vtcri.kayako.com Open in urlscan Pro
52.20.243.82  Public Scan

Form analysis
2 forms found in the DOM

GET https://vtcri.kayako.com/search/all

<form class="inputaddon" method="get" action="https://vtcri.kayako.com/search/all" accept-charset="UTF-8">
  <input name="utf8" type="hidden" value="✓">
  <input class="inputaddon__field js-search-input js-mobile-search" id="search--mobile" type="text" placeholder="How can we help you?" name="query" autocomplete="off">
</form>

GET https://vtcri.kayako.com/search/all

<form class="inputaddon" id="search-form" method="get" action="https://vtcri.kayako.com/search/all" accept-charset="UTF-8">
  <input name="utf8" type="hidden" value="✓">
  <input class="inputaddon__field inputaddon__field--big js-search-input js-required-input" id="search" type="text" placeholder="I need help with..." name="query" autocomplete="off">
  <button class="inputaddon__item button u-textellipsis" type="submit">Search</button>
</form>

Text Content

Start a conversation Sign in
 * 
 * 
 * 

No results found. You can ask us instead.
Start a conversation

Search
 * 
 * 
 * 

No results found. You can ask us instead.

PLEASE NOTE: By logging in or interacting with this system you agree to read and
follow the Virginia Tech Acceptable Use and related Information Technology
Policies. Other VT policies may also apply for use by faculty, staff, and
students. Questions / comments can be submitted via email: click here.


POPULAR AND COMMONLY ACCESSED ARTICLES CAN BE FOUND HERE | ACCESS REQUEST FORM
(ARF) | LATEST PHISHING EMAILS CIRCULATING



GETTING STARTED AND GENERAL INFORMATION


 * WELCOME TO THE FBRI - START HERE
   
   Information and resources for new members of the FBRI family.


 * VISITING AND WORKING IN THE FBRI
   
   This section contains articles and answers to general questions related to
   visiting and working at the FBRI as well as R


 * GRADUATE STUDENT RESOURCES
   
   If you are a VT Graduate Student working at the VTCRI, this section will
   provide references and information regarding re


 * BUILDING ACCESS
   
   This section contains information for general building access.


 * HELP WITH THIS SITE
   
   General help, tips, and tricks for interacting with the Help Site!


 * TBMH RESOURCES
   
   In this section you will find articles and information specific to TBMH.


POPULAR IN GETTING STARTED AND GENERAL INFORMATION


 1. NEW TO THE FBRI - START HERE!


 2. REGISTER (CREATE AN ACCOUNT) FOR THE FBRI HELP SITE


 3. FBRI CAMPUS TO CAMPUS SHUTTLE AND LOCAL TRANSPORTATION


 4. NEW TO TBMH - START HERE!


 5. POPULAR ARTICLES AND LINKS


EMERGENCY AND CONTACT INFORMATION


 * EMERGENCY CONTACTS
   
   EMERGENCY: 911 | CARILION CLINIC POLICE: 540-981-7911


 * HS&T EMERGENCY ACTION PLAN
   
   The Emergency Action Plan (EAP) includes information for all departments on
   the Health Sciences & Technology campus.


 * HS&T EMERGENCY ASSEMBLY POINTS
   
   Should there be an emergency evacuation or fire drill, the evacuation
   assembly point from Riverside 1 is between Riversi


POPULAR IN EMERGENCY AND CONTACT INFORMATION


 1. USE EMERGENCY SOS ON YOUR IPHONE


 2. EMERGENCY CONTACT PHONE NUMBERS


 3. VIEW AND RECEIVE EMERGENCY ALERTS


 4. VIRGINIA TECH THREAT ASSESSMENT


 5. VIRGINIA TECH EMERGENCY SERVICES


INFORMATION TECHNOLOGY


 * ACCOUNT AND PASSWORD HELP
   
   This section of the knowledge base will assist you with account and password
   issues.


 * WIRELESS NETWORK (WIFI)
   
   Wireless and wifi help.


 * NETWORK ACCESS
   
   This section contains articles related to accessing the FBRI network.


 * EMAIL AND CALENDARS
   
   This section contains common articles related to VTCRI email and calendaring.


 * PHONE AND VOICE SERVICES
   
   This section contains information related to voice and phone services at the
   FBRI.


 * GENERAL SERVICES
   
   This section provides information on many of the available Information
   Technology Services.


 * HIGH PERFORMANCE COMPUTING AND CLUSTERS
   
   This section contains information about High Performance Computing (HPC)
   clusters and services.


 * AUDIO VISUAL SERVICES
   
   This section contains information and resources for using and requesting
   assistance with Audio and Visual resources at t


 * SOFTWARE
   
   This section contains articles and information related to obtaining,
   installing, and using software available at the VTC


 * TIPS AND TRICKS
   
   This section provides information for common "tips and tricks" for using your
   PC, Mac, or mobile devices.


 * TROUBLESHOOTING, ERRORS, AND ALERTS
   
   This section provides information related to common errors and alerts as well
   as some basic troubleshooting techniques a


 * SECURE DATA AND COMPUTING
   
   This section provides information and resources for HIPAA, CUI, and Secure
   Research Environments. If you have a project


 * FILE ACCESS AND SERVICES
   
   This section provides resources and information related to accessing and
   working with data on VTCRI systems.


 * PRINTING SERVICES
   
   This section provides resources and information related to accessing and
   printing to VTCRI maintained printers.


 * RESEARCH TOOLS
   
   This section contains information and links to common research tools and
   services available from the VTCRI and Virginia


 * IT RESOURCES
   
   This section contains articles and information related to general IT
   resources (non-category specific).


 * IT POLICIES
   
   This section contains articles relating to Acceptable Use and IT policies for
   the FBRI.


