us.dockers.com
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Effective URL: https://us.dockers.com/pages/legal-privacy-policy
Submission: On November 18 via api from US — Scanned from DE
Effective URL: https://us.dockers.com/pages/legal-privacy-policy
Submission: On November 18 via api from US — Scanned from DE
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BLACK FRIDAY EXCLUSIVE: DOCKERS CREW GETS 50% OFF + FREE SHIPPING
Offer ends on 11/26/2022 at 11:59pm PST.
Promotion Excludes:
- Dockers® Vintage
- Dockers® x Malbon Golf
- Dockers® Maud Collection
- Dockers® x TRANSNOMADICA
- Dockers® x Selema
- Dockers® Made in the USA
Receive 50% off (and free standard ground shipping) when you register for an
account or are logged into an existing account. Automatically applied in cart.
Online exclusive. Entire order must be shipped to a single address and customer
is responsible for shipping costs of returned merchandise. Discount excludes
taxes, gift certificates, gift wrap and packaging/shipping charges. No
adjustments on previous purchases. This offer is valid only at us.dockers.com
and may not be combined with another offer. Only one promo code per order will
be accepted. LS&Co. reserves the right to modify or terminate this offer at any
time without notice.
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JOIN THE DOCKERS® CREW
JOIN HERE | extra 20% off welcome code is a one-time use only promotional code
only available for a limited time. To get the code, join the Dockers® email list
and we will email the code to you. Go to dockers.com, add the qualifying
product(s) to your cart, enter the code, and the 20% discount will be applied at
checkout. Exclusions apply. See cart for details. Offer does not apply to
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handling charges. To receive the Dockers® Crew benefits you must be logged into
your dockers.com account: https://us.dockers.com/account/login benefits are
automatically applied at checkout. This offer is valid on purchases at
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may not be combined with another offer and gift card purchases. LS&CO. reserves
the right to modify or terminate this offer at any time without notice. LS&CO.
employees not eligible for discount.
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email list and we will email the code to you. Go to dockers.com, add the
qualifying product(s) to your cart, enter the code, and the 20% discount will be
applied at checkout. Exclusions apply. See cart for details. Offer does not
apply to Dockers Factory Items, gift certificates, packaging, taxes, or shipping
and handling charges. This offer is valid on purchases at dockers.com in the
United States only. Limited to one time use per customer, and may not be
combined with another offer and gift card purchases. LS&CO. reserves the right
to modify or terminate this offer at any time without notice. LS&CO. employees
not eligible for discount.
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* Best Sellers
* Stretch & Performance
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Shop New Arrivals Review & Check out
LEVI STRAUSS & CO. PRIVACY POLICY
Effective Date: October 7, 2022
This Privacy Policy describes the information we collect about you when you
interact with us in our stores, our events (such as pop-ups), through customer
service, our member/loyalty program, on the Dockers® and Levi’s® retail
websites, our mobile app (where available) or our corporate website
(levistrauss.com) (collectively our "Platforms").
By submitting information through, or otherwise using, our Platforms, you
acknowledge that we may collect, use and disclose information in accordance with
this Privacy Policy, the privacy preferences you have made known to us, and as
permitted or required by law. As used in this Privacy Policy, "LS&Co.", "our",
"us", and "we" means Levi Strauss & Company, a corporation headquartered in the
United States of America, (unless a different legal entity is applicable to your
location as described in the "SUPPLEMENTAL NOTICES" section below). LS&Co. is
the parent company for the Levi's® and Dockers® family of brands. Beyond Yoga is
a subsidiary of LS&Co. but their Privacy Notice
at https://beyondyoga.com/pages/privacy-policy applies when you are doing
business with them.
LS&Co. reserves the right to modify this Privacy Policy at any time to keep it
up to date with legal and regulatory requirements and the way in which we
operate our business and will place any updates on our website. Please regularly
check our website for the latest version of this Privacy Policy. Where permitted
by law, your continued access to and/or use of our Platforms after any such
changes constitutes your acceptance of, and agreement to our practices. Please
periodically review this Privacy Policy so that you know what personal
information we collect, how we use it, and with whom we may share it.
We are deeply committed to the relationship and trust we have with you, and we
take our data protection responsibilities seriously. For more than 160 years, we
have been creating authentic products by leading with our values. As we continue
to innovate in how we bring products and services to life, we’ll match
progressive technology and practices with your privacy interests.
