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UNITED STATES


 
ROYAL CARIBBEAN'S PRIVACY POLICY



SECTION I: Section for global application
 1.  Who We Are
     1.1 References to “We”, “Us”, or “Our” in this privacy notice, mean the
     following data controllers, who determine how (and for what purposes) your
     personal data is used:
     1. Royal Caribbean Cruises Ltd., 1050 Caribbean Way, Miami, Florida 33132,
        USA if:
        1. you use Our websites, mobile application(s), or shipboard kiosks
           outside of the European Economic Area (EEA) and the United Kingdom
           (UK);
        2. you call one of Our call centers which is based outside of the EEA
           and the UK;
        3. your personal data is processed on Our Royal Caribbean International
           or Azamara Club Cruises vessels; or
        4. you book a cruise through an entity based outside of the EEA and the
           UK;
        
        
     2. Celebrity Cruises Inc.,1050 Caribbean Way, Miami, FL 33132, USA if:
        1. you use Our Websites, mobile application(s), or shipboard kiosks
           outside of the EEA;
        2. you call one of Our call centers which is based outside of the EEA
           and the UK;
        3. your personal data is processed on Our Celebrity vessels; or
        4. you book a cruise through an entity based outside of the EEA and the
           UK; or
        
        
     3. RCL Cruises Ltd., Building 3, The Heights, Brooklands, Weybridge, Surrey
        KT13 0NY, UK if:
        1. you use Our websites inside the EEA, Australia, and New Zealand or
           the UK;
        2. you call Our call centers based in the EEA or in the UK; or
        3. you book a cruise through an entity based inside of the EEA or in the
           UK.
     
     
     
     
 2.  Highlights
     2.1 Your privacy is very important to Us and We want to be open with you
     about how We use your personal data – that is the information that
     identifies you as an individual – to make sure that you have the best
     possible cruise experience. In this privacy notice We explain:
     1. what information We collect about you;
     2. what We may do with it; and
     3. what your rights are.
     
     2.2 We want you to understand how We use your personal data, how We keep it
     safe and what your rights are. Summarized below are the main circumstances
     in which We use Your personal data:
     d. We collect your personal data when you use Our websites, mobile
        application(s), other digital platforms (together, “Digital Platforms”),
        or call Our call centers. For example, We collect:
        * your contact details and other personal information (which may
          sometimes include sensitive personal data, such as special needs and
          dietary requirements);
        * details about your bookings and how you travel with Us;
        * your travel profile and marketing preferences; and
        * information on how you use Our Digital Platforms and interact with Our
          emails.
     e. We use your personal data to understand what you might be interested in
        and to make Our emails, texts, social or digital media, and offers
        relevant to you – We build a profile of your travel patterns and
        interests to do this.
     f. We need to use your personal data to give you the best possible onboard
        experience – When you book with Us, We need your personal data to
        deliver a great cruise vacation. We also process your personal data for
        customer service purposes and where required by law.
     g. To provide Our services to you, We may need to share your personal data
        with and receive personal data about you from:
        1. Our global brands (Royal Caribbean International, Celebrity Cruises,
           and Azamara) and Our affiliates and subsidiaries (hereinafter the
           “Royal Caribbean Group”); and
        2. Our Suppliers around the world. When We say "Suppliers" in this
           privacy notice, We mean the parties who provide Us with products and
           services that enable Us to run Our business. This includes third
           parties who help Us to deliver your cruise vacation, such as
           transport and accommodation vendors, media vendors, port agents, and
           who assist Us to run Our business, such as accountants, consultants,
           payment providers, auditors, IT service and platform providers,
           insurance providers, and legal advisers (together, Our “Suppliers”).
           We choose Our Suppliers carefully and put in place safeguards to help
           protect your personal data; and
        3. Our Business Partners When We refer to "Business Partners" We mean
           companies with whom We have partnered to complement the products and
           services We provide to you, such as tour operators.
     
