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helpdesk.severngroup.com Open in urlscan Pro
18.156.180.92  Public Scan

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URL: https://helpdesk.severngroup.com/
Submission: On July 12 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 10 IPs in 3 countries across 7 domains to perform 34 HTTP transactions. The main IP is 18.156.180.92, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is helpdesk.severngroup.com.
TLS certificate: Issued by R11 on July 12th 2024. Valid for: 3 months.
This is the only time helpdesk.severngroup.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 13 18.156.180.92 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
5 99.86.4.61 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 143.204.215.37 16509 (AMAZON-02)
1 13.32.27.5 16509 (AMAZON-02)
2 2a04:4e42:400... 54113 (FASTLY)
6 34.237.48.115 14618 (AMAZON-AES)
3 18.239.94.4 16509 (AMAZON-02)
2 162.159.140.147 13335 (CLOUDFLAR...)
34 10
13    18.156.180.92 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-156-180-92.eu-central-1.compute.amazonaws.com
helpdesk.severngroup.com
3    2a00:1450:4001:813::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.recaptcha.net
5    99.86.4.61 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-86-4-61.fra6.r.cloudfront.net
dash.freshworks.com
1    2a00:1450:4001:830::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.gstatic.com
1    143.204.215.37 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-215-37.fra53.r.cloudfront.net
fe-perf-assets.freshworks.com
1    13.32.27.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-5.fra56.r.cloudfront.net
cdn.heapanalytics.com
2    2a04:4e42:400::729 (United States)

ASN54113 (FASTLY, US)
browser.sentry-cdn.com
6    34.237.48.115 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-237-48-115.compute-1.amazonaws.com
heapanalytics.com
3    18.239.94.4 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-239-94-4.ams1.r.cloudfront.net
avatar1.freshworks.com
2    162.159.140.147 (None, )

ASN13335 (CLOUDFLARENET, US)
rum.haystack.es
Apex Domain
Subdomains		 Transfer
13 severngroup.com
helpdesk.severngroup.com
17 KB
9 freshworks.com
dash.freshworks.com — Cisco Umbrella Rank: 55940
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 42172
avatar1.freshworks.com — Cisco Umbrella Rank: 25432
460 KB
7 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 2812
heapanalytics.com — Cisco Umbrella Rank: 2227
39 KB
3 recaptcha.net
www.recaptcha.net — Cisco Umbrella Rank: 1502
1 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 18719
2 sentry-cdn.com
browser.sentry-cdn.com — Cisco Umbrella Rank: 5779
17 KB
1 gstatic.com
www.gstatic.com
213 KB
34 7
Domain Requested by
13 helpdesk.severngroup.com 3 redirects dash.freshworks.com
browser.sentry-cdn.com
6 heapanalytics.com
5 dash.freshworks.com helpdesk.severngroup.com
dash.freshworks.com
3 avatar1.freshworks.com
3 www.recaptcha.net helpdesk.severngroup.com
www.gstatic.com
2 rum.haystack.es browser.sentry-cdn.com
2 browser.sentry-cdn.com dash.freshworks.com
1 cdn.heapanalytics.com helpdesk.severngroup.com
1 fe-perf-assets.freshworks.com helpdesk.severngroup.com
1 www.gstatic.com www.recaptcha.net
34 10

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
helpdesk.severngroup.com
R11		 2024-07-12 -
2024-10-10		 3 months crt.sh
misc.google.com
WR2		 2024-06-24 -
2024-09-16		 3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M02		 2023-11-21 -
2024-12-19		 a year crt.sh
*.gstatic.com
WR2		 2024-06-24 -
2024-09-16		 3 months crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M02		 2024-05-29 -
2025-06-26		 a year crt.sh
*.sentry-cdn.com
GlobalSign Atlas R3 DV TLS CA 2024 Q2		 2024-06-04 -
2025-07-06		 a year crt.sh
heapanalytics.com
Amazon RSA 2048 M02		 2023-11-09 -
2024-12-08		 a year crt.sh
haystack.es
WE1		 2024-06-05 -
2024-09-03		 3 months crt.sh

This page contains 3 frames:

