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85.13.195.94
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Effective URL: https://www.silvertouch.com/robotic-process-automation/automation-consulting/
Submission: On August 03 via manual from IE — Scanned from DE
Effective URL: https://www.silvertouch.com/robotic-process-automation/automation-consulting/
Submission: On August 03 via manual from IE — Scanned from DE
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Automation Consulting
AUTOMATION CONSULTING
Process Automation Solutions for Your Organization
Get a Quote
Home Robotic Process Automation Automation Consulting
A systematic approach leaves no room for gaps in requirements understanding and
we conduct a series of workshops with business process owners for the business
areas that can be considered for automation. Based on the process depth,
technology used, data structure and the application characteristics, we derive
the complexity levels for Process assessment.
IS YOUR ORGANISATION FACING ANY OF THE BELOW?
* Why are the resources
over-burdened?
* Are they able to deliver
on time with accuracy?
* Are the enterprises able to
scale up to the expectations in
process optimization?
* Are processes
person dependent?
IF THE ANSWER ISYES
SILVER TOUCH HAS PUT A STEP FORWARD TO INTRODUCE ROBOTIC PROCESS AUTOMATION IN
PLACE TO ANSWER ALL THESE QUESTIONS.
ROBOTIC PROCESS AUTOMATION IS
* Designed for business users
* Creates bots in minutes/hours
* Operationalize in days/weeks
* Low upfront investment
* ROI in 3-6 months
Silver Touch is the Business partner with Automation Anywhere and UiParth, in
proving the platform for Robotic Process Automation. Silver Touch has been
recognized as the Centre of Excellence by RPA Global Leader, Automation
Anywhere.
RPA, Robotic Process Automation is the phenomenon of Software Bots working on
routine, highly voluminous repetitive manual tasks normally performed by the
humans. In many enterprises processes are loaded with resource burden with daily
mundane tasks. Why these business processes are resource burden? Empower your
employees with Digital Workforce. RPA helps businesses more scalable and with
happy customers.
Read our BoT Development Approach
SILVER TOUCH & AUTOMATION ROADMAP
We research and identify the process that requires automation and provide you
the best out of your processes and resources. We develop close knitted strategy
for RPA implementation envisaging specific objectives like Security, IT
infrastructure, and governance and change management protocols. Our domain
experts assess and identify processes suitable for automation within the
Organisation and provide support to the regularization of identified processes.
A well-defined RPA Roadmap helps organisations to decide on RPA Implementation.
Our RPA Experts pave the roadmap considering two main aspects (1) Process
Identification within the Organisation (2) Prioritization of identified
processes.
After identifying the processes for automation we perform feasibility study,
evaluate the complexity of each identified process, cost & Effort estimation of
each process and develop equation for cost savings on RPA implementation
thereby, Process Prioritization is done based on various studies conducted to
derive Return on Investment.
Process Identification
Identification of Processes that can be automated
High level Benefit Analysis
List and weigh the business priorities
Process Prioritization
Prioritize identified processes
Process analysis, assessment and feasibility study by our RPA experts lays
strong foundation for the RPA Implementation. Process walk-through with
different process owners within the Organisation and interviews help us to
perform feasibility study with predefined, trusted equation to derive the
feasibility equation. Based on the Feasibility Index, we decide whether the
Process is eligible for automation or not or is it possible with some
challenges.
PROCESS DISCOVERY & PROCESS ASSESSMENT
A systematic approach leaves no room for gaps in requirements understanding and
we conduct a series of workshops with business process owners for the business
areas that can be considered for automation. A systematic approach leaves no
room for gaps in requirements understanding and we conduct workshops with
business process owners to derive process automation use cases.
Our functional RPA Experts conduct process walk- through with SMEs and
identifies a couple of use cases for pilot run. Pilot run incurs minimal
investment and can be implemented quickly to assure the RPA capability. Our
practical approach enables us to realize the business use case automation.
Based on Process study input metrics, volume of data Complexity Calculator
generates development estimates and standardization estimates.
Process prioritization is done based on the manual hours spent, number of
resources working, departments involved, technology landscapes, information
silos, process steps, data size, business logic, deployment and standardization.
Look for our Real-time Business Use Cases
FEASIBILITY ANALYSIS
Feasibility analysis is conducted based on number of employees working on
specific task. Higher the number of employees working on process, highest the
priority. So, High number of FTE (full time employee equivalent) become high
priority for automation.
Structured rule based data processes with defined business rules become good
candidate and takes less time to automate process. It is easy and quick to
process structured digital data.
Processes with frequent changes & processes with high cycle time reduce the
probability of automation.
ABOVE-MENTIONED CRITERION WILL HELP IN RECOGNIZING THE PROCESS WHETHER IT CAN BE
AUTOMATED USING A STANDARD RPA TOOL. COMPLEX PROCESSES, WHICH INVOLVE JUDGMENTAL
CALLS OR DECISION-MAKING, OR REQUIRE HUMAN INTERVENTION, GET ELIMINATED FROM
ANALYSIS.
Silver Touch expedites feasibility of specific process considering the data
collected during the discovery /process walk-though.
COMPLEXITY ANALYSIS, EFFORT AND COST ESTIMATION
After completing the feasibility study, on high level the next step is to
estimate the complexity of selected processes to automate.
We have developed a complexity calculator to estimate the complexity of
identified process.
After finding the complexity index, the model compares to the automation cost
and effort for each process.
SAVINGS & BENEFITS ANALYSIS
We estimate FTE Savings for each process considering prevailing FTE count and
determining the % of automation possible. FTE Savings are calculated.
Apart from manual hour’s savings, there are significant savings as follows:
* Reduced Errors
* Business agility
* Employee productivity
* Regulatory compliance
ROI CALCULATION
Business priorities are defined based on the saved manual hours, quality
improvements in terms of reduced errors, streamlining critical processes;
improve employee morale and adherence to regulatory compliances.
BUSINESS PRIORITIES
Enterprises focus on many factors for automating any task. Silver Touch takes
care of the business priorities while conducting the high level benefit analysis
with Organisation. It includes following factors that can be taken into
consideration for business point of view:
* Save manual hours
* Improve Quality
* Streamline mission critical processes on high priority
* Improved employee experience
* Improve customer satisfaction
* Adhere to regulatory compliance
After identifying the process, we get basic information i.e., percentage of work
that can be automated and a draft estimation of the complexity is generated.
Information of manpower working on task/process, number of hours and average pay
and tasks re-occurrence, this type of data is collected. We conduct high level
benefit analysis considering above mentioned business priorities. Derive
complexity of the process using complexity calculator. Finally we provide the
equation of high priorities, annual savings in terms of hours and dollars.
Effective implementation of RPA helps your Organisation save time and costs.
By implementing Robotic Process Automation, employees can spend more time in
creative tasks and the enterprises can achieve much efficiency in completing
tasks and gain a giant leap with ROI in 3-6 months.
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