status.twilio.com
Open in
urlscan Pro
18.173.187.20
Public Scan
URL:
https://status.twilio.com/
Submission: On May 27 via api from LU — Scanned from DE
Submission: On May 27 via api from LU — Scanned from DE
Form analysis 6 forms found in the DOM
POST /subscriptions/new-email
<form id="subscribe-form-email" action="/subscriptions/new-email" accept-charset="UTF-8" data-remote="true" method="post">
<input type="hidden" name="email_otp_verify_flow" id="email_otp_verify_flow" value="false" autocomplete="off">
<!-- make sure not to put cookie values in here since this gets cached -->
<label for="email">Email address:</label>
<input name="email" id="email" type="text" class="full-width" data-js-hook="email-notification-field" autocomplete="email">
<input name="email_otp_auth_token" type="hidden" id="email-otp-token-field">
<div class="opt-container-section" id="email-otp-container" ,="" style="display:none">
<label for="email-otp">Enter OTP:</label>
<input name="otp" id="email-otp" type="text" value="" class="prepend full-width">
<p id="email-otp-timer">Resend OTP in: <span id="email-otp-countdown"></span> seconds </p>
<p id="resend-email-otp"> Didn't receive the OTP? <a href="#" id="resend-email-otp-btn">Resend OTP </a>
</p>
</div>
<input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
<div>
<div class="grecaptcha-badge" data-style="bottomright"
style="width: 256px; height: 60px; position: fixed; visibility: hidden; display: block; transition: right 0.3s ease 0s; bottom: 14px; right: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-mpj68hq8pej5" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.recaptcha.net/recaptcha/enterprise/anchor?ar=1&k=6LdTS8AUAAAAAOIbCKoCAP4LQku1olYGrywPTaZz&co=aHR0cHM6Ly9zdGF0dXMudHdpbGlvLmNvbTo0NDM.&hl=de&v=joHA60MeME-PNviL59xVH9zs&size=invisible&cb=jitreqxjvha3"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div>
</div><input type="submit" value="Subscribe via Email" class="flat-button full-width g-recaptcha" id="subscribe-btn-email" data-disabled-text="Subscribing..." data-sitekey="6LdTS8AUAAAAAOIbCKoCAP4LQku1olYGrywPTaZz"
data-callback="submitNewEmailSubscriber" data-error-callback="emailSubscriberCaptchaError">
<div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and
<a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div>
</form>POST /subscriptions/new-sms
<form id="subscribe-form-sms" action="/subscriptions/new-sms" accept-charset="UTF-8" data-remote="true" method="post">
<input type="hidden" name="otp_verify_flow" id="otp_verify_flow" value="false" autocomplete="off">
<input type="hidden" name="subscriber_code" id="subscriber_code" value="" autocomplete="off">
<div class="control-group">
<div class="controls externalities-sms-container">
<!-- make sure not to put cookie values in here since this gets cached -->
<label for="phone-country">Country code:</label>
<div id="phone-number-country-code" class="phone-country-wrapper" data-otp-enabled="false">
<select name="phone_country" id="phone-country" data-js-hook="phone-country" class="phone-country">
<option value="af" data-otp-enabled="false">Afghanistan (+93)</option>
<option value="al" data-otp-enabled="false">Albania (+355)</option>
<option value="dz" data-otp-enabled="false">Algeria (+213)</option>
<option value="as" data-otp-enabled="false">American Samoa (+1)</option>
<option value="ad" data-otp-enabled="false">Andorra (+376)</option>
<option value="ao" data-otp-enabled="false">Angola (+244)</option>
<option value="ai" data-otp-enabled="false">Anguilla (+1)</option>
<option value="ag" data-otp-enabled="false">Antigua and Barbuda (+1)</option>
<option value="ar" data-otp-enabled="false">Argentina (+54)</option>
<option value="am" data-otp-enabled="false">Armenia (+374)</option>
<option value="aw" data-otp-enabled="false">Aruba (+297)</option>
<option value="au" data-otp-enabled="false">Australia/Cocos/Christmas Island (+61)</option>
<option value="at" data-otp-enabled="false">Austria (+43)</option>
<option value="az" data-otp-enabled="false">Azerbaijan (+994)</option>
<option value="bs" data-otp-enabled="false">Bahamas (+1)</option>
<option value="bh" data-otp-enabled="false">Bahrain (+973)</option>
<option value="bd" data-otp-enabled="false">Bangladesh (+880)</option>
<option value="bb" data-otp-enabled="false">Barbados (+1)</option>
<option value="by" data-otp-enabled="false">Belarus (+375)</option>
<option value="be" data-otp-enabled="false">Belgium (+32)</option>
<option value="bz" data-otp-enabled="false">Belize (+501)</option>
<option value="bj" data-otp-enabled="false">Benin (+229)</option>
<option value="bm" data-otp-enabled="false">Bermuda (+1)</option>
<option value="bo" data-otp-enabled="false">Bolivia (+591)</option>
<option value="ba" data-otp-enabled="false">Bosnia and Herzegovina (+387)</option>
<option value="bw" data-otp-enabled="false">Botswana (+267)</option>
<option value="br" data-otp-enabled="false">Brazil (+55)</option>
<option value="bn" data-otp-enabled="false">Brunei (+673)</option>
<option value="bg" data-otp-enabled="false">Bulgaria (+359)</option>
<option value="bf" data-otp-enabled="false">Burkina Faso (+226)</option>
<option value="bi" data-otp-enabled="false">Burundi (+257)</option>
<option value="kh" data-otp-enabled="false">Cambodia (+855)</option>
<option value="cm" data-otp-enabled="false">Cameroon (+237)</option>
<option value="ca" data-otp-enabled="false">Canada (+1)</option>
<option value="cv" data-otp-enabled="false">Cape Verde (+238)</option>
<option value="ky" data-otp-enabled="false">Cayman Islands (+1)</option>
<option value="cf" data-otp-enabled="false">Central Africa (+236)</option>
<option value="td" data-otp-enabled="false">Chad (+235)</option>
<option value="cl" data-otp-enabled="false">Chile (+56)</option>
<option value="cn" data-otp-enabled="false">China (+86)</option>
<option value="co" data-otp-enabled="false">Colombia (+57)</option>
<option value="km" data-otp-enabled="false">Comoros (+269)</option>
<option value="cg" data-otp-enabled="false">Congo (+242)</option>
<option value="cd" data-otp-enabled="false">Congo, Dem Rep (+243)</option>
<option value="cr" data-otp-enabled="false">Costa Rica (+506)</option>
<option value="hr" data-otp-enabled="false">Croatia (+385)</option>
<option value="cy" data-otp-enabled="false">Cyprus (+357)</option>
<option value="cz" data-otp-enabled="false">Czech Republic (+420)</option>
<option value="dk" data-otp-enabled="false">Denmark (+45)</option>
<option value="dj" data-otp-enabled="false">Djibouti (+253)</option>
<option value="dm" data-otp-enabled="false">Dominica (+1)</option>
<option value="do" data-otp-enabled="false">Dominican Republic (+1)</option>
<option value="eg" data-otp-enabled="false">Egypt (+20)</option>
<option value="sv" data-otp-enabled="false">El Salvador (+503)</option>
<option value="gq" data-otp-enabled="false">Equatorial Guinea (+240)</option>
<option value="ee" data-otp-enabled="false">Estonia (+372)</option>
<option value="et" data-otp-enabled="false">Ethiopia (+251)</option>
<option value="fo" data-otp-enabled="false">Faroe Islands (+298)</option>
<option value="fj" data-otp-enabled="false">Fiji (+679)</option>
<option value="fi" data-otp-enabled="false">Finland/Aland Islands (+358)</option>
<option value="fr" data-otp-enabled="false">France (+33)</option>
<option value="gf" data-otp-enabled="false">French Guiana (+594)</option>
<option value="pf" data-otp-enabled="false">French Polynesia (+689)</option>
<option value="ga" data-otp-enabled="false">Gabon (+241)</option>
<option value="gm" data-otp-enabled="false">Gambia (+220)</option>
<option value="ge" data-otp-enabled="false">Georgia (+995)</option>
<option value="de" data-otp-enabled="false">Germany (+49)</option>
<option value="gh" data-otp-enabled="false">Ghana (+233)</option>
<option value="gi" data-otp-enabled="false">Gibraltar (+350)</option>
<option value="gr" data-otp-enabled="false">Greece (+30)</option>
<option value="gl" data-otp-enabled="false">Greenland (+299)</option>
<option value="gd" data-otp-enabled="false">Grenada (+1)</option>
<option value="gp" data-otp-enabled="false">Guadeloupe (+590)</option>
<option value="gu" data-otp-enabled="false">Guam (+1)</option>
<option value="gt" data-otp-enabled="false">Guatemala (+502)</option>
<option value="gn" data-otp-enabled="false">Guinea (+224)</option>
<option value="gy" data-otp-enabled="false">Guyana (+592)</option>
<option value="ht" data-otp-enabled="false">Haiti (+509)</option>
<option value="hn" data-otp-enabled="false">Honduras (+504)</option>
<option value="hk" data-otp-enabled="false">Hong Kong (+852)</option>
<option value="hu" data-otp-enabled="false">Hungary (+36)</option>
<option value="is" data-otp-enabled="false">Iceland (+354)</option>
<option value="in" data-otp-enabled="false">India (+91)</option>
<option value="id" data-otp-enabled="false">Indonesia (+62)</option>
<option value="iq" data-otp-enabled="false">Iraq (+964)</option>
<option value="ie" data-otp-enabled="false">Ireland (+353)</option>
<option value="il" data-otp-enabled="false">Israel (+972)</option>
<option value="it" data-otp-enabled="false">Italy (+39)</option>
<option value="jm" data-otp-enabled="false">Jamaica (+1)</option>
<option value="jp" data-otp-enabled="false">Japan (+81)</option>
<option value="jo" data-otp-enabled="false">Jordan (+962)</option>
<option value="ke" data-otp-enabled="false">Kenya (+254)</option>
<option value="kr" data-otp-enabled="false">Korea, Republic of (+82)</option>
<option value="xk" data-otp-enabled="false">Kosovo (+383)</option>
<option value="kw" data-otp-enabled="false">Kuwait (+965)</option>
<option value="kg" data-otp-enabled="false">Kyrgyzstan (+996)</option>
<option value="la" data-otp-enabled="false">Laos (+856)</option>
<option value="lv" data-otp-enabled="false">Latvia (+371)</option>
<option value="lb" data-otp-enabled="false">Lebanon (+961)</option>
<option value="ls" data-otp-enabled="false">Lesotho (+266)</option>
<option value="lr" data-otp-enabled="false">Liberia (+231)</option>
<option value="ly" data-otp-enabled="false">Libya (+218)</option>
<option value="li" data-otp-enabled="false">Liechtenstein (+423)</option>
<option value="lt" data-otp-enabled="false">Lithuania (+370)</option>
<option value="lu" data-otp-enabled="false">Luxembourg (+352)</option>
<option value="mo" data-otp-enabled="false">Macao (+853)</option>
<option value="mk" data-otp-enabled="false">Macedonia (+389)</option>
<option value="mg" data-otp-enabled="false">Madagascar (+261)</option>
<option value="mw" data-otp-enabled="false">Malawi (+265)</option>
<option value="my" data-otp-enabled="false">Malaysia (+60)</option>
<option value="mv" data-otp-enabled="false">Maldives (+960)</option>
<option value="ml" data-otp-enabled="false">Mali (+223)</option>
<option value="mt" data-otp-enabled="false">Malta (+356)</option>
<option value="mq" data-otp-enabled="false">Martinique (+596)</option>
<option value="mr" data-otp-enabled="false">Mauritania (+222)</option>
<option value="mu" data-otp-enabled="false">Mauritius (+230)</option>
<option value="mx" data-otp-enabled="false">Mexico (+52)</option>
<option value="mc" data-otp-enabled="false">Monaco (+377)</option>
<option value="mn" data-otp-enabled="false">Mongolia (+976)</option>
<option value="me" data-otp-enabled="false">Montenegro (+382)</option>
<option value="ms" data-otp-enabled="false">Montserrat (+1)</option>
<option value="ma" data-otp-enabled="false">Morocco/Western Sahara (+212)</option>
<option value="mz" data-otp-enabled="false">Mozambique (+258)</option>
<option value="na" data-otp-enabled="false">Namibia (+264)</option>
<option value="np" data-otp-enabled="false">Nepal (+977)</option>
<option value="nl" data-otp-enabled="false">Netherlands (+31)</option>
<option value="nz" data-otp-enabled="false">New Zealand (+64)</option>
<option value="ni" data-otp-enabled="false">Nicaragua (+505)</option>
<option value="ne" data-otp-enabled="false">Niger (+227)</option>
<option value="ng" data-otp-enabled="false">Nigeria (+234)</option>
<option value="no" data-otp-enabled="false">Norway (+47)</option>
<option value="om" data-otp-enabled="false">Oman (+968)</option>
<option value="pk" data-otp-enabled="false">Pakistan (+92)</option>
<option value="ps" data-otp-enabled="false">Palestinian Territory (+970)</option>
<option value="pa" data-otp-enabled="false">Panama (+507)</option>
<option value="py" data-otp-enabled="false">Paraguay (+595)</option>
<option value="pe" data-otp-enabled="false">Peru (+51)</option>
<option value="ph" data-otp-enabled="false">Philippines (+63)</option>
<option value="pl" data-otp-enabled="false">Poland (+48)</option>
<option value="pt" data-otp-enabled="false">Portugal (+351)</option>
<option value="pr" data-otp-enabled="false">Puerto Rico (+1)</option>
<option value="qa" data-otp-enabled="false">Qatar (+974)</option>
<option value="re" data-otp-enabled="false">Reunion/Mayotte (+262)</option>
<option value="ro" data-otp-enabled="false">Romania (+40)</option>
<option value="ru" data-otp-enabled="false">Russia/Kazakhstan (+7)</option>
<option value="rw" data-otp-enabled="false">Rwanda (+250)</option>
<option value="ws" data-otp-enabled="false">Samoa (+685)</option>
<option value="sm" data-otp-enabled="false">San Marino (+378)</option>
<option value="sa" data-otp-enabled="false">Saudi Arabia (+966)</option>
<option value="sn" data-otp-enabled="false">Senegal (+221)</option>
<option value="rs" data-otp-enabled="false">Serbia (+381)</option>
<option value="sc" data-otp-enabled="false">Seychelles (+248)</option>
<option value="sl" data-otp-enabled="false">Sierra Leone (+232)</option>
<option value="sg" data-otp-enabled="false">Singapore (+65)</option>
<option value="sk" data-otp-enabled="false">Slovakia (+421)</option>
<option value="si" data-otp-enabled="false">Slovenia (+386)</option>
<option value="za" data-otp-enabled="false">South Africa (+27)</option>
<option value="es" data-otp-enabled="false">Spain (+34)</option>
<option value="lk" data-otp-enabled="false">Sri Lanka (+94)</option>
<option value="kn" data-otp-enabled="false">St Kitts and Nevis (+1)</option>
<option value="lc" data-otp-enabled="false">St Lucia (+1)</option>
<option value="vc" data-otp-enabled="false">St Vincent Grenadines (+1)</option>
<option value="sd" data-otp-enabled="false">Sudan (+249)</option>
<option value="sr" data-otp-enabled="false">Suriname (+597)</option>
<option value="sz" data-otp-enabled="false">Swaziland (+268)</option>
<option value="se" data-otp-enabled="false">Sweden (+46)</option>
<option value="ch" data-otp-enabled="false">Switzerland (+41)</option>
<option value="tw" data-otp-enabled="false">Taiwan (+886)</option>
<option value="tj" data-otp-enabled="false">Tajikistan (+992)</option>
<option value="tz" data-otp-enabled="false">Tanzania (+255)</option>
<option value="th" data-otp-enabled="false">Thailand (+66)</option>
<option value="tg" data-otp-enabled="false">Togo (+228)</option>
<option value="to" data-otp-enabled="false">Tonga (+676)</option>
<option value="tt" data-otp-enabled="false">Trinidad and Tobago (+1)</option>
<option value="tn" data-otp-enabled="false">Tunisia (+216)</option>
<option value="tr" data-otp-enabled="false">Turkey (+90)</option>
<option value="tc" data-otp-enabled="false">Turks and Caicos Islands (+1)</option>
<option value="ug" data-otp-enabled="false">Uganda (+256)</option>
<option value="ua" data-otp-enabled="false">Ukraine (+380)</option>
<option value="ae" data-otp-enabled="false">United Arab Emirates (+971)</option>
<option value="gb" data-otp-enabled="false">United Kingdom (+44)</option>
<option value="us" data-otp-enabled="false" selected="">United States (+1)</option>
<option value="uy" data-otp-enabled="false">Uruguay (+598)</option>
<option value="uz" data-otp-enabled="false">Uzbekistan (+998)</option>
<option value="ve" data-otp-enabled="false">Venezuela (+58)</option>
<option value="vn" data-otp-enabled="false">Vietnam (+84)</option>
<option value="vg" data-otp-enabled="false">Virgin Islands, British (+1)</option>
<option value="vi" data-otp-enabled="false">Virgin Islands, U.S. (+1)</option>
<option value="ye" data-otp-enabled="false">Yemen (+967)</option>
<option value="zm" data-otp-enabled="false">Zambia (+260)</option>
<option value="zw" data-otp-enabled="false">Zimbabwe (+263)</option>
</select>
</div>
<label for="phone-number">Phone number:</label>
<input name="phone_number" id="phone-number" type="text" class="prepend full-width" data-js-hook="sms-notification-field">
<div class="sms-atl-error" id="sms-atl-error"></div>
<div class="clearfix"></div>
<div class="opt-container-section" id="otp-container" style="display:none">
<a href="#" id="btn-subcriber-change-number">Change number</a>
<label for="otp">Enter OTP:</label>
<input name="otp" id="otp" type="text" class="prepend full-width">
<p id="timer">Resend OTP in: <span id="countdown">30</span> seconds </p>
<p id="resend"> Didn't receive the OTP? <a href="#" id="resend-otp-btn">Resend OTP </a>
</p>
</div>
</div>
</div>
<input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
<div>
<div class="grecaptcha-badge" data-style="none"
style="width: 256px; height: 60px; position: fixed; visibility: hidden; display: block; transition: right 0.3s ease 0s; bottom: 14px; right: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-rio2fvvbermh" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.recaptcha.net/recaptcha/enterprise/anchor?ar=1&k=6LcH-b0UAAAAACVQtMb14LBhflMA9y0Nmu7l_W6d&co=aHR0cHM6Ly9zdGF0dXMudHdpbGlvLmNvbTo0NDM.&hl=de&v=joHA60MeME-PNviL59xVH9zs&size=invisible&cb=uaqiy5hhg1is"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response-1" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div>
</div><input type="submit" value="Subscribe via Text Message" class="flat-button full-width g-recaptcha" id="subscribe-btn-sms" data-disabled-text="Subscribing..." data-sitekey="6LcH-b0UAAAAACVQtMb14LBhflMA9y0Nmu7l_W6d"
data-callback="submitNewSmsSubscriber" data-error-callback="smsSubscriberCaptchaError">
<div class="terms_and_privacy_information bottom small">Message and data rates may apply. By subscribing you agree to the Atlassian
<a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian
<a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google
<a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a>
apply.</div>
</form>POST /subscriptions/webhook.json
<form id="subscribe-form-webhook" action="/subscriptions/webhook.json" accept-charset="UTF-8" data-remote="true" method="post">
<div class="control-group">
<div class="controls">
<label for="endpoint-webhooks">Webhook URL:</label>
<input type="text" name="endpoint" id="endpoint-webhooks" data-js-hook="endpoint" class="full-width" aria-describedby="url-help-block">
<p class="help-block" id="url-help-block">The URL we should send the webhooks to</p>
</div>
</div>
<div class="control-group">
<div class="controls">
<label for="email-webhooks">Email address:</label>
<input type="text" name="email" id="email-webhooks" data-js-hook="email" class="full-width" aria-describedby="email-help-block">
<p class="help-block" id="email-help-block">We'll send you email if your endpoint fails</p>
</div>
</div>
<input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
<div>
<div class="grecaptcha-badge" data-style="none"
style="width: 256px; height: 60px; position: fixed; visibility: hidden; display: block; transition: right 0.3s ease 0s; bottom: 14px; right: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-zajimjowq6ke" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.recaptcha.net/recaptcha/enterprise/anchor?ar=1&k=6LcQ-b0UAAAAAJjfdwO_-ozGC-CzWDj4Pm1kJ2Ah&co=aHR0cHM6Ly9zdGF0dXMudHdpbGlvLmNvbTo0NDM.&hl=de&v=joHA60MeME-PNviL59xVH9zs&size=invisible&cb=ogjfjhdxhtt6"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response-2" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div>
</div><input type="submit" value="Subscribe" to="" notifications="" class="flat-button full-width g-recaptcha" id="subscribe-btn-webhook" data-disabled-text="Subscribing..." data-sitekey="6LcQ-b0UAAAAAJjfdwO_-ozGC-CzWDj4Pm1kJ2Ah"
data-callback="submitNewWebhookSubscriber" data-error-callback="webhookSubscriberCaptchaError">
<div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and
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</form>POST /subscriptions/incident.json
<form class="modal-content" id="subscribe-form-98qvm65n93ft" action="/subscriptions/incident.json" accept-charset="UTF-8" data-remote="true" method="post">
<input type="hidden" name="incident_code" id="incident_code" value="98qvm65n93ft" autocomplete="off">
<div class="modal-header">
<a href="#" data-dismiss="modal" class="close" data-js-hook="incident-modal-close" aria-label="close" role="button">×</a>
<h4 id="incident-subscription-dialog-header"> Subscribe to Incident </h4>
</div>
<div class="modal-body">
<p style="margin-bottom:25px" id="incident-subscription-dialog-description"> Subscribe to updates for <strong>SMS Delivery Delays and Failures to Multiple Networks over Multiple Countries in Africa</strong> via email and/or text message. You'll
receive email notifications when incidents are updated, and text message notifications whenever Twilio <strong>creates</strong> or <strong>resolves</strong> an incident. </p>
<div class="control-group">
<label for="email-98qvm65n93ft">VIA EMAIL:</label>
<div class="controls">
<input type="text" name="email" id="email-98qvm65n93ft" data-js-hook="email" class="full-width">
</div>
</div>
<div class="control-group">
<label class="phone-country-code" for="phone-country-98qvm65n93ft">VIA SMS:</label>
<div class="controls phone-number">
<div class="row">
<div id="phone-number-code-98qvm65n93ft" class="phone-country-wrapper" data-otp-enabled="false">
<select name="phone_country" id="phone-country-98qvm65n93ft" data-js-hook="phone-country" class="span6 phone-country-dropdown">
<option value="af" data-otp-enabled="false">Afghanistan (+93)</option>
<option value="al" data-otp-enabled="false">Albania (+355)</option>
<option value="dz" data-otp-enabled="false">Algeria (+213)</option>
<option value="as" data-otp-enabled="false">American Samoa (+1)</option>
<option value="ad" data-otp-enabled="false">Andorra (+376)</option>
<option value="ao" data-otp-enabled="false">Angola (+244)</option>
<option value="ai" data-otp-enabled="false">Anguilla (+1)</option>
<option value="ag" data-otp-enabled="false">Antigua and Barbuda (+1)</option>
<option value="ar" data-otp-enabled="false">Argentina (+54)</option>
<option value="am" data-otp-enabled="false">Armenia (+374)</option>
<option value="aw" data-otp-enabled="false">Aruba (+297)</option>
<option value="au" data-otp-enabled="false">Australia/Cocos/Christmas Island (+61)</option>
<option value="at" data-otp-enabled="false">Austria (+43)</option>
<option value="az" data-otp-enabled="false">Azerbaijan (+994)</option>
<option value="bs" data-otp-enabled="false">Bahamas (+1)</option>
<option value="bh" data-otp-enabled="false">Bahrain (+973)</option>
<option value="bd" data-otp-enabled="false">Bangladesh (+880)</option>
<option value="bb" data-otp-enabled="false">Barbados (+1)</option>
<option value="by" data-otp-enabled="false">Belarus (+375)</option>
<option value="be" data-otp-enabled="false">Belgium (+32)</option>
<option value="bz" data-otp-enabled="false">Belize (+501)</option>
<option value="bj" data-otp-enabled="false">Benin (+229)</option>
<option value="bm" data-otp-enabled="false">Bermuda (+1)</option>
<option value="bo" data-otp-enabled="false">Bolivia (+591)</option>
<option value="ba" data-otp-enabled="false">Bosnia and Herzegovina (+387)</option>
<option value="bw" data-otp-enabled="false">Botswana (+267)</option>
<option value="br" data-otp-enabled="false">Brazil (+55)</option>
<option value="bn" data-otp-enabled="false">Brunei (+673)</option>
<option value="bg" data-otp-enabled="false">Bulgaria (+359)</option>
<option value="bf" data-otp-enabled="false">Burkina Faso (+226)</option>
<option value="bi" data-otp-enabled="false">Burundi (+257)</option>
<option value="kh" data-otp-enabled="false">Cambodia (+855)</option>
<option value="cm" data-otp-enabled="false">Cameroon (+237)</option>
<option value="ca" data-otp-enabled="false">Canada (+1)</option>
<option value="cv" data-otp-enabled="false">Cape Verde (+238)</option>
<option value="ky" data-otp-enabled="false">Cayman Islands (+1)</option>
<option value="cf" data-otp-enabled="false">Central Africa (+236)</option>
<option value="td" data-otp-enabled="false">Chad (+235)</option>
<option value="cl" data-otp-enabled="false">Chile (+56)</option>
<option value="cn" data-otp-enabled="false">China (+86)</option>
<option value="co" data-otp-enabled="false">Colombia (+57)</option>
<option value="km" data-otp-enabled="false">Comoros (+269)</option>
<option value="cg" data-otp-enabled="false">Congo (+242)</option>
<option value="cd" data-otp-enabled="false">Congo, Dem Rep (+243)</option>
<option value="cr" data-otp-enabled="false">Costa Rica (+506)</option>
<option value="hr" data-otp-enabled="false">Croatia (+385)</option>
<option value="cy" data-otp-enabled="false">Cyprus (+357)</option>
<option value="cz" data-otp-enabled="false">Czech Republic (+420)</option>
<option value="dk" data-otp-enabled="false">Denmark (+45)</option>
<option value="dj" data-otp-enabled="false">Djibouti (+253)</option>
<option value="dm" data-otp-enabled="false">Dominica (+1)</option>
<option value="do" data-otp-enabled="false">Dominican Republic (+1)</option>
<option value="eg" data-otp-enabled="false">Egypt (+20)</option>
<option value="sv" data-otp-enabled="false">El Salvador (+503)</option>
<option value="gq" data-otp-enabled="false">Equatorial Guinea (+240)</option>
<option value="ee" data-otp-enabled="false">Estonia (+372)</option>
<option value="et" data-otp-enabled="false">Ethiopia (+251)</option>
<option value="fo" data-otp-enabled="false">Faroe Islands (+298)</option>
<option value="fj" data-otp-enabled="false">Fiji (+679)</option>
<option value="fi" data-otp-enabled="false">Finland/Aland Islands (+358)</option>
<option value="fr" data-otp-enabled="false">France (+33)</option>
<option value="gf" data-otp-enabled="false">French Guiana (+594)</option>
<option value="pf" data-otp-enabled="false">French Polynesia (+689)</option>
<option value="ga" data-otp-enabled="false">Gabon (+241)</option>
<option value="gm" data-otp-enabled="false">Gambia (+220)</option>
<option value="ge" data-otp-enabled="false">Georgia (+995)</option>
<option value="de" data-otp-enabled="false">Germany (+49)</option>
<option value="gh" data-otp-enabled="false">Ghana (+233)</option>
<option value="gi" data-otp-enabled="false">Gibraltar (+350)</option>
<option value="gr" data-otp-enabled="false">Greece (+30)</option>
<option value="gl" data-otp-enabled="false">Greenland (+299)</option>
<option value="gd" data-otp-enabled="false">Grenada (+1)</option>
<option value="gp" data-otp-enabled="false">Guadeloupe (+590)</option>
<option value="gu" data-otp-enabled="false">Guam (+1)</option>
<option value="gt" data-otp-enabled="false">Guatemala (+502)</option>
<option value="gn" data-otp-enabled="false">Guinea (+224)</option>
<option value="gy" data-otp-enabled="false">Guyana (+592)</option>
<option value="ht" data-otp-enabled="false">Haiti (+509)</option>
<option value="hn" data-otp-enabled="false">Honduras (+504)</option>
<option value="hk" data-otp-enabled="false">Hong Kong (+852)</option>
<option value="hu" data-otp-enabled="false">Hungary (+36)</option>
<option value="is" data-otp-enabled="false">Iceland (+354)</option>
<option value="in" data-otp-enabled="false">India (+91)</option>
<option value="id" data-otp-enabled="false">Indonesia (+62)</option>
<option value="iq" data-otp-enabled="false">Iraq (+964)</option>
<option value="ie" data-otp-enabled="false">Ireland (+353)</option>