Primary Page: https://helpdesk.severngroup.com/
Frame ID: 1E149B05D494EBA27E5BE70911463351
Requests: 31 HTTP requests in this frame

Frame: https://www.recaptcha.net/recaptcha/api2/anchor?ar=1&k=6LfoobwUAAAAAGWFjvijr2R9_1_yn-BuSHjfMM2F&co=aHR0cHM6Ly9oZWxwZGVzay5zZXZlcm5ncm91cC5jb206NDQz&hl=de&v=rKbTvxTxwcw5VqzrtN-ICwWt&size=invisible&cb=ql5eww8ndlu6
Frame ID: 926690295F97008376BFB310718BE929
Requests: 1 HTTP requests in this frame

Frame: https://www.recaptcha.net/recaptcha/api2/bframe?hl=de&v=rKbTvxTxwcw5VqzrtN-ICwWt&k=6LfoobwUAAAAAGWFjvijr2R9_1_yn-BuSHjfMM2F
Frame ID: CFDF2FACB0E0AF8FF0F8F79B065490F9
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Freshworks - Login

Detected technologies

Overall confidence: 100%
Detected patterns
  • <script[^>]*src="[^"]*browser\.sentry\-cdn\.com/([0-9.]+)/bundle(?:\.tracing)?(?:\.min)?\.js
  • browser\.sentry\-cdn\.com/([0-9.]+)/bundle(?:\.tracing)?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • <[^>]+data-react
Overall confidence: 100%
Detected patterns
  • heap-\d+\.js
Overall confidence: 100%
Detected patterns
  • <div[^>]+class="g-recaptcha"
  • /recaptcha/api\.js

Page Statistics

34
Requests

91 %
HTTPS

30 %
IPv6

7
Domains

10
Subdomains

10
IPs

3
Countries

745 kB
Transfer

2089 kB
Size

4
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 17
  • https://helpdesk.severngroup.com/api/v2/organisation/-/image?variant=ORIGINAL&entity_type=ORG_FAVICON HTTP 302
  • https://avatar1.freshworks.com/org/eu/557874693687304223/ORIGINAL.png
Request Chain 23
  • https://helpdesk.severngroup.com/api/v2/organisation/-/image?variant=ORIGINAL&entity_type=ORG_FAVICON HTTP 302
  • https://avatar1.freshworks.com/org/eu/557874693687304223/ORIGINAL.png
Request Chain 27
  • https://helpdesk.severngroup.com/api/v2/organisation/-/image?variant=ORIGINAL&entity_type=ORG_LOGO HTTP 302
  • https://avatar1.freshworks.com/org/eu/557874748591088653/ORIGINAL.png

34 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
helpdesk.severngroup.com/ 		7 KB
4 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpdesk.severngroup.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.156.180.92 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-156-180-92.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
f1c6c47d80d5c7b26208c08d7fdcd1789eddc439c72c8ed5eae6e03cccf07591
Security Headers
Name Value
Content-Security-Policy script-src https: 'unsafe-eval' 'unsafe-inline'; worker-src blob: https: 'unsafe-eval' 'unsafe-inline'
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

