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MINTED’S PRIVACY POLICY
Last Updated: June 3, 2023
Prior Policy: In effect through June 17, 2023
This Privacy Policy (the “Policy”) explains how Minted, LLC ("Minted") handles
your personal information we collect when you use our services over the
Internet, including the Minted website located at www.minted.com and affiliated
domains controlled by Minted (the “Website” and/or “Services”), and otherwise
through our relationship with you.
Please review this Policy carefully. By using the Minted Website or any of the
products or Services we provide, you agree to the personal information practices
explained below, which may be updated from time to time. If you do not agree
with these practices, please do not use the Website or Services or otherwise
provide us with your personal information. Remember that your use of Minted’s
Website and Services is at all times subject to the Terms of Service, which
incorporate this Policy. Any terms we use in this Policy without defining them
have the definitions given to them in the Terms of Service. If you have a
disability, you may access this Privacy Policy in an alternative format by
contacting privacy@minted.com.
REGISTRATION
We do not require registration in order to browse our Website. You may choose to
give us your contact information during account creation or at other times. We
then may use that information to contact you about the products and Services on
our site. A Minted account is required to use certain interactive features such
as reviewing products, saving designs, and placing orders. We also offer the
ability to access Minted by logging in with or connecting via a third party
social network or email service, including but not limited to Facebook or
Facebook Connect (each, a “Third Party Platform”). If you access the Website via
a Third Party Platform we will access and store the information explicitly
allowed by the Third Party Platform under their terms of service or otherwise,
once you allow us to do so, through an interface provided by the Third Party
Platform. As we do not have control over the user interface provided by Third
Party Platforms, we do not take any responsibility for any changes or problems
with the interface or the exchange of information provided by any Third Party
Platforms.
By accessing Minted via a Third Party Platform, you grant Minted permission to
contact you at the email address associated with the Third Party Platform.
Members of Minted’s marketing lists will occasionally receive information on our
products, services, special sales, promotions and our newsletter. You may opt
out from receiving this information, and you may unsubscribe at any time, by
changing the settings in your account profile on the Website or by clicking the
“unsubscribe” link in an email from us.
INFORMATION COLLECTED
The information described below includes the following categories of data within
the meaning of the CCPA and CPRA (described under “California Privacy Rights”):
Identifiers; Other individual records; Demographics; Commercial information;
Internet activity; Sensory visual data; Geolocation data; and Inferences. We
collect these types of information from our registered members, as well as
people who use the Website without purchasing or registering for a membership,
although we generally collect a more limited set of information from those who
are not registered.
SOURCE OF INFORMATION: YOU
We collect personal information when you create an account with us and when you
use our Services, and, in some circumstances, when you visit one of our physical
store locations, if any.
Information you provide to us directly: We collect information you provide to
us. For example, we collect personal identifiers such as your name and email
address from you when you create a Minted account, so that you can log in to
access your account. When you place an order, we collect your phone number,
email address, billing and shipping address and credit card information (we
retain only the last 4 digits, as your full credit card information is processed
by a third party), so that we can fulfill your order and ship your product(s) or
product sample(s). We may also collect information you provide as part of
selecting your preferences, including within your account settings, the Minted
products you have purchased or offered for sale. We also collect the information
you provide for technical or customer service requests including via chat,
email, text and phone. If you participate in user testing, we collect recordings
of your user testing session. We collect your age, date of birth and
professional/employment information only if you provide these to us voluntarily
through your use of the Services.
A Minted account allows a user to utilize 'saved design' functionality on the
Website. Users may customize a virtually unlimited number of stationery items.
These saved designs, including their text, may contain personal information
including names, photographs, addresses, contact information, dates of personal
events and any other personal information you may provide. This information is
only available to the registered user and Minted employees and contractors. The
registered user also has the ability to 'share their saved designs.' This is
available so that a customer can allow other people to view or comment on their
saved stationery designs. Minted will provide a link to the invitee to view the
saved stationery. Saved designs are not publicly available, but please note that
anyone who receives the link to your saved design will be able to view it and
access any personal information contained therein. A customer may also
explicitly choose to share a design on a social network or other publishing
mechanism. Any designs or personal information shared on third party services
are subject to that service’s terms of use and applicable privacy policies.
