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Menu
 * Services
   * Microsoft Cyber Security Services
   * Managed IT Services
   * Consultancy Services
   * Microsoft Azure
 * Microsoft Workshops
 * Clients
   * Case Studies
   * Sectors
 * Insights
   * Blog
   * Resources
 * About Us
   * Working at Centrality
   * Current Vacancies
   * Contact Us
 * Support

CONTACT US


YOUR EXPERT MICROSOFT PARTNER

Enabling your success through partnership and expertise.

EXPLORE OUR SERVICES
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Discover our
Microsoft-Funded
Workshops

With cyber attacks on the rise, companies are more
vulnerable than ever before.

Discover Microsoft Cloud


WHY CUSTOMERS CHOOSE US?

Trusted Microsoft Partner Deliver Outcomes Technical Knowledge Teamwork
Collaborative Working Thought Leadership Licensing Expertise Continuous Support
Professionalism Honest Approach Advanced Expertise
CONTACT US
About Us



CENTRALITY IS AN IT SUPPORT & TECHNOLOGY SERVICES PROVIDER

We're one of the UK's most accredited Microsoft Solutions Partners, providing
expertise across M365, Azure, Power Platform and security. We work in
partnership with customers to enable their success.

With over 25 years of Microsoft expertise, we work in collaboration with
customers to understand their strategic needs and provide guidance and support
through their digital transformation journey. Customers leverage our knowledge,
capability and expertise to drive innovation, increase both efficiency and
productivity, and ensure they remain secure.

> “Centrality is a great example of a Microsoft Partner. They really deserve
> their position as one of the leading implementation and support providers of
> Microsoft technologies.”

We provide a range of services from expert design, professional service
consultancy, world-class 24×7 Managed Services and Managed Security Services to
support your growth, allowing you to focus on your core business objectives.

 * Leading Microsoft Partner UK


SOLUTIONS FOR CYBER SECURITY & IT SERVICES

CYBER SECURITY SERVICES

01

Discover our range of cyber security services we provide to keep you protected.

DISCOVER MORE

IT SUPPORT SERVICES

02

Discover our range of unmatched IT support services we provide to exceptional
efficiency.

DISCOVER MORE

MODERN WORK

03

Discover our suite of Microsoft products that will transform productivity and
collaboration across your business.

DISCOVER MORE


MICROSOFT WORKSHOPS

04

Discover Microsoft Cloud technologies through our funded workshops.

DISCOVER MORE

MANAGED SERVICES

05

Discover our range of fully managed services to support your business growth.

DISCOVER MORE

MICROSOFT AZURE

06

Discover the Intelligent Cloud where growth and flexibility is in your hands.

DISCOVER MORE
EXPLORE ALL SERVICES
 * Your Leading Microsoft Partner UK


SOLUTIONS FOR CYBER SECURITY & IT SERVICES


01

Consultancy

Professional IT consultancy services designed to deliver even the most demanding
projects for your business.

DISCOVER MORE


02

Managed Services

Discover our range of fully managed IT services tailored to keep your business
operational and running smoothly.

DISCOVER MORE


03

Managed Security

Discover our range of managed cybersecurity services that safeguard your digital
assets to keep your business protected.

DISCOVER MORE


04

Power Platform

Discover our suite of tools designed to improve productivity through low code,
automation data visualisation and analytics.

SCHEDULE CALL


05

Microsoft CSP

Ensure you maximise the capability of the right licensing solutions tailored to
optimise productivity across your business.

SHEDULE CALL
Book appointment

● We Are Always Ready to Protect You Data ●  ● We'll Help You To Avoid Security
Breaches ●  ● Leading Microsoft Reseller UK ● 

Why Choose Centrality



YOUR EXPERT MICROSOFT PARTNER

As a leading Microsoft Solutions Partner in the UK, our close partnership with
Microsoft ensures that our clients maximise the potential of Microsoft
technologies. We offer unparalleled expertise in M365, Azure Infrastructure,
Azure Data & AI, Azure Digital App and Innovation, and Security whilst
continuously growing the number of advanced specialisations that we hold.
Working with Centrality, you can be assured that you will be provided with the
right expertise to ensure your success.

