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MEDSCAPE NETWORK PRIVACY POLICY
This Privacy Policy describes the privacy practices of WebMD LLC and its
affiliates (referred to collectively as "WebMD," "us," "we" and "our") in
relation to your use of our websites, mobile applications and other resources
intended for use by healthcare professionals and which we refer to as the
"Medscape Network," including the personalized information and services that
meet the needs and interests of users of the Medscape Network, such as medical
news, reference content, clinical tools, applications, sponsored programs,
advertising, email communications, continuing medical education, market research
opportunities and discussion forums (collectively, the "Services").
This Privacy Policy does not apply to our properties and services that display a
link to a different privacy policy. In the event that we expand the Medscape
Network through our acquisition of another company and/or its properties, that
company may operate under its own privacy policy accessible via a link on its
properties until we integrate its privacy practices with ours, at which point a
link to this Privacy Policy will be displayed on its properties.
We provide the Services as a professional resource intended to support
healthcare professionals in their efforts to provide high quality medical care
to patients. You can choose whether or not you want to use the Services. If you
do choose to use the Services, you must agree to the Medscape Network Terms of
Use which is a contract between us and users of the Services. By agreeing to the
Medscape Network Terms of Use, you confirm that you have read and understand
this Privacy Policy which explains how we collect, disclose, transfer, secure
and use information about you in connection with your use of the Services and
the rights and choices you have regarding these activities. If you do not want
us to collect and use information about you as described in this Privacy Policy,
then you should not use the Services. By using the Services, you acknowledge
that we will store, use and otherwise process your information in the United
States and any other country from where the applicable Medscape Network property
is operated. Please be aware that the privacy laws and standards in certain
countries may differ from those that apply in the country in which you reside.
Unless otherwise specified herein or on the property from which you have
accessed this Privacy Policy, WebMD LLC is the controller of the personal
information that we collect about you as described in this Privacy Policy. WebMD
LLC has appointed Aptus Health International France SAS, 5 place de la Pyramide,
Tour Ariane, 92800 Puteaux, FRANCE, ("Aptus Health France") as its
representative in the European Union.
INFORMATION COLLECTED
Information about your use of the Services is collected as follows:
* Registration. In order to use the Services, you may be required to register
an account and provide certain personal information such as your name, email
address, zip/postal code, profession, occupation, specialty and depending on
your country of practice, your medical license number or equivalent. You may
choose to update or supplement the personal information that you provided at
registration at any time through your account settings or by contacting Our
Customer Service.
* Services Information. We automatically collect and store information about
your use of the Services, such as your engagement with particular content
including editorial, advertisements, sponsored informational programs from
our advertisers, which may include pharmaceutical companies ("Sponsored
Programs"), whether you opened a particular email, clicked on a link, your
search queries and how often and when you engage with the Services. We also
collect information about your device when you access the Services including
IP address, precise location information, browser information (including
referring URL), cookie information and advertising ID (which is a unique,
user-resettable identification number for advertising associated with a
mobile device). We use cookies and other tracking technologies, such as
pixels, tags, web beacons and software development kits, to collect the
information about your use of the Services and your device. For more
information about our use of cookies and other tracking technologies in
relation to your use of the Medscape Network, see our Cookie Policy.
* Cross-Device Tracking. We and our service providers collect and store
information about users' interactions with unaffiliated websites and
applications that use our technologies, including cookies and similar
tracking technologies. This allows us to infer the presence of a common user
or household behind multiple devices. We do so in order to:
* provide personalized advertising on each device that is inferred from the
browsing patterns on all of the devices;
* detect and prevent fraud;
* allow users to use our service on one device and pick up seamlessly where
they left off on another device; and
* limit the number of times a user is shown the same advertisement, across
known or inferred devices.
For information on your advertising choices and opt-out, please see the
“Choices and Control” section of this Privacy Notice.
* Market Research. You may be invited to participate in market research surveys
conducted by us or on our behalf for our own internal business purposes and
also market research surveys conducted by or on behalf of third party
sponsors that commissioned the survey. For some surveys, you may be asked to
provide personal information for re-contact (e.g., by e-mail or phone) or
payment fulfillment purposes.
* Public Forums. When you post a comment on a discussion board or other public
forum, by default your username, specialty and degree will be displayed
within the forum along with your comment. You may choose to display
additional information in your public forum profile, including a photo, by
adjusting your discussion profile settings. Information that you post within
a public forum is public information and may be used by us and third parties,
as further described in the Medscape Network Terms of Use.