YOUR PERSONAL INFORMATION
How We Collect, Use, and Share Your Personal Information
We collect data when you interact with us at different touchpoints, including
information that can directly or indirectly identify you (your "Personal
Information"). As a consumer goods company, we use Personal Information for a
variety of business purposes including sharing it and combining it with other
information we might receive from our wholesale, retail and franchise partners,
technologies, and other third parties. This section details the kinds of
Personal Information we collect, how we use it, and describes the third parties
with whom we share Personal Information. See "SUPPLEMENTAL NOTICES" below for
additional information that may apply to you based on your location.
CONTACT INFORMATION:
This includes identifying information like names, email addresses, phone
numbers, shipping/billing/physical addresses, online identifiers you share in a
public forum (like your social media handles), or nicknames.
How we collect this information:
* Directly from you when you register an account, join a member (loyalty)
program (where available), sign up for emails, sign up for or attend an
event, order products from us online or purchase products in-store
* From third parties including our franchisees or others that manage locations
or product fulfillment or marketing list providers (where permitted under
applicable laws)
* From technologies (such as when you engage with the artificial intelligence
("AI") that fuels our chatbot)
Why we collect it:
* To contact you, for example to send you relationship, transactional and
commercial communications and other marketing and advertising (subject to
choices you may make to opt in or opt out)
* To administer sweepstakes, surveys, or contests
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
We share it with:
* Third party social media platforms (including for advertising through
platforms such as Meta or Amazon using pixels or custom audiences) (subject
to choices you may make to opt in or opt out)
* Marketing and advertising providers
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
FINANCIAL INFORMATION:
This includes information such as the last four digits of your credit/debit card
number, data used to authenticate your transactions, and information relating to
the use of alternative payment methods or third party checkout platforms to
complete your transaction.
How we collect this information:
* Directly from you when you make a purchase
* From third parties as needed to help securely process your requested
transaction
Why we collect it:
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
We share it with:
* Payment processors
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
OTHER IDENTIFYING INFORMATION:
This includes information that might reasonably be used to identify you, either
by itself or when combined with other data such as general or specific
demographic data, physical description such as your preferred clothing sizes,
information you share in a public open forum including social media, or other
information we collect from you after obtaining your prior consent.
How we collect this information:
* Directly from you when you create an account online or join our member
(loyalty) program (where available), use an offered mobile app, or through
our in-store experience/purchases
* When you submit a job application and from your references and other sources
(see our Candidate Privacy Notice for more information)
* As described in a separate notice or consent, such as a pop-up notice for a
special feature in our mobile app or sign-up terms for a special event
* From third parties including social media platforms, business partners and
advertising service providers
Why we collect it:
* To offer and administer special offers, contests, surveys and sweepstakes
* To send you relationship, transactional and commercial communications and
other marketing and advertising (subject to choices you may make to opt in or
opt out)
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
We share it with:
* Marketing and Advertising providers
* Customer Service providers
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
INFORMATION FROM OUR BUSINESS RELATIONSHIP:
This includes information you share on our website, in our apps, with Customer
Service, in-store stylists, or other representatives, including purchase and
return data, survey responses, customization services, feedback, communications
or information you share in a public forum like social media, choices you make
with respect to communications we send to you or how we use your data (e.g., to
opt in or opt out), account or member (loyalty) program information including
credentials or information you populate in your account, size, fit and product
preferences, exchanges with our AI powered chatbot, the stores you visit and
associated inferred data such as buying trends and preferences.
How we collect this information:
* Directly from you
* From third parties including social media platforms, business partners and
advertising service providers
* From technologies (such as the AI that powers our chatbot)
Why we collect it:
* To administer, support, and improve our online and in-store presence and
experience
* To help us understand your interests, personalize our interactions with you,
and develop our business relationship
* To offer and administer special offers, contests, surveys, and sweepstakes
* To send you relationship, transactional, and commercial communications, and
other marketing and advertising (subject to choices you may make to opt in or
opt out)
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
We share it with:
* Marketing and Advertising providers
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
AUDIO, VISUAL, SENSORY, AND BIOMETRIC INFORMATION:
This includes data such as audio recordings, visual film or still images,
physical and behavioral characteristics, or patterns. In some locations,
biometric information is considered sensitive Personal Information and subject
to additional protection.
How we collect this information:
* Directly from you if you make a telephone call to our customer service number
that is recorded, if you publicly post images or audio/video where you post
and tag us or our brands, if you choose to interact with optional features on
our platforms such as taking and submitting a selfie or body scan for digital
fit assessments or virtual try-on, or if you use voice-command features
* By CCTV cameras in our store locations
* As described in a separate notice or consent, such as a pop up notice for a
special feature in our mobile app or sign-up terms for a special event
Why we collect it:
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
We share it with:
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
ONLINE AND TECHNICAL INFORMATION:
This includes browsing data, data about how you interact with our Platforms and
tools (including online ads, text messages and emails) and similar network
activity, your IP address, and device identifiers (for example, advertising
ID’s, device model, operating system, device locale, mobile platform, session
time, developer ID and the like) and reproductions and recordings of
interactions with the website captured during browsing sessions.
