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Toll-free 800-708-6423
 * Home
 * About Us
   * What We Do
   * Current News
   * Our Partners
   * Purchasing Contracts
 * Solutions
   * Communications Recording
   * Radio Transmission Recording
   * Courts And Interrogation Rooms
   * Workforce Management
   * Compliance
   * Desktop & Process Analytics
   * Quality Management
   * Service & Support
 * Support
   * Remote Assistance
   * Extended Maintenance
   * Training
   * Submit A Ticket
 * Contact Us
   * Submit A Ticket
   * Careers
 * Calendar

Navigation
 * Home
 * About Us
   * What We Do
   * Current News
   * Our Partners
   * Purchasing Contracts
 * Solutions
   * Communications Recording
   * Radio Transmission Recording
   * Courts And Interrogation Rooms
   * Workforce Management
   * Compliance
   * Desktop & Process Analytics
   * Quality Management
   * Service & Support
 * Support
   * Remote Assistance
   * Extended Maintenance
   * Training
   * Submit A Ticket
 * Contact Us
   * Submit A Ticket
   * Careers
 * Calendar

 * What We Do
 * Current News
 * Our Partners
 * Purchasing Contracts

 * Communications Recording
 * Radio Transmission Recording
 * Courts And Interrogation Rooms
 * Workforce Management
 * Compliance
 * Desktop & Process Analytics
 * Quality Management
 * Service & Support

 * Remote Assistance
 * Extended Maintenance
 * Training
 * Submit A Ticket

 * Submit A Ticket
 * Careers

 * 
 * 
 * 

 * Quality
   
   Improve Call Center Operations
   
   Learn More
 * Compliance
   
   Public Safety, Utilities, and Legal
   
   Learn More


VISTA COM - SOLUTIONS FOR COMMUNICATIONS AND DATA ANALYTICS

Vista Com is an authorized distributor, dealer, and service provider for
industry leading operational recording solutions. We specialize in providing
consultation, installation and support. We are authorized dealers of industry
leading productivity enhancements for the call taking operations.


WE OFFER SOLUTIONS FOR THE FOLLOWING AREAS:

 * Communications Recording
   Phone, VoIP, RoIP, Digital, Analog
   Know More »
 * Radio Transmission P25
   Record Encrypted RoIP
   Know More »
 * Courts & Interrogation Rooms
   Transcription, Microphone
   Know More »
 * Workforce Management
   Automated Resource Scheduling
   Know More »
 * Compliance
   Legal and Regulatory
   Know More »
 * Desktop and Process Analytics
   Backoffice Application Trigger
   Know More »
 * Quality Management and Reporting
   Improve Skills and Agent Efficiencies
   Know More »
 * Service & Support
   24/7, Monitoring, Assurance
   Know More »


WHAT'S NEW

 * Oct22
   New Eventide NexLogDX-FIPS Compliant and JITC Ready
   
   Eventide Inc offers a version of the trusted NexlogDX software for enhanced
   encryption and system security. The encryption modules are FIPS 140-2
   certified. The FIPS complia...

 * Apr19
   Eventide's Mobile App Supports Uploading Content
   
   Eventide's mobile application lets IOS and Android users live monitor calls
   as they are received.  Users are able to view these calls on a geo display. 
   With the optional ability to a...

 * The staff at Vista Com are truly dedicated to meeting the needs of our
   organization. They handled our large complex installation and transition with
   ease and efficiency. The in-depth training they provided was paramount to
   ensuring continuity of business and the support they provide is always timely
   and knowledgeable.
   
   
   
   
   JOEL NELSONSAN ANTONIO POLICE COMMUNICATIONS

 * With the growing needs and demands of our agency, Vista Com has afforded us
   with the opportunity to enhance and increase our day to day operation.  Vista
   Com staff are genuinely committed to providing excellent customer service. 
   We look forward to continuing working with Vista Com.  Thank you for doing a
   great job!
   
   
   
   
   LETICIA ROGERSBEXAR COUNTY SHERIFF'S OFFICE

 * We have a critical need for reliable, always-on recording. When a problem
   does arise, we require a fast, knowledgeable, technical response from someone
   that shares our sense of urgency. From sales quoting a new system to a
   technician fixing an issue with just one user, we are always treated as if we
   are Vista Com’s only customer.
   
   
   
   
   JOE RUNNINGBANK OF OKLAHOMA, SYSTEMS ENGINEER

 * We currently have the pleasure of working with Vista Com & their friendly
   staff for over 10 years. We have seventeen Public Safety Agencies that
   utilize the Media Works Plus user friendly software by Vista Com. In a 9-1-1
   world of critical calls needing to be recorded... we can always count on
   Vista Com to provide a solution to these demanding needs. When we call for a
   technician's service or training, they are very prompt in responding with a
   follow-up ticket to provide the information on what was done to immediately
   resolve the issue. Our 911 personnel have always complimented on the
   outstanding assistance Vista Com provides. Training, support & upgrades have
   always been smooth, quick & professional. We highly recommend anyone looking
   into a recording solution for any type of business to use Vista Com.
   