Information Provided in Surveys, Promotions and Sweepstakes: Occasionally, you
may take part in surveys, promotions, contests or sweepstakes sponsored by
Minted. The information we collect from these surveys, promotions, contests and
sweepstakes may be matched with individual customer accounts and used by Minted
to improve your overall customer experience, and may be shared with the select
third parties who we partner with in such surveys, promotions, contests or
sweepstakes.
Information About Other People: We may collect and store information about other
people that you provide to us when you use our services, including without
limitation email and mailing addresses of family and friends (for example, when
you submit an event guest list to create customized invitations, and when you
provide any photographs of family and friends), and when you upload address,
birthdate or occasion information in our our Minted Address collection. Any such
information you store is personal information. We rely on you to obtain the
permission of other people to allow us to collect their personal information.
Please be mindful of your own privacy needs and those of others as you choose
what to share and what to make public. We cannot control the privacy or security
of personal information you choose to make public. We do not, however, “sell” or
“share” information from your address book for advertising purposes within the
meaning of the CCPA and CPRA (see “California Privacy Rights”).
Information Provided by Artists: If you participate in Minted as an artist, in
addition to the above we may collect your name, Minted Artist Store name,
signature, image, background and educational materials for purposes of offering
and promoting your products on the Minted platform and applying your signature
to manufactured products, and certain financial information for the purpose of
paying commission or providing reimbursements to you. We may request that you
agree to having your name displayed to visitors of the Website alongside your
designs. Your product reviews, comments and any other information you make
available in public areas of the Website can be seen by people and organizations
not related to or controlled by Minted. If you participate in our user testing,
we may collect recordings of your user testing session (with your consent). We
may ask that you voluntarily provide demographic information such as birthday,
race/ethnicity, gender identity, sexual orientation, and social handles in your
artist profile, and to indicate whether you are comfortable being featured in
marketing opportunities based on your reported identities.
Information we automatically collect when you use our Services:
We and our business partners may also automatically collect certain information
about how you access or use our Website and our Services including, but not
limited to, information about your internet domain address, clickstream
information indicating your activities on our Website, IP address, browsing
history and other electronic markers and identifiers. We also collect imprecise
geolocation information as implied by your IP address. We collect inferences
drawn from your activity and shopping preferences on our Website, including
products or Services purchased, obtained or considered such as your purchase
history or other purchasing or consuming histories or tendencies and, if you are
a Minted Artist, your product and sales history. We collect these inferences so
that we can better understand your preferences and behavior, including to
customize content and display advertising to you.
We may also collect information through the use of cookies, pixels, web beacons
and similar technologies. We use third-party service providers that may also use
cookies, pixels, web beacons and similar technologies to help operate their
services. For more information about use of cookies, please see our Cookie
Policy. We also collect information when you interact with our customer service
team and electronic customer service support, such as noting issues you raise
and storing your conversations by phone or computer based chat sessions.
SOURCE OF INFORMATION: THIRD PARTIES
Social Networks and Third Party Platforms: By accessing Minted via a Third Party
Platform, you authorize Minted to receive certain of your personal information
that is available on or through your Third Party Platform account, including,
without limitation, your profile information, name, email address, gender,
birthday, current city, friends or follower names, your photos, profile picture,
privacy settings and certain other information and identifiers that will be
disclosed to you during the login process. The information we receive will
depend on the policies and your account settings within the Third Party
Platform.
Other Users: We also may receive certain personal information about you from
other users when they upload your contact information to their address book,
send you correspondence through Minted services including customer generated
Minted Websites, include you in photographs or text in their submissions, or
perform other Services-related activities.
Service Providers and Business Partners: We collect information from partners
such as service providers (including data licensors, analytics providers, and
payment processors), public databases, our marketing partners, and advertisers.
This may include information about your interests, demographic data, purchasing
behavior, and your activities online (such as websites visited and
advertisements viewed). We use this to better understand your preferences and
interests, and to customize content and advertisements for you.
CHILDREN’S PRIVACY
We do not knowingly collect or solicit personal information from anyone under
the age of 18 (though adults may choose to provide information about those under
18, as described in “Source of Information - You; Information About Other
People”). If you are under 18, please do not attempt to register for the
Services or send any personal information about yourself to us. If we learn that
we have collected personal information from a child under age 18, we will delete
that information as quickly as possible. If you believe that a child under 18
may have provided us personal information, please contact us at
privacy@minted.com.
