Submitted URL: https://support.techsoft.ie/helpdesk/tickets/316762
Effective URL: https://support.techsoft.ie/support/login
Submission: On August 17 via api from US — Scanned from CA

Summary

This website contacted 5 IPs in 1 countries across 6 domains to perform 19 HTTP transactions. The main IP is 54.175.122.82, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.techsoft.ie.
TLS certificate: Issued by R10 on June 26th 2024. Valid for: 3 months.
This is the only time support.techsoft.ie was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 15 54.175.122.82 14618 (AMAZON-AES)
1 1 34.196.64.94 14618 (AMAZON-AES)
1 1 3.209.153.14 14618 (AMAZON-AES)
1 2607:f8b0:400... 15169 (GOOGLE)
3 2607:f8b0:400... 15169 (GOOGLE)
3 3.5.1.211 14618 (AMAZON-AES)
19 5
Apex Domain
Subdomains
Transfer
15 techsoft.ie
support.techsoft.ie
1 MB
3 amazonaws.com
s3.amazonaws.com
5 KB
3 gstatic.com
fonts.gstatic.com
44 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
1 freshdesk.com
techsoft.freshdesk.com
4 KB
1 freshworks.com
techsoft.freshworks.com
867 B
19 6
Domain Requested by
15 support.techsoft.ie 3 redirects support.techsoft.ie
3 s3.amazonaws.com support.techsoft.ie
3 fonts.gstatic.com fonts.googleapis.com
1 fonts.googleapis.com support.techsoft.ie
1 techsoft.freshdesk.com 1 redirects
1 techsoft.freshworks.com 1 redirects
19 6

This site contains links to these domains. Also see Links.

Domain
techsoft.freshworks.com
www.freshworks.com
Subject Issuer Validity Valid
support.techsoft.ie
R10
2024-06-26 -
2024-09-24
3 months crt.sh
upload.video.google.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
*.gstatic.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.techsoft.ie/support/login
Frame ID: 1F8928560B1D1F96553AEDA8CF9798B4
Requests: 20 HTTP requests in this frame

Screenshot

Page Title

Sign into : TechSoft Support Helpdesk

Page URL History Show full URLs

  1. https://support.techsoft.ie/helpdesk/tickets/316762 HTTP 302
    https://support.techsoft.ie/support/login HTTP 302
    https://techsoft.freshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Ftech... HTTP 302
    https://techsoft.freshdesk.com/freshid/authorize_callback?hd=support.techsoft.ie&error=login_required&error... HTTP 302
    https://support.techsoft.ie/freshid/authorize_callback?hd=support.techsoft.ie&error=login_required&error... HTTP 302
    https://support.techsoft.ie/support/login Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

19
Requests

100 %
HTTPS

33 %
IPv6

6
Domains

6
Subdomains

5
IPs

1
Countries

1427 kB
Transfer

2389 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.techsoft.ie/helpdesk/tickets/316762 HTTP 302
    https://support.techsoft.ie/support/login HTTP 302
    https://techsoft.freshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Ftechsoft.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dsupport.techsoft.ie&response_type=code&hd=techsoft.freshdesk.com HTTP 302
    https://techsoft.freshdesk.com/freshid/authorize_callback?hd=support.techsoft.ie&error=login_required&error_description=user_login_is_required HTTP 302
    https://support.techsoft.ie/freshid/authorize_callback?hd=support.techsoft.ie&error=login_required&error_description=user_login_is_required HTTP 302
    https://support.techsoft.ie/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

19 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request login
support.techsoft.ie/support/
Redirect Chain
  • https://support.techsoft.ie/helpdesk/tickets/316762
  • https://support.techsoft.ie/support/login
  • https://techsoft.freshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Ftechsoft.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dsupport.techsoft.ie&response_typ...
  • https://techsoft.freshdesk.com/freshid/authorize_callback?hd=support.techsoft.ie&error=login_required&error_description=user_login_is_required
  • https://support.techsoft.ie/freshid/authorize_callback?hd=support.techsoft.ie&error=login_required&error_description=user_login_is_required
  • https://support.techsoft.ie/support/login
17 KB
7 KB
Document
General
Full URL
https://support.techsoft.ie/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.175.122.82 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-175-122-82.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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server
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strict-transport-security
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Requested by
Host: support.techsoft.ie
URL: https://support.techsoft.ie/support/login
Protocol
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Security
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Server
54.175.122.82 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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Request headers

Referer
https://support.techsoft.ie/support/login
User-Agent
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Response headers

date
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date
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date
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x-request-id
89f58a0d-9a27-95b5-b91e-6b28ed8d1adb
x-trace-id
00-7fbe1ebe3a361e909cc1107f9c5b03a3-4cd8e42ec1942cdb-01
server
fwe
etag
"0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490"
vary
Accept-Encoding
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
content-type
application/x-font-ttf
x-fw-ratelimiting-managed
false
cache-control
public, must-revalidate
6xKydSBYKcSV-LCoeQqfX1RYOo3ig4vwlxdu.woff2
fonts.gstatic.com/s/sourcesanspro/v22/
14 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3ig4vwlxdu.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4006:81d::2003 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
0d0a6262c545e8bbc895116e5afb22579c468d7abb77e378f377d6fed57c1dce
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://support.techsoft.ie
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Fri, 16 Aug 2024 18:12:02 GMT
x-content-type-options
nosniff
age
77181
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
14712
x-xss-protection
0
last-modified
Thu, 01 Jun 2023 22:52:57 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Sat, 16 Aug 2025 18:12:02 GMT
Z3lVI6i7yedBPdVUghq-DL1LHEU2DIoAJA.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/12128595029/logo/
2 KB
3 KB
Image
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/12128595029/logo/Z3lVI6i7yedBPdVUghq-DL1LHEU2DIoAJA.png
Requested by
Host: support.techsoft.ie
URL: https://support.techsoft.ie/support/login
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
3.5.1.211 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
s3.us-east-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
f8c9fbc84d4628447c80c9c5ecd96ded1e7daf46c1736ce77009415b24d75d92

