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Last Revised on November 8, 2022

Welcome to the Travelocity.com website (the "Website"). This Website is provided
solely to assist customers in gathering travel information, determining the
availability of travel—related goods and services, making legitimate
reservations or otherwise transacting business with travel suppliers, and for no
other purposes. The terms "we", "us", "our", "Travelocity" and "Travelscape"
refer to a Travelscape, a Nevada limited liability company, and its subsidiaries
and corporate affiliates, including Expedia, Inc., (collectively, the
"Travelscape Companies"). The term "you" or “customer” refers to the customer
visiting or using the Website and/or booking a reservation through us on this
Website, or through our customer service agents.

 

This Website is offered to you conditioned upon your acceptance without
modification of all the terms, conditions, and notices set forth below
(collectively, the "Terms of Use” or "Agreement"). Please read these Terms of
Use carefully, as they contain important information about limitations of
liability and resolution of disputes through arbitration rather than in court.
You should also read our Privacy Policy, which also governs your use of the
Website, and is incorporated by reference in this Agreement. By accessing or
using this Website, booking any reservations for travel products or services on
this Website, or contacting our call center agents, you agree that the Terms of
Use then in force shall apply. If you do not agree to the Terms of Use, please
do not use or book any reservations through this Website or our call center
agents.

USE OF THE WEBSITE

As a condition of your use of this Website, you warrant that:

 1. you are at least 18 years of age;
 2. you possess the legal authority to create a binding legal obligation;
 3. you will use this Website in accordance with these Terms of Use;
 4. you will only use this Website to make legitimate reservations for you or
    for another person for whom you are legally authorized to act;
 5. you will inform such other persons about the Terms of Use that apply to the
    reservations you have made on their behalf, including all rules and
    restrictions applicable thereto;
 6. all information supplied by you on this Website is true, accurate, current
    and complete; and
 7. if you have an Travelocity.com account, you will safeguard your account
    information and will supervise and be completely responsible for any use of
    your account by you and anyone other than you.

We retain the right at our sole discretion to deny access to anyone to this
Website and the services we offer, at any time and for any reason, including,
but not limited to, for violation of these Terms of Use.

 

DISPUTES; ARBITRATION

Please read this Section carefully. It requires that any and all claims be
resolved by binding arbitration or in small claims court, and it prevents you
from pursuing a class action or similar proceeding in any forum. Arbitration is
required if your country of residence enforces arbitration agreements, including
without limitation, the United States. If you are outside the United States but
attempt to bring a claim in the United States, arbitration is required for
determination of the threshold issue of whether this dispute resolution section
applies to you, as well as all other threshold determinations, including
residency, arbitrability, venue, and applicable law. If your country of
residence does not enforce arbitration agreements, the mandatory pre-arbitration
dispute resolution and notification and prohibition on class actions or
representative proceedings provided below still apply to the extent enforceable
by law.

We are committed to traveler satisfaction and to resolving consumer disputes in
a timely and efficient manner. We have a two-step dispute resolution process
that includes: (1) investigation and negotiation of your claim with our Traveler
Support team; and, if necessary, (2) binding arbitration administered by the
American Arbitration Association (“AAA”) or, for arbitrations outside of the
United States, an agreed upon arbitral tribunal. You and us each retain the
right to seek relief in small claims court as an alternative to arbitration.

Agreement to arbitrate (“Arbitration Agreement”)

You and we mutually agree that any disputes between us arising out of or
relating in any way to our Service, these Terms, our Privacy Statement, any
services or products provided by us or any of our subsidiaries, Travel
Providers, or companies offering products or services through us, any dealings
with our Traveler Support agents, or any representations made by us (“Claims”),
will be resolved by binding arbitration, rather than in court except those
resolved in small claims court. This includes any Claims you assert against us,
our subsidiaries, Travel Providers, or any companies offering products or
services through us (which are beneficiaries of this Arbitration Agreement).
This Arbitration Agreement shall be binding upon, and shall include any claims
brought by or against, any third parties, including but not limited to your
spouses, heirs, third-party beneficiaries, and assigns, where their underlying
claims are in relation to your use of the Travel Services. To the extent that
any third-party beneficiary to these Terms brings claims against the entities
covered by these Terms; those claims shall also be subject to this Arbitration
Agreement. The arbitrator shall also be responsible for determining all
threshold arbitrability issues, including without limitation the existence,
scope, or validity of the Arbitration Agreement, any defense to arbitration such
as issues relating to whether this Arbitration Agreement can be enforced, is
unconscionable or illusory, and any defenses to arbitration, including without
limitation jurisdiction, waiver, delay, laches, or estoppel.

Small claims court matters

Notwithstanding the foregoing arbitration provisions, either you or we may
bring, or remove, any claim in small claims court if the claim is within such
court’s jurisdictional limit; provided that such court does not have the
authority to entertain any claims on a class or representative basis, or to
consolidate or join the claims of other persons or parties who may be similarly
situated in such proceeding. Further, if the claims asserted in any demand for
arbitration is within the small claims court’s jurisdictional limit, then either
you or us may elect to have the claims heard in small claims court, rather than
in arbitration, at any time before the arbitrator is appointed, or in accord
with the AAA rules, by notifying the other party of that election in writing.

No class actions or representative proceedings

You and we agree that any and all proceedings to resolve Claims will be
conducted only on an individual basis and not in a class, consolidated, or
representative action, including without limitation as a private attorney
general. The arbitrator may not consolidate more than one party’s Claims and may
not otherwise preside over any form of any class or representative proceeding.
You and we further acknowledge that you are each waiving your right to a jury
trial.