USE OF INFORMATION
OUR BUSINESS AND COMMERCIAL PURPOSES FOR COLLECTING PERSONAL INFORMATION
We process personal information to operate, improve, understand and personalize
our Services. We use personal information for the following purposes:
Providing, Customizing, Supporting, Maintaining and Improving the Services:
* Creating and managing your account or other user profiles
* Providing you with the products, Services and information you request
* Meeting or fulfilling the reason you provided the information to us
* Providing and improving support and assistance for the Services
* Allowing users to respond to and comment on customer generated Minted
websites and other user generated content
* Sending reminders and event invitations at the direction of users
* Displaying guests’ names and comments by other guests of the same event
* Sending post-event communication
* Printing recipient addresses in your stationery or other orders
* Improving the Services, including testing, research, analytics, and product
development
* Understanding how users interact with the Website and Services
* Personalizing Website content and communications based on your preferences
* Fraud protection, security, and debugging
Marketing the Services:
* Providing a better website experience and gathering broad demographic
information for aggregate use
* Marketing and selling the Services
* Showing you advertisements, including interest-based or online behavioral
advertising
Corresponding With You:
* Responding to correspondence received from you, contacting you when necessary
or requested, including to update you regarding orders, order status and
purchases made
* Sending emails and other communications, including SMS text messages, that
display content that we think will interest you and according to your
preferences
* Notifying you about certain products or Services we think you may be
interested in learning more about
Legal Requirements:
* Fulfilling our legal obligations under applicable law, regulation, court
order, subpoenas or other legal process, such as preventing, detecting and
investigating security incidents and potentially illegal or prohibited
activities
* Protecting the rights, property or safety of you, Minted or another party
* Enforcing any agreement(s) with you
* Responding to claims that any posting or other content violates third-party
rights
* Resolving disputes
INFORMATION SHARING AND DISCLOSURE
Minted will not rent, sell, or share your personal information with other people
or non-affiliated companies except to provide products or Services that you have
requested, as disclosed in this Policy, as you have otherwise agreed, or as set
forth in the “California Privacy Rights” section. We do not sell your personal
information for money. In certain circumstances, we may disclose your personal
information to the following categories of service providers and other parties,
in order for them to perform the following functions:
Service Providers:
* Payment Processors
* Our payment processing partners collect your voluntarily provided payment
card information necessary to process your payment
* If you sell products on Minted, our commission and reimbursement payment
processors process your commission and reimbursement payments
* Security and Fraud Prevention Consultants
* Detecting security incidents, protecting against malicious, deceptive,
fraudulent, or illegal activity, and prosecuting those responsible for that
activity
* Hosting, Technology and Communications Providers; Fulfillment Providers;
Manufacturing Partners; Product Rendering Software Providers; Data Storage
Providers; User Testing Service Providers; Analytics Providers; Staff
Augmentation Personnel; Trade Partners, i.e. photographers, wedding planners,
venue coordinators, fundraisers and the like
* To perform operational services (such as hosting, billing, fulfillment and
shipping, data storage, security, web service analytics) and/or to make
certain services, features or functionality available to our users
* Debugging to identify and repair errors that impair existing intended
functionality
* Printing and online proof rendering services
* Performing other services on our behalf, including maintaining or servicing
accounts, providing customer service, assisting with customer designs,
processing or fulfilling orders and transactions, verifying customer
information, processing payments, providing advertising or marketing
services, providing analytics services, or providing similar services on
behalf of the business or service provider we shared the information with
* Undertaking research and user testing for technological development and
demonstration of our Services
* Undertaking activities to verify or maintain the quality or safety of our
services
* Ad Networks and Affiliate Marketing - we “share” (as defined in the CCPA and
CPRA as described under “California Privacy Rights”) personal information
with parties such as Facebook for these purposes
* Ad customizing and serving
* Auditing related to a current interaction and concurrent transactions,
including, but not limited to, counting ad impressions to unique visitors,
verifying positioning and quality of ad impressions, obtaining “lookalike
audiences” (which are leads to individuals with characteristics similar to
those of our current customers), and auditing compliance with
specifications and other standards
* Marketing Cooperatives and Data Warehouse and Business Intelligence Services
* Customization of products
* Marketing products and services that are personalized to you
* Obtaining lookalike audiences
Parties You Authorize, Access or Authenticate:
* Other Users
* Any information that you may share in a review posting or online discussion
or forum is intentionally open to the public and is not in any way private.
