access-receivables.com Open in urlscan Pro
192.185.104.213  Public Scan

Form analysis
0 forms found in the DOM

Text Content

 * • ACCESS During COVID-19
 * 1.877.276.8600
 * ACCESS Client Web Portal
 * Linked In
 * YouTube
 * Indeed
 * Pay Your Bill

 * About Us
 * Services
 * Industries
 * Technology
 * Careers
 * For Clients
 * Blog
 * Videos
 * Let’s Talk

Select Page
 * About Us
 * Services
 * Industries
 * Technology
 * Careers
 * For Clients
 * Blog
 * Videos
 * Let’s Talk
 * • ACCESS During COVID-19
 * 1.877.276.8600
 * ACCESS Client Web Portal
 * Linked In
 * YouTube
 * Indeed
 * Pay Your Bill


“I HAVE TOTALLY ENJOYED WORKING WITH ACCESS RECEIVABLES.  THE STAFF MEMBERS ARE
VERY PROFESSIONAL AND ACCESSIBLE.  THEY HANDLE DIFFICULT SITUATIONS WELL.  I
WOULD HIGHLY RECOMMEND ACCESS.”

Anonymous client 


INDUSTRIES

ACCESS has the experience, expertise, technology and work plan to achieve and
exceed the goals for clients across a wide spectrum of industries.  Our
collectors are highly trained and intimately know their clients making them
effective in their ability to break-down the balance for the customer.

Our goal is to create a win-win and preserve the potential for future business.


GOVERNMENT

Government sector opportunities require a myriad of requirements including
substantial regulatory compliance. ACCESS is a Federal GSA contractor. We have
contracts with numerous state, city and county governments throughout the US in
collecting taxes, fines, workers compensation, student tuition debt and
miscellaneous receivables. Our staff has extensive experience assimilating the
Statement of Work (SOW) that defines expectations, delivery dates and
requirements across all departments to ensure compliance.


GENERAL COMMERCIAL

Commercial clients require a business savvy approach as today’s delinquent
customer can be tomorrow’s new customer. Although a typical model for collecting
commercial debts includes commercial credit reporting and possible litigation,
Access makes every attempt to collect the debt without damaging your potential
future relationship.  Many of our commercial clients were once debtors who
appreciated the way we handled their account.,  Companies and agencies that
develop a caring and consultative approach with their customers in good times
and bad can anticipate problems in advance and prevent some catastrophic losses.
ACCESS has proven that a professional and consultative approach up front returns
higher percentages while maintaining the goodwill in the client-customer
relationship.


HIGHER EDUCATION

ACCESS opened its doors with one higher education client that remains an ACCESS
client today. Colleges & Universities trust ACCESS as their business partner to
manage their student receivables including Tuition & fees, Nursing loans,
Federal Perkins Loans, Institutional loans, Parking violations, etc.

Our dedicated higher education staff are fully trained to handle tuition
accounts and student loans.  they understand the nuances in collecting higher
education accounts.

Financial Literacy site:

ACCESS also offers a dedicated financial literacy site, www.whycreditmatters.net
to educate students on the various options they have in servicing their
educational debt.  Here students will find a separate tab entitled Student Loan
Debt with important information for student debtors from which they can learn
how to manage their student debt with information about alternate payment plans,
graduated repayment options, income sensitive repayment, deferment, forbearance
and more.


EARLY TERM CONTRACT COLLECTIONS

Whether the issue is SaaS, technology services or any other type of business
subscription model, Access Receivables has a dedicated and experienced
department to handle these unique situations. 

Typically, early termination or improper cancellation can cause a lack of
contract fulfillment.  Further, there may also be charges for goods or services
unrelated to a subscription for actual usage or purchase.    

We make it our business to know the terms and conditions of your contracts as
well as the nuance that might be associated with your offerings.  Our trained
staff can effectively address those issues with your customer to educate them on
what they agreed to and then motivate the debtor to pay the amounts that are
legally owed under your agreements as well as any other charges supplemental to
the contract.     


