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 866-DNC-LIST


CLEARWATER BEACH, FL | DECEMBER 4TH AND 5TH, 2023

Book My Ticket




ABOUT THE EVENT

Our 2023 Annual Florida Summit will kick off in December at the Hyatt Regency
Clearwater Beach Resort and Spa. It will include our famous year-end regulatory
overview, covering how the world of telemarketing regulations developed in 2023
and what to expect in 2024.

2023 has further fragmented the status of telemarketing regulations, with
countervailing and contradictory trends abounds at the state and federal level.
On the one hand, the Florida legislature passed amendments to the FTSA that
severely reduce the litigation risks of the mini-TCPA that has been so costly to
callers. On the other hand, the first class actions are being filed in Oklahoma
under the OTSA, that state's carbon copy of the more dangerous version of the
Florida mini-TCPA. And the FCC's rulemaking relating to third party leads
threatens to destroy the entire leads industry. Then there are other state laws,
federal rulemaking, and the Biden administration's quixotic attempts to fully
staff the FCC with a Democratic majority. There's a lot going on!

It is challenging to keep current with the rules, thanks to all the new laws,
precedent-setting court cases, and declaratory rulings. However, since the
litigators and professional plaintiffs never stop adjusting, neither can you. We
help marketing professionals stay abreast of the current state of TCPA
regulations, state laws, and litigation through our annual compliance summits.
Book your ticket now and learn what industry professionals are doing to stay
ahead of the curve.

Join us on December 4th and 5th, 2023, for two days of content with our diverse
panel of legal minds and industry experts. Network with our speakers and with
fellow compliance and privacy professionals.


DISCUSSION TOPICS

 * 2024 TCPA Predictions
 * 2023 TCPA Trends
 * Webform Agreement Enforceability
 * TCPA Express Consent Marketing and Liability
 * Post-Facebook ATDS
 * How to Handle and Respond to Demand Letters
 * Class Action Defense Compliance Best Practices
 * Overview of All State Mini-TCPA’s including Oklahoma
 * Call Deliverability
 * Caller ID Remediation


SUMMIT HIGHLIGHTS

 * Hear from multiple leading industry experts
 * 2 full days of content
 * Networking time
 * CLE credits
 * TCPA After Dark - Special After Hours Q&A Session
 * Cocktail party December 4th with an open bar
 * Full sit-down networking dinner


SUMMIT SPEAKERS


ERIC J. TROUTMAN

Partner at Troutman Amin, LLP



Eric Troutman is the Czar of TCPAWorld and one of the country’s prominent class
action defense lawyers. He is nationally recognized in Telephone Consumer
Protection Act (TCPA) litigation and compliance. He has served as lead defense
counsel in more than 300 national TCPA class actions and has litigated over a
thousand individual TCPA cases in his role as national strategic litigation
counsel for call center operators, lead providers, retailers, banks and finance
companies. He frequently advocates before the FCC for TCPA sanity and helps
industry participants build TCPA-compliant processes, policies and systems.






MICHELE SHUSTER

Partner, CIPP/US, CECP Mac Murray & Shuster LLP



Michele Shuster is a founding partner of Mac Murray & Shuster LLP and former
Chief of the Ohio Attorney General’s Consumer Protection Section. Bringing more
than two decades of experience in the consumer protection arena, she advises
highly regulated businesses on a wide range of privacy, advertising, and other
consumer protection matters. Michele regularly represents clients in matters
before the FCC, FTC, and state attorneys general, conducts regulatory compliance
audits and provides defense in government enforcement actions.






PUJA AMIN

Partner at Troutman Amin, LLP



One of the best known names in the marketing legal world -- Puja J. Amin -- has
vast experience defending and counseling businesses on consumer protection laws
including the Telephone Consumer Protection Act (“TCPA”) and a host of
privacy-related statutes. She has provided legal oversight on an enterprise
basis to major direct-to-consumer brands and defended some of the largest
companies in the nation in major federal court litigation--earning her the title
of "Queenie" of the TCPAWorld. Queenie now works alongside the Czar leveraging
her vast experience and no-nonsense approach to aid the firm’s clients with
their litigation and compliance needs and help assure peak consumer experience
through deft adherence to all applicable consumer protection statutes and
regulations.






PEGGY DALEY

Vice President at Charles River Associates



Peggy Daley has over 25 years of experience in investigations, data analytics,
dispute resolution, and regulatory compliance. She has conducted hundreds of
trade secret theft, fraud, and hacking investigations on behalf of Boards of
Directors and outside counsel. Ms. Daley has testified at regulatory and
sanctions hearings and also serves as an expert witness in matters relating to
fraud, data privacy, data analytics, TCPA, and data security. Ms. Daley is a
frequent lecturer on topics of data privacy, data security, fraud, and
intelligence gathering.







