 2
 * pgAdmin 4 Server Entry (Spire 3.2+)
 * How to Restart the PostgreSQL and Spire API Services

User Management 1
 * Account Locked Out


API

Common Questions 1
 * Spire API v2 FAQ


COMMUNITY FORUMS

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THIRD PARTY DEVELOPERS

Sample JSON Files 19
 * Dark mode
   Posted by Miguel Roy, 22 days ago
   Last Reply by Miguel Roy 22 days ago
 * post a whse transfer
   Posted by Peter Wright, a month ago
   Last Reply by Peter Wright a month ago
 * Processing a purchase order
   Posted by Spire A Developer, 2 years ago
   Last Reply by Peter Wright a month ago
   See all 19 topics

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