HR RELATED RECEIVABLES

Collecting amounts owed from present and former employees can be a challenging
and sensitive task. The ACCESS Nice People Collect More™ approach is the
solution to recover the various types of unique receivables that can plague a
Human Resources, Payroll and/or Benefit department in a large company. ACCESS
represents some of the largest of the Fortune 50 in designing an HR Recovery
Program for these receivables which can include:

 * Payroll overpayments
 * Benefit overpayments
 * Relocations allowances
 * Sign-on bonuses
 * Tuition reimbursement
 * Unauthorized corporate credit card expenses
 * Unauthorized travel expenses
 * Company loans

HR departments in large organizations can depend on ACCESS to recover these
types of receivables without damaging the company’s reputation in the process.
The ACCESS Nice People Collect More™ approach is a preferred method for HR
professionals because of its white glove approach and proven effectiveness. We
don’t want the outstanding receivable to be the center of your human resource
meetings. Focus on your staff and new talent. Let us focus on your recoveries.
Our highly specialized professionals educate and motivate the employee to
resolve the debt for a win-win solution.


COMMERCIAL LINES INSURANCE

ACCESS has been dedicated to the insurance industry since its founding in 1999.
Furthermore, our founders have been specialists in providing solutions to the
insurance industry since 1980. Our first client was, and continues to be, a
major insurance carrier. We specialize in the collections of commercial lines
accounts including:

 * Earned Premium Audits
 * Estimated Audits
 * Workers’ Compensation
 * Claims
 * Deductibles
 * Bonds
 * Specialty Lines
 * Retros

Our commercial insurance division is staffed with experts that handle each
account from start to finish. They are excellent communicators and business
professionals that are well versed on the nuances surrounding insurance. Most
collection accounts placed by insurance carriers emanate from small businesses
many of whom have economic ebbs and flows of their business. ACCESS also has a
full-service legal department to manage accounts through the legal process
effectively.


GROUP HEALTHCARE

Access Receivables has been providing solutions to group healthcare practices
for  over twenty years.  Our ‘Nice People Collect More” approach is a
fundamental part of how we resolve healthcare debt without complaints.

90% of all collection agencies only collect healthcare debts.  90% of the have
less than 20 employees.  Access is in the other 10% category.  We are a national
company.  If your debtor moves anywhere in the country, we can help.  Companies
that only service   healthcare tend to focus on large hospitals.  That can mean
that smaller clients get poor service or inexperienced collection staff.  Our
focus is on you.  We are expert at self-pay elective procedures and balances
after insurance.  We do not offer insurance billing.  if you need that, we are
not for you.  We focus on the hard work of recovery.  We specialize in things
like skip tracing, methodical follow-up, multi-channel communication and
resolving debts.

If you are looking for someone who can serve you well on actual collections and
not just run your file through a few phone calls and letters, Access is the
company for you.


TELECOMMUNICATIONS

10 Biggest Myths About Telecom Collections

 1.  All customers understand their telecommunications bill
 2.  Customers always read and understand the contract they sign.
 3.  The sale’s person never promises something they can’t deliver.
 4.  All customers understand telephony and how to size their needs properly.
 5.  Customers are never mean spirited when they are faced with the realities of
     their discontinued service.
 6.  Collection agencies don’t need a special approach to handle telecom
     accounts. They’re just like every other bill.
 7.  Collectors can be successful most of the time without contracts and
     invoices.
 8.  Customers enjoy paying early termination fees.
 9.  Customers always have receipts for returned equipment.
 10. The new phone vendor always takes care of everything.
 11. Companies don’t need to segment their commercial and residential accounts.

Clearly, these myths are exactly that, myths. ACCESS successfully represents
telecommunication companies in the resolution of highly disputed debts arising
from contract disputes. Whether the bill is for service usage, early termination
fees, equipment and/or damage claims, ACCESS collection professionals can help
the debtor to understand their liability by explaining the contract and
negotiating successfully from a position of strength. This area of collection is
one of the most challenging because talk times need to be higher, debtors need
to vent, documentation is imperative and the delinquent customers are usually
hostile.


TRANSPORTATION/LOGISTICS

Companies enter into a contract with a transportation/logistics company for
their recurring shipping needs which results in multiple invoices, sometime
upwards of hundreds of invoices.  This can make collecting their account
difficult.  ACCESS collection representatives understand the dynamics of this
type of receivable and are able to work through the multitude of invoices with
each customer, assist them where credits should be applied, disputes on
shipments and obtain payment from the customer.


Designed by ACD | © 2022 Access Receivables Management, Inc.
 * Follow
 * Follow