Why should you chose Centrality as your direct Microsoft partner?

 * Expertise and Capability
 * Support and Guidance
 * Hybrid Cloud Solutions

 * Tailored Solutions
 * Managed Services Provider (MSP)
 * Microsoft Security Solutions

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Customer satisfaction
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Resolve SLA
0
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First time fix
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Request automation
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 * Clients’s Feedback


WHAT OUR CLIENTS SAY ABOUT US

ROKO Health Clubs

Leisure

Centrality always show us they have the right levers of skills, resource, and
expertise

Mark Hitcham,

Head of IT

Charlie Bighams

Food Production

We know exactly where we stand on budget, the threats we face and the roadmap of
where we're going next. An absolutely exceptional security operations centre
(SOC) service. I know that the Centrality team get up each day and do the very
best for us.

Simon Rolfe,

IT Director

Said Business School

Education

The partnership, engagement, visibility and transparency of the Centrality
Executive and Senior Management team has been refreshing, as has the unwavering
focus on the company’s core skills and competencies.

Mark Bramwell,

CIO

PREZZO Restaurants

Hospitality

From the initial kick off session and deep dive workshops right through to the
deployment of our environment in Azure, Centrality have provided an excellent
service. Their management of this complex project has been just fantastic! At
every point in the project we’ve been kept well informed of progress, the level
of support has been solid and Centrality have provided us with sound advice
where we have not been sure of the best route to take. You can see why they are
Microsoft Solutions Partners

David Broom,

IT Director

Stonegate Pub Company

Hospitality

Our key challenges were being able to adhere to the correct procedures and
ensuring everything was implemented in the right way – and fully. There were
also historical issues buried within the estate that had to be resolved. We
needed expertise and the very best process management possible, and that’s where
Centrality won through

Matthew Young,

IT Director

Centrality always show us they have the right levers of skills, resource, and
expertise
ROKO Health ClubsLeisure

We know exactly where we stand on budget, the threats we face and the roadmap of
where we're going next. An absolutely exceptional security operations centre
(SOC) service. I know that the Centrality team get up each day and do the very
best for us.
Charlie BighamsFood Production

The partnership, engagement, visibility and transparency of the Centrality
Executive and Senior Management team has been refreshing, as has the unwavering
focus on the company’s core skills and competencies.
Said Business SchoolEducation

From the initial kick off session and deep dive workshops right through to the
deployment of our environment in Azure, Centrality have provided an excellent
service. Their management of this complex project has been just fantastic! At
every point in the project we’ve been kept well informed of progress, the level
of support has been solid and Centrality have provided us with sound advice
where we have not been sure of the best route to take. You can see why they are
Microsoft Solutions Partners
PREZZO RestaurantsHospitality

Our key challenges were being able to adhere to the correct procedures and
ensuring everything was implemented in the right way – and fully. There were
also historical issues buried within the estate that had to be resolved. We
needed expertise and the very best process management possible, and that’s where
Centrality won through
Stonegate Pub CompanyHospitality


Our most popular questions answered


FREQUENTLY ASKED QUESTIONS (FAQ’S)

1. How to boost security for Microsoft 365?

Our top three suggestions to provide you with a more secure environment:

 1. Implement multi-factor authentication (MFA): By enabling MFA, you add an
    extra layer of protection to your Microsoft 365 accounts.

 2. Regularly update and patch your software: Keeping your Microsoft 365
    applications
 3. Educate colleagues and employees on best security practices: Human error is
    one of the leading causes of security breaches. By providing comprehensive
    training and awareness programs, you can empower your employees to identify
    and mitigate potential security risks.