accept-ranges
bytes
content-encoding
gzip
content-security-policy
script-src https: 'unsafe-eval' 'unsafe-inline'; worker-src blob: https: 'unsafe-eval' 'unsafe-inline'
content-type
text/html
date
Fri, 12 Jul 2024 16:56:15 GMT
last-modified
Tue, 02 Jul 2024 04:52:14 GMT
nel
{ "report_to": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true}
permissions-policy
magnetometer=()
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshworks360"}]}
server
fwe
strict-transport-security
max-age=31536000; includeSubDomains
vary
Accept-Encoding
x-content-type-options
nosniff
x-envoy-upstream-service-time
6
x-frame-options
SAMEORIGIN
x-request-id
f4d5f90c-f8a0-49c0-b8f8-65f03cd635a0
x-trace-id
00-50fe36705e875714bbb02e3830804c0f-98f85259187fb1ed-00
api.js
www.recaptcha.net/recaptcha/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.recaptcha.net/recaptcha/api.js
Requested by
Host: helpdesk.severngroup.com
URL: https://helpdesk.severngroup.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
6ec2be287086474ab829b5ad88af3abe53dba2b790c5bbe5abbd42afdb4a02ed
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.severngroup.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 12 Jul 2024 16:56:15 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self'
server
GSE
x-frame-options
SAMEORIGIN
content-type
text/javascript; charset=utf-8
cache-control
private, max-age=300
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
1; mode=block
expires
Fri, 12 Jul 2024 16:56:15 GMT
main.7413c144.js
dash.freshworks.com/eu/static/js/ 		1 MB
359 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://dash.freshworks.com/eu/static/js/main.7413c144.js
Requested by
Host: helpdesk.severngroup.com
URL: https://helpdesk.severngroup.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.4.61 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-4-61.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
1e889abf6034e231d01274a5c6a7867797fc08555882f36afd6c9483781c6362
Security Headers
Name Value
Strict-Transport-Security max-age= 31536000; includeSubdomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.severngroup.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age= 31536000; includeSubdomains
content-encoding
gzip
x-content-type-options
nosniff
date
Tue, 09 Jul 2024 07:37:04 GMT
via
1.1 507b5edb20d0e1a0b73c8687f53defa8.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA6-C1
age
292752
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-xss-protection
1; mode=block
last-modified
Tue, 02 Jul 2024 04:52:33 GMT
server
AmazonS3
etag
W/"0b4a6a91d96a6059d0e5b78869e4052f"
x-frame-options
DENY
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=31536000
x-amz-cf-id
OBPSJuglmblD9RpQ6oZi7OJaWKIntVaJprR4H9YQv9e0NidxP2-q7g==
main.2342a4dd.css
dash.freshworks.com/eu/static/css/ 		5 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://dash.freshworks.com/eu/static/css/main.2342a4dd.css
Requested by
Host: helpdesk.severngroup.com
URL: https://helpdesk.severngroup.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.4.61 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-4-61.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
861e4a131e892de342b354fce749e4e770c83c246ef74047721b5854394cf7e8
Security Headers
Name Value
Strict-Transport-Security max-age= 31536000; includeSubdomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.severngroup.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age= 31536000; includeSubdomains
content-encoding
gzip
x-content-type-options
nosniff
date
Tue, 09 Jul 2024 04:53:01 GMT
via
1.1 507b5edb20d0e1a0b73c8687f53defa8.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA6-C1
age
302606
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-xss-protection
1; mode=block
last-modified
Tue, 02 Jul 2024 04:52:32 GMT
server
AmazonS3
etag
W/"e973b79a9978a02dfa2a5e6d4e35a0b6"
x-frame-options
DENY
vary
Accept-Encoding
content-type
text/css
cache-control
max-age=31536000
x-amz-cf-id
MPJubcnJQUF4kGu76dpc-hEoN_tLS3sYONN7piTYt3mqgVHuMeYd_g==
recaptcha__de.js
www.gstatic.com/recaptcha/releases/rKbTvxTxwcw5VqzrtN-ICwWt/ 		536 KB
213 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.gstatic.com/recaptcha/releases/rKbTvxTxwcw5VqzrtN-ICwWt/recaptcha__de.js
Requested by
Host: www.recaptcha.net
URL: https://www.recaptcha.net/recaptcha/api.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
0481cf978633d761686dd05ed060c86593d34768aa66d43d61c4f968cbe6b63d
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://helpdesk.severngroup.com/
Origin
https://helpdesk.severngroup.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 12 Jul 2024 15:06:56 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
6559
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
217833
x-xss-protection
0
last-modified
Sun, 23 Jun 2024 08:01:07 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Sat, 12 Jul 2025 15:06:56 GMT
analytics-2.0.0-beta.15.js
fe-perf-assets.freshworks.com/v2/ 		72 KB
72 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.15.js
Requested by
Host: helpdesk.severngroup.com
URL: https://helpdesk.severngroup.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.37 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-37.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a3de3c6544c6040346f4236d4c6585755d080ef1d1eb4b3b6f70df73aad501ab