Arbitration rules and governing law

This Arbitration Agreement is a “written agreement to arbitrate” evidencing a
transaction in interstate commerce. The Federal Arbitration Act (“FAA”) governs
all substantive and procedural interpretation and enforcement of this provision.
The arbitration will be administered by AAA in accordance with the AAA’s
Consumer Arbitration Rules or other AAA arbitration rules determined to be
applicable by the AAA (the “AAA Rules”) then in effect, except as modified here.
The AAA Rules are available at www.adr.org. The arbitrator shall apply the law
of the state of Washington, regardless of conflict of laws principles, except
that the FAA governs all provisions relating to arbitration. Foreign laws do not
apply. This Arbitration Agreement can only be amended by mutual agreement in
writing.

Mandatory pre-arbitration dispute resolution and notification

Prior to initiating arbitration, you agree to give us the opportunity to resolve
any Claims by notifying us of the Claim in writing and attempting in good faith
to negotiate an informal resolution.

You must send, by certified mail, a written and signed Notice of Dispute
(“Notice”) addressed to: Legal Department/Dispute Resolution Provision, Expedia,
Inc., 1111 Expedia Group Way West, Seattle, WA, 98119.

The Notice must contain the following information: (1) your name, (2) your
address, (3) the email address you used to make your reservation, (4) a brief
description of the nature of your complaint, (5) the resolution that you are
seeking, and (6) your signature.

If we are not able to resolve your complaint within 60 days of you providing
Notice, you may commence an arbitration proceeding. Engaging in this
pre-arbitration dispute resolution and notification process is a requirement
that must be fulfilled before commencing arbitration. AAA does not have
authority to administer or adjudicate the Claim unless and until all
Pre-Arbitration Dispute Resolution and Notification requirements have been met.
The statute of limitations shall be tolled while the parties engage in the
dispute resolution process required by this Section.

Commencing arbitration

To initiate arbitration, you must file the Demand with the AAA as specified in
the AAA Rules. The AAA provides a form Demand for Arbitration - Consumer
Arbitration Rules at www.adr.org or by calling the AAA at 1-800-778-7879.

A party initiating an arbitration against us must send the written Demand for
Arbitration to Legal Department/Dispute Resolution Provision, Expedia, Inc.,
1111 Expedia Group Way West, Seattle, WA, 98119 concurrent with filing the
Demand with AAA.

Arbitration shall be conducted by a single arbitrator selected in accordance
with the AAA Rules or by mutual agreement between you and us. The Arbitration
shall be held either: (i) at a location determined by AAA pursuant to the AAA
Rules (provided that such location is reasonably convenient for you and does not
require travel in excess of 100 miles from your home or place of business); or
(ii) at such other location as may be mutually agreed upon by you and us; or
(iii) via videoconference; or (iv) at your election, if the only claims in the
arbitration are asserted by you and are for less than $40,000 in aggregate, by
telephone or by written submission.

Attorneys’ fees and costs

Your arbitration fees and your share of arbitrator compensation shall be
governed by the AAA Rules, and where appropriate, limited by the AAA Consumer
Rules. In order to initiate arbitration, each party will be responsible for
paying the filing fees required by the AAA, which are approximately equivalent
to current court filing fees. In the event that you are able to demonstrate that
the costs of arbitration will be prohibitive as compared to the costs of
litigation, or you would otherwise be eligible for a fee waiver in court, we
will pay as much of your filing and hearing fees in connection with the
arbitration as the arbitrator deems necessary to prevent the arbitration from
being cost-prohibitive as compared to the costs of litigation, regardless of the
outcome of the arbitration, unless the arbitrator determines that your claim(s)
were frivolous or asserted in bad faith. Either party may make a request that
the arbitrator award attorneys’ fees and costs upon proving that the other party
has asserted a claim, cross-claim, or defense that is groundless in fact or law,
brought in bad faith or for the purpose of harassment, or is otherwise
frivolous, as allowed by applicable law and the AAA Rules.

Arbitrator’s decision

There is no judge or jury in arbitration, and court review of an arbitration
award is limited under the FAA. The arbitrator’s decision will include the
essential findings and conclusions on which the arbitrator bases the award.
Judgment on the arbitration award may be entered in any court with proper
jurisdiction. The arbitrator may award any relief allowed by law or the AAA
Rules, but declaratory or injunctive relief may be awarded only on an individual
basis and only to the extent necessary to provide relief warranted by the
claimant’s individual claim.

Severability and survival

If any portion of this Disputes and Arbitration Provision is found to be
unenforceable or unlawful for any reason, (1) such portion will be severed and
the remainder of the Provision will be given full force and effect; and (2) to
the extent that any Claims must therefore proceed on a class, collective,
consolidated, or representative basis, such Claims must be litigated in a civil
court of competent jurisdiction and not in arbitration, and the parties agree
that litigation of those claims shall be stayed pending the outcome of any
individual Claims in arbitration.

Traveler support and the handling of complaints

For answers to your questions or ways to contact us, visit our support
page here. Or you can write to us at:

Attn: Traveler Support

Expedia, Inc.

1111 Expedia Group Way W.

Seattle, WA 98119. 