<option value="il" data-otp-enabled="false">Israel (+972)</option>
<option value="it" data-otp-enabled="false">Italy (+39)</option>
<option value="jm" data-otp-enabled="false">Jamaica (+1)</option>
<option value="jp" data-otp-enabled="false">Japan (+81)</option>
<option value="jo" data-otp-enabled="false">Jordan (+962)</option>
<option value="ke" data-otp-enabled="false">Kenya (+254)</option>
<option value="kr" data-otp-enabled="false">Korea, Republic of (+82)</option>
<option value="xk" data-otp-enabled="false">Kosovo (+383)</option>
<option value="kw" data-otp-enabled="false">Kuwait (+965)</option>
<option value="kg" data-otp-enabled="false">Kyrgyzstan (+996)</option>
<option value="la" data-otp-enabled="false">Laos (+856)</option>
<option value="lv" data-otp-enabled="false">Latvia (+371)</option>
<option value="lb" data-otp-enabled="false">Lebanon (+961)</option>
<option value="ls" data-otp-enabled="false">Lesotho (+266)</option>
<option value="lr" data-otp-enabled="false">Liberia (+231)</option>
<option value="ly" data-otp-enabled="false">Libya (+218)</option>
<option value="li" data-otp-enabled="false">Liechtenstein (+423)</option>
<option value="lt" data-otp-enabled="false">Lithuania (+370)</option>
<option value="lu" data-otp-enabled="false">Luxembourg (+352)</option>
<option value="mo" data-otp-enabled="false">Macao (+853)</option>
<option value="mk" data-otp-enabled="false">Macedonia (+389)</option>
<option value="mg" data-otp-enabled="false">Madagascar (+261)</option>
<option value="mw" data-otp-enabled="false">Malawi (+265)</option>
<option value="my" data-otp-enabled="false">Malaysia (+60)</option>
<option value="mv" data-otp-enabled="false">Maldives (+960)</option>
<option value="ml" data-otp-enabled="false">Mali (+223)</option>
<option value="mt" data-otp-enabled="false">Malta (+356)</option>
<option value="mq" data-otp-enabled="false">Martinique (+596)</option>
<option value="mr" data-otp-enabled="false">Mauritania (+222)</option>
<option value="mu" data-otp-enabled="false">Mauritius (+230)</option>
<option value="mx" data-otp-enabled="false">Mexico (+52)</option>
<option value="mc" data-otp-enabled="false">Monaco (+377)</option>
<option value="mn" data-otp-enabled="false">Mongolia (+976)</option>
<option value="me" data-otp-enabled="false">Montenegro (+382)</option>
<option value="ms" data-otp-enabled="false">Montserrat (+1)</option>
<option value="ma" data-otp-enabled="false">Morocco/Western Sahara (+212)</option>
<option value="mz" data-otp-enabled="false">Mozambique (+258)</option>
<option value="na" data-otp-enabled="false">Namibia (+264)</option>
<option value="np" data-otp-enabled="false">Nepal (+977)</option>
<option value="nl" data-otp-enabled="false">Netherlands (+31)</option>
<option value="nz" data-otp-enabled="false">New Zealand (+64)</option>
<option value="ni" data-otp-enabled="false">Nicaragua (+505)</option>
<option value="ne" data-otp-enabled="false">Niger (+227)</option>
<option value="ng" data-otp-enabled="false">Nigeria (+234)</option>
<option value="no" data-otp-enabled="false">Norway (+47)</option>
<option value="om" data-otp-enabled="false">Oman (+968)</option>
<option value="pk" data-otp-enabled="false">Pakistan (+92)</option>
<option value="ps" data-otp-enabled="false">Palestinian Territory (+970)</option>
<option value="pa" data-otp-enabled="false">Panama (+507)</option>
<option value="py" data-otp-enabled="false">Paraguay (+595)</option>
<option value="pe" data-otp-enabled="false">Peru (+51)</option>
<option value="ph" data-otp-enabled="false">Philippines (+63)</option>
<option value="pl" data-otp-enabled="false">Poland (+48)</option>
<option value="pt" data-otp-enabled="false">Portugal (+351)</option>
<option value="pr" data-otp-enabled="false">Puerto Rico (+1)</option>
<option value="qa" data-otp-enabled="false">Qatar (+974)</option>
<option value="re" data-otp-enabled="false">Reunion/Mayotte (+262)</option>
<option value="ro" data-otp-enabled="false">Romania (+40)</option>
<option value="ru" data-otp-enabled="false">Russia/Kazakhstan (+7)</option>
<option value="rw" data-otp-enabled="false">Rwanda (+250)</option>
<option value="ws" data-otp-enabled="false">Samoa (+685)</option>
<option value="sm" data-otp-enabled="false">San Marino (+378)</option>
<option value="sa" data-otp-enabled="false">Saudi Arabia (+966)</option>
<option value="sn" data-otp-enabled="false">Senegal (+221)</option>
<option value="rs" data-otp-enabled="false">Serbia (+381)</option>
<option value="sc" data-otp-enabled="false">Seychelles (+248)</option>
<option value="sl" data-otp-enabled="false">Sierra Leone (+232)</option>
<option value="sg" data-otp-enabled="false">Singapore (+65)</option>
<option value="sk" data-otp-enabled="false">Slovakia (+421)</option>
<option value="si" data-otp-enabled="false">Slovenia (+386)</option>
<option value="za" data-otp-enabled="false">South Africa (+27)</option>
<option value="es" data-otp-enabled="false">Spain (+34)</option>
<option value="lk" data-otp-enabled="false">Sri Lanka (+94)</option>
<option value="kn" data-otp-enabled="false">St Kitts and Nevis (+1)</option>
<option value="lc" data-otp-enabled="false">St Lucia (+1)</option>
<option value="vc" data-otp-enabled="false">St Vincent Grenadines (+1)</option>
<option value="sd" data-otp-enabled="false">Sudan (+249)</option>
<option value="sr" data-otp-enabled="false">Suriname (+597)</option>
<option value="sz" data-otp-enabled="false">Swaziland (+268)</option>
<option value="se" data-otp-enabled="false">Sweden (+46)</option>
<option value="ch" data-otp-enabled="false">Switzerland (+41)</option>
<option value="tw" data-otp-enabled="false">Taiwan (+886)</option>
<option value="tj" data-otp-enabled="false">Tajikistan (+992)</option>
<option value="tz" data-otp-enabled="false">Tanzania (+255)</option>
<option value="th" data-otp-enabled="false">Thailand (+66)</option>
<option value="tg" data-otp-enabled="false">Togo (+228)</option>
<option value="to" data-otp-enabled="false">Tonga (+676)</option>
<option value="tt" data-otp-enabled="false">Trinidad and Tobago (+1)</option>
<option value="tn" data-otp-enabled="false">Tunisia (+216)</option>
<option value="tr" data-otp-enabled="false">Turkey (+90)</option>
<option value="tc" data-otp-enabled="false">Turks and Caicos Islands (+1)</option>
<option value="ug" data-otp-enabled="false">Uganda (+256)</option>
<option value="ua" data-otp-enabled="false">Ukraine (+380)</option>
<option value="ae" data-otp-enabled="false">United Arab Emirates (+971)</option>
<option value="gb" data-otp-enabled="false">United Kingdom (+44)</option>
<option value="us" data-otp-enabled="false" selected="">United States (+1)</option>
<option value="uy" data-otp-enabled="false">Uruguay (+598)</option>
<option value="uz" data-otp-enabled="false">Uzbekistan (+998)</option>
<option value="ve" data-otp-enabled="false">Venezuela (+58)</option>
<option value="vn" data-otp-enabled="false">Vietnam (+84)</option>
<option value="vg" data-otp-enabled="false">Virgin Islands, British (+1)</option>
<option value="vi" data-otp-enabled="false">Virgin Islands, U.S. (+1)</option>
<option value="ye" data-otp-enabled="false">Yemen (+967)</option>
<option value="zm" data-otp-enabled="false">Zambia (+260)</option>
<option value="zw" data-otp-enabled="false">Zimbabwe (+263)</option>
</select>
</div>
</div>
</div>
<label class="sub-label" for="phone-number-98qvm65n93ft">Enter mobile number</label>
<div class="controls phone-number" data-js-hook="modal-open-incident-subscribe-phone-number">
<div class="flex-container">
<input type="text" name="phone_number" id="phone-number-98qvm65n93ft" data-js-hook="phone-number">
<input type="hidden" name="incident-code-98qvm65n93ft" id="incident-code-98qvm65n93ft" value="98qvm65n93ft" autocomplete="off">
<a class="btn-change-number-incident" id="btn-change-number-incident-98qvm65n93ft" style="display: none;" data-incident-code="98qvm65n93ft" href="#">
Edit number
</a> <a class="btn-subcriber-send-otp" id="btn-subcriber-send-otp-98qvm65n93ft" style="display: none;" data-incident-code="98qvm65n93ft" href="#">
Send OTP
</a>
</div>
</div>
<div class="sms-atl-error" id="sms-atl-error-98qvm65n93ft"></div>
<div class="opt-container-section" id="otp-container-incident-98qvm65n93ft" style="display:none">
<label class="sub-label" for="otp">Enter the OTP sent</label>
<div class="flex-container">
<input name="otp" id="otp-field-98qvm65n93ft" type="text" class="prepend" disabled="">
<a class="resend-otp" id="resend-otp-98qvm65n93ft" style="display: none;" data-incident-code="98qvm65n93ft" href="#">
Resend OTP
</a> <span class="timer-incident" id="timer-incident-98qvm65n93ft" style="display:none"> in <span id="countdown-incident-98qvm65n93ft">30</span> seconds</span>
</div>
<div class="info-row flex-container">
<div class="info-icon"><svg width="2vh" height="2vh" viewBox="0 0 21 21" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" id="status-embed-svg-info-icon">
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id="path-info"></path>
</defs>
<g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd">
<g transform="translate(-702.000000, -945.000000)">
<g id="global/info" transform="translate(700.500000, 943.500000)">
<mask id="mask-info" fill="white">
<use xlink:href="#path-info"></use>
</mask>
<use id="Combined-Shape" fill="#42526E" fill-rule="nonzero" xlink:href="#path-info"></use>
<g id="Neutral-/-N000" mask="url(#mask-info)" fill-rule="evenodd">
<polygon points="0 24 24 24 24 0 0 0"></polygon>
</g>
</g>
</g>
</g>
</svg>
</div>
<div>To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ </div>
</div>
</div>
</div>
</div>
<div class="modal-footer incident-subscribe">
<!-- tests fail if static width isn't present ¯\_(ツ)_/¯ -->
<button name="button" type="submit" class="flat-button cpt-button incident-subscribe-btn-captcha" id="subscribe-btn-98qvm65n93ft" onclick="submitCaptchaIncidentSubscribe(event)">Subscribe to Incident</button>
<input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
<input type="hidden" name="g-recaptcha-response" id="g-recaptcha-response" value="false" autocomplete="off">
<div class="terms_and_privacy_information left small">Message and data rates may apply. By subscribing you agree to the Atlassian
<a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian
<a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google
<a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a>
apply.</div>
</div>
</form>POST /subscriptions/incident.json
<form class="modal-content" id="subscribe-form-vxtjy9d8smdk" action="/subscriptions/incident.json" accept-charset="UTF-8" data-remote="true" method="post">
<input type="hidden" name="incident_code" id="incident_code" value="vxtjy9d8smdk" autocomplete="off">
<div class="modal-header">
<a href="#" data-dismiss="modal" class="close" data-js-hook="incident-modal-close" aria-label="close" role="button">×</a>
<h4 id="incident-subscription-dialog-header"> Subscribe to Incident </h4>
</div>
<div class="modal-body">
<p style="margin-bottom:25px" id="incident-subscription-dialog-description"> Subscribe to updates for <strong>US MMS Carrier Maintenance - T-Mobile</strong> via email and/or text message. You'll receive email notifications when incidents are
updated, and text message notifications whenever Twilio <strong>creates</strong> or <strong>resolves</strong> an incident. </p>
<div class="control-group">
<label for="email-vxtjy9d8smdk">VIA EMAIL:</label>
<div class="controls">
<input type="text" name="email" id="email-vxtjy9d8smdk" data-js-hook="email" class="full-width">
</div>
</div>
<div class="control-group">
<label class="phone-country-code" for="phone-country-vxtjy9d8smdk">VIA SMS:</label>
<div class="controls phone-number">
<div class="row">
<div id="phone-number-code-vxtjy9d8smdk" class="phone-country-wrapper" data-otp-enabled="false">
<select name="phone_country" id="phone-country-vxtjy9d8smdk" data-js-hook="phone-country" class="span6 phone-country-dropdown">
<option value="af" data-otp-enabled="false">Afghanistan (+93)</option>
<option value="al" data-otp-enabled="false">Albania (+355)</option>
<option value="dz" data-otp-enabled="false">Algeria (+213)</option>
<option value="as" data-otp-enabled="false">American Samoa (+1)</option>
<option value="ad" data-otp-enabled="false">Andorra (+376)</option>
<option value="ao" data-otp-enabled="false">Angola (+244)</option>
<option value="ai" data-otp-enabled="false">Anguilla (+1)</option>
<option value="ag" data-otp-enabled="false">Antigua and Barbuda (+1)</option>
<option value="ar" data-otp-enabled="false">Argentina (+54)</option>
<option value="am" data-otp-enabled="false">Armenia (+374)</option>
<option value="aw" data-otp-enabled="false">Aruba (+297)</option>
<option value="au" data-otp-enabled="false">Australia/Cocos/Christmas Island (+61)</option>
<option value="at" data-otp-enabled="false">Austria (+43)</option>
<option value="az" data-otp-enabled="false">Azerbaijan (+994)</option>
<option value="bs" data-otp-enabled="false">Bahamas (+1)</option>
<option value="bh" data-otp-enabled="false">Bahrain (+973)</option>
<option value="bd" data-otp-enabled="false">Bangladesh (+880)</option>
<option value="bb" data-otp-enabled="false">Barbados (+1)</option>
<option value="by" data-otp-enabled="false">Belarus (+375)</option>
<option value="be" data-otp-enabled="false">Belgium (+32)</option>
<option value="bz" data-otp-enabled="false">Belize (+501)</option>
<option value="bj" data-otp-enabled="false">Benin (+229)</option>
<option value="bm" data-otp-enabled="false">Bermuda (+1)</option>
<option value="bo" data-otp-enabled="false">Bolivia (+591)</option>
<option value="ba" data-otp-enabled="false">Bosnia and Herzegovina (+387)</option>
<option value="bw" data-otp-enabled="false">Botswana (+267)</option>
<option value="br" data-otp-enabled="false">Brazil (+55)</option>
<option value="bn" data-otp-enabled="false">Brunei (+673)</option>
<option value="bg" data-otp-enabled="false">Bulgaria (+359)</option>
<option value="bf" data-otp-enabled="false">Burkina Faso (+226)</option>
<option value="bi" data-otp-enabled="false">Burundi (+257)</option>
<option value="kh" data-otp-enabled="false">Cambodia (+855)</option>
<option value="cm" data-otp-enabled="false">Cameroon (+237)</option>
<option value="ca" data-otp-enabled="false">Canada (+1)</option>
<option value="cv" data-otp-enabled="false">Cape Verde (+238)</option>
<option value="ky" data-otp-enabled="false">Cayman Islands (+1)</option>
<option value="cf" data-otp-enabled="false">Central Africa (+236)</option>
<option value="td" data-otp-enabled="false">Chad (+235)</option>
<option value="cl" data-otp-enabled="false">Chile (+56)</option>
<option value="cn" data-otp-enabled="false">China (+86)</option>
<option value="co" data-otp-enabled="false">Colombia (+57)</option>
<option value="km" data-otp-enabled="false">Comoros (+269)</option>
<option value="cg" data-otp-enabled="false">Congo (+242)</option>
<option value="cd" data-otp-enabled="false">Congo, Dem Rep (+243)</option>
<option value="cr" data-otp-enabled="false">Costa Rica (+506)</option>
<option value="hr" data-otp-enabled="false">Croatia (+385)</option>
<option value="cy" data-otp-enabled="false">Cyprus (+357)</option>
<option value="cz" data-otp-enabled="false">Czech Republic (+420)</option>
<option value="dk" data-otp-enabled="false">Denmark (+45)</option>
<option value="dj" data-otp-enabled="false">Djibouti (+253)</option>
<option value="dm" data-otp-enabled="false">Dominica (+1)</option>
<option value="do" data-otp-enabled="false">Dominican Republic (+1)</option>
<option value="eg" data-otp-enabled="false">Egypt (+20)</option>
<option value="sv" data-otp-enabled="false">El Salvador (+503)</option>
<option value="gq" data-otp-enabled="false">Equatorial Guinea (+240)</option>
<option value="ee" data-otp-enabled="false">Estonia (+372)</option>
<option value="et" data-otp-enabled="false">Ethiopia (+251)</option>
<option value="fo" data-otp-enabled="false">Faroe Islands (+298)</option>
<option value="fj" data-otp-enabled="false">Fiji (+679)</option>
<option value="fi" data-otp-enabled="false">Finland/Aland Islands (+358)</option>
<option value="fr" data-otp-enabled="false">France (+33)</option>
<option value="gf" data-otp-enabled="false">French Guiana (+594)</option>
<option value="pf" data-otp-enabled="false">French Polynesia (+689)</option>
<option value="ga" data-otp-enabled="false">Gabon (+241)</option>
<option value="gm" data-otp-enabled="false">Gambia (+220)</option>
<option value="ge" data-otp-enabled="false">Georgia (+995)</option>
<option value="de" data-otp-enabled="false">Germany (+49)</option>
<option value="gh" data-otp-enabled="false">Ghana (+233)</option>
<option value="gi" data-otp-enabled="false">Gibraltar (+350)</option>
<option value="gr" data-otp-enabled="false">Greece (+30)</option>
<option value="gl" data-otp-enabled="false">Greenland (+299)</option>
<option value="gd" data-otp-enabled="false">Grenada (+1)</option>
<option value="gp" data-otp-enabled="false">Guadeloupe (+590)</option>
<option value="gu" data-otp-enabled="false">Guam (+1)</option>
<option value="gt" data-otp-enabled="false">Guatemala (+502)</option>
<option value="gn" data-otp-enabled="false">Guinea (+224)</option>
<option value="gy" data-otp-enabled="false">Guyana (+592)</option>
<option value="ht" data-otp-enabled="false">Haiti (+509)</option>
<option value="hn" data-otp-enabled="false">Honduras (+504)</option>
<option value="hk" data-otp-enabled="false">Hong Kong (+852)</option>
<option value="hu" data-otp-enabled="false">Hungary (+36)</option>
<option value="is" data-otp-enabled="false">Iceland (+354)</option>
<option value="in" data-otp-enabled="false">India (+91)</option>
<option value="id" data-otp-enabled="false">Indonesia (+62)</option>
<option value="iq" data-otp-enabled="false">Iraq (+964)</option>
<option value="ie" data-otp-enabled="false">Ireland (+353)</option>
<option value="il" data-otp-enabled="false">Israel (+972)</option>
<option value="it" data-otp-enabled="false">Italy (+39)</option>
<option value="jm" data-otp-enabled="false">Jamaica (+1)</option>
<option value="jp" data-otp-enabled="false">Japan (+81)</option>
<option value="jo" data-otp-enabled="false">Jordan (+962)</option>
<option value="ke" data-otp-enabled="false">Kenya (+254)</option>
<option value="kr" data-otp-enabled="false">Korea, Republic of (+82)</option>
<option value="xk" data-otp-enabled="false">Kosovo (+383)</option>
<option value="kw" data-otp-enabled="false">Kuwait (+965)</option>
<option value="kg" data-otp-enabled="false">Kyrgyzstan (+996)</option>
<option value="la" data-otp-enabled="false">Laos (+856)</option>
<option value="lv" data-otp-enabled="false">Latvia (+371)</option>
<option value="lb" data-otp-enabled="false">Lebanon (+961)</option>
<option value="ls" data-otp-enabled="false">Lesotho (+266)</option>
<option value="lr" data-otp-enabled="false">Liberia (+231)</option>
<option value="ly" data-otp-enabled="false">Libya (+218)</option>
<option value="li" data-otp-enabled="false">Liechtenstein (+423)</option>
<option value="lt" data-otp-enabled="false">Lithuania (+370)</option>
<option value="lu" data-otp-enabled="false">Luxembourg (+352)</option>
<option value="mo" data-otp-enabled="false">Macao (+853)</option>
<option value="mk" data-otp-enabled="false">Macedonia (+389)</option>
<option value="mg" data-otp-enabled="false">Madagascar (+261)</option>
<option value="mw" data-otp-enabled="false">Malawi (+265)</option>
<option value="my" data-otp-enabled="false">Malaysia (+60)</option>
<option value="mv" data-otp-enabled="false">Maldives (+960)</option>
<option value="ml" data-otp-enabled="false">Mali (+223)</option>
<option value="mt" data-otp-enabled="false">Malta (+356)</option>
<option value="mq" data-otp-enabled="false">Martinique (+596)</option>
<option value="mr" data-otp-enabled="false">Mauritania (+222)</option>
<option value="mu" data-otp-enabled="false">Mauritius (+230)</option>
<option value="mx" data-otp-enabled="false">Mexico (+52)</option>
<option value="mc" data-otp-enabled="false">Monaco (+377)</option>
<option value="mn" data-otp-enabled="false">Mongolia (+976)</option>
<option value="me" data-otp-enabled="false">Montenegro (+382)</option>
<option value="ms" data-otp-enabled="false">Montserrat (+1)</option>
<option value="ma" data-otp-enabled="false">Morocco/Western Sahara (+212)</option>
<option value="mz" data-otp-enabled="false">Mozambique (+258)</option>
<option value="na" data-otp-enabled="false">Namibia (+264)</option>
<option value="np" data-otp-enabled="false">Nepal (+977)</option>
<option value="nl" data-otp-enabled="false">Netherlands (+31)</option>
<option value="nz" data-otp-enabled="false">New Zealand (+64)</option>
<option value="ni" data-otp-enabled="false">Nicaragua (+505)</option>
<option value="ne" data-otp-enabled="false">Niger (+227)</option>
<option value="ng" data-otp-enabled="false">Nigeria (+234)</option>
<option value="no" data-otp-enabled="false">Norway (+47)</option>
<option value="om" data-otp-enabled="false">Oman (+968)</option>
<option value="pk" data-otp-enabled="false">Pakistan (+92)</option>
<option value="ps" data-otp-enabled="false">Palestinian Territory (+970)</option>
<option value="pa" data-otp-enabled="false">Panama (+507)</option>
<option value="py" data-otp-enabled="false">Paraguay (+595)</option>
<option value="pe" data-otp-enabled="false">Peru (+51)</option>
<option value="ph" data-otp-enabled="false">Philippines (+63)</option>
<option value="pl" data-otp-enabled="false">Poland (+48)</option>
<option value="pt" data-otp-enabled="false">Portugal (+351)</option>
<option value="pr" data-otp-enabled="false">Puerto Rico (+1)</option>
<option value="qa" data-otp-enabled="false">Qatar (+974)</option>
<option value="re" data-otp-enabled="false">Reunion/Mayotte (+262)</option>
<option value="ro" data-otp-enabled="false">Romania (+40)</option>
<option value="ru" data-otp-enabled="false">Russia/Kazakhstan (+7)</option>
<option value="rw" data-otp-enabled="false">Rwanda (+250)</option>
<option value="ws" data-otp-enabled="false">Samoa (+685)</option>
<option value="sm" data-otp-enabled="false">San Marino (+378)</option>
<option value="sa" data-otp-enabled="false">Saudi Arabia (+966)</option>
<option value="sn" data-otp-enabled="false">Senegal (+221)</option>
<option value="rs" data-otp-enabled="false">Serbia (+381)</option>
<option value="sc" data-otp-enabled="false">Seychelles (+248)</option>
<option value="sl" data-otp-enabled="false">Sierra Leone (+232)</option>
<option value="sg" data-otp-enabled="false">Singapore (+65)</option>
<option value="sk" data-otp-enabled="false">Slovakia (+421)</option>
<option value="si" data-otp-enabled="false">Slovenia (+386)</option>
<option value="za" data-otp-enabled="false">South Africa (+27)</option>
<option value="es" data-otp-enabled="false">Spain (+34)</option>
<option value="lk" data-otp-enabled="false">Sri Lanka (+94)</option>
<option value="kn" data-otp-enabled="false">St Kitts and Nevis (+1)</option>
<option value="lc" data-otp-enabled="false">St Lucia (+1)</option>
<option value="vc" data-otp-enabled="false">St Vincent Grenadines (+1)</option>
<option value="sd" data-otp-enabled="false">Sudan (+249)</option>
<option value="sr" data-otp-enabled="false">Suriname (+597)</option>
<option value="sz" data-otp-enabled="false">Swaziland (+268)</option>
<option value="se" data-otp-enabled="false">Sweden (+46)</option>
<option value="ch" data-otp-enabled="false">Switzerland (+41)</option>
<option value="tw" data-otp-enabled="false">Taiwan (+886)</option>
<option value="tj" data-otp-enabled="false">Tajikistan (+992)</option>
<option value="tz" data-otp-enabled="false">Tanzania (+255)</option>
<option value="th" data-otp-enabled="false">Thailand (+66)</option>
<option value="tg" data-otp-enabled="false">Togo (+228)</option>
<option value="to" data-otp-enabled="false">Tonga (+676)</option>
<option value="tt" data-otp-enabled="false">Trinidad and Tobago (+1)</option>
<option value="tn" data-otp-enabled="false">Tunisia (+216)</option>
<option value="tr" data-otp-enabled="false">Turkey (+90)</option>
<option value="tc" data-otp-enabled="false">Turks and Caicos Islands (+1)</option>
<option value="ug" data-otp-enabled="false">Uganda (+256)</option>
<option value="ua" data-otp-enabled="false">Ukraine (+380)</option>
<option value="ae" data-otp-enabled="false">United Arab Emirates (+971)</option>
<option value="gb" data-otp-enabled="false">United Kingdom (+44)</option>
<option value="us" data-otp-enabled="false" selected="">United States (+1)</option>
<option value="uy" data-otp-enabled="false">Uruguay (+598)</option>
<option value="uz" data-otp-enabled="false">Uzbekistan (+998)</option>
<option value="ve" data-otp-enabled="false">Venezuela (+58)</option>
<option value="vn" data-otp-enabled="false">Vietnam (+84)</option>
<option value="vg" data-otp-enabled="false">Virgin Islands, British (+1)</option>
<option value="vi" data-otp-enabled="false">Virgin Islands, U.S. (+1)</option>
<option value="ye" data-otp-enabled="false">Yemen (+967)</option>
<option value="zm" data-otp-enabled="false">Zambia (+260)</option>
<option value="zw" data-otp-enabled="false">Zimbabwe (+263)</option>
</select>
</div>
</div>
</div>
<label class="sub-label" for="phone-number-vxtjy9d8smdk">Enter mobile number</label>
<div class="controls phone-number" data-js-hook="modal-open-incident-subscribe-phone-number">
<div class="flex-container">
<input type="text" name="phone_number" id="phone-number-vxtjy9d8smdk" data-js-hook="phone-number">
<input type="hidden" name="incident-code-vxtjy9d8smdk" id="incident-code-vxtjy9d8smdk" value="vxtjy9d8smdk" autocomplete="off">
<a class="btn-change-number-incident" id="btn-change-number-incident-vxtjy9d8smdk" style="display: none;" data-incident-code="vxtjy9d8smdk" href="#">
Edit number
</a> <a class="btn-subcriber-send-otp" id="btn-subcriber-send-otp-vxtjy9d8smdk" style="display: none;" data-incident-code="vxtjy9d8smdk" href="#">
Send OTP
</a>
</div>
</div>
<div class="sms-atl-error" id="sms-atl-error-vxtjy9d8smdk"></div>
<div class="opt-container-section" id="otp-container-incident-vxtjy9d8smdk" style="display:none">
<label class="sub-label" for="otp">Enter the OTP sent</label>
<div class="flex-container">
<input name="otp" id="otp-field-vxtjy9d8smdk" type="text" class="prepend" disabled="">
<a class="resend-otp" id="resend-otp-vxtjy9d8smdk" style="display: none;" data-incident-code="vxtjy9d8smdk" href="#">
Resend OTP
</a> <span class="timer-incident" id="timer-incident-vxtjy9d8smdk" style="display:none"> in <span id="countdown-incident-vxtjy9d8smdk">30</span> seconds</span>
</div>
<div class="info-row flex-container">
<div class="info-icon"><svg width="2vh" height="2vh" viewBox="0 0 21 21" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" id="status-embed-svg-info-icon">
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id="path-info"></path>
</defs>
<g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd">
<g transform="translate(-702.000000, -945.000000)">
<g id="global/info" transform="translate(700.500000, 943.500000)">
<mask id="mask-info" fill="white">
<use xlink:href="#path-info"></use>
</mask>
<use id="Combined-Shape" fill="#42526E" fill-rule="nonzero" xlink:href="#path-info"></use>
<g id="Neutral-/-N000" mask="url(#mask-info)" fill-rule="evenodd">
<polygon points="0 24 24 24 24 0 0 0"></polygon>
</g>
</g>
</g>
</g>
</svg>
</div>
<div>To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ </div>
</div>
</div>
</div>
</div>
<div class="modal-footer incident-subscribe">
<!-- tests fail if static width isn't present ¯\_(ツ)_/¯ -->
<button name="button" type="submit" class="flat-button cpt-button incident-subscribe-btn-captcha" id="subscribe-btn-vxtjy9d8smdk" onclick="submitCaptchaIncidentSubscribe(event)">Subscribe to Incident</button>