     
     
     
 3.  Contents
     
     * Who's responsible for your personal data?
     * What personal data do we collect or receive?
     * How we use your personal data and who we share it with
     * Direct marketing
     * Profiling and personalised marketing
     * Cookies and other tracking technologies
     * International transfers of personal data
     * Legal basis for our use of your personal and legitimate interests
     * Data retention
     * Your rights
     * Contact us and complaints
     
     
     
     
     
 4.  Who’s responsible for your personal data?
     4.1 As a data controller, We are responsible for the personal data you
     provide to Us and will only share such personal data with the Royal
     Caribbean Group and Our Suppliers and Business Partners if We have a
     legitimate reason permitted by law, such as your consent.
     
     
     
 5.  What personal data do We collect or receive?
     5.1 The following are examples of the categories of your personal data that
     We process alongside information on how and/or when We get that personal
     data:
     
     

     Categories of personal data When/how We get it
     
     Personal, contact, ID and payment details - Your full name and contact
     details (first name, middle name, last name, nickname, suffix, email
     address, phone number, postal address, country of residence, emergency
     contact details), age, date of birth, gender, passport details, photograph,
     video footage (including CCTV footage), job title, visa details, dietary
     requirements, nationality, marital status, country of birth, payment card
     details and any publicly available content on social media platforms.
     
     You provide some of these details to Us if you book a cruise, sign up to
     receive Our emails, join Our loyalty programs, use Our Digital Platforms or
     interact with Our social media accounts (including by entering
     competitions). You might also provide these details to Us if you contact
     one of Our call centers. Where you book with a travel partner, We may
     receive these details from the travel partner. If another person books a
     cruise or contacts Us on your behalf, We will receive these details from
     them. We may also receive video footage of you from the CCTV cameras
     onboard Our ships.
     
     Sensitive personal data - We may collect details relating to your health or
     medical conditions, including details of any accessibility requirements,
     allergies or other health-related requests. We also may collect details of
     your meal preferences which may tell Us about allergies or other dietary
     requirements, or potentially indicate your religion or beliefs.
     
     You provide some of these details to Us if you tell Us about medical
     conditions when you book with Us, check in for your cruise, request guest
     access or other accessibility services, visit one of Our medical facilities
     during a cruise and/or sign up to a shore excursion, tour or entertainment
     onboard a cruise.
     You might also provide these details to Us if you contact one of Our call
     centers. Where you book with a travel partner, We may receive these details
     from the travel partner. If another person books a cruise or contacts Us on
     your behalf, We may receive these details from them.
     
     Your photograph and your image - We may collect a facial photograph of you
     before your cruise or during your cruise.
     
     We use your image for safety and security purposes, as described in 6(2)(c)
     below. If We have your consent to do so, We use the photo you provide to
     identify you during the embarkation process, to make boarding quicker, and
     We may allow Our Business Partners to access this data to verify your
     identify (e.g. where you request that Our onboard photographers prepare and
     send to you photos of you and those people you are travelling with).
     
     Loyalty account details - a unique ID for your loyalty account, points
     balance, account activity, life milestones (e.g., anniversary date), and
     loyalty tier.
     
     We create these details for you when you join one of Our loyalty programs
     and update them as you credit bookings and other activity to your loyalty
     account.
     
     Booking records - Details of past and future bookings with Us (including
     booking ID, cruise type, date of cruise, ship, passengers on your booking,
     destination, duration, price paid, cabin information and the date of
     booking) and bookings with Our Suppliers (including flight dates, flight
     number, airport destination, airline and frequent flyer ID).
     
     We compile this personal data from Our records when you book with Us. We
     also receive this personal data from Our Suppliers if you book with them.
     
     Details about your travel patterns and preferences - The destinations that
     you travel to with Us, the length and the type of your vacation with Us
     including whether you travel with household members (e.g., family
     vacations), your propensity to book certain types of vacations or
     destinations or to re-book with Us within a specific timeframe and the
     marketing segments that We add you to.
     
     We compile this information from your booking records and Our profiling and
     personalized marketing activities – see Profiling and personalized
     marketing below.
     
