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 1. Spot
 2. Orbit
 3. About Orbit

Site Hub installation and setup

DOWNLOADS (1)

Site Hub Manufacturer's User Guide



To set up the Spot Industrial Inspection Package, you will need to:
 1. Install the Site Hub appliance
 2. Set up and connect the Site Hub to your network
 3. Set up Orbit administrators, users, robots, and settings

 


INSTALL THE SITE HUB APPLIANCE

WHAT'S IN THE BOX:

 * 1 Site Hub server
 * 2 Power cables
 * Rackmount rails and fasteners
 * 1 Site Hub data sheet
 * Packing materials

YOU WILL ALSO NEED:

 * 2 Ethernet cables
 * 2 C13-C14 power cables (optional)
 * 1 unmanaged switch

   

📝 Having an unmanaged switch will facilitate communication with the Site Hub
during initial setup.

    


RACKING

The Site Hub appliance can be installed in a standard server rack or any other
suitable location. Racking instructions can be found in the SuperServer
5019P-WT/WTR User’s Manual, Chapter 2. To download a digital copy of the manual,
see the Files section at the top-right of this article.
 


INSTALLATION

 1. Unbox and mount the Site Hub in your data center or server room.

 
 2. Connect the Site Hub to a power source. There are two redundant power
    supplies available on the Site Hub.


 * If the Site Hub is installed in a rack: Connect the Site Hub to power using a
   C13 to C14 power cable for each power supply.
 * If the Site Hub is not installed in a rack: Connect the Site Hub to power
   using the standard power cables included in the box.

When connected to power, the fans will initiate and the power light (marked with
a lightbulb icon) will illuminate amber. The Site Hub will now be in the "sleep
mode" state.
 

 3. Power on the Site Hub by pressing the power button on the front of the unit.
    The power light will illuminate green and the fans will become audibly
    louder.


 
 4. Wait at least 10 minutes for the Site Hub and its software to fully start up
    before proceeding. When the Site Hub is ready, green status lights on all
    four drives will blink rapidly.

 


SET UP AND CONNECT THE SITE HUB TO YOUR NETWORK

The remaining steps must be completed in the Orbit (formerly "Scout")
application, on a computer with a direct wired connection to the Site Hub
appliance.
 

YOU WILL NEED:

 * 2 Ethernet cables
 * Computer with an Ethernet port and the Chrome browser installed

   

✋ Orbit requires the Google Chrome browser. Some features, such as the Spot CAM
video feed, may be unavailable or unreliable in other browsers.

     


INSTRUCTIONS

 1. With the Site Hub installed and powered on, connect an Ethernet cable to the
    Administrative port on the back of the unit. Connect the other end to the
    Ethernet port on your computer.


 

📝 Using an unmanaged switch between your computer and the Site Hub’s
Administrative port may resolve potential communication issues.

 
 2. Using a second Ethernet cable, attach one end of the cable to the Operator
    port at the back of the Site Hub, then attach the other end to an active
    port for the network people will use to access Orbit.

 
 3. In your computer’s network settings panel, set the computer to an IP in the
    192.168.2.0/24 range, such as 192.168.2.40 with a netmask of 255.255.255.0

 

✋ On Windows, you may also need to set a gateway of 192.168.2.1.

  
 4. Open a command prompt and ping 192.168.2.5, which is the Administrative port
    on the Site Hub. If the ping is unsuccessful, recheck previous steps. If the
    ping succeeds, proceed to the next step.

 
 5. Open the Chrome browser and navigate to https://192.168.2.5 to access the
    Orbit login page.

 

 

📝 If you see a certificate warning, the Site Hub is up and running. Confirm you
have navigated to the correct IP address, then bypass the certificate warning.
You will be able to install a custom certificate later.

   

📝 If the Orbit login page fails to load, you may need to wait longer. The web
server takes up to 10 minutes to start up after initial power on.

   
 6. At the Orbit login page (https://192.168.2.5), enter the username and
    password for the default admin account. These credentials are printed on the
    welcome sheet that is shipped with the Site Hub.

 
 7. Navigate to Settings ⛭ > Networks.

 
 8. The Operator port can be configured in one of two ways:

 * DHCP: Automatically retrieve network configuration using DHCPv4. By default,
   the DHCP client will be enabled. If the Site Hub is connected to your network
   and your network has a DHCP server, the page will display the current IP
   address, subnet, and gateway received.
 * Static IP: Manually set the IP address, subnet, and gateway.



Take note of the IPv4 Address. 
 

📝 If the message "Dynamic IP Address not found. Confirm you’re connected to a
DHCP server or reset to default" is displayed under Sitehub Network but the
Operator port is plugged into a network switch, try the following:
 * Ensure the switch port is enabled and tagged for the correct VLAN.
 * Ensure a straight-through Ethernet cable is being used.
 * If Cisco ISE is used, ensure an ISE profile has been created for the Site
   Hub.
 * The Site Hub Operator Port is a 10 Gbps capable port. In rare cases, a switch
   may fail to negotiate with the Operator port. Adjust the switch port
   auto-negotiation configuration to 1 Gbps full duplex.

   
 9. Disconnect the Ethernet cable from your computer and from the Administrative
    port at the back of the Site Hub.

 
 10. Either switch your computer to the network that people will use to access
     Orbit, or use a different computer which is already on that network for the
     remaining steps.

 
 11. Open the Chrome browser and navigate to https://<Site_Hub_Operator_IP>
     using the IPv4 Address you recorded in Step 8. If you see the Orbit login
     screen, you have successfully connected Site Hub to your network.

 


SET UP ORBIT ADMINISTRATORS, USERS, ROBOTS, AND SETTINGS


SET A SECURE ADMINISTRATOR PASSWORD

 1. At the Orbit login page, enter the username and password for the default
    admin account. These credentials are printed on the welcome sheet that is
    shipped with the Site Hub.
 2. Navigate to Settings ⛭ > Users.
 3. Change the password for the default admin account.
 4. Log out and then log back in to Orbit using the new admin credentials.

 


CONFIGURE ORBIT USERS

If multiple people will operate Spot via Orbit, each user should have their own
login credentials.
 
To add additional administrators or users, see Orbit Administration and Settings
under "Users".
 


CONFIGURE SPOT ROBOTS

To operate Spot via Orbit, the robot must be a client on the same network the
Site Hub is connected to. To configure Spot, refer to the instructions in Spot
network setup for connecting Spot in “client mode”.

To add Spot robots to Orbit, see Orbit Administration and Settings
under "Robots".
 


IMPROVING SPOT’S CONNECTION RELIABILITY

If Spot experiences frequent network signal drops while moving between wireless
access points, there are several settings that can help the robot's on-board
radios narrow their search to only the frequencies that are in use on your
network.

To learn more, see:
 * Spot shared WiFi and Enterprise networks
 * Troubleshooting Spot networking

 


CONFIGURE ORBIT SETTINGS

Before you begin operating robots via Orbit, review the Orbit Settings panel to
ensure Orbit and Site Hub are configured appropriately. In particular, you may
want to configure:
 * Network settings and certificates.
 * WebRTC settings.
 * The comms loss policy, which controls what action a robot will take if it
   loses communication with the Site Hub.*
 * Robot bandwidth limits.*
 * Notifications and alerts.*
 * Custom Web Views, which allow content from other websites to be embedded into
   the Orbit dashboard for ease of access.
 * Extensions, which add additional software capabilities to Orbit and Spot.

* Available under Global Settings.
 





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