Request headers

Referer
https://helpdesk.severngroup.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 16 Jan 2024 01:37:47 GMT
via
1.1 16dc09493f48bbc1fd2cdd6e175a94f6.cloudfront.net (CloudFront)
last-modified
Mon, 20 Feb 2023 11:58:59 GMT
server
AmazonS3
x-amz-cf-pop
FRA53-C1
age
15434309
etag
"b0eb9fcc6a08ffb17f6dcefa11ed8c25"
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=31536000,public
accept-ranges
bytes
content-length
73491
x-amz-cf-id
yc0Fy0J57oGR9ZLkvXFiJ-gipWMkrhR2RSaDQkBl_20LUL2CXh7ZBg==
appInitPayload
helpdesk.severngroup.com/api/v2/organisations/-/ 		302 B
1 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://helpdesk.severngroup.com/api/v2/organisations/-/appInitPayload
Requested by
Host: dash.freshworks.com
URL: https://dash.freshworks.com/eu/static/js/main.7413c144.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.156.180.92 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-156-180-92.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
1c282c6df5bb22e99b146f2879e729f60c36a634b18819de75619192078c07a8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Accept
application/json, text/plain, */*
Referer
https://helpdesk.severngroup.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 12 Jul 2024 16:56:15 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-xsrf-token
b1c74137-b8c4-4bc0-b273-075e4f1f8737.zbz6lnG89+qxSv04HxZaYknW1ZOHI0cpvy3ZJMeJcWU=
content-encoding
gzip
nel
{ "report_to": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
31
grpc-metadata-content-type
application/grpc
x-request-id
c55583a6-f4de-4b43-b14b-fe09bd226ee6
grpc-metadata-grpc-accept-encoding
gzip
x-trace-id
00-af15b0eb8b6e5410bf3eb33bf3089e48-59d5f19d559477e4-00
server
fwe
traceparent
00-af15b0eb8b6e5410bf3eb33bf3089e48-7c1760e3820399ba-01
vary
Accept-Encoding
report-to
{ "group": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshworks360"}]}
content-type
application/json
heap-870388005.js
cdn.heapanalytics.com/js/ 		117 KB
37 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdn.heapanalytics.com/js/heap-870388005.js
Requested by
Host: helpdesk.severngroup.com
URL: https://helpdesk.severngroup.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.27.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-27-5.fra56.r.cloudfront.net
Software
nginx / Express
Resource Hash
1ae9d24a48c21bc0dfcf136871c17c193fcf7f0bdb2e40e3924bf1eec36f3166
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://helpdesk.severngroup.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 12 Jul 2024 16:54:59 GMT
content-encoding
br
via
1.1 a7631312afe99e40229aa0da70662112.cloudfront.net (CloudFront)
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
x-amz-cf-pop
FRA56-C2
age
76
x-powered-by
Express
etag
W/"1d29c-6XVyUjRsS7/MzoajVwJmE1muemM"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
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content-encoding
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heapanalytics.com/ 		37 B
260 B 		Image
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Full URL
https://heapanalytics.com/h?a=870388005&u=1152819018866543&v=2972905046597564&s=1071249256497988&b=web&tv=4.0&sp=d&sp=helpdesk.severngroup.com&sp=h&sp=%2F&sp=ts&sp=1720803376044&pp=d&pp=helpdesk.severngroup.com&pp=h&pp=%2F&pp=ts&pp=1720803376044&pp=t&pp=Freshworks&d0=helpdesk.severngroup.com&h0=%2F&ts0=1720803376076&t0=API%3A%20GET_ALL_CLOUD_TYPES_SUCCESS&id0=4918471643084179&k0=statusCode&k0=200&z0=0&st=1720803376078
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nginx /
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Request headers