     Your marketing and data processing preferences - Whether you want to
     receive marketing communications from Us and how you would like Us to
     contact you.
     
     We keep a record of your marketing preferences when you tell Us about
     these, including the options you select in your guest account.
     
     Technical information related to use of Our Digital Platforms - Details
     about the browser, device and internet connection that you use when you
     browse Our Digital Platforms, technical information, including your IP
     address, MAC address, browser type and version, time zone setting, browser
     plug-in types and versions, operating system and platform. For example, Our
     Digital Platforms can tell whether you are using a mobile phone or a
     desktop computer.
     
     Your device provides this information when you use Our Digital Platform
     whether or not you are signed into your account or have accepted cookies.
     
     Cookies - Our Digital Platforms store small text files on your device that
     identify your browser. See Cookies and other tracking technologies below
     for more details.
     
     When you visit Our Digital Platforms and use Our services that means We
     need to identify you (e.g., where you book a cruise, sign into your
     account, where you want Us to identify you as a member of Our loyalty
     programs and where We need to remember your preferences). Cookies can also
     be set when you open Our emails.
     
     Information about your interactions with Our websites - As well as the
     technical information above, We collect information about your visits to
     Our websites, including the full web addresses that you access, your path
     of clicks, through and from Our site (including date and time and whether
     you used a search engine), products you viewed or searched for, page
     response times, download errors, length of visits to certain pages, page
     interaction information (such as scrolling, clicks, and mouse-overs), and
     methods used to browse away from the page and any phone number used to call
     Our customer service number.
     
     When you browse Our websites.
     
     Information about your interactions with Our emails - We use elements
     embedded in Our emails (e.g., images and clear images) that let Us know
     whether you have opened or read an email. If you follow links in Our
     emails, We may also set cookies on your system if you have enabled cookies.
     This information also tells Us about your propensity to engage with Our
     emails.
     
     When you open and interact with email that We have sent you (unless you
     have opted out). We compile information about how you interact with Our
     emails from Our profiling and personalized marketing activities – see
     Profiling and personalized marketing below.
     
      
     
     Information about the purchases you make onboard
     We collect information about your purchases along with the loyalty number
     and transaction information to enable you to purchase products and/or
     activities as well as to obtain loyalty benefits.
     
     If you make purchases with Us prior to or during your cruise, We collect
     these details at the point of payment including through Our Digital
     Platforms, call center or from your SeaPass (if the purchase is made
     onboard).
     
     Details relating to your use of onboard casinos
     We track details of your play and spend in onboard casinos (including offer
     codes, your customer ID, spend, loyalty rewards details and gaming habits).
     We sometimes use these details to identify guests that may be interested in
     casino gaming.
     
     If you choose to use casinos onboard during your cruise, We collect these
     details when you play, including when you use your SeaPass card when you
     play. If you apply for credit for use at Our onboard casino, We will
     receive credit related information from Our credit check service provider.
     
     Information relating to third party promotions and offers
     We work with Our Business Partners so that you are able to use promotions
     and offers. To enable you to use these offers and promotions, We verify
     your details against those provided by Our Business Partners (such as the
     voucher number and expiration date).
     
     We receive these details from Our Business Partners if you have opted to
     receive promotions from them.

     
     
     
     
     
 6.  How We use your personal data and who We share it with
     6.1 This section explains how We use the personal data listed above and who
     We share it with.
     