* Information and Registration Forms. From time to time we may offer you the
opportunity to receive additional information or services from us or from
third parties, including our advertisers (e.g., sample request, sales rep
visit, direct marketing, etc.), or to register to attend live events, either
in-person or via livestream. If you wish to participate in such
opportunities, you may be asked to provide personal information to fulfill
the request. Unless otherwise specified in the request form, we may use such
information as described in this Privacy Policy and the third party, if
applicable, will be required to use such personal information as described at
the point of collection.
* Information from Third Party Sources. We may obtain additional information
about you from third party sources to assist us in providing the Services.
For example, we may use third party information to verify and augment your
registration information, for research purposes or to personalize the
Services, including advertising.
* Non-registered Users. You must register with the Medscape Network to gain
full access to Services, however, you may be able to access certain limited
Services without registering. Even if you have not registered, we collect
information about your use of the Services through the use of cookies and
other tracking technologies. The information we collect includes the
referring website, if applicable, the type of browser you use, the material
viewed, and the time and date that you accessed the Services.
HOW YOUR INFORMATION MAY BE USED
Information about you may be used for the following purposes:
* Provision of the Services. We may use the information collected about you to
provide and improve the Services, and to develop new Services.
* Member Profiles. We may associate information that we have collected about
your use of the Services with your registration information and any other
information we have about you, as described in this Privacy Policy, thereby
creating a profile of you that we may update from time to time ("Member
Profile"). This processing of your Member Profile is necessary to deliver the
Services tailored according to your specialty and interests (known or
inferred), as further described below in Personalize the Services Including
Advertising.
* Network Profiles. We may use your registration information, as well as
information from Third-Party sources such as IQVIA, to create a profile for
you that is viewable by other members of the Medscape Network, which may be
associated with content with which you engage and comments you may post
(collectively, your "Network Profile").
* Communications. By registering as a member of the Medscape Network, you agree
to the use of your registration information and other information collected
about you as described in this Privacy Policy to communicate with you about
the Services and other information that may be of interest to you. These
communications may be conveyed through a variety of channels, subject to
applicable law, including emails and may contain advertisements and other
promotional materials from third party sponsors, including pharmaceutical
companies.
* Personalize the Services Including Advertising.
* We may personalize the Services, including the advertising you see within
the Medscape Network, on third party websites and in our email
communications, based on information included in your Member Profile. For
example, a user who WebMD believes is a cardiologist or who has browsed
cardiology content with the Medscape Network may be served an advertisement
promoting a particular cardiac product within the Medscape Network, on
third party websites and/or within an email that a user who WebMD believes
is a neurologist or has not browsed cardiology content will not see. We
partner with third parties to manage and conduct our advertising activities
including advertising on our websites and on third party websites. These
third parties may use cookies and other tracking technologies to deliver
this advertising based on your activities and interests as inferred from
your use of the Services and other information they have about you. Also,
advertisers may use their own cookies and other tracking technologies in
the advertisements served to you through the Services, some of which may
enable the advertiser to obtain personal information that can be used to
specifically identify you, including the fact that you saw the
advertisement, to the extent that you have separately provided consent to
the advertiser or to the third party providing the tracking technology.
Some advertisers use companies other than WebMD to serve their
advertisements on their behalf and to monitor users' responses to these
advertisements through the use of cookies and other tracking technologies.
While WebMD generally permits the use of third party tracking technologies
based on an understanding that they comply with the WebMD Advertising
Policy, we do not have control over these third parties' use of cookies and
other tracking technologies or how they manage the information they gather
through them and WebMD may be unable to verify compliance with the WebMD
Advertising Policy.
* Personalization is necessary for the performance of the contract between
you and us according to which we deliver the Services. We analyze or deduct
your preferences and interests based on a number of factors including:
* your profile (information provided at the registration time), enriched
with other information obtained from third-party sources such as IQVIA to
ensure accuracy of our data and comply with our legal obligations;
* your interactions with our Services and the Medscape Network, such as:
* your viewing and search history;
* the time and location of Your access to our Services;
* the device you use;
* answers you give to surveys and quiz;
* our content you post, like, share or recommend, including through
social media;
* other users with similar tastes and preferences on our Service; and
* your interactions with other websites including with the Medscape
Network, subject to our Cookies Policy.
* This information is used to classify users into different groups or
segments, using algorithms and machine-learning. This analysis helps
identify links and patterns between different behaviors and
characteristics to recommend relevant Services for you. This will never
prevent you from accessing and browsing the Services available to you
within the Medscape Network.
