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Text Content

Home
Platform
Features
Integrations
About Us
Contact Us

 * Home
 * Platform
 * Features
 * Integrations
 * About Us
 * Contact Us





KAPTURE KNOWLEDGE MANAGEMENT PLATFORM

Kapture is an Innovative & Powerful API Driven Knowledge Management Platform
with Advanced Content Management, Search Engine, Security, & Analytics.

Explore Features



PLATFORM

kAdmin

Manage users & permissions, role-based access, & usage analytics.



kAuthoring

Content authoring, managing content life -cycle; customized content schema,
workflows & automatic language translation.



kSearch

Content search, auto suggestions, recommended content, filter by facets,
real-time content indexing, & natural language search.



kDictionary

Dictionary tuning to optimize search by adding concepts, boosting rules,
synonyms, & stop words.




FEATURES

CONTENT AUTHORING

Kapture provides users a simple & easier content creation experience with its
seamless web-based editor & dynamic workflows

 * Content life-cycle management
 * Web-based content editor
 * Customizable content structure, user groups, tags/categories
 * Dynamic workflows (serial/parallel)
 * Role-based content security
 * Task notifications by email &/or SMS



FLOATS

Content can be authored once & can float throughout the knowledge management.

 * Modularized content loading
 * Associated with multiple content types
 * Floats can be seen in any part of the document



AUTOMATIC LANGUAGE TRANSLATION

Create content once in any language & translate it automatically in other
available languages.

 * Enables automatic translation for a selection of languages
 * Automatically assigns translation tasks
 * Integrated with third-party tools



REAL-TIME INDEXING

Kapture indexes content in the repository in real-time & on creation. There’s no
more delays in searching content until it’s indexed.

 * Content is indexed in real-time, allowing for quick searches
 * Keeps information & data up to date



ADVANCED INTELLIGENT SEARCH

Custom & sophisticated natural language search enable a robust, consumer-grade
search experience.

 * Out-of-the-box widgets
 * Custom & advanced search across documents & attachments
 * Natural language search
 * Innovative tech to - search with image recognition/OC
 * Phonetic search
 * Type-ahead search



DICTIONARY TUNING

Kapture’s web-based dictionary tuning feature includes synonyms & stop words,
providing an organic search with accurate results.

 * Web-based dictionary tuning
 * Build/optimize search by adding synonyms & stop words without down time
 * Boosting rules to specific attributes to make search organic
 * Updated concepts and synonyms on the fly improving search quality at query
   time
 * Remove unnecessary words from queries for accurate search results



ENHANCED USER MANAGEMENT

Access & control users with enhanced role-based management, personalized themes
& settings.

 * Role-based access management
 * Single-sign-on across modules
 * Enhanced user experience with personalized themes & settings
 * Centralized user access & control
 * Create multiple users or import bulk users through API



FLEXIBLE PLATFORM/SOLUTION ARCHITECTURE

Take advantage of the Kapture platform to configure your knowledge base with
ease. Customize its import tool to index external system(s) with workflow.

 * Easy to deploy based on your needs – on-premise, cloud or hybrid cloud
 * Single tenant or multi-tenant options are available
 * Auto-scaling – provides for high-quality service & user experience
 * Automatic & instant indexing – no need to wait
 * Multi-Lingual support



API-DRIVEN OPEN INTERFACES

Jumpstart & build your own application with a simple setup & API-driven open
interface integrations.

 * Easily customizable with any development environments
 * Simple Integration with other 3rd party applications



CONTENT MIGRATION

Migrate documents, attachments, & other user-related details and index faster
from your existing platforms.

 * Index content efficiently & accurately
 * Migrate documents, attachments, & user data
 * Migrate any meta-data changes automatically



REPORTS/ANALYTICS

Kapture’s flexible data visualization solution helps you-monitor knowledge base,
article usage, publishing timelines, article aging, user feedback, search
queries, & reports.

 * Customizable reports & analytics
 * Flexible data visualization engine
 * Usage reports (users, API utilization, storage, content etc.,)
 * Deeper view of search queries, visited history, type of articles read, etc.



INTEGRATIONS


INTEGRATION WITH SALESFORCE

Kapture-Salesforce integration provides a comprehensive search interface that
enables Salesforce Case Management users to find answers quickly & easily for
customer queries from their Salesforce Case Management user interface. With this
integration, one or more fields in Salesforce Case Object can be passed as
parameters for Kapture to retrieve relevant search results. The search results
are embedded within Salesforce, designed to maximize agent productivity, &
improve first call resolution rates.


ABOUT US

UnfoldLabs is an Innovative products & services company based in sunny San
Diego, California. As technology trends are expanding at a tremendous rate,
organizations need to re-focus & align with the changing trends & technology.
The professionals at UnfoldLabs are here to help you capture these changes
through innovation & reach new heights. We're an agile team specializing in
mobile, cloud, & new product development/ innovation, who can take you from pure
ideation to complete product development & marketing, ensuring a high level of
success in the market.

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CONTACT US

Name
Email
Message
6YJ7x
Contact Us
Thank you, one of our team Members will Contact you Shortly.
Great! Thank you



EXPLORE KAPTURE TODAY

Explore Features



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