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 * HOME
 * WHO IS THE BOOK FOR
 * THE AUTHORS
 * WHERE TO BUY
 * CONTACT US

Menu
 * HOME
 * WHO IS THE BOOK FOR
 * THE AUTHORS
 * WHERE TO BUY
 * CONTACT US


 * HOME
 * WHO IS THE BOOK FOR
 * THE AUTHORS
 * WHERE TO BUY
 * CONTACT US

Menu
 * HOME
 * WHO IS THE BOOK FOR
 * THE AUTHORS
 * WHERE TO BUY
 * CONTACT US




CUSTOMER
DRIVEN
LEADERSHIP

Every organization exists to serve. Good organizations have a clear vision about
who they want to serve and how they want to serve them. Great organizations are
also clear on their values and methods to achieve excellence and profitably with
an inspiring purpose. They know this is how we meet the client where they are
and how we provide excellence to those we serve.

CDL has a 25+ year track record of instilling winning entrepreneurial,
customer-data-driven, servant leadership principles in the form of healthy
monthly habits. Every team across the organization knows who they serve and how
those internal customers need to be optimally satisfied for the good of external
clients and the organization.

Managers of teams (and problems) transform into Servant Leaders equipping their
teams to succeed… better. All of this is done by measuring what matters,
rewarding success, empowering people and teams, constantly evaluating internal
and external success, and by supporting the areas in the organization that need
the most help first.

Coming to Amazon 25 July

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WHO SHOULD READ THE BOOK




WHO IS CUSTOMER DRIVEN LEADERSHIP FOR

The Legacy Edition of Customer Driven Leadership is for strong, visionary
Servant Leaders who are willing to explore a system that empowers organizations
to optimize their focus on their clients and their employees, guided by their
vision and values, to become self-winding, self-optimizing, self-upgrading…

CDL has a 25+ year history of helping business organizations to 100 times
success, as well as optimizing military and government bureaucratic systems from
worst-in-class service to forging new standards of what is best-in-class. CDL
empowers leaders to lead and organizations to deliver optimized service by
empowering and valuing its workforce in a way that generates excellence and
builds loyalty.


ENTREPRENEURS



Who want self-managing, steadily growing companies elevated above their
competition… always in sync with their clients… anticipating future problems and
market trends.


NON-PROFITS



Who want to serve their customers better and more efficiently, while building a
strong culture with those that serve them.


TRADITIONAL BUSINESSES



Who want to optimize how they deliver excellence for their clients, through an
empowered and happy workforce.


START-UPS



Who want to optimize their people and radically improve their ability to
go-to-market by focusing on what really matters.


BUREAUCRATIC ORGANIZATIONS



Who want to bring best practices of business optimization, customer care, and
employee satisfaction into how they serve.


PRAISE


WHAT OTHERS ARE SAYING ABOUT IT

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laoreet. Proin gravida dolor sit amet lacus accumsan et viverra justo commodo.
Proin sodales pulvinar sic tempor. Sociis natoque penatibus et magnis dis
parturient montes, nascetur ridiculus mus.
John DoeCEO

"CDL, beyond a shadow of a doubt, has a huge return on investment." and
"Regarding CDL, you don't have to be great to get started, but you do have to
start!"
ThomasCEO using CDL for over 25 years

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean euismod bibendum
laoreet. Proin gravida dolor sit amet lacus accumsan et viverra justo commodo.
Proin sodales pulvinar sic tempor. Sociis natoque penatibus et magnis dis
parturient montes, nascetur ridiculus mus.
John DoeCEO

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean euismod bibendum
laoreet. Proin gravida dolor sit amet lacus accumsan et viverra justo commodo.
Proin sodales pulvinar sic tempor. Sociis natoque penatibus et magnis dis
parturient montes, nascetur ridiculus mus.
John DoeCEO

"CDL, beyond a shadow of a doubt, has a huge return on investment." and
"Regarding CDL, you don't have to be great to get started, but you do have to
start!"
ThomasCEO using CDL for over 25 years




MEET THE AUTHORS


DANIEL HAMMOND

Lives in League City, TX, is an entrepreneur, and serves in the senior
leadership non-profit with a Central American focused on solving root causes of
irregular migration in Honduras, El Salvador, and Guatemala. He is a U.S. Army
combat veteran, paratrooper, expert interrogation instructor, and course
developer. He lived in Honduras for 5.5 years where he worked with his wife
running her textile export company, he was a PADI Open Water SCUBA Instructor,
and he was the General Manager of a top-tier physical security company with over
400 employees. He is an expert of four military intelligence disciplines. He is
one of the best Cyber Exercise consultants in the world, an expert in scenario
design, and a Cyber Security evangelist. He also enjoys volunteering at church,
on mission teams, with veteran non-profits, and on high-impact service projects.
Daniel collaborates with others, especially entrepreneurs, to achieve new
capabilities maximizing their areas of genius. He has led the business
development of this Legacy evolution of Customer Driven Leadership. He has
worked with cabinet-level officials in four countries in four different roles.

 * Connect with me on LinkedIn


DR. TED ANDERS

Dr. Ted Anders lives in Florida and developed Customer Driven Leadership in the
1990s following years of service in Astronaut Crew Training Office at NASA and
is an experienced leadership and organizational development/transformation
expert. He has a demonstrated history of providing leading innovations in the
management consulting industry. He has co-founded several enduring organizations
and is highly skilled in guiding clients to build sustainable, highly
profitable, customer-centric cultures in both For-Profit and Non-Profit
Environments. He has served governments, heads of state, highly successful
international entrepreneurs, Nobel Peace Laureates, and thousands of folks in
general businesses, education, and healthcare. Ted provides inspiring, effective
Leadership & Team Coaching, Innovation & Creativity Training, Public Relations
Guidance, Entrepreneurship Coaching, and Comprehensive Business Development
Guidance. He leads his family’s humanitarian social justice NGO and has served
His Holiness The Dalai Llama, The Anglican and Episcopal Bishops of Central
America, The Catholic Church in Wichita, Kansas and The Quaker Church Schools in
Palestine. He holds multiple degrees and professional certifications including a
BA in Psychology from Furman University and an MA, Specialist Certification, and
PhD focused in Educational Psychology/Human Learning and Development from
University of Georgia.

 * Connect with me on LinkedIn

GET YOUR COPY TODAY


WHERE CAN I PURCHASE THE BOOK?

Customer Driven Leadership Legacy Edition, hardcover, paperback, and Kindle
version will be available globally on 25 July, 2022. 

Audiobook… coming soon

Customer Driven Leadership Implementation Guidebook… coming soon

Coming to Amazon on 25 July


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