Request headers

Referer
https://support.techsoft.ie/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Sat, 17 Aug 2024 15:38:24 GMT
x-amz-version-id
wx7YL3CkQxe_NbHiwQA8QTurwbTWjL1h
Last-Modified
Wed, 19 Jul 2023 12:28:28 GMT
Server
AmazonS3
x-amz-request-id
A1V7JCD0JK3TF8R8
ETag
"6c61b0a556512c155c463fb3e1bf24eb"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Length
2406
x-amz-id-2
ub6M3HzMCVGLN6nCkTZwgbnajkiHT/6Ao8JhBSfU7+zN2aIAf7AMMXXJA/QXWfENlv3pm2yrSMJ8DMYR82wTuw==
jMn_VgDy6XIGwz_X1-uKPxQOi1VvqYhm_w.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/12128595032/fav_icon/
1 KB
2 KB
Other
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/12128595032/fav_icon/jMn_VgDy6XIGwz_X1-uKPxQOi1VvqYhm_w.png
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
3.5.1.211 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
s3.us-east-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
04bb8155fa9568750be0f3b8333480591b946deb9d3d1b0862f7ac82b1f5284c

Request headers

Referer
https://support.techsoft.ie/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Sat, 17 Aug 2024 15:38:24 GMT
x-amz-version-id
GHoA4L89v7Y4QyZXFltt6_hMvgrRyUfW
Last-Modified
Wed, 19 Jul 2023 12:28:39 GMT
Server
AmazonS3
x-amz-request-id
A1VFHKCEP0RH16GC
ETag
"bed4a95c49291313a770ab5d35008f1d"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Length
1304
x-amz-id-2
OzKGHgbFsjcJj/14TfBw7AjTxlf+PWKSBR9U8+5SUr8fohrqpK22+qqirE4EpRQqapKaPgysKOAg46B9RAtTpg==
jMn_VgDy6XIGwz_X1-uKPxQOi1VvqYhm_w.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/12128595032/fav_icon/
1 KB
0
Other
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/12128595032/fav_icon/jMn_VgDy6XIGwz_X1-uKPxQOi1VvqYhm_w.png
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
3.5.1.211 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
s3.us-east-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
04bb8155fa9568750be0f3b8333480591b946deb9d3d1b0862f7ac82b1f5284c

Request headers

Referer
https://support.techsoft.ie/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Sat, 17 Aug 2024 15:38:24 GMT
x-amz-version-id
GHoA4L89v7Y4QyZXFltt6_hMvgrRyUfW
Last-Modified
Wed, 19 Jul 2023 12:28:39 GMT
Server
AmazonS3
x-amz-request-id
A1VFHKCEP0RH16GC
ETag
"bed4a95c49291313a770ab5d35008f1d"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Length
1304
x-amz-id-2
OzKGHgbFsjcJj/14TfBw7AjTxlf+PWKSBR9U8+5SUr8fohrqpK22+qqirE4EpRQqapKaPgysKOAg46B9RAtTpg==

Verdicts & Comments Add Verdict or Comment

14 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance

4 Cookies

Domain/Path Name / Value
support.techsoft.ie/ Name: _x_w
Value: 11
techsoft.freshworks.com/ Name: XSRF-TOKEN
Value: 935e3b6b-484b-43cc-90c5-e0ae34048806.QaRI6+xGCEvJZgNEDkHLw7MYW3sbmVpvjb1BBIDGMU0=
techsoft.freshdesk.com/ Name: _x_w
Value: 11
support.techsoft.ie/ Name: _helpkit_session
Value: BAh7CUkiD3Nlc3Npb25faWQGOgZFVEkiJTgyOGRhY2NkMTI2NzVjOTMxYjU3MDljOTNiOWM3MGU3BjsAVEkiDnJldHVybl90bwY7AEZJIh0vaGVscGRlc2svdGlja2V0cy8zMTY3NjIGOwBGSSIKZmxhc2gGOwBUewdJIgxkaXNjYXJkBjsAVFsASSIMZmxhc2hlcwY7AFR7BkkiC25vdGljZQY7AEYwSSIQX2NzcmZfdG9rZW4GOwBGSSIxTUk5RTRIaUtRWkNuODNIYmhiVDN4OFFOdUJ6czVsUW5KQXVueFFZdS9Kaz0GOwBU--1669abcd712235bb43a034f81238b887600f6fd2

2 Console Messages

Source Level URL
Text
recommendation warning URL: https://support.techsoft.ie/support/login
Message:
[DOM] Found 2 elements with non-unique id #auto_link: (More info: https://goo.gl/9p2vKq) %o %o
recommendation verbose URL: https://support.techsoft.ie/support/login
Message:
[DOM] Input elements should have autocomplete attributes (suggested: "current-password"): (More info: https://goo.gl/9p2vKq) %o

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

fonts.googleapis.com
fonts.gstatic.com
s3.amazonaws.com
support.techsoft.ie
techsoft.freshdesk.com
techsoft.freshworks.com
2607:f8b0:4006:809::200a
2607:f8b0:4006:81d::2003
3.209.153.14
3.5.1.211
34.196.64.94
54.175.122.82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