URL: https://support.freshservice.com/en/support/solutions/articles/50000000380-how-often-do-the-reports-get-updated-data-
Submission: On February 26 via manual from GR — Scanned from DE

Summary

This website contacted 26 IPs in 3 countries across 19 domains to perform 85 HTTP transactions. The main IP is 44.206.9.247, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.freshservice.com. The Cisco Umbrella rank of the primary domain is 604471.
TLS certificate: Issued by R3 on January 10th 2024. Valid for: 3 months.
This is the only time support.freshservice.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 44.206.9.247 14618 (AMAZON-AES)
2 2606:4700::68... 13335 (CLOUDFLAR...)
6 18.66.181.6 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
4 2a00:1450:400... 15169 (GOOGLE)
7 18.173.187.97 16509 (AMAZON-02)
12 2400:52e0:1e0... 200325 (BUNNYCDN)
2 52.222.198.5 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
2 2606:4700::68... 13335 (CLOUDFLAR...)
3 18.245.78.126 16509 (AMAZON-02)
1 99.84.88.25 16509 (AMAZON-02)
1 12 18.66.192.23 16509 (AMAZON-02)
1 18.65.32.6 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700:303... 13335 (CLOUDFLAR...)
4 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 2 172.217.18.6 15169 (GOOGLE)
1 3.223.181.209 14618 (AMAZON-AES)
1 3.211.211.11 14618 (AMAZON-AES)
5 35.162.0.166 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
85 26
Apex Domain
Subdomains
Transfer
16 sumome.com
load.sumome.com — Cisco Umbrella Rank: 18913
sumome.com — Cisco Umbrella Rank: 16885
435 KB
12 freshworks.com
widget.freshworks.com — Cisco Umbrella Rank: 19194
143 KB
10 freshservice.com
support.freshservice.com — Cisco Umbrella Rank: 604471
assets.freshservice.com — Cisco Umbrella Rank: 56176
127 KB
9 freshdesk.com
assets6.freshdesk.com — Cisco Umbrella Rank: 67797
assets4.freshdesk.com — Cisco Umbrella Rank: 68461
assets7.freshdesk.com — Cisco Umbrella Rank: 67885
assets2.freshdesk.com — Cisco Umbrella Rank: 67815
assets9.freshdesk.com — Cisco Umbrella Rank: 68790
assets8.freshdesk.com — Cisco Umbrella Rank: 68851
assets3.freshdesk.com — Cisco Umbrella Rank: 67901
390 KB
5 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 85
9303576.fls.doubleclick.net — Cisco Umbrella Rank: 420456
2 KB
4 google.com
www.google.com — Cisco Umbrella Rank: 2
adservice.google.com — Cisco Umbrella Rank: 99
1023 B
4 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 31
21 KB
4 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 40
297 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 6553
622 B
3 gstatic.com
fonts.gstatic.com
44 KB
3 freshmarketer.com
cdn.freshmarketer.com — Cisco Umbrella Rank: 58903
ip.freshmarketer.com — Cisco Umbrella Rank: 212267
tp.freshmarketer.com — Cisco Umbrella Rank: 590547
162 KB
3 cloudfront.net
d1z9ryalr1cz6s.cloudfront.net
22 KB
2 cloudflare.com
cdnjs.cloudflare.com — Cisco Umbrella Rank: 226
5 KB
2 googlecode.com
sjs-tp.googlecode.com — Cisco Umbrella Rank: 624449
2 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 32
4 KB
2 bootstrapcdn.com
netdna.bootstrapcdn.com — Cisco Umbrella Rank: 3072
49 KB
1 ipinfodb.com
api.ipinfodb.com — Cisco Umbrella Rank: 151177
797 B
1 sumo.com
load.sumo.com — Cisco Umbrella Rank: 22904
2 KB
0 fwusercontent.com Failed
src.fwusercontent.com Failed
85 19
Domain Requested by
12 widget.freshworks.com 1 redirects support.freshservice.com
widget.freshworks.com
11 load.sumome.com load.sumo.com
7 assets.freshservice.com support.freshservice.com
5 sumome.com load.sumome.com
4 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
4 www.googletagmanager.com support.freshservice.com
www.googletagmanager.com
3 www.google.de support.freshservice.com
3 www.google.com support.freshservice.com
3 stats.g.doubleclick.net www.google-analytics.com
3 fonts.gstatic.com fonts.googleapis.com
3 d1z9ryalr1cz6s.cloudfront.net support.freshservice.com
3 support.freshservice.com support.freshservice.com
2 9303576.fls.doubleclick.net 1 redirects www.googletagmanager.com
2 cdnjs.cloudflare.com support.freshservice.com
2 sjs-tp.googlecode.com support.freshservice.com
2 assets7.freshdesk.com support.freshservice.com
2 fonts.googleapis.com support.freshservice.com
client
2 assets6.freshdesk.com support.freshservice.com
assets6.freshdesk.com
2 netdna.bootstrapcdn.com support.freshservice.com
netdna.bootstrapcdn.com
1 adservice.google.com 9303576.fls.doubleclick.net
1 tp.freshmarketer.com cdn.freshmarketer.com
1 ip.freshmarketer.com cdn.freshmarketer.com
1 api.ipinfodb.com d1z9ryalr1cz6s.cloudfront.net
1 assets3.freshdesk.com support.freshservice.com
1 assets8.freshdesk.com support.freshservice.com
1 assets9.freshdesk.com support.freshservice.com
1 cdn.freshmarketer.com support.freshservice.com
1 assets2.freshdesk.com support.freshservice.com
1 load.sumo.com support.freshservice.com
1 assets4.freshdesk.com support.freshservice.com
0 src.fwusercontent.com Failed cdn.freshmarketer.com
85 31
Subject Issuer Validity Valid
support.freshservice.com
R3
2024-01-10 -
2024-04-09
3 months crt.sh
bootstrapcdn.com
GTS CA 1P5
2024-01-28 -
2024-04-27
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2023-05-11 -
2024-06-07
a year crt.sh
upload.video.google.com
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh
*.freshservice.com
Amazon RSA 2048 M01
2023-09-22 -
2024-10-20
a year crt.sh
load.sumo.com
R3
2024-02-09 -
2024-05-09
3 months crt.sh
*.googlecode.com
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2023-07-03 -
2024-07-02
a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2023-10-10 -
2024-09-19
a year crt.sh
*.freshmarketer.com
Amazon RSA 2048 M01
2023-04-30 -
2024-05-28
a year crt.sh
*.gstatic.com
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh
ipinfodb.com
GTS CA 1P5
2024-02-01 -
2024-05-01
3 months crt.sh
load.sumome.com
R3
2024-02-04 -
2024-05-04
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh
*.doubleclick.net
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M01
2023-07-11 -
2024-08-08
a year crt.sh
*.sumome.com
Amazon RSA 2048 M03
2024-01-18 -
2025-02-15
a year crt.sh
www.google.com
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh
www.google.de
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh
*.google.com
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh

