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EN
 * EN - English
 * DE - Deutsch
 * JA - 日本語
 * FR - Français




For Suppliers

Everything suppliers need to get up and running, from custom integrations to
using the CSP.

 

Core Supplier Onboarding

To get started, you'll need to know how you're going to handle catalogs,
purchase orders, and invoices.

Coupa Supplier Portal

Doing business with your customers is easier through the CSP.

Coupa Contingent Workforce

Information for suppliers who use Coupa Contingent Workforce (CCW).

Integration Resources

Resources for integrating with Coupa like IP address and cXML specifications.

 * Table Of Contents
 * For Customers
   * Supplier Enablement Strategy
     * Step 1: Analyze Your Spend
     * Step 2: Determine Supplier Load Strategy
     * Step 3: Align Your Processes
     * Step 4. Establish Your Catalog Strategy
     * Step 5: Determine PO Transmission Methods
     * Step 6: Determine Invoice Transmission Methods
     * Step 7: Determine Your Communication Strategy
     * Step 8: Move to Production
   * Supplier Enablement Toolkit
     * Manage Contracts
       * Contract Settings
       * Creating a Contract
     * Manage Catalogs
       * Hosted Catalogs
         * Best Practices for Loading Catalogs
         * Loading Catalogs into Coupa
         * Locating the Item Loader Integration Template
       * Punchout Catalogs
         * Create an Amazon Punchout
         * Create a Punchout Catalog
         * Creating a Punchout Site
         * How to see Supplier PunchOut Order Message
         * Punchout Setup
         * Punchout Site Settings
         * Test Bringing Carts Back in to Coupa
         * Test Punchout Configurations
     * Document Exchange
       * cXML
         * Capture PO and Invoice cXML for Troubleshooting
         * Configuring a Supplier for cXML Invoicing
         * Configuring a Supplier for cXML Purchase Orders
         * Test cXML Invoicing
         * Test cXML Purchase Orders
         * Viewing Ship-to IDs
       * The Coupa Supplier Portal
         * Advance Ship Notices for Suppliers
         * Coupa Supplier Guides
         * Coupa Supplier Portal Two-Factor Authentication
         * Onboarding Portal Suppliers in Coupa
       * Buyer Validated Compliance and Coupa Validated Compliance
       * Supplier Actionable Notifications (SAN)
     * Manage Suppliers
       * Business Entity Record Fields
       * Handling Duplicate Supplier Entries
       * Load Suppliers into Coupa
       * Supplier Email Notifications
       * Supplier Load Strategies
       * Supplier Onboarding Email Templates
       * Supplier Record Fields
     * Resource Kit
   * Supplier Enablement FAQ
     * Can I add a link to the punchout site on a webform?
     * Can I use an existing SIM form name for a new form?
     * Does the PO confirmation lookup valid substitute items?
     * How are receipts created for substitute items?
     * How does pricing work for substitutions and are substitution prices
       required to be the same?
     * How do I get a copy of the Coupa digital certificate?
     * How do users log into the punchout site?
     * How do webforms for a punchout get converted into a req?
     * Integration Contacts and What Customers Need to Know
     * Is there a timeline and process for the creation, transmission, and
       approval creation of account master data?
     * What characters do I need to escape in XML documents?
     * What happens if the pack size is different on a substitution?
     * What is the minimum requirement for a supplier to do a punchout in Coupa?
     * What is the minimum requirement for a supplier to receive orders via cXML
       from Coupa?
     * What is the minimum requirement for a supplier to send invoices to Coupa
       via cXML?
 * For Suppliers
   * Core Supplier Onboarding
     * Announcements and General Info
       * CSP Features by Release
       * CSP Security Best Practices and FAQ
       * Internet Explorer End of Life FAQ for Suppliers
       * Supported Languages in the CSP
       * Terms of Use
     * Get Started with the CSP
       * Get Help
         * Getting Started FAQ
         * Navigate and Get Help
       * Profiles
         * Create and Update Your Customer Profiles
         * Create and Manage Your Public Profile
       * Programs for You
         * Access Add-ons
         * Coupa Verified Program
       * Registration and Login
         * Account, Login, Registration FAQ
         * Create Your Account
         * Log in to the CSP
         * Register for the CSP
       * Your Account
         * Create Custom Views
         * Manage Two-Factor Authentication
         * Manage Your Account
         * View and Manage Notifications
         * View Customer Announcements
     * Integration Contacts
   * Coupa Supplier Portal
     * Set Up the CSP
       * Account Merges and Customer Connections
         * Manage Merge Requests
         * View and Manage Connection Requests
       * Financial Setup
         * Add Fiscal Representatives
         * Set Early Payment Preferences
         * How do Early Pay Discounts (EPD) work?
         * Set Static Discounting Preferences
         * Set Up Legal Entities
         * Additional CaaS Information for Korean suppliers
         * Supplier Remit-to Account Validations
         * View and Manage Remit-to Information
       * SFTP and cXML
         * Automate Legal Invoice Retrieval
         * Create SFTP Accounts
         * Set Up Mutual TLS
         * View cXML Submission Errors
         * View SFTP File Upload Errors
       * Users
         * Manage Users
       * Purchase Orders
         * Coupa Supplier Portal
         * cXML Purchase Orders
         * Sample cXML Purchase Order with Annotations
         * Email-Based HTML
         * Confirm Supply Chain Collaboration Orders with CSV
         * Configure the PO Delivery Method
         * Edit a PO
         * Orders FAQ
         * View and Manage POs
         * View PO Lines
         * Supply Chain Collaboration for Suppliers
       * Service Time Sheets
         * Create or Edit a Service Time Sheet
         * View and Manage Service Time Sheets
         * View Service Time Sheet Lines
       * ASN
         * Create or Edit an ASN
         * View and Manage ASNs
       * Invoices
         * cXML Invoices
         * Create or Edit an Invoice
         * Invoices FAQ
         * View and Manage Invoices
         * View Invoice Lines
       * Catalogs
         * Hosted Catalogs
         * Punchout Catalogs
         * Catalogs FAQ
         * Configure Punchouts
         * Create or Edit a Catalog
         * Create or Edit Catalog Items
         * View and Manage Catalogs
       * Payments
         * Use Virtual Cards
         * View and Download Digital Checks
         * View and Manage Early Payments
         * View and Manage Payments
       * Business Performance
         * View Business Performance Data
       * Sourcing
         * Access a Sourcing Event
         * Participate in a Sourcing Event
         * Sourcing FAQ
         * View Public Sourcing Events
       * Diversity Reports
         * Complete Tier 2 Diversity Reports
     * Contract Collaboration
       * Access Your Contract
       * Download a Contract
       * Edit and Sign a Contract
       * Invite Colleagues and Collaborators to Review a Contract
       * Review Contract Versions and History
       * Send and Review Messages
