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Submitted URL: http://pnc.com/ZelleBusiness
Effective URL: https://www.pnc.com/en/small-business/banking/zelle.html?WT.mc_id=SB_Offline_zellebusiness
Submission: On May 03 via manual from US — Scanned from US
Effective URL: https://www.pnc.com/en/small-business/banking/zelle.html?WT.mc_id=SB_Offline_zellebusiness
Submission: On May 03 via manual from US — Scanned from US
Form analysis 3 forms found in the DOM
POST https://secure-api.pnc.com/rtl/signin/centralized-dot/authenticate/signin/authenticate-user-form
<form class="cmp-login__form " method="post" action="https://secure-api.pnc.com/rtl/signin/centralized-dot/authenticate/signin/authenticate-user-form">
<div class="cmp-login__user-inputs-container aem-Grid aem-Grid--12">
<input type="hidden" name="fromPnc" value="true">
<input type="hidden" name="serviceImplementation" value="DOT">
<div class="aem-GridColumn aem-GridColumn--default--8">
<div class="cmp-login__user-inputs-container top aem-Grid aem-Grid--8">
<div name="userIdInput" class="cmp-login__user-id-input cmp-login__input-wrapper aem-GridColumn aem-GridColumn--default--4">
<label>User ID (required) <input type="text" name="userId" placeholder="Enter Your User ID" class="cmp-login__user-id-input-field" autocomplete="off"></label>
</div>
<div class="cmp-login__user-id-block cmp-login__input-wrapper aem-GridColumn aem-GridColumn--default--4 small">
<label class="cmp-login__checkbox-label">Remember User ID <input type="checkbox" name="save_user_id" value="false" aria-describedby="cmp-login__tooltip-copy-small-0" class="cmp-login__save-user-id" aria-checked="false">
<span class="checkbox-visible" role="checkbox" tabindex="0" aria-label="Remember User ID" aria-describedby="cmp-login__tooltip-copy-small-0" aria-checked="false"></span>
</label>
<div class="cmp-login__tooltip" style="display: none;">
<div class="cmp-login__alert-container">
<span class="cmp-login__alert far fa-exclamation-triangle"></span>
<p role="tooltip" id="cmp-login__tooltip-copy-small-0">DO NOT check this box if you are using a public computer. User IDs potentially containing sensitive information will not be saved.</p>
<div class="triangle-down"></div>
</div>
</div>
</div>
<div name="password" class="cmp-login__password-input cmp-login__input-wrapper aem-GridColumn aem-GridColumn--default--4">
<label>Password (required) <input type="password" name="password" placeholder="Enter Password" class="cmp-login__password-input-field" autocomplete="off">
</label>
</div>
</div>
<div class="cmp-login__user-inputs-container aem-Grid aem-Grid--8">
<div class="cmp-login__user-id-block cmp-login__input-wrapper aem-GridColumn aem-GridColumn--default--4 large">
<label class="cmp-login__checkbox-label">Remember User ID <input type="checkbox" name="save_user_id" value="false" aria-describedby="cmp-login__tooltip-copy-large-1" class="cmp-login__save-user-id" aria-checked="false">
<span class="checkbox-visible" role="checkbox" tabindex="0" aria-label="Remember User ID" aria-describedby="cmp-login__tooltip-copy-large-1" aria-checked="false"></span>
</label>
<div class="cmp-login__tooltip" style="display: none;">
<div class="cmp-login__alert-container">
<span class="cmp-login__alert far fa-exclamation-triangle"></span>
<p role="tooltip" id="cmp-login__tooltip-copy-large-1">DO NOT check this box if you are using a public computer. User IDs potentially containing sensitive information will not be saved.</p>
<div class="triangle-down"></div>
</div>
</div>
</div>
<div class="cmp-login__recover-block cmp-login__input-wrapper aem-GridColumn aem-GridColumn--default--4">
<a class="cmp-login__recover-link recover-link" href="https://www.onlinebanking.pnc.com/alservlet/ForgotUserIdServlet">Forgot ID or Password?</a>
</div>
</div>
</div>
<div class="aem-GridColumn aem-GridColumn--default--4">
<div name="submit" class="cmp-login__submit-block cmp-login__input-wrapper aem-GridColumn aem-GridColumn--default--4">
<input type="submit" role="button" value="Sign On" class="cmp-login__submit" disabled="disabled">
<div class="cmp-login__enroll-bottom">
<span>or</span>
<a class="cmp-login__enroll-link enroll-link enroll-other" href="https://secure.pnc.com/web-auth/enrollment/verify-identity">Enroll In Online Banking</a>
</div>
</div>
</div>
</div>
</form>.