     6.2 We use your personal data:
     1. To manage your bookings with Us and to provide the services or
        membership benefits that you request before, during and after your
        cruise We need to use your personal data to deliver Our services to you
        when you book a cruise. For example, when you travel with Us We need
        your personal data to send you a booking confirmation, to manage changes
        to your booking, to check you in when you board Our ships and to keep
        track of you onboard, to deliver your benefits for Our loyalty programs,
        to provide you with further products and services onboard (for example
        when you book shore excursions, tours or onboard entertainment and when
        you make purchases in Our shops, restaurants, and casinos).
     2. To help you contact Our customer support services When you get in touch
        with Our customer support services (whether through the Digital
        Platforms or otherwise), We will process your personal information so
        that you receive the best customer service possible.
     3. For your safety Your safety is important to Us, and We use your details
        to safeguard it. For example, We transfer a record of the personal data
        you provide during the booking process onto your cruise ship for use if
        you require medical assistance. Additionally, We check booking details
        against law enforcement registers and Our internal records for the
        safety of all customers. With your consent to do so, we compare any
        photo you provide before your cruise with images taken during
        embarkation to help identify you and to speed up the boarding process
        for you. We also use closed-circuit television ("CCTV") cameras onboard
        Our ships, and We may match images against the photograph We have of you
        if We need to identify you. We equip Our security staff with body
        cameras for your safety. If circumstances allow, We will notify you
        before We begin recording with a body camera.
     4. To make Our Digital Platforms easy to use and enhance your
        cruise-planning experience The personal data We collect when you use Our
        Digital Platforms helps Us to make sure that Our Digital Platforms work
        well (for example, so that We know it is you when you sign into your
        account). We’re often improving Our Digital Platforms and content
        therein to enhance your cruise-planning experience, and data about how
        you use Our site helps Us to do that. We also use this data to help Us
        understand interest in the different sections of Our Digital Platforms
        and the products and services that We sell online. We also use your data
        to make the cruise booking process more convenient. For example, We can
        remember what you have searched for so you can pick up where you left
        off. We also use your information to fix operational problems with the
        Digital Platforms such as software bugs and to maintain the safety and
        security of the Digital Platforms.
     5. To manage your relationship with Us as a consumer and to deliver
        personalized service When you sign up via Our Digital Platforms or make
        a booking, We create a consumer profile of you in Our systems. This is
        your digital profile that brings the personal data that We maintain and
        identifies you across the Royal Caribbean Group. Your consumer profile
        lets Us deliver a personalized experience when you search for cruises,
        book and travel with Us or contact Us by phone or email. We also use
        your consumer profile to personalize the marketing communications that
        We send you. We also sometimes use your details to ask for feedback on
        Our services.
     6. To process payments and invoicing When you make a purchase through the
        Digital Platforms (whether in relation to a cruise or certain products
        or services such as shore excursions), We will process your payment
        details to process the transaction.
     7. For marketing and promotional purposes We use your contact details for
        Our marketing and promotions, including to send you information about
        the products and services that We and the Royal Caribbean Group offer.
        We also use your personal data to personalize Our marketing
        communications to make them more relevant for you and to measure
        engagement with Our marketing campaigns. See Direct Marketing and
        Profiling and personalized marketing below for more information,
        including on how to update your preferences and opt out. We use personal
        data for additional marketing and promotional activities relating to
        onboard casinos by tracking guest play to: (i) deliver related loyalty
        program benefits; (ii) rank players; (iii) send casino-related direct
        marketing messages; (iv) grant credit to groups playing casinos; and (v)
        better understand how players use the onboard casinos.
     8. For compliance with Our legal obligations We are sometimes subject to
        certain legal requirements to collect, retain, and disclose your
        personal data, for example for customs agencies or port authorities to
        allow Our ships to dock, or where We need to cooperate with law
        enforcement agencies, including in relation to criminal investigations.
        Pursuant to the United States’ Stored Communications Act (the SCA), We
        may be considered a provider of electronic communication services for
        certain services We offer through the Digital Platforms (because We
        provide users of the Digital Platforms the ability to send or receive
        wire or electronic communications). In such instances, We will not turn
        over records or other information pertaining to you unless compelled to
        do so by a Court of competent jurisdiction pursuant to the provisions of
        the SCA.
     9. For Our business operations We may use your personal data for business
        management activities, including to assist with incident management and
        to enable Us to conduct reporting. Reports help Us to monitor Our
        performance and the performance of Our Suppliers. Additionally, We keep
        records to assist with any complaints you may have or in the event of a
        legal claim. We also process your feedback to improve Our products and
        services.
        