       * Upload and Manage Attachments
       * Contract Collaboration FAQ
     * CSP Videos
       * CSP Videos
   * Coupa Contingent Workforce
     * Administration
       * Create Supplier User
       * Resend Activation Email
       * Edit User Type
       * Edit User Status
       * Edit User Rights
       * Reset User Password
       * Edit User Email Address
       * My Profile
     * Candidate Disposition
       * Schedule Interview
       * Accept Offer to Hire
     * Candidate Submittal
       * Supplier Candidate Submission Overview
       * Submitting Single Candidate to Requisition
       * Add Single Candidate to Resume Bank from Requisition
       * Submit Multiple Candidates to Requisition
       * Adding Candidates to Resume Bank
       * Select Requirement from Resume Bank
     * Contingent Worker Management
       * Search CW
     * Coupa CW Overview
       * Workflow & General Information
     * Dashboard
       * Create New Dashboard
     * Expenses
       * Contingent Worker Expense Creation
       * Correcting a Rejected Expense
       * Adjusting an Approved Expense
     * Onboarding
       * Supplier Candidate Onboarding
     * Reports
       * Generating A Report
       * Exporting A Report
       * Saving A Report
       * Scheduling A Report
     * SOW Project
       * Creating a New or Existing Worker on a Project (MSP - Client -
         Supplier)
       * Supplier Payment Request
       * Uploading Multiple Workers to a Project
     * Supplier Relationship Management
       * Supplier Insurance
       * Supplier Offsite Locations
       * Supplier Organization Information
       * Supplier Organization Profile
     * Timesheet
       * Contingent Worker Timesheet Creation
       * MSP or Supplier Timesheet Entry
       * Correcting a Rejected Timesheet
     * Work Order
       * Accept Work Order
   * Integration Resources
     * Work with Compliant Invoicing
       * Adding Extrinsics to Your Invoice
       * Add an Encoded Attachment to a cXML Invoice
       * Add Tax Exemption Details to an Invoice
       * Agreeing to Terms of Use
       * Avoiding Bill-To Address Errors
       * Compliance as a Service
       * Global Compliant cXML Invoicing - UK
       * Providing Amounts in Local Currency
       * Selecting Your Remit-To Address
       * South Africa Compliance Sample cXML
       * Using Compliance in Coupa
         * Setting Up Your Remit-To Address
     * cXML Examples
       * Standard Invoice Examples
         * Sample cXML Credit Memo
         * Sample cXML Credit Memo Backed by a PO
         * Sample cXML for submitting a correction invoice with a link to a
           disputed invoice
         * Sample cXML Invoices with Taxes (PO-backed)
         * Sample cXML Invoice Backed by Contract
         * Sample cXML Invoice Backed by Multiple POs
         * Sample cXML Invoice with Billing Account Distributions
         * Sample cXML Invoice with Both Backed and Unbacked Lines
         * Sample cXML Invoice with Custom Fields (Extrinsic)
         * Sample cXML Invoice with MatchReference Key for 3-Way-Direct Invoice
           Line to Receipt Matching
         * Sample cXML Invoice with Payment Terms
         * Sample cXML Service Type Invoice
         * Sample cXML Unbacked Invoice
         * Sample for Resolving Disputes via Credit Notes
       * Compliant Invoice Examples
         * Australia
         * Austria
         * Belgium
         * Canada
         * Czech Republic
         * Denmark
         * Finland
         * France
         * Germany
         * Ireland
         * Italy
         * Japan
         * Malaysia
         * Norway
         * Poland
         * Netherlands
         * Singapore
         * Slovakia
         * South Africa
         * Spain
         * Sweden
         * Switzerland
         * United Kingdom
         * United States of America
       * cXML ASNs
         * Post cXML ASN to Coupa
       * cXML Error Handling
         * Blank error message
         * Characteristic(s) of the request is unsupported
         * Could not parse cXML document
         * cXML invoicing not allowed for supplier
         * cXML Version of document is not supported
         * Handling Common Special Characters in cXML
         * Invalid attributes in document
         * Invalid attributes in document. Bill To Address on backed doc and
           Bill To Address parsed from cXML does not match
         * Invalid attributes in document. Extra shipping/handling/misc charges
           are not permitted
         * Invalid attributes in document. Validation failed: Invoice lines
           order line must be the same type as invoice line...
         * Invalid attributes in document. Validation failed: Payment Term Must
           be present on invoice Invoice header: Payment Term Must be present on
           invoice
         * Invalid attributes in document. Invoice line XX: Account NA does not
           exist or is not active
         * Invalid credentials
         * Invalid credentials. Bad credentials
         * Invalid order/document reference
         * Invalid order/document reference. Order header XX does not belong to
           supplier XX
         * Invalid order/document reference. Could not find order header XX,
           order line num XX
         * Invoice already used
         * Invoice Lines is invalid Invoice header
         * Request did not validate successfully with DTD
         * Request did not validate successfully with DTD. Error: Element
           InvoiceDetailOrder content does not follow the DTD
         * Request Entity Too Large
         * Server could not build invoice
         * Server not configured to parse request
         * Successful TEST error
         * PO Line must be the same type as invoice line
         * TLS/SSL Errors during PO Transmission
         * Unexpected server error
       * Invoice cXML Transmission Error Codes
       * Purchase Orders and Punchouts
         * cXML Webform Data
         * Error: Incorrect Header Check
         * Error connecting to the supplier
         * PO failed: 5xx or 4xx error response
         * PO failed: Connection to supplier failed: 400 Bad Request
         * PO failed: Connection to supplier timed out
         * PO failed: No status element in setup response:
         * PO failed: No status element in setup response: ok
         * PO failed: Setup request failed: 4xx Login name is not available
         * PO failed: the connection request failed. undefined method
           send_via_cxml for XX (connection timeout)
         * Send Purchase Orders Using cXML
         * Punchout failed: Coupa Login
         * Punchout failed: getaddrinfo: Name or service not known
         * Punchout failed: No status element in setup response (incorrect file
           format)
         * Punchout failed: No status element in setup response (incorrect URL)
         * Punchout failed: Punchout failed to return a cart
         * Punchout failed: Setup request failed: 4xx Login name is not
           available
         * Punchout Ordering
         * Sample cXML Purchase Order with Annotations
         * sslv3 handshake failure
         * Connection Failed for Undefined Method send_via_cxml
       * Sample Punchout Order Message
       * Sample Punchout Setup Request
     * Open Buy API Reference
 * Able to Enable: Supplier Enablement
   * Ask an Expert: Supplier Enablement Webinar - Recordings