<form id="navSearchForm" class="cmp-search__form" action=".">
<div class="cmp-search__columns-container">
<div class="cmp-search__search-field-container cmp-search__column">
<input type="search" value="" name="navSearchField" id="navSearchField" placeholder="Search" aria-label="search" title="Search" class="cmp-search__input-field ui-autocomplete-input" autocomplete="off" aria-describedby="cmp-search__instructions"
aria-owns="ul-id-1" aria-expanded="false" aria-autocomplete="list" aria-activedescendant="" role="combobox" maxlength="100">
<span class="fal fa-search cmp-search__search-field-icon show"></span>
<span role="button" tabindex="0" class="fal fa-times cmp-search__search-field-cancel-button hide" aria-label="clear"></span>
<span id="cmp-search__instructions">When autocomplete results are available use up and down arrows to review and enter to select. Touch device users, explore by touch or with swipe gestures.</span>
</div>
<div class="cmp-search__submit-button-container cmp-search__column">
<input type="submit" tabindex="0" role="button" value="Search" class="cmp-search__submit" disabled="disabled">
</div>
</div>
</form>POST https://secure-api.pnc.com/rtl/signin/centralized-dot/authenticate/signin/authenticate-user-form
<form class="cmp-login__form " method="post" action="https://secure-api.pnc.com/rtl/signin/centralized-dot/authenticate/signin/authenticate-user-form">
<div class="cmp-login__user-inputs-container aem-Grid aem-Grid--12">
<input type="hidden" name="fromPnc" value="true">
<input type="hidden" name="serviceImplementation" value="DOT">
<div class="aem-GridColumn aem-GridColumn--default--8">
<div class="cmp-login__user-inputs-container top aem-Grid aem-Grid--8">
<div name="userIdInput" class="cmp-login__user-id-input cmp-login__input-wrapper aem-GridColumn aem-GridColumn--default--4">
<label>User ID (required) <input type="text" name="userId" placeholder="Enter Your User ID" class="cmp-login__user-id-input-field" autocomplete="off"></label>
</div>
<div class="cmp-login__user-id-block cmp-login__input-wrapper aem-GridColumn aem-GridColumn--default--4 small">
<label class="cmp-login__checkbox-label">Remember User ID <input type="checkbox" name="save_user_id" value="false" aria-describedby="cmp-login__tooltip-copy-small-2" class="cmp-login__save-user-id" aria-checked="false">
<span class="checkbox-visible" role="checkbox" tabindex="0" aria-label="Remember User ID" aria-describedby="cmp-login__tooltip-copy-small-2" aria-checked="false"></span>
</label>
<div class="cmp-login__tooltip" style="display: none;">
<div class="cmp-login__alert-container">
<span class="cmp-login__alert far fa-exclamation-triangle"></span>
<p role="tooltip" id="cmp-login__tooltip-copy-small-2">DO NOT check this box if you are using a public computer. User IDs potentially containing sensitive information will not be saved.</p>
<div class="triangle-down"></div>
</div>
</div>
</div>
<div name="password" class="cmp-login__password-input cmp-login__input-wrapper aem-GridColumn aem-GridColumn--default--4">
<label>Password (required) <input type="password" name="password" placeholder="Enter Password" class="cmp-login__password-input-field" autocomplete="off">
</label>
</div>
</div>
<div class="cmp-login__user-inputs-container aem-Grid aem-Grid--8">
<div class="cmp-login__user-id-block cmp-login__input-wrapper aem-GridColumn aem-GridColumn--default--4 large">
<label class="cmp-login__checkbox-label">Remember User ID <input type="checkbox" name="save_user_id" value="false" aria-describedby="cmp-login__tooltip-copy-large-3" class="cmp-login__save-user-id" aria-checked="false">
<span class="checkbox-visible" role="checkbox" tabindex="0" aria-label="Remember User ID" aria-describedby="cmp-login__tooltip-copy-large-3" aria-checked="false"></span>
</label>
<div class="cmp-login__tooltip" style="display: none;">
<div class="cmp-login__alert-container">
<span class="cmp-login__alert far fa-exclamation-triangle"></span>
<p role="tooltip" id="cmp-login__tooltip-copy-large-3">DO NOT check this box if you are using a public computer. User IDs potentially containing sensitive information will not be saved.</p>
<div class="triangle-down"></div>