PROHIBITED ACTIVITIES

The content and information on this Website (including, but not limited to,
price and availability of travel services) as well as the infrastructure used to
provide such content and information, is proprietary to us or our suppliers and
providers. While you may make limited copies of your travel itinerary (and
related documents) for travel or service reservations booked through this
Website, you agree not to otherwise modify, copy, distribute, transmit, display,
perform, reproduce, publish, license, create derivative works from, transfer, or
sell or re-sell any information, software, products, or services obtained from
or through this Website. Additionally, you agree not to:

 

 1. use this Website or its contents for any commercial purpose;
 2. make any speculative, false, or fraudulent reservation or any reservation in
    anticipation of demand;
 3. access, monitor or copy any content or information of this Website using any
    robot, spider, scraper or other automated means or any manual process for
    any purpose without our express written permission;
 4. violate the restrictions in any robot exclusion headers on this Website or
    bypass or circumvent other measures employed to prevent or limit access to
    this Website;
 5. take any action that imposes, or may impose, in our discretion, an
    unreasonable or disproportionately large load on our infrastructure;
 6. deep—link to any portion of this Website (including, without limitation, the
    purchase path for any travel services) for any purpose without our express
    written permission; or
 7. "frame", "mirror" or otherwise incorporate any part of this Website into any
    other website without our prior written authorization.

Without limitation, any speculative, false, or fraudulent reservation or any
reservation in anticipation of demand is prohibited. You agree that the travel
services reservations facilities of this website shall be used only to make
legitimate reservations or purchases for you or for another person for whom you
are legally authorized to act. You understand that overuse, suspicious activity,
signs of fraud, or abuse of the travel services reservation facilities of this
website may result in Travelocity cancelling any bookings associated with your
name, email address, or account, and closing any associated Travelocity
accounts. Travelocity may also cancel any bookings associated with your name,
email address, or account, and close any associated Travelocity accounts if you
have made multiple reservations on this website and Travelocity considers
(acting reasonably) that any such reservation is for the purposes of reselling).
If such reservations cancelled are non-refundable bookings, Travelocity reserves
its right not to refund you for the cancelled reservations. In addition,
Travelocity may verify (i.e. preauthorize) your credit card. If your booking or
account shows signs of fraud, abuse or suspicious activity, Travelocity may
cancel any travel or service reservations associated with your name, email
address or account, and close any associated Travelocity accounts. If you have
conducted any fraudulent activity, Travelocity reserves the right to take any
necessary legal action and you may be liable for monetary losses to Travelocity,
including litigation costs and damages. To contest the cancellation of a
booking, or freezing or closure of an account, please contact Travelocity
Customer Service.



PRIVACY POLICY

Please refer to Travelocity’s Privacy Policy
https://www.travelocity.com/lp/lg-privacy to review how information about users
of the Services is collected, used and shared.



SUPPLIER RULES AND RESTRICTIONS

Additional terms and conditions will apply to your reservation and purchase of
travel-related goods and services that you select. Please read these additional
terms and conditions carefully. In particular, if you have purchased an airfare,
please ensure you read the full terms and conditions of carriage issued by the
supplier, which can be found on the supplier’s website. You agree to abide by
the terms and conditions of purchase imposed by any supplier with whom you elect
to deal, including, but not limited to, payment of all amounts when due and
compliance with the supplier's rules and restrictions regarding availability and
use of fares, products, or services. Airfare is only guaranteed once the
purchase has been completed and the tickets have been issued. Airlines and other
travel suppliers may change their prices without notice. We reserve the right to
cancel your booking if full payment is not received in a timely fashion.

 

Travelocity may offer customers the opportunity to book a reservation for a
combination of two one—way tickets instead of a roundtrip ticket. Combined
one-way tickets may provide a greater choice of flights, are often cheaper and
can be combined on the same airline or on different airlines. Unlike roundtrip
tickets, each one-way ticket is subject to its own rules, restrictions, and
fees. If one of these flights is affected by an airline change (e.g.
cancellation or rescheduling) that causes a customer to make changes to the
other flight, the customer will be responsible for any fees incurred for making
changes to the unaffected flight.

 

For certain low-cost carriers, the price of your flight has been converted from
a different currency for convenience purposes to provide you an estimate of the
amount of the purchase in your local currency. As a result, when you book, the
amount charged to your credit card by the airline may be slightly different due
to currency fluctuations. Your statement may also include a applicable fee from
your card issuer to process the transaction plus any applicable taxes for
international purchases.

 

Federal law forbids the carriage of hazardous materials aboard aircraft in your
luggage or on your person. A violation can result in five years' imprisonment
and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include
explosives, compressed gases, flammable liquids and solids, oxidizers, poisons,
corrosives and radioactive materials. Examples: Paints, lighter fluid,
fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are
special exceptions for small quantities (up to 70 ounces total) of medicinal and
toilet articles carried in your luggage and certain smoking materials carried on
your person.

 

You acknowledge that some third-party providers offering certain services and/or
activities may require you to sign their liability waiver prior to participating
in the service and/or activity they offer. You understand that any violation of
any such supplier's rules and restrictions may result in cancellation of your
reservation(s), in your being denied access to the applicable travel product or
services, in your forfeiting any monies paid for such reservation(s), and/or in
our debiting your account for any costs we incur as a result of such violation.

 

Travelocity is not liable for any costs incurred due to hotel relocation.

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How Our Sort Order is Determined:

 

As a travelers shopping on our site, you have many options on to help you find
the perfect hotel, flight, car rental, cruise or activity.  The “sort” settings
allow you to order search results to your preference, whether based on price,
verified review score, or other criteria.  The “filter” settings also allow you
to include or exclude various options to suit their travel needs.  If no options
are selected, we will show a range of relevant options in the search results,
based on the criteria outlined below:

 

