URL: https://helpdesk-docs.iso.org/
Submission: On August 06 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 11 IPs in 3 countries across 6 domains to perform 17 HTTP transactions. The main IP is 54.165.221.84, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk-docs.iso.org.
TLS certificate: Issued by R10 on June 6th 2024. Valid for: 3 months.
This is the only time helpdesk-docs.iso.org was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 54.165.221.84 14618 (AMAZON-AES)
2 2600:9000:264... 16509 (AMAZON-02)
1 54.231.234.40 16509 (AMAZON-02)
2 18.244.20.117 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
2 138.81.131.232 3303 (SWISSCOM ...)
1 2a00:1450:400... 15169 (GOOGLE)
1 2001:4860:480... 15169 (GOOGLE)
3 143.204.215.36 16509 (AMAZON-02)
2 13.32.23.26 16509 (AMAZON-02)
17 11
Domain Requested by
3 beacon-v2.helpscout.net helpdesk-docs.iso.org
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 cdn.iso.org s3.amazonaws.com
2 www.google-analytics.com helpdesk-docs.iso.org
www.google-analytics.com
2 d33v4339jhl8k0.cloudfront.net helpdesk-docs.iso.org
2 d3eto7onm69fcz.cloudfront.net helpdesk-docs.iso.org
1 region1.google-analytics.com www.googletagmanager.com
1 www.googletagmanager.com www.google-analytics.com
1 s3.amazonaws.com helpdesk-docs.iso.org
1 helpdesk-docs.iso.org
17 10

This site contains links to these domains. Also see Links.

Domain
helpdesk.iso.org
www.helpscout.com
Subject Issuer Validity Valid
helpdesk-docs.iso.org
R10
2024-06-06 -
2024-09-04
3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2023-10-10 -
2024-09-19
a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.google-analytics.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
*.iso.org
Trustico RSA DV CA
2024-05-03 -
2025-06-03
a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03
2024-03-18 -
2025-04-15
a year crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk-docs.iso.org/
Frame ID: 91EB4164B9494F8A909BB6FCE6F691B5
Requests: 18 HTTP requests in this frame

Screenshot

Page Title

ISO helpdesk knowledge base

Detected technologies

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js

Page Statistics

17
Requests

100 %
HTTPS

40 %
IPv6

6
Domains

10
Subdomains

11
IPs

3
Countries

684 kB
Transfer

1018 kB
Size

5
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

17 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
helpdesk-docs.iso.org/
36 KB
8 KB
Document
General
Full URL
https://helpdesk-docs.iso.org/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.165.221.84 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-165-221-84.compute-1.amazonaws.com
Software
openresty /
Resource Hash
c513d2a10b560f1a2af288ae4db8b77232268dedcb8c679910388c57a8500b58

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Tue, 06 Aug 2024 10:58:59 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1722693863871.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
114 KB
115 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1722693863871.css
Requested by
Host: helpdesk-docs.iso.org
URL: https://helpdesk-docs.iso.org/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:9200:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://helpdesk-docs.iso.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Tue, 06 Aug 2024 10:07:39 GMT
via
1.1 f192553c835240a9b5df520fb7ffd876.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
3083
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
6EMFcQFRLcJu6BJsh61jrj7oh-hw0zV7wviJfMTrFmQVVed_MnIHhA==
kb-style-06-2023.css
s3.amazonaws.com/helpscout.net/docs/assets/5a293aa00428631b6b6dbb4e/attachments/649bf3cc71aa76165c8687c7/
80 KB
80 KB
Stylesheet
General
Full URL
https://s3.amazonaws.com/helpscout.net/docs/assets/5a293aa00428631b6b6dbb4e/attachments/649bf3cc71aa76165c8687c7/kb-style-06-2023.css
Requested by
Host: helpdesk-docs.iso.org
URL: https://helpdesk-docs.iso.org/
Protocol
HTTP/1.1
Security
TLS 1.3, , CHACHA20_POLY1305
Server
54.231.234.40 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
1e0e75c17869ed6d9c597db00f7517f2d469af6db4faf1195e1760808737a6ea