</div>
</div>
</div>
<div class="cmp-login__recover-block cmp-login__input-wrapper aem-GridColumn aem-GridColumn--default--4">
<a class="cmp-login__recover-link recover-link" href="https://www.onlinebanking.pnc.com/alservlet/ForgotUserIdServlet">Forgot ID or Password?</a>
</div>
</div>
</div>
<div class="aem-GridColumn aem-GridColumn--default--4">
<div name="submit" class="cmp-login__submit-block cmp-login__input-wrapper aem-GridColumn aem-GridColumn--default--4">
<input type="submit" role="button" value="Sign On" class="cmp-login__submit" disabled="disabled">
<div class="cmp-login__enroll-bottom">
<span>or</span>
<a class="cmp-login__enroll-link enroll-link enroll-other" href="https://secure.pnc.com/web-auth/enrollment/verify-identity">Enroll In Online Banking</a>
</div>
</div>
</div>
</div>
</form>Text Content
Skip to main content
SIGN ON
SIGN ON TO ONLINE BANKING
OR SELECT ANOTHER SERVICE
* Account View
* Advanced Reporting Tool
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* I-Hub
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Close Menu or Return to Online Banking Login
User ID (required)
Remember User ID
DO NOT check this box if you are using a public computer. User IDs potentially
containing sensitive information will not be saved.
Password (required)
Remember User ID
DO NOT check this box if you are using a public computer. User IDs potentially
containing sensitive information will not be saved.
Forgot ID or Password?
or Enroll In Online Banking
Get our mobile banking app:
(External)
(External)
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FEATURED
INDUSTRIES EXPECTED TO THRIVE IN 2024
Here are some industries expected to do well in 2024 plus strategies to
manage inflation and use technology as an advantage.
* Support
STAY INFORMED ON NEWS AND ISSUES IMPACTING PNC CUSTOMERS
Update Center
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When you open and use a new qualifying Business Checking or Business
Checking Plus account.
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When you open and use a new qualifying Treasury Enterprise Plan or
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When you open and use a new PNC Cash Rewards® Visa Signature® Business
Credit Card.
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Receive a $750 statement credit when you open and use a new PNC
BusinessOptions® Visa Signature® Credit Card.
* Corporate & Institutional
* About
* Español
false xf false
* Customer Service
* Locations
* Security
SEARCH
WELCOME TO PNC! HOW CAN WE HELP YOU TODAY?
When autocomplete results are available use up and down arrows to review and
enter to select. Touch device users, explore by touch or with swipe gestures.
SIGN ON
SIGN ON TO ONLINE BANKING
OR SELECT ANOTHER SERVICE
* Account View
* Advanced Reporting Tool
* Corporate Actions Online
* I-Hub
* I-Link
* Merchant ClientLine® Reporting
* PINACLE®/PINACLE Express
* Tax Express
Close Menu or Return to Online Banking Login
User ID (required)
Remember User ID
DO NOT check this box if you are using a public computer. User IDs potentially
containing sensitive information will not be saved.
Password (required)
Remember User ID
DO NOT check this box if you are using a public computer. User IDs potentially
containing sensitive information will not be saved.
Forgot ID or Password?
or Enroll In Online Banking
Get our mobile banking app:
(External)
(External)
ZELLE® FOR YOUR BUSINESS
A FAST AND EASY WAY TO RECEIVE PAYMENTS FROM CUSTOMERS, DIRECTLY TO YOUR
ELIGIBLE PNC BUSINESS CHECKING ACCOUNT—
FREE IN THE PNC MOBILE APP.[1]
MENU
Eligibility
Benefits
How Zelle® Works
Zelle® FAQs
Zelle® Resources
OVERVIEW
Zelle® is a fast and easy way for eligible businesses to send, receive, and
request payments directly between bank accounts in the U.S.
If your customers are enrolled with Zelle® through a financial institution[2],
they can send payments directly to your PNC business checking account with just
your email address, U.S. mobile phone number, or Zelle® QR Code. With Zelle®,
money typically arrives within minutes between enrolled users.
Review the videos on pnc.com/ZelleVideos to learn more about how to use Zelle®
safely.