 * Lodging: Our default sort order reflects the relevance of properties to your
   search criteria, as we want to make sure you are able to quickly and easily
   find the offer that is right for you.  We measure relevance by taking into
   account factors like a property’s location, its review scores, the popularity
   of the property (measured by how many travelers on our sites make bookings at
   that property), the quality of the content provided by the property, and the
   competitiveness of the property’s rates and availability, all relative to
   other properties meeting your chosen search criteria. The compensation which
   a property pays us for bookings made through our sites is also a factor for
   the relative ranking of properties with similar offers, based on the
   relevance factors described above.  On our non-default sorts (for example, if
   you sort by price or by star rating), we will order properties with similar
   results based on the factors above.
 * Flights: Our default sort order is based on lowest price.  In cases where two
   flights have the same price, the shorter flight is listed first.
 * Car Rental: Our default sort order is primarily driven by price, but we may
   consider other relevant factors such as popularity, customer reviews,
   convenience of pickup location, and car type or category.
 * Cruise: Our default sort order is based on a number of relevant factors such
   as cruise line rating, ship rating, price per day, origin rating, destination
   rating, length of cruise, and booking window.
 * Activities: Our default sort order is manually curated by Travelocity’s
   destination managers familiar with each market, taking into account such
   factors as price, popularity, distance from hotel options, and traveler
   feedback.
 * Vacation Packages: When combining several different travel products into a
   vacation package, we use the criteria outlined above to determine the sort
   order for each product.

 

Additionally, we continually optimize our service to provide you with the best
experience.  Accordingly, we may test different default sort order algorithms
from time to time.

PREPAID HOTEL RESERVATIONS

You acknowledge that the Travelscape Companies pre-negotiate certain room rates
with hotel suppliers to facilitate the booking of reservations. You also
acknowledge that the Travelscape Companies provide you services to facilitate
such booking of reservations for a consideration (the "facilitation fee"). The
room rate displayed on the Website is a combination of the pre-negotiated room
rate for rooms reserved on your behalf by the Travelscape Companies and the
facilitation fee retained by the Travelscape Companies for their services. You
authorize the Travelscape Companies to book reservations for the total
reservation price, which includes the room rate displayed on the Website, plus
tax recovery charges, service fees, and where applicable, taxes on the
Travelscape Companies' services. You agree that your credit card will be charged
by the Travelscape Companies for the total reservation price. Upon submitting
your reservation request you authorize the Travelscape Companies, including
Travelscape, LLC, to facilitate hotel reservations on your behalf, including
making payment arrangements with hotel suppliers.

 

You acknowledge that except as provided below with respect to tax obligations on
the amounts we retain for our services, the Travelscape Companies do not collect
taxes for remittance to applicable taxing authorities. The tax recovery charges
on prepaid hotel transactions are a recovery of the estimated taxes (e.g. sales
and use, occupancy, room tax, excise tax, value added tax, etc.) that the
Travelscape Companies pay to the hotel supplier for taxes due on the hotel's
rental rate for the room. The hotel suppliers invoice the Travelscape Companies
for certain charges, including tax amounts. The hotel suppliers are responsible
for remitting applicable taxes to the applicable taxing jurisdictions. None of
the Travelscape Companies act as co-vendors with the supplier with whom we book
or reserve our customer's travel arrangements. Taxability and the appropriate
tax rate vary greatly by location. The actual tax amounts paid by the
Travelscape Companies to the hotel suppliers may vary from the tax recovery
charge amounts, depending upon the rates, taxability, etc. in effect at the time
of the actual use of the hotel by our customers. We retain service fees as
additional compensation in servicing your travel reservation. Service fees
retained by the Travelscape Companies for their services vary based on the
amount and type of hotel reservation.

 

You may cancel or change your prepaid hotel reservation, but you will be charged
the cancellation or change fee indicated in the rules and restrictions for the
hotel reservation. If you do not cancel or change your reservation before the
cancellation policy period applicable to the hotel you reserved, which varies by
hotel (usually 24 to 72 hours) prior to your date of arrival, you will be
subject to a charge equal to applicable nightly rates, tax recovery charges and
service fees. In the event you do not show for the first night of the
reservation and plan to check-in for subsequent nights in your reservation, you
must confirm the reservation changes with us no later than the date of the first
night of the reservation to prevent cancellation of your reservation.

 

You agree to pay any cancellation or change fees that you incur. In limited
cases, some hotels do not permit changes to or cancellations of reservations
after they are made, as indicated in the rules and restrictions for the hotel
reservation. You agree to abide by the Terms of Use imposed with respect to your
prepaid hotel reservations.

 

Sales, use and/or local hotel occupancy taxes are imposed on the amounts that we
charge for our services (service fee and/or facilitation fee) in certain
jurisdictions. The actual tax amounts on our services may vary depending on the
rates in effect at the time of your hotel stay.

 

You may not book reservations for more than 8 rooms online for the same
hotel/stay dates. If we determine that you have booked reservations for more
than 8 rooms in total in separate reservations, we may cancel your reservations,
and charge you a cancellation fee, if applicable. If you paid a non-refundable
deposit, your deposit will be forfeited. If you wish to book reservations for 9
or more rooms, you must contact Travelocity’s group travel specialists by phone
at (888) 330-3244 or by filling out the group travel form online. One of our
group travel specialists will research your request and contact you to complete
your reservation. You may be asked to sign a written contract and/or pay a
nonrefundable deposit.

 

Some hotel suppliers may require you to present a credit card or cash deposit
upon check-in to cover additional expenses incurred during your stay. Such
deposit is unrelated to any payment received by Travelocity for your hotel
booking.

PAY NOW OR PAY LATER DETAILS

With certain hotels, you may be presented with the option to pay online now or
pay later at the hotel. If you select the “Pay Online Now” option, Travelocity
will charge the amount to your credit card in US dollars immediately. If you
select “Pay Later at the Hotel”, the hotel will charge your credit card in the
local currency at the time of your stay. Please note that taxes and fees vary
between the two payment options. Tax rates and foreign exchange rates could
change in the time between booking and stay. Travelocity coupons may only be
applied to "Pay Online Now" bookings.

