URL: https://www.osticket.eldertec.com.br/
Submission: On September 17 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 10 HTTP transactions. The main IP is 162.241.203.30, located in United States and belongs to UNIFIEDLAYER-AS-1, US. The main domain is www.osticket.eldertec.com.br.
TLS certificate: Issued by R3 on July 18th 2021. Valid for: 3 months.
This is the only time www.osticket.eldertec.com.br was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
10 162.241.203.30 46606 (UNIFIEDLA...)
10 1
Apex Domain
Subdomains
Transfer
10 eldertec.com.br
www.osticket.eldertec.com.br
186 KB
10 1
Domain Requested by
10 www.osticket.eldertec.com.br www.osticket.eldertec.com.br
10 1

This site contains links to these domains. Also see Links.

Domain
osticket.eldertec.com.br
www.hesk.com
www.sysaid.com
Subject Issuer Validity Valid
osticket.eldertec.com.br
R3
2021-07-18 -
2021-10-16
3 months crt.sh

This page contains 1 frames:

Primary Page: https://www.osticket.eldertec.com.br/
Frame ID: 739208B3B585E36571235D0E253F437C
Requests: 10 HTTP requests in this frame

Screenshot

Page Title

My help desk

Detected technologies

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

10
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

186 kB
Transfer

338 kB
Size

0
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.osticket.eldertec.com.br/
5 KB
2 KB
Document
General
Full URL
https://www.osticket.eldertec.com.br/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
162.241.203.30 , United States, ASN46606 (UNIFIEDLAYER-AS-1, US),
Reverse DNS
162-241-203-30.unifiedlayer.com
Software
Apache /
Resource Hash
256c839477073febf3120dc55564a8c62197fc665369e01cb9f08e139be25dea
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

:method
GET
:authority
www.osticket.eldertec.com.br
:scheme
https
:path
/
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
accept-language
de-DE,de;q=0.9
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

date
Fri, 17 Sep 2021 13:40:55 GMT
server
Apache
x-frame-options
SAMEORIGIN
vary
Accept-Encoding
content-encoding
gzip
accept-ranges
none
content-length
1428
content-type
text/html; charset=utf-8
app.min.css
www.osticket.eldertec.com.br/theme/hesk3/customer/css/
91 KB
26 KB
Stylesheet
General
Full URL
https://www.osticket.eldertec.com.br/theme/hesk3/customer/css/app.min.css
Requested by
Host: www.osticket.eldertec.com.br
URL: https://www.osticket.eldertec.com.br/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
162.241.203.30 , United States, ASN46606 (UNIFIEDLAYER-AS-1, US),
Reverse DNS
162-241-203-30.unifiedlayer.com
Software
Apache /
Resource Hash
2fbc6f9653a19dd8cd4a7ccd3f106145d543979f82bcdc5d69859b3563e89534

Request headers

:path
/theme/hesk3/customer/css/app.min.css
pragma
no-cache
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.osticket.eldertec.com.br
referer
https://www.osticket.eldertec.com.br/
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.osticket.eldertec.com.br/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Fri, 17 Sep 2021 13:40:56 GMT
content-encoding
gzip
last-modified
Tue, 18 Aug 2020 13:25:52 GMT
server
Apache
accept-ranges
none
vary
Accept-Encoding
content-type
text/css
jquery-3.5.1.min.js
www.osticket.eldertec.com.br/theme/hesk3/customer/js/
87 KB
38 KB
Script
General
Full URL
https://www.osticket.eldertec.com.br/theme/hesk3/customer/js/jquery-3.5.1.min.js
Requested by
Host: www.osticket.eldertec.com.br
URL: https://www.osticket.eldertec.com.br/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
162.241.203.30 , United States, ASN46606 (UNIFIEDLAYER-AS-1, US),
Reverse DNS
162-241-203-30.unifiedlayer.com
Software
Apache /
Resource Hash
f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d

Request headers

:path
/theme/hesk3/customer/js/jquery-3.5.1.min.js
pragma
no-cache
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.osticket.eldertec.com.br
referer
https://www.osticket.eldertec.com.br/
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.osticket.eldertec.com.br/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Fri, 17 Sep 2021 13:40:56 GMT
content-encoding
gzip
last-modified
Tue, 18 Aug 2020 13:25:52 GMT
server
Apache
accept-ranges
none
vary
Accept-Encoding
content-type
application/javascript
hesk_functions.js
www.osticket.eldertec.com.br/theme/hesk3/customer/js/
5 KB
2 KB
Script
General
Full URL
https://www.osticket.eldertec.com.br/theme/hesk3/customer/js/hesk_functions.js
Requested by
Host: www.osticket.eldertec.com.br
URL: https://www.osticket.eldertec.com.br/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
162.241.203.30 , United States, ASN46606 (UNIFIEDLAYER-AS-1, US),
Reverse DNS
162-241-203-30.unifiedlayer.com
Software
Apache /
Resource Hash
47c28dd52cc9da4659393d5d772f337f7dd5db1d85f6898f34a054edc2d1e635