ZELLE® FAST FACTS
What is Zelle®, and how does it work?
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What are the benefits of using Zelle® for business owners?
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How to avoid scammers when using Zelle®
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How can I help protect my money while using Zelle®?
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Audio Description
ZELLE® FEATURES
Zelle® Ready Contacts
With Zelle® Ready Contacts, it's easy to see which of your vendors and customers
are enrolled with Zelle®.
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Zelle® QR Codes
With Zelle® QR codes, it's even easier to receive payments from your customers
with Zelle® in the PNC Mobile app.
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Zelle® Widgets
What's a Zelle® widget, and why would I want one for my business?
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ELIGIBILITY
WHO IS ELIGIBLE?
You may be eligible to use Zelle® for your business if you own a business that
provides services to people or other eligible businesses you know and trust[3],
such as:
* Landlords collecting rent.
* Health and beauty services: hairstylists, manicurists, massage therapists,
estheticians, personal trainers.
* Home care services: landscapers/lawn care providers, tree trimmers,
gardeners, snow removal services, pool services, cleaning services.
* Adult and child care providers.
* Therapists: speech, physical, psychologist.
* Lesson providers/coaches: music, tutoring, dance, sports.
* Professional services: photographers, accountants, consultants, financial
planners, event planners.
* Pet services: dog walkers, pet sitters.
PNC does not recommend the use of Zelle® for the buying or selling of goods, and
does not offer a purchase protection policy if Zelle® is used for the buying or
selling of goods.
BENEFITS
BENEFITS TO THE BUSINESS OWNER
FASTER ACCESS TO FUNDS
* No more delays. Enrolled business customers typically receive payments within
minutes, not days.
* No need to worry about returned check deposits or misplaced check or cash
payments.
SEAMLESS EXPERIENCE
* Simply request and receive payments on any day and at any time.
* Zelle® is built into the existing PNC Mobile App, so there’s no need to
download another app.
* All transactions are recorded in your bank account activity, which makes
reconciliation easy.
LIMIT ACCOUNT DETAIL SHARING
* Reduce exposure of sensitive information by not sharing or requiring bank
account numbers.
REQUEST, RECEIVE AND SEND TO ALMOST ANYONE
* As a business, you can manage your accounts payable and accounts receivable
with any consumer or business enrolled with Zelle® through their financial
institution.
ZELLE® IS MORE CONVENIENT THAN CASH AND CHECKS
* Enhance cash flow. No need to wait for checks to clear because payments are
sent directly to your PNC Business Checking account, typically within
minutes[3].
* Money is sent directly to your PNC Business Checking account, so there’s a
record of all payments received, and no need to store or transport cash and
checks.
* Customers can pay you with Zelle® right from their banking app, so you can
receive payments at any time (no extra hardware required) and skip the trip
to the bank.
* Receive money by sharing just your email address, U.S. mobile number, or
Zelle® QR Code with your customers.
* There are no fees to use Zelle® in the PNC Mobile App.
HOW IT WORKS
MOVE MONEY IN THE MOMENT WITH ZELLE®
ENROLL YOUR BUSINESS CHECKING ACCOUNT WITH ZELLE®
* Log into your PNC Mobile App and select Send Money with Zelle®. If you do not
have the PNC Mobile App, you can download the mobile app for your Apple or
Android mobile device.
* Then, follow the instructions to enroll with your U.S. mobile number or email
address. If you already use Zelle® with your personal checking account, you
will need to enroll a different U.S. mobile number or email address for your
business than you use personally.
* If you are not already enrolled in PNC's Business Bill Pay, you will need
to enroll before being able to complete your Zelle® enrollment.
REQUEST & RECEIVE PAYMENTS
* Provide your U.S. mobile number, email address, or Zelle® QR Code to your
customer and let them know you accept payment with Zelle® — if the customer
enrolls with Zelle® through their financial institution.
* Or, you can send your customer a payment request[4] by selecting Send Money
with Zelle®, then Request. Enter your customer’s U.S. mobile number or email
address and the amount of money they owe you, review, then tap on Request. If
your customer is not yet enrolled with Zelle®, you can only send a request
using their email address.
* When your customer sends a payment or responds to your payment request with a
payment, the money will be sent directly to your PNC business checking
account, typically in minutes between enrolled users.