        
     6.3 We may share your personal data with the following recipients for the
     purposes listed above:
      1. Other members of the Royal Caribbean Group We are a global business and
         We may need to share your personal data with other members of the Royal
         Caribbean Group for the purposes above.
      2. Travel partner and Our international partners When you book through a
         travel partner or one of Our local partners, We may need to send
         details of your booking to that partner. Travel partners may make
         decisions themselves about how and why to process your information, or
         they may or may not process your information on Our behalf. Our privacy
         notice will not cover the information collected by travel partners and
         it will not cover how travel partners use that information. We
         recommend that you check your travel partner’s own privacy policy for
         details as to how they may process your personal data.
      3. Our Suppliers We use products and services from Our Suppliers in the
         operation of Our business. For example, We use travel booking systems
         to provide flight availability and cost details, and to book flights if
         required by you in connection with your cruise.
      4. Our Business Partners We partner with companies, such as tour
         operators, to complement the products and services that We provide to
         you. We only do this in compliance with applicable law.
      5. Ports, customs and other government authorities, law enforcement
         agencies, courts, and parties to litigation We may need to share your
         personal data where required under the laws of countries in which We
         operate. Local ports and customs authorities require passenger details
         to process Our ships in the ports at which they call. Law enforcement
         agencies may also require access to personal data, including in
         connection with criminal investigations, or We may be ordered to
         disclose personal data by a court or in connection with legal
         proceedings. We may also share your personal data with other third
         parties such as trade associations and regulatory bodies, for consumer
         protection purposes in the event We or our partners cannot fulfill the
         contracted travel services. In the event We do share such data, the
         trade association and/or regulatory body may contact you to discuss
         your options and/or provide support.
      6. Other third parties We may share your personal data with other third
         parties at your request. Our Digital Platforms may provide links to
         websites or other digital tools that We believe may be useful to you in
         addition to advertisements placed by third parties. These may lead you
         to websites or digital tools operated by third parties operating under
         their own privacy policies. We encourage you to review those privacy
         policies, as We have no control over those third parties nor the
         information you may submit to those third parties.
     

     
 7.  Calling Our call centers
     7.1 In certain circumstances, We may re-route calls from Our call centers
     which are based inside the EEA or in the UK to call centers based outside
     of the EEA or the UK. In these circumstances, We will let you know at the
     beginning of your call that your call is being rerouted. See International
     transfers below for more details about how We safeguard your personal data
     when We transfer it abroad.
     
     
 8.  Direct marketing
     8.1 Marketing communications from Us - We may contact you for marketing
     purposes, including to tell you more about Our services, share news or tell
     you about promotions from time to time. You are in control of the emails
     and texts that you receive, and you can update your preferences or opt out
     at any time via your Guest Account, following the links in Our emails or by
     contacting Us using the details provided below. Even if you have opted out
     of marketing messages, We will still need to contact you in relation to
     your bookings with Us.
     
     8.2 Marketing communications from other members of the Royal Caribbean
     Group– Some of the services and activities provided onboard Our ships are
     managed by other members of the Royal Caribbean Group. These members may
     contact you about those services and activities – including information and
     promotions relating to onboard casinos – if you have opted-in to receive
     marketing communications from the Royal Caribbean Group or where permitted
     by applicable law. You can opt out at any time using the same options
     above.
     
     
     
 9.  Profiling and personalized marketing
     9.1 Profiling overview: We think it is important for Us to understand the
     types of vacations that Our consumers are interested in so that We can make
     Our marketing relevant and targeted. To do this, We use your personal data
     to build a profile for you that lets Us work out which of Our marketing
     segments is the best fit for you.
     
     9.2 The personal data We use: From the personal data that We hold about
     you, which includes the personal data We receive from Our Suppliers and Our
     Business Partners, Our model may consider your age, gender, household or
     travel composition, postcode, how you have interacted with Our websites and
     marketing emails and your booking history (including your destinations, the
     ships you have sailed on and your chosen accommodation). We do not always
     use all of these data categories if We do not have the information about
     you or it is not relevant for Our marketing activities.
     