Request headers

Referer
https://helpdesk-docs.iso.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 06 Aug 2024 10:59:00 GMT
Last-Modified
Wed, 28 Jun 2023 08:48:13 GMT
Server
AmazonS3
x-amz-request-id
HK0BRZ7E8HXH0RA0
ETag
"9df2f37c484668d5b8d1ef7e06a4a6bf"
x-amz-server-side-encryption
AES256
Content-Type
text/css
Accept-Ranges
bytes
Content-Length
81511
x-amz-id-2
9nEUJr9Rg4Q0O0itYqT8HJ2KFoXkVLARt4HvuyF3Rx/27mxasMqrl+5jTsuSHyLffL6uPlen584=
2018-01-30_16h26_02.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5a293aa00428631b6b6dbb4e/images/5a7099cd2c7d3a4a419863f1/
4 KB
4 KB
Image
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5a293aa00428631b6b6dbb4e/images/5a7099cd2c7d3a4a419863f1/2018-01-30_16h26_02.png
Requested by
Host: helpdesk-docs.iso.org
URL: https://helpdesk-docs.iso.org/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.117 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-117.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5df00939de7b8a5ac3ebcb07ce73cc700bfaf4a5d951b75023c3fbab41297fa8

Request headers

Referer
https://helpdesk-docs.iso.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 06 Aug 2024 05:16:56 GMT
via
1.1 abf6c055b398b223d7325958955066c0.cloudfront.net (CloudFront)
last-modified
Wed, 11 Apr 2018 14:55:30 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
age
20524
x-amz-server-side-encryption
AES256
etag
"bffa3cbc9539a8a5aa381b81a72b191b"
x-cache
Hit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
3711
x-amz-cf-id
I1Ms4kagceRKq37KeDqOPEZ8q6olU3LAabYY2D_IGU1db-i44YACHw==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
116 KB
116 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: helpdesk-docs.iso.org
URL: https://helpdesk-docs.iso.org/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:9200:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://helpdesk-docs.iso.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Tue, 06 Aug 2024 10:31:18 GMT
via
1.1 f192553c835240a9b5df520fb7ffd876.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
1663
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
mTn4XYVr28aAK_EkhzBx9y0OiZpJfCl5KmRiOrh4vlq5iyYDtbUE2w==
analytics.js
www.google-analytics.com/
52 KB
21 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: helpdesk-docs.iso.org
URL: https://helpdesk-docs.iso.org/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de36e50194320a7d3ef1ace9bd34a875a8bd458b253c061979dd628e9bf49afd
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://helpdesk-docs.iso.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Tue, 06 Aug 2024 09:15:05 GMT
last-modified
Tue, 12 Dec 2023 18:09:08 GMT
server
Golfe2
age
6234
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
20994
expires
Tue, 06 Aug 2024 11:15:05 GMT
truncated
/
52 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
88cf93cacbc57d9a616408f3cf7abb2b7b41f6a5d3eddd573ae100b1fa5a4f00

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Content-Type
image/jpeg
Inter-Regular.woff2
cdn.iso.org/resources/fonts/inter/3.19/
97 KB
97 KB
Font
General
Full URL
https://cdn.iso.org/resources/fonts/inter/3.19/Inter-Regular.woff2?v=3.19
Requested by
Host: s3.amazonaws.com
URL: https://s3.amazonaws.com/helpscout.net/docs/assets/5a293aa00428631b6b6dbb4e/attachments/649bf3cc71aa76165c8687c7/kb-style-06-2023.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
138.81.131.232 , Switzerland, ASN3303 (SWISSCOM Swisscom Switzerland Ltd, CH),
Reverse DNS
cdn.iso.ch
Software
nginx /
Resource Hash
d612f1212b452af07f1a5defb2b672e76a91f7139e7499fa48bb9b2b985c22d6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://s3.amazonaws.com/
Origin
https://helpdesk-docs.iso.org
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 06 Aug 2024 10:59:00 GMT
strict-transport-security
max-age=31536000; includeSubDomains
last-modified
Tue, 30 Aug 2022 16:05:06 GMT
server
nginx
etag
"630e3532-18234"
content-type
application/font-woff2
access-control-allow-origin
*
cache-control
max-age=2592000
accept-ranges
bytes
content-length
98868
truncated
/
2 KB
2 KB
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
6c5f871741c69e29a0bb4f5273cdd8ccf8a9a03ad9e4043f2505aa188ecf611e

