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     Survey software
     Online panel management software
     Voice of Customer software
     Voice of Employee survey software
     Digital diaries & communities
     Online focus groups
     Social listening tools
     Behavioral & operational data
     Crowdsourcing
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     Centralized data hub
     Text analytics software
     Voice sentiment analysis
     Exploratory analysis
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START UNDERSTANDING
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Leader in Gartner® Magic Quadrant™ for Voice of the Customer

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HUMAN EXPERIENCE (HX):
A NEW ERA FOR EXPERIENCE & RESEARCH TECHNOLOGY

Trusted by over 2,500 customers, in over 100 countries

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MARKET RESEARCH

Get to the top with the world’s number 1 market research technology
platform. From sample and panel management, comprehensive surveying, advanced
analytics, reporting, to data visualization and more. We’re here to help you
deliver compelling research, to any requirement.  

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EXPERIENCE

Forsta HX is the ultimate Human Experience platform, to help you enhance
customer, employee, patient, and local experience. Improve customer retention,
drive revenue growth, and enhance operational efficiencies. Gather, analyze,
visualize and act on insights, everywhere. 

Learn more
News, Qualitative Research, Quantitative research


CINT AND FORSTA FORM INDUSTRY-FIRST PARTNERSHIP TO DRIVE A REDUCTION IN SURVEY
FRAUD

Cint and Forsta form industry-first partnership to drive a reduction in survey
fraud The integration of Forsta technology with Cint’s
platform will eradicate nearly all ghost-completed surveys and improve quality  
CHICAGO – June 1, 2023 – Forsta, a leading global provider of market research,
customer experience (CX), and employee experience (EX) technology, today
announced a first-of-its-kind partnership with Cint, a global technology leader
in digital insights gathering, to fight survey fraud […]

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Customer experience, News


FORSTA ACQUIRES CROWDSOURCING AND INNOVATION PLATFORM HELLOIGNITE

Forsta acquires crowdsourcing and innovation platform HelloIgnite  ‘Companies
can simultaneously strengthen CX and EX with Forsta Crowdsourcing, while MR
Agencies can engage with consumers in a new way‘ NEW YORK – August 9, 2022 –
Forsta, an industry-leading global provider of market research, customer
experience (CX), and employee experience (EX) technology, today announced its
acquisition […]

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Customer experience, News


FORSTA AND RIO SEO COMBINE TO PROVIDE TECHNOLOGY SOLUTIONS SPANNING THE ENTIRE
CUSTOMER JOURNEY, FROM DISCOVERY TO PURCHASE TO BRAND REPUTATION & ADVOCACY  

Forsta and Rio SEO combine to provide technology solutions spanning the entire
customer journey, from discovery to purchase to brand reputation & advocacy  
Newly merged business will power Local Experience (LX) solutions that bring
together Local Marketing and Customer Experience (CX) technology  NEW YORK –
July 26, 2022 – Forsta, the global leader in customer experience (CX), employee
[…]

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Webinar


MAKE THE COMPLEX SIMPLE

Make the complex simple Surveys with Forsta Plus are easy to create and deploy
and deliver engaging respondent experiences. Learn more about our complete
end-to-end solution for your survey projects, of any size and complexity. With
Forsta Plus, you’ll get– Comprehensive design, deployment and delivery of your
survey projects– Reliable management of all reporting requirements– […]

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News


PRESS GANEY ADVANCES TECHNOLOGY VIA ACQUISITION OF FORSTA, A GLOBAL LEADER IN
MARKET RESEARCH, CUSTOMER EXPERIENCE AND EMPLOYEE EXPERIENCE

Press Ganey advances technology via acquisition of Forsta,A global leader in
Market Research, Customer Experience and Employee Experience Forsta, a Leader in
the 2021 Gartner® Magic Quadrant™ for Voice of the Customer, will gain scale and
investment to further accelerate product innovation  BOSTON AND LONDON (April
27, 2022) — Press Ganey, renowned leader in patient, […]

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Webinar


TAKE YOUR REPORTING INTO THE FUTURE WITH FORSTA

Take your reporting into the future with Forsta Who is Forsta? How did we get
here? And where could you go with us? Our demo of Forsta Visualizations will
give you a glimpse of how we can help you deliver reports 40% quicker. From
easy-to-use online dashboards to exciting PowerPoints, we’re here to help you
[…]

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White paper


INTRODUCING THE FUTURE OF EXPERIENCE & RESEARCH TECHNOLOGY

The future is human The future is human This paper is for anyone leading or
drivingCustomer Experience, Insights or Research efforts. Treat me like a human
I am not your consumer, your user, your respondent. I am not the sum of my
clicks, likes and shares. I am not my purchase history, my demographics, my […]

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Case study


GIVING EBAY THE HUMAN TOUCH

Giving eBay the human touch Tools used We gave eBay a way of combining hard data
with face-to-face discussions. So they could relate better to the real people
behind their sellers, bidders and buyers. The challenge How do you compete with
the might of Amazon as a massive online market place? eBay knew customer
experience was the key, but […]

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Ebook


DIVING DEEPER: CX ANALYTICS EXPLAINED

Diving deeper: CX analytics explained Wouldn’t it be lovely if your business had
a crystal ball that would tell you what the future holds and how to improve it?
With that information, you could plan the most effective steps to drive revenue
or beat out the competition. Unfortunately, there are no crystal balls in
business. […]

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THE FORSTA HX PLATFORM

The most powerful, flexible, connected, and reliable experience & research tech
platform. Forsta transcends methodological and data silos. All human experience
(HX) is here.


Gather

If it’s insightful, it’s measurable. Use customizable surveys to seek insight
from any audience – from small teams to global communities. Take the data you
need from any touchpoint or channel.

More information
Analyze

Bring all your data onto a single platform. So you can see the stories behind
the statistics. Use advanced analytics tools to search, sort and filter in
whatever way gets you to the answers you need.

More information
Visualize

Put your insights onscreen. Effortlessly. Forsta lets you easily craft all the
presentations, reports, infographics and graphs you need. So you can deliver
your data as a complete, compelling story.

More information
Act

When the insights are in, make them count. Get the right information to the
right people so they can take the right action. Use automation tools to make it
instant and effortless.

More information


OUR CUSTOMERS

Trusted by over 2,500 customers,
in over 100 countries.

Request a demo
Case study


PUTTING HEATHROW ON A FLIGHT PATH TO DISCOVERY

Putting Heathrow on a flight path to discovery Tools used Deck creation Data
repository Cross tabulation Infographic dashboards PowerPoint batch reporting
Heathrow is Europe’s largest airport. And it collects a lot of information. It
interviews 500,000 of the nearly 80 million passengers* who come through its
gates every year. Analysing that much data might seem like an impossible […]

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Webinar


BEST BUY BUSINESS SUCCESS DESPITE THE GLOBAL PANDEMIC

Best Buy business success despite the global pandemic Covid changed so many
things in our world beginning in March 2020. Among them, it changed when we
could leave our homes, where we went when we did, how we purchased what we
needed to live, and how all this was delivered to us. In this webinar, we […]

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STOP MAKING DECISIONS IN BLACK AND WHITE

Learn more about our industry leading platform.

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