* Verification Purposes. We may use your information in conjunction with
information from third parties to recognize you as a registered member when
you visit one of our properties and to verify your identity and/or
professional credentials. We may require you to provide proof of your
identity, including that you are a healthcare professional, and if you are
unable to do so to our reasonable satisfaction, we reserve the right to deny
you access to the Services. While we take steps to verify that our members
who identify as healthcare professionals are actually healthcare
professionals, we make no guarantee as to their identity, professional
credentials or licensure status.
* Account Management. We may use your information to administer your account,
respond to your inquiries, fulfill your requests and send you administrative
communications about the Services.
* Investigations. We may use your information to detect, investigate and defend
against fraudulent or unlawful activity, violations of the Medscape Network
Terms of Use and to otherwise establish, exercise and defend our legal
rights.
* Legal Grounds. WebMD is relying on to use personal data. The Services and
Medscape Network provide tailored content from multiple sources through a
single interface. We offer a free source of customized information for
healthcare professionals. Being a free service, the Medscape Network and
Services rely on advertising and partnership revenues to support the
development of specialized content designed for practicing healthcare
professionals to help in the diagnosis and treatment of diseases. The
optimization of advertising to provide you with relevant commercial
communications and messages therefore goes to the heart of our ability to
support the creation of high-quality medical content, and is the reason
behind many of the uses of personal data described below.
The use of the personal data is necessary, to, respectively:
* Perform the contract entered into between WebMD and you in the context of
your use of the Services. The performance of the contract includes knowing
who you are, your specialty, your preferences, and centers of interests to
provide tailored content, including interest-based sponsored content and
tailored commercial communications. This is particularly important because
the Services are designed to provide recommended content to you, and the
Services are not available to the general public.
* Respond to WebMD' legitimate interests based on the maintenance and
improvement of its Services;
* When it comes to:
i. Newsletters, sending by email interest-based advertising or sharing
granular data with sponsors, we process data based on the consent you
gave us, our service providers, our sponsors, which may be revoked at
any time (we may in some cases act as data processors for our
sponsors);
ii. Interest-based advertising on our websites and mobile apps and
third-party websites and apps including within the Medscape Network, we
process and combine data to enrich your profile to respond to our
legitimate interests based on our business model offering free and
relevant Services to you. You may oppose the use of certain Cookies and
data compiling (see our Cookie notice for more details on how to refuse
Cookies and other technologies). Our use of the legitimate interest
legal basis is without prejudice to additional requirements on Cookies
that may flow from Directive 2002/58 or any subsequent European
legislation.
* Process your personal data based on your consent to participate to the
market research surveys and the performance of the contract entered into
between WebMD and you in the context of such market research survey; and
* Comply with any legal constraints applicable to WebMD or satisfy WebMD’s
legitimate interests based on the protection of WebMD’s legal rights in
connection with the Services and Medscape Network.
SHARING YOUR INFORMATION WITH THIRD PARTIES
Information about your use of the Services may be shared as follows:
* Service Providers. We work with third party service providers to help us
provide the Services and to otherwise assist us in the operation of the
Medscape Network, including in the areas of email management and deployment,
analytics, marketing, advertising, market research, sweepstakes and contest
administration, identity and professional credential validation, content
distribution, customer service, payment fulfillment, event logistics, website
maintenance and data storage and security. We may provide these service
providers with personal information about users of our Services so that they
can fulfill their responsibilities to us, however, we do require that they
agree to limit their use of this personal information to the fulfillment of
these responsibilities.
* Advertising and Sponsored Programs. We may provide your personal information
to third party sponsors of advertisements and Sponsored Programs, subject to
applicable law. Specifically, when you are exposed to an advertisement
through the Services, whether on one of our websites or apps, in an email or
through some other means, or when you engage in a Sponsored Program, e.g.,
access a sponsored information resource, open one of our sponsored emails,
WebMD may provide your personal information, such as your name and specialty
(but not your email or postal address) to the applicable sponsor and/or its
agents on the sponsor's behalf. We may also provide such third parties with
details about your engagement with the advertisement or Sponsored Program
(e.g., whether you viewed or otherwise interacted with certain content), your
answers to any questions contained in the Sponsored Program and information
about you that we have received from third parties. Additionally, when you
register as a member of the Medscape Network, we may provide your personal
information (but not your email or postal address) to potential sponsors of
advertisements and Sponsored Programs that may be offered or provided to you
through the Services, subject to applicable law. Please review the Privacy
Policies of these third parties to familiarize yourself with their practices.