How we collect this information:
* From your computer or device when you interact with our Platforms, for
example, when you visit a Levi’s® website our server logs record your IP
address and collect information on how you navigate through the site
* Through cookies, web beacons, pixels, clear gifs, and similar tracking
technologies (where you have opted in, if required by applicable law, unless
collection is via strictly necessary cookies)
* From actions you take in response to marketing emails, including whether you
open an email, unsubscribe or purchase a product promoted in that email
* From third parties including collaboration partners helping to develop new
solutions like virtual try on
Why we collect it:
* To make your interaction with us more convenient, for example, recognizing
you and your devices, or allowing us to hold your shopping cart selections
when you navigate away and then return to the order page
* To send you relationship, transactional and commercial communications and
other marketing and advertising including through behavioral advertising and
cross-device tracking. Cross-device tracking refers to when data is used to
make the inference that a user of one device, such as a computer, is the same
person using another device, such as a mobile phone. We may then serve
advertising on the browsers of both devices. These uses are subject to
choices you make to opt in or opt out
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
We share it with:
* Marketing and Advertising providers
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
GEOLOCATION DATA:
This includes data such as GPS latitude and longitude (where you have agreed to
it) such as by using a mobile app where you opted in to location sharing, or
through using a mapping service such as Google Maps to find a store location,
approximate location (such as your zip code/postal code or
state/province/territory) and, in some cases, store locations you have visited.
How we collect this information:
* Directly from you
* Through technologies, such as an IP address
* As described in a separate notice or consent, such as a pop up notice for a
special feature in our mobile app or sign-up terms for a special event
Why we collect it:
* To enable you to locate nearby stores
* To send you relationship, transactional and commercial communications and
other marketing and advertising (subject to choices you may make to opt in or
opt out)
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
We share it with:
* Marketing and Advertising providers
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
Note: The Google Maps service is governed by the Google privacy policy located
at www.google.com/policies/privacy.
INFERRED AND DERIVED INFORMATION:
This includes profiles based on buying trends, transaction patterns and
preferences, characteristics, predispositions, behavior or attitudes.
How we collect this information:
* Directly from you
* Through technologies, such as an IP address
* Creating summaries, profiles and segments using information collected from a
variety of sources that are described in this Privacy Policy
* From third parties including business partners and advertising service
providers
Why we collect it:
* To send you relationship, transactional and commercial communications, for
special offers and other marketing and advertising (subject to choices you
may make to opt in or opt out) including through interest-based advertising
and using cross-device tracking
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
We share it with:
* Marketing and Advertising providers
* Social Media platforms
* See "BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES" below
CHILDREN AND MINORS’ INFORMATION:
We do not knowingly collect Personal Information of any user under 13 years of
age on our Platforms. These offerings are intended for users who are 13 years
old or older. If a user or their parent or legal guardian believes we have
collected any Personal Information of a minor (under the age of 18), please
contact us at privacy@levi.com for removal of that data.
BUSINESS PURPOSE AND SHARING FOR ALL DATA TYPES
In addition to the above, we may use any or all of the Personal Information
described in this Privacy Policy for the following business purposes.
Additionally, our business operations require that we share Personal Information
with certain categories of third parties as are identified below.
We may use the Personal Information that we collect to:
* Maintain the safety, security, functionality, and integrity of our Platforms
and other assets or business
* Prevent investigate, or take action regarding unlawful activity including but
not limited to engaging third parties to screen transactions for suspected
fraud or identity theft
* Perform testing, research, analytics, and product development
* Administer, support, and improve our online presence, whether on our website
or mobile app, including troubleshooting technical problems when they arise
* Understand, improve, and provide customized and streamlined experiences with
our Platforms, including by offering member (loyalty) program, personalized
recommendations, fit suggestions, and the like
* Provide services in-store, on the website or mobile app, including processing
requested purchases, returns and exchanges, payments, orders, shipping
products, and providing Customer Service
* Evaluate or conduct a merger, divestiture, restructuring, reorganization,
dissolution, or other sale or transfer of some or all of our assets, whether
as a going concern or as part of bankruptcy, liquidation, or similar
proceeding, in which Personal Information held by us is among the assets
transferred
* Conduct other business initiatives as described to you when collecting your
Personal Information, with your consent or as otherwise permitted by law
* Comply with law or a legally binding process, such as pursuant to subpoenas,
court orders, to enforce our legal rights, or to protect you, us, or others
against injury or harm including for security and loss prevention
* To administer surveys and questionnaires, such as for consumer satisfaction
purposes
We may also anonymize, aggregate or otherwise strip any personal information we
collect of all personally identifying characteristics and may use or share that
aggregated, anonymized data with third parties for any purpose we deem
appropriate.
