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NAACP warns American Airlines over discrimination incidents Derrick Johnson,
president of the NAACP, says that without an appropriate response from American
Airlines, the civil rights organization will be forced to reinstate an advisory
against the airline.


NATIONAL


THE NAACP CALLS ON AMERICAN AIRLINES TO INVESTIGATE RECENT DISCRIMINATION
INCIDENTS

June 4, 20247:13 PM ET

Jonathan Franklin

The NAACP is calling on American Airlines to provide an update on the pending
investigations involving passengers and claims of racial discrimination. Here,
the American Airlines logo stands atop the American Airlines Center on Dec. 19,
2017, in Dallas. Michael Ainsworth/AP hide caption

toggle caption
Michael Ainsworth/AP

Following the news of a recent lawsuit filed by three Black men accusing
American Airlines of racial discrimination, the nation’s oldest civil rights
organization is calling on the airline to make some serious changes.

In a statement Tuesday from the National Association for the Advancement of
Colored People (NAACP) President and CEO Derrick Johnson, the organization is
calling on American Airlines to provide an update on the open investigation into
a slew of incidents involving customers and airline staff that have surfaced
over the last few months.

Johnson says that, as of this week, the airline’s leadership has been silent
about providing any type of update on the incidents.



"Recent discriminatory actions from company employees prove that there is a dire
need for continued accountability and resolution to this clear pattern," Johnson
says.

In addition, Johnson called for the airline's leadership to reinstate its
advisory council, which investigated cases of discrimination so that all
customers would have "equitable experiences" when flying on the airline.


NATIONAL


AMERICAN AIRLINES FACES A DISCRIMINATION SUIT AFTER REMOVING 8 BLACK MEN FROM
FLIGHT

If, however, the airline does not respond to the recent incidents and lawsuits,
Johnson says the civil rights organization will be forced to reinstate an
advisory against the airline.

American Airlines did not respond to NPR's latest request for comment regarding
the NAACP's call for action.

Concerns involving instances of discrimination have followed American Airlines
for several years, which resulted in the NAACP issuing an advisory warning in
2017 for Black travelers to be cautious about flying on the airline.

At the time, American's chairman responded by saying the company does not "and
will not tolerate discrimination of any kind," and the advisory was lifted the
following year. But years later, the airline would yet again, face several
instances of alleged racial discrimination.

Just last month, three Black men filed a lawsuit against American Airlines,
alleging they were victims of “blatant and egregious racial discrimination”
after being removed from a flight.



In a lawsuit filed in federal court on May 29, the three plaintiffs — Alvin
Jackson, Emmanuel Jean Joseph and Xavier Veal — say that they and five other
Black male passengers were removed from an American Airlines flight from Phoenix
to New York’s John F. Kennedy International Airport in January “without any
valid reason, based solely on their race.”


RACE


2 FLIGHT ATTENDANTS SUE UNITED AIRLINES FOR DISCRIMINATION ON DODGERS CHARTER
FLIGHTS

The men eventually discovered the reason behind their removal — an employee said
someone complained about body odor on the plane. Jackson, Joseph and Veal say
they were not told they had body odor, according to the lawsuit. The eight men
did not know each other and were not seated together on the flight.

In a statement to NPR in response to the incident, American Airlines said it
takes all claims of discrimination "very seriously" and wants customers to have
a "positive experience" when they fly with it.

And in February, Pamela Hill-Veal, who is Black, said she was discriminated
against after a flight attendant allegedly confronted her after she used the
plane’s first-class restroom on a first class flight from Chicago to Phoenix.

Hill-Veal said that while on that flight, one of the American's flight
attendants stopped her as she returned to her seat — and accused her of slamming
the restroom door.


NATIONAL


AMERICAN AIRLINES PASSENGER ALLEGES DISCRIMINATION OVER USE OF FIRST-CLASS
RESTROOM

"The flight attendant stopped me as I was returning to my seat and told me I
'slammed the restroom door and I was not to do it again since passengers were
sleeping on the plane,' " Hill-Veal said in an interview with NPR. She said she
never slammed the door.

In response to Hill-Veal's incident, American Airlines said in a statement that
it had been in contact with her to learn more about her experience. But when
asked whether it was considering changes in training or policy for its staff,
the airline did not respond.



Johnson is encouraging the Black community to continue to “stand up and speak
out” against discrimination.

"Let’s be clear— traveling while Black should not be characterized by
humiliation and disparate interruptions. While we recognize a brand’s ability to
evolve beyond mistakes of the past, part of that evolution includes continued
accountability for any deviation from core values," he says.

 * American Airlines

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