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Locations
* Americas
* Argentina
* Bolivia
* Brazil
* Canada
* Chile
* Colombia
* Dutch Caribbean
* Greenland
* Mexico
* Panama
* Peru
* Trinidad
* United States
* Venezuela

* Asia-Pacific
* Australia
* China
* Guam
* Hong Kong
* Indonesia
* Japan
* Korea
* Malaysia
* New Zealand
* Papua New Guinea
* Philippines
* Singapore
* Taiwan
* Thailand
* Vietnam

* Europe
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* Solutions
* Global
Global
Sedgwick is a leading global provider of technology-enabled risk, benefits
and integrated business solutions. Our nearly 30,000 colleagues are located
across 65 countries, allowing us to offer services designed to keep pace
with the evolving needs of our clients and consumers.

* Casualty
Casualty
Sedgwick’s casualty risk solutions are designed to care for your employees
and customers, protect your brand and save you money. We have the ability
to administer programs globally while still understanding the complexities
of regional delivery.
* Workers’ compensation
* Liability
* Consumer + warranty

* Alternative risk and program affinity
* Pool administration
* Specialty markets

* Benefits
Benefits
Sedgwick’s expert operational and national practice teams support human
resource professionals with compliance and benefit administration solutions
including absence and disability, accommodations, unemployment, and travel
and medical assistance claims.
* Accident + health
* Disability + absence
* Travel

* Unemployment compensation
* Whole health

* Property
Property
Sedgwick’s property and loss adjusting team offers global expertise in
property insurance claims and solutions for commercial and residential
markets. We specialize in large/complex losses, large domestic and
international commercial risks, middle market commercial property losses,
and real estate, residential and catastrophic losses.
* Building consulting
* CAT response
* Commercial
* Contents solutions
* Delegated authority
* Domestic/residential

* Forensic advisory services
* Forensic engineering, environmental + fire
* Major and complex loss adjusting
* CXP - Customer experience property
* Repair, restoration + mitigation
* Valuation services

* Marine
Marine
Sedgwick maintains one of the largest and most experienced marine claims
operations in the industry and we offer efficient, competitive, consistent
service capabilities.
* Hull + machinery
* Loss control
* Marine investigations

* Marine liability
* Ocean cargo, motor truck cargo, inland marine

* Integrated
Integrated
From the first call to our consumer care team to the moment the claim is
closed, we are able to enhance outcomes for clients and consumers through
the broadest array of integrated services available in the industry.
* Contact center
* Compliance
* Health + productivity
* Risk services

* Investigations + fraud
* Knowledge + skills development
* Quality

* Technology
Technology
Leveraging our expertise built from years of experience working with
clients in all industries, the insights gained from handling millions of
claims, and a depth and diversity of claims data unrivaled in our industry,
Sedgwick is focused on pushing claims technology to the next level.
* Claims systems
* Decision optimization
* mySedgwick
* smart.ly

* Consulting services
* SaaS
* On-demand

* Brand protection
Brand protection
In an increasingly complex and regulated world, being prepared for risks is
essential. Sedgwick is the market-leading provider of product recall,
remediation, and customer retention solutions.
* Brand protection solutions
* Product recall
* Remediation
* Customer retention

* Brand protection industries
* Pharmaceutical
* Automotive
* Food and beverage
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Latest Coronavirus updates from Sedgwick Back to business solutions

GLOBAL PRIVACY POLICY

Sedgwick’s caring counts® commitment is to value the right of privacy of the
companies and individuals we serve. It is Sedgwick’s policy to comply with all
applicable privacy and data protection laws and maintain the trust of those we
serve.

We want to share with you our policy to what personal information we may
collect, how we may use this information and other important areas relating to
your privacy and data protection. Please find below links to the policies that
apply to all internet sites and applications of Sedgwick and its groups of
companies.

Introduction and scope

Sedgwick, its subsidiaries and affinities (“Sedgwick,” “we,” “us,” “our,”) take
your privacy seriously.

This Privacy Notice describes the types of Personal Data that we obtain through
the Sites and Services (each as defined below), how we may use that Personal
Data, with whom we may share it, and how you may exercise your rights regarding
our processing. The Notice describes the measures we take to safeguard the
Personal Data that we obtain and how you can contact us about our privacy
practices. We conclude by describing further specific rights that may be
available in your jurisdiction.

“Personal Data” is information that identifies you or other individuals (such as
your dependents). This Privacy Notice describes how we will handle Personal Data
that we collect through:

* Our websites and other software applications made available through computers
and mobile devices (the “Sites”) and
* Claims handling, loss adjusting, or similar processes such as claim forms,
telephone calls, e-mails and other communications with us, as well as from
claim investigators, medical professionals, witnesses or other third parties
involved in our business dealings with you (the “Services”).

In delivering most of our services Sedgwick and its subsidiaries acts on behalf
of an insurer and/or insurance broker. In that situation the privacy policy of
the insurer and/or insurance broker will apply as they will be the controller of
the data we process on their behalf. If you are uncertain, we will always be
here to help you identify the party that controls your data.

Contact

If you have questions about this Privacy Notice or about Sedgwick’s privacy
practices, please contact our privacy team via e-mail
at privacyissues@sedgwick.com or by post at 8125 Sedgwick Way, Memphis, TN
38125.

Last updated September 2021.

Personal information we obtain

General identification and contact information

* Your name, address, e-mail and telephone details, gender, marital status,
family status, date and place of birth, educational background, physical
attributes, activity records, driving records, photos and video images,
employment history, skills and experience, professional licenses and
affiliations, relationship to the policyholder, insured or claimant, and date
and cause of death, injury or disability.
* Identification numbers issued by government bodies or agencies – Social
Security or national insurance number, passport number, tax identification
number, military identification number, national resident number, or driver’s
or other license number.

Financial information and account details

* Bank account number and account details, credit history and credit score.