We share your Personal Information with:
* Service Providers, including operations outsourcing, such as for unique
services or points of presence in a country, cloud service and technology
providers, credit card processing, marketing and advertising, shipping and
logistics, dispute resolution, fraud detection and prevention providers, data
management, analytics providers and other third parties with whom we have
contractual relationships,
* Within our family of brands and with businesses controlling, controlled by,
or under common control with LS&Co. ("Affiliates"),
* Auditors, consultants, lawyers, and other entities who use the data to
provide us with professional services,
* Government agencies, law enforcement, regulators, and courts where we are
required to comply with applicable laws, regulations or rules, requests of
law enforcement, regulators and other government agencies or a legally
binding process, such as pursuant to subpoenas, court orders, to enforce our
legal rights, or to protect you, us, or others against injury or harm
* Business Transfers, if (i) we or our Affiliates are or may be acquired by,
merged with, or invested in by another company, or (ii) if any of our assets
are or may be transferred to another company, whether as part of a bankruptcy
or insolvency proceeding or otherwise, we may disclose or transfer Personal
Information to a potential or actual third party purchaser or other relevant
third party.
We may also anonymize, aggregate or otherwise strip any Personal Information we
collect of all personally identifying characteristics and may use or share that
aggregated, anonymized data with third parties for any purpose we deem
appropriate.
YOUR CHOICES
We believe in giving you choices about how your Personal Information is used.
Below are some ways that you may exercise these choices, including how to change
or correct your Personal Information and how to unsubscribe from marketing.
We encourage you to review this entire Privacy Policy to fully understand the
choices you may have, such as allowing or blocking cookies, online behavioral
tracking and advertising, asking for your Personal Information to be deleted, or
asking what Personal Information we have collected from you. See "SUPPLEMENTAL
NOTICES" for additional information that may apply to you based on your
location.
When you set up an account, sign in or log in on one of our Platforms, you can
access, correct, or update your choices and settings. If you receive email
marketing communications from us on behalf of any of our brands and want to opt
out of receiving such communications in the future from that brand, you can opt
out by clicking the "Unsubscribe" link at the bottom of the promotional email.
Similarly, if you receive direct mail from us and wish to unsubscribe, you can
opt out by e-mailing us at privacy@levi.com. Please be sure to include your full
name, mailing address and e-mail address along with the types of information you
do not want to receive. It may take up to 8 weeks to process an opt-out from
direct mail.
Some services will allow you to accept or reject use of geolocation technologies
but, if you don’t accept, you may not be able to enjoy certain features on our
Platforms (such as the full "find a store" option). Unless otherwise explained
to you in advance, you are not obligated to provide your Personal Information to
us. If you decide not to provide your Personal Information, we might, in some
instances, not be able to provide you with a product or service. Additionally,
if you have opted out of certain services, such as marketing communications, you
may still hear from us for other purposes such as needed to fulfill your orders
or responding to customer service inquiries.
SECURITY
Safeguarding Your Personal Information
We care about protecting your Personal Information, so we employ reasonable
physical, technical, and administrative safeguards designed to help keep it
safe, including encryption and in some cases techniques to reduce the ability to
identify an individual. Personal Information may be accessed by persons within
our organization, our third party service providers, or the other persons
described in this Privacy Policy who require such access to carry out the
purposes described in this Privacy Policy or that are otherwise permitted or
required by applicable law. Unless otherwise noted in this Policy, Personal
information we collect for North and South America is managed from our
headquarters in San Francisco.
No data collection, storage, or transmission, including over the Internet or
other network can be guaranteed to be 100% secure, so despite our efforts we
cannot and do not guarantee the security of any data you transmit to us,
including on, or through, our Platforms. When you communicate with customer
service via email or chat, we ask that you not share sensitive Personal
Information via these communication channels. You should take steps to protect
against unauthorized access to your password, phone, and computer by, among
other things, signing off after using a shared computer, choosing a robust
password that nobody else knows or can easily guess, and keeping your log-in and
password private. We are not responsible for any lost, stolen, or compromised
passwords or for any activity on your account via unauthorized password
activity.