SEND MONEY
* Select an eligible business or consumer by entering their U.S. mobile number,
email address, or Zelle® QR Code.
* Enter the amount you would like to send and include an optional memo.
* Review to ensure you have entered the correct email address or U.S. mobile
number for the recipient, then tap on Send.
Tip: Use Zelle® for refunds, supplier payments, and any payment that you need to
make to a consumer or a business you know and trust!
DOWNLOAD THE PNC MOBILE APP
Open a new account, deposit a check, check balances, make bill payments and
more – all from our mobile app on your smartphone or tablet.[1] Available in
English and Spanish.
(External) (External)
FREQUENTLY ASKED QUESTIONS
WHAT IS ZELLE®?
Zelle® is a fast, easy, and free[1] way for eligible PNC Business Banking
clients to send, request, and receive payments directly between bank accounts in
the U.S. If your customers are enrolled with Zelle® through a financial
institution, they can send payments directly to your checking account with just
your email address, U.S. mobile phone number, or Zelle® QR Code. With Zelle®,
payments typically arrive in minutes between enrolled users.[3]
WHEN SHOULD I NOT USE ZELLE®?
* Zelle® is an easy way to send and receive money with people and businesses
you know and trust. If you do not know and trust the person, we recommend
that you use another form of payment. Do not use Zelle® to send money to
small businesses or people you do not know and trust[3].
* PNC and Zelle® do not offer a protection program for any authorized payments
made with Zelle®. For example, if you make a purchase using Zelle®, but you
do not receive the item or the item is not as described or as you expected,
you will not be reimbursed for the transaction.
WHAT DO I NEED TO USE ZELLE® FOR MY BUSINESS?
Zelle® is available to PNC Business Banking customers who have all of the
following:
* An eligible PNC business banking checking account
* Business Checking
* Business Checking Plus
* Non-Profit Checking
* Analysis Business Checking
* Analysis Business Checking with Interest
* Treasury Enterprise Plan
* Business Interest Checking
* A PNC Online Banking User ID
* The PNC Mobile app on their Apple or Android mobile device
* An email address and/or a valid U.S. mobile phone number
* Enrolled in PNC Online Bill Pay (does not apply to customers who have both a
PNC personal checking/Virtual Wallet and an eligible PNC business checking
account)
HOW DO I USE ZELLE® WITH MY PNC BUSINESS CHECKING ACCOUNT?
You can send, receive, and request money with Zelle®[2]. To get started, enroll
in PNC’s Business Bill Pay. Then, log in to your PNC Mobile App and select Send
Money with Zelle® from the menu. Enter your email address or U.S. mobile number,
receive a one-time verification code, enter it, review and accept the Terms of
Service, and you are ready to start sending and receiving money with Zelle®.
WHO CAN I SEND MONEY TO WITH ZELLE® WHEN I HAVE A PNC BUSINESS CHECKING ACCOUNT?
* When you use Zelle® with a PNC business checking account, you can send money
to other businesses that bank with a financial institution that
offers Zelle® to businesses. You can also send to consumers that have access
to Zelle® through their mobile banking app. At this time, PNC does not
support sending to (or receiving from) consumers who are only enrolled with
the Zelle® app (people who use Zelle® with a debit card and are not enrolled
with Zelle® through their financial institution).
* If the business or consumer you send money to is already enrolled
with Zelle® through their bank’s mobile app, the money is sent directly to
their bank account and cannot be canceled. It is important to only send money
to people you know and trust, and always ensure you use the correct email
address or U.S. mobile number when sending money.
I HAVE A PNC BUSINESS CHECKING ACCOUNT. WHO CAN I RECEIVE PAYMENTS FROM WITH
ZELLE®?
You can receive payments from consumers using Zelle® through their bank’s mobile
app. You can also receive payments from other businesses if their financial
institution offers Zelle® to businesses. At this time, you are not able to
receive payments from consumers who are only enrolled with the Zelle® app
(people who use Zelle® with a debit card and are not enrolled with
Zelle® through their financial institution).
HOW LONG DOES IT TAKE TO RECEIVE PAYMENTS WITH ZELLE®?
Payments between enrolled users are typically received in minutes.[3]
HOW DO I RECEIVE PAYMENTS WITH ZELLE®?