Medical condition and health status

* In certain cases, we may receive information about your current or former
physical or mental or medical condition, health status, injury or disability
information, medical procedures performed, personal habits (for example,
smoking or consumption of alcohol), prescription information and medical
history.

Other potentially sensitive information

* In certain cases, we may receive sensitive information about your trade union
membership, religious beliefs, political opinions, family medical history or
genetic information (for example, if you apply for insurance through a
third-party marketing partner that is a trade, religious or political
organization). In addition, we may obtain information about your criminal
record or civil litigation history in the process of preventing, detecting
and investigating fraud.
* We may also obtain sensitive information if you voluntarily provide it to us
(for example, if you express preferences regarding medical treatment based on
your religious beliefs).

Telephone recordings

* Recordings of telephone calls to our staff and offices.
* Information to investigate crime, including fraud and money laundering: For
example, insurers commonly share information about their previous dealings
with policyholders and claimants for this purpose.

Information enabling us to provide our services

* Location and identification of property insured (for example, property
address, vehicle license plate or identification number);
* Travel arrangements including reservation numbers, destination and hotel
details;
* Policy details and claim numbers, details of policy coverage and cause of
loss; and
* Prior accident or loss history, your status as director or partner or other
ownership or management interest in an organization and other insurance
policies you hold.

How We Use Cookies

Cookies contain small amounts of information which are downloaded to your device
when you visit our website. Cookies are sent back to our website to allow us to
recognize your device.

We use the following cookies:

* CraftSessionId to maintain sessions across web requests. For GDPR purposes,
please note that Craft’s default cookies do not collect any personal or
sensitive information. Craft's default cookies do not collect IP addresses.
The information they store is not sent to any 3rd parties.
The default cookies are only used to communicate for the purposes of user
authentication, form validation/security, and basic web application
operations.
* Google Analytics _gat, _ga These two cookies are used to collect information
about how visitors use our site. We use the information to compile reports
and to help us improve the site. The cookies collect information in an
anonymous form, including the number of visitors to the site, where visitors
have come to the site from and the pages they visited.

How we use your personal data

We use the personal data that we collect to:

* Communicate with you and other interested parties to manage your claim.
* Send you important information regarding your claim and other administrative
information.
* Make decisions about claim assessment, processing and settlement.
* Manage claim disputes, where applicable.
* Provide improved quality, training and security (for example, with respect to
recorded or monitored phone calls to our contact numbers).
* Prevent, detect and investigate crime, including fraud and money laundering,
and analyze and manage other commercial risks.
* Conduct satisfaction surveys.
* Use during the normal course of pre-employment contracting during the
recruitment process.
* For our legitimate interests while conducting the recruitment process.
* Manage our business operations to comply with internal policies and
procedures, including those relating to auditing finance, accounting and
billing, IT systems, data and website hosting, business continuity, document
and print management.
* Resolve complaints, and handle requests for data access or correction.
* Comply with applicable laws and regulatory obligations (including laws
outside your country of residence), such as those relating to anti-money
laundering and comply with legal process and respond to requests from public
and government authorities (including those outside your country of
residence).
* Establish and defend legal rights, protect our business operations (including
our group companies), our rights, privacy, safety of employees and property,
you or others related to the claim and pursue available remedies to limit our
damages

We use data during the recruitment and employment process, including:

* to decide whether to employ (or engage) you;
* to decide how much to pay you, and the other terms of your contract with us;
* to check you have the legal right to work for us;
* to determine whether we need to make reasonable adjustments to your workplace
or role because of your disability;
* to monitor diversity and equal opportunities;
* to comply with employment law, immigration law, health and safety law, tax
law and other laws which affect us;
* the prevention and detection of fraud or other criminal offences; and
* for any other reason which we may notify you of from time to time.

We may process special or sensitive personal data when we are processing it for
the following purposes, which we may do:

* where it is necessary for carrying out rights and obligations under law;
* where it is necessary to protect your vital interests or those of another
person where you/they are physically or legally incapable of giving consent;
* where you have made the data public;
* where processing is necessary for the establishment, exercise or defense of
legal claims; and
* where processing is necessary for the purposes of occupational medicine or
for the assessment of your working capacity.

We will only process personal data for the specific purposes set out above or
for any other purposes specifically permitted by the data protection
legislation. We will notify you of those purposes when we first collect the data
or as soon as possible thereafter.

We may, as a matter of law, and without requiring notice or consent, use your
information for crime and fraud prevention, or systems administration within
Sedgwick and to monitor and/or enforce Sedgwick’s compliance with any regulatory
rules and codes.

You may let us know how you want to be contacted (e.g. by email, phone or post).

Legal basis for processing

For personal data to be processed lawfully in most countries, they must be
processed on the basis of one of basis as set forth by applicable law. These
include, among other things, the data subject’s consent to the processing, or
that the processing is necessary for the performance of a contract with the data
subject, for the compliance with a legal obligation to which the data controller
is subject, or for the legitimate interest of the data controller or the party
to whom the data is disclosed. When sensitive Personal Data is being processed
additional conditions must be met. When processing Personal Data as data
controllers in the course of our business, we will ensure that those
requirements are met.

Depending on your relationship with us, the legal basis for us processing your
Personal Data is one of the following:

* You have given consent to us or the party for whom we are acting
* The processing is necessary for the performance of a contract or legal duty
* Processing is necessary for a legitimate interest pursued by us or a third
party. Where processing is based on legitimate interest only, it will be in
relation to one of the following:
* Claim handling on behalf of another party
* Establishing, exercise or defense of legal claims
* Prevention, detection of crime

Where we use legitimate interest as our grounds for processing your data you
have the right to object at any time.

How we share your personal data

Sedgwick may make personal data available to the following parties for the
purposes of claim assessment or as required by law:

Other insurance and distribution parties

* In the course of processing claims, we may make Personal Data available to
third parties such as reinsurance brokers, appointed representatives,
distributors, financial institutions, securities firms and other business
partners.