This page contains 4 frames:

Primary Page: https://support.freshservice.com/en/support/solutions/articles/50000000380-how-often-do-the-reports-get-updated-data-
Frame ID: 96D92831A7EBC99AC9FE6CDDFFFB7EC5
Requests: 73 HTTP requests in this frame

Frame: https://9303576.fls.doubleclick.net/activityi;dc_pre=CJLt6720yYQDFVEMogMdWBoABQ;src=9303576;type=fservice;cat=fresh0;ord=1;num=1948873354908;npa=0;auiddc=1059663275.1708964395;u1=undefined;u3=GA1.3.957857435.1708964395;u4=null;u5=null;u6=null;u7=NULL;u9=https%3A%2F%2Fsupport.freshservice.com%2Fen%2Fsupport%2Fsolutions%2Farticles%2F50000000380-how-often-do-the-reports-get-updated-data-;pscdl=noapi;gtm=45He42l0v6500784za220;gcd=13l3l3l3l1;dma_cps=sypham;dma=1;uaa=;uab=;uafvl=;uamb=0;uam=;uap=;uapv=;uaw=0;epver=2;~oref=https%3A%2F%2Fsupport.freshservice.com%2Fen%2Fsupport%2Fsolutions%2Farticles%2F50000000380-how-often-do-the-reports-get-updated-data-
Frame ID: 0D4402DCB6B4DE7B3E3DFFF05989E4D0
Requests: 2 HTTP requests in this frame