Request headers

Referer
Origin
https://helpdesk-docs.iso.org
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Content-Type
application/x-font-ttf;charset=utf-8
Inter-ExtraLight.woff2
cdn.iso.org/resources/fonts/inter/3.19/
102 KB
102 KB
Font
General
Full URL
https://cdn.iso.org/resources/fonts/inter/3.19/Inter-ExtraLight.woff2?v=3.19
Requested by
Host: s3.amazonaws.com
URL: https://s3.amazonaws.com/helpscout.net/docs/assets/5a293aa00428631b6b6dbb4e/attachments/649bf3cc71aa76165c8687c7/kb-style-06-2023.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
138.81.131.232 , Switzerland, ASN3303 (SWISSCOM Swisscom Switzerland Ltd, CH),
Reverse DNS
cdn.iso.ch
Software
nginx /
Resource Hash
b6cd094ac0266d57a2ad005d1e2e2125cfd2475cd816b33e4774795d14242afc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://s3.amazonaws.com/
Origin
https://helpdesk-docs.iso.org
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 06 Aug 2024 10:59:00 GMT
strict-transport-security
max-age=31536000; includeSubDomains
last-modified
Tue, 30 Aug 2022 16:05:05 GMT
server
nginx
etag
"630e3531-19728"
content-type
application/font-woff2
access-control-allow-origin
*
cache-control
max-age=2592000
accept-ranges
bytes
content-length
104232
collect
www.google-analytics.com/j/
15 B
225 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j101&a=956514778&t=pageview&_s=1&dl=https%3A%2F%2Fhelpdesk-docs.iso.org%2F&ul=de-de&de=UTF-8&dt=ISO%20helpdesk%20knowledge%20base&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAEABAAAAACAAI~&jid=949394114&gjid=795053918&cid=879106430.1722941940&tid=UA-130999490-1&_gid=1615678253.1722941940&_r=1&_slc=1&z=570908660
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
215cbb5377c6b89806dc129b6d7b41f5cac00b2b9c123fefb8131f27847a20e8
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://helpdesk-docs.iso.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Tue, 06 Aug 2024 10:58:59 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://helpdesk-docs.iso.org
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15
expires
Fri, 01 Jan 1990 00:00:00 GMT
js
www.googletagmanager.com/gtag/
261 KB
92 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-GJX9GBC68K&cx=c&_slc=1
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
a4f1a40d9edea0c92fb4345e0737d76c3110d8784724157d07f5335908edbca5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Referer
https://helpdesk-docs.iso.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 06 Aug 2024 10:59:00 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
93851
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Tue, 06 Aug 2024 10:59:00 GMT
collect
region1.google-analytics.com/g/
0
0
Fetch
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-GJX9GBC68K&gtm=45je47v0v9109816752za200&_p=1722941939990&gcd=13l3l3l2l2&npa=0&dma_cps=syphamo&dma=1&tag_exp=95250753&ul=de-de&sr=1600x1200&cid=879106430.1722941940&ir=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&are=1&frm=0&pscdl=noapi&_eu=EBAI&_s=1&dl=https%3A%2F%2Fhelpdesk-docs.iso.org%2F&dt=ISO%20helpdesk%20knowledge%20base&sid=1722941940&sct=1&seg=0&en=page_view&_fv=1&_ss=1&_ee=1&tfd=1242
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-GJX9GBC68K&cx=c&_slc=1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash

Request headers

Referer
https://helpdesk-docs.iso.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 06 Aug 2024 10:59:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://helpdesk-docs.iso.org
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
beacon-v2.helpscout.net/
458 B
900 B
Script
General
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: helpdesk-docs.iso.org
URL: https://helpdesk-docs.iso.org/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-36.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
992480f2372e7e8936911137328e7a424956a94549050cbb61180e31f33247ff
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk-docs.iso.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 06 Aug 2024 10:58:03 GMT
content-encoding
gzip
via
1.1 2d1e1e8dc0f3eb7773ec9d89a7d50ce2.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
59
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
326
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 05 Aug 2024 08:38:29 GMT
server
AmazonS3
etag
"417c1f8d99bc161f2e06d07b4eb37357"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
nslxgGikW2W61I-4jZdmpC2gTLvkUG7-7DtloW9CAJfcJy98zRr_eQ==
2018-01-30_16h26_02.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5a293aa00428631b6b6dbb4e/images/5a7096d80428634376cf5d38/
1 KB
1 KB
Other
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5a293aa00428631b6b6dbb4e/images/5a7096d80428634376cf5d38/2018-01-30_16h26_02.png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.117 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-117.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c021a371193e06d7568131b4af61da6a9e6d909e7f2e7ed76813d3f3a790ca45

