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Reviews, Discussions, and Advice from Real Users



RECENT REVIEWS

Real users share their stories. No fake reviews.
Prisma Access by Palo Alto Networks
Nikolay Dimitrov
Cyber Security Engineer at C-Serv

Supports auto-scaling for mobile users and provides the ability to create custom
threat signatures
It can be improved if some customers want to use Prisma Access only for web
traffic. Currently, it is a bit limited. Zscaler works better for web traffic.
Zscaler's agent application on your computer can configure the proxy settings
automatically, whereas Palo Alto's GlobalProtect agent is only a VPN solution.
You can't use it also as a secure gateway agent to force the computer to have
the settings to send the data to Prisma Access. They suggest using other
techniques to force the computer to use Prisma Access for a secure web gateway
solution. So, Zscaler is more like a secure web gateway, and Prisma Access is
more like a full VPN solution. I see the limitations of both vendors. Palo Alto
needs to improve the GlobalProtect agent to work as a secure web gateway agent,
not only as a VPN agent because some companies would want only a secure gateway.
They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a
secure web gateway agent for those customers who want only the secure web
gateway solution. Other vendors' agents, including ForcePoint which I don't like
at all, can do that. One feature that I find missing in Prisma Access, as well
as Palo Alto firewalls, is that they can't insert the 644 header. I want to be
able to see the IP address of the users basically. My understanding is that
almost no firewall can do this. It is not only Palo Alto, but it would be good
to have this feature. The only vendor that I know can insert it is FortiGate,
but with them, many other things don't work.
Read full review
Cisco Umbrella
Drake Kapler
Network Planning Associate at a manufacturing company with 1,001-5,000 employees

We can see all of our locations in one place and only have to make changes once
for all our locations
One of the coolest features, for me at least, is to be able to type in a website
and have it give an overall summary of how safe that website appears. Part of
that is just so that we can investigate. And if there's any sort of confusion
between our cyber team and us, we can look further into that site and dive more
into that risk score that Umbrella gives us. We can just analyze [those sites]
and make sure that we're unblocking safe sites and blocking sites that we deem
could be harmful for our employees. I would say it provides single-pane-of-glass
management. We still, of course, use those old WSAs, but in the long run, our
plan is to get those replaced with Umbrella. We have locations in Japan, Korea,
China. So it's a little bit more difficult to go through one proxy for all of
those, especially because it's a bit slower. What's nice is, [with] Umbrella
being in the cloud, we can just go into the site, see everything from the
management console in that page. Nothing is slow [and] nothing is hosted by us
so that we don't have to worry about network issues or management issues.
Everything is just laid out right in front of us from the Umbrella dashboard on
the internet, in the cloud. And that makes it super helpful for us to just
manage all that from one spot across all of our locations across the world. We
aren't a very big team, so that's the main thing. Going through filtering web
traffic or blocking sites or unblocking sites, whatever we need to do, can be a
bit tedious, especially when we have all these different locations and we would
have to go into each location specifically to perform these tasks. Umbrella,
being one pane for managing, being all-encompassing, allows us to quickly go in,
make a change, and it applies to either every location, if we want it to, or we
can have policies in place that only apply to certain users or certain
computers. And that makes it super useful for us because we're not messing
around with jumping into all these different locations and manually doing each
and every one individually. It is extremely helpful for us and it improves
efficiency exponentially.
Read full review
CyberArk Privileged Access Manager
SatishIyer
Assistant Vice President at a financial services firm with 10,001+ employees

Lets you ensure relevant, compliant access in good time and with an audit trail,
yet lacks clarity on MITRE ATT&CK
When I was a component owner for PAM's Privileged Threat Analytics (PTA)
component, what I wanted was a clear mapping to the MITRE ATT&CK framework, a
framework which has a comprehensive list of use cases. We reached out to the
vendor and asked them how much coverage they have of the uses cases found on
MITRE, which would have given us a better view of things while I was the product
owner. Unfortunately they did not have the capability of mapping onto MITRE's
framework at that time. PTA is essentially the monitoring interface of the
broker (e.g. Privileged Access Management, the Vault, CPM, PSM, etc.), and it's
where you can capture your broker bypass and perform related actions. For this
reason, we thought that this kind of mapping would be required, but CyberArk
informed us that they did not have the capability we had in mind with regard to
MITRE ATT&CK. I am not sure what the situation is now, but it would definitely
help to have that kind of alignment with one of the more well-known frameworks
like MITRE. For CyberArk as a vendor, it would also help them to clearly spell
out in which areas they have full functionality and in which ares they have
partial or none. Of course, it also greatly benefits the customers when they're
evaluating the product.
Read full review


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