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TOP SECRET HOTELS

When available, Travelocity’s affiliate, Hotwire, Inc., may offer additional,
discounted hotel booking options on the Website. These hotels, called Top Secret
hotels, are different from other hotels offered on the Website in several
important ways. The name and exact address of the hotel are not shown until
after payment has been made for the booking. All bookings are final and cannot
be changed, refunded, exchanged, cancelled, or transferred to another party.
Your credit card will be charged for the amount shown even if you do not use the
booking. Room type will be determined by the hotel based on the number of guests
provided at time of booking. All reservations are booked for stays in
non-smoking rooms (subject to availability). Hotel room assignments are
determined at check-in and upgrades are not available. The maximum number of
rooms that can be booked at the Top Secret Hotels rate at one time is six. All
Top Secret Hotels rooms will be booked under the same name, and the guest under
whose name the reservation is made must be present at check-in. Top Secret
Hotels are not eligible for hotel reward or club programs. Upon check-in, guests
must present a valid ID and credit card in their name (the amount of available
credit required will vary by hotel). Debit cards may not be accepted. For
information about tax recovery charges, service fees, and taxes on our services,
where applicable, please see "Prepaid Hotel Reservations."

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BANK AND CREDIT CARD FEES

Some banks and credit card companies impose fees for international transactions.
If you are making a booking from outside of the United States on a US credit
card, your bank may convert the payment amount to your local currency and charge
you a conversion fee. This means the amount listed on your credit or bank card
statement may be in your local currency and therefore a different figure than
the figure shown on the billing summary page for a reservation booked on the
Website. In addition, a foreign transaction fee may be assessed if the bank that
issued your credit card is located outside of the United States. Booking
international travel may be considered to be an international transaction by the
bank or card company, since Travelocity may pass on your payment to an
international travel supplier. The currency exchange rate and foreign
transaction fee is determined solely by your bank on the day that they process
the transaction. If you have any questions about these fees or the exchange rate
applied to your booking, please contact your bank.

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INTERNATIONAL TRAVEL

You are responsible for ensuring that you meet foreign entry requirements and
that your travel documents, such as passports and visas (transit, business,
tourist, and otherwise), are in order and any other foreign entry requirements
are met. Travelocity has no special knowledge regarding foreign entry
requirements or travel documents. We urge customers to review travel
prohibitions, warnings, announcements, and advisories issued by the relevant
governments prior to booking travel to international destinations.

 * Passport and Visa– You must consult the relevant Embassy or Consulate for
   this information. Requirements may change and you should check for up-to-date
   information before booking and departure. We accept no liability if you are
   refused entry onto a flight or into any country due to your failure to carry
   the correct and adequate passport, visa, or other travel documents required
   by any airline, authority, or country, including countries you may just be
   transiting through. This includes all stops made by the aircraft, even if you
   do not leave the aircraft or airport.
 * Health– Recommended inoculations for travel may change and you should consult
   your doctor for current recommendations before you depart. It is your
   responsibility to ensure that you meet all health entry requirements, obtain
   the recommended inoculations, take all recommended medication, and follow all
   medical advice in relation to your trip.
 * Disinsection– Although not common, most countries reserve the right to
   disinsect aircraft if there is a perceived threat to public health,
   agriculture or environment. The World Health Organization and the
   International Civil Aviation Organization have approved the following
   disinsection procedures: (1) spray the aircraft cabin with an aerosolized
   insecticide while passengers are on board or (2) treat the aircraft's
   interior surfaces with a residual insecticide while passengers are not on
   board. For more information, see:
   http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.htm

BY OFFERING RESERVATIONS FOR TRAVEL PRODUCTS IN PARTICULAR INTERNATIONAL
DESTINATIONS, TRAVELOCITY DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH
AREAS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT
MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

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LIABILITY DISCLAIMER

The information, software, products and services published on this Website may
include inaccuracies or errors, including pricing errors. In particular, the
Travelscape Companies do not guarantee the accuracy of, and disclaim all
liability for any errors or other inaccuracies relating to the information and
description of the hotel, air, cruise, car and other travel products and
services displayed on this Website (including, without limitation, the pricing,
photographs, list of hotel amenities, general product descriptions, etc.). In
addition, Travelocity expressly reserves the right to correct any pricing errors
on our Website and/or reservations made under an incorrect price. In such event,
if available, we will offer you the opportunity to keep your reservation at the
correct price or we will cancel your reservation without penalty.

 

Hotel ratings displayed on this Website are intended as only general guidelines,
and the Travelscape Companies do not guarantee the accuracy of the ratings. The
Travelscape Companies, their affiliates and partners through which the
Travelscape Companies provide links, service or content (collectively, the
"Travelscape Partners"), and their respective suppliers make no guarantees about
the availability of specific products and services. The Travelscape Companies,
the Travelscape Partners and their respective suppliers may make improvements
and/or changes on the Website at any time.

 

The Travelscape Companies, the Travelscape Partners and their respective
suppliers make no representations about the suitability of the information,
software, products and services contained on this Website for any purpose, and
the inclusion or offering of any products or services on this Website does not
constitute any endorsement or recommendation of such products or services by the
Travelscape Companies or the Travelscape Partners. All such information,
software products, and services are provided “as is” without warranty of any
kind. The Travelscape Companies, the Travelscape Partners and their respective
suppliers disclaim all warranties and conditions that this Website, its servers
or any email sent from the Travelscape Companies, the Travelscape Partners
and/or their respective suppliers are free of viruses or other harmful
components. The Travelscape Companies, the Travelscape Partners and their
respective suppliers hereby disclaim all warranties and conditions with regard
to this information, software, products and services, including all implied
warranties and conditions of merchantability, fitness for a particular response,
title and non-infringement.