We recommend that you carefully consider whether to disclose any personal
information in any public posting or forum. What you have written may be
seen and/or collected by third parties and may be used by others in ways we
are unable to control or predict
* Other Individuals Directed by You
* We will share your personal information with other individuals as directed
by you, for example if you use Minted to send products to another
individual
* You may specify an email address for the recipient if you wish for us to
send them an email notification 'gift message.' The shipping recipient will
not be opted in to any marketing distribution lists without their explicit
permission
* We may disclose your information to users and guests invited by you to use
services that you have requested, including without limitation customer
generated Minted Websites. You may also choose to share your personal
information publicly in connection with our services, including Wedding
Websites, if provided
* Social Media Services
* We will share your personal information if you intentionally interact with
any social media service through the Services, to the extent authorized by
you and/or the terms of the social media services
* Third-Party Business Partners You Access Through the Services
* To meet or fulfill the reason you provided the information to us
Legal and Investigation Matters: We may disclose personal information in order
to respond to subpoenas, court orders, or legal process, or to establish or
exercise our legal rights or defend against legal claims. We also may share
personal information when we believe it necessary to investigate, prevent, or
take action regarding illegal activities, suspected fraud, situations involving
potential threats to the physical safety of any person, violations of our Terms
of Service, or as otherwise required by law.
Business Transfers: Furthermore, if we choose to buy or sell assets, user
information is typically one of the transferred business assets. If we, or
substantially all of our assets, were acquired, or if we were to go out of
business or enter bankruptcy, user information would be one of the assets that
is transferred or acquired by a third party, and we would share personal
information with the party that is acquiring us or our assets. You acknowledge
that such transfers may occur, and that any acquirer of us or our assets may
continue to use your personal information as set forth in this policy.
ACCESS AND DELETION
You may edit your Minted account information at any time. You can opt in or out
from future communications of special offers and new product information, or you
can unsubscribe by following instructions contained in the messages you receive
or by contacting privacy@minted.com. We may send you certain communications
relating to our service, such as service announcements and administrative
messages that are considered part of your account membership. We do not permit
you to opt-out of receiving those messages.
You may request closure of your account by contacting us at privacy@minted.com.
If you do this, we may retain the personal information in your account in our
systems, even if your account is inactive. To request permanent deletion of your
Personal Information, please follow the process for deletion described under
“California Privacy Rights,” “Colorado, Nevada, Utah, Virginia, Connecticut and
Utah Resident Rights” or “EU Residents” below.
CALIFORNIA PRIVACY RIGHTS
The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act
(CPRA) provide California residents with additional rights as described below.
As a matter of company policy we extend the California rights, which we believe
to be most protective of consumers, to all US customers, although we honor
requests under the Colorado, Nevada, Virginia, Connecticut and Utah laws as
well. We will continue to honor requests under other applicable state and other
laws as they are adopted after the date of this Policy. For this section, we use
the terms “personal information,” “share” and “sale” as those are defined in the
CCPA and CPRA.
Disclosures of Your Personal Information
Notice of Collection: We collect (and have collected over the past 12 months)
the categories of personal information from or about our customers (including in
some circumstances when you shop at a Minted retail store, if any) described
under “Information Collected,” and may disclose this information for a business
purpose. To learn more about the business or commercial purposes for collecting
this information, see “Our Business and Commercial Purposes for Collecting
Personal Information.” To learn how we use this information, see “Use of
Information.” For a description of the categories of third parties with whom we
have shared personal information for a business purpose, see “Information and
Disclosure.”
YOUR RIGHTS UNDER THE CCPA AND CPRA
Access: You have the right to request certain information about our collection
and use of your personal information over the past 12 months. In response, we
will provide you with the following information, as requested by you:
* The categories of personal information that we have collected about you
* The categories of sources from which that personal information was collected
* The business or commercial purpose for collecting, sharing or selling your
personal information
* The categories of third parties with whom we have shared or to whom we have
sold your personal information
* The specific pieces of personal information that we have collected about you
* If we have shared or sold your personal information to any third parties for
a business purpose over the past 12 months, the categories of personal
information shared with each category of third party recipient
Deletion: You have the right to request that we delete the personal information
that we have collected about you. Under the CCPA and CPRA, this right is subject
to certain exceptions: for example, we may need to retain your personal
information as required by law or we may need to retain your data to provide you
with the Services or complete a transaction or other action you have requested.