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pragma
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strict-transport-security
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private, no-cache, no-cache=Set-Cookie, proxy-revalidate
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heapanalytics.com/ 		37 B
260 B 		Image
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Full URL
https://heapanalytics.com/h?a=870388005&u=1152819018866543&v=2972905046597564&s=1071249256497988&b=web&tv=4.0&sp=d&sp=helpdesk.severngroup.com&sp=h&sp=%2F&sp=ts&sp=1720803376044&pp=d&pp=helpdesk.severngroup.com&pp=h&pp=%2F&pp=ts&pp=1720803376044&pp=t&pp=Freshworks&d0=helpdesk.severngroup.com&h0=%2F&ts0=1720803376080&t0=API%3A%20GET_ALL_PRODUCTS_SUCCESS&id0=6225692926476718&k0=statusCode&k0=200&z0=0&st=1720803376080
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nginx /
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Response headers

pragma
no-cache
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Fri, 12 Jul 2024 16:56:16 GMT
strict-transport-security
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nginx
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private, no-cache, no-cache=Set-Cookie, proxy-revalidate
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h
heapanalytics.com/ 		37 B
260 B 		Image
General
Check archive.org
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Full URL
https://heapanalytics.com/h?a=870388005&u=1152819018866543&v=2972905046597564&s=1071249256497988&b=web&tv=4.0&sp=d&sp=helpdesk.severngroup.com&sp=h&sp=%2F&sp=ts&sp=1720803376044&pp=d&pp=helpdesk.severngroup.com&pp=h&pp=%2F&pp=ts&pp=1720803376044&pp=t&pp=Freshworks&d0=helpdesk.severngroup.com&h0=%2F&ts0=1720803376085&t0=API%3A%20GET_ALLOWED_LOGIN_METHODS_SUCCESS&id0=915739763359318&k0=statusCode&k0=200&z0=0&st=1720803376085
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H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.237.48.115 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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ec2-34-237-48-115.compute-1.amazonaws.com
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nginx /
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Name Value
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Request headers

Referer
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pragma
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General
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https://dash.freshworks.com/eu/static/js/4411.5f2a322a.chunk.js
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AmazonS3 /
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Response headers

strict-transport-security
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heapanalytics.com/ 		37 B
260 B 		Image
General
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Full URL
https://heapanalytics.com/h?a=870388005&u=1152819018866543&v=6687012948245663&s=1071249256497988&b=web&tv=4.0&d=helpdesk.severngroup.com&h=%2Flogin&q=%3Fredirect_uri%3Dhttps%253A%252F%252Fhelpdesk.severngroup.com%252F&ts=1720803376101&t=Freshworks&pr=%2F&sch=1200&scw=1600&z=2&sp=d&sp=helpdesk.severngroup.com&sp=h&sp=%2F&sp=ts&sp=1720803376044&st=1720803376102
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H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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nginx /
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Response headers

pragma
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strict-transport-security
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6 KB
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General
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Full URL
https://avatar1.freshworks.com/org/eu/557874693687304223/ORIGINAL.png
Protocol
H2
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18.239.94.4 , United States, ASN16509 (AMAZON-02, US),
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AmazonS3 /
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General
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Full URL
https://helpdesk.severngroup.com/api/v2/authentications?redirect_uri=https:%2F%2Fhelpdesk.severngroup.com%2F
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strict-transport-security
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heapanalytics.com/ 		37 B
260 B 		Image
General
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Full URL
https://heapanalytics.com/h?a=870388005&u=1152819018866543&v=6687012948245663&s=1071249256497988&b=web&tv=4.0&sp=d&sp=helpdesk.severngroup.com&sp=h&sp=%2F&sp=ts&sp=1720803376044&pp=d&pp=helpdesk.severngroup.com&pp=h&pp=%2Flogin&pp=q&pp=%3Fredirect_uri%3Dhttps%253A%252F%252Fhelpdesk.severngroup.com%252F&pp=ts&pp=1720803376101&pp=t&pp=Freshworks&pp=pr&pp=%2F&d0=helpdesk.severngroup.com&h0=%2F&q0=%3Fredirect_uri%3Dhttps%253A%252F%252Fhelpdesk.severngroup.com%252F&ts0=1720803376154&t0=API%3A%20GET_ALLOWED_LOGIN_METHODS_SUCCESS&pr0=%2F&id0=3529129722963416&k0=statusCode&k0=200&z0=0&st=1720803376158
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H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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34.237.48.115 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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nginx /
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Name Value
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Request headers