     9.3 How We build your profile and what We learn from it:
      1. Statistical analysis -We use the data above as inputs for a proprietary
         statistical model, the output of which can tell Us about your previous
         or likely future booking behavior, for example:
         1. the value or likely value of the bookings you make with Us;
         2. whether you tend to re-book within 12 months of your last cruise and
            the destinations that you tend to book; and
         3. the extent to which you engage with Our marketing emails.
      2. Marketing segments -We try to match every consumer with one or more
         pre-defined segments that allow Us to broadly tailor Our marketing
         messages for the right audience. We define Our segments using
         anonymized demographic data based on broad characteristics and
         behaviors such as age, household income, or location. You will share a
         segment with other consumers, so this process is generally not highly
         individualized.
     
     
     
     9.4 Here's an example: Let’s say you have just signed up on Our websites
     (giving Us your contact details) and you have never booked a cruise before.
     Over the next few days you search for cruises that are generally popular
     with families (giving Us website interaction data). We might use that data
     to add you to one of Our family segments so that you get relevant emails
     from Us.
     
     9.5 What this means for you: Tailoring Our marketing campaigns to your
     profile or segment means you should receive more relevant communications
     from Us. That’s good for Us because We think you are more likely to book a
     vacation that matches your requirements. We hope that’s good for you, too,
     because it helps you to find the vacations that you are interested in. We
     might also send you special offers on your birthday.
     
     9.6 Targeted advertising on third party social media platforms and
     websites: We may share your personal data – including your name, email
     address, address and date of birth – with third party social media
     platforms, including Facebook, and websites for the purposes of allowing
     those platforms to display targeted advertisements to you. You can ask Us
     not to share your personal data with platforms, but you will need to
     contact the platform with any requests in relation to how the platform uses
     your personal data because We do not control that.
     
     9.7 You can opt out: You are in control of your personal data. You can
     update your marketing preferences or opt out of personalized marketing at
     any time using your Guest Account or, where you do not have a Guest
     Account, by either clicking a link in an email marketing communication,
     replying STOP to an SMS text message or by calling the sender of any
     marketing communication.
     
     
     
     
     
     
     
 10. Cookies and other tracking technologies
     10.1 We use cookie data and other technologies to collect information on
     Our web pages for a variety of purposes, such as to improve the design and
     content of Our website and to enable Us to provide a more personalized
     experience when you browse the Internet. We also use cookies for
     advertising and targeted tracking purposes, which aims to improve the
     relevance of the advertisements you see. For example, after you visit Our
     website you may be shown advertisements relating to Our services and
     products on third parties’ websites.
     
     10.2 Most web browsers have an option that allows you to turn off all
     cookies or have your computer inform you each time that a request to place
     a cookie is being made. You may opt out of the use of certain cookies on
     Our websites by using the “Do Not Sell My Personal Information” link at the
     bottom of our website. The link also contains additional information on Our
     use of cookies.
     
     If you turn cookies off (or refuse to accept a request to place a cookie),
     you may not have access to some features on Our websites and some of Our
     services, such as purchasing a cruise or being automatically recognized as
     a loyalty member. We also might not be able to remember your preferences,
     including in relation to marketing materials on Our websites, without using
     cookies.
     
     
     
 11. Data retention
     11.1 We retain your personal data only for as long as necessary: (i) for
     the purposes set out in this privacy notice; (ii) to provide Our products
     and services to you; (iii) to comply with Our legal obligations (e.g., to
     comply with tax or accounting rules or in connection with legal
     proceedings); or (iv) to comply with Our usual business data retention
     policies.
     
     
 12. Acting on someone else’s behalf
     12.1 If you give Us information about another person (or persons), such as
     another guest, We will understand this to mean that they have appointed and
     authorized you to act on their behalf. This includes providing consent (to
     the extent this is required) to:
      1. Us processing their personal data and
      2. you receiving any information protection notices on their behalf.
         We may ask you to provide evidence that you have been appointed and
         authorized to act on behalf of the other person (or persons).
     