All advertisements and Sponsored Programs (including any links to Sponsored
Programs) made available within the Medscape Network, including through
emails, will be identified to you by the label Advertisement, Information
from Industry, Sponsored, WebMD Professional or some similar designation
indicating that the content, which may pertain to a particular medical
condition, therapy, product or service, has been selected by a third-party
sponsor.
* Member Profiles. Subject to applicable law, WebMD may provide Member
Profiles, and portions thereof, (excluding contact information and
information about your participation in specific named CME and CE activities)
to third parties, including our advertising customers, which these third
parties may use for their business purposes including marketing.
* Network Profiles. Your Network Profile may be viewable by other members of
the Medscape Network for personalization purposes described above and to
allow you to view and connect with other members of the Medscape Network.
* Market Research. If you receive remuneration for participating in a market
research program offered through our Services, we may provide your personal
information to our payment fulfillment vendor so that it can process and
deliver your payment to you and for its recordkeeping and regulatory
compliance purposes, and also to the program sponsor (or the market research
company acting on its behalf) for its recordkeeping and regulatory compliance
purposes. If you choose to access a survey that is conducted by a third party
market research company, we may identify you to this company. Sometimes
market research companies send us lists of individuals they wish to reach
with particular market research opportunities and we may inform these
companies which of these individuals are members of the Medscape Network so
that they can manage their recruitment needs accordingly. Also, certain
market research opportunities require us or the market research company to
contact you directly to conduct the survey, including by telephone. We will
inform you in the research invitation if you will be required to provide
additional contact information, e.g., phone number, to participate so that
you can decide at that time if you wish to proceed with the opportunity. We
do not disclose your survey responses to the sponsor in a manner that
identifies you.
* Continuing Medical Education. Medscape, LLC (“Medscape”) is jointly
accredited by the Accreditation Council for Continuing Medical Education, the
American Nurses Credentialing Center and the Accreditation Council for
Pharmacy Education to deliver continuing education for the healthcare team
(collectively, "CME/CE"), which CME/CE activities are hosted by Medscape on
Medscape Education (medscape.org), which is part of the Medscape Network. As
an accredited entity, Medscape is required to periodically submit personal
information about CME/CE participation to the relevant accrediting entities.
Medscape and its affiliates that develop independent medical education
content (“IME”), including WebMD Global LLC ("WebMD Global"), may provide
your personal information to accredited providers that certify CME/CE and IME
offered through the Services as required to process your credits, fulfill
their reporting obligations to the relevant accreditation bodies, and for
their internal recordkeeping and regulatory purposes. Commercial supporters
of CME/CE and IME activities receive only aggregated data about the
activities that they support including participation and outcomes measurement
reports. We may share your personal information among our affiliates for the
purpose of sending you a survey with respect to a CME/CE or IME activity.
* Logging in to Another Website Using Your Medscape Network Credentials.
Certain third party websites permit you to log in using your Medscape Network
username and password. If you choose to log in to one of these websites using
your Medscape Network access credentials, we may give this website
information included in your registration profile including personal
information such as your name, specialty, occupation and email address, (but
not your Medscape username and password), which the operator of the website
has agreed to use in accordance with its website's privacy policy. You should
review the third party website's privacy policy before logging in. If the
privacy policy of the third party site permits, we may receive information
about your use of this third party site, which we may use in accordance with
this Privacy Policy.
* Adverse Event Reporting. If you provide us information about an adverse event
regarding a pharmaceutical product or medical device, we may be required to
report such information along with your contact information to the
manufacturer as required for it to fulfill its reporting obligations to the
applicable regulatory authority. If you do not want this information reported
to the applicable manufacturer and regulatory authority, then do not provide
us with adverse event information.
* Consent. We may disclose your personal information to a third party in a
manner not addressed by this Privacy Policy subject to your consent at such
time.
* Aggregated Information. We may provide aggregated information about users of
our Services to third parties as we deem appropriate in our sole discretion.
For example, WebMD may tell a customer what percentage of registered users of
the Medscape Network reside in a particular geographical area or specialize
in a particular clinical area, or what percentage of participants in a market
research survey selected a particular response to a survey question.
* Social Widgets. We may include social widgets within our websites and apps
which enable you to interact with the associated social media services, e.g.,
to share an article. These widgets may collect browsing data which may be
received by the third party that provided the widget, and are controlled by
these third parties. You may be able to manage your privacy preferences
directly with the applicable social network platform.
