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Submission: On February 14 via api from US — Scanned from DE
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Submission: On February 14 via api from US — Scanned from DE
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Already Registered? Register for Feb 16-17 * 2022 Conferences * BACK * Virtual Conference – Feb. 2022 * Virtual Conference – May 2022 * Virtual Conference – Aug. 2022 * Virtual Conference – Oct. 2022 * Agenda * Sponsorship * Speakers * Video Library * FAQs * Contact Us * BACK * About Us * Register For Free HOME Master the Mayhem! Conquer the Digital Chaos and Deliver Game-Changing Customer Experiences DIGITAL EXPERIENCE SUMMIT VIRTUAL CONFERENCE February 16-17, 2022 Register for Free DIGITAL EXPERIENCE SUMMIT VIRTUAL CONFERENCE May 18-19, 2022 Register for Free DIGITAL EXPERIENCE SUMMIT VIRTUAL CONFERENCE October 19-20, 2022 Register for Free FEATURED SPEAKERS Ajay AgrawalArtificial Intelligence & Machine Learning ExpertFounder of The Creative Destruction LabNeil HoyneChief Measurement Strategist At GoogleAuthor Of ConvertedAmy ShiojiSVP, Corporate Strategy and Experience OfficerStrategic EducationDoug StephensRetail and Consumer FuturistAuthor and Founder of Retail Prophet Websites Meet the Speakers DXS STARTS FEBRUARY 16, 2022 02 Days 03 Hours 33 Minutes 45 Seconds ATTENDEES RAVE ABOUT DX SUMMIT 96% Agenda Satisfaction “LOVED THE CASE STUDIES AND THE DIFFERENT INDUSTRIES REPRESENTED.” 86% Recommendation Rate “I SHARED THE EVENT ON LINKEDIN WITH CLIENTS AND COLLEAGUES. I AM VERY CAREFUL ABOUT WHAT I SHARE, AND YOUR EVENT WAS AN EASY DECISION.” 80% Return Viewership “I WAS VERY IMPRESSED WITH THE AVAILABILITY OF THE PRESENTATIONS AND THE IMMEDIATE AVAILABILITY OF RECORDINGS. I WAS ABLE TO CATCH UP WITH SESSIONS AN HOUR OR TWO LATER.” "Thanks for providing on-demand recordings!" Attendee FeedbackDXS20 "I thought you all nailed the virtual summit experience. You've definitely set a bar." Attendee FeedbackDXS20 "Great speakers, great format! I learned so much.." Attendee FeedbackDXS20 "The online platform was terrific!! It was super easy to navigate and everything was very quick to load." Attendee FeedbackDXS20 "I was one of the speakers and you guys treated us like rockstars and I appreciated that." Attendee FeedbackDXS20 "Very good format versus others I've viewed recently. Quick sessions, all in one day, and good Slack use for community." Attendee FeedbackDXS20 "I really enjoyed the event and appreciate the opportunity to participate. Happy Hour was absolutely wonderful!" Attendee FeedbackDXS20 "Thanks for providing on-demand recordings!" Attendee FeedbackDXS20 "I thought you all nailed the virtual summit experience. You've definitely set a bar." Attendee FeedbackDXS20 Previous Next GET A FREE LUNCH ON US! Each qualified attendee will receieve a free $15 Uber Eats voucher to use during day-one of the conference on February 16th!* *Terms and conditions apply. Please see FAQ’s for details WATCH THE 2021 EVENTS ON DEMAND DESIGN: LISTEN, ANALYZE AND MODEL 2021 CX Now Available ON DEMAND CONFERENCE TOPICS: * Building a holistic, high-impact customer experience practice * Design thinking: Fundamentals and practical applications * Best practices for personas and customer journey mapping * Integrating Voice of the Customer (VoC): Platforms, practices, case studies * Your insights suite: Journey analytics, behavioral, explicit, shadow customer voice * Designing for measurement: Selecting metrics, modeling dashboards, connecting KPIs WATCH NOW ORCHESTRATE: RAISING YOUR RELEVANCE, ADVANCING OMNICHANNEL Now Available ON DEMAND CONFERENCE TOPICS: * Building a crawl-walk-run roadmap for omnichannel, personalized experiences * Orchestration foundations: Journey discovery and iterative mapping * Strategies and architectures for data fusion and silo busting * The role and future of AI in journey orchestration and real-time decisioning * Prediction modeling and attribution for ROI impact * Case studies of empowered customer service organizations * Customer Data Platforms: Landscape, categories, trends, facts and myths WATCH NOW BUILD: EFFECTIVE, AGILE TECH STACKS & OPERATING PRACTICES Now Available ON DEMAND CONFERENCE TOPICS: * Operational agility: Definitions, practices, roadblocks * How technology can enable or inhibit agility * Understanding the modern DX stack: Marketing Clouds, DXPs, CDPs, Journey Orchestration and Customer Voice * The benefits and limitations of behemoth marketing clouds * Why only 11% of practitioners are happy with their tools * Leveraging AI/ML while enhancing customer trust – where it fits WATCH NOW OPTIMIZE: CULTURE, INSIGHTS, EXPERIMENTATION & ROI Now Available ON DEMAND CONFERENCE TOPICS: * Fostering a culture of creativity and experimentation * Case studies in scaling testing and experimentation * Learning from AI: How black boxes share insights * Journey analytics practices to reduce friction * Using customer surveys effectively for journey refinement * Enhanced journey visibility with visualization and dashboarding * Measuring impact: Connecting key moments with KPIs WATCH NOW View the Agenda CONNECT WITH DIGITAL CX LEADERS Previous Next MASTER THE DIGITAL MAYHEM! Tone down the noise — at DX Summit you will: * Gain key digital customer experience skills that help you shape your 2022 initiatives * Learn first hand how some of the top brands run their digital ops * Get up to speed on the aspirations and realities of AI, Machine Learning and Customer Data Platforms View the Agenda WHO SHOULD ATTEND Digital Customer Experience Executives Customer Engagement Leadership Analytics and Optimization Owners TAKE THE NEXT STEP Digital Experience Summit gives you unparalleled access to the latest independent research and the people leading industry advancements. DIGITAL EXPERIENCE SUMMIT VIRTUAL CONFERENCE February 16-17, 2022 Learn More DIGITAL EXPERIENCE SUMMIT VIRTUAL CONFERENCE May 18-19, 2022 Learn More DIGITAL EXPERIENCE SUMMIT VIRTUAL CONFERENCE October 19-20, 2022 Learn More WANT TO SPONSOR? Engage today's top digital customer experience executives. Learn More STAY IN THE LOOP Get regular program updates and pricing alerts (all fields are required). Sign-Up Submit JOIN THE COMMUNITY #DXS22 Digital Experience Summit is produced by Simpler Media Group. Visit other our brands: © Simpler Media Group, Inc. All rights reserved. Privacy Policy | Terms of Use | Digital Experience News