Our service providers

* External third-party service providers, such as medical professionals,
accountants, actuaries, auditors, experts, lawyers and other outside
professional advisors; travel and medical assistance providers.
* IT systems, support and hosting service providers, document and records
management providers and outsourced service providers that assist us in
carrying out business activities.
* Banks and financial institutions that service our accounts, third-party claim
administrators, claim investigators, construction consultants, engineers,
examiners, jury consultants, translators and similar third-party vendors.

Authorities and third parties involved in court action

* We may share personal data with government or other public authorities
(including, but not limited to, workers’ compensation boards, courts, law
enforcement, tax authorities and criminal investigations agencies); and
third-party civil legal process participants and their accountants, auditors,
lawyers and other advisors and representatives as we believe to be necessary
or appropriate:
* to comply with applicable law and regulations, including those outside your
country of residence;
* to comply with legal process;
* to respond to requests from public and government authorities including
public and government authorities outside your country of residence;
* to protect our operations or those of any of our group companies;
* to protect our rights, privacy, safety or property, and/or that of our
group companies, you or others; and
* to allow us to pursue available remedies or limit our damages.

Other third parties

* We may share personal data with emergency providers (fire, police and medical
emergency services); retailers; medical organizations and providers; travel
carriers; credit bureaus; credit reporting agencies; and other people
involved in an incident that is the subject of a claim; as well as purchasers
and prospective purchasers or other parties in any actual or proposed
reorganization, merger, sale, joint venture, assignment, transfer or other
transaction relating to all or any portion of our business. To check
information provided, and to detect and prevent fraudulent claims, personal
data (including details of injuries) may be put on registers of claims and
shared with other insurers. We may search these registers when dealing with
claims to detect, prevent and investigate fraud.

International data transfers

Due to the global nature of our business, for the purposes set forth above we
may transfer personal data to parties located in other countries (including the
United States and other countries that have a different data protection regime
than is found in the country where you are based). For example, we may transfer
Personal Data in order to process international travel insurance claims and
provide emergency medical assistance services when you are abroad. We may
transfer information internationally to our group companies, service providers,
business partners and governmental or public authorities in order to perform our
services.

We will rely on legally-provided mechanisms to lawfully transfer personal data
across borders. In many cases, we will use European Commission-approved Standard
Contractual Clauses as a legal mechanism for data transfers from the EU. You can
find more information about Standard Contractual Clauses here on the European
Commission website. These clauses are contractual commitments between companies
transferring Personal Data, binding them to protect the privacy and security of
the data.

Security of personal data

We will take all appropriate reasonable technical, legal and organizational
measures, which are consistent with applicable privacy and data security laws to
safeguard your Personal Data. Unfortunately, no data transmission over the
Internet or data storage system can be guaranteed to be 100% secure. If you have
reason to believe that your interaction with us is no longer secure (for
example, if you feel that the security of any personal data you might have with
us has been compromised), please immediately notify us.

Where we provide personal data to a vendor, the vendor will be selected
carefully and required to use appropriate measures to protect the
confidentiality and security of your Personal Data.

Retention of personal data

We will retain Personal Data for the period necessary to fulfill the purposes
outlined in this Privacy Notice unless a longer retention period is required or
permitted by law.

Control of your PIN

Your account can be used to view sensitive information for applications where a
PIN is required. It is, therefore, important that you keep your PIN private, as
you would your banking PIN. If your PIN is compromised, contact Sedgwick
immediately.

Amendments

From time to time we alter our Privacy Notice as we introduce new services or
change existing ones. Changes to this notice are effective as soon as they are
posted on the Site and a notice has been placed on the login screens of the
self-service applications. We from time to time also communicate this change via
e-mail. The effective date of this version of the Privacy Notice appears at the
top of the notice.

Third party web sites

You from time to time have the option to enter third party web site through the
Site, or you from time to time have the option to enter our web site from
another third-party web site. Since we cannot be assured that such third-party
web site follow our privacy policies, we encourage you to ask questions and
review the privacy policies of these third parties. We have no responsibility or
liability for the actions or policies of these independent sites, do not endorse
any product or service mentioned or offered in such sites, and are not
responsible for the content or privacy practices of such sites.

Children’s privacy

Ours are general purpose and professional websites that do not knowingly collect
any information from children under age 18 at any time. We also strive to be
fully compliant with the Children’s Online Privacy Protection Act (COPPA). We
strongly encourage parents and guardians to regularly monitor and supervise
their children’s online activities. If a child under the age of 18 has provided
Personally Identifiable Information on one of our web site without the consent
of his or her parent or guardian, we ask that a parent or guardian send an
e-mail to privacyissues@Sedgwick.com, and we will delete the child’s Personally
Identifiable Information from our files.

Global privacy policy translations
* Brazil
* Dutch
* French
* French Canadian
* German
* LatAm
* Spain

COUNTRY-SPECIFIC PRIVACY POLICIES

Argentina

Sedgwick takes steps to keep your Personal Data accurate and up to date. If you
reside in Argentina, you may request further information about processing,
access your Personal Data, and request that we stop processing or correct
Personal Data related to you. To access your Personal Data, please contact us as
described above. Sometimes, however, we may need access to your Personal Data to
complete then Services. We may charge for this service and will respond to
reasonable requests as soon as practicable, and in any event, within the time
limits prescribed by law. If you have any complaints regarding how we handle
your Personal Data, please contact our privacyissues@sedgwick.com. Sedgwick
responds to complaints as soon as practicable, and in any event, within the time
limits prescribed by law.