* Affiliates. We may share your information with any member of our group of
companies (meaning our subsidiaries, our ultimate holding company and its
subsidiaries) for their use for the purposes set forth in this Privacy
Policy, including to market to you through a variety of channels as described
herein, subject to applicable law. We partner with our affiliate, PulsePoint,
Inc., for the purposes set forth in this Privacy Policy, including for
measurement, analytics, identification, personalization and in connection
with advertising and sponsored programs. Subject to applicable law, we may
share your information with PulsePoint, which may also use cookies and other
tracking technologies described herein, for behavioral or targeted
advertising, and to provide to us analytics, insights, actions and other
information related to your use of the Services or those of third parties and
to its clients to provide similar services to you. Please review PulsePoint’s
privacy policy for more information on its privacy practices.
* Business Transfers. In connection with a corporate change in control
resulting from, for example, a sale to, or merger with, another entity, or in
the event of a sale of assets or a bankruptcy, we reserve the right to
transfer your personal information to the new party in control or the party
acquiring assets. In the event of such a change, your personal information
will continue to be treated in accordance with this Privacy Policy, as may be
modified as described below.
* Legal Requirements. We may release personal information when we believe
release (i) is required to comply with valid legal requirements such as a
law, regulation, search warrant, subpoena or court order and to meet national
security or law enforcement requirements; or (ii) is reasonable in response
to a physical threat to you or others, to protect property or defend or
assert legal rights of us or others.
SECURITY OF INFORMATION
We have implemented appropriate technical and organizational security measures
to protect the personal information that we have under our control from
unauthorized access, use, disclosure and accidental loss. When you enter
personal information, we encrypt the transmission of that information or use SSL
connections (Secure Socket Layer) technology. You are solely responsible for
maintaining the security and confidentiality of your account username and
password. Unfortunately, no method of transmission over the internet or method
of electronic storage is completely secure. Therefore, while we strive to
protect your personal information, we cannot guarantee its absolute security.
WebMD shall retain a user's personal data up to one year after the user's
account deactivation subject to any relevant provisions of applicable law.
Thereafter, the data will be archived (notably to comply with any applicable
statute of limitations) or fully anonymized.
CHOICE AND CONTROL
* Account Information. You may update your registration information at any time
through the Account Management feature available on each of our properties.
You may also contact Customer Support at MedscapeCustomerSupport@webmd.net
and request that your registration information be updated or deleted. Note
that if we delete your account, we may maintain certain de-identified
information about you for internal business purposes including research,
analytics and reporting.
* Cookies. Most browser software can be set to reject all cookies, including
third party cookies, however, if you choose to reject our cookies, your
ability to access and use the Services will be limited. Refer to our Cookie
Policy for additional information about opting out of cookies.
* Interest-Based Ads. You can opt-out of interest-based advertising on our
websites by rejecting cookies as described above and through preferences
manager or, if you are located in the European Economic Area (EEA), you may
also opt-out here. Please note that even if you reject cookies and opt-out of
interest-based advertising, you will continue to receive generic
advertisements through the Services. Note that our websites do not respond to
web browser “do not track” signals. You can learn more about managing your
preferences for ads online, particularly for many third-party advertising
networks, through resources made available by the Digital Advertising
Alliance at https://www.aboutads.info or the Network Advertising Initiative
at https://optout.networkadvertising.org. Note that if you delete cookies,
use a different device, or change web browsers, you may need to opt out
again.
* Mobile Opt-out. You may control interest-based advertising on your mobile
device by enabling the “Limit Ad Tracking” setting in your iOS device’s
settings or “Opt out of Ads Personalization” in your Android device’s
settings. This will not prevent you from seeing advertisements, but will
limit the use of device advertising identifiers to personalize ads based on
your interests.
* Precise Location Information. You may disable the transmission of precise
location information through your device settings. To change location
settings on your device, please refer to your device’s official knowledge
base.
* Email Communications. If you no longer wish to receive a particular type of
email communication from us, you may unsubscribe by clicking the
"unsubscribe" link located at the bottom of the email and following the
instructions. Also, you may manage your newsletter subscriptions within the
newsletter subscriptions area within your account settings. Note that certain
email communications that we send to members are service-related and as long
as you are a member of the Medscape Network, you may not unsubscribe from
such emails. Also, if you have provided us more than one email address, we
may continue to contact you using the other email address not associated with
the emails from which you have unsubscribed, until you unsubscribe from
emails sent to that other address.