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Response headers

pragma
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Fri, 12 Jul 2024 16:56:16 GMT
strict-transport-security
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nginx
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General
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Full URL
https://www.recaptcha.net/recaptcha/api2/anchor?ar=1&k=6LfoobwUAAAAAGWFjvijr2R9_1_yn-BuSHjfMM2F&co=aHR0cHM6Ly9oZWxwZGVzay5zZXZlcm5ncm91cC5jb206NDQz&hl=de&v=rKbTvxTxwcw5VqzrtN-ICwWt&size=invisible&cb=ql5eww8ndlu6
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H2
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GSE /
Resource Hash
Security Headers
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Request headers

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1
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Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
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content-encoding
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x-content-type-options
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6 KB
6 KB 		Image
General
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Full URL
https://avatar1.freshworks.com/org/eu/557874748591088653/ORIGINAL.png
Protocol
H2
Server
18.239.94.4 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
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Request headers

Referer
https://helpdesk.severngroup.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 12 Jul 2024 16:56:17 GMT
content-encoding
via
1.1 602c4232f2a46df23c54a6eec1d7e048.cloudfront.net (CloudFront)
x-amz-version-id
_R0WHaheKoLno90scIvUvwUnjFEUAL._
last-modified
Mon, 20 Mar 2023 10:35:05 GMT
server
AmazonS3
x-amz-cf-pop
AMS1-P3
etag
"a886507be95c2f5d9356a15a370a5ec9"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/jpeg
accept-ranges
bytes
content-length
5685
x-amz-cf-id
XCJJar10g-NFEQ8J6EinHJzbcHwFoyST60sqyPgjaWcWcaBQdGF5oA==

Redirect headers

x-trace-id
00-a1f05550b813022c9009cbd8bdd1c423-a56e806e2810ee2c-00
date
Fri, 12 Jul 2024 16:56:16 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-xsrf-token
9d7b9856-1e60-49ea-a324-e8f9f5314eec.mnR1zXxR3F1XbcqnmIJoTgujsk2Zw6xAtTgeVjo85YM=
nel
{ "report_to": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true}
server
fwe
traceparent
00-a1f05550b813022c9009cbd8bdd1c423-0a793604f23a2391-01
report-to
{ "group": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshworks360"}]}
content-type
application/json
location
https://avatar1.freshworks.com/org/eu/557874748591088653/ORIGINAL.png
x-envoy-upstream-service-time
21
content-length
0
x-request-id
6ee5061f-15eb-47ea-bcd5-bfe52b32e026
google_logo.svg
dash.freshworks.com/eu/assets/images/ 		688 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://dash.freshworks.com/eu/assets/images/google_logo.svg
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.4.61 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-4-61.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0cf576a5dab9315daac7ffe29d29ed585e0ff9850e59408d0f25f38dc1da037b
Security Headers
Name Value
Strict-Transport-Security max-age= 31536000; includeSubdomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.severngroup.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age= 31536000; includeSubdomains
date
Tue, 09 Jul 2024 04:53:06 GMT
x-content-type-options
nosniff
via
1.1 507b5edb20d0e1a0b73c8687f53defa8.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA6-C1
age
302591
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
688
x-xss-protection
1; mode=block
last-modified
Tue, 02 Jul 2024 04:52:30 GMT
server
AmazonS3
etag
"686f8efa6e3e28e96d1c08399e8d353d"
x-frame-options
DENY
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
max-age=31536000
accept-ranges
bytes
x-amz-cf-id
r3CEoEc3HWZhv2KVUs3kMvgwGOz0kNvqqa1QLFMb45c1WAes2QdlJA==
chevron-up.svg
dash.freshworks.com/eu/assets/images/ 		1 KB
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://dash.freshworks.com/eu/assets/images/chevron-up.svg
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.4.61 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-4-61.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
e98489a94ec8bcb6bd5cc406b6eb220b38f8af8c06ee72d2bafc93d8a13d5e46
Security Headers
Name Value
Strict-Transport-Security max-age= 31536000; includeSubdomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.severngroup.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age= 31536000; includeSubdomains
content-encoding
gzip
x-content-type-options
nosniff
date
Tue, 09 Jul 2024 04:53:05 GMT
via
1.1 507b5edb20d0e1a0b73c8687f53defa8.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA6-C1
age
302601
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-xss-protection
1; mode=block
last-modified
Tue, 02 Jul 2024 04:52:30 GMT
server
AmazonS3
etag
W/"56c4d1cdf62f15720afa2ebcdbe8b02d"
x-frame-options
DENY
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
max-age=31536000
x-amz-cf-id
V6mxYCVh0ZpJZEizv9oZNe1Oy3aD4Wc3GJSiu4NqmPW12TYdKCK8sA==
bframe
www.recaptcha.net/recaptcha/api2/ Frame CFDF 		0
0 		Document
General
Check archive.org
Download Go to
Full URL
https://www.recaptcha.net/recaptcha/api2/bframe?hl=de&v=rKbTvxTxwcw5VqzrtN-ICwWt&k=6LfoobwUAAAAAGWFjvijr2R9_1_yn-BuSHjfMM2F
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/rKbTvxTxwcw5VqzrtN-ICwWt/recaptcha__de.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
Security Headers
Name Value
Content-Security-Policy script-src 'report-sample' 'nonce--7UnCmAI2i0z59EqglFtrg' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.severngroup.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-security-policy
script-src 'report-sample' 'nonce--7UnCmAI2i0z59EqglFtrg' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-type
text/html; charset=utf-8
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
Fri, 12 Jul 2024 16:56:16 GMT
expires
Mon, 01 Jan 1990 00:00:00 GMT
pragma
no-cache
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
server
GSE
x-content-type-options
nosniff
x-xss-protection
1; mode=block
analytics
rum.haystack.es/freshid/ 		0
0 		Fetch
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshid/analytics
Requested by
Host: browser.sentry-cdn.com
URL: https://browser.sentry-cdn.com/5.4.3/bundle.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
162.159.140.147 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://helpdesk.severngroup.com/
x-auth-token
121db32190fbe328d284ee40d2521506
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-type
application/json