Sedgwick toma medidas para mantener sus Datos Personales correctos y
actualizados. Si es residente de Argentina, puede solicitar más información
sobre el procesamiento, acceder a sus Datos Personales y solicitar que dejemos
de procesar o corrijamos los Datos Personales relacionados con usted. Para
acceder a sus Datos Personales, comuníquese con nosotros como se indica
anteriormente. No obstante, en algunas ocasiones, es probable que necesitemos
acceder a sus Datos Personales para llevar a cabo los Servicios. Es posible que
cobremos por este servicio. Responderemos a solicitudes razonables lo antes
posible y, en todos los casos, dentro de los plazos establecidos por la ley. Si
tiene alguna queja sobre cómo tratamos sus Datos Personales, comuníquese con
nuestro correo electrónico privacyissues@sedgwick.com. Sedgwick responde a las
quejas tan pronto como sea posible y, en todos los casos, dentro de los plazos
establecidos por la ley.

Australia

Sedgwick takes steps to keep your Personal Data accurate and up to date. If you
reside in Australia, you may request access to or correction of the Personal
Data that we have collected about you. To access your Personal Data, please
contact us described above. We may charge for this service and will respond to
reasonable requests as soon as practicable, and in any event, within the time
limits prescribed by law. If you have any complaints regarding how we handle
your Personal Data, please contact us at the address above or email us:
privacyissues@sedgwick.com. Sedgwick responds to complaints as soon as
practicable, and in any event, within the time limits prescribed by law.

Bahrain

We will not process your data for direct marketing without making additional
disclosures. Further, if you are located in Bahrain please contact us at the
address provided above if you would like the correction of any Personal Data
related to you, want to opt-out of automated decision making, and/or want to
access any data related to you held by us. If you have any complaints regarding
how we handle your Personal Data, please contact us at
privacyissues@sedgwick.com. Sedgwick responds to complaints as soon as
practicable, and in any event, within the time limits prescribed by law.

Brazil

We process personal data primarily to manage and process your claim, as well as
for the purposes listed in the “How we use your personal data” section above. We
process that personal data according to our legitimate interest and the
legitimate interest of third parties. Please contact us as provided above if you
would like to know more about how we process your personal data, or to access,
correct, or delete any personal data related to you that we control. Further, in
some cases, you may need us to anonymize your personal data or transfer it to
another entity (the right to portability). We will use our best efforts to
respond to your request. We will respond to reasonable requests as soon as
practicable, and in any event, within the time limits prescribed by law. We will
retain Personal Data for the period necessary to fulfill the purposes outlined
in this Privacy Notice unless a longer retention period is required or permitted
by law.

Please find below the identity and contact details of our DPO:

Beatriz Americano | Director Sedgwick do Brasil Ltda.
Rua Haddock Lobo, 746 – 12º andar
01414-000 Cerqueira César, São Paulo, SP
DIRECT +55 11 3060 2212
EMAIL beatriz.americano@br.sedgwick.com

Processamos dados pessoais principalmente para gerenciar e processar seu
sinistro, bem como para os fins listados na seção “Como usamos seus dados
pessoais” acima. Processamos esses dados pessoais de acordo com nosso interesse
legítimo e o interesse legítimo de parceiros terceirizados. Entre em contato
conosco, conforme disposto acima, caso queira saber mais sobre como processamos
seus dados pessoais ou para acessar, corrigir ou excluir quaisquer dados
pessoais relacionados a você que sejam controlados por nós. Além disso, em
alguns casos, pode ser que você precise que seus dados pessoais sejam tornados
anônimos ou transferidos para outra pessoa jurídica (direito à portabilidade).
Faremos o possível para atender à sua solicitação. Atenderemos às solicitações
razoáveis o mais breve possível e, em qualquer caso, dentro dos prazos
estabelecidos por lei. Reteremos os Dados Pessoais pelo período necessário para
cumprir os propósitos descritos neste Aviso de Privacidade, a menos que um
período de retenção mais longo seja exigido ou permitido por lei.

Veja abaixo a identidade e os detalhes de contato de nossa diretora de
privacidade de dados (Data Privacy Officer, DPO):

Beatriz Americano | Diretora Sedgwick do Brasil Ltda.
Rua Haddock Lobo, 746 – 12.º andar
01414-000 Cerqueira César, São Paulo, SP
DIRETO +55 (11) 3060-2212
E-MAIL beatriz.americano@br.sedgwick.com

Canada

Click here to view our policy in English.

click here to view our policy in French Canadian.

Chile

Sedgwick takes steps to keep your Personal Data accurate and up to date. If you
reside in Chile, you may have a right to access, correction, or deletion of the
Personal Data that we have related to you. To access your Personal Data, please
contact us as described above. We may charge for this service and will respond
to reasonable requests as soon as practicable, and in any event, within the time
limits prescribed by law. If you have any complaints regarding how we handle
your Personal Data, please contact our privacyissues@sedgwick.com. Sedgwick
responds to complaints as soon as practicable, and in any event, within the time
limits prescribed by law.

Sedgwick toma medidas para mantener sus Datos Personales correctos y
actualizados. Si es residente de Chile, es posible que tenga derecho a acceder,
corregir o suprimir los Datos Personales relacionados con usted que tengamos.
Para acceder a sus Datos Personales, comuníquese con nosotros como se indica
anteriormente. Es posible que cobremos por este servicio. Responderemos a
solicitudes razonables lo antes posible y, en todos los casos, dentro de los
plazos establecidos por la ley. Si tiene alguna queja sobre cómo tratamos sus
Datos Personales, comuníquese con nuestro correo electrónico
privacyissues@sedgwick.com. Sedgwick responde a las quejas tan pronto como sea
posible y, en todos los casos, dentro de los plazos establecidos por la ley.

China

Principally, Personal Data collected in China will be stored within China.
However, we provide Services through resources and servers located globally
(including the United States), which means your Personal Data may be transferred
to or accessed within another country/region outside of China. The data
protection and privacy laws and principles in those countries/regions may not
offer the same level of protection as those in China. Under those circumstances,
Sedgwick will continue to protect your Personal Data in a manner consistent with
what is expected under Chinese law (e.g., we will obtain your consent to
transfer your Personal Data, or de-identify the Personal Data before transfer).