First, you should enroll your email address and/or U.S. mobile number
with Zelle® through your PNC Mobile App and link it to your PNC business
checking account. Second, share your enrolled email address,U.S. mobile number,
or Zelle® QR Code with your customers and ask them to send you payments
with Zelle® from their banking app. You do not need to share any sensitive
account details; they can send you money by using your enrolled email address
or U.S. mobile number to identify you. After the consumer sends you a payment
with Zelle®, you will receive the payment directly into your enrolled PNC
business checking account.
HOW DO I TELL MY CUSTOMERS THAT THEY CAN PAY ME WITH ZELLE®?
There are a few ways you can encourage your customers to pay you with Zelle®.
* Tell customers verbally that you accept payments with Zelle®, and that they
can easily send you money right from their banking App.
* Include it on an invoice. We recommend adding I accept payments with
Zelle® or Pay me with Zelle®.
* Use Zelle® to request money from your customers (which will send them a
notification telling them you requested payment with Zelle®).
* Add pre-approved Zelle® content to your business website: (External)
zellepay.com/smallbusiness-toolkit.
* Display or share your Zelle® QR Code.
Please note, you will only be able to receive payments from consumers
using Zelle® through their financial institution’s mobile banking app. You will
not be able to receive payments from consumers who are only enrolled with
the Zelle® app (people who use Zelle® with a debit card and are not enrolled
with Zelle® through their financial institution).
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HOW DO I USE ZELLE® TO REQUEST A PAYMENT FROM MY CUSTOMER?
To request money with Zelle®, select Send Money with Zelle® in your PNC Mobile
App, choose Request, select the individual from whom you would like to request
money, enter the amount you would like to request, include an optional note,
review, and tap on Request. If your customer is not yet enrolled with Zelle®,
you can only send a request using their email address.
DOES ZELLE® OR PNC OFFER PURCHASE PROTECTION?
Neither PNC nor Zelle® offers a protection program for any authorized payments
made with Zelle® – for example, if you do not receive the item you paid for or
the item is not as described or as you expected. PNC does not recommend the use
of Zelle® for the buying or selling of goods and does not offer a purchase
protection policy if Zelle® is used for the buying or selling of goods.
ARE THERE ANY FEES TO USE ZELLE® FOR MY BUSINESS?
No, PNC does not charge a fee to use Zelle® with a PNC business checking account
in the PNC Mobile App[1].
I WANT TO USE ZELLE® TO SEND AND RECEIVE MONEY WITH FRIENDS AND FAMILY FROM MY
PERSONAL CHECKING ACCOUNT, AS WELL AS TO SEND AND RECEIVE PAYMENTS FOR MY
BUSINESS FROM MY BUSINESS CHECKING ACCOUNT. ARE THERE ANY DIFFERENCES IN THE
EXPERIENCE?
Whether you use Zelle® with a business account or a consumer
account, Zelle® uses the same network to initiate payments to businesses and
consumers. Consumers who are already enrolled with Zelle® through their mobile
banking app do not need to do anything different to send money to a business –
they use the existing Zelle® experience they already know and trust within their
bank’s mobile app. However, the experience is slightly different for businesses,
as businesses cannot currently send payments to or receive payments from
consumers who are only enrolled with the Zelle® app (people who use Zelle® with
a debit card and are not enrolled with Zelle® through their financial
institution).
I ALREADY USE ZELLE® THROUGH MY PERSONAL BANK ACCOUNT. HOW DO I ENROLL TO USE
ZELLE® WITH MY PNC BUSINESS CHECKING ACCOUNT?
To get started, log in to your PNC Mobile App. To enroll your PNC business
checking account with Zelle®, you must use a different U.S. mobile number or
email address than the one you used to enroll your personal checking account
with Zelle®.
IF I USE ZELLE® FOR MY BUSINESS, WILL ZELLE® INTEGRATE WITH MY ACCOUNTING
SOFTWARE?
No, Zelle® does not integrate directly with accounting software at this time.
However, since Zelle® is connected to your bank account, you are able to see
all Zelle® transactions in your online banking activity. If your bank account
transactions feed into your accounting software, you will see
the Zelle® payments.
HOW DO I KNOW IF I’M ELIGIBLE TO USE ZELLE® FOR MY BUSINESS?
If you own a business that provides services to people or other businesses you
know and trust, you are eligible to use Zelle® for your business. We do not
recommend using Zelle® for the buying or selling of goods.
WHO SHOULD I CALL IF I HAVE QUESTIONS OR NEED HELP?