 

The carriers, hotels and other suppliers providing travel or other services on
this Website are independent contractors and not agents or employees of the
Travelscape Companies or the Travelscape Partners. The Travelscape Companies and
the Travelscape Partners are not liable for the acts, errors, omissions,
representations, warranties, breaches or negligence of any such suppliers or for
any personal injuries, death, property damage, or other damages or expenses
resulting there from. The Travelscape Companies and the Travelscape Partners
have no liability and will make no refund in the event of any delay,
cancellation, overbooking, strike, force majeure or other causes beyond their
direct control, and they have no responsibility for any additional expenses,
omissions, delays, re-routing or acts of any government or authority.

 

In no event shall the Travelscape Companies, the Travelscape Partners and/or
their respective suppliers be liable for any direct, indirect, punitive,
incidental, special or consequential damages arising out of, or in any way
connected with, your access to, display of or use of this Website or with the
delay or inability to access, display or use this Website (including, but not
limited to, your reliance upon opinions appearing on this Website; any computer
viruses, information, software, linked sites, products and services obtaining
through this Website; or otherwise arising out of the access to, display of or
use of this Website) whether based on a theory of negligence, contract, tort,
strict liability, consumer protection statutes, or otherwise, and even if the
Travelscape Companies, the Travelscape Partners and/or their respective
suppliers have been advised of the possibility of such damages.

 

If, despite the limitation above, the Travelscape Companies, the Travelscape
Partners or their respective suppliers are found liable for any loss or damage
which arises out of or in any way connected with any of the occurrences
described above, then the liability of the Travelscape Companies, the
Travelscape Partners and/or their respective suppliers will in no event exceed,
in the aggregate, the greater of (a) the service fees you paid to Travelscape in
connection with such transaction(s) on this Website, or (b) One-Hundred Dollars
(US$100.00) or the equivalent in local currency.

 

The limitation of liability reflects the allocation of risk between the parties.
The limitations specified in this section will survive and apply even if any
limited remedy specified in these Terms of Use is found to have failed of its
essential purpose. The limitations of liability provided in these Terms of Use
inure to the benefit of the Travelscape Companies, the Travelscape Partners,
and/or their respective suppliers.

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INDEMNIFICATION

You agree to defend and indemnify the Travelscape Companies, the Travelscape
Partners, and/or their respective suppliers and any of their officers,
directors, employees and agents from and against any claims, causes of action,
demands, recoveries, losses, damages, fines, penalties or other costs or
expenses of any kind or nature including but not limited to reasonable legal and
accounting fees, brought by third parties as a result of:

 1. your breach of these Terms of Use or the documents referenced herein;
 2. your violation of any law or the rights of a third party; or
 3. your use of this Website.

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LINKS TO THIRD-PARTY SITES

This Website may contain hyperlinks to websites operated by parties other than
Travelscape. Such hyperlinks are provided for your reference only. We do not
control such websites and are not responsible for their contents or the privacy
or other practices of such websites. Further, it is up to you to take
precautions to ensure that whatever links you select or software you download
(whether from this Website or other websites) is free of such items as viruses,
worms, trojan horses, defects and other items of a destructive nature. Our
inclusion of hyperlinks to such websites does not imply any endorsement of the
material on such websites or any association with their operators.

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SOFTWARE AVAILABLE ON THIS WEBSITE

Any software that we make available to download from this Website ("Software")
or through your mobile application store, including the Travelocity mobile
application (the "Mobile Application") is the copyrighted work of the
Travelscape Companies and/or our respective suppliers. Your use of such Software
is governed by the terms of the end user license agreement, if any, which
accompanies, or is included with, the Software ("License Agreement"). You may
not install or use any Software that is accompanied by or includes a License
Agreement unless you first agree to the License Agreement terms. For any
Software made available for download on this Website not accompanied by a
License Agreement, we hereby grant to you, the user, a revocable, limited,
personal, non-exclusive, nontransferable license to download, install and use
the Software and/or the Mobile Application for viewing and otherwise using this
Website and/or accessing the content and information available within the Mobile
Application (including, without limitation, price and availability of travel
services) in accordance with these Terms of Use and for no other purpose.

Please note that all Software, including, without limitation, all HTML code and
Active X controls contained on this Website, is owned by the Travelscape
Companies, Travelscape Partners, and/or our respective suppliers, and is
protected by copyright laws and international treaty provisions. Any
reproduction or redistribution of the Software is expressly prohibited, and may
result in severe civil and criminal penalties. Violators will be prosecuted to
the maximum extent possible.

 

WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY
OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY
PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF
THE LICENSE AGREEMENT.

 

Your mobile device must be connected to the internet for the Mobile Application
to function correctly. You are responsible for making all arrangements necessary
for your device to have internet connectivity and are responsible for all sums
your service provider may charge you arising out of the Mobile Application
transmitting and receiving data (including but not limited to data roaming
charges). As further described in our Privacy Policy, the Mobile Application
will automatically transfer a small amount of data as part of its normal
operation, including how you use the Mobile Application, which Content you
access, and technical errors or problems which the Mobile Application may
encounter while being used. By using the Mobile Application, you acknowledge,
agree and consent to the automatic collection of this information.