在中国收集的个人数据将主要存储在中国境内。然而，我们通过全球（包括美国）的资源和服务器提供服务，这意味着您的个人数据可能被传输到中国以外的其他国家/地区或在其他国家/地区被人访问。这些国家/地区的数据保护和隐私法律以及原则可能无法提供与中国相同的保护水平。在这种情况下，Sedgwick
将继续以符合中国法律规定的方式保护您的个人数据（例如，我们将在传输您的个人数据前获取您的同意，或在传输之前去除个人数据中的身份识别信息）。

Colombia

We take steps to keep your Personal Data accurate and up to date. If you are
residing in Colombia, please contact us if as provided above you would like to
correct, receive proof that we process your data, or to object to processing,
where applicable. If you have any complaints regarding how we handle your
Personal Data, please contact us at privacyissues@sedgwick.com. Further, we
remind you that you can lodge a complaint with the applicable Superintendent if
you believe that an entity which processes your data has violated your related
rights.

Tomamos medidas para mantener sus Datos Personales correctos y actualizados. Si
usted es residente de Colombia, comuníquese con nosotros en caso de que, según
lo dispuesto anteriormente, quiera corregir sus datos, recibir un comprobante de
que los procesamos u objetar a dicho procesamiento, cuando correspondiera. Si
tiene alguna queja sobre cómo tratamos sus Datos Personales, comuníquese con
nosotros a través de privacyissues@sedgwick.com. Asimismo, le recordamos que
puede presentar una queja ante el supervisor correspondiente si cree que una
entidad que procesa sus datos ha violado sus derechos relacionados a esta
materia.

European Economic Area

Click here to view our policy in English.

Click here to view our policy in Dutch.

Click here to view our policy in French.

Click here to view our policy in German.

Click here to view our policy in Spanish.

Hong Kong

Sedgwick takes steps to keep your Personal Data accurate and up to date. If you
reside in Hong Kong, you may request access to or correction of the Personal
Data that we have collected about you. To access your Personal Data, please
contact us as described above. We may charge for this service and will respond
to reasonable requests as soon as practicable, and in any event, within the time
limits prescribed by law.

You may choose not to provide Sedgwick with your Personal Data where applicable.
However, if you choose not to provide your Personal Data, you may not be able to
use the Services.

Sedgwick
採取措施確保您的個人資料準確和維持最新狀態。如您居住在香港，可要求取得或更正我們收集所得與您相關的個人資料。若想取得您的個人資料，如上所述請與我們聯絡。我們可能會就此服務收取費用，並會在切實可行的範圍內盡快回應合理要求；但在任何情況下均不會超過法律訂明的時間限制。

在適用情況下，您可選擇拒絕向 Sedgwick 提供您的個人資料。然而，如您拒絕提供您的個人資料，則可能無法享用服務。

Indonesia, Malaysia, Philippines, and Singapore

Sedgwick takes steps to keep your Personal Data accurate and up to date. If you
reside in Indonesia, Malaysia, Philippines or Singapore, you may request access
to, and modification, opposition, and deletion of the Personal Data that we have
collected about you. To access your Personal Data, please contact us as listed
above. Subject to applicable law, we may charge for this service and will
respond to reasonable requests as soon as practicable, and in any event, within
the time limits prescribed by law.

Sedgwick telah mengambil langkah-langkah untuk memastikan Data Peribadi anda
adalah tepat dan terkini. Sekiranya anda tinggal di Indonesia, Malaysia,
Filipina atau Singapura, anda boleh mengakses dan pmengubahsuai, membantah serta
pmemadam Data Peribadi anda yang kami telah kumpulkan. Untuk mengakses Data
Peribadi anda, sila hubungi pihak kami melalui senarai yang tertera di atas. Ini
adalah tertakluk kepada undang-undang yang berkenaan, kami mungkin akan
mengenakan bayaran untuk perkhidmatan ini dan akan menunaikan permintaan
tersebut pada kadar segera dan sewajarnya. Walaubagaimanapun, ini akan dilakukan
dalam tempoh yang ditetapkan oleh undang-undang.

Sedgwick akan menjaga Data Pribadi Anda tetap akurat dan aktual. Apabila Anda
tinggal di Indonesia, Malaysia, Filipina, atau Singapura, Anda dapat mengajukan
akses untuk modifikasi, keberatan, serta penghapusan terhadap Data Pribadi Anda
yang telah kami kumpukan. Untuk mengakses Data Pribadi Anda, silahkan hubungi
kami seperti tertera di atas. Sesuai dengan hukum yang berlaku, kami dapat
membebankan biaya untuk layanan ini dan akan menanggapi permintaan yang wajar
sesegera mungkin, dan dalam hal apa pun, dalam jangka waktu yang ditentukan oleh
hukum.

Japan

Sedgwick may use your Personal Data for the following purposes:

1. Communicating with you on activities related to Services
2. Requesting opinions and feedback on Services.
3. Providing you with updates on new uses of your Personal Data.
4. Providing registration support and details for Services.
5. Creating statistical and analytic information.
6. Other inevitably necessary communications to you.
7. Complying with legal requirements or obligations, law enforcement, and for
public safety purposes.

Sedgwick may also share Personal Data with our affiliates business partners,
vendors and suppliers. The sharing of Personal Data to these organizations may
mean your Personal Data is transferred to third parties located outside of
Japan.

Consent for use and/or sharing of Personal Data

If you reside in Japan, by using the Services you consent to the collection, use
and transfer of your Personal Data as outlined in this Privacy Notice.

If you have any complaints regarding how we handle your Personal Data, please
contact our privacyissues@sedgwick.com.