     

 13. Multi-guest reservations and linking reservations
     13.1 If you make a multi-guest reservation, all of the guests who are part
     of the reservation will be able to access the personal data of the other
     guests on Our Digital Platforms.
     
     13.2 Our Digital Platforms will allow your reservation – as well as your
     personal data therein - to be associated to another user's guest account
     provided you have furnished certain credentials or unique identifiers to
     them. We call this "linking”. If your reservation is linked by another user
     of Our Digital Platforms, We will allow the user who has linked your
     account to (1) complete online check-in for you and others in your
     reservation, (2) view your boarding pass, and the boarding pass of others
     in your reservation, (3) pay for an onboard or shore product or activity
     for you or others in your reservation, using their own onboard expense
     account or their own payment methods, and (4) view eDocs associated to your
     reservation. However, they will not be able to modify or cancel your
     reservation, view your folio or use a digital key to access your stateroom.
     
     
 14. Children
     14.1 Our Digital Platforms seek to promote Our cruise vacations for sale to
     adults. We do not knowingly solicit personal data from children, unless
     permitted by applicable law. If a parent or guardian becomes aware that his
     or her child has provided Us with information without their consent, he or
     she should contact Us using the contact details below. We will delete such
     information from Our files.
     
     
 15. Sale of personal data
     15.1 Certain States within the United States have enacted laws, including
     the California Consumer Privacy Act, that require Us to disclose to you
     whether We sell your personal data to certain third parties or otherwise
     disclose your personal data to third parties for the third party’s
     commercial use, as this concept is defined in the respective laws.
     
     We choose Our Suppliers and Business Partners carefully and put in place
     safeguards to help protect your personal data, including, but not limited
     to, written agreements. As such, and as of the date of this privacy notice,
     We generally do not sell or disclose your personal data in this manner.
     Notwithstanding, we may share certain information stored or retrieved by
     cookies or related technologies on Our website and such sharing may be
     construed as a “sale” under these laws. To opt out of such sharing please
     use the “Do Not Sell My Personal Information” link at the bottom of Our
     webpage.
     
     Please note, terms in this Privacy Policy that are defined in these laws
     shall not be construed as having the definitions and legal significance set
     forth in these laws.
     
     
 16. Your rights
     16.1 Generally. You can use your guest account to update your direct
     marketing preferences or opt out of profiling and personalized marketing.
     
     16.2 California Consumer Privacy Act (“CCPA”). This sub-section applies to
     you if you are a California consumer, as that term is defined in the CCPA.
     
      1. General Notices. See Sections 5 and 6, above, regarding the categories
         of personal data We may collect and the purposes for which We may use
         that personal data. Certain programs and activities we solicit you to
         participate in may be construed as offering a financial incentive for
         sharing your personal data with Us. Your participation is voluntary and
         is subject to any applicable terms and conditions.
      2. Your Rights. You have the right to ask Us to:
         * provide you access to the personal data we hold about you; and/or
         * erase your personal data.
         We do not discriminate, as that term is defined in the CCPA, against
         anyone lawfully exercising their rights under the CCPA. Click on the
         respective link to submit your request: Guest Data Subject Request Form
         or Marketing Subscriber Data Subject Request Form.
     

 17. Changes to this privacy notice
     17.1 This privacy notice may be updated from time to time for any reason.
     Updates to Our privacy notice will be posted to the Digital Platforms.
     
     17.2 In the event We are involved in a merger, acquisition, or sale of all
     or a portion of Our assets, you will be notified via email and/or in a
     prominent notice on Our Digital Platforms of any change in ownership or
     uses of this information, as well as any choices you may have regarding
     this information.
     
