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Submission: On December 08 via manual from US — Scanned from DE
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Skip to main content Sign UpLog In * * All Copter users to be on at least ArduCopter 4.x and SB2 parameters, regardless of cube age. **Edit 3 April 2020 This issue is fully resolved by 3.6.12 but many updates have come since. Please keep up to date as this SB only relates to the IMU matter. Please see Ardupilot release notes for other Ardupilot matters covered in each release EDIT 11th December 2019 Due to SB_0000005 I’m updating this to ensure that you use 3.6.11 as a minimum No other changes Edit 28th July 2019 Please ensure you are using at least Arducopter 3.6.10 SB_0000002 Critical service bulletin for Cubes Purchased between January 2019 to present. flight is possible under the following conditions : 1. You MUST run Latest Ardupilot RELEASE CUBE BLACK code. 2. You must use latest Mission Planner or Latest QGC 3. Set the following parameters CUBE_BLACK.param (98 Bytes) > BRD_TYPE == 3 > EK2_IMU_MASK == 7 > (or EK3_IMU_MASK == 7 if using EKF3) > INS_USE == 1 > INS_USE2 == 1 > INS_USE3 == 1 4. Save the parameters 5. Reboot the cube 6. reconnect mission planner 7. If Mission planner flags your code, contact your local re-seller, and log the issue. DO NOT FLY TILL I HAVE PERSONALLY CHECKED YOUR LOGS, and either given the go ahead, or, organised what we will do next in your case. 8.Further flight is only to be conducted where you have carried out a full risk assessment on the implications of a failure occurring, the new code is good… but it should not be relied upon as your only means of protection. You must not fly over people, you must not fly over critical infrastructure, you must also take responsibility for your payload and vehicle. Failure to comply with these requirements may lead to serious damage, injury, or death. EDIT: 02nd of May 2019: In addition to following the instructions on the 27th of April, ensure that the following parameters are set. EK2_IMU_MASK == 7 (or EK3 if using EKF3) INS_USE == 1 INS_USE2 == 1 INS_USE3 == 1 EDIT: 27th of April 2019: Ardupilot has now added detection, prearm checking, and inflight checking and failover to the redundant sensors. This is now in Release Copter and Release Plane. Detection of the fault has also been added to Mission Planner, and QGC latest. Mission planner now collects information on this fault if you are willing to send it to us. As such, we are reducing this service bulletin to flight is possible under the following conditions: 1. You MUST run Latest Ardupilot RELEASE CUBE BLACK code. 2. You must use latest Mission Planner or Latest QGC 3. If QGC or Mission planner flags your code, contact your local re-seller, and log the issue. DO NOT FLY TILL I HAVE PERSONALLY CHECKED YOUR LOGS, and either given the go ahead, or, organised what we will do next in your case. 4.Further flight is only to be conducted where you have carried out a full risk assessment on the implications of a failure occurring, the new code is good… but it should not be relied upon as your only means of protection. You must not fly over people, you must not fly over critical infrastructure, you must also take responsibility for your payload and vehicle. Failure to comply with these requirements may lead to serious damage, injury, or death. -------------------------------------------------------------------------------- Original notice: It has come to our attention, that there is an anomaly with sensor readings on some recent cubes. This notification will be modified multiple times a day!!! Please check often. This is an unfolding investigation, more details will be added as they come to light. If your vehicle is fitted with a CUBE BLACK, DO NOT FLY. Wait for further instructions. Your Cube is fitted with Three Gyros, Three Accelerometers, two Barometers, two internal Compasses. to tell what is fitted… Open mission planner and connect to your cube. go to the full parameter list. Please keep an eye on this notice for further instructions. There will be an update to mission planner, and to Ardupilot coming to assist in determining if your Cube is affected by this fault. We are sorry about this situation, and will endeavour to follow up with solutions as soon as possible Thank you NEW MISSION PLANNER BETA RELEASED TODAY! PLEASE UPDATE MISSION PLANNER TO ADD a test of AUTO DETECTION OF THIS ISSUE . please let us know if you get the following error… “Your board has a Critical service bulletin please see [link;https://discuss.cubepilot.org/t/sb-0000002-critical-service-bulletin-for-cubes-purchased-between-january-2019-to-present;Click here]” Failure to get the mission planner notification is NOT an indication that it is safe to fly. All advice given will assume your device is running MASTER ARDUPILOT FOR CUBE BLACK, unless otherwise stated. Philip Rowse 1. all categories * Categories * Latest * Top * Category Topics ANNOUNCEMENTS 33 ENGINEERING CHANGE NOTICE this Catagory is for CubePilot engineering to let you know about changes, or proposed changes that may affect our users. 1 HEREPRO HerePro… More information very soon!!! 5 MANDATORY SAFETY BULLETINS Any Mandatory safety Bulletins for any Cube, Here, or accessory will be listed here. 8 DIGITAL SKY INDIA Anything to do with the Indian digital sky system 3 CUBES IN THE NEWS Have you seen positive news stories featuring cubes? We would love to see all the creative ways that the cube is being used out there. 22 UNCATEGORIZED Topics that don't need a category, or don't fit into any other existing category. 467 HERELINK Discussions and Issue reporting for Herelink and related modules HereLink firmware 1.2k CUBE AUTOPILOT Discussions and issue reporting related to Cube (Formerly Pixhawk 2) line of Autopilots. 854 HERE GPS Discussions and issue reporting related to Here GPS. 261 PROFILED 2 HEREFLOW Discussions and issue reporting related CAN Flow sensor. 58 SITE FEEDBACK Discussion about this site, its organization, how it works, and how we can improve it. 7 CUBEPILOT SPONSORSHIP FOR UAS STUDENT TEAMS 20 ADS-B 14 MISSION PLANNER Any mission planner related news, bugs, fixes etc 102 EMPLOYMENT OPPORTUNITIES This category is for advertising for positions within companies that are using CubePilot products. 5 OPEN SOLO A new place for searchable Solo content! 6 AVIATION IP LINK 1 Latest HereLink is now Stable! HereLink 71 Sep 15 Welcome to Discourse 1 Dec '18 Ardubee multipurpose platform 5 5h HERELINK - Compatible camera list HereLink 274 7h NPNT implementation Digital Sky India 1 12h Read NMEA output from Here3 gps Here GPS 0 1d Air unit to air unit observations and issues - Can support help? HereLink 1 1d RTK ..one or two Here3 on UAV? Here GPS 0 1d DoC test reports 0 1d OSD module for CUBE FC’s Cube Autopilot 12 1d Cube orange + here3 no fix with mission planner Here GPS 3 1d Tmotor telemetry Cube Autopilot 5 2d Cube Orange not connecting to the QGC Cube Autopilot 0 2d Here 3 fault out of the box Here GPS 1 2d Cube orange+ ( plus) Cube Autopilot 7 5d Cube Orange+ Cube Autopilot 2 5d No log displayed when using latest PX4 firmware 0 5d Cube Purple PX4 support! Cube Autopilot 5 5d Here+ Base Not Detected By Windows Here GPS 0 7d Uncommanded mode switch HereLink 5 7d More Invalid date Invalid date