Sedgwickは、お客様の個人データを以下の目的で使用することがあります。

1. 本サービスに関連する活動についてお知らせするため
2. 本サービスに関するご意見やフィードバックをお願いするため
3. お客様の個人データの新しい利用方法について最新情報をお知らせするため
4. 本サービスの登録サポートや詳細情報を提供するため
5. 統計的・分析的情報を作成するため
6. お客様への伝達がどうしても必要なその他の事項
7. 法的要件または義務の遵守、法の執行、および公共の安全のため

また、Sedgwickは、当社の関連会社、ビジネスパートナー、ベンダー、サプライヤーと個人データを共有することがあります。これらの組織と個人データを共有することで、お客様の個人データが日本国外にある第三者に転送されることになる場合があります。

個人データの使用や共有に対する同意

お客様が日本にお住まいの場合、本サービスを利用することにより、本プライバシーポリシーの記載事項に従うお客様の個人データの収集、使用および転送に同意したことになります。

弊社が行う個人データの取り扱いについて苦情がある場合、privacyissues@sedgwick.comまでご連絡ください。

Israel

Sedgwick takes steps to keep your Personal Data accurate and up to date. If you
reside in Israel, please contact us if you want more information on how we
process your data, including accessing, correcting, deleting, or objecting to
further processing, where applicable. If you have any complaints regarding how
we handle your Personal Data, please contact our privacyissues@sedgwick.com.
Sedgwick responds to complaints as soon as practicable, and in any event, within
the time limits prescribed by law.

Mexico

By using the Services on this website, you consent to the collection, use and
transfer of your Personal Data (including sensitive Personal Data pursuant to
Mexican law) for processing in the United States as described in this policy.
During our claims administration services, we will obtain your express consent
for use of information.

Sedgwick takes steps to keep your Personal Data accurate and up to date. If you
reside in Mexico, you may request access to, modification, cancellation or
opposition of the Personal Data that we have collected about you. To access your
Personal Data, please contact us through as described above or you may contact:

Hector Calvo Salvado | Country Manager, Mexico

Sedgwick Mexico S.A. de C.V.

Insurgentes Sur 1898, Piso 19, Torre Siglum, Col.Florida|

Ciudad de Mexico, 01030.

DIRECT + 52 55 5322 5710 | MOBILE + 52 1 55 8022 3487

EMAIL Hector.Calvo@mx.sedgwick.com

We may charge for this access service pursuant to applicable law and will
respond to reasonable requests as soon as practicable, and in any event, within
the time limits prescribed by law.

Please see the main body of the Sedgwick global privacy notice for our purposes
of using your personal information and our cookie notice. You can set your
browser to block or alert you about these cookies, but some parts of the site
will not then work. We work to ensure our privacy notice is true, complete and
correct.

New Zealand

Sedgwick takes steps to keep your Personal Data accurate and up to date. If you
reside in New Zealand, you may request access to or correction of the Personal
Data that we have collected about you. To access your Personal Data, please
contact us as described above. We may charge for this service and will respond
to reasonable requests as soon as practicable, and in any event, within the time
limits prescribed by law. If you have any complaints regarding how we handle
your Personal Data, please contact our privacyissues@sedgwick.com. Sedgwick
responds to complaints as soon as practicable, and in any event, within the time
limits prescribed by law.

Peru

Sometimes it is necessary that we process your data in order to provide the
Services. Sedgwick takes steps to keep your Personal Data accurate and up to
date. If you reside in Peru, please contact us as indicated above if you would
like any information about the data we hold that relates to you, or if you would
like to access, correct, delete, or opt-out of providing data, where applicable.
If you have any complaints regarding how we handle your Personal Data, please
contact our privacyissues@sedgwick.com. Sedgwick responds to complaints as soon
as practicable, and in any event, within the time limits prescribed by law.

En algunas ocasiones, necesitamos procesar sus datos para poder brindarle los
Servicios. Sedgwick toma medidas para mantener sus Datos Personales correctos y
actualizados. Si es residente de Perú, comuníquese con nosotros a través del
medio provisto anteriormente si desea cualquier información sobre los datos que
conservamos relacionados con usted o si desea acceder, corregir, suprimir o
dejar de brindar datos, cuando correspondiera. Si tiene alguna queja sobre cómo
tratamos sus Datos Personales, comuníquese con nuestro correo electrónico
privacyissues@sedgwick.com. Sedgwick responde a las quejas tan pronto como sea
posible y, en todos los casos, dentro de los plazos establecidos por la ley.

Russia

We take steps to keep your Personal Data accurate and up to date. If you reside
in Russia, please contact us above if you would like any additional information
or if you would like to access the Personal Data that relates to you. If you
believe that any data is incorrect, you may request that we either correct or
delete the data.

Qatar

We take steps to keep your Personal Data accurate and up to date. If you reside
in Qatar, please contact us above if you would like any information about the
data we hold that relates to you, or if you would like to access, correct,
delete, or opt-out of providing data, where applicable.

نتّخذ الخطوات اللازمة للحفاظ على دقة بياناتك الشخصية و تحديثها بإستمرار. إذا كنت
تُقيم في قطر، يُرجى الاتصال بنا أعلاه إذا كنت ترغب في الحصول على أي معلومات عن
بياناتك التي نحتفظ بها، أو إذا كنت ترغب في الوصول إلى البيانات المقدمة أو
تصحيحها أو حذفها أو إختيار عدم تقديمها ، حيثما ينطبق ذلك.

South Africa

Sometimes we must process your Personal Data in order to provide the Services.
Such processing may include transfer to a third country, such as the United
States. Sedgwick takes steps to keep your Personal Data accurate and up to date.

If you reside in South Africa, you have the right to:

- know whether Personal Data is being collected and/or access data we have
collected;

- request correction or destruction of that data;

- object on reasonable grounds to the data's use for direct marketing; and

- not to be subject to automated decision making.