If your deletion request is subject to one of these exceptions, we may deny your
deletion request. If we are not able to comply with your request for data
deletion, we will let you know we are unable to comply and the reason why.
Correction: You have the right to request that we correct inaccurate personal
information that we maintain about you. We will take into account the nature of
the personal information and the purposes for which we process it. We may
require documentation from you in order to process your request, including your
name, email address, phone number, and request details.
Opt-Out of Personal Information Sale or Sharing: While we do not share your
personal information in exchange for money, we may disclose certain information
about you if you are a Minted customer for purposes that may be considered
“sharing” or a “sale” under the CCPA and CRPA. The business or commercial
purposes of sharing or “selling” personal information is for third-party
companies to perform services on our behalf, such as marketing, advertising, and
audience measurement. For the purposes of the CCPA, over the last 12 months, we
have shared or “sold” or “shared” the following categories of personal
information to third parties:
* Personal identifiers/contact information
* Customer records identified by state law
* Commercial information
* Internet or other similar network activity information
* Geolocation data
* Inferences drawn from other personal information and the above
We may “share” or “sell” your personal information to the following categories
of third parties:
* Advertisers and advertising networks
* Data warehouse partners
* Marketing Cooperatives
* Data Analytics Platforms and Providers
* Social Networks
Once you have submitted an sharing and sale opt-out request, as described above,
we will not ask you to reauthorize the sharing or sale of your personal
information for at least 12 months. We do not knowingly share or sell the
personal information of minors under 18 years of age.
Exercising Your Rights: To exercise the rights described above, you must send us
a request that (1) provides sufficient information to allow us to verify that
you are the person about whom we have collected personal information, and (2)
describes your request in sufficient detail to allow us to understand, evaluate
and respond to it. Each request that meets both of these criteria will be
considered a “Valid Request.” We may not be able to honor requests that do not
meet these criteria. We will only use personal information provided in a Valid
Request to verify your identity and complete your request. You do not need an
account to submit a Valid Request.
We will work to respond to your Valid Request within 45 days of receipt, though
this time period may be extended under the CCPA and CPRA if we need more time to
complete your request. We will not charge you a fee for making a Valid Request
unless your Valid Request(s) is excessive, repetitive or manifestly unfounded.
If we determine that your Valid Request warrants a fee, we will notify you of
the fee and explain that decision before completing your request.You may submit
a Valid Request using the following methods:
* Submit a form at this address: here
* Call us at: 855-949-2050
* Email us at: privacy@minted.com
You may also authorize an agent (an “Authorized Agent”) to exercise your rights
on your behalf. To do this, you must provide your Authorized Agent with written
permission to exercise your rights on your behalf, and we may request a copy of
this written permission from your Authorized Agent when they make a request on
your behalf.
We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA
and CPRA: We will not discriminate against you for exercising your rights under
the CCPA and CPRA. We will not deny you our goods or services, charge you
different prices or rates, or provide you a lower quality of goods and services
if you exercise your rights under the CCPA and CPRA. However, we may offer
different tiers of our Services as allowed by applicable data privacy laws
(including the CCPA and CPRA) with varying prices, rates or levels of quality of
the goods or services you receive related to the value of personal information
that we receive from you. In addition, for technical reasons, your account will
not function if we delete all of your personal information.
Retention of Personal Information
We retain personal information we collect from you where we have an ongoing
legitimate business need to do so (for example, for one year after your account
becomes inactive, as needed to provide you Services you have requested, or to
comply with applicable legal, tax or accounting requirements). This may also
include situations where litigation is pending or ongoing and such information
is subject to a legal hold. When we have no ongoing legitimate business need to
process your Personal Data, we will either delete or anonymise it or, if this is
not possible (for example, because your personal information has been stored in
backup archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible. Where we rely
on your consent, you have the right to withdraw it at any time in the manner
indicated when you consent. After you have requested that your account be
closed, we will retain the personal information for one year upon which it will
be deleted. If you have questions about or need further information concerning
the retention of your personal information, please email us at
privacy@minted.com.
