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Effective URL: https://www.talentcanada.ca/uber-says-services-operational-after-employee-tricked-in-a-major-data-breach/
Submission: On September 19 via api from CA — Scanned from CA
Effective URL: https://www.talentcanada.ca/uber-says-services-operational-after-employee-tricked-in-a-major-data-breach/
Submission: On September 19 via api from CA — Scanned from CA
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COVID-19 UPDATES: Subscribe Subscribe Generic selectors Exact matches only Exact matches only Search in title Search in title Search in content Search in content Search in excerpt Post Type Selectors Hidden Hidden Hidden Hidden Hidden Hidden Hidden Hidden * Menu * News * Features * Columns/Blogs * Podcasts * Roundtables * Events * Virtual Events * Events Calendar * Awards * Psychologically Safe Workplace Awards * Info * Digital Edition * About Talent Canada * Advertise * Contact Generic selectors Exact matches only Exact matches only Search in title Search in title Search in content Search in content Search in excerpt Post Type Selectors Hidden Hidden Hidden Hidden Hidden Hidden Hidden Hidden × EXPLORE * Accommodation/Return-to-work * Background Screening * Benefits & Pensions * Bullying * Cannabis, Alcohol & Addictions * Compensation * Corporate Social Responsibility * Diversity & Inclusion * Employee Vacation * Future of Work * Employee Wellness * Engagement * Federal and Provincial Budgets * Gig Economy * Global HR News * Health & Safety * HR News * HR Technology * Job Creation * Job Cuts * Labour Relations * Learning & Development * Legal * Legislation * Managing/Leadership * Mental Health * Offbeat Workplace News * Politics * Recognition * Recruitment * Relocation * Retention * Sexual Harassment * Workforce Statistics * Workplace Legislation * Workplace Violence * Young Workers * Digital Edition * Digital Editon Archives * Podcasts NEWS HR TECHNOLOGY UBER SAYS SERVICES OPERATIONAL AFTER EMPLOYEE TRICKED IN A ‘MAJOR DATA BREACH’ September 16, 2022 By The Associated Press (Kaspars Grinvalds/Adobe Stock) BY FRANK BAJAK The ride-hailing service Uber said Friday that all its services are operational following what security professionals were calling a major data breach. It said there was no evidence the hacker got access to sensitive user data. What appeared to be a lone hacker announced the breach on Thursday after apparently tricking an Uber employee into providing credentials. Screenshots the hacker shared with security researchers indicate this person obtained full access to the cloud-based systems where Uber stores sensitive customer and financial data. It is not known how much data the hacker stole or how long they were inside Uber’s network. Two researchers who communicated directly with the person — who self-identified as an 18-year-old to one of them — said they appeared interested in publicity. There was no indication they destroyed data. Advertisement But files shared with the researchers and posted widely on Twitter and other social media indicated the hacker was able to access Uber’s most crucial internal systems. > “It was really bad the access he had. It’s awful,” said Corbin Leo, one of the > researchers who chatted with the hacker online. He said screenshots the person shared showed the intruder got access to systems stored on Amazon and Google cloud-based servers where Uber keeps source code, financial data and customer data such as driver’s licenses. “If he had keys to the kingdom he could start stopping services. He could delete stuff. He could download customer data, change people’s passwords,” said Leo, a researcher and head of business development at the security company Zellic. HACKER ANNOUNCED BREACH ON INTERNAL SLACK CHANNEL Screenshots the hacker shared — many of which found their way online — showed they had accessed sensitive financial data and internal databases. Among them was one in which the hacker announced the breach on Uber’s internal Slack collaboration system. Sam Curry, an engineer with Yuga Labs who also communicated with the hacker, said there was no indication that the hacker had done any damage or was interested in anything more than publicity. > “My gut feeling is that it seems like they are out to get as much attention as > possible.” Curry said he spoke to several Uber employees Thursday who said they were “working to lock down everything internally” to restrict the hacker’s access. That included the San Francisco company’s Slack network, he said. SYSTEMS SHUT DOWN AS A PRECAUTION In a statement posted online Friday, Uber said “internal software tools that we took down as a precaution yesterday are coming back online.” It said all its services — including Uber Eats and Uber Freight — were operational. The company did not respond to questions from The Associated Press including about whether the hacker gained access to customer data and if that data was stored encrypted. The company said there was no evidence that the intruder accessed “sensitive user data” such as trip history. Curry and Leo said the hacker did not indicate how much data was copied. Uber did not recommend any specific actions for its users, such as changing passwords. BUG-BOUNTY PROGRAM The hacker alerted the researchers to the intrusion Thursday by using an internal Uber account on the company’s network used to post vulnerabilities identified through its bug-bounty program, which pays ethical hackers to ferret out network weaknesses. After commenting on