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Privacy


PRIVACY AT CITI

Our goal is to maintain your trust and confidence when handling personal
information about you.


YOU HAVE CHOICES

As a Citi customer, you have the opportunity to make choices. As you consider
this, we encourage you to make choices that enable us to provide you with
quality products and services that help you meet your financial needs and
objectives.


SECURITY OF PERSONAL INFORMATION

The security of personal information about you is our priority. We protect this
information by maintaining physical, electronic, and procedural safeguards that
meet or exceed applicable law. We train our employees in the proper handling of
personal information. When we use other companies to provide services for us, we
require them to protect the confidentiality of personal information they
receive.

If you are, or will be, a resident of the U.S. State of California, you have
certain rights with respect to your Personal Information under the California
Consumer Privacy Act ("CCPA"). For more information about what this means to
you, please click here.

To access your rights under CCPA, please call +1 833 971 1191 (United States) or
fill out this form to submit your request.


TO UNSUBSCRIBE

If you do not wish to receive useful product updates / marketing and advertising
communications, log in to Citibank Online at www.citibank.com.vn or Citi mobile
app or call our CitiPhone Banking at (84 28) 3521 1111 and submit an
Unsubscribes request. Please note that Unsubscribe option applies for all
products you hold with Citibank and excludes certain information such as regular
updates, alerts, follow-ups relating to the servicing of products or product
specific information.

This explains our cookie policy and online data gathering information practices
when you visit this site. This online data policy may be modified at our sole
discretion at any time by changing the notice you see here. This online data
policy is consistent with and remains subject to the Privacy Act and Citi's
Privacy Policies.


COOKIES

A cookie is a piece of information which a web server may place on your computer
when you visit a website. Cookies are commonly used by websites to improve the
user experience and have not been known to transmit computer viruses or
otherwise harm your computer. Many cookies last only through a single session,
or visit. Others may have an expiration date, or may remain on your computer
until you delete them.


HOW WE USE COOKIES

We use cookies for a number of purposes - for example, to maintain continuity
during a user session, to gather data about the usage of our website for
research and other purposes. Our cookies can only be used to track only your
online activity on our website. They can only be used to not track your other
Internet activity. Cookies set by us cannot be read by and are not shared with
any non-Citi website, although we may share some of the cookie information we
gather with other Citi companies.

Our cookies typically do not gather personally identifiable information.
However, if you agree, we may combine our cookie data with personally
identifiable information that you provide to us (such as your email address) so
that you may receive marketing offers specifically suited to your needs.


COOKIE FILTERS

You can decide if and how your computer will accept a cookie by configuring your
preferences or options in your browser. However, if you choose to reject
cookies, you may not be able to use some of our online services or website
features.

Your browser software may contain a feature, which is intended to notify you of
the cookie policies of the various web sites you visit. For example, the
Microsoft® Internet Explorer 6 browser software contained in Microsoft® Windows®
XP contains a version of such a cookie-filtering device, commonly known as P3P.
To learn more about P3P and how it may affect your online experience go to
www.w3.org/P3P. Citibank has attempted to make our websites compatible with the
P3P privacy filtering tool. However, P3P is still an evolving standard and
therefore, we are not responsible for any problems you experience when using a
P3P filter, or any discrepancies between the machine-coded statement of our
privacy policy which are read by the P3P tool and the human readable policy
which you see here and in the Privacy Notice of the Citi affiliate which
maintains your account. This Online Data Policy and your Citi affiliate's
Privacy Notice are the controlling documents to which you should refer if you
have questions about Citibank's privacy policies.


COOKIES OF OTHER COMPANIES

Citibank uses third party 'cookies' to collect information to perform
statistical analysis of aggregate user behavior, but those analysis are not
based on personal information. Citibank uses such analysis to measure
advertising effectiveness and relative consumer interest in the various areas of
the website. The companies we are obliged not to use these cookies for their own
internal purposes or share the information gathered with anyone other than
Citibank, in accordance with the terms of the contracts they have signed with
us.

Further information on the type of companies we use to collect information on
how you utilize the Citibank website can be found at Nielsen/NetRatings
(http://www.nielsen-online.com/intlpage.html) and Adobe Site Catalyst
(http://www.adobe.com/privacy/analytics.html).


GENERAL WEBSITE PRACTICES

Aside from the cookies themselves we also record other details about what you do
when using our website: which of our website's pages you try to open; and any
information you may choose to submit through forms or dialog boxes. In some
cases we offer you a choice as to whether the information you have entered will
be stored and re-used - typically to save yourself the trouble of entering it
again later.

The information we gather includes all internet banking activity, fund transfer
requests and online applications; e.g. to open a new account. Passwords, PINs
and 'secret answers' are only stored after being encrypted irreversibly; all
other details may be made accessible for analysis or review but only to Citi
employees (or approved agencies) who have been individually authorized on a
strictly need-to-know basis.

Our information sharing practices with affiliates and outside companies is the
same with respect to data collected both online and offline, and is governed by
Citi's Privacy Policy and the Privacy Act.


SECURITY

Citibank currently uses strong encryption (256-bit) security to help safeguard
your financial information. All transmission of customer information through
Citi websites is encrypted using 256-bit encryption technology. Citibank does
this through the use of special server software and server certificates that
allow us to establish secure 256-bit encryption sessions.

To the extent permitted by law, Citi shall not be responsible or liable for any
loss of privacy, disclosure of information, harm, damage or loss that may result
from your transmission of any information to us in any connection with this
Website.


LINKS TO OTHER WEBSITES

When you use a link to go from a Citi website to another organization's website,
this Internet Privacy Policy will no longer apply. Citi is not responsible for
the privacy policies of other organizations or the content of their websites.


EMAIL ADDRESS

If you are a customer of one of our online services such as citibank.com.vn,
CitiDirect or Citi Wealth Advisors Access, we may use your e-mail address to
advise you of any upgrades or changes to these services. We may also use your
e-mail address to send out regular communications that provide financial
services information, updates on new services and special offers. It is our
policy to e-mail our customers with direct marketing material only when we have
your express consent to do so. If you consent to direct marketing e-mail, we
will give you the option each time of not receiving further e-mail direct
marketing communications. Where specified in the relevant terms and conditions
of certain accounts, we may require you to receive important information solely
by e-mail and not by conventional mail. Informational e-mail messages will not
give you the option to stop receiving them, and will continue to be sent
regardless of whether you have chosen not to receive marketing e-mail
communications.


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CITIGROUP.COM
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Citi.com is the global source of information about and access to financial
services provided by the Citigroup family of companies.
Citi, Citibank, Citibank Online, Citi Mobile, Citi Alert, Citigold, CitiPhone
and other marks used herein are service marks of Citigroup Inc. or its
affiliates, used and registered in many countries.
The information provided on this website does not constitute the marketing of
any products or services to individuals resident in the European Union, European
Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, and
The Isle of Man or the UK. The content on this website is not, and should not be
construed as, an offer, invitation or solicitation to buy or sell any of the
products and services mentioned herein to such individuals.
Copyright © 2022 Citigroup Inc.



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