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PRIVACY POLICY NORTH AMERICA

At Blackbaud, we are committed to protecting your privacy. This Policy applies
to Blackbaud’s collection and use of personal data in connection with our
marketing and provision of the Blackbaud Solutions, customer support and other
services (collectively, the “Services”), for example if you are a customer,
visit the website, interact with us at industry conferences, or work for a
current or prospective customer of the Services. In addition, our service Target
Analytics® collects data on individuals in the United States to provide
non-profit customers with accurate information on their prospective constituents
in the Social Good space. You can read more about our privacy practices for
Target Analytics® below. The Services don’t include JustGiving and everydayhero,
which have their own privacy policies. The terms “personal data” or “personal
information” refer to information that can reasonably identify an individual.

If you’re a constituent, supporter, patient or student of one of our customers,
to which we provide the Services, your data will be used in accordance with that
customer’s privacy policy. In providing the Services, Blackbaud acts as a
service provider and thus, this Policy will not apply to constituents of our
customers.


PERSONAL INFORMATION WE COLLECT

We collect personal data that you provide to us, either by creating a Blackbaud
account, using the website, submitting ‘Contact Us’ forms, or otherwise
interacting with us (like at conferences and trade shows). Generally, this
information is requested when you are asked to register for a Blackbaud ID,
subscribe to e-mail newsletters, complete an online form, download resource
information, or when requesting information about or purchasing our Services.

We may collect data about you from third parties. As is typical for businesses
that market their products to other organizations, sometimes we obtain your work
contact information from third party data suppliers or joint marketing partners
to contact you with communications containing promotions, customer stories,
Blackbaud news and updates or thought leadership. We may also get your
information from publicly-available sources and social networking sites, like
LinkedIn or your organization’s website. In the last 12 months, Blackbaud has
collected data in the following categories:

CategoryExamples IdentifiersName, postal address, email, IP addressCommercial or
transactions informationYour organization’s purchase of our
ServicesInternet/Solutions activityYour interaction with our websites or
SolutionsProfessional informationRole at your organization


USE OF YOUR PERSONAL INFORMATION

In addition to the purposes described when we collect data from you, we may use
your personal information in the following ways:

 * Log In: Using your Blackbaud ID, we allow you to sign into the secure portion
   of our website or a Blackbaud Solution. We also use your data to give you
   access to the Blackbaud Community, where we may notify you of important news
   and alerts about our Services.
 * Information Requests: We send you information you request about the Blackbaud
   Services.
 * Marketing Communications: We may contact you about promotions, customer
   stories, Blackbaud news and updates, or thought leadership content. We may
   send these communications via email or postal mail, call your organization,
   or serve you advertisements on our website and others. If you would no longer
   like to receive such emails, please follow the “Unsubscribe” instructions at
   the end of each email. Your e-mail address will be removed from our marketing
   list. Please allow us a reasonable period of time in order to satisfy your
   request, as some promotions may already be in process. To opt out of being
   contacted by any other communication methods, please contact us at
   webmaster@blackbaud.com.
 * Customers: If you’re a Blackbaud customer, we may use your personal data to
   provide Services you request and in connection with payments.
 * Improving Blackbaud: We use aggregated and personal data about you and your
   use of our websites and the Blackbaud Services to develop, improve, and test
   those services.
 * Compliance and Safety: We may use your personal data to comply with our legal
   obligations and to identify and remediate suspected or actual fraudulent
   activity or security incidents.


SHARING YOUR PERSONAL INFORMATION

Blackbaud may share your personal information as necessary to provide the
Services or as you specifically request. We may disclose your data to our
affiliated organizations and subsidiaries, and to service providers who render
services to us or you on our behalf. We also may disclose your information if
required by law or to enforce our legal rights or defend us against a legal
claim or for the identification or remediation of suspected or actual fraudulent
activity or security incidents. We may share your information in connection with
a sale or reorganization of Blackbaud. We may also share your personal data if
it is necessary to act in urgent circumstances to protect the safety of
Blackbaud customers, website visitors, or the public.


ACCESS TO YOUR PERSONAL INFORMATION

If you are a registered user of our website, you may review and update this
information at any time on www.blackbaud.com. Registered users can view and edit
personal information they have already given us.