When you register on one of our Platforms, you will need to set up a password to
access your information on our site. If you want to cancel your password or
change it, click on "Log In" from any page on the website, and you can access,
correct, or update your choices and settings from within your account. Note that
we don’t ask customers to confirm account or credit card details by email -- if
you receive an email claiming to be from us and asking for this information,
don’t respond.
We store your Personal Information on the basis of applicable law and as
required to satisfy the purpose for which the data is processed, unless a longer
period is required for purposes such as complying with retention obligations,
record keeping or other commercial requirements.
COOKIES, TRACKING AND ADVERTISING
Cookies, Tracking Technologies and Interest-Based Advertising
ABOUT COOKIES:
We may place, or allow to be placed, cookies, web beacons and similar
technologies on our Platforms to give you the best experience, perform
analytics, analyze traffic, personalize content, offer a range of features and
functionality and offer ads that match your interest (as discussed above). These
technologies include Google Analytics and similar providers. You can learn more
about how Google uses the information collected through this service
at: www.google.com/policies/privacy/partners/.
Cookies and web beacons are the technologies generally driving collection of
browsing information. A "cookie" is a computer file that acts as an
identification card for your computer. When you visit a site, unique cookies are
placed on your browser. The purpose of the cookie is to distinguish your
browser, and associated activities, from all other browsers. "Web beacons"
interact with cookies to "read" the information contained on them. When you
visit a site, web beacons recognize specific cookies that have been placed on
your browser. By recognizing your browser, the site owner can serve you better.
While we may recognize your browser through cookies we place, that does not mean
that we can identify you by reference to your name, email or other specifically
identifiable Personal Information.
We and our partners use cookies, web beacons, device identifiers and other
technologies to collect information when you use our websites and mobile app
such as your IP address, web browser, mobile network information, browsing and
conversion information help to create an improved shopping experience – for
example, allowing us to hold your shopping cart selections when you navigate
away and then return to the order page, or save an item for later when you’re
not quite ready to buy. Cookies also allow us to recognize you as an account
holder when you return to our sites. We consider these types of cookies to be
necessary for the successful operation of our business. Our use of cookies
changes regularly depending on our business needs and operations.
Most browsers accept cookies automatically, but you can block or delete cookies
at any time to prevent the collection of your browsing information for purposes
of delivering interest-based ads and tracking visitor behavior. Please be aware
that blocking or deleting cookies may also disable or interfere with shopping
features on our sites and other sites that you may visit.
BEHAVIORAL OR INTEREST BASED ADVERTISING:
We permit our trusted business partners and third-party advertising companies
(including ad servers, ad agencies, technology vendors, or providers of
sponsored content) to collect your browsing information and numerical
identifiers associated with your browser or device in order to provide ads on
our behalf that are tailored to your interests. These ads may appear on our
website, and on other third-party websites. Using tracking technologies,
advertising technology companies collect data from a particular browser or
device about a user’s web viewing behaviors over time, across unrelated
websites, and in some cases combine such data with data collected from other
browsers or devices associated with the same user or household, and use such
data to predict user preferences and to deliver advertisements to that user
which are calculated to target that user’s predicted preferences across devices.
If you take steps to block advertising cookies or opt out of interest-based
advertising, note that this does not mean that you will no longer receive ads
from LS&Co., as these ads are only one form of digital advertising.
DO NOT TRACK:
Our systems do not recognize browser "Do Not Track" signals, but several of the
third party advertising companies that utilize cookies on our websites to
provide interest-based advertising enable you to opt out of those practices.
OPTING OUT/BLOCKING COOKIES:
You can block or opt out of cookies or collection of data for interest-based
advertising by adjusting settings within your browser. For instructions, check
your browser’s technical information. If you are using a mobile device, your
device may also include a feature ("Limit Ad Tracking" on iOS or "Opt Out of Ads
Personalization" on Android) that allows you to opt out of having certain
information collected through mobile apps used for behavioral advertising
purposes. If you block cookies at a browser level or use a different computer or
browser to access our platforms, you should review your cookie settings again.
The placement of cookies, pixels, gifs or web beacons may be subject to
additional requirements by law depending on where you are located. These may
include requiring us to share specific technical information, requiring you to
opt in to their use, or supporting specific mechanisms for you to opt out.
Additional specific information relevant to your location, where applicable, can
be found in our "SUPPLEMENTAL NOTICES".
THIRD PARTY LINKS
Social Media and Third-Party Links
Social media provides tools that many of our consumers use and enjoy, and we
include links to various social media platforms as part of our digital
offerings. For your convenience and information, we may provide links to other
sites, or add on features powered by third parties to our website or app, which
may have privacy policies that differ from our own. We identify features and
links that are provided by third parties, but are not responsible for the
content or practices of any linked site. We recommend that you review the
privacy policy of any site or feature that you access through our platforms
before sharing your Personal Information and understand your privacy settings
which will determine the degree to which your Personal Information is used,
shared, or made public.