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CURRENCY CONVERTER

If a currency convertor is available on the Website, the following terms and
conditions apply: Currency rates are based on various publicly available sources
and should be used as guidelines only. Rates are not verified as accurate, and
actual rates may vary. Currency quotes are not updated every day. Check the date
on the currency converter feature for the day that currency was last updated.
The information supplied by this application is believed to be accurate, but the
Travelscape Companies, the Travelscape Partners, and/or our respective suppliers
do not warrant or guarantee such accuracy. When using this information for any
financial purpose, we advise you to consult a qualified professional to verify
the accuracy of the currency rates. We do not authorize the use of this
information for any purpose other than your personal use and you are expressly
prohibited from the resale, redistribution, and use of this information for
commercial purposes.

 

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REVIEWS, COMMENTS, PHOTOS AND OTHER SUBMISSIONS

We appreciate hearing from you. Please be aware that by submitting content to
this Website by electronic mail, postings on this Website or otherwise,
including any hotel reviews, photos, videos, questions, comments, suggestions,
ideas or the like contained in any submissions (collectively, "Submissions"),
you grant the Travelscape Companies and the Travelscape Partners, a
nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully
sub-licensable right to (a) use, reproduce, modify, adapt, translate,
distribute, publish, create derivative works from and publicly display and
perform such Submissions throughout the world in any media, now known or
hereafter devised; and (b) use the name that you submit in connection with such
Submission. You acknowledge that the Travelscape Companies may choose to provide
attribution of your comments or reviews (for example, listing your name and
hometown on a hotel review that you submit) at our discretion, and that such
submissions may be shared with our supplier partners. You further grant the
Travelscape Companies the right to pursue at law any person or entity that
violates your or the Travelscape Companies’ rights in the Submissions by a
breach of these Terms of Use. You acknowledge and agree that Submissions are
non-confidential and non-proprietary. You expressly waive any and all ‘moral
rights’ (including rights of attribution or integrity) that may subsist in your
Submissions and agree that you have no objection to the publication, use,
modification, deletion or exploitation of your Submissions by us, the
Travelscape Partners or any of our partners or licensees. We take no
responsibility and assume no liability for any Submissions posted or submitted
by you. We have no obligation to post your comments; we reserve the right in our
absolute discretion to determine which comments are published on the Website. If
you do not agree to these Terms of Use, please do not provide us with any
Submissions.

 

You are fully responsible for the content of your Submissions, (specifically
including, but not limited to, reviews posted to this Website). You are
prohibited from posting or transmitting to or from this Website: (i) any
unlawful, threatening, libelous, defamatory, obscene, pornographic, or other
material or content that would violate rights of publicity and/or privacy or
that would violate any law; (ii) any commercial material or content (including,
but not limited to, solicitation of funds, advertising, or marketing of any good
or services); and (iii) any material or content that infringes, misappropriates
or violates any copyright, trademark, patent right or other proprietary right of
any third party. You shall be solely liable for any damages resulting from any
violation of the foregoing restrictions, or any other harm resulting from your
posting of content to this Website. You acknowledge that Travelocity may
exercise its rights (e.g. use, publish, delete) to any content you submit
without notice to you. If you submit more than one review for the same hotel,
only your most recent submission is eligible for use.

 

From time to time we may offer customers incentives to leave reviews for hotels
and/or other travel products or services (e.g. discount coupon/entry into prize
draws etc.). As it is important to us that all reviews are impartial and honest,
these incentives will be available to customers regardless of whether the review
is positive or negative.

 

All photos submitted are subject to our Photo Submission Guidelines available
below:

https://www.travelocity.com/p/info-other/community-guidelines.htm

 

Travelocity claims no ownership, affiliation with, or endorsement of any photos
that are submitted by end users through our sites.

 

Travelocity’s policies with respect to claims by third parties that the content
of the Website, including the content of any Submissions, infringes the
copyrights owned by said third party can be found in the Claims of Copyright
Infringement section below.

 

The Google® Translate tool is made available on this Website to enable you to
translate content such as user-generated hotel reviews. The Google® Translate
tool uses an automated process to translate text and this may result in
inaccuracies. Your use of the Google® Translate tool is entirely at your own
risk. Travelocity does not warrant or make any promises, assurances or
guarantees as to the accuracy or completeness of the translations provided by
Google® Translate.

 

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COPYRIGHT AND TRADEMARK NOTICES

All contents of this Website are ©2016 Travelscape, LLC. All rights reserved.
Travelocity, Travelocity.com, and all content and other materials on this
Website, including, without limitation, all logos, designs, text, graphics,
pictures, information, data, software, sound files, other files and the
selection and arrangement thereof (collectively, "Content") are the proprietary
property of Travelscape LLC, and are either registered trademarks or trademarks
of Travelscape, LLC in the U.S. and/or other countries. Other logos and product
and company names mentioned herein may be the trademarks of their respective
owners. Travelocity is not responsible for content on websites operated by
parties other than Travelscape, LLC.

 

If you are aware of an infringement of our brand, please let us know by emailing
us at tvcy-copyright@expedia.com. We only address messages concerning brand
infringement at this email address.

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ACCOUNT TERMINATION

In accordance with the Digital Millennium Copyright Act ("DMCA") and other
applicable law, Travelocity has adopted a policy of terminating, in appropriate
circumstances and at Travelocity’s sole discretion, subscribers or account
holders who are deemed to be repeat infringers. Travelocity may also at its sole
discretion limit access to the Website and/or terminate the accounts of any
users who infringe any intellectual property rights of others, whether or not
there is any repeat infringement. If you believe that an account holder or
subscriber is a repeat infringer, please provide information sufficient for us
to verify that the account holder or subscriber is a repeat infringer when
filing your notice.

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NOTICE OF INFRINGING MATERIAL

If you believe in good faith that materials hosted by us infringe your
copyright, you (or your agent) may send us a written notice that includes the
following information. Please note that we will not process your complaint if it
is not properly filled out or is incomplete. Any misrepresentations in your
notice regarding whether content or activity is infringing may expose you to
liability for damages.