those posts, the hacker provided a Telegram account address. Curry and other researchers then engaged them in a separate conversation, where the intruder provided screenshots of various pages from Uber’s cloud providers to prove they broke in. The AP attempted to contact the hacker at the Telegram account, but received no response. Screenshots posted on Twitter appeared to confirm what the researchers said the hacker claimed: That they obtained privileged access to Uber’s most critical systems through social engineering. Effectively, the hacker discovered the password of an Uber employee. Then, posing as a fellow worker, the hacker bombarded the employee with text messages asking them to confirm that they had logged into their account. Ultimately, the employee caved and provided a two-factor authentication code the hacker used to log in. Social engineering is a popular hacking strategy, as humans tend to be the weakest link in any network. Teenagers used it in 2020 to hack Twitter and it has more recently been used in hacks of the tech companies Twilio and Cloudflare. Uber has been hacked before. Its former chief security officer, Joseph Sullivan, is currently on trial for allegedly arranging to pay hackers $100,000 to cover up a 2016 high-tech heist in which the personal information of about 57 million customers and drivers was stolen. -------------------------------------------------------------------------------- Print this page * * * Share ADVERTISEMENT Stories continue below Related Secure those devices: Apple warns of security flaw for iPhones, iPads and Macs CPA Canada hit by cyberattack, affecting data of more than 329,000 stakeholders Experts worried about extent of damage to N.L. health system following cyberattack Parts of National Research Council website down due to unspecified ‘cyber incident’ Tags * Cybersecurity * Hacking * Phishing * Uber Editor’s Picks * BEST WORKPLACE SAFETY PRACTICES IN CANADA HONOURED AT GALA CELEBRATION * BOARDS OF DIRECTORS, NOT GOVERNMENTS, MUST PREVENT SCANDALS LIKE HOCKEY CANADA’S * PUTTING THE ‘WORK FROM ANYWHERE’ PHILOSOPHY TO THE TEST IN THE LAND OF SOCRATES * GREY HAIR: FINE FOR GEORGE CLOONEY BUT NOT LISA LAFLAMME? * ‘QUIET QUITTING’: A NEW LABEL, NOT A NEW PHENOMENON Poll * You can only pick one: Of the following perks, which is most effective at retaining employees?* * 4-day work week * Flexible working hours * Work from home * Unlimited paid vacation * Higher compensation * Great workplace culture View results Δ Digital Edition * VIEW DIGITAL EDITION * ARCHIVES * SUBSCRIPTION CENTRE * Best workplace safety practices in Canada honoured at gala celebration * Migrants across Canada call on Ottawa for action on regularization, permanent status From the Bookstore LEADING AT A DISTANCE: PRACTICAL LESSONS FOR VIRTUAL SUCCESS $35.99 TRUST YOUR CANARY $21.00 TOXIC $39.99 RESPECT ON-THE-GO™ TOOLKIT FOR LEADERS $54.00 A QUESTION OF LEADERSHIP $36.50 CORPORATIONS COMPASSION CULTURE: LEADING YOUR BUSINESS TOWARD DIVERSITY, EQUITY, AND INCLUSION $35.99 -------------------------------------------------------------------------------- * Advertise * Contact * About Talent Canada TRENDING * QUEEN’S PASSING MIGHT MEAN A NATIONAL HOLIDAY IN CANADA * ‘QUIET QUITTING’ AN OPPORTUNITY FOR EMPLOYERS TO HELP RESHAPE THE WORKPLACE * SEPT. 19 WILL BE FEDERAL HOLIDAY FOR QUEEN’S FUNERAL: TRUDEAU * ‘TRAVEL LIKE IT’S 2019’: U.S., CROSS-BORDER ADVOCATES CALLS ON TRUDEAU TO SCRAP ARRIVECAN APP * REMOTE WORK DEBATE INTENSIFIES AS COMPANIES MANDATE RETURN TO OFFICE AFTER LABOUR DAY * ‘QUIET QUITTING’: A NEW LABEL, NOT A NEW PHENOMENON * SECOND SHOOTING SCENE IN DEATH OF TORONTO COP WAS PERPETRATOR’S WORKPLACE: REPORTS * ONTARIO DROPS FIVE-DAY ISOLATION GUIDELINE FOR COVID-19 * PUTTING THE ‘WORK FROM ANYWHERE’ PHILOSOPHY TO THE TEST IN THE LAND OF SOCRATES * ALLEGING JUST CAUSE? DAMAGES FOR LOST WAGES COULD RUN FOR DECADES, SHOWS CP RAIL RULING SOCIAL MEDIA * * * Retweet on Twitter Talent Canada Retweeted 16 Sep @WorkSafeBC has issued a record penalty of more than $700,000 against GFL Environmental for workers not wearing proper PPE when dealing with asbestos. It's the highest penalty it has ever administered. https://www.ohscanada.com/asbestos-violation-leads-to-record... #OHS #Asbestos #WorkSafeBC 16 Sep Uber employee tricked in a major data breach, but company says everything is operational https://www.talentcanada.ca/uber-says-services-operational-a... #HR #Hacking #Phishing #Cybersecurity 16 Sep Congratulations to Ty Arslan, winner of OHS Professional of the Year at OHS Honours! https://www.ohscanada.com/features/ty-arslan-ohs-professiona... #OHSHonours #OHS 15 Sep The team is getting everything set up at Toronto's Globe & Mail Centre for tonight's gala celebration to unveil the winners of the 2022 OHS Honours and Psychologically Safe Workplace Awards. #OHSHonours #OHS #GlobeandMailCentre 15 Sep Monday school closures in honour of Queen Elizabeth leave working parents scrambling https://www.talentcanada.ca/monday-school-closures-in-honour... #HR #QueenElizabeth #DayCare * 1 * 2 * 3 * 4 * 5 -------------------------------------------------------------------------------- * Privacy / CASL © Copyright 2022 Annex Business Media I agree We are using cookies to give you the best experience on our website. By continuing to use the site, you agree to the use of cookies. To find out more, read our privacy policy. Notifications 2/3 FREE ARTICLES REMAINING. SUBSCRIBE TO TALENT CANADA NEWSLETTER TO GAIN UNLIMITED ACCESS. Close