Request headers

Referer
https://helpdesk-docs.iso.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 06 Aug 2024 07:23:42 GMT
via
1.1 abf6c055b398b223d7325958955066c0.cloudfront.net (CloudFront)
last-modified
Wed, 11 Apr 2018 14:55:30 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
age
13420
x-amz-server-side-encryption
AES256
etag
"9726b51f04a9bf41333a26ab173d432d"
x-cache
Hit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
1165
x-amz-cf-id
VRNycx9XhYd7SasS2eAbhg2ZSmvDVM9AmQ6ccM8IEzB5SqfxVul5gQ==
vendor.5fe8f3bc.js
beacon-v2.helpscout.net/static/js/
62 KB
23 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-36.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c615d03cee52e9673053fd8588d0e124a318245eb3e831e8f3a9204c6d3c99f2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk-docs.iso.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 06 Aug 2024 09:47:51 GMT
content-encoding
gzip
via
1.1 2d1e1e8dc0f3eb7773ec9d89a7d50ce2.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
4270
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22572
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Fri, 26 Jul 2024 17:26:38 GMT
server
AmazonS3
etag
"a3d10a46a82feffc1fa974df28b56f57"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
mOZFz-J6mEsJZBAZEttLgFZj9kmFcAosBbZYFpZZk_mu6CO0nM9Haw==
main.ddc6d8d6.js
beacon-v2.helpscout.net/static/js/
31 KB
13 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/main.ddc6d8d6.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-36.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9fa02332e26a86f2561fda8191abbfa308cda997a44f8c6aaf7a5b10a64e3b1f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk-docs.iso.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 06 Aug 2024 09:47:51 GMT
content-encoding
gzip
via
1.1 2d1e1e8dc0f3eb7773ec9d89a7d50ce2.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
4270
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12421
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 05 Aug 2024 08:38:29 GMT
server
AmazonS3
etag
"265485c7ab8090f2557d87d07c4defe1"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
6ebsjIujOK2TeMAn3Ahx15_CKJNEks-Yld-Y2G4SPEP2g-od_iUU2A==
805fcb1f-0286-4434-a3ff-41866b8dc409
d3hb14vkzrxvla.cloudfront.net/v1/
8 KB
9 KB
XHR
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/805fcb1f-0286-4434-a3ff-41866b8dc409
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.26 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-26.fra56.r.cloudfront.net
Software
/
Resource Hash
d9a84b083af8288c93cff27fd0d99a57662cbcbf97b07cd58c2831a837380098
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
05757726-5a4b-4f8a-8060-b80f8a3d079f
Helpscout-Release
2.2.211
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
5ba138e5-02c6-4911-a37f-4e0b95dc0012
Referer
https://helpdesk-docs.iso.org/
Beacon-Device-Instance-ID
ea67cd76-57ff-44a5-8e80-b269606e784e
Helpscout-Origin
Beacon-Embed

Response headers

date
Tue, 06 Aug 2024 10:59:00 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 3d58896f901dbeed449603f5d2b4d9f0.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://helpdesk-docs.iso.org
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
gST6TaXzJ6OQ7Nmscn0krKJBVTfmDpsb98yumgxwMnSw23TQxy0Xgg==
x-ratelimit-limit-chat-tokens-hour
25
805fcb1f-0286-4434-a3ff-41866b8dc409
d3hb14vkzrxvla.cloudfront.net/v1/
0
0
Preflight
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/805fcb1f-0286-4434-a3ff-41866b8dc409
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.26 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-26.fra56.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://helpdesk-docs.iso.org
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://helpdesk-docs.iso.org
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Tue, 06 Aug 2024 10:59:00 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 3d58896f901dbeed449603f5d2b4d9f0.cloudfront.net (CloudFront)
x-amz-cf-id
LfIICIubhMWcHoSLS0scbqqicb9fEfa7w22a8jd902XFDIMKxyKKbA==
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

21 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 string| GoogleAnalyticsObject function| ga function| Beacon function| hashChanged function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| dataLayer object| google_tag_manager object| beaconJsonp

5 Cookies

Domain/Path Name / Value
helpdesk-docs.iso.org/ Name: PLAY_SESSION
Value: "e8f0bc20252ba1b9c96d8f19ccb53e899590a794-siteId=5a293aa00428631b6b6dbb4f&hs.session.id=fOH7Je5g4DNwUTq0xP1ws9vtmDqjPAPNJoeOBWy2y3EUmPay9j6Zz511QHivosMU&hs.session.exp=1723028339316"
.iso.org/ Name: _ga
Value: GA1.2.879106430.1722941940
.iso.org/ Name: _gid
Value: GA1.2.1615678253.1722941940
.iso.org/ Name: _gat
Value: 1
.iso.org/ Name: _ga_GJX9GBC68K
Value: GS1.2.1722941940.1.0.1722941940.0.0.0

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

beacon-v2.helpscout.net
cdn.iso.org
d33v4339jhl8k0.cloudfront.net
d3eto7onm69fcz.cloudfront.net
d3hb14vkzrxvla.cloudfront.net
helpdesk-docs.iso.org
region1.google-analytics.com
s3.amazonaws.com
www.google-analytics.com
www.googletagmanager.com
13.32.23.26
138.81.131.232
143.204.215.36
18.244.20.117
2001:4860:4802:34::36
2600:9000:2646:9200:b:1881:c0:21
2a00:1450:4001:80e::2008
2a00:1450:4001:82f::200e
54.165.221.84
54.231.234.40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