Frame: https://widget.freshworks.com/widgetBase/widget.js
Frame ID: 52DE4D6399E1917A1CFA303323BE7819
Requests: 7 HTTP requests in this frame

Frame: https://widget.freshworks.com/widgetBase/static/media/styles.5fe92f64.css
Frame ID: BA92DC3DC290D6630E5F342454267C89
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

How often do the reports get updated data? : Freshservice

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • cdn\.freshmarketer\.com

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • <!-- (?:End )?Google Tag Manager -->
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • load\.sumome\.com

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

85
Requests

98 %
HTTPS

52 %
IPv6

19
Domains

31
Subdomains

26
IPs

3
Countries

1704 kB
Transfer

6284 kB
Size

20
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 23
  • https://widget.freshworks.com/widgets/50000000007.js HTTP 301
  • https://widget.freshworks.com/widgetBase/bootstrap.js
Request Chain 48
  • https://9303576.fls.doubleclick.net/activityi;src=9303576;type=fservice;cat=fresh0;ord=1;num=1948873354908;npa=0;auiddc=1059663275.1708964395;u1=undefined;u3=GA1.3.957857435.1708964395;u4=null;u5=null;u6=null;u7=NULL;u9=https%3A%2F%2Fsupport.freshservice.com%2Fen%2Fsupport%2Fsolutions%2Farticles%2F50000000380-how-often-do-the-reports-get-updated-data-;pscdl=noapi;gtm=45He42l0v6500784za220;gcd=13l3l3l3l1;dma_cps=sypham;dma=1;uaa=;uab=;uafvl=;uamb=0;uam=;uap=;uapv=;uaw=0;epver=2;~oref=https%3A%2F%2Fsupport.freshservice.com%2Fen%2Fsupport%2Fsolutions%2Farticles%2F50000000380-how-often-do-the-reports-get-updated-data- HTTP 302
  • https://9303576.fls.doubleclick.net/activityi;dc_pre=CJLt6720yYQDFVEMogMdWBoABQ;src=9303576;type=fservice;cat=fresh0;ord=1;num=1948873354908;npa=0;auiddc=1059663275.1708964395;u1=undefined;u3=GA1.3.957857435.1708964395;u4=null;u5=null;u6=null;u7=NULL;u9=https%3A%2F%2Fsupport.freshservice.com%2Fen%2Fsupport%2Fsolutions%2Farticles%2F50000000380-how-often-do-the-reports-get-updated-data-;pscdl=noapi;gtm=45He42l0v6500784za220;gcd=13l3l3l3l1;dma_cps=sypham;dma=1;uaa=;uab=;uafvl=;uamb=0;uam=;uap=;uapv=;uaw=0;epver=2;~oref=https%3A%2F%2Fsupport.freshservice.com%2Fen%2Fsupport%2Fsolutions%2Farticles%2F50000000380-how-often-do-the-reports-get-updated-data-

85 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request 50000000380-how-often-do-the-reports-get-updated-data-
support.freshservice.com/en/support/solutions/articles/
50 KB
17 KB
Document
General
Full URL
https://support.freshservice.com/en/support/solutions/articles/50000000380-how-often-do-the-reports-get-updated-data-
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.206.9.247 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-44-206-9-247.compute-1.amazonaws.com
Software
fwe /
Resource Hash
108b46a7b667579bac9ce5071d31ace0cced7a55332fba72caa66e2073ffa8bb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.69 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Mon, 26 Feb 2024 16:19:54 GMT
etag
W/"60cf3efa7e6fcb73b98cfe2455bd3db7"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
570
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
260224162054
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
88815ae3-2771-4bf6-ac4c-93e15eecc6c3
x-trace-id
00-940250907ea62ef9802e137274e069ed-9efd611a45ea9a16-00
x-xss-protection
1; mode=block
font-awesome.css
netdna.bootstrapcdn.com/font-awesome/3.2.1/css/
27 KB
6 KB
Stylesheet
General
Full URL
https://netdna.bootstrapcdn.com/font-awesome/3.2.1/css/font-awesome.css
Requested by
Host: support.freshservice.com
URL: https://support.freshservice.com/en/support/solutions/articles/50000000380-how-often-do-the-reports-get-updated-data-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:bcf , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
22a22e76f4de930e54dd33af00c71b68828847409e5e79787df5224dd9776c6f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.freshservice.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.69 Safari/537.36