INFORMATION COLLECTED FROM CHILDREN

Blackbaud’s websites are general audience sites, and we do not knowingly collect
information about children or sell products to children under the age of 13. If
you are under the age of 13, you must ask your parent or guardian to assist you
in using our website. Furthermore, we may restrict entries to any contests,
sweepstakes or promotions to entrants who are at least 18 years of age. We
certainly don’t sell data of children under 16.


SECURITY OF YOUR PERSONAL INFORMATION

We restrict access to personal information collected about you at our website to
our employees, our affiliates’ employees, those who are otherwise specified in
this Policy or others who need to know that information to provide the Services
to you or in the course of conducting our business operations or activities.
While no website can guarantee exhaustive security, we maintain appropriate
physical, electronic and procedural safeguards to protect your personal
information collected via the website. We protect our databases with various
physical, technical and procedural measures and we restrict access to your
information by unauthorized persons. We also advise all Blackbaud employees
about their responsibility to protect customer data and we provide them with
appropriate guidelines for adhering to our company’s business ethics standards
and confidentiality policies. Inside Blackbaud, data is stored in
password-controlled servers with limited access.


LINKS TO OTHER WEBSITES

For your convenience, we may provide links to other websites that we do not
control. We cannot be responsible for the privacy practices of any websites not
under our control and we do not endorse any of these websites, the services or
products described or offered on such sites or any of the content contained on
those sites.


USE OF COOKIES

A cookie is a piece of information that a web server may place on your computer
when you visit a website. Cookies are commonly used by websites to improve the
user experience and have not been known to transmit computer viruses or
otherwise harm your computer. Many cookies last only through a single website
session, or visit. Others may have an expiration date, or may remain on your
computer until you delete them.

We may use cookies for a number of purposes—for example, to maintain continuity
during a user session, to gather data about the usage of our website for
research and other purposes, to store your preferences for certain kinds of
information and marketing offers or to store a user name or encrypted
identification number so that you do not have to provide this information every
time you return to our website. To ensure we are publishing content customers
need and want, Blackbaud collects aggregated site-visitation statistics using
cookies. When someone visits the site, a cookie is placed on the customer’s
machine (if the customer accepts cookies) or is read if the customer has visited
the website previously.

Our cookies will track only your activity relating to your online activity on
this website, and will not track your other Internet activity.

You can decide if and how your computer will accept a cookie by configuring your
preferences or options in your browser. However, if you choose to reject
cookies, you may not be able to use certain of our Services or website features.
For example, if you choose to not have your browser accept cookies from
Blackbaud’s website, you will need to re-enter your personal information each
time that you attempt to access premium information.

Certain pages on our websites contain “web beacons” (also known as Internet
tags, pixel tags and clear GIFs). These web beacons allow third parties to
obtain information such as the IP address of the computer that downloaded the
page on which the beacon appears, the URL of the page on which the beacon
appears, the time the page containing the beacon was viewed, the type of browser
used to view the page, and the information in cookies set by the third party.

An IP address is a unique identifier that certain electronic devices use to
identify and communicate with each other on the Internet. When you visit our
website, we may view the IP address of the device you use to connect to the
Internet. We use this information to determine the general physical location of
the device and understand from what regions of the world our website visitors
come. We also may use this information to enhance our website.

We do not currently take actions to respond to Do Not Track signals sent by your
Internet browser because a uniform technological standard has not yet been
developed.


CONTESTS, SWEEPSTAKES AND OTHER PROMOTIONS

On our website, you may wish to participate in contests, sweepstakes and other
promotions that we may offer from time to time. Through these promotions, you
may choose to participate in activities such as sharing information found on our
websites with others and sending email invitations. If you choose to participate
in these promotions, and are eligible to do so, we may ask you for information
such as your name, email address, date of birth and telephone number.

In connection with any contests, sweepstakes and other promotions that we may
offer from time to time via the website, we use the information you provide to
administer the contests, sweepstakes and other promotions. We also may use the
information to communicate with you, or the other people you select, about our
products and services or our partners may use such information to communicate
with you about the contests, sweepstakes or other promotions or their products
and services. As mentioned above, if you create a profile and submit an entry in
connection with a contest or promotion, your name, profile and entry, but not
your email address, phone number and age, will be visible to other website
users.