INTERNATIONAL PROCESSING
Transfers and Processing
Please be aware that your Personal Information may be transferred to and
maintained on servers or databases located outside your state,
province/territory, or country. If you are located outside of the United States,
please be advised that as a global business we may we process, share and store
Personal Information in countries other than your country of residence,
including the United States.
By using our Platforms and unless such consent is prohibited by law, you are
agreeing to the collection, use, transfer, and disclosure of your Personal
Information, browsing information, and that communications will be subject to
the applicable laws in the United States.
We comply with laws governing the international transfer of Personal Information
typically through the execution of legally required data protection agreements
incorporating, where applicable, standard contractual clauses approved for use
by the European Union or regulators of other jurisdictions, or other
instructions that may be specified, updated, amended, replaced, or superseded
from time to time by the applicable regulatory authority.
SUPPLEMENTAL NOTICES
Additional data protection and privacy terms may be applicable depending on your
location. These terms (our "SUPPLEMENTAL NOTICES") are incorporated into, and
should be read in conjunction with, this Privacy Policy by reference based on
the applicable jurisdiction. They are updated from time to time to meet specific
legal requirements and we encourage you to check the SUPPLEMENTAL
NOTICES page for a description of practices and your privacy rights if you are
doing business with us in one of these locations. Unless otherwise indicated,
the SUPPLEMENTAL NOTICES have the same effective date as the LS&Co. Global
Privacy Notice.
NOTICE TO CALIFORNIA CONSUMERS
This Notice applies solely to all visitors, users, and others who reside in the
State of California (“CA Consumers”) and is presented in compliance with the
California Consumer Privacy Act of 2018 (CCPA). Any terms defined in the CCPA
have the same meaning when used in this notice. References to “you” and “yours”
in this Notice are directed to CA Consumers only.
Information We Collect
Our Platforms collect information that identifies, relates to,
describes,e.g. references, is capable of being associated with, or could
reasonably be linked, directly or indirectly, with a particular CA Consumer or
their device. In particular, we have collected the following categories of
Personal Information from CA Consumers within the last twelve (12) months:
IDENTIFIERS:
* names
* email addresses
* phone numbers
* shipping/billing/physical addresses
* online identifiers, such as your social media handles or nicknames, and
information you share in public open forums including social media
* Internet Protocol (“IP”) addresses
* general or specific demographic data
PERSONAL INFORMATION CATEGORIES LISTED IN THE CALIFORNIA CUSTOMER RECORDS
STATUTE (CAL. CIV. CODE § 1798.80(E)):
Some Personal Information included in this category may overlap with other
categories.
* name
* signature
* physical characteristics or description
* address
* telephone number
* financial information
PROTECTED CLASSIFICATION CHARACTERISTICS UNDER CALIFORNIA OR FEDERAL LAW:
* age (40 years or older)
* gender
* veteran or military status
COMMERCIAL INFORMATION:
* purchase and return data
* information you share with Customer Service, including our artificial
intelligence (“AI”)-powered chatbot
* survey responses
* customization services
* feedback
* choices you make with respect to communications we send to you or how we use
your data (i.e. to opt out)
* account or member (loyalty) program information
* size, fit, and product preferences
* the stores you visit
BIOMETRIC INFORMATION:
* physiological and behavioral characteristics
INTERNET OR OTHER SIMILAR NETWORK ACTIVITY:
* browsing history
* data about how you interact with our websites and tools (including online
ads) and similar network activity
* your IP address
* device identifiers
* reproductions and recordings of interactions with the website captured during
browsing sessions
GEOLOCATION DATA:
* GPS latitude and longitude (where you have agreed to it)
* Approximate location (such as your zip code or state)
* In some cases, store locations that you have visited
AUDIO, VIDEO, OR SENSORY DATA:
* still images
* audio recordings
* visual film
PROFESSIONAL OR EMPLOYMENT RELATED INFORMATION:
* information typically included in resumes, cover letters, CVs and the like
INFERENCES DRAWN FROM OTHER PERSONAL INFORMATION:
* buying trends, transaction patterns and preferences
* characteristics and predispositions
* behavior and attitudes
* alerts for potential fraud, identity theft or unauthorized transactions
To review how we obtain the categories of Personal Information listed above and
to review what information we share, and with whom, read the Section of this
Privacy Policy titled “YOUR PERSONAL INFORMATION”. We will not collect
additional categories, or use the Personal Information we collected, for
materially different, unrelated, or incompatible purposes without providing you
notice.