You also have the right to contact the Information Regulator if you believe that
any of your rights this title are violated. For more information, please visit
http://www.justice.gov.za/inforeg/.

South Korea

Some data that we collect is mandatory for us to provide the Services. On other
occasions, you may have a choice regarding whether to provide data, and we may
inform you of such choice at the point of our collection.

1. Access Requests

Sedgwick takes steps to keep your Personal Data accurate and up to date. If you
reside in South Korea, you may request access to, and modification, opposition
and deletion of the Personal Data that we have collected about you. To access
your Personal Data, please contact us as described in this Privacy Notice.
Subject to applicable law, we may charge for this service and will respond to
reasonable requests as soon as practicable, and in any event, within the time
limits prescribed by law.

2. Method and procedure for the destruction of Personal Data

Sedgwick retains your Personal Data for long as needed to provide you the
Services and/or as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements. Personal Data is destroyed when it is no
longer necessary for these purposes.

3. How to Contact Us

If you have any questions, comments, or concerns about how we handle your
Personal Data, then you may contact us a privacyissues@sedgwick.com.

당사가 수집하는 일부 데이터는 서비스 제공을 위해 의무적으로 수집해야 합니다. 그 외 경우에는 데이터 제공 여부를 선택하실 수 있으며, 당사가
데이터를 수집하는 시점에 해당 선택 가능 여부를 알려드립니다.

1. 데이터 접근 요청

Sedgwick은 귀하의 개인 데이터를 정확하고 최신의 상태로 유지하기 위한 조치를 취합니다. 대한민국에 거주하시는 경우, 당사가 귀하에 관해
수집한 개인 데이터에 대해 접근, 수정, 이의제기 및 삭제를 요청하실 수 있습니다. 귀하의 개인 데이터에 접근하시려면 본 개인정보보호 고지에
설명된 바에 따라 당사에 문의하십시오. 해당 법률에 따라, 당사는 본 서비스에 대해 수수료를 청구할 수 있으며, 법률에서 규정하는 시간 내에서
합당한 요청에 가능한 신속히답변해 드립니다.

2. 개인 데이터 폐기 방법 및 절차

Sedgwick은 귀하에게 서비스를 제공하는 데 필요하거나, 당사의 법적 의무를 적용하고, 분쟁을 해결하며, 당사 계약을 시행하는 데 필요한
기간 동안 귀하의 개인 데이터를 보유합니다. 개인 데이터는 이러한 목적을 위해 더 이상 필요하지 않을 때 폐기됩니다.

3. 당사 연락처

당사가 귀하의 개인 데이터를 취급하는 방법에 대한 질문, 의견 또는 우려 사항이 있는 경우, privacyissues@sedgwick.com으로
당사에 문의하실 수 있습니다.

Taiwan

If we process your data while you are located in Taiwan, you may have the right
to:

1. request for a review of the Personal Data;
2. request to make duplications of the Personal Data;
3. request to supplement or correct the Personal Data;
4. request to discontinue collection, processing or use of Personal Data; and
5. request to delete the Personal Data.

We will only retain applicable data as long as necessary for completing the
Services or for legal compliance, and in some cases, we may be required to
process your information to complete the Services. We process data based on the
right to process data that does not injure your rights and interests.

我們處理您的資料時，如您位在台灣，則您可能擁有以下權利：

1. 要求查閱個人資料；
2. 要求複製個人資料；
3. 要求補充或訂正個人資料；
4. 要求中止蒐集、處理或使用個人資料；及
5. 要求刪除個人資料。

我們僅會在完成標的服務或法律遵循所必要之期間內保留相關資料，而且在某些情況下，我們可能必須處理您的資訊才能完成標的服務。我們係基於不會損害您的權利及利益之資料處理權利，進行資料處理。

Trinidad

We take steps to keep your Personal Data accurate and up to date. If you reside
in Trinidad, you may request access to, deletion, or correction of the Personal
Data that we have collected about you. To access your Personal Data, please
contact us at the address listed above or email us at
privacyissues@sedgwick.com. We respond to reasonable requests as soon as
practicable, and in any event, within the time limits prescribed by law. If you
have further complaints, you can contact government agencies.

Turkey

By using the Services you consent to the collection, use and transfer of your
Personal Data as outlined in this Privacy Notice. Further, Personal Data
collected will be shared as outlined in this Privacy Notice.

1. Information Security

The Personal Data shared with Sedgwick will be protected using technical and
organizational measures designed to protect your information against
unauthorized access, theft, and loss as required by article 12 of the Law on
Protection of Personal Data no. 6698.

2. Personal Data accuracy

Sedgwick takes steps to keep your Personal Data accurate and up to date. You are
responsible for the accuracy of the information you have provided to Sedgwick,
and you understand that doing so is important in terms of exercising your
personal data rights under the Law on Protection of Personal Data no. 6698 and
other applicable legislation.

3. Access requests

If you reside in Turkey, you may request access to, and modification, opposition
and deletion of the Personal Data that we have collected about you. To access
your Personal Data, please contact us through our through email or in writing.
Subject to applicable law, we may charge for this service and will respond to
reasonable requests as soon as practicable, and in any event, within the time
limits prescribed by law.

4. Data retention and destruction

When you delete your account and/or when Personal Data is no longer needed to
provide the Services or to comply with our legal obligations, resolve disputes,
and enforce our agreements and/or the retention period under applicable law has
expired, your Personal Data may be anonymized and continued to be used in that
form.