 * VIRTUAL MACHINE ENVIRONMENT (VME)
   
   This section contains articles related to the FBRI Virtual Machine
   Environment (VME) for remote and dedicated work.


 * REQUESTING ACCESS
   
   This section contains information for requesting access to the buildings,
   network, systems, and other resources.


 * STANDARD WORKSTATIONS AND PRINTERS FOR PURCHASE
   
   This section contains articles describing the standard PC and Mac builds for
   the FBRI.


 * PULSE ENVIRONMENTAL AND EQUIPMENT MONITORING
   
   Access information as well as standard "Alarm Template" settings and basic
   use information.


 * ZOOM
   
   Zoom Information Center


 * GOOGLE TO MICROSOFT MIGRATION RESOURCES
   
   Please visit this section often for new and updated articles related to the
   University-wide Google to Microsoft migratio


POPULAR IN INFORMATION TECHNOLOGY


 1. VIEW FILE EXTENSIONS (WINDOWS 10)


 2. HOW TO SEND A MEETING INVITATION AND BCC ATTENDEES


 3. VIEWING AND SHARING YOUR ZOOM RECORDINGS


 4. DISABLE QUICK ACCESS IN WINDOWS 10!


 5. HOW TO VIEW THE MEMBERS OF AN EMAIL GROUP / DISTRIBUTION LIST


FACILITIES AND LABORATORY OPERATIONS


 * SUBMITTING MAINTENANCE REQUESTS
   
   This section contains information about submitting maintenance requests


 * FABRICATION SHOP
   
   This section contains information about the FBRI research Fabrication Shop.


 * FACILITIES
   
   This section contains resources and information about the FBRI facilities.


 * 3D PRINT LAB
   
   This section contains information about the FBRI's 3D print lab.


 * SHIPPING AND RECEIVING
   
   Provides how-to guides for the shipping and receiving of packages


 * CORE CENTRIFUGES AND ROTORS
   
   This section contains information about the institute's shared centrifuges
   and rotors.


 * SUSTAINABILITY
   
   This section contains information and articles about sustainability programs.


 * ORDERING LAB COATS AND SCRUBS
   
   This section contains information and forms for placing lab coat and scrub
   orders with Cintas


 * FREEZER AND EQUIPMENT MONITORING
   
   If you have been assigned access to the Pulse system for freezer and other
   equipment monitoring, you can access the syst


 * FBRI BACKUP LABORATORY FREEZERS
   
   Information about FBRI owned backup freezer locations and usage.


 * ORDERING GASES FROM LINDE GAS & EQUIPMENT
   
   This section contains information on ordering laboratory gases from Praxair.


 * GLASS WASHING SERVICE
   
   This section contains information about the FBRI laboratory glass washing
   service


 * AUTOCLAVES, STERILIZATION AND WASTE DISPOSAL
   
   The section contains information about autoclave locations, sterilization and
   waste disposal


 * PIPETTE AND BALANCE CALIBRATION SERVICES
   
   Listing of pipette and balance calibration service providers


POPULAR IN FACILITIES AND LABORATORY OPERATIONS


 1. LINDE GAS PRICE LIST


 2. SCHEDULING A FEDEX PICKUP


 3. CENTRIFUGE & ROTOR INFORMATION


 4. ULTIMAKER 3D PRINTER FAQ'S


 5. HOW TO RECEIVE YOUR PACKAGES


HUMAN RESOURCES


 * JOBS AND VOLUNTEERING AT THE FBRI
   
   This section contains information related to volunteering at the FBRI.


 * FACULTY AND STAFF
   
   This section includes resources and information related to faculty and staff
   needs at FBRI.


 * WAGE/HOURLY EMPLOYEES
   
   Information regarding on-boarding of student and non-student wage employees,
   emergency hire employees and how to enter t


POPULAR IN HUMAN RESOURCES


 1. TIMESHEET ENTRY INSTRUCTIONS FOR WEBCLOCK


 2. SALARY AND MERIT ADJUSTMENTS


 3. VOLUNTEERING AT FBRI


 4. HOW TO CREATE A PID


 5. ENTERING LEAVE/TIME WORKED


FINANCE


 * HOKIEMART
   
   This section contains general information regarding HokieMart operations at
   the VTCRI.


 * PURCHASING CARD (P-CARD)
   
   This section contains general information regarding University issued VT
   purchasing card.


POPULAR IN FINANCE


 1. GENERAL P-CARD PROCEDURES


 2. NEW P-CARD HOLDERS | REQUEST A P-CARD


 3. REQUESTING HOKIEMART ACCESS


 4. CREATING DIRECT PAY CART


 5. GENERAL RESTRICTIONS FOR THE P-CARD


ENVIRONMENTAL HEALTH & SAFETY (EHS)


 * EHS TRAINING
   
   Information about EHS Training Opportunities and Troubleshooting


POPULAR IN ENVIRONMENTAL HEALTH & SAFETY (EHS)


 1. LAB COAT USE AND LAUNDERING


 2. TRAINING MODULE TROUBLESHOOTING


 3. SOP 008: DNA & RNA SAMPLE TRANSFER PROTOCOL FROM FBRI TO BIOCOMPLEXITY
    INSTITUTE


COMMUNICATIONS AND MARKETING


 * RESOURCES
   
   This section contains access to commonly requested resources and information
   on how to use them.


POPULAR IN COMMUNICATIONS AND MARKETING


 1. LOGO DOWNLOADS AND BRANDING


 2. CAMPUS PHOTOS


 3. BRANDED POWERPOINT TEMPLATE


 4. FRALIN BIOMEDICAL RESEARCH INSTITUTE LETTERHEAD


 5. COMMUNICATIONS PROJECT REQUEST FORM