SHARING PERSONAL INFORMATION
We disclose your Personal Information to third parties for a variety of business
purposes. When we disclose Personal Information for a business purpose to a
third party, we enter a contract that describes the purpose and requires the
recipient to both keep that Personal Information confidential and not use it for
any purpose except as described in the contract. To review the categories of
third parties with whom we have shared categories of Personal Information in the
last 12 months, read the Section of this Privacy Policy titled "YOUR PERSONAL
INFORMATION".
CA CONSUMER RIGHTS
Sales of Personal Information/Do Not Sell My Personal Information
The definition of “sale” under CCPA is broad and covers many common business
activities, even when the Personal Information used is not exchanged for money,
or when it has been partially de-identified. LS&Co. shares partially
de-identified Contact Information (e.g., masked or partial email addresses),
Internet or network activity (e.g., cookie id’s), device identifiers, and
inferences (e.g., customer segments) for data analytics including fraud
detection, marketing and advertising purposes, for example, to better understand
consumer engagement with our brand, to match your interests with similar
products you may also be interested in, to offer advertising for other LS&Co.
products across other devices that you use, and to identify other consumers with
interests similar to yours who may also be interested in our products. LS&Co.
does not sell your Personal Information to third parties for their independent
business use, for example for their own marketing and advertising purposes.
You may opt out of sharing activities that meet the CCPA definition of sale by
following the process we have established for Right to Opt Out of Sale. In
addition, you can use your browser to opt out of cookies and interact with
self-regulatory programs like to aboutads.info, networkadvertising.org,
or http://youradchoices.ca/choices/ to further control the use of your
information for interest based advertising as more completely detailed in the
“COOKIES, TRACKING AND ADVERTISING” section above.
Your Rights and Choices
The CCPA provides specific rights regarding access to your Personal Information.
A full description of these rights, which include the Right To Know, the Right
to Request Deletion, and the Right to Opt Out of Sale, and how to exercise them,
is included below. The CCPA does not extend these three rights to certain
categories of information, such as employee or job applicant data or business to
business data at this time.
RIGHT TO KNOW
You have the right to request that we disclose certain information to you about
our collection of your Personal Information over the past 12 months. Once we
receive and confirm your verifiable consumer request, we will disclose to you:
* The categories of Personal Information we collected about you
* The categories of sources for the Personal Information we collected about you
* Our business or commercial purpose for collecting or selling that Personal
Information
* The categories of third parties with whom we share that Personal Information
* The specific pieces of Personal Information we collected about you
* If we sold or disclosed your Personal Information for a business purpose, two
separate lists disclosing the categories of Personal Information involved in:
* sales, and the category third party to whom the data was sold
* disclosures for a business purpose, and the category of third party to
whom the data was disclosed
RIGHT TO REQUEST DELETION
You have the right to request that we delete any Personal Information we
collected from you and retained, subject to certain exceptions. Once we receive
and confirm your verifiable consumer request we will delete (and direct our
service providers to delete) your Personal Information from our records, unless
an exception applies.
We may deny your deletion request if retaining the information is necessary for
us or our service provider(s) to:
* Complete the transaction for which we collected the Personal Information,
provide a good or service that you requested, take actions reasonably
anticipated within the context of our ongoing business relationship with you,
or otherwise perform our contract with you
* Detect security incidents, protect against malicious, deceptive, fraudulent,
or illegal activity, or prosecute those responsible for such activities
* Debug products to identify and repair errors that impair existing intended
functionality
* Exercise free speech, ensure the right of another consumer to exercise their
free speech rights, or exercise another right provided for by law
* Comply with the California Electronic Communications Privacy Act (Cal. Penal
Code § 1546 et. seq.)
* Engage in public or peer-reviewed scientific, historical, or statistical
research in the public interest that adheres to all other applicable ethics
and privacy laws, when the information's deletion may likely render
impossible or seriously impair the research's achievement, if you previously
provided informed consent
* Enable solely internal uses that are reasonably aligned with consumer
expectations based on your relationship with us
* Comply with a legal obligation
* Make other internal and lawful uses of that information that are compatible
with the context in which you provided it
RIGHT TO OPT-OUT OF THE SALE OF PERSONAL INFORMATION
You have the right to opt out of the sale of your Personal Information to third
parties. To submit a request, please visit Right to Opt-Out of the Sale of
Personal Information. We will process opt-out requests within fifteen (15)
calendar days.
Once you make an opt-out request, we will wait at least twelve (12) months
before asking you to reauthorize Personal Information sales.
We do not sell the Personal Information of consumers we actually know are less
than 16 years of age.