Ukraine

We take steps to keep your Personal Data accurate and up to date. If you reside
in Ukraine, you may have various rights connected with the processing of your
Personal Data. To access your Personal Data, please contact us at the address
listed above. We respond to reasonable requests as soon as practicable, and in
any event, within the time limits prescribed by law. Rights related to the
processing of your Personal Data may include the right to:

* know about the location the data base of Personal Data which contains your
Personal Data;
* receive the information concerning the conditions of your Personal Data;
* know whether his/her Personal Data is stored in a respective database base;
* reject processing;
* change or destroy of Personal Data, if such data is processed illegally or
are inaccurate;
* stop illegal processing and accidental loss, destruction, damage due to
misleading uses or uses that may cause reputational harm;
* lodge complaints regarding the processing to applicable government
authorities or courts;
* If data is processed according to consent, make reservations to restrict the
right to process his/her Personal Data;
* withdraw consent to Personal Data processing;
* be informed of the procedure for automated processing of Personal Data; and
* be safeguarded against an automated decision having legal implications for
the person.

We will use our best efforts to respond to any request made here under within 30
days.

United Arab Emirates

If you reside in the United Arab Emirates, your use of the Services signifies
your consent to the following:

* You affirmatively waive your material privacy rights under applicable laws;
* Sedgwick may disclose any information you provide us, including information
you may consider private; and
* Sedgwick is not liable for any publication of information you provide us,
including information you may consider private.

Please do not use the Services if you disagree with any part of this Privacy
Notice.

United Kingdom

Click here to view our policy in English.

United States

The list below summarizes our collection, use, and disclosure of personal data.
To the extent that there is any conflict between this list and other sections of
this Privacy Notice, this list shall prevail.

For these types of personal information collected:

* Identifiers (e.g., name, e-mail, postal address, and phone number)
* Demographic information
* Employment information
* Education history
* Sensitive information such as government identifiers
* Financial information and account details
* Geolocation information
* Commercial information (e.g., travel history)
* Photos and videos
* Criminal history
* Telephone recordings

Whose source is: You provide directly to us, such as during the claims process
or through a customer satisfaction survey, and from business partners such as
insurers.

Collected and used with the purpose of: Manage your claim and related disputes;
Make decisions about claim assessment, processing and settlement; Train
employees; Prevent fraud; Conduct surveys; Manage our business operations
including legal compliance; Resolve complaints; Establish and defend legal
rights.

This Information is Disclosed for a Business or Commercial Purpose

Personal information is shared with these categories of Third Parties (which
does not include service providers): Partners in our industry such as
reinsurance brokers, appointed representatives, distributors, financial
institutions, securities firms, and retailers.

Personal information collected via Website Browsing Activity, including web
tracking technology such as browser cookies, flash cookies, and web beacons is
used for business and commercial purposes of website functionality,
customization and security, advertising and marketing. It is provided to Third
Party web tracking providers.

CALIFORNIA PRIVACY RIGHTS (effective January 1, 2020)

Data Subject Rights – California Residents

This portion of our Privacy Policy advises California residents of rights
provided in the California Consumer Privacy Act (“CCPA”) and how to effectuate
those rights by communicating with us. Please note, we will seek to verify your
identity when we receive an individual rights request from you in order to
ensure the security of your personal data.

Please customize your data preferences or direct any rights requests or
additional questions you may have regarding this Privacy Policy here or
privacyissues@sedgwick.com or by regular mail to ATTN: Privacy Office 8125
Sedgwick Way, Memphis, TN 38125 or by phone at 800-625-6588.

If you do, we will need to collect personal data and other information such as
your name, email or transaction history in order to verify your identity. You
may also authorize an agent to make a request on your behalf, who will need to
provide similar information for verification.

Right to Deletion of Personal Data

California residents have the right to request the deletion of personal data as
prescribed in Section 1798.105(a) of the CCPA. Sedgwick may not delete some or
all requested personal data as allowed or required by applicable law.

Right of Access: Right to Request Disclosure of Data Collection and Sharing
Practices

You may request to receive details about how we collect, use, and share your
personal data. Specifically, you may request to receive the specific pieces of
personal data that we have collected about you.

You may also request to receive:

• the categories of personal data that we have collected about you,
• the categories of personal data that we have disclosed for a business purpose,
• the categories of sources from which we collected the personal data,
• our purposes for collecting that personal data, and
• the categories of parties with whom we share your personal data.

Right to Opt-Out of Sale

We do not, and do not intend to, sell your personal data.

Right to not be Discriminated Against for Exercising CCPA Rights

We do not discriminate against you for exercising any CCPA rights, such as the
access and deletion rights described above.

Do Not Track

We treat the data of everyone who comes to our site in accordance with this
Privacy Notice, regardless their “Do Not Track” setting.

Click here to make a data deletion or access request

Vietnam

We take steps to keep your Personal Data accurate and up to date. If you reside
in Vietnam, Please let us now if you would like to access, correct, update, or
delete Personal Data that we hold about you. To access your Personal Data,
please contact us at the address listed above or email us at
privacyissues@sedgwick.com. We respond to reasonable requests as soon as
practicable, and in any event, within the time limits prescribed by law.

COOKIE LIST

A cookie is a small piece of data (text file) that a website – when visited by a
user – asks your browser to store on your device in order to remember
information about you, such as your language preference or login information.
Those cookies are set by us and called first-party cookies. We also use
third-party cookies – which are cookies from a domain different than the domain
of the website you are visiting – for our advertising and marketing efforts.
More specifically, we use cookies and other tracking technologies for the
following purposes:

STRICTLY NECESSARY COOKIES

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to
block or alert you about these cookies, but some parts of the site will not then
work. These cookies do not store any personally identifiable information.

COOKIES USED

* OptanonAlertBoxClosed
* OptanonConsent
* CRAFT_CSRF_TOKEN
* CraftSessionId

Strictly Necessary Cookies Cookie Subgroup Cookies Duration onetrust.com
* __cfduid (30 0)

* 30 days

cookielaw.org
* __cfduid (30 0)

* 30 days

cloudflare.com
* __cfduid (30 0)

* 30 days

.onetrust.com
* __cfduid (30 0)

* 30 days

PERFORMANCE COOKIES

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
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hsforms.net
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www.linkedin.com
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facebook.com
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