Please call us at 877 287-2654 so we can help you.
CAN I CANCEL A PAYMENT IF I SENT MONEY USING ZELLE®?
* You can only cancel a payment if the business or consumer you sent money to
has not yet enrolled with Zelle®. To check whether the payment is still
pending because the recipient has not yet enrolled, you can go to your
activity page, choose the payment you want to cancel, and select Cancel This
Payment.
* If you send money to a business or consumer that is already enrolled
with Zelle® through their bank or credit union’s mobile app, the money is
sent directly to their bank account and cannot be canceled. This is why it is
important to only send money to people you know and trust, and always ensure
you use the correct email address or U.S. mobile number when sending money.
* With business accounts, Zelle® does not currently support sending money to or
receiving money from users who are only enrolled with the Zelle® app (people
who use Zelle® with a debit card and are not enrolled with Zelle® through
their financial institution).
* If you sent money to the wrong person, we recommend contacting the recipient
and requesting the money back. If you are unable to get your money back,
please call us at 877 287-2654 so we can help you.
AS A BUSINESS, IS THERE A LIMIT TO HOW MUCH MONEY I CAN SEND WITH ZELLE®?
While there are no receive limits, your daily and monthly send limits are
displayed when sending a payment in the PNC Mobile app.
EXPLORE MORE ZELLE® RESOURCES
YOUR GUIDE TO USING ZELLE®
Review PNC.com/ZelleGuide for step-by-step instructions on how to use Zelle®.
PAY IT SAFE WITH ZELLE®
Discover the tactics scammers use and learn how to use Zelle® safely
on PNC.com/ZelleVideos.
ZELLE® FREQUENTLY ASKED QUESTIONS
Do you have questions about Zelle®? Visit our Zelle FAQs.
ZELLE® BENEFITS & FEATURES
Visit PNC.com/Zelle to learn more about the benefits and features of
using Zelle®.
IMPORTANT LEGAL DISCLOSURES & INFORMATION
1. PNC does not charge a fee for Mobile Banking. However, third party message
and data rates may apply. These include fees your wireless carrier may
charge you for data usage and text messaging services. Check with your
wireless carrier for details regarding your specific wireless plan and any
data usage or text messaging charges that may apply. Also, a supported
mobile device is needed to use the Mobile Banking App. Mobile Deposit is a
feature of PNC Mobile Banking. Use of the Mobile Deposit feature requires a
supported camera-equipped device and you must download a PNC mobile banking
app. Eligible PNC Bank account and PNC Bank Online Banking required. Certain
other restrictions apply. See the mobile banking terms and conditions in the
PNC Online Banking Service Agreement.
PNC doesn’t currently charge a fee to send or receive money with Zelle®.
However, your enrolled PNC account may incur overdraft fees, monthly service
charges, and other fees as described in your account fee schedule.
2. To send or receive money with a small business, both parties must be
enrolled with Zelle® directly through their financial institution’s online
or mobile banking experience.
3. Zelle® should only be used to send or receive money with people you know and
trust. Before using Zelle® to send money, you should confirm the recipient's
email address or U.S. mobile phone number. Neither PNC nor Zelle® offers
purchase protection for payments made with Zelle® – for example, if you do
not receive the item you paid for, or the item is not as described or as you
expected. Zelle® is available to almost anyone with a bank account in the
U.S. Transactions typically occur in minutes between enrolled users. If the
recipient has not enrolled, the payment will expire after 14 calendar days.
See the PNC Zelle Terms of Use for additional terms and conditions. Use of
Zelle® is subject to and conditional upon adherence to the terms and
conditions of the PNC Zelle® Terms of Use.
4. To send payment requests or split payment requests to a U.S. mobile number,
the mobile number must already be enrolled with Zelle®.
Apple, Apple Watch, iCloud, Mac, and iPad are trademarks of Apple Inc.,
registered in the U.S. and other countries. iPhone, Face ID, Touch ID and Apple
Pay are trademarks of Apple Inc. App Store is a service mark of Apple Inc.
Google Pay, Google PlayTM and the Google Play logo are trademarks of Google LLC.
Zelle and the Zelle related marks are wholly owned by Early Warning Services,
LLC and are used herein under license.
Bank deposit products and services provided by PNC Bank, National
Association. Member FDIC.
Read a summary of privacy rights for California residents which outlines the
types of information we collect, and how and why we use that information.
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