2. What are the key Microsoft security solutions?

The key Microsoft security solutions encompass a wide range of cutting-edge
technologies and tools, often cloud based, that are designed to safeguard
critical data and protect against ever-evolving cyber threats. Microsoft’s
security solutions are trusted by businesses worldwide to fortify their defences
and stay one step ahead in the ever-changing landscape of cybersecurity. Chat to
one of our cyber security experts today to find out more.

3. Is Microsoft Defender really the best for protecting your PC?

The latest versions of Microsoft Defender are regarded as one of the most
advanced tools available today to safeguard your digital assets. With
cutting-edge features and robust security measures, Microsoft Defender offers
comprehensive protection against a wide range of cyber threats, ensuring the
safety and integrity of your valuable data. Stay one step ahead of potential
attackers with this state-of-the-art security solution.

4. What is the difference between 'IT support' and 'IT helpdesk'?

IT support is widely recognized as a vital service that helps users troubleshoot
technical issues and resolve software or hardware problems. On the other hand,
an IT help desk is specifically designed to provide assistance and guidance to
users, serving as a centralised point of contact for all IT-related inquiries
and support requests. Both services play a crucial role in ensuring smooth
operations and optimal performance within an organisation’s IT infrastructure
and business applications..

5. What's the difference between a call centre and a help desk?

A call centre is a centralised facility where customer interactions are handled,
typically through telephone calls. On the other hand, an IT help desk is a
specialised support service that is specifically designed to provide assistance
with technical issues related to information technology systems and software. It
serves as a dedicated resource to troubleshoot and resolve IT-related problems,
ensuring smooth operations and user satisfaction.

6. Why should we use an outsourced help desk?

For growing businesses and large, already established ones, it is highly
beneficial to consider outsourcing the IT help desk. By doing so, they can
redirect their focus and energy towards leveraging their core strengths, rather
than getting bogged down by the complexities of managing their IT
infrastructure. Outsourcing the IT help desk not only frees up valuable
resources but also ensures that specialised experts are handling technical
support, allowing the company to operate efficiently and effectively.

7. What is a service level agreement in customer support?

A service level agreement (SLA) is a formal agreement between a service provider
and a customer that outlines the specific terms and conditions of the service
being provided. It sets clear expectations regarding the level of service
quality, performance, and availability that the customer can expect from the
service provider. SLAs typically include details such as response times,
resolution times, uptime guarantees, and penalties for non-compliance. By
establishing an SLA, both parties can ensure that there is a mutual
understanding and accountability in delivering and receiving the agreed-upon
service.

Do you have unanswered questions, why not chat to one of our team today?
+44 (0) 1462 857 014
OR
info@centrality.com
Protect your IT estate including Endpoint Devices



WE PROVIDE CYBERSECURITY SOLUTIONS
FOR IT NETWORKS AND ENDPOINTS

Our state-of-the-art Security Operations Centre diligently monitors your entire
IT estate, including endpoints, to ensure comprehensive protection and proactive
threat detection. With our cutting-edge technologies and expert team, we provide
round-the-clock surveillance, threat hunting and providing a swift response to
keep your digital assets safe and secure.

Start Free Trial
Learn More
 * Read from our blog


FEATURED TIPS AND TRICKS EXCLUSIVELY FOR YOU!

READ ALL BLOGS

December 20, 2023

Your Microsoft Security Expert: Protecting your Business

November 15, 2023

What are The Cybersecurity Challenges of Working From Anywhere?

November 29, 2023

What is Phishing and how does it work?

November 1, 2023

8 Most Common Causes of Data Breach

October 25, 2023

What is Cybersecurity?

 * We Are A Microsoft Solutions Partner



Insights:
Events
News


INFORMATION

Centrality is a Microsoft Solutions Partner specialising in Microsoft
cybersecurity solutions and is a managed IT services provider. We also provide
IT project consultancy services and customer service help desk solutions.

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