Sensitive Personal Information
At this time we do not collect “Sensitive Personal Information” as defined by
the CPRA, except to the extent that Minted artists provide demographic Sensitive
Personal Information voluntarily. Minted uses this information for internal
purposes only unless specifically authorized by the Minted artist. You can opt
out of these uses by:
* Informing Artist Relations at ArtistRelations@minted.com or
* Submitting a form at this address: here
Other California Resident Rights: California’s “Shine the Light” law (Cal. Civ
Code § 1798.83) permits California residents to request and receive, once per
calendar year and free of charge, information about our sharing of your personal
information (if any) with third parties for their own direct marketing use. To
request a copy of the information disclosure provided by Minted pursuant to
Section 1798.83 of the California Civil Code, please contact us via email at
privacy@minted.com or by mail at Minted, 747 Front Street, Suite 200, San
Francisco, CA 94111; Attention: Privacy. We may require additional information
to confirm your identity before responding to this request. Please allow up to
30 days for a response.
COLORADO, NEVADA, UTAH, VIRGINIA CONNECTICUT AND UTAH RESIDENT RIGHTS
If you are a resident of Colorado, Nevada, Virginia, Connecticut or Utah, or of
another state that adopts an online privacy statute after the date of this
policy, you may have rights similar to those of California residents as
described above. You may exercise these rights by using one of the following
methods:
* Submit a form at this address: here
* Call us at: 855-949-2050
* Email us at: privacy@minted.com
USERS FROM OUTSIDE THE USA
Your personal information will be collected and stored in the United States, and
subject to the laws of the United States. If you reside in a country outside the
United States, please note that the data protection and privacy laws of the
United States may not be as protective as the laws in your country. You agree
that except to the extent laws of another jurisdiction are directly applicable
to Minted, the laws of the United States and the State of California will govern
the processing of your personal information, including any obligations of
security and third party sharing.
EU RESIDENTS
If you are a resident of the European Union (“EU”), United Kingdom,
Liechtenstein, Norway, or Iceland, you may have additional rights under the EU
General Data Protection Regulation (the “GDPR”) with respect to your Personal
Data.
For this section, we use the terms “Personal Data” and “processing” as they are
defined in the GDPR. Minted will be the controller of your Personal Data
processed in connection with the Services.
If there are any conflicts between this section and any other provision of this
Policy, the policy or portion that is more protective of Personal Data shall
control to the extent of such conflict. If you have any questions about this
section or whether any of the following applies to you, please contact us at
privacy@minted.com.
WHAT PERSONAL DATA WE COLLECT FROM YOU
For information on what Personal Data we collect from you, please see the
“Information Collected” section. For information on how we use that Personal
Data, see the “Use of Information” section.
LAWFUL BASES FOR PROCESSING PERSONAL DATA
We will only process your Personal Data if we have a lawful basis for doing so.
Lawful bases for processing include contractual necessity and our “legitimate
interests” or the legitimate interest of others, as further described below.
* Contractual Necessity: We process the following categories of Personal Data
as a matter of “contractual necessity”, meaning that we need to process the
data to provide you with the Services, for example to create your account,
complete your order, ship your product, and provide customer support. When we
process data due to contractual necessity, failure to provide such Personal
Data will result in your inability to use some or all portions of the
Services that require such data.
* User account data (your email, username and password)
* Sign-up contact information (your name and email)
* Transaction data (details of your order, phone number, billing and shipping
addresses)
* Credit card information (to process your order)
* Contractor information (so that we can provide you with sales commission
reporting and payment)
* Customer support data (so that we can provide you with support)
* Legitimate Interest: We process the following categories of Personal Data
when we believe it furthers the legitimate interest of us or third parties.
* User account data
* Your contact information email address for marketing purposes
* Contractor information
* Analytics and usage data
* Our legitimate interests include:
* Marketing of our products and services
* Order processing
* Account creation
* Provision of customer support
* Sales commission reporting and payment
* Affiliate commission reporting
* Web analytics
* Other Processing Grounds: From time to time we may also need to process
Personal Data to comply with a legal obligation, if it is necessary to
protect the vital interests of you or other data subjects, or if it is
necessary for a task carried out in the public interest.
HOW AND WITH WHOM WE SHARE YOUR DATA
Please see the “Information Sharing and Disclosure” section above.
HOW LONG WE RETAIN YOUR PERSONAL DATA
See “California Privacy Rights - Retention of Personal Information” above for a
description of how long we retain your personal information.