Request headers

:path
/theme/hesk3/customer/js/hesk_functions.js
pragma
no-cache
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.osticket.eldertec.com.br
referer
https://www.osticket.eldertec.com.br/
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.osticket.eldertec.com.br/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Fri, 17 Sep 2021 13:40:56 GMT
content-encoding
gzip
last-modified
Tue, 18 Aug 2020 13:25:52 GMT
server
Apache
vary
Accept-Encoding
content-type
application/javascript
accept-ranges
none
content-length
2120
svg4everybody.min.js
www.osticket.eldertec.com.br/theme/hesk3/customer/js/
2 KB
1 KB
Script
General
Full URL
https://www.osticket.eldertec.com.br/theme/hesk3/customer/js/svg4everybody.min.js
Requested by
Host: www.osticket.eldertec.com.br
URL: https://www.osticket.eldertec.com.br/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
162.241.203.30 , United States, ASN46606 (UNIFIEDLAYER-AS-1, US),
Reverse DNS
162-241-203-30.unifiedlayer.com
Software
Apache /
Resource Hash
f307e0f5c201925f85e1a5b765cefe112a339997b5c3391903e04406fea1660f

Request headers

:path
/theme/hesk3/customer/js/svg4everybody.min.js
pragma
no-cache
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.osticket.eldertec.com.br
referer
https://www.osticket.eldertec.com.br/
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.osticket.eldertec.com.br/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Fri, 17 Sep 2021 13:40:56 GMT
content-encoding
gzip
last-modified
Tue, 18 Aug 2020 13:25:52 GMT
server
Apache
vary
Accept-Encoding
content-type
application/javascript
accept-ranges
none
content-length
1031
selectize.min.js
www.osticket.eldertec.com.br/theme/hesk3/customer/js/
45 KB
20 KB
Script
General
Full URL
https://www.osticket.eldertec.com.br/theme/hesk3/customer/js/selectize.min.js
Requested by
Host: www.osticket.eldertec.com.br
URL: https://www.osticket.eldertec.com.br/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
162.241.203.30 , United States, ASN46606 (UNIFIEDLAYER-AS-1, US),
Reverse DNS
162-241-203-30.unifiedlayer.com
Software
Apache /
Resource Hash
e469a18d0d4ab7d670abd91e335c3ac189750c8d0d1f163e6e754588f9904d0d

Request headers

:path
/theme/hesk3/customer/js/selectize.min.js
pragma
no-cache
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.osticket.eldertec.com.br
referer
https://www.osticket.eldertec.com.br/
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.osticket.eldertec.com.br/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Fri, 17 Sep 2021 13:40:56 GMT
content-encoding
gzip
last-modified
Tue, 18 Aug 2020 13:25:52 GMT
server
Apache
accept-ranges
none
vary
Accept-Encoding
content-type
application/javascript
app.min.js
www.osticket.eldertec.com.br/theme/hesk3/customer/js/
10 KB
3 KB
Script
General
Full URL
https://www.osticket.eldertec.com.br/theme/hesk3/customer/js/app.min.js
Requested by
Host: www.osticket.eldertec.com.br
URL: https://www.osticket.eldertec.com.br/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
162.241.203.30 , United States, ASN46606 (UNIFIEDLAYER-AS-1, US),
Reverse DNS
162-241-203-30.unifiedlayer.com
Software
Apache /
Resource Hash
af032a5b6d7ee880d17c0eb86d482c80cb8d4788674c894b8ceb18d496ae5f0f