Contact Us


© 2023 Coupa Software Inc. All Rights Reserved. | Privacy Policy | Cookie Policy
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| VALUE-AS-A-SERVICE
 * Get Started
   New to Coupa? Start here!
    * Welcome to Coupa
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    * Your Coupa Journey
   
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 * Learning
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   Releases and Downloads
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 * Community
   Stay informed and get involved!
    * News
    * Coupa Online Community
    * Coupa Advantage Program
   
   Attend an event!
    * Coupa User Groups
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 * Support
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 * Trust
    * Legal
    * Coupa Accessibility Statement
    * Global Privacy Program
    * System Uptime and Metrics
   
    * Security
    * Compliance
    * Security and Compliance Downloads


New to Coupa? Start here!
 * Welcome to Coupa
 * Portals and Resources
 * Your Coupa Journey

Implementation Resources
 * Implementation Overview
 * Implementation Insights
 * Implementation Best Practices
 * Supplier Resources

Get Trained!
 * Start Learning Here
 * Free Courses
 * Upcoming Training Events

Get Certified!
 * Program Overview
 * Explore Certifications
 * Track Your Certifications

 * Procure
 * Invoice
 * Travel & Expense
 * Pay

 * Supply Chain
 * Strategic Sourcing
 * Contract Management
 * Supplier Management

 * Spend Analysis
 * Contingent Workforce & Services Procurement
 * Platform
 * Community

Releases and Downloads
 * Release Notes
 * About Coupa Releases
 * Product Compliance Downloads

Stay informed and get involved!
 * News
 * Coupa Online Community
 * Coupa Advantage Program

Attend an event!
 * Coupa User Groups
 * Success Compass Webinars
 * One Vision Webinars
 * All Coupa Events

 * Contact Us

 * Legal
 * Coupa Accessibility Statement
 * Global Privacy Program
 * System Uptime and Metrics

 * Security
 * Compliance
 * Security and Compliance Downloads



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