We will only use Personal Information provided in an opt-out request to review
and comply with the request and required record keeping.
EXERCISING YOUR RIGHTS
To exercise the rights described above, please choose one of the following
options:
* Click here to submit a Request to Know or Request to Delete as a Consumer
* Click here to submit a Request to Know or Request to Delete as an Authorized
Agent
* Click here to submit a Request to Opt-Out as either a Consumer or as an
Authorized Agent
* To initiate these rights in one of our U.S. store locations, speak with an
onsite store manager
* Call us toll-free at 1-800-872-5384
In order to authenticate your request and the information in it, you must
provide, at a minimum, your name and an email address and respond to a
confirmation email that will be sent to that address. Only you, or someone
legally authorized to act on your behalf and with written permission, may make a
verifiable consumer request related to your Personal Information. You may also
make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer Request to Know twice within a 12-month
period. We cannot respond to your request or provide you with Personal
Information if we cannot verify your identity or authority to make the request
and confirm the Personal Information relates to you.
Making a verifiable consumer request does not require you to create an account
with us. You will, however, need to provide the information required in the
request webform (or by phone to our customer service team) which will enable us
to sufficiently verify your identity and identify your Personal Information in
our systems.
We will only use Personal Information provided in a verifiable consumer request
to verify the requestor's identity or authority to make the request, to process
and fulfill the request, and for necessary record keeping.
RESPONSE TIMING AND FORMAT
We intend to respond to a verifiable consumer request within forty-five (45)
days of its receipt. If we require more time (up to an additional 45 days), we
will inform you of the reason and extension period in writing. We will deliver
our written response electronically, or by mail, at your option.
Any disclosures we provide will only cover the 12-month period preceding the
verifiable request's receipt.
We do not charge a fee to process or respond to your verifiable consumer request
unless it is excessive, repetitive, or manifestly unfounded. If we determine
that the request warrants a fee, we will tell you why we made that decision and
provide you with a cost estimate before completing your request.
If you wish to obtain the results of a Request to Know inquiry in hard copy
(paper) format, please contact Customer Service at 1-800-872-5384 to submit your
request.
NON-DISCRIMINATION AND FINANCIAL INCENTIVES
We will not discriminate against you for exercising any of your California
privacy rights and we will not deny you goods or services, charge you a
different price, or provide you with a lesser quality of goods or services if
you exercise any of those rights.
However, we may offer you certain financial incentives permitted by the CCPA
that may result in different prices, rates, or quality levels. Participation in
a financial incentive program requires your prior opt-in consent, which you may
revoke at any time. You can opt in to, or opt out of, our financial incentive
programs at any time through the same means they are offered, or by contacting
us through the contact methods described in the Contact Information section
below. The details of each financial incentive program are contained in the
program offering. Our current programs can be found here. The financial
incentives offered by LS&Co. from time to time in exchange for consumers’
personal information, such as identifiers (typically a promotional discount in
exchange for an email address or for joining a member rewards program) are
commonly percentage discount codes to be applied to a single purchase. The
discounts may result in a range of savings to the consumer, depending on the
details of the purchase, and are primarily offered to consumers as a way of
introducing them to the LS&Co, product and brand, following which we are
confident the quality of our products and service will turn a first-time
purchaser into a loyal and delighted long term LS&Co. consumer.
Incentives are not directly tied to, or exclusively based upon, a set value of
any individual element of consumer data, but are reasonably based in good faith
on the following considerations:
* Most individuals first experience our brand online and offering an incentive
provides a unique opportunity for them to explore our products.
* The majority of LS&Co.’s marketing and advertising activities are done
online, and email communications are a key part of reaching existing and
potential consumers in a manner which they both expect and that allows for
them to exercise choices about how or whether or not to be contacted.
* Discounts may also be affected by factors such as performance targets,
geographic location, seasonality and market trends.
The potential value to our business of any individual consumer’s personal
information is dependent on a number of factors, including the ability to
combine this information with a broader set of other consumers’ personal
information, whether, and to what extent, a consumer takes advantage of or opts
out of any offerings, and whether we are able to use the data as described here.
Our ability to create any value from financial incentive programs is heavily
based on the quantity of data ingested through these proprietary programs, and
our ability to leverage it. We do not calculate the value of consumer data in
our financial statements.
CONTACT US
If you have any questions or concerns about the Levi Strauss & Co. Privacy
Policy, please send an email to privacy@levi.com, call us toll free at
1-800-872-5384 (Levi's) or 1-800-362-5377 (Dockers), or write to us at Levi
Strauss & Co., Attn: Privacy, 1155 Battery Street, San Francisco, CA 94111.
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