 1. A clear identification of the copyrighted work you claim was infringed.
 2. A clear identification of the material you claim is infringing on the
    Website, such as a link to the infringing material.
 3. Your address, email address and telephone number.
 4. A statement that you have a "good faith belief that the material that is
    claimed as copyright infringement is not authorized by the copyright owner,
    its agent, or the law."
 5. A statement that "the information in the notification is accurate, and under
    penalty of perjury, the complaining party is authorized to act on behalf of
    the owner of an exclusive right that is allegedly infringed."
 6. A signature by the person authorized to act on behalf of the owner of an
    exclusive right that is allegedly infringed.

You may send us your notice by email to exp-copyright@expedia.com, by fax to
(425) 679-7251, Attn: IP/Trademark Legal Dept., DMCA Complaints, or by using the
contact information below.

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COUNTER NOTICES

If material you have posted has been taken down, you may file a
counter-notification by fax or regular mail that sets forth the items specified
below. You may want to seek legal counsel prior to doing so. Please include the
following details:

 1. Identification of the specific content that was removed or disabled and the
    location that content appeared on Travelocity’s Website. Please provide the
    URL address if possible.
 2. Your name, mailing address, telephone number and email address.
 3. A statement that you consent to the jurisdiction of Federal District Court
    for the judicial district in which your address is located, or if your
    address is outside of the United States, for any judicial district in which
    Expedia, Inc. may be found, and that you will accept service of process from
    the party who reported your content, or that party’s agent.
 4. The following statement: "I swear, under penalty of perjury, that I have a
    good faith belief that the content identified above was removed or disabled
    as a result of a mistake or misidentification.”

Sign the paper.
Send the written communication to the following address:

Travelocity
Attn: IP/Trademark Legal Dept., DMCA Complaints
333 108th Avenue NE
Bellevue WA 98004

OR you may fax it to: (425) 679-7251, Attn: IP/Trademark Legal Dept., DMCA
Complaints For any additional questions regarding the DMCA process for Expedia,
please contact us at (425) 679-3751.

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PATENT NOTICES

One or more patents owned by the Travelscape Companies may apply to this Website
and to the features and services accessible via the Website. Portions of this
Website operate under license of one or more patents. Other patents pending.

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GENERAL

Your use of mapping available on this Website is governed by the Microsoft Terms
of Use and Microsoft Privacy Statement and the Google Terms of Use and Google
Privacy Statement. Microsoft and Google reserve the right to change their Terms
of Use and Privacy Statements at any time, at their sole discretion. Please
click here for additional information:

 

http://privacy.microsoft.com/en-us/default.mspx
http://www.microsoft.com/maps/assets/docs/terms.aspx
http://www.google.com/privacy/privacy-policy.html
http://www.google.com/enterprise/earthmaps/legal/us/maps_AUP.html
http://www.maps.google.com/help/legalnotices_maps.html
http://maps.google.com/help/terms_maps.html

OpenStreetMap geo data used in mapping is (c) OpenStreetMap contributors and
available under the Open Database License (ODbL).

These Terms of Use are governed by the Federal Arbitration Act, federal
arbitration law, and for reservations made by U.S. residents, the laws of the
state in which your billing address is located, without regard to principles of
conflicts of laws. Use of this Website is unauthorized in any jurisdiction that
does not give effect to all provisions of this Agreement, including, without
limitation, this paragraph.

 

You agree that no joint venture, partnership, or employment relationship exists
between you and the Travelscape Companies as a result of this Agreement or use
of this Website.

Our performance of this Agreement is subject to existing laws and legal process,
and nothing contained in this Agreement limits our right to comply with law
enforcement or other governmental or legal requests or requirements relating to
your use of this Website or information provided to or gathered by us with
respect to such use.

 

If any part of this Agreement is found to be invalid, illegal or unenforceable,
the validity, legality and enforceability of the remaining provisions will not
in any way be affected or impaired. Our failure or delay in enforcing any
provision of this Agreement at any time does not waive our right to enforce the
same or any other provision(s) hereof in the future.

 

This Agreement (and any other terms and conditions or policies referenced
herein) constitutes the entire agreement between you and Travelscape with
respect to this Website, our services and your dealings and relationships with
us, and it supersedes all prior or contemporaneous communications and proposals,
whether electronic, oral, or written, between you and us. A printed version of
this Agreement and of any notice given in electronic form shall be admissible in
judicial, arbitration or any other administrative proceedings to the same extent
and subject to the same conditions as other business documents and records
originally generated and maintained in printed form.

 

Fictitious names of companies, products, people, characters, and/or data
mentioned on this Website are not intended to represent any real individual,
company, product, or event.

Any rights not expressly granted herein are reserved.

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REGISTRATIONS:

Seller of Travel: A Travelscape Company is a registered seller of travel in each
of the states listed below:

 

California registration number: 2083930-50

 

Florida registration number: ST-36407

 

Hawaii registration number: TAR-5461

 

Iowa registration number: 677

 

Washington registration number: 602617174

 

Registration as a seller of travel in California does not constitute the state's
approval



New York State Tax Registration:

Our New York sales tax vendor registration number through a Travelscape Company
is 880392667 and New York City hotel occupancy tax registration number through a
Travelscape Company is 033960.

 

Please click here for additional information:

 

New York State Certificate of Authority

 

New York City Certificate of Authority

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SERVICE HELP

For quick answers to your questions or ways to contact us, visit our Customer
Support or call us at 1-855-201-7800 (Toll-free) or 1-417-520-5312 (Outside the
U.S.).

 

©2019 Travelscape, LLC. All rights reserved.

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