WHAT SECURITY MEASURES WE USE
We seek to protect Personal Data using reasonable technical and organizational
measures based on the type of Personal Data and applicable processing activity.
Please see the “Security” section below.
WHAT RIGHTS YOU HAVE REGARDING YOUR PERSONAL DATA
You have certain rights with respect to your Personal Data, including those set
forth below. For more information about these rights, or to submit a request,
please email privacy@minted.com or write to us at Minted, 747 Front Street,
Suite 200, San Francisco, CA 94111; Attention: Privacy. You can also submit a
request at the following web form. Please note that in some circumstances, we
may not be able to fully comply with your request, such as if it is frivolous or
extremely impractical, if it jeopardizes the rights of others, or if it is not
required by law, but in those circumstances, we will still respond to notify you
of such a decision. In some cases, we may also need you to provide us with
additional information, which may include Personal Data, if necessary to verify
your identity and the nature of your request.
* Access: You can request more information about the Personal Data we hold
about you and request a copy of such Personal Data. You can also access
certain of your Personal Data by reviewing “my account” available here
* Rectification: If you believe that any Personal Data we are holding about you
is incorrect or incomplete, you can request that we correct or supplement
such data. You can also correct some of this information directly through our
“my account” feature available here
* Erasure: You can request that we erase some or all of your Personal Data from
our systems
* Withdrawal of Consent: If we are processing your Personal Data based on your
consent (as indicated at the time of collection of such data), you have the
right to withdraw your consent at any time
* Portability: You can ask for a copy of your Personal Data in a
machine-readable format. You can also request that we transmit the data to
another controller where technically feasible
* Objection: You can contact us to let us know that you object to the further
use or disclosure of your Personal Data for certain purposes, such as for
direct marketing purposes
* Restriction of Processing: You can ask us to restrict further processing of
your Personal Data
* Right to File Complaint: You have the right to lodge a complaint about
Minted’s practices with respect to your Personal Data with the supervisory
authority of your country or EU Member State
TRANSFERS OF PERSONAL DATA
The Website and Services are hosted and operated in the United States (“U.S.”)
through Minted and its service providers. By using the Services, you acknowledge
that any Personal Data about you, regardless of whether provided by you or
obtained from a third party, is being provided to Minted in the U.S. and will be
hosted on U.S. servers, and you authorize Minted to transfer, store and process
your information to and in the U.S., and possibly other countries. You hereby
consent to the transfer of your data to the U.S. pursuant to EU-U.S. or
Swiss-U.S. Privacy Shield Frameworks, respectively, the details of which are
further set forth below.
Minted has certified to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks set
forth by the U.S. Department of Commerce regarding the collection and use of
Personal Data transferred from the EU and Switzerland to the U.S., respectively.
For more information about the Privacy Shield Program, and to view Company’s
certification, please visit www.privacyshield.gov. Minted is committed to the
Privacy Shield Principles of (1) notice, (2) consent, (3) accountability for
onward transfer, (4) security, (5) data integrity and purpose limitation, (6)
access and (7) recourse, enforcement and liability with respect to all Personal
Data received from within the EU and Switzerland in reliance on the Privacy
Shield. The Privacy Shield Principles require that we remain potentially liable
if any third party processing Personal Data on our behalf fails to comply with
these Privacy Shield Principles (except to the extent we are not responsible for
the event giving rise to any alleged damage). Minted’s compliance with the
Privacy Shield is subject to the investigatory and enforcement powers of the
U.S. Federal Trade Commission.
Please contact us at privacy@minted.com with any questions or concerns relating
to our Privacy Shield Certification. If you do not receive timely acknowledgment
of your Privacy Shield-related complaint from us, or if we have not resolved
your complaint, you may also resolve a Privacy Shield-related complaint through
JAMS, an alternative dispute resolution provider located in the United States.
You can visit https://www.jamsadr.com/eu-us-privacy-shield for more information
or to file a complaint, at no cost to you. Under certain conditions, you may
also be entitled to invoke binding arbitration for complaints not resolved by
other means.