Response headers

x-trace-id
00-cc1ec9cad4d4165e79aa4388e362683a-fb977041ebd64c37-00
date
Fri, 12 Jul 2024 16:56:17 GMT
strict-transport-security
max-age=0
cf-cache-status
DYNAMIC
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
server
cloudflare
vary
Origin
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
x-fw-ratelimiting-managed
false
access-control-allow-origin
https://helpdesk.severngroup.com
access-control-allow-credentials
true
x-envoy-upstream-service-time
1
cf-ray
8a2290d428739ba4-FRA
alt-svc
h3=":443"; ma=86400
x-request-id
1b064459-6d3c-4d78-b988-255ff8b6e363
analytics
rum.haystack.es/freshid/ Frame 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshid/analytics
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
162.159.140.147 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-auth-token
Access-Control-Request-Method
POST
Origin
https://helpdesk.severngroup.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
access-control-allow-methods
OPTIONS,POST
access-control-allow-origin
https://helpdesk.severngroup.com
access-control-max-age
1800
alt-svc
h3=":443"; ma=86400
cf-cache-status
DYNAMIC
cf-ray
8a2290d33f289ba4-FRA
content-length
0
date
Fri, 12 Jul 2024 16:56:17 GMT
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
server
cloudflare
strict-transport-security
max-age=0
x-envoy-upstream-service-time
1
x-fw-ratelimiting-managed
false
x-request-id
95302770-14d5-4673-947d-2331d8e48fb3
x-trace-id
00-b6c87b41814c3005d58e4867f2946e5a-e21646542ef115aa-00

Verdicts & Comments Add Verdict or Comment

28 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| webpackChunkfreshid_ui_v2 object| __SECRET_EMOTION__ object| scCGSHMRCache object| FW_RUM_REACT_ADAPTER object| recaptcha function| onHeapLoad function| onSentryLoad object| pathsToRedact string| REDACT_STR object| regExp object| PROPS_TO_REDACT function| getStringFromMatches function| redactedValueIfRequired object| heap function| initSentry object| Sentry object| __SENTRY__ object| closure_lm_660416