* Push Notifications. We may send you push notifications from time-to-time to
notify you of upcoming events or promotions we think may be relevant to you.
If you no longer wish to receive these types of notifications, you may turn
them off at the device level.
* California Residents. If you are a California resident, California law may
provide you with additional rights regarding our use of your personal
information. For more information relevant to our users who are California
residents, please click here.
* In so far as granted by applicable law (in particular in the European Union),
you may ask for access to your personal data or ask us to rectify, erase,
restrict or port your personal data and object to the use of your personal
data. When the personal data processing is based on your consent, you have
the right to withdraw your consent concerning such data processing, at any
time, without affecting the lawfulness of processing based on consent before
your withdrawal. For processing necessary to perform the contract, or based
on legitimate interest, we may not be able to accommodate your request to
stop the processing, or if we do so, it may mean that you can no longer
access the Services as a Medscape Network member. To exercise these rights,
please click here.
* If you have concerns, you have a right to complain to your local data
protection authority if you are concerned about how your personal data is
used through or in the context of the Medscape Network or Services.
* Some of the personal data is required if you become a Medscape Network
member. If you do not want to provide your (or part of your) personal data,
You may not enjoy all or part of the Medscape Network and Services.
* We make no automated decisions about you that create legal effects or
otherwise significantly affect You.
NOTE TO USERS OUTSIDE OF THE UNITED STATES
WebMD, Medscape and most of our group companies are located in the United
States, as is a majority of the Medscape Network’s technical infrastructure
including its data hosting facilities. In order to provide the Services to you,
we likely will transfer your personal information outside of your country of
residence including to the United States where it will be stored and processed
in accordance with this Privacy Policy. We may transfer your information outside
the United States to service providers with operations in other countries. As
part of providing you the Services, personal data is transferred to WebMD in the
US or a WebMD subsidiary located in India. This means that if you are located in
the EU, your personal data is transferred to the US or to India, which are not
considered to have the same level of data protection as in the EU. However, we
have implemented appropriate safeguards by entering into standard contractual
clauses with our affiliates located outside the EU so as to ensure an adequate
level of protection. Information may be stored and processed in any country
where WebMD has engaged service providers such as in the US. We may also
transfer aggregated information and de-identified data or, if you have consented
to it, your personal data to our sponsors and other third parties described
herein located outside the EU. These operations may also involve transfers to
countries which do not have data protection laws considered to be equivalent to
those under EU law. However, we ensure all data transfers comply with applicable
legal requirements (for example, by implementing appropriate contractual
clauses).
Note that your personal information may be available to the United States
government or its agencies under legal process made in the United States.
CHILDREN'S PRIVACY
The Medscape Network and the Services are designed and intended for use by
adults, and are not intended for nor designed to be used by children under the
age of 18. We do not collect personal information from any person we know is
under the age of 18.
PRIVACY POLICY CHANGES
We reserve the right to modify this Privacy Policy at any time and any changes
will be effective upon posting of the modified Privacy Policy unless we advise
otherwise. If we make any material changes to this Privacy Policy we will notify
you by email (sent to the email address included in your account profile) and/or
by means of a notice on our websites before the change becoming effective. We
encourage you to periodically review this Privacy Policy for the latest
information on our privacy practices. By continuing to use the Services after
changes are made to this Privacy Policy, you agree to such changes.
CONTACTING US
If you have general questions about your account or the Services, contact
Customer Support at MedscapeCustomerSupport@webmd.net. For questions about this
Privacy Policy or how your personal information may be used when you use the
Services, please contact our Privacy Office by email at
MedscapePrivacy@webmd.net or at the following address:
WebMD
Office of Privacy
1201 Peachtree Street, NE
400 Colony Square, Suite 2100
Atlanta, GA 30361
Phone: 866-788-3097
Medscape’s users from the EEA may contact our Data Protection Officer at
DPO@webmd.net.
Please note that if you contact us to assist you, we may need to verify your
identity before fulfilling your request.
Effective date: August 25, 2021
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YOUR PRIVACY AND MANAGE COOKIES
We process your data to deliver content or advertisements and measure the
delivery of such content or advertisements to extract insights about our
website. We share this information with our partners on the basis of consent and
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legitimate interest, based on a specific purpose below or at a partner level in
the link under each purpose. These choices will be signaled to our vendors
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Your device can be identified based on a scan of your device's unique
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LINK DIFFERENT DEVICES
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Different devices can be determined as belonging to you or your household in
support of one or more of purposes.
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Your device might be distinguished from other devices based on information it
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