Response headers

date
Mon, 26 Feb 2024 16:19:55 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
cdn-edgestorageid
601
age
9128617
cdn-cachedat
08/03/2021 17:42:29
cdn-pullzone
252412
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
last-modified
Mon, 25 Jan 2021 22:04:51 GMT
cdn-proxyver
1.0
cdn-requestpullcode
200
server
cloudflare
vary
Accept-Encoding
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cdn-cache
HIT
cdn-uid
b1941f61-b576-4f40-80de-5677acb38f74
cache-control
public, max-age=31919000
cdn-requestid
9026c9e4abb125cb82a6f9e5488a7cfc
timing-allow-origin
*
cdn-requestcountrycode
DE
cdn-status
200
cf-ray
85b9832cdb7a4d26-FRA
cdn-requestpullsuccess
True
portal_utils-83ada44a269c552c54b626cf88f4b3f5f6141b36e5921e2061b52dfba15293b5.css
assets6.freshdesk.com/assets/cdn/
247 KB
81 KB
Stylesheet
General
Full URL
https://assets6.freshdesk.com/assets/cdn/portal_utils-83ada44a269c552c54b626cf88f4b3f5f6141b36e5921e2061b52dfba15293b5.css
Requested by
Host: support.freshservice.com
URL: https://support.freshservice.com/en/support/solutions/articles/50000000380-how-often-do-the-reports-get-updated-data-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.181.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-181-6.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
06da9e49c8f3fe1d9bbd7419e49ff2b0b674052319950f6c876417c57b6b90ad

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.freshservice.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.69 Safari/537.36

Response headers

date
Wed, 06 Sep 2023 04:09:03 GMT
content-encoding
gzip
via
1.1 47755cdb8b36419a04f12ee3c24f7fae.cloudfront.net (CloudFront)
x-amz-version-id
sV6bKal1lr.Tc09uOqS3fNGJIlv16mxM
x-amz-cf-pop
MUC50-P1
age
14991053
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
82584
last-modified
Thu, 02 Feb 2023 04:49:35 GMT
server
AmazonS3
etag
"3de2ff25378c6c35d52c2957b730cb57"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
zxh6TmypbS2Dd_lmNwcnow_rBPC-gLlBBqFSH3wHhy-bKRrTKMZQrA==
expires
Fri, 02 Feb 2024 10:49:34 GMT
theme.css
support.freshservice.com/support/
206 KB
81 KB
Stylesheet
General
Full URL
https://support.freshservice.com/support/theme.css?v=3&d=1707209507
Requested by
Host: support.freshservice.com
URL: https://support.freshservice.com/en/support/solutions/articles/50000000380-how-often-do-the-reports-get-updated-data-
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.206.9.247 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-44-206-9-247.compute-1.amazonaws.com
Software
fwe /
Resource Hash
7a2c82212fa121e84defb6aba0226e8a7617b85feba531889ea595c2306aecc2
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Response headers

date
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content-encoding
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content-encoding
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Response headers

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Full URL
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H2
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Request headers

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Response headers

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Full URL
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Request headers

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Response headers

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Response headers

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Response headers

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Response headers

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content-encoding
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Response headers

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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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expires
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collect
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3 B
70 B
XHR
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Request headers