TRANSFER OF INFORMATION

Blackbaud is headquartered in the United States of America. Any personal
information you provide may be stored and maintained in a secure database in the
United States. If you are a resident of a country other than the United States
and provide us with your information, you consent to the transfer of your data
into the United States.


TARGET ANALYTICS®

Target Analytics® provides data intelligence to nonprofit customers to help them
identify and engage constituents to support their missions. This business
collects personal information from data compiling companies, non-private
websites containing publicly available information, and government entities. We
only collect data on US individuals at least 18 years old.

For Target Analytics®, we collect the following categories of personal
information in the last 12 months:

CategoriesExamplesPersonal and Online IdentifiersName; alias; postal address;
email address; or similar identifiers.Categories of personal information
described in Cal. Civ. Code § 1798.80(e)Physical characteristics or description;
Telephone number.Characteristics of protected classifications under California
or federal lawRace; color; religion; sex/gender; marital status; military or
veteran status; national origin; or similar information.Commercial or
transactions informationExamples include records of personal property, products
or services purchased, obtained, or considered, or other purchasing or consuming
histories or tendencies.Internet or other electronic network activity
informationExamples include online interests, such as information about
categories of consumer interests derived from online usage; and information on a
consumer's interaction with a website, application, or
advertisement.Professional or employment-related informationExamples include
current or past job history.Inferences about your predicted characteristics and
preferencesExamples include inferences drawn to create a profile about you
reflecting your preferences, characteristics, behavior, attitudes; and median
age, wealth rating and median income.Other information about you that is linked
to the personal information aboveExamples include any personal information not
captured by one of the CCPA-enumerated categories of personal information listed
above that may be linked to the personal information above.

We collect this data for business purposes of internal research, internal
operations, auditing, detecting security incidents, debugging, short-term and
transient use, fulfilling and improving our Services, quality control, and legal
compliance. We also collect this data for commercial purposes—to share such
information with our nonprofit customers. We sell the foregoing categories of
information to nonprofit organizations and to an agency that serves the
nonprofit community in direct marketing prospect acquisition.

Such agency is not permitted to sell this data to any entity outside the
nonprofit community.

We also disclose the foregoing types of data to our service providers for the
purposes of rendering services to us.


CALIFORNIA CONSUMERS

The California Consumer Privacy Act (the “CCPA”) affords California consumers
additional privacy protections, including the right to know what information we
collect, disclose, and sell, as well as the right to request deletion of your
data and to opt out of the sale of your data. Businesses can’t discriminate
against you for exercising any of these rights.

For a description of the data we collect and the categories of sources of such
information, please refer to the “Personal Information We Collect” and “Target
Analytics®” sections above. We use this data for the purposes outlined in the
“Use of your Personal Information” and “Target Analytics®” sections. We disclose
this information for business purposes as set forth in the “Sharing your
Personal Information” and “Target Analytics®” sections.

Blackbaud does not sell your personal information, except as set forth in the
“Target Analytics®” section.

To make a consumer access request, request your data be deleted, or opt out of
sale, please see our CCPA page. We will verify your identity prior to fulfilling
your request, which may require government identification. Authorized agents may
be used to submit rights requests, in which cases we will take steps to verify
the consumer’s identity and that the agent has authority to act on the
consumer’s behalf.


HOW TO REACH US

For questions about this Policy or our privacy practices, please email
privacy@blackbaud.com.


CHANGES TO THIS POLICY

Blackbaud may update this Policy at any time and from time to time and we will
post any changes to this page. The most recent version of the Policy is
reflected by the version date located at the bottom of this Policy.

Last updated October 15, 2020


TRANSFER OF PERSONAL DATA TO THE UNITED STATES

This is a United States-based website and is subject to United States law. When
Blackbaud collects personal data of individuals located in the European Union,
United Kingdom, or Switzerand, we may transfer such data to the United States.

Blackbaud uses Standard Contractual Clauses (“SCCs”) or Model Clauses as a
mechanism to provide appropriate safeguards for the protection of personal data
for EU, UK, and Swiss data protection purposes.

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