4 Cookies

Domain/Path Name / Value
www.recaptcha.net/recaptcha Name: _GRECAPTCHA
Value: 09APNMo_iJXLGSmkb1tihNgo_SFlQOE19Fl8sWYYMP7SJYwsBdS1dHUpQmYnDa43Dm5VA_x6S1cZUly3dJs2Fe7TY
.severngroup.com/ Name: _hp2_id.870388005
Value: %7B%22userId%22%3A%221152819018866543%22%2C%22pageviewId%22%3A%226687012948245663%22%2C%22sessionId%22%3A%221071249256497988%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
helpdesk.severngroup.com/ Name: XSRF-TOKEN
Value: 9d7b9856-1e60-49ea-a324-e8f9f5314eec.mnR1zXxR3F1XbcqnmIJoTgujsk2Zw6xAtTgeVjo85YM=
.severngroup.com/ Name: _hp2_ses_props.870388005
Value: %7B%22ts%22%3A1720803376044%2C%22d%22%3A%22helpdesk.severngroup.com%22%2C%22h%22%3A%22%2F%22%7D

4 Console Messages

Source Level URL
Text
network error URL: https://helpdesk.severngroup.com/api/v2/accounts
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://helpdesk.severngroup.com/api/v2/organisations/-/summary
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://helpdesk.severngroup.com/api/v2/users/current?include=products
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://helpdesk.severngroup.com/api/v2/bundles?include=bundle_types
Message:
Failed to load resource: the server responded with a status of 401 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy script-src https: 'unsafe-eval' 'unsafe-inline'; worker-src blob: https: 'unsafe-eval' 'unsafe-inline'
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

avatar1.freshworks.com
browser.sentry-cdn.com
cdn.heapanalytics.com
dash.freshworks.com
fe-perf-assets.freshworks.com
heapanalytics.com
helpdesk.severngroup.com
rum.haystack.es
www.gstatic.com
www.recaptcha.net
13.32.27.5
143.204.215.37
162.159.140.147
18.156.180.92
18.239.94.4
2a00:1450:4001:813::2003
2a00:1450:4001:830::2003
2a04:4e42:400::729
34.237.48.115
99.86.4.61
0481cf978633d761686dd05ed060c86593d34768aa66d43d61c4f968cbe6b63d
0b1bf0ba071662ebd49cde2146940aaf3e1ddd6eed66889a88e6c3cf14880cfd
0cf576a5dab9315daac7ffe29d29ed585e0ff9850e59408d0f25f38dc1da037b
1ae9d24a48c21bc0dfcf136871c17c193fcf7f0bdb2e40e3924bf1eec36f3166
1c282c6df5bb22e99b146f2879e729f60c36a634b18819de75619192078c07a8
1e889abf6034e231d01274a5c6a7867797fc08555882f36afd6c9483781c6362
6092cacca21923318a3bc726de52e40e88e9c00bd540264d1dad5d68fe4189bd
6ec2be287086474ab829b5ad88af3abe53dba2b790c5bbe5abbd42afdb4a02ed
8580b2aef95a1f8978fc5e431c4738d958d3f5ff9e27929d2eec676939e3a38f
861e4a131e892de342b354fce749e4e770c83c246ef74047721b5854394cf7e8
8cd8b5b0959c212f1e1881df8a16edbc5ec35dc84b92d9e6f27e23eec7b2b156
95077a0ed809e4e397e218bb457db8702a90e5548db7aecb7b0b8cdf3a558e47
a3de3c6544c6040346f4236d4c6585755d080ef1d1eb4b3b6f70df73aad501ab
ac170d85ccf71210bc02ede47fb6877ae80630a7d06e4337f38067206409a24c
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
d3137e182dc5a7292d111810d0c325aef00ce0f7cce3f50aeaf0e4fbb62bea10
e98489a94ec8bcb6bd5cc406b6eb220b38f8af8c06ee72d2bafc93d8a13d5e46
f1c6c47d80d5c7b26208c08d7fdcd1789eddc439c72c8ed5eae6e03cccf07591
f530ffce739504c173a2a2aa86b314a18961a02c50e4cae8c8a2eb08f5ccc997
f5397588c6576eb5502b0829350b3385595fb153fd7ff3bd52f7e7aa40b01bd9