Request headers

:path
/theme/hesk3/customer/js/app.min.js
pragma
no-cache
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.osticket.eldertec.com.br
referer
https://www.osticket.eldertec.com.br/
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.osticket.eldertec.com.br/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Fri, 17 Sep 2021 13:40:56 GMT
content-encoding
gzip
last-modified
Tue, 18 Aug 2020 13:25:52 GMT
server
Apache
vary
Accept-Encoding
content-type
application/javascript
accept-ranges
none
content-length
3171
sprite.svg
www.osticket.eldertec.com.br/theme/hesk3/customer/img/
39 KB
39 KB
Other
General
Full URL
https://www.osticket.eldertec.com.br/theme/hesk3/customer/img/sprite.svg
Requested by
Host: www.osticket.eldertec.com.br
URL: https://www.osticket.eldertec.com.br/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
162.241.203.30 , United States, ASN46606 (UNIFIEDLAYER-AS-1, US),
Reverse DNS
162-241-203-30.unifiedlayer.com
Software
Apache /
Resource Hash
b3ae3c4e656bb0cf53561a4b4237dfade53a4f1f504e8caea8fccecdfa52ea58

Request headers

:path
/theme/hesk3/customer/img/sprite.svg
pragma
no-cache
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
sec-fetch-mode
same-origin
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.osticket.eldertec.com.br
referer
https://www.osticket.eldertec.com.br/
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.osticket.eldertec.com.br/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Fri, 17 Sep 2021 13:40:56 GMT
last-modified
Tue, 18 Aug 2020 13:25:52 GMT
server
Apache
accept-ranges
bytes
content-length
39669
content-type
image/svg+xml
Lato-Bold.woff2
www.osticket.eldertec.com.br/theme/hesk3/customer/fonts/
27 KB
27 KB
Font
General
Full URL
https://www.osticket.eldertec.com.br/theme/hesk3/customer/fonts/Lato-Bold.woff2
Requested by
Host: www.osticket.eldertec.com.br
URL: https://www.osticket.eldertec.com.br/theme/hesk3/customer/css/app.min.css
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
162.241.203.30 , United States, ASN46606 (UNIFIEDLAYER-AS-1, US),
Reverse DNS
162-241-203-30.unifiedlayer.com
Software
Apache /
Resource Hash
9693cb63552b6ea7bb93159b811c0ed73b57054272e2389bcf07e160e893674e

Request headers

:path
/theme/hesk3/customer/fonts/Lato-Bold.woff2
pragma
no-cache
origin
https://www.osticket.eldertec.com.br
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
sec-fetch-mode
cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
font
:authority
www.osticket.eldertec.com.br
referer
https://www.osticket.eldertec.com.br/theme/hesk3/customer/css/app.min.css
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.osticket.eldertec.com.br/theme/hesk3/customer/css/app.min.css
Origin
https://www.osticket.eldertec.com.br
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Fri, 17 Sep 2021 13:40:56 GMT
last-modified
Tue, 18 Aug 2020 13:25:52 GMT
server
Apache
accept-ranges
bytes
content-length
27740
content-type
font/woff2
Lato-Regular.woff2
www.osticket.eldertec.com.br/theme/hesk3/customer/fonts/
28 KB
28 KB
Font
General
Full URL
https://www.osticket.eldertec.com.br/theme/hesk3/customer/fonts/Lato-Regular.woff2
Requested by
Host: www.osticket.eldertec.com.br
URL: https://www.osticket.eldertec.com.br/theme/hesk3/customer/css/app.min.css
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
162.241.203.30 , United States, ASN46606 (UNIFIEDLAYER-AS-1, US),
Reverse DNS
162-241-203-30.unifiedlayer.com
Software
Apache /
Resource Hash
d3ce08d1ad38e4bc3edfe29d4f790d2c4cd9fd6389ec6493bb7ff6cea28091f9

Request headers

:path
/theme/hesk3/customer/fonts/Lato-Regular.woff2
pragma
no-cache
origin
https://www.osticket.eldertec.com.br
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
sec-fetch-mode
cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
font
:authority
www.osticket.eldertec.com.br
referer
https://www.osticket.eldertec.com.br/theme/hesk3/customer/css/app.min.css
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.osticket.eldertec.com.br/theme/hesk3/customer/css/app.min.css
Origin
https://www.osticket.eldertec.com.br
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Fri, 17 Sep 2021 13:40:56 GMT
last-modified
Tue, 18 Aug 2020 13:25:52 GMT
server
Apache
accept-ranges
bytes
content-length
28328
content-type
font/woff2

Verdicts & Comments Add Verdict or Comment

13 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onbeforexrselect boolean| originAgentCluster function| $ function| jQuery object| HESK_FUNCTIONS boolean| heskKBfailed string| heskKBquery function| svg4everybody function| Sifter object| MicroPlugin function| Selectize function| escapeHtml function| dropdownSelectRender

0 Cookies

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Frame-Options SAMEORIGIN