QUESTIONS REGARDING YOUR PERSONAL DATA
If you have any questions about this EU Residents section or our data practices
generally, please contact us using the following information:
* Name: Minted, LLC
* Physical address: Minted, LLC; 747 Front Street, Suite 200, San Francisco, CA
94111; Attention: Privacy
* Email address for contact: privacy@minted.com
Designated representative and contact information:
DP-Dock GmbH
Minted, LLC
Ballindamm 39
20095 Hamburg
E-Mail: minted@gdpr-rep.com
OTHER MATTERS
DO NOT TRACK NOTICE
Do Not Track ("DNT") is a preference available in many web browsers which allows
you to inform websites you visit that you do not want them collecting
information about you. Minted endeavors to respond to industry standard DNT
signals. For further details regarding DNT, visit donottrack.us.
WEBSITE COOKIES
A cookie is a small data file that your computer downloads from the Website,
containing information about you to facilitate interaction with the Website and
our Services. Cookies make it possible for us to store contents of your shopping
cart until you are ready to check out, and to recognize your browser when you
visit. By doing this, we can personalize your visits and save you time during
checkout. Cookies can also enable us to track and target the interests of our
users to enhance the experience on the Website. If you reject the cookie, you
may still use the Website. However, in order to enjoy the full benefits of being
a registered user of the Website, your browser must be set to accept cookies.
For more information about our use of cookies and how to change your browser
settings, please see our Cookie Policy.
When browsing the Website, cookies from other websites (known as “third party
cookies”), may be placed on your computer and we may also permit third parties
to use web beacons and similar technologies. These may be used to help us better
understand how the Website and our services are accessed and used, including for
web analytics, placing advertising on those sites in the future or for other
purposes. Among other things, advertising may be targeted at you based on the
fact that you have visited the Website and it has been personalized based on
your browsing activity. If you see one of these advertisements but would prefer
to opt-out you can do so using the 'i' icon on the top-right of the
advertisement. You can opt-out of being targeted by certain third-party
ad-servers and Minted-served ads online by using the National Advertising
Initiative’s Opt-Out Tool, the About Ads Opt-Out Tool, or on TrustArc’s site.
EMAIL MARKETING
By creating an account, purchasing our products or saving a design on the
Website, you may be opted into receiving email messages. These messages could
include changes to features of our service and additional email messages about
our products, services, contests, and promotions that we feel may be of interest
to you. If you no longer wish to receive these types of promotional
communications from us, you may (i) select the unsubscribe link which is present
in each email, (ii) update your email preferences in account settings, (iii)
contact customer service at any time, or (iv) email privacy@minted.com. Opting
out may prevent you from receiving email messages regarding special offers,
improvements, or other updates from Minted.
SECURITY
When our registration or order forms ask you to enter sensitive information
(such as credit card number), that information is encrypted for transmission.
When you provide information via these forms, we use SSL encryption and this
should be indicated by a ‘lock’ or similar icon in web browsers such Microsoft
Edge, Apple Safari, Google Chrome and Mozilla Firefox.
Minted seeks to implement reasonable administrative, technical, and physical
security controls that are designed to safeguard personal information.
Notwithstanding the above, no method of transmission over the Internet, or
method of electronic storage, is 100% secure.
DISPUTE RESOLUTION
As this Policy is part of our Terms of Service, any disputes involving you and
us that relate to privacy or the use of your information, and that arise out of
or are related to this Policy or our services, will be subject to our Terms of
Service, including any provisions regarding the limitation of damages and
liability, choice of law, and dispute resolution. Any dispute resolution
proceedings will be conducted only on an individual basis and not in a class or
representative action or as a named or unnamed member in a class, consolidated,
representative or private attorney general legal action. Your access and use of
the Website signifies your explicit consent to this waiver.
UPDATES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Policy at any time without prior
notice. For this reason, we encourage you to review this Policy whenever you
purchase products from us or use the Website so that you may be informed of any
updates. Amendments to this Policy are effective immediately when posted on this
Website. Your continued use of the Website after posting of amendments will be
deemed your acceptance of the changes to this Policy.
You can determine when this Policy was last revised by referring to the date it
was “Last Updated” above.
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browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
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which amount to a request for services, such as setting your privacy
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block or alert you about these cookies, but some parts of the site will not then
work. These cookies do not store any personally identifiable information.
FUNCTIONAL COOKIES
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These cookies enable the website to provide enhanced functionality and
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services we have added to our pages. If you do not allow these cookies then
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These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
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do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.
TARGETING COOKIES
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These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
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