<input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off">
<input type="hidden" name="g-recaptcha-response" id="g-recaptcha-response" value="false" autocomplete="off">
<div class="terms_and_privacy_information left small">Message and data rates may apply. By subscribing you agree to the Atlassian
<a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian
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apply.</div>
</div>
</form>POST /subscriptions/incident.json
<form class="modal-content" id="subscribe-form-hhzxprvzws4x" action="/subscriptions/incident.json" accept-charset="UTF-8" data-remote="true" method="post">
<input type="hidden" name="incident_code" id="incident_code" value="hhzxprvzws4x" autocomplete="off">
<div class="modal-header">
<a href="#" data-dismiss="modal" class="close" data-js-hook="incident-modal-close" aria-label="close" role="button">×</a>
<h4 id="incident-subscription-dialog-header"> Subscribe to Incident </h4>
</div>
<div class="modal-body">
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updated, and text message notifications whenever Twilio <strong>creates</strong> or <strong>resolves</strong> an incident. </p>
<div class="control-group">
<label for="email-hhzxprvzws4x">VIA EMAIL:</label>
<div class="controls">
<input type="text" name="email" id="email-hhzxprvzws4x" data-js-hook="email" class="full-width">
</div>
</div>
<div class="control-group">
<label class="phone-country-code" for="phone-country-hhzxprvzws4x">VIA SMS:</label>
<div class="controls phone-number">
<div class="row">
<div id="phone-number-code-hhzxprvzws4x" class="phone-country-wrapper" data-otp-enabled="false">
<select name="phone_country" id="phone-country-hhzxprvzws4x" data-js-hook="phone-country" class="span6 phone-country-dropdown">
<option value="af" data-otp-enabled="false">Afghanistan (+93)</option>
<option value="al" data-otp-enabled="false">Albania (+355)</option>
<option value="dz" data-otp-enabled="false">Algeria (+213)</option>
<option value="as" data-otp-enabled="false">American Samoa (+1)</option>
<option value="ad" data-otp-enabled="false">Andorra (+376)</option>
<option value="ao" data-otp-enabled="false">Angola (+244)</option>
<option value="ai" data-otp-enabled="false">Anguilla (+1)</option>
<option value="ag" data-otp-enabled="false">Antigua and Barbuda (+1)</option>
<option value="ar" data-otp-enabled="false">Argentina (+54)</option>
<option value="am" data-otp-enabled="false">Armenia (+374)</option>
<option value="aw" data-otp-enabled="false">Aruba (+297)</option>
<option value="au" data-otp-enabled="false">Australia/Cocos/Christmas Island (+61)</option>
<option value="at" data-otp-enabled="false">Austria (+43)</option>
<option value="az" data-otp-enabled="false">Azerbaijan (+994)</option>
<option value="bs" data-otp-enabled="false">Bahamas (+1)</option>
<option value="bh" data-otp-enabled="false">Bahrain (+973)</option>
<option value="bd" data-otp-enabled="false">Bangladesh (+880)</option>
<option value="bb" data-otp-enabled="false">Barbados (+1)</option>
<option value="by" data-otp-enabled="false">Belarus (+375)</option>
<option value="be" data-otp-enabled="false">Belgium (+32)</option>
<option value="bz" data-otp-enabled="false">Belize (+501)</option>
<option value="bj" data-otp-enabled="false">Benin (+229)</option>
<option value="bm" data-otp-enabled="false">Bermuda (+1)</option>
<option value="bo" data-otp-enabled="false">Bolivia (+591)</option>
<option value="ba" data-otp-enabled="false">Bosnia and Herzegovina (+387)</option>
<option value="bw" data-otp-enabled="false">Botswana (+267)</option>
<option value="br" data-otp-enabled="false">Brazil (+55)</option>
<option value="bn" data-otp-enabled="false">Brunei (+673)</option>
<option value="bg" data-otp-enabled="false">Bulgaria (+359)</option>
<option value="bf" data-otp-enabled="false">Burkina Faso (+226)</option>
<option value="bi" data-otp-enabled="false">Burundi (+257)</option>
<option value="kh" data-otp-enabled="false">Cambodia (+855)</option>
<option value="cm" data-otp-enabled="false">Cameroon (+237)</option>
<option value="ca" data-otp-enabled="false">Canada (+1)</option>
<option value="cv" data-otp-enabled="false">Cape Verde (+238)</option>
<option value="ky" data-otp-enabled="false">Cayman Islands (+1)</option>
<option value="cf" data-otp-enabled="false">Central Africa (+236)</option>
<option value="td" data-otp-enabled="false">Chad (+235)</option>
<option value="cl" data-otp-enabled="false">Chile (+56)</option>
<option value="cn" data-otp-enabled="false">China (+86)</option>
<option value="co" data-otp-enabled="false">Colombia (+57)</option>
<option value="km" data-otp-enabled="false">Comoros (+269)</option>
<option value="cg" data-otp-enabled="false">Congo (+242)</option>
<option value="cd" data-otp-enabled="false">Congo, Dem Rep (+243)</option>
<option value="cr" data-otp-enabled="false">Costa Rica (+506)</option>
<option value="hr" data-otp-enabled="false">Croatia (+385)</option>
<option value="cy" data-otp-enabled="false">Cyprus (+357)</option>
<option value="cz" data-otp-enabled="false">Czech Republic (+420)</option>
<option value="dk" data-otp-enabled="false">Denmark (+45)</option>
<option value="dj" data-otp-enabled="false">Djibouti (+253)</option>
<option value="dm" data-otp-enabled="false">Dominica (+1)</option>
<option value="do" data-otp-enabled="false">Dominican Republic (+1)</option>
<option value="eg" data-otp-enabled="false">Egypt (+20)</option>
<option value="sv" data-otp-enabled="false">El Salvador (+503)</option>
<option value="gq" data-otp-enabled="false">Equatorial Guinea (+240)</option>
<option value="ee" data-otp-enabled="false">Estonia (+372)</option>
<option value="et" data-otp-enabled="false">Ethiopia (+251)</option>
<option value="fo" data-otp-enabled="false">Faroe Islands (+298)</option>
<option value="fj" data-otp-enabled="false">Fiji (+679)</option>
<option value="fi" data-otp-enabled="false">Finland/Aland Islands (+358)</option>
<option value="fr" data-otp-enabled="false">France (+33)</option>
<option value="gf" data-otp-enabled="false">French Guiana (+594)</option>
<option value="pf" data-otp-enabled="false">French Polynesia (+689)</option>
<option value="ga" data-otp-enabled="false">Gabon (+241)</option>
<option value="gm" data-otp-enabled="false">Gambia (+220)</option>
<option value="ge" data-otp-enabled="false">Georgia (+995)</option>
<option value="de" data-otp-enabled="false">Germany (+49)</option>
<option value="gh" data-otp-enabled="false">Ghana (+233)</option>
<option value="gi" data-otp-enabled="false">Gibraltar (+350)</option>
<option value="gr" data-otp-enabled="false">Greece (+30)</option>
<option value="gl" data-otp-enabled="false">Greenland (+299)</option>
<option value="gd" data-otp-enabled="false">Grenada (+1)</option>
<option value="gp" data-otp-enabled="false">Guadeloupe (+590)</option>
<option value="gu" data-otp-enabled="false">Guam (+1)</option>
<option value="gt" data-otp-enabled="false">Guatemala (+502)</option>
<option value="gn" data-otp-enabled="false">Guinea (+224)</option>
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<option value="ht" data-otp-enabled="false">Haiti (+509)</option>
<option value="hn" data-otp-enabled="false">Honduras (+504)</option>
<option value="hk" data-otp-enabled="false">Hong Kong (+852)</option>
<option value="hu" data-otp-enabled="false">Hungary (+36)</option>
<option value="is" data-otp-enabled="false">Iceland (+354)</option>
<option value="in" data-otp-enabled="false">India (+91)</option>
<option value="id" data-otp-enabled="false">Indonesia (+62)</option>
<option value="iq" data-otp-enabled="false">Iraq (+964)</option>
<option value="ie" data-otp-enabled="false">Ireland (+353)</option>
<option value="il" data-otp-enabled="false">Israel (+972)</option>
<option value="it" data-otp-enabled="false">Italy (+39)</option>
<option value="jm" data-otp-enabled="false">Jamaica (+1)</option>
<option value="jp" data-otp-enabled="false">Japan (+81)</option>
<option value="jo" data-otp-enabled="false">Jordan (+962)</option>
<option value="ke" data-otp-enabled="false">Kenya (+254)</option>
<option value="kr" data-otp-enabled="false">Korea, Republic of (+82)</option>
<option value="xk" data-otp-enabled="false">Kosovo (+383)</option>
<option value="kw" data-otp-enabled="false">Kuwait (+965)</option>
<option value="kg" data-otp-enabled="false">Kyrgyzstan (+996)</option>
<option value="la" data-otp-enabled="false">Laos (+856)</option>
<option value="lv" data-otp-enabled="false">Latvia (+371)</option>
<option value="lb" data-otp-enabled="false">Lebanon (+961)</option>
<option value="ls" data-otp-enabled="false">Lesotho (+266)</option>
<option value="lr" data-otp-enabled="false">Liberia (+231)</option>
<option value="ly" data-otp-enabled="false">Libya (+218)</option>
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<option value="re" data-otp-enabled="false">Reunion/Mayotte (+262)</option>
<option value="ro" data-otp-enabled="false">Romania (+40)</option>
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<option value="ws" data-otp-enabled="false">Samoa (+685)</option>
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<option value="sn" data-otp-enabled="false">Senegal (+221)</option>
<option value="rs" data-otp-enabled="false">Serbia (+381)</option>
<option value="sc" data-otp-enabled="false">Seychelles (+248)</option>
<option value="sl" data-otp-enabled="false">Sierra Leone (+232)</option>
<option value="sg" data-otp-enabled="false">Singapore (+65)</option>
<option value="sk" data-otp-enabled="false">Slovakia (+421)</option>
<option value="si" data-otp-enabled="false">Slovenia (+386)</option>
<option value="za" data-otp-enabled="false">South Africa (+27)</option>
<option value="es" data-otp-enabled="false">Spain (+34)</option>
<option value="lk" data-otp-enabled="false">Sri Lanka (+94)</option>
<option value="kn" data-otp-enabled="false">St Kitts and Nevis (+1)</option>
<option value="lc" data-otp-enabled="false">St Lucia (+1)</option>
<option value="vc" data-otp-enabled="false">St Vincent Grenadines (+1)</option>
<option value="sd" data-otp-enabled="false">Sudan (+249)</option>
<option value="sr" data-otp-enabled="false">Suriname (+597)</option>
<option value="sz" data-otp-enabled="false">Swaziland (+268)</option>
<option value="se" data-otp-enabled="false">Sweden (+46)</option>
<option value="ch" data-otp-enabled="false">Switzerland (+41)</option>
<option value="tw" data-otp-enabled="false">Taiwan (+886)</option>
<option value="tj" data-otp-enabled="false">Tajikistan (+992)</option>
<option value="tz" data-otp-enabled="false">Tanzania (+255)</option>
<option value="th" data-otp-enabled="false">Thailand (+66)</option>
<option value="tg" data-otp-enabled="false">Togo (+228)</option>
<option value="to" data-otp-enabled="false">Tonga (+676)</option>
<option value="tt" data-otp-enabled="false">Trinidad and Tobago (+1)</option>
<option value="tn" data-otp-enabled="false">Tunisia (+216)</option>
<option value="tr" data-otp-enabled="false">Turkey (+90)</option>
<option value="tc" data-otp-enabled="false">Turks and Caicos Islands (+1)</option>
<option value="ug" data-otp-enabled="false">Uganda (+256)</option>
<option value="ua" data-otp-enabled="false">Ukraine (+380)</option>
<option value="ae" data-otp-enabled="false">United Arab Emirates (+971)</option>
<option value="gb" data-otp-enabled="false">United Kingdom (+44)</option>
<option value="us" data-otp-enabled="false" selected="">United States (+1)</option>
<option value="uy" data-otp-enabled="false">Uruguay (+598)</option>
<option value="uz" data-otp-enabled="false">Uzbekistan (+998)</option>
<option value="ve" data-otp-enabled="false">Venezuela (+58)</option>
<option value="vn" data-otp-enabled="false">Vietnam (+84)</option>
<option value="vg" data-otp-enabled="false">Virgin Islands, British (+1)</option>
<option value="vi" data-otp-enabled="false">Virgin Islands, U.S. (+1)</option>
<option value="ye" data-otp-enabled="false">Yemen (+967)</option>
<option value="zm" data-otp-enabled="false">Zambia (+260)</option>
<option value="zw" data-otp-enabled="false">Zimbabwe (+263)</option>
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* Current Status * Scheduled Maintenance * System Metrics * Past Incidents Contact Support x Get email notifications whenever Twilio creates, updates or resolves an incident. Email address: Enter OTP: Resend OTP in: seconds Didn't receive the OTP? Resend OTP This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Get text message notifications whenever Twilio creates or resolves an incident. Country code: Afghanistan (+93) Albania (+355) Algeria (+213) American Samoa (+1) Andorra (+376) Angola (+244) Anguilla (+1) Antigua and Barbuda (+1) Argentina (+54) Armenia (+374) Aruba (+297) Australia/Cocos/Christmas Island (+61) Austria (+43) Azerbaijan (+994) Bahamas (+1) Bahrain (+973) Bangladesh (+880) Barbados (+1) Belarus (+375) Belgium (+32) Belize (+501) Benin (+229) Bermuda (+1) Bolivia (+591) Bosnia and Herzegovina (+387) Botswana (+267) Brazil (+55) Brunei (+673) Bulgaria (+359) Burkina Faso (+226) Burundi (+257) Cambodia (+855) Cameroon (+237) Canada (+1) Cape Verde (+238) Cayman Islands (+1) Central Africa (+236) Chad (+235) Chile (+56) China (+86) Colombia (+57) Comoros (+269) Congo (+242) Congo, Dem Rep (+243) Costa Rica (+506) Croatia (+385) Cyprus (+357) Czech Republic (+420) Denmark (+45) Djibouti (+253) Dominica (+1) Dominican Republic (+1) Egypt (+20) El Salvador (+503) Equatorial Guinea (+240) Estonia (+372) Ethiopia (+251) Faroe Islands (+298) Fiji (+679) Finland/Aland Islands (+358) France (+33) French Guiana (+594) French Polynesia (+689) Gabon (+241) Gambia (+220) Georgia (+995) Germany (+49) Ghana (+233) Gibraltar (+350) Greece (+30) Greenland (+299) Grenada (+1) Guadeloupe (+590) Guam (+1) Guatemala (+502) Guinea (+224) Guyana (+592) Haiti (+509) Honduras (+504) Hong Kong (+852) Hungary (+36) Iceland (+354) India (+91) Indonesia (+62) Iraq (+964) Ireland (+353) Israel (+972) Italy (+39) Jamaica (+1) Japan (+81) Jordan (+962) Kenya (+254) Korea, Republic of (+82) Kosovo (+383) Kuwait (+965) Kyrgyzstan (+996) Laos (+856) Latvia (+371) Lebanon (+961) Lesotho (+266) Liberia (+231) Libya (+218) Liechtenstein (+423) Lithuania (+370) Luxembourg (+352) Macao (+853) Macedonia (+389) Madagascar (+261) Malawi (+265) Malaysia (+60) Maldives (+960) Mali (+223) Malta (+356) Martinique (+596) Mauritania (+222) Mauritius (+230) Mexico (+52) Monaco (+377) Mongolia (+976) Montenegro (+382) Montserrat (+1) Morocco/Western Sahara (+212) Mozambique (+258) Namibia (+264) Nepal (+977) Netherlands (+31) New Zealand (+64) Nicaragua (+505) Niger (+227) Nigeria (+234) Norway (+47) Oman (+968) Pakistan (+92) Palestinian Territory (+970) Panama (+507) Paraguay (+595) Peru (+51) Philippines (+63) Poland (+48) Portugal (+351) Puerto Rico (+1) Qatar (+974) Reunion/Mayotte (+262) Romania (+40) Russia/Kazakhstan (+7) Rwanda (+250) Samoa (+685) San Marino (+378) Saudi Arabia (+966) Senegal (+221) Serbia (+381) Seychelles (+248) Sierra Leone (+232) Singapore (+65) Slovakia (+421) Slovenia (+386) South Africa (+27) Spain (+34) Sri Lanka (+94) St Kitts and Nevis (+1) St Lucia (+1) St Vincent Grenadines (+1) Sudan (+249) Suriname (+597) Swaziland (+268) Sweden (+46) Switzerland (+41) Taiwan (+886) Tajikistan (+992) Tanzania (+255) Thailand (+66) Togo (+228) Tonga (+676) Trinidad and Tobago (+1) Tunisia (+216) Turkey (+90) Turks and Caicos Islands (+1) Uganda (+256) Ukraine (+380) United Arab Emirates (+971) United Kingdom (+44) United States (+1) Uruguay (+598) Uzbekistan (+998) Venezuela (+58) Vietnam (+84) Virgin Islands, British (+1) Virgin Islands, U.S. (+1) Yemen (+967) Zambia (+260) Zimbabwe (+263) Phone number: Change number Enter OTP: Resend OTP in: 30 seconds Didn't receive the OTP? Resend OTP Message and data rates may apply. By subscribing you agree to the Atlassian Terms of Service, and the Atlassian Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Get incident updates and maintenance status messages in Slack. Subscribe via Slack By subscribing you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy. Get webhook notifications whenever Twilio creates an incident, updates an incident, resolves an incident or changes a component status. Webhook URL: The URL we should send the webhooks to Email address: We'll send you email if your endpoint fails This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Visit our support site. Get the Atom Feed or RSS Feed. 1 INCIDENT REPORTED Report an Incident SMS Delivery Delays and Failures to Multiple Networks over Multiple Countries in Africa SMS, Middle East & Africa * investigating - We continue to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the incidents for each affected country. The following countries and respective Network Operators are impacted: - Guinea: Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Tanzanaia: Viettel - Mali: Telecel - Somalia: Hormuud Telecom We expect to provide another update in 24 hours or as soon as more information becomes available. Posted: May 26, 11:45 PST * investigating - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Guinea: Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Tanzanaia: Viettel - Mali: Telecel - Somalia: Hormuud Telecom We expect to provide another update in 24 hours or as soon as more information becomes available. Posted: May 25, 11:54 PST * investigating - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Guinea: Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Tanzanaia: Viettel - Mali: Telecel - Somalia: Hormuud Telecom We expect to provide another update in 24 hours or as soon as more information becomes available. Posted: May 24, 11:54 PST * investigating - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Guinea: Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Tanzanaia: Viettel - Mali: Telecel - Somalia: Hormuud Telecom We expect to provide another update in 24 hours or as soon as more information becomes available. Posted: May 23, 11:51 PST * investigating - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Guinea: Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Tanzanaia: Viettel - Mali: Telecel - Somalia: Hormuud Telecom We expect to provide another update in 24 hours or as soon as more information becomes available. Posted: May 22, 23:40 PST * investigating - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Tanzania: TTCL, Viettel - Mozambique: Vodacom - Mali: Telecel - Somalia: Hormuud Telecom - Guinea: Celcom We expect to provide another update in 24 hours or as soon as more information becomes available. Posted: May 22, 17:25 PST * investigating - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Guinea: Celcom - Mozambique: Vodacom - Tanzania: TTCL, Viettel We're seeing recovery for these countries: - Mali: Telecel - Somalia: Hormuud Telecom Posted: May 21, 17:26 PST * investigating - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Tanzania: TTCL, Viettel - Mozambique: Vodacom - Mali: Telecel - Somalia: Hormuud Telecom - Guinea: Celcom We expect to provide another update in 24 hours or as soon as more information becomes available. Posted: May 20, 23:14 PST * investigating - We are continuing to experience SMS delivery delays to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected country. The following countries and respective network operators are impacted: - Guinea: MTN, Celcom - Mozambique: Vodacom - Tanzania: TTCL, Viettel We’re seeing recovery for these countries: - Uganda: MTN We expect to provide another update in 24 hours or as soon as more information becomes available. Posted: May 20, 08:04 PST * investigating - We continue to experience SMS delivery delays and failures to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the incidents. The following countries and respective network operators are impacted: - Guinea: MTN, Celcom - Mozambique: Vodacom - Uganda: MTN - Tanzania: TTCL, Viettel We’re seeing recovery for these countries: - Congo: Africell We expect to provide another update in 24 hours or as soon as more information becomes available. Posted: May 19, 09:26 PST * investigating - We are continuing to experience SMS delivery delays to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the incidents for each affected country. The following countries and respective network operators are impacted: - Guinea: MTN, Celcom - Mozambique: Vodacom - Uganda: MTN - Tanzania: TTCL, Viettel We’re seeing recovery for these countries: - Congo: Africell We expect to provide another update in 16 hours or as soon as more information becomes available. Posted: May 18, 17:26 PST * investigating - We are continuing to experience SMS delivery delays to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the incidents for each affected country. The following countries and respective network operators are impacted: - Guinea: MTN, Celcom - Mozambique: Vodacom - Uganda: MTN - Tanzania: TTCL, Viettel We’re seeing recovery for these countries: - Congo: Africell We expect to provide another update in 8 hours or as soon as more information becomes available. Posted: May 18, 09:26 PST * investigating - We are continuing to experience SMS delivery delays to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the incidents in each affected country. We expect to provide another update in 8 hours or as soon as more information becomes available. The following countries and respective network operators are impacted: - Congo: Africell - Guinea: MTN, Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Burundi: Viettel - Zambia: MTN Posted: May 18, 07:11 PST * investigating - We are continuing to experience SMS delivery delays to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the incidents in each affected country. We expect to provide another update in 4 hours or as soon as more information becomes available. The following countries and respective network operators are impacted: - Congo: Africell - Guinea: MTN, Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Burundi: Viettel - Zambia: MTN Posted: May 18, 03:10 PST * investigating - We are continuing to experience SMS delivery delays to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the incidents in each affected country. We expect to provide another update in 2 hours or as soon as more information becomes available. The following countries and respective network operators are impacted: - Congo: Africell - Guinea: MTN, Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Burundi: Viettel - Zambia: MTN Posted: May 18, 01:15 PST * investigating - We are continuing to experience SMS delivery delays to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the incidents in each affected country. We expect to provide another update in 1 hour or as soon as more information becomes available. The following countries and respective network operators are impacted: - Congo: Africell - Guinea: MTN, Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Burundi: Viettel - Zambia: MTN Posted: May 18, 00:19 PST * monitoring - We are observing successful SMS delivery to Multiple Networks and Countries in Africa. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. Posted: May 17, 22:29 PST * investigating - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Congo: Africell - Guinea: MTN, Celcom - Mozambique: Vodacom - Tanzania: TTCL - Zambia: MTN We're seeing recovery for these countries: - Burundi: Viettel Posted: May 17, 16:27 PST * investigating - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Burundi: Viettel - Guinea: MTN, Celcom - Mozambique: Vodacom - Tanzania: TTCL - Zambia: MTN We're seeing recovery for these countries: - Gabon: Airtel - Malawi: TNM - Uganda: Smart We will provide an update in 24 hours or as soon as more information becomes available. Posted: May 16, 16:29 PST * investigating - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Burundi: Viettel - Gabon: Airtel - Guinea: MTN, Celcom - Malawi: TNM - Mozambique: Vodacom - Uganda: Smart - Zambia: MTN We're seeing recovery for these countries: - Algeria: Mobilis - Egypt: Etisalat We will provide an update in 24 hours or as soon as more information becomes available. Posted: May 16, 08:05 PST * investigating - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Algeria: Mobilis - Burundi: Viettel - Egypt: Etisalat - Gabon: Airtel - Guinea: MTN, Celcom - Malawi: TNM - Mozambique: Vodacom - Uganda: Smart - Zambia: MTN We're seeing recovery for these countries: - Tanzania: Vodacom, TTCL - Zimbabwe: Econet We will provide an update in 24 hours or as soon as more information becomes available. Posted: May 15, 23:43 PST * investigating - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Algeria: Mobilis - Burundi: Viettel - Egypt: Etisalat - Gabon: Airtel - Guinea: MTN, Celcom - Malawi: TNM - Mozambique: Vodacom - Tanzania: Vodacom, TTCL - Uganda: Smart - Zambia: MTN - Zimbabwe: Econet We will provide an update in 16 hours or as soon as more information becomes available. Posted: May 15, 12:47 PST * investigating - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Tanzania: Viettel, TTCL - Algeria: Mobilis - Ivory Coast: MTN - Guinea: Celcom - Burundi: Viettel - Libya: Al Madar We will provide an update in 16 hours or as soon as more information becomes available. Posted: May 15, 09:13 PST * investigating - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Tanzania: Viettel, TTCL - Algeria: Mobilis - Ivory Coast: MTN - Guinea: Celcom - Burundi: Viettel - Libya: Al Madar We will provide an update in 8 hours or as soon as more information becomes available. Posted: May 15, 01:27 PST * investigating - We are experiencing SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Tanzania: Viettel, TTCL - Algeria: Mobilis - Ivory Coast: MTN - Guinea: Celcom - Burundi: Viettel - Libya: Al Madar The other African countries previously on the list has recovered. We will provide an update in 4 hour or as soon as more information becomes available. Posted: May 14, 21:27 PST * investigating - We are experiencing SMS delivery delays to Multiple Networks and Countries in Africa. We’re consolidating the following StatusPage posts: - https://status.twilio.com/incidents/sl3604fh5y9m - https://status.twilio.com/incidents/xkcftt6qq288 - https://status.twilio.com/incidents/71llhjd20ydw - https://status.twilio.com/incidents/gpfqptn1p2tr - https://status.twilio.com/incidents/mrcx76lgqbg0 Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Nigeria: 9mobile - Tanzania: Viettel, TTCL - South Africa: Rain - Kenya: Telkom - Uganda: Smart - Algeria: Mobilis - Mozambique: Movitel, Vodacom, MCEl - Ivory Coast: MTN - Niger: Orange - Mali: Orange - Burkina Faso: Orange - Malawi: Airtel - Senegal: Expresso - Guinea: Celcom - Burundi: Viettel, Telecel - Libya: Al Madar - Gabon: Airtel - Seychelles: Airtel We will provide an update in 4 hour or as soon as more information becomes available. Posted: May 14, 20:44 PST * investigating - We are experiencing SMS delivery delays to Multiple Networks and Countries in Africa. We’re consolidating the following StatusPage posts: - https://status.twilio.com/incidents/sl3604fh5y9m - https://status.twilio.com/incidents/xkcftt6qq288 - https://status.twilio.com/incidents/71llhjd20ydw - https://status.twilio.com/incidents/gpfqptn1p2tr - https://status.twilio.com/incidents/mrcx76lgqbg0 Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Nigeria: 9mobile - Tanzania: Viettel, TTCL - South Africa: Rain - Kenya: Telkom - Uganda: Smart - Algeria: Mobilis - Mozambique: Movitel, Vodacom, MCEl - Ivory Coast: MTN - Niger: Orange - Mali: Orange - Burkina Faso: Orange - Malawi: Airtel - Senegal: Expresso - Guinea: Celcom - Burundi: Viettel, Telecel - Libya: Al Madar - Gabon: Airtel - Seychelles: Airtel We will provide an update in 2 hour or as soon as more information becomes available. Posted: May 14, 18:56 PST * investigating - We are experiencing SMS delivery delays to Multiple Networks and Countries in Africa. We’re consolidating the following StatusPage posts: - https://status.twilio.com/incidents/sl3604fh5y9m - https://status.twilio.com/incidents/xkcftt6qq288 - https://status.twilio.com/incidents/71llhjd20ydw - https://status.twilio.com/incidents/gpfqptn1p2tr - https://status.twilio.com/incidents/mrcx76lgqbg0 Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Nigeria: 9mobile - Tanzania: Viettel, TTCL - South Africa: Rain - Kenya: Telkom - Uganda: Smart - Algeria: Mobilis - Mozambique: Movitel, Vodacom, MCEl - Ivory Coast: MTN - Niger: Orange - Mali: Orange - Burkina Faso: Orange - Malawi: Airtel - Senegal: Expresso - Guinea: Celcom - Burundi: Viettel, Telecel - Libya: Al Madar - Gabon: Airtel - Seychelles: Airtel We will provide an update in 1 hour or as soon as more information becomes available. Posted: May 14, 17:58 PST * investigating - We are experiencing SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. We will provide an update in 1 hour or as soon as more information becomes available. Posted: May 14, 17:35 PST Show more US MMS Carrier Maintenance - T-Mobile MMS Long Code, North America MMS Short Code, North America MMS Toll-Free, North America * in progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Posted: May 21, 19:00 PST * scheduled - Maintenance will begin as scheduled in 60 minutes. Posted: May 21, 18:00 PST * scheduled - The T-Mobile network in the US is conducting a series of planned maintenances from 21 May 2024 at 19:00 PDT until 29 May 2024 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from T-Mobile US handsets. Note, the maintenance will be carried out on each of the following dates and times: 21 May 2024 at 19:00 PDT until 22 May 2024 at 02:00 PDT 28 May 2024 at 19:00 PDT until 29 May 2024 at 02:00 PDT Posted: May 20, 16:04 PST Show more Russia SMS Carrier Maintenance - Tele2 SMS, Europe * in progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Posted: May 6, 13:00 PST * scheduled - Maintenance will begin as scheduled in 60 minutes. Posted: May 6, 12:00 PST * scheduled - The Tele2 network in Russia is conducting a series of planned maintenances from 06 May 2024 at 13:00 PDT until 29 May 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets. Note, the maintenance will be carried out on each of the following dates and times: 06 May 2024 at 13:00 PDT until 06 May 2024 at 17:00 PDT 08 May 2024 at 13:00 PDT until 08 May 2024 at 17:00 PDT 13 May 2024 at 13:00 PDT until 13 May 2024 at 17:00 PDT 15 May 2024 at 13:00 PDT until 15 May 2024 at 17:00 PDT 20 May 2024 at 13:00 PDT until 20 May 2024 at 17:00 PDT 22 May 2024 at 13:00 PDT until 22 May 2024 at 17:00 PDT 27 May 2024 at 13:00 PDT until 27 May 2024 at 17:00 PDT 29 May 2024 at 13:00 PDT until 29 May 2024 at 17:00 PDT Posted: May 2, 02:22 PST Show more 1 SERVICE MAY BE IMPACTED Twilio Services Issues related to Twilio’s Software * PROGRAMMABLE MESSAGING * MMS * SMS May be impacted by a connectivity issue * SMPP * Messaging Channels * Notify * Conversations * Messaging Insights * Messaging Services * Content API * PROGRAMMABLE VOICE * PSTN * SIP Interface * Client Web * Client Mobile * Conference * Recording * Queue * Text-to-Speech * Recording Transcriptions * TwiML * Voice Insights * Speech Recognition * Intelligence * Pay * Media Streams * Dialogflow * ACCOUNT SECURITY * Authy 2FA * Verify * Authy App * Lookup * ELASTIC SIP TRUNKING * Origination * Termination * FLEX * TaskRouter * Flex Application Platform * Flex Insights * Flex Agent Desktop * Flex Queue Stats * Flex Teams View * Flex Admin Console * Flex Routing * Flex Conversations * Flex Programmable Chat * Flex Programmable Voice * Proxy * Flex Plugins * Flex Billing * INTERCONNECT * PHONE NUMBERS * PROGRAMMABLE CHAT * PROGRAMMABLE VIDEO * Group Rooms * Peer-to-Peer Rooms * Recordings * Compositions * Network Traversal Service * Go Rooms * PROXY * SERVERLESS * Studio * Functions * Assets * TwiML Bins * Sync * DEVELOPER TOOLS * Console * Event Streams * Debugger & Alarms * Documentation * REST API * Bulk Export * TWILIO PLATFORM * Billing * Customer Support Center * Other * Account Insights * Trust Hub * Organization * FRONTLINE * INTERNET OF THINGS * Programmable Wireless * Super SIM * Wireless Insights 1 INCIDENT REPORTED External Connectivity Issues found outside of Twilio’s Network * CARRIER NETWORK * SMS Long Code, North America * MMS Long Code, North America * SMS Short Code, North America * MMS Short Code, North America * SMS Toll-Free, North America * MMS Toll-Free, North America * Voice, North America * Voice, Latin America * SMS, Latin America * Voice, APAC * SMS, APAC * MMS, APAC * Voice, Europe * SMS, Europe * Voice, Middle East & Africa * SMS, Middle East & Africa * Verify Silent Network Auth * Lookup Identity Match * Lookup Line Type Intelligence [Legacy API] * Lookup Line Type Intelligence [Twilio API] * Lookup SIM Swap * Legacy Identity MatchAndAttributes Scheduled maintenance Australia Voice Carrier Partner Maintenance May 27, 05:00 - May 27, 06:59 Our Voice carrier partner in Australia is conducting a planned maintenance from 27 May 2024 at 05:00 PDT until 27 May 2024 at 06:59 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers. MAINTENANCE PERIOD * US Pacific: May 27, 05:00 - May 27, 06:59 * US Central: May 27, 07:00 - May 27, 08:59 * US Eastern: May 27, 08:00 - May 27, 09:59 * UTC: May 27, 12:00 - May 27, 13:59 May 16, 23:30 PST Russia SMS Carrier Maintenance - Megafon May 27, 13:00 - May 27, 17:00 The Megafon network in Russia is conducting a planned maintenance from 27 May 2024 at 13:00 PDT until 27 May 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon Russia handsets. MAINTENANCE PERIOD * US Pacific: May 27, 13:00 - May 27, 17:00 * US Central: May 27, 15:00 - May 27, 19:00 * US Eastern: May 27, 16:00 - May 27, 20:00 * UTC: May 27, 20:00 - May 28, 00:00 May 22, 16:39 PST Russia SMS Carrier Maintenance - Megafon and Yota May 27, 13:00 - May 27, 17:00 The Megafon and Yota networks in Russia is conducting a planned maintenance from 27 May 2024 at 13:00 PDT until 27 May 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon and Yota Russia handsets. MAINTENANCE PERIOD * US Pacific: May 27, 13:00 - May 27, 17:00 * US Central: May 27, 15:00 - May 27, 19:00 * US Eastern: May 27, 16:00 - May 27, 20:00 * UTC: May 27, 20:00 - May 28, 00:00 May 22, 08:50 PST Multiple Destination SMS Carrier Partner Maintenance May 27, 15:00 - May 27, 15:30 Our SMS carrier partner is conducting a planned maintenance from 27 May 2024 at 15:00 PDT until 27 May 2024 at 15:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to following countries.Qatar, Jordan, Kosovo, Tunisia, Oman, Libya, Morocco, Algeria, Yemen and Turkey. MAINTENANCE PERIOD * US Pacific: May 27, 15:00 - May 27, 15:30 * US Central: May 27, 17:00 - May 27, 17:30 * US Eastern: May 27, 18:00 - May 27, 18:30 * UTC: May 27, 22:00 - May 27, 22:30 May 24, 09:07 PST United States Account Security Carrier Partner Maintenance - AT&T May 27, 21:00 - May 28, 06:00 Our carrier partner AT&T United States is conducting a planned maintenance from 27 May 2024 at 21:00 PDT until 28 May 2024 at 06:00 PDT. During the maintenance window, there could be intermittent API request failures for AT&T United States customers. Impacted Product: Verify Silent Network Auth MAINTENANCE PERIOD * US Pacific: May 27, 21:00 - May 28, 06:00 * US Central: May 27, 23:00 - May 28, 08:00 * US Eastern: May 28, 00:00 - May 28, 09:00 * UTC: May 28, 04:00 - May 28, 13:00 May 24, 16:46 PST Account Security Carrier Partner Maintenance - H3G Austria May 27, 21:30 - May 27, 23:30 Our carrier partner H3G Austria is conducting a planned maintenance from 27 May 2024 at 21:30 PDT until 27 May 2024 at 23:30 PDT. During the maintenance window, there could be intermittent API request failures for H3G Austria customers. Impacted Products: Verify Silent Network Auth, Lookup SIM Swap MAINTENANCE PERIOD * US Pacific: May 27, 21:30 - May 27, 23:30 * US Central: May 27, 23:30 - May 28, 01:30 * US Eastern: May 28, 00:30 - May 28, 02:30 * UTC: May 28, 04:30 - May 28, 06:30 May 21, 06:36 PST Account Security Carrier Partner Maintenance - Wind Tre (3) Italy May 27, 21:30 - May 27, 23:30 Our carrier partner Wind Tre (3) Italy is conducting a planned maintenance from 27 May 2024 at 21:30 PDT until 27 May 2024 at 23:30 PDT. During the maintenance window, there could be intermittent API request failures for Wind Tre (3) Italy customers. Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match MAINTENANCE PERIOD * US Pacific: May 27, 21:30 - May 27, 23:30 * US Central: May 27, 23:30 - May 28, 01:30 * US Eastern: May 28, 00:30 - May 28, 02:30 * UTC: May 28, 04:30 - May 28, 06:30 May 21, 06:36 PST Account Security Carrier Partner Maintenance - Three UK May 27, 21:30 - May 27, 23:30 Our carrier partner Three UK is conducting a planned maintenance from 27 May 2024 at 21:30 PDT until 27 May 2024 at 23:30 PDT. During the maintenance window, there could be intermittent API request failures for Three UK customers. Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match MAINTENANCE PERIOD * US Pacific: May 27, 21:30 - May 27, 23:30 * US Central: May 27, 23:30 - May 28, 01:30 * US Eastern: May 28, 00:30 - May 28, 02:30 * UTC: May 28, 04:30 - May 28, 06:30 May 21, 06:35 PST Indonesia SMS Carrier Partner Maintenance May 28, 12:00 - May 28, 14:00 Our SMS carrier partner in Indonesia is conducting a planned maintenance from 28 May 2024 at 12:00 PDT until 28 May 2024 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia handsets. MAINTENANCE PERIOD * US Pacific: May 28, 12:00 - May 28, 14:00 * US Central: May 28, 14:00 - May 28, 16:00 * US Eastern: May 28, 15:00 - May 28, 17:00 * UTC: May 28, 19:00 - May 28, 21:00 May 24, 01:06 PST United Kingdom Account Security Carrier Partner Maintenance - Vodafone May 28, 14:15 - May 28, 21:15 Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 28 May 2024 at 14:15 PDT until 28 May 2024 at 21:15 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers. Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes MAINTENANCE PERIOD * US Pacific: May 28, 14:15 - May 28, 21:15 * US Central: May 28, 16:15 - May 28, 23:15 * US Eastern: May 28, 17:15 - May 29, 00:15 * UTC: May 28, 21:15 - May 29, 04:15 May 24, 09:15 PST Australia Voice Carrier Partner Maintenance May 29, 05:00 - May 29, 06:59 Our Voice carrier partner in Australia is conducting a planned maintenance from 29 May 2024 at 05:00 PDT until 29 May 2024 at 06:59 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers. MAINTENANCE PERIOD * US Pacific: May 29, 05:00 - May 29, 06:59 * US Central: May 29, 07:00 - May 29, 08:59 * US Eastern: May 29, 08:00 - May 29, 09:59 * UTC: May 29, 12:00 - May 29, 13:59 May 16, 23:31 PST United Kingdom Account Security Carrier Partner Maintenance - Vodafone May 29, 14:45 - May 29, 20:00 Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 29 May 2024 at 14:45 PDT until 29 May 2024 at 20:00 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers. Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes MAINTENANCE PERIOD * US Pacific: May 29, 14:45 - May 29, 20:00 * US Central: May 29, 16:45 - May 29, 22:00 * US Eastern: May 29, 17:45 - May 29, 23:00 * UTC: May 29, 21:45 - May 30, 03:00 May 24, 09:16 PST US and Canada SMS and MMS Carrier partner Maintenance May 29, 20:00 - May 30, 00:00 Our SMS and MMS carrier partner in the US and Canada is conducting a planned maintenance from 29 May 2024 at 20:00 PDT until 30 May 2024 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US and Canada handsets via Toll-free numbers. MAINTENANCE PERIOD * US Pacific: May 29, 20:00 - May 30, 00:00 * US Central: May 29, 22:00 - May 30, 02:00 * US Eastern: May 29, 23:00 - May 30, 03:00 * UTC: May 30, 03:00 - May 30, 07:00 Apr 26, 16:39 PST United Kingdom Account Security Carrier Partner Maintenance - Vodafone May 30, 15:30 - May 30, 17:00 Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 30 May 2024 at 15:30 PDT until 30 May 2024 at 17:00 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers. Impacted Products: Verify Silent Network Auth MAINTENANCE PERIOD * US Pacific: May 30, 15:30 - May 30, 17:00 * US Central: May 30, 17:30 - May 30, 19:00 * US Eastern: May 30, 18:30 - May 30, 20:00 * UTC: May 30, 22:30 - May 31, 00:00 May 24, 09:17 PST Australia Voice Carrier Partner Maintenance Jun 3, 05:00 - Jun 3, 06:59 Our Voice carrier partner in Australia is conducting a planned maintenance from 03 June 2024 at 05:00 PDT until 03 June 2024 at 06:59 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers. MAINTENANCE PERIOD * US Pacific: Jun 3, 05:00 - Jun 3, 06:59 * US Central: Jun 3, 07:00 - Jun 3, 08:59 * US Eastern: Jun 3, 08:00 - Jun 3, 09:59 * UTC: Jun 3, 12:00 - Jun 3, 13:59 May 24, 08:05 PST Australia Voice Carrier Partner Maintenance Jun 5, 05:00 - Jun 5, 06:59 Our Voice carrier partner in Australia is conducting a planned maintenance from 05 June 2024 at 05:00 PDT until 05 June 2024 at 06:59 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers. MAINTENANCE PERIOD * US Pacific: Jun 5, 05:00 - Jun 5, 06:59 * US Central: Jun 5, 07:00 - Jun 5, 08:59 * US Eastern: Jun 5, 08:00 - Jun 5, 09:59 * UTC: Jun 5, 12:00 - Jun 5, 13:59 May 24, 08:54 PST Multiple Destination SMS Carrier Partner Maintenance Jun 5, 15:00 - Jun 5, 22:00 Our SMS carrier partner in the US, Canada and Puerto Rico is conducting a planned maintenance from 05 June 2024 at 15:00 PDT until 05 June 2024 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from US, Canada and Puerto Rico handsets MAINTENANCE PERIOD * US Pacific: Jun 5, 15:00 - Jun 5, 22:00 * US Central: Jun 5, 17:00 - Jun 6, 00:00 * US Eastern: Jun 5, 18:00 - Jun 6, 01:00 * UTC: Jun 5, 22:00 - Jun 6, 05:00 May 22, 20:02 PST Multiple Destination SMS Carrier Partner Maintenance Jun 6, 15:00 - Jun 6, 22:00 Our SMS carrier partner in the US, Canada and Puerto Rico is conducting a planned maintenance from 06 June 2024 at 15:00 PDT until 06 June 2024 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from US, Canada and Puerto Rico handsets. MAINTENANCE PERIOD * US Pacific: Jun 6, 15:00 - Jun 6, 22:00 * US Central: Jun 6, 17:00 - Jun 7, 00:00 * US Eastern: Jun 6, 18:00 - Jun 7, 01:00 * UTC: Jun 6, 22:00 - Jun 7, 05:00 May 22, 20:03 PST Twilio Voice Maintenance (Europe) Jun 14, 14:00 - Jun 14, 21:00 Twilio is conducting a planned maintenance from 14 June 14:00 until 14 June 21:00 PDT on the Twilio Network. During the maintenance window there could be intermittent impact on calls to and from Europe. MAINTENANCE PERIOD * US Pacific: Jun 14, 14:00 - Jun 14, 21:00 * US Central: Jun 14, 16:00 - Jun 14, 23:00 * US Eastern: Jun 14, 17:00 - Jun 15, 00:00 * UTC: Jun 14, 21:00 - Jun 15, 04:00 May 14, 16:04 PST Twilio Account Security Maintenance (Europe) Jun 14, 14:00 - Jun 14, 21:00 Twilio is conducting planned maintenance from 14 June 14:00 until 14 June 21:00 PDT on the Twilio Network. During the maintenance window, there could be intermittent impact to Verify Silent Network Auth and Lookup services in Europe. MAINTENANCE PERIOD * US Pacific: Jun 14, 14:00 - Jun 14, 21:00 * US Central: Jun 14, 16:00 - Jun 14, 23:00 * US Eastern: Jun 14, 17:00 - Jun 15, 00:00 * UTC: Jun 14, 21:00 - Jun 15, 04:00 May 14, 16:05 PST Twilio Interconnect Maintenance (Europe) Jun 14, 14:00 - Jun 14, 21:00 Twilio is conducting planned maintenance from 14 June 14:00 until 14 June 21:00 PDT on the Twilio Network Exchange in London (IE1). During the maintenance window there could be intermittent impact to services with Interconnects in IE1. MAINTENANCE PERIOD * US Pacific: Jun 14, 14:00 - Jun 14, 21:00 * US Central: Jun 14, 16:00 - Jun 14, 23:00 * US Eastern: Jun 14, 17:00 - Jun 15, 00:00 * UTC: Jun 14, 21:00 - Jun 15, 04:00 May 14, 16:04 PST Twilio Messaging Maintenance (Europe) Jun 14, 14:00 - Jun 14, 21:00 Twilio is conducting planned maintenance from 14 June 14:00 until 14 June 21:00 PDT on the Twilio Network. During the maintenance window, there could be intermittent message delivery failures and delivery delays to and from Twilio in Latin America, APAC, Europe and Middle East & Africa. MAINTENANCE PERIOD * US Pacific: Jun 14, 14:00 - Jun 14, 21:00 * US Central: Jun 14, 16:00 - Jun 14, 23:00 * US Eastern: Jun 14, 17:00 - Jun 15, 00:00 * UTC: Jun 14, 21:00 - Jun 15, 04:00 May 14, 16:04 PST Twilio Account Security Maintenance (Europe) Jun 15, 16:00 - Jun 15, 21:00 Twilio is conducting planned maintenance from 15 June 16:00 until 15 June 21:00 PDT on the Twilio Network. During the maintenance window, there could be intermittent impact to Verify Silent Network Auth and Lookup services in Europe. MAINTENANCE PERIOD * US Pacific: Jun 15, 16:00 - Jun 15, 21:00 * US Central: Jun 15, 18:00 - Jun 15, 23:00 * US Eastern: Jun 15, 19:00 - Jun 16, 00:00 * UTC: Jun 15, 23:00 - Jun 16, 04:00 May 14, 16:07 PST Twilio Messaging Maintenance (Europe) Jun 15, 16:00 - Jun 15, 21:00 Twilio is conducting planned maintenance from 15 June 16:00 until 15 June 21:00 PDT on the Twilio Network. During the maintenance window, there could be intermittent message delivery failures and delivery delays to and from Twilio in Latin America, APAC, Europe and Middle East & Africa. MAINTENANCE PERIOD * US Pacific: Jun 15, 16:00 - Jun 15, 21:00 * US Central: Jun 15, 18:00 - Jun 15, 23:00 * US Eastern: Jun 15, 19:00 - Jun 16, 00:00 * UTC: Jun 15, 23:00 - Jun 16, 04:00 May 14, 16:06 PST Twilio Voice Maintenance (Europe) Jun 15, 16:00 - Jun 15, 21:00 Twilio is conducting a planned maintenance from 15 June 16:00 until 15 June 21:00 PDT on the Twilio Network. During the maintenance window there could be intermittent impact on calls to and from Europe. MAINTENANCE PERIOD * US Pacific: Jun 15, 16:00 - Jun 15, 21:00 * US Central: Jun 15, 18:00 - Jun 15, 23:00 * US Eastern: Jun 15, 19:00 - Jun 16, 00:00 * UTC: Jun 15, 23:00 - Jun 16, 04:00 May 14, 16:06 PST Twilio Interconnect Maintenance (Europe) Jun 15, 16:00 - Jun 15, 21:00 Twilio is conducting planned maintenance from 15 June 16:00 until 15 June 21:00 PDT on the Twilio Network Exchange in London (IE1). During the maintenance window there could be intermittent impact to services with Interconnects in IE1. MAINTENANCE PERIOD * US Pacific: Jun 15, 16:00 - Jun 15, 21:00 * US Central: Jun 15, 18:00 - Jun 15, 23:00 * US Eastern: Jun 15, 19:00 - Jun 16, 00:00 * UTC: Jun 15, 23:00 - Jun 16, 04:00 May 14, 16:07 PST System Metrics SMS Delivery Delays and Failures to Multiple Networks over Multiple Countries in Africa Subscribe Update - We continue to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the incidents for each affected country. The following countries and respective Network Operators are impacted: - Guinea: Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Tanzanaia: Viettel - Mali: Telecel - Somalia: Hormuud Telecom We expect to provide another update in 24 hours or as soon as more information becomes available. May 26, 2024 - 11:45 PDT Update - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Guinea: Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Tanzanaia: Viettel - Mali: Telecel - Somalia: Hormuud Telecom We expect to provide another update in 24 hours or as soon as more information becomes available. May 25, 2024 - 11:54 PDT Update - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Guinea: Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Tanzanaia: Viettel - Mali: Telecel - Somalia: Hormuud Telecom We expect to provide another update in 24 hours or as soon as more information becomes available. May 24, 2024 - 11:54 PDT Update - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Guinea: Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Tanzanaia: Viettel - Mali: Telecel - Somalia: Hormuud Telecom We expect to provide another update in 24 hours or as soon as more information becomes available. May 23, 2024 - 11:51 PDT Update - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Guinea: Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Tanzanaia: Viettel - Mali: Telecel - Somalia: Hormuud Telecom We expect to provide another update in 24 hours or as soon as more information becomes available. May 22, 2024 - 23:40 PDT Update - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Tanzania: TTCL, Viettel - Mozambique: Vodacom - Mali: Telecel - Somalia: Hormuud Telecom - Guinea: Celcom We expect to provide another update in 24 hours or as soon as more information becomes available. May 22, 2024 - 17:25 PDT Update - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Guinea: Celcom - Mozambique: Vodacom - Tanzania: TTCL, Viettel We're seeing recovery for these countries: - Mali: Telecel - Somalia: Hormuud Telecom May 21, 2024 - 17:26 PDT Update - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Tanzania: TTCL, Viettel - Mozambique: Vodacom - Mali: Telecel - Somalia: Hormuud Telecom - Guinea: Celcom We expect to provide another update in 24 hours or as soon as more information becomes available. May 20, 2024 - 23:14 PDT Update - We are continuing to experience SMS delivery delays to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected country. The following countries and respective network operators are impacted: - Guinea: MTN, Celcom - Mozambique: Vodacom - Tanzania: TTCL, Viettel We’re seeing recovery for these countries: - Uganda: MTN We expect to provide another update in 24 hours or as soon as more information becomes available. May 20, 2024 - 08:04 PDT Update - We continue to experience SMS delivery delays and failures to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the incidents. The following countries and respective network operators are impacted: - Guinea: MTN, Celcom - Mozambique: Vodacom - Uganda: MTN - Tanzania: TTCL, Viettel We’re seeing recovery for these countries: - Congo: Africell We expect to provide another update in 24 hours or as soon as more information becomes available. May 19, 2024 - 09:26 PDT Update - We are continuing to experience SMS delivery delays to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the incidents for each affected country. The following countries and respective network operators are impacted: - Guinea: MTN, Celcom - Mozambique: Vodacom - Uganda: MTN - Tanzania: TTCL, Viettel We’re seeing recovery for these countries: - Congo: Africell We expect to provide another update in 16 hours or as soon as more information becomes available. May 18, 2024 - 17:26 PDT Update - We are continuing to experience SMS delivery delays to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the incidents for each affected country. The following countries and respective network operators are impacted: - Guinea: MTN, Celcom - Mozambique: Vodacom - Uganda: MTN - Tanzania: TTCL, Viettel We’re seeing recovery for these countries: - Congo: Africell We expect to provide another update in 8 hours or as soon as more information becomes available. May 18, 2024 - 09:26 PDT Update - We are continuing to experience SMS delivery delays to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the incidents in each affected country. We expect to provide another update in 8 hours or as soon as more information becomes available. The following countries and respective network operators are impacted: - Congo: Africell - Guinea: MTN, Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Burundi: Viettel - Zambia: MTN May 18, 2024 - 07:11 PDT Update - We are continuing to experience SMS delivery delays to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the incidents in each affected country. We expect to provide another update in 4 hours or as soon as more information becomes available. The following countries and respective network operators are impacted: - Congo: Africell - Guinea: MTN, Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Burundi: Viettel - Zambia: MTN May 18, 2024 - 03:10 PDT Update - We are continuing to experience SMS delivery delays to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the incidents in each affected country. We expect to provide another update in 2 hours or as soon as more information becomes available. The following countries and respective network operators are impacted: - Congo: Africell - Guinea: MTN, Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Burundi: Viettel - Zambia: MTN May 18, 2024 - 01:15 PDT Investigating - We are continuing to experience SMS delivery delays to multiple networks and countries in Africa. Our engineers are working with our carrier partners to resolve the incidents in each affected country. We expect to provide another update in 1 hour or as soon as more information becomes available. The following countries and respective network operators are impacted: - Congo: Africell - Guinea: MTN, Celcom - Mozambique: Vodacom - Tanzania: TTCL We’re seeing recovery for these countries: - Burundi: Viettel - Zambia: MTN May 18, 2024 - 00:19 PDT Monitoring - We are observing successful SMS delivery to Multiple Networks and Countries in Africa. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. May 17, 2024 - 22:29 PDT Update - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Congo: Africell - Guinea: MTN, Celcom - Mozambique: Vodacom - Tanzania: TTCL - Zambia: MTN We're seeing recovery for these countries: - Burundi: Viettel May 17, 2024 - 16:27 PDT Update - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Burundi: Viettel - Guinea: MTN, Celcom - Mozambique: Vodacom - Tanzania: TTCL - Zambia: MTN We're seeing recovery for these countries: - Gabon: Airtel - Malawi: TNM - Uganda: Smart We will provide an update in 24 hours or as soon as more information becomes available. May 16, 2024 - 16:29 PDT Update - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Burundi: Viettel - Gabon: Airtel - Guinea: MTN, Celcom - Malawi: TNM - Mozambique: Vodacom - Uganda: Smart - Zambia: MTN We're seeing recovery for these countries: - Algeria: Mobilis - Egypt: Etisalat We will provide an update in 24 hours or as soon as more information becomes available. May 16, 2024 - 08:05 PDT Update - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Algeria: Mobilis - Burundi: Viettel - Egypt: Etisalat - Gabon: Airtel - Guinea: MTN, Celcom - Malawi: TNM - Mozambique: Vodacom - Uganda: Smart - Zambia: MTN We're seeing recovery for these countries: - Tanzania: Vodacom, TTCL - Zimbabwe: Econet We will provide an update in 24 hours or as soon as more information becomes available. May 15, 2024 - 23:43 PDT Update - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Algeria: Mobilis - Burundi: Viettel - Egypt: Etisalat - Gabon: Airtel - Guinea: MTN, Celcom - Malawi: TNM - Mozambique: Vodacom - Tanzania: Vodacom, TTCL - Uganda: Smart - Zambia: MTN - Zimbabwe: Econet We will provide an update in 16 hours or as soon as more information becomes available. May 15, 2024 - 12:47 PDT Update - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Tanzania: Viettel, TTCL - Algeria: Mobilis - Ivory Coast: MTN - Guinea: Celcom - Burundi: Viettel - Libya: Al Madar We will provide an update in 16 hours or as soon as more information becomes available. May 15, 2024 - 09:13 PDT Update - We are continuing to experience SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Tanzania: Viettel, TTCL - Algeria: Mobilis - Ivory Coast: MTN - Guinea: Celcom - Burundi: Viettel - Libya: Al Madar We will provide an update in 8 hours or as soon as more information becomes available. May 15, 2024 - 01:27 PDT Update - We are experiencing SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Tanzania: Viettel, TTCL - Algeria: Mobilis - Ivory Coast: MTN - Guinea: Celcom - Burundi: Viettel - Libya: Al Madar The other African countries previously on the list has recovered. We will provide an update in 4 hour or as soon as more information becomes available. May 14, 2024 - 21:27 PDT Update - We are experiencing SMS delivery delays to Multiple Networks and Countries in Africa. We’re consolidating the following StatusPage posts: - https://status.twilio.com/incidents/sl3604fh5y9m - https://status.twilio.com/incidents/xkcftt6qq288 - https://status.twilio.com/incidents/71llhjd20ydw - https://status.twilio.com/incidents/gpfqptn1p2tr - https://status.twilio.com/incidents/mrcx76lgqbg0 Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Nigeria: 9mobile - Tanzania: Viettel, TTCL - South Africa: Rain - Kenya: Telkom - Uganda: Smart - Algeria: Mobilis - Mozambique: Movitel, Vodacom, MCEl - Ivory Coast: MTN - Niger: Orange - Mali: Orange - Burkina Faso: Orange - Malawi: Airtel - Senegal: Expresso - Guinea: Celcom - Burundi: Viettel, Telecel - Libya: Al Madar - Gabon: Airtel - Seychelles: Airtel We will provide an update in 4 hour or as soon as more information becomes available. May 14, 2024 - 20:44 PDT Update - We are experiencing SMS delivery delays to Multiple Networks and Countries in Africa. We’re consolidating the following StatusPage posts: - https://status.twilio.com/incidents/sl3604fh5y9m - https://status.twilio.com/incidents/xkcftt6qq288 - https://status.twilio.com/incidents/71llhjd20ydw - https://status.twilio.com/incidents/gpfqptn1p2tr - https://status.twilio.com/incidents/mrcx76lgqbg0 Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Nigeria: 9mobile - Tanzania: Viettel, TTCL - South Africa: Rain - Kenya: Telkom - Uganda: Smart - Algeria: Mobilis - Mozambique: Movitel, Vodacom, MCEl - Ivory Coast: MTN - Niger: Orange - Mali: Orange - Burkina Faso: Orange - Malawi: Airtel - Senegal: Expresso - Guinea: Celcom - Burundi: Viettel, Telecel - Libya: Al Madar - Gabon: Airtel - Seychelles: Airtel We will provide an update in 2 hour or as soon as more information becomes available. May 14, 2024 - 18:56 PDT Update - We are experiencing SMS delivery delays to Multiple Networks and Countries in Africa. We’re consolidating the following StatusPage posts: - https://status.twilio.com/incidents/sl3604fh5y9m - https://status.twilio.com/incidents/xkcftt6qq288 - https://status.twilio.com/incidents/71llhjd20ydw - https://status.twilio.com/incidents/gpfqptn1p2tr - https://status.twilio.com/incidents/mrcx76lgqbg0 Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. The following Countries and respective Network Operators are impacted: - Nigeria: 9mobile - Tanzania: Viettel, TTCL - South Africa: Rain - Kenya: Telkom - Uganda: Smart - Algeria: Mobilis - Mozambique: Movitel, Vodacom, MCEl - Ivory Coast: MTN - Niger: Orange - Mali: Orange - Burkina Faso: Orange - Malawi: Airtel - Senegal: Expresso - Guinea: Celcom - Burundi: Viettel, Telecel - Libya: Al Madar - Gabon: Airtel - Seychelles: Airtel We will provide an update in 1 hour or as soon as more information becomes available. May 14, 2024 - 17:58 PDT Investigating - We are experiencing SMS delivery delays to Multiple Networks and Countries in Africa. Our engineers are working with our carrier partners to resolve the Incidents for each affected Country. We will provide an update in 1 hour or as soon as more information becomes available. May 14, 2024 - 17:35 PDT × SUBSCRIBE TO INCIDENT Subscribe to updates for SMS Delivery Delays and Failures to Multiple Networks over Multiple Countries in Africa via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Twilio creates or resolves an incident. VIA EMAIL: VIA SMS: Afghanistan (+93) Albania (+355) Algeria (+213) American Samoa (+1) Andorra (+376) Angola (+244) Anguilla (+1) Antigua and Barbuda (+1) Argentina (+54) Armenia (+374) Aruba (+297) Australia/Cocos/Christmas Island (+61) Austria (+43) Azerbaijan (+994) Bahamas (+1) Bahrain (+973) Bangladesh (+880) Barbados (+1) Belarus (+375) Belgium (+32) Belize (+501) Benin (+229) Bermuda (+1) Bolivia (+591) Bosnia and Herzegovina (+387) Botswana (+267) Brazil (+55) Brunei (+673) Bulgaria (+359) Burkina Faso (+226) Burundi (+257) Cambodia (+855) Cameroon (+237) Canada (+1) Cape Verde (+238) Cayman Islands (+1) Central Africa (+236) Chad (+235) Chile (+56) China (+86) Colombia (+57) Comoros (+269) Congo (+242) Congo, Dem Rep (+243) Costa Rica (+506) Croatia (+385) Cyprus (+357) Czech Republic (+420) Denmark (+45) Djibouti (+253) Dominica (+1) Dominican Republic (+1) Egypt (+20) El Salvador (+503) Equatorial Guinea (+240) Estonia (+372) Ethiopia (+251) Faroe Islands (+298) Fiji (+679) Finland/Aland Islands (+358) France (+33) French Guiana (+594) French Polynesia (+689) Gabon (+241) Gambia (+220) Georgia (+995) Germany (+49) Ghana (+233) Gibraltar (+350) Greece (+30) Greenland (+299) Grenada (+1) Guadeloupe (+590) Guam (+1) Guatemala (+502) Guinea (+224) Guyana (+592) Haiti (+509) Honduras (+504) Hong Kong (+852) Hungary (+36) Iceland (+354) India (+91) Indonesia (+62) Iraq (+964) Ireland (+353) Israel (+972) Italy (+39) Jamaica (+1) Japan (+81) Jordan (+962) Kenya (+254) Korea, Republic of (+82) Kosovo (+383) Kuwait (+965) Kyrgyzstan (+996) Laos (+856) Latvia (+371) Lebanon (+961) Lesotho (+266) Liberia (+231) Libya (+218) Liechtenstein (+423) Lithuania (+370) Luxembourg (+352) Macao (+853) Macedonia (+389) Madagascar (+261) Malawi (+265) Malaysia (+60) Maldives (+960) Mali (+223) Malta (+356) Martinique (+596) Mauritania (+222) Mauritius (+230) Mexico (+52) Monaco (+377) Mongolia (+976) Montenegro (+382) Montserrat (+1) Morocco/Western Sahara (+212) Mozambique (+258) Namibia (+264) Nepal (+977) Netherlands (+31) New Zealand (+64) Nicaragua (+505) Niger (+227) Nigeria (+234) Norway (+47) Oman (+968) Pakistan (+92) Palestinian Territory (+970) Panama (+507) Paraguay (+595) Peru (+51) Philippines (+63) Poland (+48) Portugal (+351) Puerto Rico (+1) Qatar (+974) Reunion/Mayotte (+262) Romania (+40) Russia/Kazakhstan (+7) Rwanda (+250) Samoa (+685) San Marino (+378) Saudi Arabia (+966) Senegal (+221) Serbia (+381) Seychelles (+248) Sierra Leone (+232) Singapore (+65) Slovakia (+421) Slovenia (+386) South Africa (+27) Spain (+34) Sri Lanka (+94) St Kitts and Nevis (+1) St Lucia (+1) St Vincent Grenadines (+1) Sudan (+249) Suriname (+597) Swaziland (+268) Sweden (+46) Switzerland (+41) Taiwan (+886) Tajikistan (+992) Tanzania (+255) Thailand (+66) Togo (+228) Tonga (+676) Trinidad and Tobago (+1) Tunisia (+216) Turkey (+90) Turks and Caicos Islands (+1) Uganda (+256) Ukraine (+380) United Arab Emirates (+971) United Kingdom (+44) United States (+1) Uruguay (+598) Uzbekistan (+998) Venezuela (+58) Vietnam (+84) Virgin Islands, British (+1) Virgin Islands, U.S. (+1) Yemen (+967) Zambia (+260) Zimbabwe (+263) Enter mobile number Edit number Send OTP Enter the OTP sent Resend OTP in 30 seconds To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ Subscribe to Incident Message and data rates may apply. By subscribing you agree to the Atlassian Terms of Service, and the Atlassian Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. US MMS Carrier Maintenance - T-Mobile Subscribe In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 21, 2024 - 19:00 PDT Scheduled - The T-Mobile network in the US is conducting a series of planned maintenances from 21 May 2024 at 19:00 PDT until 29 May 2024 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from T-Mobile US handsets. Note, the maintenance will be carried out on each of the following dates and times: 21 May 2024 at 19:00 PDT until 22 May 2024 at 02:00 PDT 28 May 2024 at 19:00 PDT until 29 May 2024 at 02:00 PDT May 21, 2024 19:00 - May 29, 2024 02:00 PDT × SUBSCRIBE TO INCIDENT Subscribe to updates for US MMS Carrier Maintenance - T-Mobile via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Twilio creates or resolves an incident. VIA EMAIL: VIA SMS: Afghanistan (+93) Albania (+355) Algeria (+213) American Samoa (+1) Andorra (+376) Angola (+244) Anguilla (+1) Antigua and Barbuda (+1) Argentina (+54) Armenia (+374) Aruba (+297) Australia/Cocos/Christmas Island (+61) Austria (+43) Azerbaijan (+994) Bahamas (+1) Bahrain (+973) Bangladesh (+880) Barbados (+1) Belarus (+375) Belgium (+32) Belize (+501) Benin (+229) Bermuda (+1) Bolivia (+591) Bosnia and Herzegovina (+387) Botswana (+267) Brazil (+55) Brunei (+673) Bulgaria (+359) Burkina Faso (+226) Burundi (+257) Cambodia (+855) Cameroon (+237) Canada (+1) Cape Verde (+238) Cayman Islands (+1) Central Africa (+236) Chad (+235) Chile (+56) China (+86) Colombia (+57) Comoros (+269) Congo (+242) Congo, Dem Rep (+243) Costa Rica (+506) Croatia (+385) Cyprus (+357) Czech Republic (+420) Denmark (+45) Djibouti (+253) Dominica (+1) Dominican Republic (+1) Egypt (+20) El Salvador (+503) Equatorial Guinea (+240) Estonia (+372) Ethiopia (+251) Faroe Islands (+298) Fiji (+679) Finland/Aland Islands (+358) France (+33) French Guiana (+594) French Polynesia (+689) Gabon (+241) Gambia (+220) Georgia (+995) Germany (+49) Ghana (+233) Gibraltar (+350) Greece (+30) Greenland (+299) Grenada (+1) Guadeloupe (+590) Guam (+1) Guatemala (+502) Guinea (+224) Guyana (+592) Haiti (+509) Honduras (+504) Hong Kong (+852) Hungary (+36) Iceland (+354) India (+91) Indonesia (+62) Iraq (+964) Ireland (+353) Israel (+972) Italy (+39) Jamaica (+1) Japan (+81) Jordan (+962) Kenya (+254) Korea, Republic of (+82) Kosovo (+383) Kuwait (+965) Kyrgyzstan (+996) Laos (+856) Latvia (+371) Lebanon (+961) Lesotho (+266) Liberia (+231) Libya (+218) Liechtenstein (+423) Lithuania (+370) Luxembourg (+352) Macao (+853) Macedonia (+389) Madagascar (+261) Malawi (+265) Malaysia (+60) Maldives (+960) Mali (+223) Malta (+356) Martinique (+596) Mauritania (+222) Mauritius (+230) Mexico (+52) Monaco (+377) Mongolia (+976) Montenegro (+382) Montserrat (+1) Morocco/Western Sahara (+212) Mozambique (+258) Namibia (+264) Nepal (+977) Netherlands (+31) New Zealand (+64) Nicaragua (+505) Niger (+227) Nigeria (+234) Norway (+47) Oman (+968) Pakistan (+92) Palestinian Territory (+970) Panama (+507) Paraguay (+595) Peru (+51) Philippines (+63) Poland (+48) Portugal (+351) Puerto Rico (+1) Qatar (+974) Reunion/Mayotte (+262) Romania (+40) Russia/Kazakhstan (+7) Rwanda (+250) Samoa (+685) San Marino (+378) Saudi Arabia (+966) Senegal (+221) Serbia (+381) Seychelles (+248) Sierra Leone (+232) Singapore (+65) Slovakia (+421) Slovenia (+386) South Africa (+27) Spain (+34) Sri Lanka (+94) St Kitts and Nevis (+1) St Lucia (+1) St Vincent Grenadines (+1) Sudan (+249) Suriname (+597) Swaziland (+268) Sweden (+46) Switzerland (+41) Taiwan (+886) Tajikistan (+992) Tanzania (+255) Thailand (+66) Togo (+228) Tonga (+676) Trinidad and Tobago (+1) Tunisia (+216) Turkey (+90) Turks and Caicos Islands (+1) Uganda (+256) Ukraine (+380) United Arab Emirates (+971) United Kingdom (+44) United States (+1) Uruguay (+598) Uzbekistan (+998) Venezuela (+58) Vietnam (+84) Virgin Islands, British (+1) Virgin Islands, U.S. (+1) Yemen (+967) Zambia (+260) Zimbabwe (+263) Enter mobile number Edit number Send OTP Enter the OTP sent Resend OTP in 30 seconds To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ Subscribe to Incident Message and data rates may apply. By subscribing you agree to the Atlassian Terms of Service, and the Atlassian Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Russia SMS Carrier Maintenance - Tele2 Subscribe In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 06, 2024 - 13:00 PDT Scheduled - The Tele2 network in Russia is conducting a series of planned maintenances from 06 May 2024 at 13:00 PDT until 29 May 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets. Note, the maintenance will be carried out on each of the following dates and times: 06 May 2024 at 13:00 PDT until 06 May 2024 at 17:00 PDT 08 May 2024 at 13:00 PDT until 08 May 2024 at 17:00 PDT 13 May 2024 at 13:00 PDT until 13 May 2024 at 17:00 PDT 15 May 2024 at 13:00 PDT until 15 May 2024 at 17:00 PDT 20 May 2024 at 13:00 PDT until 20 May 2024 at 17:00 PDT 22 May 2024 at 13:00 PDT until 22 May 2024 at 17:00 PDT 27 May 2024 at 13:00 PDT until 27 May 2024 at 17:00 PDT 29 May 2024 at 13:00 PDT until 29 May 2024 at 17:00 PDT May 6, 2024 13:00 - May 29, 2024 17:00 PDT × SUBSCRIBE TO INCIDENT Subscribe to updates for Russia SMS Carrier Maintenance - Tele2 via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Twilio creates or resolves an incident. VIA EMAIL: VIA SMS: Afghanistan (+93) Albania (+355) Algeria (+213) American Samoa (+1) Andorra (+376) Angola (+244) Anguilla (+1) Antigua and Barbuda (+1) Argentina (+54) Armenia (+374) Aruba (+297) Australia/Cocos/Christmas Island (+61) Austria (+43) Azerbaijan (+994) Bahamas (+1) Bahrain (+973) Bangladesh (+880) Barbados (+1) Belarus (+375) Belgium (+32) Belize (+501) Benin (+229) Bermuda (+1) Bolivia (+591) Bosnia and Herzegovina (+387) Botswana (+267) Brazil (+55) Brunei (+673) Bulgaria (+359) Burkina Faso (+226) Burundi (+257) Cambodia (+855) Cameroon (+237) Canada (+1) Cape Verde (+238) Cayman Islands (+1) Central Africa (+236) Chad (+235) Chile (+56) China (+86) Colombia (+57) Comoros (+269) Congo (+242) Congo, Dem Rep (+243) Costa Rica (+506) Croatia (+385) Cyprus (+357) Czech Republic (+420) Denmark (+45) Djibouti (+253) Dominica (+1) Dominican Republic (+1) Egypt (+20) El Salvador (+503) Equatorial Guinea (+240) Estonia (+372) Ethiopia (+251) Faroe Islands (+298) Fiji (+679) Finland/Aland Islands (+358) France (+33) French Guiana (+594) French Polynesia (+689) Gabon (+241) Gambia (+220) Georgia (+995) Germany (+49) Ghana (+233) Gibraltar (+350) Greece (+30) Greenland (+299) Grenada (+1) Guadeloupe (+590) Guam (+1) Guatemala (+502) Guinea (+224) Guyana (+592) Haiti (+509) Honduras (+504) Hong Kong (+852) Hungary (+36) Iceland (+354) India (+91) Indonesia (+62) Iraq (+964) Ireland (+353) Israel (+972) Italy (+39) Jamaica (+1) Japan (+81) Jordan (+962) Kenya (+254) Korea, Republic of (+82) Kosovo (+383) Kuwait (+965) Kyrgyzstan (+996) Laos (+856) Latvia (+371) Lebanon (+961) Lesotho (+266) Liberia (+231) Libya (+218) Liechtenstein (+423) Lithuania (+370) Luxembourg (+352) Macao (+853) Macedonia (+389) Madagascar (+261) Malawi (+265) Malaysia (+60) Maldives (+960) Mali (+223) Malta (+356) Martinique (+596) Mauritania (+222) Mauritius (+230) Mexico (+52) Monaco (+377) Mongolia (+976) Montenegro (+382) Montserrat (+1) Morocco/Western Sahara (+212) Mozambique (+258) Namibia (+264) Nepal (+977) Netherlands (+31) New Zealand (+64) Nicaragua (+505) Niger (+227) Nigeria (+234) Norway (+47) Oman (+968) Pakistan (+92) Palestinian Territory (+970) Panama (+507) Paraguay (+595) Peru (+51) Philippines (+63) Poland (+48) Portugal (+351) Puerto Rico (+1) Qatar (+974) Reunion/Mayotte (+262) Romania (+40) Russia/Kazakhstan (+7) Rwanda (+250) Samoa (+685) San Marino (+378) Saudi Arabia (+966) Senegal (+221) Serbia (+381) Seychelles (+248) Sierra Leone (+232) Singapore (+65) Slovakia (+421) Slovenia (+386) South Africa (+27) Spain (+34) Sri Lanka (+94) St Kitts and Nevis (+1) St Lucia (+1) St Vincent Grenadines (+1) Sudan (+249) Suriname (+597) Swaziland (+268) Sweden (+46) Switzerland (+41) Taiwan (+886) Tajikistan (+992) Tanzania (+255) Thailand (+66) Togo (+228) Tonga (+676) Trinidad and Tobago (+1) Tunisia (+216) Turkey (+90) Turks and Caicos Islands (+1) Uganda (+256) Ukraine (+380) United Arab Emirates (+971) United Kingdom (+44) United States (+1) Uruguay (+598) Uzbekistan (+998) Venezuela (+58) Vietnam (+84) Virgin Islands, British (+1) Virgin Islands, U.S. (+1) Yemen (+967) Zambia (+260) Zimbabwe (+263) Enter mobile number Edit number Send OTP Enter the OTP sent Resend OTP in 30 seconds To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ Subscribe to Incident Message and data rates may apply. By subscribing you agree to the Atlassian Terms of Service, and the Atlassian Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. PROGRAMMABLE MESSAGING Operational MMS Operational SMS Operational SMPP Operational Messaging Channels Operational Notify Operational Conversations Operational Messaging Insights Operational Messaging Services Operational Content API Operational PROGRAMMABLE VOICE Operational PSTN Operational SIP Interface Operational Client Web Operational Client Mobile ? Operational Conference ? Operational Recording ? Operational Queue ? Operational Text-to-Speech ? Operational Recording Transcriptions Operational TwiML Operational Voice Insights Operational Speech Recognition Operational Intelligence Operational Pay Operational Media Streams Operational Dialogflow Operational ACCOUNT SECURITY Operational Authy 2FA Operational Verify ? Operational Authy App Operational Lookup ? Operational ELASTIC SIP TRUNKING Operational Origination ? Operational Termination Operational FLEX Operational TaskRouter ? Operational Flex Application Platform Operational Flex Insights Operational Flex Agent Desktop Operational Flex Queue Stats Operational Flex Teams View Operational Flex Admin Console Operational Flex Routing Operational Flex Conversations Operational Flex Programmable Chat Operational Flex Programmable Voice Operational Proxy Operational Flex Plugins Operational Flex Billing Operational INTERCONNECT Operational PHONE NUMBERS ? Operational PROGRAMMABLE CHAT Operational PROGRAMMABLE VIDEO Operational Group Rooms Operational Peer-to-Peer Rooms Operational Recordings Operational Compositions Operational Network Traversal Service ? Operational Go Rooms Operational PROXY Operational SERVERLESS Operational Studio Operational Functions Operational Assets Operational TwiML Bins Operational Sync Operational DEVELOPER TOOLS Operational Console Operational Event Streams Operational Debugger & Alarms Operational Documentation Operational REST API Operational Bulk Export Operational TWILIO PLATFORM Operational Billing Operational Customer Support Center ? Operational Other Operational Account Insights Operational Trust Hub Operational Organization Operational CARRIER NETWORK Degraded Performance SMS Long Code, North America Operational MMS Long Code, North America Under Maintenance SMS Short Code, North America Operational MMS Short Code, North America Operational SMS Toll-Free, North America Operational MMS Toll-Free, North America Operational Voice, North America Operational Voice, Latin America Operational SMS, Latin America Degraded Performance Voice, APAC Operational SMS, APAC Operational MMS, APAC Operational Voice, Europe Operational SMS, Europe Operational Voice, Middle East & Africa Operational SMS, Middle East & Africa Degraded Performance Verify Silent Network Auth Operational Lookup Identity Match Operational Lookup Line Type Intelligence [Legacy API] Operational Lookup Line Type Intelligence [Twilio API] Operational Lookup SIM Swap Operational Legacy Identity MatchAndAttributes Operational FRONTLINE Operational INTERNET OF THINGS Operational Programmable Wireless Operational Super SIM Operational Wireless Insights Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Scheduled Maintenance Australia Voice Carrier Partner Maintenance May 27, 2024 05:00-06:59 PDT Our Voice carrier partner in Australia is conducting a planned maintenance from 27 May 2024 at 05:00 PDT until 27 May 2024 at 06:59 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers. Posted on May 16, 2024 - 23:30 PDT Russia SMS Carrier Maintenance - Megafon May 27, 2024 13:00-17:00 PDT The Megafon network in Russia is conducting a planned maintenance from 27 May 2024 at 13:00 PDT until 27 May 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon Russia handsets. Posted on May 22, 2024 - 16:39 PDT Russia SMS Carrier Maintenance - Megafon and Yota May 27, 2024 13:00-17:00 PDT The Megafon and Yota networks in Russia is conducting a planned maintenance from 27 May 2024 at 13:00 PDT until 27 May 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon and Yota Russia handsets. Posted on May 22, 2024 - 08:50 PDT Multiple Destination SMS Carrier Partner Maintenance May 27, 2024 15:00-15:30 PDT Our SMS carrier partner is conducting a planned maintenance from 27 May 2024 at 15:00 PDT until 27 May 2024 at 15:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to following countries.Qatar, Jordan, Kosovo, Tunisia, Oman, Libya, Morocco, Algeria, Yemen and Turkey. Posted on May 24, 2024 - 09:07 PDT United States Account Security Carrier Partner Maintenance - AT&T May 27, 2024 21:00 - May 28, 2024 06:00 PDT Our carrier partner AT&T United States is conducting a planned maintenance from 27 May 2024 at 21:00 PDT until 28 May 2024 at 06:00 PDT. During the maintenance window, there could be intermittent API request failures for AT&T United States customers. Impacted Product: Verify Silent Network Auth Posted on May 24, 2024 - 16:46 PDT Account Security Carrier Partner Maintenance - H3G Austria May 27, 2024 21:30-23:30 PDT Our carrier partner H3G Austria is conducting a planned maintenance from 27 May 2024 at 21:30 PDT until 27 May 2024 at 23:30 PDT. During the maintenance window, there could be intermittent API request failures for H3G Austria customers. Impacted Products: Verify Silent Network Auth, Lookup SIM Swap Posted on May 21, 2024 - 06:36 PDT Account Security Carrier Partner Maintenance - Wind Tre (3) Italy May 27, 2024 21:30-23:30 PDT Our carrier partner Wind Tre (3) Italy is conducting a planned maintenance from 27 May 2024 at 21:30 PDT until 27 May 2024 at 23:30 PDT. During the maintenance window, there could be intermittent API request failures for Wind Tre (3) Italy customers. Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match Posted on May 21, 2024 - 06:36 PDT Account Security Carrier Partner Maintenance - Three UK May 27, 2024 21:30-23:30 PDT Our carrier partner Three UK is conducting a planned maintenance from 27 May 2024 at 21:30 PDT until 27 May 2024 at 23:30 PDT. During the maintenance window, there could be intermittent API request failures for Three UK customers. Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match Posted on May 21, 2024 - 06:35 PDT Indonesia SMS Carrier Partner Maintenance May 28, 2024 12:00-14:00 PDT Our SMS carrier partner in Indonesia is conducting a planned maintenance from 28 May 2024 at 12:00 PDT until 28 May 2024 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia handsets. Posted on May 24, 2024 - 01:06 PDT United Kingdom Account Security Carrier Partner Maintenance - Vodafone May 28, 2024 14:15-21:15 PDT Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 28 May 2024 at 14:15 PDT until 28 May 2024 at 21:15 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers. Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes Posted on May 24, 2024 - 09:15 PDT Australia Voice Carrier Partner Maintenance May 29, 2024 05:00-06:59 PDT Our Voice carrier partner in Australia is conducting a planned maintenance from 29 May 2024 at 05:00 PDT until 29 May 2024 at 06:59 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers. Posted on May 16, 2024 - 23:31 PDT United Kingdom Account Security Carrier Partner Maintenance - Vodafone May 29, 2024 14:45-20:00 PDT Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 29 May 2024 at 14:45 PDT until 29 May 2024 at 20:00 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers. Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes Posted on May 24, 2024 - 09:16 PDT US and Canada SMS and MMS Carrier partner Maintenance May 29, 2024 20:00 - May 30, 2024 00:00 PDT Our SMS and MMS carrier partner in the US and Canada is conducting a planned maintenance from 29 May 2024 at 20:00 PDT until 30 May 2024 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US and Canada handsets via Toll-free numbers. Posted on Apr 26, 2024 - 16:39 PDT United Kingdom Account Security Carrier Partner Maintenance - Vodafone May 30, 2024 15:30-17:00 PDT Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 30 May 2024 at 15:30 PDT until 30 May 2024 at 17:00 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers. Impacted Products: Verify Silent Network Auth Posted on May 24, 2024 - 09:17 PDT Australia Voice Carrier Partner Maintenance Jun 3, 2024 05:00-06:59 PDT Our Voice carrier partner in Australia is conducting a planned maintenance from 03 June 2024 at 05:00 PDT until 03 June 2024 at 06:59 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers. Posted on May 24, 2024 - 08:05 PDT Australia Voice Carrier Partner Maintenance Jun 5, 2024 05:00-06:59 PDT Our Voice carrier partner in Australia is conducting a planned maintenance from 05 June 2024 at 05:00 PDT until 05 June 2024 at 06:59 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers. Posted on May 24, 2024 - 08:54 PDT Multiple Destination SMS Carrier Partner Maintenance Jun 5, 2024 15:00-22:00 PDT Our SMS carrier partner in the US, Canada and Puerto Rico is conducting a planned maintenance from 05 June 2024 at 15:00 PDT until 05 June 2024 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from US, Canada and Puerto Rico handsets Posted on May 22, 2024 - 20:02 PDT Multiple Destination SMS Carrier Partner Maintenance Jun 6, 2024 15:00-22:00 PDT Our SMS carrier partner in the US, Canada and Puerto Rico is conducting a planned maintenance from 06 June 2024 at 15:00 PDT until 06 June 2024 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from US, Canada and Puerto Rico handsets. Posted on May 22, 2024 - 20:03 PDT Twilio Voice Maintenance (Europe) Jun 14, 2024 14:00-21:00 PDT Twilio is conducting a planned maintenance from 14 June 14:00 until 14 June 21:00 PDT on the Twilio Network. During the maintenance window there could be intermittent impact on calls to and from Europe. Posted on May 14, 2024 - 16:04 PDT Twilio Account Security Maintenance (Europe) Jun 14, 2024 14:00-21:00 PDT Twilio is conducting planned maintenance from 14 June 14:00 until 14 June 21:00 PDT on the Twilio Network. During the maintenance window, there could be intermittent impact to Verify Silent Network Auth and Lookup services in Europe. Posted on May 14, 2024 - 16:05 PDT Twilio Interconnect Maintenance (Europe) Jun 14, 2024 14:00-21:00 PDT Twilio is conducting planned maintenance from 14 June 14:00 until 14 June 21:00 PDT on the Twilio Network Exchange in London (IE1). During the maintenance window there could be intermittent impact to services with Interconnects in IE1. Posted on May 14, 2024 - 16:04 PDT Twilio Messaging Maintenance (Europe) Jun 14, 2024 14:00-21:00 PDT Twilio is conducting planned maintenance from 14 June 14:00 until 14 June 21:00 PDT on the Twilio Network. During the maintenance window, there could be intermittent message delivery failures and delivery delays to and from Twilio in Latin America, APAC, Europe and Middle East & Africa. Posted on May 14, 2024 - 16:04 PDT Twilio Account Security Maintenance (Europe) Jun 15, 2024 16:00-21:00 PDT Twilio is conducting planned maintenance from 15 June 16:00 until 15 June 21:00 PDT on the Twilio Network. During the maintenance window, there could be intermittent impact to Verify Silent Network Auth and Lookup services in Europe. Posted on May 14, 2024 - 16:07 PDT Twilio Messaging Maintenance (Europe) Jun 15, 2024 16:00-21:00 PDT Twilio is conducting planned maintenance from 15 June 16:00 until 15 June 21:00 PDT on the Twilio Network. During the maintenance window, there could be intermittent message delivery failures and delivery delays to and from Twilio in Latin America, APAC, Europe and Middle East & Africa. Posted on May 14, 2024 - 16:06 PDT Twilio Voice Maintenance (Europe) Jun 15, 2024 16:00-21:00 PDT Twilio is conducting a planned maintenance from 15 June 16:00 until 15 June 21:00 PDT on the Twilio Network. During the maintenance window there could be intermittent impact on calls to and from Europe. Posted on May 14, 2024 - 16:06 PDT Twilio Interconnect Maintenance (Europe) Jun 15, 2024 16:00-21:00 PDT Twilio is conducting planned maintenance from 15 June 16:00 until 15 June 21:00 PDT on the Twilio Network Exchange in London (IE1). During the maintenance window there could be intermittent impact to services with Interconnects in IE1. Posted on May 14, 2024 - 16:07 PDT System Metrics Month Week Day API Response Time - North America 430 ms Created with Highcharts 10.3.106:0008:0010:0012:0014:0016:0018:0020:0022:0027. May02:0004:0005001000 API Response Time - Europe 661 ms Created with Highcharts 10.3.106:0008:0010:0012:0014:0016:0018:0020:0022:0027. May02:0004:00050010001500 Past Incidents May 26, 2024 SMS Delivery Delays To and From Israel via Subset of Long Code Number Resolved - We are no longer experiencing SMS delivery delays To and From Israel via a subset of Long Code Numbers. This incident has been resolved. May 26, 07:40 PDT Monitoring - We are observing recovery in SMS delivery delays to and from Israel via subset of long code number. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 26, 05:47 PDT Investigating - We are experiencing SMS delivery delays to and from Israel via subset of long code number. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 26, 04:51 PDT United States Account Security Carrier Partner Maintenance - AT&T Completed - The scheduled maintenance has been completed. May 26, 05:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 25, 22:00 PDT Scheduled - Our carrier partner AT&T United States is conducting a planned maintenance from 25 May 2024 at 22:00 PDT until 26 May 2024 at 05:00 PDT. During the maintenance window, there could be intermittent API request failures for AT&T United States customers. Impacted Product: Verify Silent Network Auth May 24, 16:43 PDT SMS Delivery Failures to Proximus Mobility Network in US over a Subset of Short Codes Resolved - We are no longer experiencing SMS delivery delays when sending messages to Proximus Mobility Network in US over a subset of short codes. This incident has been resolved. May 26, 00:35 PDT Update - We continue to experience SMS delivery delays when sending messages to Proximus Mobility Network in US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 25, 23:03 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Proximus Mobility Network in US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 25, 22:03 PDT May 25, 2024 SMS Delivery Delays to Tigo Network in Chad Resolved - We are no longer experiencing SMS delivery delays when sending messages to Tigo network in Chad. This incident has been resolved. May 25, 13:02 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Tigo network in Chad. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 25, 11:15 PDT Update - We are experiencing SMS delivery delays when sending messages to Tigo network in Chad. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 25, 09:15 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Tigo network in Chad. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 25, 08:15 PDT SMS Delivery Failures to Telenor Network in Pakistan Resolved - We are no longer experiencing SMS delivery failures to Telenor network in Pakistan. This incident has been resolved. May 25, 13:01 PDT Monitoring - We are observing successful SMS delivery to Telenor network in Pakistan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available. May 25, 12:33 PDT Update - We are experiencing SMS delivery failures to Telenor network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available. May 25, 11:45 PDT Update - We are experiencing SMS delivery failures to Telenor network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available. May 25, 07:46 PDT Update - We are experiencing SMS delivery failures to Telenor network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. May 25, 05:44 PDT Investigating - We are experiencing SMS delivery failures to Telenor network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. May 25, 04:44 PDT Twilio Interconnect Maintenance (Japan) Completed - This maintenance has been canceled. May 25, 07:26 PDT Scheduled - Twilio is conducting planned maintenance from 25 May 08:00 until 25 May 13:00 PDT on the Twilio Network Exchange in Japan (JP1). During the maintenance window there could be intermittent impact to services with Interconnects in JP1. Apr 23, 15:52 PDT SMS Delivery Delays To MTN Network In Yemen Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN network in Yemen. This incident has been resolved. May 25, 01:45 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN Network in Yemen. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 24, 23:53 PDT Update - We continue to experience SMS delivery delays when sending messages to MTN Network in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. May 24, 10:36 PDT Update - We continue to experience SMS delivery delays when sending messages to MTN Network in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. May 23, 10:35 PDT Update - We continue to experience SMS delivery delays when sending messages to MTN Network in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. May 22, 18:36 PDT Update - We continue to experience SMS delivery delays when sending messages to MTN Network in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. May 22, 10:36 PDT Update - We keep experiencing SMS delivery delays when sending messages to MTN Network in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 22, 06:44 PDT Update - We are experiencing SMS delivery delays when sending messages to MTN Network in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 22, 04:51 PDT Investigating - We are experiencing SMS delivery delays when sending messages to MTN Network in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 22, 04:01 PDT May 24, 2024 Phone Numbers Outgoing Caller IDs Resolved - Issue with verifying caller IDs has been resolved and outgoing caller IDs are operating normally at this time. May 24, 18:21 PDT Monitoring - We are observing successful recovery with customers being able to verify their caller IDs. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available. May 24, 17:53 PDT Update - We continue to experience issues with customers being able to verify their caller IDs. Our engineers are working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available May 24, 17:21 PDT Update - We continue to experience issues with customers being able to verify their caller IDs. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available May 24, 15:31 PDT Update - We are experiencing some issues with Programmable Voice. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 24, 14:45 PDT Investigating - Our monitoring systems have detected a potential issue with outgoing Caller IDs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. May 24, 14:30 PDT MMS Delivery Receipt Delays to Multiple Networks in the U.S. from a Subset of Short Codes Resolved - We are no longer experiencing MMS delivery receipt delays when sending messages to multiple networks in the United States from a subset of short codes. This incident has been resolved. May 24, 16:51 PDT Monitoring - We are observing recovery in MMS delivery receipt delays when sending messages to multiple networks in the United States from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 24, 15:00 PDT Update - We continue to experience MMS delivery receipt delays when sending messages to multiple networks in the United States from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 24, 11:33 PDT Update - We continue to experience MMS delivery receipt delays when sending messages to multiple networks in the United States from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 24, 09:33 PDT Investigating - We are experiencing MMS delivery receipt delays when sending messages to multiple networks in the United States from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 24, 08:33 PDT SMS Delivery Delays to Appalachian Wireless Network in the U.S. Resolved - We are no longer experiencing SMS delivery delays when sending messages to Appalachian Wireless network in the U.S. This incident has been resolved. May 24, 16:47 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Appalachian Wireless network in the U.S. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 24, 14:50 PDT Update - We continue experiencing SMS delivery delays when sending messages to Appalachian Wireless network in the U.S. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available. May 24, 12:57 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Appalachian Wireless Network in the U.S. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 24, 11:57 PDT MMS Delivery Receipt Delays to Verizon in the U.S. from a Subset of Short Codes Resolved - We are no longer experiencing MMS delivery receipt delays when sending messages to Verizon in the U.S from a subset of short codes. This incident has been resolved. May 24, 15:40 PDT Monitoring - We are observing recovery in MMS delivery receipt delays when sending messages to Verizon in the U.S from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 24, 13:45 PDT Update - We continue to experience MMS delivery receipt delays when sending messages to Verizon in the U.S from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 24, 11:45 PDT Investigating - We are experiencing MMS delivery receipt delays when sending messages to Verizon in the U.S from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 24, 10:45 PDT SMS Delivery Delays to Telekom Romania Network in Romania Resolved - We are no longer experiencing SMS delivery delays when sending messages to the Telekom Romania network in Romania. This incident has been resolved. May 24, 15:35 PDT Update - We are experiencing a recovery in SMS delivery delays when sending messages to the Telekom Romania network in Romania. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 24, 13:53 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telekom Romania Network in Romania. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 24, 11:53 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Telekom Romania Network in Romania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 24, 09:52 PDT Update - We are continuing to investigate this issue. May 24, 09:22 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Telekom Romania Network in Romania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 24, 08:52 PDT Twilio Interconnect Maintenance (Japan) Completed - The scheduled maintenance has been completed. May 24, 13:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 24, 06:00 PDT Scheduled - Twilio is conducting planned maintenance from 24 May 06:00 until 24 May 13:00 PDT on the Twilio Network Exchange in Japan (JP1). During the maintenance window there could be intermittent impact to services with Interconnects in JP1. Apr 23, 15:57 PDT SMS Delivery Delays To Flow / Lime Network In Barbados Resolved - We are no longer experiencing SMS delivery delays when sending messages to Flow / Lime Network in Barbados. This incident has been resolved. May 24, 10:09 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Flow / Lime Network in Barbados. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 24, 08:21 PDT Update - We are still experiencing SMS delivery delays when sending messages to Flow / Lime Network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 24, 06:50 PDT Update - We are still experiencing SMS delivery delays when sending messages to Flow / Lime Network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 24, 04:50 PDT Update - We are continuing to investigate this issue. May 24, 04:09 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Flow / Lime Network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 24, 03:59 PDT SMS Delivery Delays to Multiple Networks in France Resolved - We are no longer experiencing SMS delivery delays when sending messages to multiple networks in France. This incident has been resolved. May 24, 09:20 PDT Update - We are continuing to observe recovery in SMS delivery delays when sending messages to multiple networks in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 24, 07:17 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to multiple networks in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 24, 05:11 PDT Update - We are continuing to experience SMS delivery delays when sending messages to multiple networks in France. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. May 24, 01:20 PDT Update - We are continuing to experience SMS delivery delays when sending messages to multiple networks in France. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. May 23, 17:24 PDT Update - We are continuing to experience SMS delivery delays when sending messages to multiple networks in France. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 23, 13:35 PDT Update - We are continuing to experience SMS delivery delays when sending messages to multiple networks in France. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 23, 11:38 PDT Investigating - We are experiencing SMS delivery delays when sending messages to multiple networks in France. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 23, 10:38 PDT SMS Delivery Delays to ISP Telecom Network in the U.S. via Subset of Short Codes Resolved - We are no longer experiencing SMS delivery delays when sending messages to ISP Telecom Network in the U.S. via subset of short codes. This incident has been resolved. May 24, 09:00 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to ISP Telecom Network in the U.S. via subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 24, 07:00 PDT Update - We continue to experience SMS delivery delays when sending messages to ISP Telecom Network in the US via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. May 23, 06:57 PDT Update - We continue to experience SMS delivery delays when sending messages to ISP Telecom Network in the US via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. May 22, 14:58 PDT Update - We continue to experience SMS delivery delays when sending messages to ISP Telecom Network in the US via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. May 22, 07:03 PDT Update - We are experiencing SMS delivery delays when sending messages to ISP Telecom Network in the US via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 22, 03:07 PDT Update - We are experiencing SMS delivery delays when sending messages to ISP Telecom Network in the US via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 22, 01:10 PDT Investigating - We are experiencing SMS delivery delays when sending messages to ISP Telecom Network in the US via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 22, 00:14 PDT US SMS Carrier Maintenance - T-Mobile Completed - The scheduled maintenance has been completed. May 24, 05:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 23, 22:00 PDT Scheduled - The T-Mobile network in the US is conducting an emergency maintenance from 23 May 2024 at 22:00 PDT until 24 May 2024 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile US handsets. May 23, 08:22 PDT Canada Account Security Service Partner Maintenance Completed - The scheduled maintenance has been completed. May 24, 03:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 23, 23:00 PDT Scheduled - Our service partner is conducting a planned maintenance from 23 May 2024 at 23:00 PDT until 24 May 2024 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada. Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API] May 10, 14:11 PDT May 23, 2024 Connectivity Lost on 1% of Super SIM Devices Resolved - Connectivity dropped on 1% of Super SIM devices has been resolved and Super SIM is operating normally at this time. May 23, 23:29 PDT Monitoring - Connectivity for Super SIM is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available. May 23, 21:29 PDT Update - We are still investigating the issues with connectivity dropped on 1% of Super SIM devices. Devices that attempted to reconnect immediately after losing connectivity should have been able to successfully reconnect to the redundant instances while the impacted one recovered. We will provide another update in 4 hours or sooner once more information becomes available. May 23, 17:29 PDT Update - Beginning at 20:50 UTC we observed 1% of active data sessions on Super SIM being dropped. Devices that attempted to reconnect immediately after losing connectivity should have been able to successfully reconnect to the redundant instances while the impacted one recovered. We will provide another update in 2 hours or sooner once more information becomes available. May 23, 15:29 PDT Investigating - Our monitoring systems have detected a potential issue with Super SIM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. May 23, 14:28 PDT Multiple Destination Voice Carrier Partner Maintenance Completed - The scheduled maintenance has been completed. May 23, 19:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 13, 13:00 PDT Scheduled - Our Voice carrier partner in Germany and France is conducting a series of planned maintenances from 13 May 2024 at 13:00 PDT until 23 May 2024 at 19:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures to Twilio Germany, and to and from France phone numbers. Note, the maintenance will be carried out on each of the following dates and times: 13 May 2024 at 13:00 PDT until 13 May 2024 at 19:00 PDT 15 May 2024 at 13:00 PDT until 15 May 2024 at 19:00 PDT 21 May 2024 at 13:00 PDT until 21 May 2024 at 19:00 PDT 23 May 2024 at 13:00 PDT until 23 May 2024 at 19:00 PDT Apr 25, 13:19 PDT SMS Delivery Report Delays to CTBC Networks in Brazil Resolved - We have fully investigated the issue of SMS Delivery Report Delays to CTBC Networks in Brazil, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational. May 23, 14:57 PDT Investigating - We are experiencing delays in receiving message delivery reports when sending to SMS Delivery Report Delays to CTBC Networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. May 23, 14:37 PDT SMS Delivery Failures To and From Multiple Networks in the Netherlands via a Subset of Twilio Numbers Resolved - We are no longer experiencing SMS delivery failures to and from multiple networks in The Netherlands via a subset of Twilio numbers. This incident has been resolved. May 23, 12:19 PDT Monitoring - We are observing successful SMS delivery to and from multiple networks in The Netherlands via a subset of Twilio numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. May 23, 10:24 PDT Investigating - We are experiencing SMS delivery failures to and from multiple networks in The Netherlands via a subset of Twilio numbers. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. May 23, 09:24 PDT Viet Nam SMS Carrier Maintenance - Gmobile Completed - The scheduled maintenance has been completed. May 23, 09:30 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 23, 09:00 PDT Scheduled - The Gmobile network in Viet Nam is conducting an emergency maintenance from 23 May 2024 at 09:00 PDT until 23 May 2024 at 09:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Gmobile Viet Nam handsets. May 23, 03:40 PDT SMS Delivery Delays To Meteor Network In Ireland Resolved - We are no longer experiencing SMS delivery delays when sending messages to Meteor Network in Ireland. This incident has been resolved. May 23, 09:19 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Meteor Network in Ireland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 23, 07:19 PDT Update - We are still experiencing SMS delivery delays when sending messages to Meteor Network in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 23, 05:32 PDT Update - We are still experiencing SMS delivery delays when sending messages to Meteor Network in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 23, 03:36 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Meteor Network in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 23, 02:41 PDT SMS Delivery Failures and Delays To Vodafone Network In Spain Resolved - We are no longer experiencing SMS delivery failures to Vodafone network in Spain. This incident has been resolved. May 23, 08:19 PDT Monitoring - We are observing successful SMS delivery Vodafone network in Spain. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. May 23, 06:18 PDT Update - We are experiencing SMS delivery failures and delays to Vodafone network in Spain. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 8 hours or as soon as more information becomes available. May 22, 23:48 PDT Update - We are experiencing SMS delivery failures to Vodafone network in Spain via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 4 hours or as soon as more information becomes available. May 22, 19:51 PDT Update - We are experiencing SMS delivery failures to Vodafone network in Spain via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 2 hour or as soon as more information becomes available. May 22, 18:45 PDT Investigating - We are experiencing SMS delivery failures to Vodafone network in Spain via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. May 22, 17:43 PDT United States Account Security Carrier Partner Maintenance - AT&T Completed - The scheduled maintenance has been completed. May 23, 05:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 22, 21:00 PDT Scheduled - Our service partner is conducting an emergency maintenance from 22 May 2024 at 21:00 PDT until 23 May 2024 at 05:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carrier and country: AT&T United States. Impacted Product: Verify Silent Network Auth May 22, 20:22 PDT SMS Delivery Delays and Failure to Telefonica Network in Spain via Subset of Longcodes Resolved - We are no longer experiencing SMS delivery delays or failure when sending messages to Telefonica Network in Spain via subset of longcodes. This incident has been resolved. May 23, 04:10 PDT Monitoring - We are observing recovery in SMS delivery delays and failure when sending messages to Telefonica Network in Spain via subset of longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 23, 02:14 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Telefonica Network in Spain via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 23, 01:19 PDT US and Canada SMS and MMS Carrier partner Maintenance Completed - The scheduled maintenance has been completed. May 23, 00:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 22, 20:00 PDT Scheduled - Our SMS and MMS carrier partner in the US and Canada is conducting a planned maintenance from 22 May 2024 at 20:00 PDT until 23 May 2024 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US and Canada handsets via Toll-free numbers. Apr 26, 16:37 PDT May 22, 2024 Russia SMS Carrier Maintenance - MTS Completed - The scheduled maintenance has been completed. May 22, 23:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 22, 21:32 PDT Scheduled - The MTS network in Russia is conducting an emergency maintenance from 22 May 2024 at 21:30 PDT until 22 May 2024 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTS Russia handsets. May 20, 15:21 PDT SMS Delivery Delays to AWCC Network in Afghanistan Resolved - We are no longer experiencing SMS delivery delays when sending messages to AWCC Network In Afghanistan. This incident has been resolved. May 22, 20:12 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to AWCC Network In Afghanistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 22, 18:59 PDT Update - We continue to experience SMS delivery delays when sending messages to AWCC Network In Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. May 22, 17:44 PDT Update - We continue to experience SMS delivery delays when sending messages to AWCC Network In Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 22, 13:50 PDT Update - We keep experiencing SMS delivery delays when sending messages to AWCC Network In Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 22, 11:54 PDT Update - We are experiencing SMS delivery delays when sending messages to AWCC Network In Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 22, 10:51 PDT Update - We are experiencing SMS delivery delays when sending messages to AWCC Network In Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 22, 10:47 PDT Investigating - Our monitoring systems have detected a potential issue SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. May 22, 10:41 PDT Access Identity Verification API Errors Resolved - The issue affecting Identity Verification API with Verify; Verify Silent Network Auth; Lookup Identity Match; Lookup Line Type Intelligence; [Legacy API]; Lookup Line Type Intelligence [Twilio API]; Lookup SIM Swap; Legacy Identity MatchAndAttributes has been resolved, and the service is functioning normally at this time. May 22, 18:55 PDT Update - We have started seeing recovery for Identity Verification API errors in Canada potentially impacting the following: Verify Verify Silent Network Auth Lookup Identity Match Lookup Line Type Intelligence [Legacy API] Lookup Line Type Intelligence [Twilio API] Lookup SIM Swap Legacy Identity MatchAndAttributes We expect to provide another update in 2 hours or as soon as more information becomes available. May 22, 18:37 PDT Monitoring - We have started seeing recovery for Identity Verification API errors in Canada potentially impacting the following: Verify Verify Silent Network Auth Lookup Identity Match Lookup Line Type Intelligence [Legacy API] Lookup Line Type Intelligence [Twilio API] Lookup SIM Swap Legacy Identity MatchAndAttributes We expect to provide another update in 2 hours or as soon as more information becomes available. May 22, 16:37 PDT Update - We continue to experience Identity Verification API errors in Canada potentially impacting the following: Verify Verify Silent Network Auth Lookup Identity Match Lookup Line Type Intelligence [Legacy API] Lookup Line Type Intelligence [Twilio API] Lookup SIM Swap Legacy Identity MatchAndAttributes We expect to provide another update in 2 hours or as soon as more information becomes available. May 22, 15:26 PDT Update - We are currently investigating Identity Verification API errors in Canada potentially impacting the following: Verify Verify Silent Network Auth Lookup Identity Match Lookup Line Type Intelligence [Legacy API] Lookup Line Type Intelligence [Twilio API] Lookup SIM Swap Legacy Identity MatchAndAttributes We expect to provide another update in 1 hour or as soon as more information becomes available. May 22, 14:30 PDT Investigating - Our monitoring systems have detected a potential issue with Access Identify verification. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. May 22, 14:14 PDT SMS Delivery Delays To Etisalat Network In Egypt Resolved - We are no longer experiencing SMS delivery delays when sending messages to Etisalat Network In Egypt. This incident has been resolved. May 22, 17:26 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Etisalat Network In Egypt. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 22, 15:31 PDT Update - We keep experiencing SMS delivery delays when sending messages to Etisalat Network In Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. May 22, 09:27 PDT Update - We are still experiencing SMS delivery delays when sending messages to Etisalat Network In Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 22, 05:30 PDT Update - We are still experiencing SMS delivery delays when sending messages to Etisalat Network In Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 22, 03:34 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Etisalat Network In Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 22, 02:43 PDT Russia SMS Carrier Maintenance - Beeline Completed - The scheduled maintenance has been completed. May 22, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 22, 14:00 PDT Scheduled - The Beeline network in Russia is conducting a planned maintenance from 22 May 2024 at 14:00 PDT until 22 May 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets. May 13, 07:30 PDT MMS Delivery Delays to Networks in the US From a Subset of Shortcodes Resolved - We are no longer experiencing MMS delivery delays when sending messages to networks in the US from a subset of Shortcodes. This incident has been resolved. May 22, 16:56 PDT Monitoring - We are observing recovery in MMS delivery delays when sending messages to networks in the US from a subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 22, 15:02 PDT Update - We continue to experience MMS delivery delays when sending messages to networks in the US from a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 22, 13:21 PDT Investigating - We are experiencing MMS delivery delays when sending messages to networks in the US from a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 22, 12:28 PDT Twilio Voice Affected Resolved - Twilio Voice Stripe Pay Connector was degraded between 4/19/2024 at 7:26 am until 10:03 am Pacific Time on 05/22/2024. During this period of time customers may have experienced an inability to use successfully use the "Connect with Stripe" functionality in TEST mode on the Stripe pay connector add on page. The issue has now been resolved. This issue did not affect any live Stripe transactions. May 22, 12:31 PDT Australia Voice Carrier Partner Maintenance Completed - The scheduled maintenance has been completed. May 22, 07:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 22, 05:00 PDT Scheduled - Our Voice carrier partner in Australia is conducting a planned maintenance from 22 May 2024 at 05:00 PDT until 22 May 2024 at 06:59 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers. May 13, 06:16 PDT Inbound Call Failures To A Subset Of Phone Numbers In Chile, Argentina, Ecuador And Colombia Phone Numbers. Resolved - The issue affecting inbound calls to Twilio Chile, Argentina, Ecuador And Colombia phone numbers has been resolved, and the service is functioning normally at this time. May 22, 05:05 PDT Update - We are still monitoring recovery for inbound calls to Twilio Chile, Argentina, Ecuador And Colombia phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. May 22, 03:11 PDT Update - We are still monitoring recovery for inbound calls to Twilio Chile, Argentina, Ecuador And Colombia phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. May 22, 01:15 PDT Monitoring - We have started seeing recovery for inbound calls to Twilio Chile, Argentina, Ecuador And Colombia phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. May 21, 23:17 PDT Update - We are observing call failures to Twilio Chile, Argentina, Ecuador And Colombia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. May 21, 22:18 PDT Update - We are observing call failures to Twilio Chile, Argentina, Ecuador And Colombia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available. May 21, 21:28 PDT Investigating - We are observing call failures to Twilio Chile, Argentina, Ecuador And Colombia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available. May 21, 21:18 PDT US SMS Carrier Maintenance - T-Mobile Completed - The scheduled maintenance has been completed. May 22, 04:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 21, 22:00 PDT Scheduled - The T-Mobile network in the US is conducting a planned maintenance from 21 May 2024 at 22:00 PDT until 22 May 2024 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile US handsets. May 18, 09:33 PDT May 21, 2024 United Kingdom Account Security Carrier Partner Maintenance - Vodafone Completed - The scheduled maintenance has been completed. May 21, 21:15 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 21, 14:15 PDT Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 21 May 2024 at 14:15 PDT until 21 May 2024 at 21:15 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers. Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes May 18, 16:13 PDT United Kingdom Account Security Service Partner Maintenance Completed - The scheduled maintenance has been completed. May 21, 20:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 21, 14:00 PDT Scheduled - Our service partner is conducting a planned maintenance from 21 May 2024 at 14:00 PDT until 21 May 2024 at 20:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carrier and country: EE United Kingdom. Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes May 19, 00:45 PDT Russia SMS Carrier Maintenance - Megafon/Yota Completed - The scheduled maintenance has been completed. May 21, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 21, 13:00 PDT Scheduled - The Megafon/Yota network in Russia is conducting a planned maintenance from 21 May 2024 at 13:00 PDT until 21 May 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon/Yota Russia handsets. May 17, 17:27 PDT SMS Delivery Delays and Failures to Telesur Network in Suriname (746-02) Resolved - We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. We’ve contacted all impacted customers to address any important updates and will proceed to close this status post. May 21, 15:29 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. May 21, 02:22 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. May 20, 10:24 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. May 20, 02:21 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 19, 22:24 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 19, 20:29 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 19, 19:32 PDT Programmable Messaging Affected Resolved - Twilio SMS was degraded for 19 minutes between 13:41 and 14:00 Pacific Time on 05/20/2024. During this period of time customers may have experienced Delivery Failures towards T-Mobile Network in the US for a subset of Short Codes. The issue has now been resolved. May 21, 14:07 PDT Delays in Reporting Amount Billed for Super SIM Usage Resolved - We are no longer experiencing delivery report delays in reporting amount billed for Super SIM Usage on both APIs and Twilio Console Insights. This incident has been resolved. May 21, 12:09 PDT Update - We have addressed the issue causing delays in reporting amount billed for Super SIM Usage on both APIs and Twilio Console Insights. The missing usage records from affected data sessions have also been recovered. We'll continue to monitor for service stability. We will provide another update in 30 minutes or sooner once more information becomes available. May 21, 11:45 PDT Investigating - We keep experiencing delays in reporting amount billed for Super SIM Usage on both APIs and Twilio Console Insights. The issue has no impact on connectivity. We are working to mitigate the source of the delay. We will provide another update in 2 hours or sooner once more information becomes available. May 21, 09:46 PDT Update - We have addressed the issue causing delays in reporting amount billed for Super SIM Usage on both APIs and Twilio Console Insights. The missing usage records from affected data sessions have also been recovered. We'll continue to monitor for service stability. We will provide another update in 2 hours or sooner once more information becomes available. May 21, 07:43 PDT Monitoring - We have addressed the issue causing delays in reporting amount billed for Super SIM Usage on both APIs and Twilio Console Insights. The missing usage records from affected data sessions have also been recovered. We'll continue to monitor for service stability. We will provide another update in 30 minutes or sooner once more information becomes available. May 21, 07:11 PDT Investigating - We are experiencing delays in reporting amount billed for Super SIM Usage on both APIs and Twilio Console Insights. The issue has no impact on connectivity. We are working to mitigate the source of the delay. We will provide another update in 1 hour or sooner once more information becomes available. May 21, 05:56 PDT SMS Delivery Failures and Delay to Algar Telecom Network in Brazil Resolved - We are no longer experiencing SMS delivery failures and delays when sending messages to Algar Telecom Network in Brazil. This incident has been resolved. May 21, 10:11 PDT Update - We keep observing successful SMS delivery when sending messages to Algar Telecom Network in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. May 21, 08:15 PDT Monitoring - We are observing successful SMS delivery when sending messages to Algar Telecom Network in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 min or as soon as more information becomes available. May 21, 07:47 PDT Update - We continue to experience SMS delivery failures and delays when sending messages to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. May 20, 19:04 PDT Update - We continue to experience SMS delivery failures and delays when sending messages to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. May 19, 19:08 PDT Update - We continue to experience SMS delivery failures and delays when sending messages to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. May 19, 03:21 PDT Update - We continue to experience SMS delivery failures and delays when sending messages to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. May 18, 19:33 PDT Update - We are experiencing SMS delivery failures and delays when sending messages to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 18, 15:33 PDT Update - We are experiencing SMS delivery failures and delays when sending messages to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 18, 13:34 PDT Investigating - We are experiencing SMS delivery failures and delays when sending messages to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 18, 12:34 PDT 500 Errors When Creating Alarms in Console Resolved - 500 errors when creating alarms in console has been resolved and console is operating normally at this time. May 21, 09:29 PDT Monitoring - Creating alarms in console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available. May 21, 09:01 PDT Update - We are currently seeing degraded performance on our account portal, 500 errors when creating alarms in console. Our engineering team is looking into the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. May 21, 07:56 PDT Update - We are currently seeing degraded performance on our account portal, 500 errors when creating alarms in console. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. May 21, 06:50 PDT Investigating - Our monitoring systems have detected a potential issue of alarms in console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. May 21, 06:39 PDT SMS Delivery Report Delays to Telefonica O2 Network in Germany Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telefonica O2 Network in Germany. This incident has been resolved. May 21, 08:05 PDT Update - We are observing recovery in SMS delivery report delays to Telefonica O2 Network in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available. May 20, 08:33 PDT Update - We are observing recovery in SMS delivery report delays to Telefonica O2 Network in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 20, 06:38 PDT Monitoring - We are observing recovery in SMS Delivery Report Delays to Telefonica O2 Network in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available. May 19, 06:37 PDT Update - We continue to experience SMS delivery report delays when sending messages to Telefonica O2 Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 19, 04:29 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Telefonica O2 Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 19, 03:31 PDT New Zealand Voice Carrier Partner Maintenance Completed - The scheduled maintenance has been completed. May 21, 04:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 21, 03:00 PDT Scheduled - Our Voice carrier partner in New Zealand is conducting a planned maintenance from 21 May 2024 at 03:00 PDT until 21 May 2024 at 04:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio New Zealand phone numbers. May 14, 07:56 PDT May 20, 2024 Belarus SMS Carrier Maintenance - Velcom A1, MTS and life Completed - The scheduled maintenance has been completed. May 20, 20:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 20, 15:00 PDT Scheduled - The Velcom A1, MTS and life networks in Belarus are conducting a planned maintenance from 20 May 2024 at 15:00 PDT until 20 May 2024 at 20:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Velcom A1, MTS and life Belarus handsets. May 18, 05:21 PDT United Kingdom Account Security Service Partner Maintenance Completed - The scheduled maintenance has been completed. May 20, 20:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 20, 14:00 PDT Scheduled - Our service partner is conducting a planned maintenance from 20 May 2024 at 14:00 PDT until 20 May 2024 at 20:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carrier and country:. Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes May 17, 01:00 PDT Asia and Africa SMS Carrier Maintenance - Airtel Completed - The scheduled maintenance has been completed. May 20, 18:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 20, 11:31 PDT Scheduled - The Airtel network in Asia and Africa are conducting a planned maintenance from 20 May 2024 at 11:31 PDT until 20 May 2024 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Airtel in Asia and Africa handsets. May 13, 12:48 PDT Verify Affected Resolved - Twilio Verify was degraded for 32 seconds between 12:03:26 - 12:03:48 and 13:33:38 - 13:33:48 Pacific Time on 05/20/2024. During this period of time customers may have experienced increased HTTP 500 errors when creating verifications to send OTP messages. The issue has now been resolved. May 20, 13:03 PDT SMS Delivery Delays and Failures to MTN Network in Zambia Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to MTN Network in Zambia. This incident has been resolved. May 20, 09:52 PDT Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to MTN Network in Zambia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 20, 07:54 PDT Update - We are continuing to experience SMS delivery delays and failures when sending messages to MTN Network in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. May 19, 19:56 PDT Update - We continue to experience SMS delivery delays and failures when sending messages to MTN Network in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. May 19, 12:07 PDT Update - We are still experiencing SMS delivery delays and failures when sending messages to MTN Network in Zambia. Our engineers are working with our carrier partner to resolve the issue as soon as possible. We will provide another update in 4 hours or as soon as more information becomes available. May 19, 08:07 PDT Update - We continue to experience SMS delivery delays and failures when sending messages to MTN Network in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 19, 06:07 PDT Investigating - We are experiencing SMS delivery delays and failures when sending messages to MTN Network in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 19, 05:15 PDT SMS Delivery Delays to Megafon Network in Tajikistan Resolved - We are no longer experiencing SMS delivery delays when sending messages to Megafon network in Tajikistan. This incident has been resolved. May 20, 08:29 PDT Update - We are observing successful SMS delivery to Tajikistan for Megafon network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. May 20, 06:28 PDT Monitoring - We are observing successful SMS delivery to Tajikistan for Megafon network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. May 20, 04:28 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Megafon in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 20, 03:33 PDT Inbound Call Failures to a Subset of Twilio Denmark Phone Numbers Resolved - The issue affecting inbound calls to a subset of Twilio Denmark phone numbers has been resolved, and the service is functioning normally at this time. May 20, 08:17 PDT Monitoring - We have started seeing recovery for inbound calls to Twilio Denmark phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. May 20, 06:18 PDT Update - We are still observing Inbound Call Failures to a subset of Twilio Denmark Twilio Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available. May 20, 02:25 PDT Update - We are observing Inbound Call Failures to a subset of Twilio Denmark Twilio Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. May 20, 00:27 PDT Investigating - We are observing Inbound Call Failures to a subset of Twilio Denmark Twilio Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. May 19, 23:29 PDT Australia Voice Carrier Partner Maintenance Completed - The scheduled maintenance has been completed. May 20, 06:59 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 20, 05:00 PDT Scheduled - Our Voice carrier partner in Australia is conducting a planned maintenance from 20 May 2024 at 05:00 PDT until 20 May 2024 at 06:59 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers. May 9, 04:53 PDT May 19, 2024 SMS Delivery Delay from Subscribers to a Subset of Twilio shortcodes in the United States Resolved - Twilio Programmable SMS for short code numbers in the United States was degraded for degraded for 2 Hours 18 Minutes between 19:54 and 22:12 PM Pacific Time on 05/19/2024. During this period of time customers may have experienced SMS Delivery Delay from Subscribers to a Subset of Twilio shortcodes in the United States . The issue has now been resolved. May 19, 22:51 PDT SMS Delivery Delays to Telesur Network in Suriname Resolved - We are no longer observing SMS delivery delays when sending messages to Telesur network in Suriname. This incident has been resolved. May 19, 19:14 PDT Monitoring - We are observing a recovery in SMS delivery delays when sending messages to Telesur network in Suriname. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 19, 17:16 PDT Update - We continue to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. May 18, 23:37 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. May 17, 23:37 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. May 17, 07:42 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. May 16, 23:45 PDT Investigating - We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 16, 20:08 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 16, 18:27 PDT Update - We are observing recovery in MMS delivery delays when sending messages to Telesur network in Suriname. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available. May 16, 16:44 PDT Update - We are observing recovery in MMS delivery delays when sending messages to Telesur network in Suriname. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available May 16, 14:53 PDT Monitoring - We are observing recovery in MMS delivery delays when sending messages to Telesur network in Suriname. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available. May 16, 12:35 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. This is in reference to the Status page that was mistakenly marked as resolved: https://status.twilio.com/incidents/j1zgcfnnyp18 May 15, 18:20 PDT Investigating - We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. This is in reference to the Status page that was mistakenly marked as resolved: https://status.twilio.com/incidents/j1zgcfnnyp18 May 14, 18:21 PDT SMS Delivery Delays To Multiple Networks In US Via A Subset Of Shortcodes Resolved - We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in the US via a Subset of Shortcodes. This incident has been resolved. May 19, 15:41 PDT Monitoring - We are observing a recovery in SMS delivery delays when sending messages to Multiple Networks in the US via a Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 19, 13:54 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Multiple Networks in the US via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 19, 13:00 PDT May 18, 2024 United Kingdom Account Security Carrier Partner Maintenance - Three Completed - The scheduled maintenance has been completed. May 18, 22:30 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 18, 18:30 PDT Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 18 May 2024 at 18:30 PDT until 18 May 2024 at 22:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers. Impacted Products: Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes May 13, 03:55 PDT SMS Delivery Issues to and From Telefonica O2 Network in Germany Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telefonica O2 Network in Germany. This incident has been resolved. May 18, 14:40 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telefonica O2 Network in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. We apologize for the incorrect incident status shared in the previous post. May 18, 12:59 PDT Investigating - Upon further investigation, we have confirmed that Programming Messaging - SMS is not affected by the ongoing incident. We are actively monitoring the SMS delivery delays when sending messages to Telefonica O2 Network in Germany and will provide another update in 2 hours or as soon as possible. May 18, 12:53 PDT Update - We are observing recovery in SMS delivery delays when sending messages to Telefonica O2 Network in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 18, 12:39 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telefonica O2 Network in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available. May 18, 12:06 PDT Update - We are continuing to observe SMS delivery delays when sending messages to Telefonica O2 Network in Germany but there has been a change implemented that has resolved the duplicates received for inbound SMS from this network. Our Engineers are working with our carrier partner and we will provide another update in 16 hours or as soon as more information becomes available May 17, 17:37 PDT Update - We are continuing to observe SMS delivery delays when sending messages to Telefonica O2 Network in Germany but there has been a change implemented that has resolved the duplicates received for inbound SMS from this network. Our Engineers are working with our carrier partner and we will provide another update in 8 hours or as soon as more information becomes available. May 17, 09:10 PDT Update - We are continuing to observe SMS delivery delays when sending messages to Telefonica O2 Network in Germany but there has been a change implemented that has resolved the duplicates received for inbound SMS from this network. Our Engineers are working with our carrier partner and we will provide another update in 4 hours or as soon as more information becomes available. May 17, 05:16 PDT Update - We are continuing to observe SMS delivery delays when sending messages to Telefonica O2 Network in Germany and duplicates are being received for inbound SMS from this network. Our Engineers are working with our carrier partner and we will provide another update in 2 hours or as soon as more information becomes available. May 17, 03:23 PDT Investigating - We are currently to observing SMS delivery delays when sending messages to Telefonica O2 Network in Germany and in addition duplicates received for inbound SMS from this network. Our Engineers are working with our carrier partner and we will provide another update in 1 hour or as soon as more information becomes available. May 17, 02:34 PDT Update - We are continuing to observe recovery in SMS delivery delays when sending messages to Telefonica O2 Network in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 17, 01:43 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telefonica O2 Network in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 16, 23:48 PDT Update - We are experiencing SMS delivery delays when sending messages to Telefonica O2 Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 16, 20:39 PDT Update - We are experiencing SMS delivery delays when sending messages to Telefonica O2 Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 16, 18:50 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Telefonica O2 Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 16, 18:01 PDT Mexico SMS Carrier Partner Maintenance Completed - The scheduled maintenance has been completed. May 18, 00:30 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 17, 23:00 PDT Scheduled - Our SMS carrier partner in Mexico is conducting an emergency maintenance from 17 May 2024 at 23:00 PDT until 18 May 2024 at 00:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Mexico handsets. May 17, 12:10 PDT May 17, 2024 On Call Engineers Are Investigating an Issue Resolved - We have fully investigated the demo URL for SMS and Voice functionality issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational. May 17, 17:34 PDT Investigating - Our monitoring systems have detected a potential issue with demo URL for SMS and Voice functionality. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. May 17, 16:25 PDT Access Identify Verification API Errors Resolved - Verification API errors in Canada. has been resolved and identity verification is operating normally at this time. May 17, 15:40 PDT Monitoring - Identity Verification API errors in Canada is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available. May 17, 13:35 PDT Update - We are currently investigating Identity Verification API errors in Canada. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. May 17, 12:35 PDT Investigating - Our monitoring systems have detected a potential issue Identity Verification impacting: Verify Verify Silent Network Auth Lookup Identity Match Lookup Line Type Intelligence [Legacy API] Lookup Line Type Intelligence [Twilio API] Lookup SIM Swap Legacy Identity MatchAndAttributes . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. May 17, 12:27 PDT Failures Posting Update to Phone Number Records in IE1 Resolved - Twilio Phone Numbers were degraded for 5 minutes between 13:15 and 13:20 Pacific Time on 05/17/2024. During this period of time customers from IE1 region could have been unable to update phone numbers.. The issue has now been resolved, Teams are monitoring for the next 30 minutes. May 17, 13:38 PDT US SMS Carrier Maintenance - T-Mobile Completed - The scheduled maintenance has been completed. May 17, 05:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 16, 22:00 PDT Scheduled - The T-Mobile network in the US is conducting an emergency maintenance from 16 May 2024 at 22:00 PDT until 17 May 2024 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile US handsets. May 16, 15:00 PDT Canada SMS Carrier Maintenance - Bell Completed - The scheduled maintenance has been completed. May 17, 04:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 17, 01:30 PDT Scheduled - The Bell network in Canada is conducting a planned maintenance from 17 May 2024 at 01:30 PDT until 17 May 2024 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Bell Canada handsets. May 13, 01:07 PDT May 16, 2024 France SMS Carrier Maintenance - Bouygues Telecom Completed - The scheduled maintenance has been completed. May 16, 23:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 13, 16:00 PDT Scheduled - The Bouygues Telecom network in France is conducting a series of planned maintenances from 13 May 2024 at 16:00 PDT until 15 May 2024 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Bouygues Telecom France handsets. Note, the maintenance will be carried out on each of the following dates and times: 13 May 2024 at 16:00 PDT until 13 May 2024 at 23:00 PDT 15 May 2024 at 16:00 PDT until 15 May 2024 at 23:00 PDT May 7, 15:51 PDT Qatar SMS Carrier Maintenance - Vodafone Completed - The scheduled maintenance has been completed. May 16, 21:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 16, 15:00 PDT Scheduled - The Vodafone network in Qatar is conducting a planned maintenance from 16 May 2024 at 15:00 PDT until 16 May 2024 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Vodafone Qatar handsets. May 10, 13:40 PDT Ukraine SMS Carrier Maintenance - Lifecell Completed - The scheduled maintenance has been completed. May 16, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 16, 15:00 PDT Scheduled - The Lifecell network in Ukraine is conducting a planned maintenance from 16 May 2024 at 15:00 PDT until 16 May 2024 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Lifecell Ukraine handsets. May 13, 01:34 PDT Service Disruption Impacting Flex, Voice, and Messaging Resolved - After monitoring our engineers are confident that the the service interruption has been fully resolved. May 16, 15:30 PDT Monitoring - We have experienced a service interruption between 13:34 - 13:51 PT with: Flex - Flex customers may have experienced errors when adding agents to voice meetings. Voice - Call creation would have been unavailable during the impact window. Existing calls would have continued Messaging - Messages would have been rejected or failed during the impact window We expect to provide another update in 30 minutes or as soon as more information becomes available May 16, 14:59 PDT Update - We have experienced a service interruption between 13:34 - 13:51 PT with: Flex - Flex customers may have experienced errors when adding agents to voice meetings. Voice - Call creation would have been unavailable during the impact window. Existing calls would have continued Messaging - Messages would have been rejected or failed during the impact window We expect to provide another update in 30 minutes or as soon as more information becomes available May 16, 14:59 PDT Update - We are continuing to investigate this issue. May 16, 14:39 PDT Investigating - Our monitoring systems have detected a potential issue Programmable Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. May 16, 14:03 PDT MMS Delivery Failures To T-Mobile Network In US Resolved - We are no longer experiencing MMS delivery failures to T-Mobile Network in the US. This incident has been resolved. May 16, 15:18 PDT Update - We are observing recovery in MMS delivery failures when sending messages to T-Mobile Network in the US . We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available May 16, 12:59 PDT Update - We are continuing to experience MMS delivery delays when sending messages to T-Mobile Network in US via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 16, 12:30 PDT Monitoring - We are observing recovery in MMS delivery delays when sending messages to T-Mobile Network in US via a Subset of Shortcodes. . We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 16, 12:28 PDT Update - We are continuing to experience MMS delivery delays when sending messages to T-Mobile Network in US via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 16, 10:54 PDT Investigating - We are continuing to experience MMS delivery delays when sending messages to T-Mobile Network in US via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 16, 10:07 PDT Monitoring - We are observing recovery in MMS delivery delays when sending messages to T-Mobile Network in US via a Subset of Shortcodes and Toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 16, 09:34 PDT Update - We are continuing to experience MMS delivery delays when sending messages to T-Mobile Network in US via a Subset of Shortcodes and Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 16, 07:27 PDT Update - We are continuing to experience MMS delivery delays when sending messages to T-Mobile Network in US via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 16, 05:42 PDT Investigating - We are experiencing MMS delivery delays when sending messages to T-Mobile Network in US via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 16, 04:44 PDT Programmable Messaging API 5xx Resolved - Twilio Programmable Messaging API was degraded for 5 minutes on May 16th between 13:43 PT and 13:51 PT. During this period of time, customers may have received 5xx's in API responses. This issue has now been resolved. May 16, 15:10 PDT Investigating - Twilio Programmable Messaging API was degraded for 5 minutes on May 16th between 13:43 PT and 13:51 PT. During this period of time, customers may have received 5xx's in API responses. This issue has now been resolved. May 16, 14:32 PDT On Call Engineers are Investigating Resolved - After investigation our engineers did not find a public facing problem with Flex AI. May 16, 15:03 PDT Investigating - We've become aware of a potential issue with Flex AI. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. May 16, 14:31 PDT SMS Delivery Delays to Eastlink Network in Canada Resolved - We are no longer experiencing MMS delivery delays when sending messages to Eastlink Network in Canada. This incident has been resolved. May 16, 12:37 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Eastlink Network in Canada.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 16, 10:33 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Eastlink Network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 16, 09:40 PDT SMS Delivery Delays to Multiple Networks in US Over a Subset of Toll Free and Short Code Resolved - We are no longer experiencing SMS delivery delays to multiple networks in USA over a subset of Toll Free and Short Codes. This incident has been resolved. May 16, 09:58 PDT Monitoring - We have started seeing recovery for the issue causing message delays when sending messages to multiple networks in USA over a subset of Toll Free and Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 16, 07:58 PDT Update - We are continuing to experience SMS delivery delays when sending messages to multiple networks in USA over a subset of Toll Free and Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. May 16, 03:21 PDT Update - We are experiencing SMS delivery delays when sending messages to multiple networks in USA over a subset of Toll Free and Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 15, 23:29 PDT Update - We are experiencing SMS delivery delays when sending messages to multiple networks in USA over a subset of Toll Free and Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 15, 21:25 PDT Investigating - We are experiencing SMS delivery delays when sending messages to multiple networks in USA over a subset of Toll Free and Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 15, 20:25 PDT Inbound Call Failures To A Subset Of Phone Numbers In Brazil Resolved - The issue affecting inbound calls to Twilio Brazil phone numbers has been resolved, and the service is functioning normally at this time. May 16, 09:55 PDT Monitoring - We have started seeing recovery for inbound calls to Twilio Brazil phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available. May 16, 08:09 PDT Investigating - We are observing inbound call failures to Twilio Brazil phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. May 16, 07:29 PDT SMS Delivery Delays to Beeline Network in Russia Resolved - We are no longer experiencing SMS delivery delays when sending messages to Beeline Network in Russia. This incident has been resolved. May 16, 08:23 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Beeline Network in Russia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 16, 06:36 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Beeline Network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 16, 04:40 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Beeline Network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 16, 03:53 PDT Inbound Call Failures to a Subset of Twilio Indonesian Phone Numbers Resolved - We are no longer seeing inbound call failures to Twilio Indonesian phone numbers. This incident has been resolved. May 16, 03:47 PDT Monitoring - We are seeing recovery with the issue causing inbound call failures to a Subset of Twilio Indonesian phone numbers. Our Engineers are actively monitoring this issue. We expect to provide another update in 2 hours or as soon as more information becomes available. May 16, 01:53 PDT Investigating - The issue causing inbound call failures to a Subset of Twilio Indonesian Phone Numbers phone numbers is being investigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. May 16, 00:58 PDT On Call Engineers are Investigating an Issue Resolved - Our monitoring systems have detected a potential issue Programmable Messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. May 16, 01:30 PDT US and Canada SMS and MMS Carrier partner Maintenance Completed - The scheduled maintenance has been completed. May 16, 00:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 15, 20:00 PDT Scheduled - Our SMS and MMS carrier partner in the US and Canada is conducting a planned maintenance from 15 May 2024 at 20:00 PDT until 16 May 2024 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US and Canada handsets via Toll-free numbers. Apr 26, 16:38 PDT May 15, 2024 SMS Delivery Delays to Telenor Networks in Pakistan Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telenor networks in Pakistan. This incident has been resolved. May 15, 17:00 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telenor networks in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 15, 15:02 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Telenor networks in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 15, 13:18 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Telenor networks in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 15, 11:18 PDT Update - We are continuing to investigate this issue. May 15, 10:27 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Telenor networks in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 15, 10:24 PDT SMS Delivery Delays to Grameen Phone Networks in Bangladesh Resolved - We are no longer experiencing SMS delivery delays when sending messages to Grameen phone networks in Bangladesh. This incident has been resolved. May 15, 16:59 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Grameen phone networks in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 15, 14:59 PDT Update - We are continuing to experience SMS delivery delays to Grameen phone networks in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available. May 15, 13:51 PDT Update - We are continuing to experience SMS delivery delays to Grameen phone networks in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available. May 15, 11:51 PDT Investigating - We are experiencing SMS delivery delays to Grameen phone networks in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. May 15, 10:56 PDT SMS Delivery Delays to Three Network in Indonesia Resolved - We are no longer experiencing SMS delivery delays when sending messages to Three network in Indonesia. This incident has been resolved. May 15, 16:49 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Three Network in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 15, 14:48 PDT Update - We are experiencing SMS delivery delays when sending messages to Three Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 15, 14:04 PDT Update - We are experiencing SMS delivery delays when sending messages to Three Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 15, 12:54 PDT Investigating - Our monitoring systems have detected a potential issue delivering SMS to three networks in Indonesia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. May 15, 12:42 PDT Russia SMS Carrier Maintenance - Megafon Completed - The scheduled maintenance has been completed. May 15, 16:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 15, 13:00 PDT Scheduled - The Megafon network in Russia is conducting a planned maintenance from 15 May 2024 at 13:00 PDT until 15 May 2024 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon Russia handsets. May 12, 15:43 PDT Inbound Call Failures to a Subset of Twilio Phone Numbers in Porto Alegre Brazil Resolved - We continue experiencing inbound call failures for a subset of Twilio phone numbers in Porto Alegre, Brazil. We have contacted impacted customers and provided further details about the issue. This post is now resolved. May 15, 14:15 PDT Update - We have identified that the issue causing to inbound call failures for a subset of Twilio phone numbers in Porto Alegre Brazil, is due to extreme weather conditions. We are actively working with our carrier partner to resolve this issue and will provide another update in 24 hours or as soon as more information becomes available. May 15, 08:51 PDT Update - We have identified that the issue causing to inbound call failures for a subset of Twilio phone numbers in Porto Alegre Brazil, is due to extreme weather conditions. We are actively working with our carrier partner to resolve this issue and will provide another update in 24 hours or as soon as more information becomes available. May 14, 08:58 PDT Update - We have identified that the issue causing to inbound call failures for a subset of Twilio phone numbers in Porto Alegre Brazil, is due to extreme weather conditions. We are actively working with our carrier partner to resolve this issue and will provide another update in 24 hours or as soon as more information becomes available. May 13, 09:02 PDT Update - We have identified that the issue causing to inbound call failures for a subset of Twilio phone numbers in Porto Alegre Brazil, is due to extreme weather conditions. We are actively working with our carrier partner to resolve this issue and will provide another update in 24 hours or as soon as more information becomes available. May 12, 08:31 PDT Update - We have identified that the issue causing to inbound call failures for a subset of Twilio phone numbers in Porto Alegre Brazil, is due to extreme weather conditions. We are actively working with our carrier partner to resolve this issue and will provide another update in 24 hours or as soon as more information becomes available. May 11, 08:38 PDT Update - We have identified that the issue causing to inbound call failures for a subset of Twilio phone numbers in Porto Alegre Brazil, is due to extreme weather conditions. We are actively working with our carrier partner to resolve this issue and will provide another update in 24 hours or as soon as more information becomes available. May 10, 08:38 PDT Update - We have identified that the issue causing to inbound call failures for a subset of Twilio phone numbers in Porto Alegre Brazil, is due to extreme weather conditions. We are actively working with our carrier partner to resolve this issue and will provide another update in 24 hours or as soon as more information becomes available. May 9, 08:47 PDT Update - We have identified that the issue causing to inbound call failures for a subset of Twilio phone numbers in Porto Alegre Brazil, is due to extreme weather conditions. We are actively working with our carrier partner to resolve this issue and will provide another update in 16 hours or as soon as more information becomes available. May 8, 16:38 PDT Update - We have identified that the issue causing to inbound call failures for a subset of Twilio phone numbers in Porto Alegre Brazil, is due to extreme weather conditions. We are actively working with our carrier partner to resolve this issue and will provide another update in 8 hours or as soon as more information becomes available. May 8, 08:38 PDT Update - We have identified that the issue causing to inbound call failures for a subset of Twilio phone numbers in Porto Alegre Brazil, is due to extreme weather conditions. We are actively working with our carrier partner to resolve this issue and will provide another update in 4 hours or as soon as more information becomes available. May 8, 03:29 PDT Update - We have identified that the issue causing to inbound call failures for a subset of Twilio phone numbers in Porto Alegre Brazil, is due to extreme weather conditions. We are actively working with our carrier partner to resolve this issue and will provide another update in 2 hours or as soon as more information becomes available. May 8, 01:28 PDT Identified - We have identified that the issue causing to inbound call failures for a subset of Twilio phone numbers in Porto Alegre Brazil, is due to extreme weather conditions. We are actively working with our carrier partner to resolve this issue and will provide another update in 1 hour or as soon as more information becomes available. May 8, 00:31 PDT Update - We continue to investigate inbound call failures for a subset of Twilio phone numbers in Porto Alegre, Brazil. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available. May 7, 13:11 PDT Update - We continue to investigate inbound call failures for a subset of Twilio phone numbers in Porto Alegre, Brazil. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available. May 6, 04:47 PDT Update - We continue to investigate inbound call failures for a subset of Twilio phone numbers in Porto Alegre, Brazil. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available. May 6, 01:04 PDT Update - We continue to investigate inbound call failures for a subset of Twilio phone numbers in Porto Alegre, Brazil. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available. May 5, 21:01 PDT Investigating - We continue to investigate inbound call failures for a subset of Twilio phone numbers in Porto Alegre, Brazil. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available. May 5, 19:01 PDT Identified - The issue causing inbound call failures to a subset of Twilio phone numbers in Porto Alegre Brazil has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. May 5, 18:01 PDT SMS Delivery Delay and Failures to Nepal Telecom Networks in Nepal Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telecom Networks in Nepal. This incident has been resolved. May 15, 12:39 PDT Update - We are observing recovery in SMS delivery delays and failures when sending messages to Telecom Networks in Nepal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. May 15, 10:58 PDT Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to Telecom Networks in Nepal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available. May 15, 10:40 PDT Update - We are continuing to experience SMS delivery delays and failures when sending messages to Telecom Networks in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 15, 10:17 PDT Identified - We are continuing to experience SMS delivery delays when sending messages to Telecom Networks in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 15, 09:50 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Telecom Networks in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 15, 08:55 PDT Increased number of Verify WhatsApp messages with a FAILED status Resolved - Increased number of Verify WhatsApp messages with a FAILED status were affected between 17:15 and 17:55 UTC on 05/15/2024. During this period of time customers may have experienced Verify WhatsApp messages with a FAILED status. The issue has now been resolved. May 15, 12:00 PDT Malaysia SMS Carrier Maintenance - XOX Com(Red One) Completed - The scheduled maintenance has been completed. May 15, 11:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 15, 09:00 PDT Scheduled - The XOX Com(Red One) network in Malaysia is conducting a planned maintenance from 15 May 2024 at 09:00 PDT until 15 May 2024 at 11:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from XOX Com(Red One) handsets. May 14, 03:42 PDT On Call Engineers are Investigating Delayed Recording Transcriptions in all Regions due to VoiceBase Resolved - We are no longer experiencing delayed recording transcriptions in all regions due to VoiceBase. This incident has been resolved. May 15, 07:04 PDT Update - We are continuing to monitor for any further issues. May 15, 06:44 PDT Monitoring - We are observing successful recording transcriptions. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available. May 15, 06:43 PDT Investigating - We are experiencing delayed recording transcriptions in all regions due to voiceBase. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 15, 06:24 PDT SMS Delivery Delays to Bakcell Network in Azerbaijan Resolved - We are no longer experiencing SMS delivery delays when sending messages to Bakcell Network in Azerbaijan. This incident has been resolved. May 15, 05:58 PDT Update - We are observing recovery in SMS delivery delays when sending messages to Bakcell Network in Azerbaijan. Our engineers are continuing to monitor the recovery of this issue. We will provide another update in 2 hours or as soon as more information becomes available. May 15, 04:18 PDT Monitoring - We are observing recovery in SMS delivery delays when sending messages to Bakcell Network in Azerbaijan. Our engineers are monitoring the recovery of this issue. We will provide another update in 2 hours or as soon as more information becomes available. May 15, 02:17 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Bakcell Network in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 15, 01:14 PDT Mexico SMS Carrier Maintenance - AT&T Completed - The scheduled maintenance has been completed. May 15, 05:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 14, 23:00 PDT Scheduled - The AT&T network in Mexico is conducting an emergency maintenance from 14 May 2024 at 23:00 PDT until 15 May 2024 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets. May 14, 17:20 PDT United States SMS Carrier Maintenance - T-Mobile Completed - The scheduled maintenance has been completed. May 15, 04:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 14, 20:00 PDT Scheduled - The T-Mobile network in the United States is conducting an emergency maintenance from 14 May 2024 at 20:00 PDT until 15 May 2024 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile United States handsets. May 14, 15:31 PDT May 14, 2024 Canada Account Security Service Partner Maintenance Completed - The scheduled maintenance has been completed. May 14, 22:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 14, 21:00 PDT Scheduled - Our service partner is conducting a planned maintenance from 14 May 2024 at 21:00 PDT until 14 May 2024 at 22:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carrier and country: Telus Canada. Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes May 8, 16:28 PDT United Kingdom Account Security Carrier Partner Maintenance - Vodafone Completed - The scheduled maintenance has been completed. May 14, 21:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 14, 14:15 PDT Scheduled - Our carrier partner Vodafone United Kingdom is conducting an emergency maintenance from 14 May 2024 at 14:15 PDT until 14 May 2024 at 21:00 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers. Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes May 14, 06:42 PDT SMS Delivery Delays to Viettel Network in Burundi Resolved - Given the current situation in Africa where multiple undersea Internet cables that serve Africa have been severed. Our Engineers have detected multiple network degradations over multiple countries in Africa, for that reason, we have merged this into one incident report. For the latest updates, please refer to our ongoing Status updates here: https://status.twilio.com/incidents/98qvm65n93ft May 14, 18:12 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Viettel network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. May 14, 12:49 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Viettel network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. May 13, 12:29 PDT Update - We continue experiencing SMS delivery delays when sending messages to Viettel network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. May 12, 20:20 PDT Update - We continue experiencing SMS delivery delays when sending messages to Viettel network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. May 12, 12:23 PDT Update - We continue experiencing SMS delivery delays when sending messages to Viettel network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. May 12, 08:31 PDT Update - We are still experiencing SMS delivery delays when sending messages to Viettel network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 12, 06:31 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 12, 05:31 PDT SMS Delivery Delays to Madar Networks in Libya Resolved - Given the current situation in Africa where multiple undersea Internet cables that serve Africa have been severed. Our Engineers have detected multiple network degradations over multiple countries in Africa, for that reason, we have merged this into one incident report. For the latest updates, please refer to our ongoing Status updates here: https://status.twilio.com/incidents/98qvm65n93ft May 14, 18:05 PDT Update - Given the current situation in Africa where multiple undersea Internet cables that serve Africa have been severed. Our Engineers have detected multiple network degradations over multiple countries in Africa, for that reason, we have merged this into one incident report. For the latest updates, please refer to our ongoing Status updates here: https://status.twilio.com/incidents/98qvm65n93ft May 14, 18:05 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Madar Networks in Libya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 14, 17:28 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Madar Networks in Libya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 14, 16:39 PDT SMS Delivery Delays to MTN Network in the Ivory Coast Resolved - Given the current situation in Africa where multiple undersea Internet cables that serve Africa have been severed. Our Engineers have detected multiple network degradations over multiple countries in Africa, for that reason, we have merged this into one incident report. For the latest updates, please refer to our ongoing Status updates here: https://status.twilio.com/incidents/98qvm65n93ft May 14, 18:04 PDT Update - We are continuing to experience SMS delivery delays when sending messages to MTN Network in the Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. May 14, 17:16 PDT Investigating - We are experiencing SMS delivery delays when sending messages to MTN Network in the Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 14, 16:29 PDT SMS Delivery Delays to Mobilis Networks in Algeria Resolved - Given the current situation in Africa where multiple undersea Internet cables that serve Africa have been severed. Our Engineers have detected multiple network degradations over multiple countries in Africa, for that reason, we have merged this into one incident report. For the latest updates, please refer to our ongoing Status updates here: https://status.twilio.com/incidents/98qvm65n93ft May 14, 18:03 PDT Update - We are continuing to experience SMS delivery delays when sending messages to Mobilis Networks in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available. May 14, 17:00 PDT Investigating - We are experiencing SMS delivery delays when sending messages to Mobilis Networks in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. May 14, 16:13 PDT May 13, 2024 May 12, 2024 ← Incident History Powered by Atlassian Statuspage twilio-logomark-whiteArtboard 1 * About * Legal * Privacy * Twilio.org * Press & Media * Signal * Investors * Jobs * Powered by Statuspage Copyright © 2023 Twilio Inc., All Rights Reserved.