     
     
 18. Contact Us and complaints
     18.1 If you require any other information about any part of this notice,
     you can contact Our Data Protection Officer at RCL Cruises Limited at the
     mailing addresses above or by submitting a request via the respective links
     outlined in Section II.3.1 below.
     
     

SECTION II: Heightened European Union/UK requirements/ compliance with the
General Data Protection Regulation

This section applies to you if:

 1. you use Our Digital Platforms while in the EEA or in the UK;
 2. your data controller is RCL Cruises Ltd. (to determine your data controller,
    see section I.1 above);
 3. (c) your personal data is processed on one of Our ships.

    
 1. Legal basis for Our use of your personal data and legitimate interests
    1.1 Legal basis – We only process your personal data to the extent that at
    least one of the following applies:
     1. you have consented to the processing of your personal data for a
        specific purpose – We process your sensitive personal data and send you
        electronic direct marketing communications based on your consent for Us
        to do that;
     2. the processing is necessary for Us to perform Our contract with you
        (e.g., to provide your cruise) or for use to take steps at your request
        before We enter into the contract;
     3. where We need to process your personal data to comply with a legal
        obligation that We are subject to;
     4. where We need to process your personal data to protect your vital
        interests (or somebody else’s), including where you are physically or
        legally incapable of giving consent, for example in case of a medical
        emergency;
     5. the processing is necessary for Us to establish, exercise or defend a
        legal claim; or
     6. the processing is necessary for the purposes of Our legitimate interests
        or a third party’s legitimate interests.
    
    
    
    1.2 Legitimate interests - We rely on several legitimate interests for using
    and sharing your personal data, including:
     1. improving Our products and services;
     2. understanding how customers travel with Us;
     3. marketing and promotional activities;
     4. identifying and pursuing new ways to develop and grow Our business; and
     5. ensuring the security and safety of Our guests and employees.
    
    

    
 2. International data transfers
    2.1 We are a global business and as such We may need to share your personal
    data with other members in the Royal Caribbean Group for the purposes as
    outlined in this privacy notice. This means that We may transfer your
    personal data outside of the EEA or in the UK (including to the United
    States as this is where the servers that We use for Our business and on
    which your personal data is stored are located). Sometimes transferring your
    personal data outside the EEA or the UK will be necessary for Us to perform
    Our contract with you (e.g., to provide your cruise). We use the European
    Commission’s standard data protection clauses (also known as Model Clauses)
    to provide safeguards for your personal data that is transferred outside the
    EEA or the UK so you can rest assured that the Royal Caribbean Group seeks
    to adhere to the strict European and UK standards of data security and
    usage.
    
    
 3. Your rights
    3.1 You have the right to ask Us to:
     1. provide you with access to the personal data that we hold about you;
     2. correct your personal data;
     3. erase your personal data;
     4. restrict our processing of your personal data;
     5. object to our processing of your personal data;
     6. request that we move your personal data to another organization; or
     7. object specifically to us using your personal data for profiling for
        direct marketing purposes
        
        
    
    
    Click on the respective link to submit your request: Guest Data Subject
    Request Form or Marketing Subscriber Data Subject Request Form. Please use
    the ‘Submit an inquiry’ button in these forms to exercise your rights under
    3.1(f) and (g) above. Note, requests are subject to Us verifying your
    identity.
    
    3.2 You also have the right to make a complaint about how We process your
    personal data to your data protection supervisory authority.
    
    3.3 Where you have specifically consented to Our use of your personal data,
    you have the right to withdraw that consent at any time. Please contact Us
    if you want to do this. See Our website for contact details or refer to
    Section II.3.1 above for how to submit your request.
    
    Effective Date: July, 1, 2020
    

 




SEE OUR SOCIAL MEDIA FAN PAGE NOTICE









Health and safety protocols, guest conduct rules, and regional travel
restrictions vary by ship and destination, and are subject to change without
notice. Due to evolving health protocols, imagery and messaging may not
accurately reflect onboard and destination experiences, offerings, features, or
itineraries. These may not be available during your voyage, may vary by ship and
destination, and may be subject to change without notice.
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