AARON WEISS

Partner at Carlton Fields



Aaron Weiss is recognized for his national litigation practice focused on
telecommunications law, class actions and consumer claims. He has extensive
experience in litigating matters under the Telephone Consumer Protection Act, of
note is his precedent-setting Florida TCPA decisions. In addition to TCPA Aaron
frequently litigates class action cases under a broad variety of consumer
protection statutes, including the Fair Credit Reporting Act (FCRA); the Fair
and Accurate Credit Transactions Act (FACTA); the Fair Debt Collection Practices
Act (FDCPA); and the Florida Consumer Collection Practices Act (FCCPA).






ALEXANDRA KRASOVEC

Partner at Manatt, Phelps & Phillips, LLP



Alexandra Krasovec is a TCPA compliance and class action defense partner in
Manatt’s Los Angeles office. She helps clients navigate the TCPA and other state
telemarketing laws by providing tailored compliance advice, aiding in due
diligence efforts, and defending class actions. Alexandra’s clients include
retailers, marketing agencies, technology companies, health care providers and
health plans, insurance companies, lead generators, and financial institutions.
She often speaks and writes on pressing TCPA updates and other federal and state
consumer protection statutes.






AARON PARRY

Associate at Mac Murray & Shuster LLP



Aaron Parry guides businesses nationwide through a range of consumer protection
and regulatory matters related to telemarketing and teleservices, lead
generation and performance marketing, and data privacy and security. Aaron also
advises clients on general business and transactional matters, including
contract review and negotiation, vendor and other third-party due diligence,
strategic planning, and compliance audits. A former collegiate letterwinner and
NCAA Division I National Champion for the Ohio State football Buckeyes, Aaron
applies the values he learned on the field – integrity, diligence, and true grit
– to ensure his clients are armed with a sound plan for success while navigating
challenging regulatory frameworks.






ELAINE SMITH

Associate Principal at Charles River Associates



Elaine (Lainey) Smith is an Associate Principal within the Forensic Services
practice at Charles River Associates. She specializes in gathering, mapping, and
interpreting Big Data while developing analyses at the behest of Fortune 500
corporations, financial institutions, major law firms, and regulatory bodies.
Ms. Smith’s focus is on investigations and analyses related to consumer class
actions in the TCPA, Biometric Information Privacy Act, Fair Credit Reporting
Act, and related data privacy spaces. Lainey provides expert testimony in
matters alleging violations of the TCPA and has specialized in TCPA-related data
analytics for over 7 years.








SAMPLE SUMMIT AGENDA


SUNDAY, DECEMBER 3RD


 * 6:00 PM - Welcome Reception!
   Join us for cocktails and nibbles at an exclusive pre-show gathering the
   night before the summit. Network with attendees, speakers, and the Contact
   Center Compliance staff putting on the show!


MONDAY, DECEMBER 4TH


 * 8:00 AM - Registration and Check-in
 * 9:00 AM - Opening Keynote
 * 10:30 AM - 15-Minute Break
 * 10:45 AM - Interactive Session
 * 11:50 AM - Spotlight
 * 12:30 PM - Complimentary lunch
 * 1:30 PM - Expert Panel
 * 3:00 PM - 15-Minute Break
 * 3:15 PM - Individual Session
 * 4:15 PM - Q&A Session
 * 6:00 PM - Open Bar
 * 7:00 PM - Complimentary Networking Dinner
 * 9:00 PM - Compliance After Dark - A fireside Q&A with the speakers


TUESDAY, DECEMBER 5TH


 * 9:00 AM - Opening Keynote
 * 10:30 AM - 15-Minute Break
 * 10:45 AM - Interactive Session
 * 11:50 AM - Spotlight
 * 12:30 PM - Complimentary lunch
 * 1:30 PM - Expert Panel
 * 3:00 PM - 15-Minute Break
 * 3:15 PM - Q&A Session
 * 4:15 PM - Closing Remarks

Book Your Ticket Now

Book Your Room Now At a Special Rate.
Room Block Rate Expires November 13th - BOOK NOW!









EVENT LOCATION

Hyatt Regency Clearwater Beach Resort and Spa
301 S Gulfview Blvd, Clearwater Beach, FL 33767
About the Venue

Experience Florida at the Clearwater Resort near Pier 60/ Hyatt Regency
Clearwater is a residential-like escape steps from the Gulf and famous Pier 60.
Sprawl out in one of their 286 over-sized rooms, stock your fridge with
favorites and dine on your balcony. Or unwind at the Spa, watch a breathtaking
sunset from their 8th floor pool deck and catch a bite at SHOR American Seafood
Grill.





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assist you in answering these questions with our trusted suite of cloud-based
compliance solutions including real-time, reassigned phone number and TCPA
litigator scrubbing.  In this increasingly dynamic and complex regulatory
environment, we help protect your business environment from devastating fines
and damage to your brand.



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Years In Business
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Approximate Scrubs
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Violations. Fines & Lawsuits
Incurred by Our Clients
As a Result of Using Our
Proven Compliance Technology






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PROUD MEMBERS OF THE FOLLOWING TRADE ASSOCIATIONS








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CALL DELIVERABILITY

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COMPLIANCE PRODUCTS

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