   
   
   
   BEA GABRILLOCOASTAL BEND COG, 9-1-1 NETWORK SUPPORT SPECIALIST

 * Working with everyone at Vista Com throughout the system engineering,
   purchase, installation, maintenance and customer support process has always
   been exceptional … Vista Com is a superior vendor for us.
   
   
   
   
   MICHAEL C LAMACCHIAAMERICAN AIRLINES, RADIO SYSTEMS ENGINEERING

 * We contract with Vista Com to support of our Public Safety audio recording
   equipment.  With the elevated public demand for public safety to be open and
   accountable, it is highly important that our digital audio recorder to be
   serviced at the highest level possible.  Vista Com provides exceptional
   service and maintenance by responding quickly to issues, test software
   releases and ensure our digital audio equipment is operating at the highest
   of standards.
   
   
   
   
   LANCE TERRYCITY OF NORMAN, OKLAHOMA, COMMUNICATION SYSTEM MANAGER

 * We are more than satisfied with Vista Com.  They provided all the training we
   needed.  I can’t say enough good things about Vista Com’s customer support. 
   We identify and report an issue and Vista Com works the problem until they
   get it fixed.  Vista Com has always met our needs.
   
   
   
   
   WAYNE BRANDTABILENE POLICE DEPARTMENT, COMMUNICATIONS SUPERVISOR

 * ...As with any emergency communications center the logging voice recorder is
   one of the most vital devices used for proper documentation...the Vista Com
   team thoroughly researched with me and helped find the best LVR for my needs.
   They properly assisted with installation, which was flawless, and have
   provided us with the proper training and support for our new recorder.  Not
   only did their technical support make the transition smooth, so did the
   superior customer service we experienced.   
   
   
   
   
   KARIMA HOLMES, MPA, ENPSOUTHWEST REGIONAL COMMUNICATIONS CENTER, MANAGING
   DIRECTOR

 * We have been associated with Vista Com for 10 years for voice call recording
   in the law enforcement environment.  We have a total of (10) agencies using
   Vista Com and we can’t say enough good things about the customer support at
   the Council of Government level and the law enforcement agencies in our COG
   region.  They have been available 24x7, 365 days with no problems.  Vista Com
   has always taken care of any issues or concerns in our region with no
   problems.  
   
   
   
   
   LISA DILLONCENTRAL TEXAS COUNCIL OF GOVERNMENTS

 * We at ACOG are very pleased with Vista Com’s pro-active monitoring, and quick
   maintenance resolutions. They have a very knowledgeable, and friendly
   technical staff, as well. We’ve been very impressed with their level of
   service.
   
   
   
   
   CHRIS CAMPASSOCIATION OF CENTRAL OKLAHOMA GOVERNMENTS, 9-1-1 SYSTEMS SUPPORT
   MANAGER

 * Just wanted to pass on that ALL of the staff at Vista Com are amazing, with a
   truly customer focused support infrastructure and personnel. Eventide has
   worked with Vista Com for many years and the simple are the best. Vista Com’s
   culture and professional ethics represent come of the best businesses in the
   industry
   
   
   
   
   MARK TRAEGEREVENTIDE, INC.

 * ALL of the staff at Vista Com are amazing. We had a small problem and
   everyone has done everything they can to fix it, even if the problem was
   minor. Vista Com quickly sent a replacement part and the service technicians
   are very helpful. We really do appreciate everyone. Vista Com have always
   been wonderful to us.
   
   
   
   
   BRIAN BATHKEHENDERSON POLICE DEPARTMENT, CRIME PREVENTION SGT.

 * I’ve been in the Recording and Quality Monitoring  space for 10+ years and I
   have worked with many resellers, integrators and customers during that time.
   Vista Com is on the top of the list of resellers I most enjoy working with. 
   Their business ethics, culture and attention to their customers’ needs is
   unmatched in the industry.
   
   
   
   
   JUSTIN O’BRIEN NICE UPTIVITY, REGIONAL SALES EXECUTIVE

 * The San Antonio Fire Department has been working with Vista Com/Eventide
   since June 2018 for all of our phone and radio recording needs.  During this
   time, the customer service department has been extremely responsive to all of
   our needs with regard to modifying necessary channels to be recorded, along
   with resolving any issues that have come up when accessing necessary
   recordings.
   
   
   
   
   BILLY POINDEXTERL.T., SAFD COMMUNICATIONS DIVISION


CONTACT INFO

800-708-6423 Toll-Free

281-516-9800 Direct

832-674-8021 Fax

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marketing@vistacomtx.com General sales@vistacomtx.com Sales
service@vistacomtx.com Service


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