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Response headers

pragma
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date
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x-content-type-options
nosniff
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server
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cache-control
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cross-origin
alt-svc
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expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
355 B
XHR
General
Full URL
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Protocol
H2
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Resource Hash
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Security Headers
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Request headers

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accept-language
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User-Agent
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Response headers

pragma
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x-content-type-options
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server
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cache-control
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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expires
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collect
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4 B
70 B
XHR
General
Full URL
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Protocol
H2
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Security Headers
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Request headers

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User-Agent
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Content-Type
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Response headers

pragma
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x-content-type-options
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server
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cache-control
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
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Requested by
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Protocol
H2
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Server
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Software
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Resource Hash
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Security Headers
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Request headers

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User-Agent
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Response headers

pragma
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x-content-type-options
nosniff
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server
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cache-control
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alt-svc
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expires
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Protocol
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Request headers

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Response headers

alt-svc
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cache-control
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content-encoding
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expires
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server
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Redirect headers

alt-svc
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cache-control
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0
content-type
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cross-origin-resource-policy
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expires
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follow-only-when-prerender-shown
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Full URL
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Protocol
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Software
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Request headers

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User-Agent
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Response headers

getandset
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429 B
XHR
General
Full URL
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Requested by
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H2
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accept-language
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Response headers

pragma
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server
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vary
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Request headers

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Response headers

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content-encoding
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last-modified
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access-control-allow-methods
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Full URL
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Request headers

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accept-language
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User-Agent
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Response headers

date
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server
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x-frame-options
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vary
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Request headers

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User-Agent
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Response headers

pragma
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x-content-type-options
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p3p
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Full URL
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Request headers

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Response headers

pragma
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x-content-type-options
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p3p
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Resource Hash
3cfb3d15a79010b9427845e8f3f1ac5b740ff60f7c0f28d241420fad9275d51a

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.freshservice.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.69 Safari/537.36

Response headers

date
Mon, 26 Feb 2024 16:19:57 GMT
content-encoding
br
cdn-edgestorageid
1081
x-amz-request-id
AMJFGPSDMQV67Y7E
cdn-cachedat
01/30/2024 04:14:43
cdn-pullzone
1686293
x-amz-id-2
FtxBLNRE4/rIx5nd4nvfCYltaPd5xDiQb/PBFCR4CN4kzUGOrZyUE5r9F/nWv761fMOfrPkMAEs=
last-modified
Tue, 30 Jan 2024 04:02:48 GMT
server
BunnyCDN-DE1-1080
cdn-proxyver
1.04
cdn-requestpullcode
200
etag
W/"3a6030bbbfe46a13e32a2bd0a3c25620"
vary
Accept-Encoding, Accept-Encoding
content-type
application/javascript
cdn-cache
HIT
cdn-uid
9c82050d-8a2a-487e-850e-e2fa1f9b77c3
cache-control
public, max-age=2592000
cdn-requestid
b3dc54df1731b4891c2f4a42fa9b1447
cdn-requestcountrycode
DE
cdn-status
200
cdn-requestpullsuccess
True
css
fonts.googleapis.com/
66 KB
2 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:200italic,300italic,400italic,500italic,600italic,700italic,800italic,900italic,200,300,400,500,600,700,800
Requested by
Host: client
URL: about:client
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
13b36e3ed76d8e00bbb541da922af895344bb8921edb34fac45ab5afe4186f71
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.freshservice.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.69 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Mon, 26 Feb 2024 16:19:57 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Mon, 26 Feb 2024 14:27:31 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 26 Feb 2024 16:19:57 GMT
features
sumome.com/api/site/4e0291de999c78307d90b998017a0dc004a41af2f94239e734606b325d9dc5b2/
3 KB
1 KB
XHR
General
Full URL
https://sumome.com/api/site/4e0291de999c78307d90b998017a0dc004a41af2f94239e734606b325d9dc5b2/features?site_id=4e0291de999c78307d90b998017a0dc004a41af2f94239e734606b325d9dc5b2
Requested by
Host: load.sumome.com
URL: https://load.sumome.com/70.22992d500b681ba775f8.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
35.162.0.166 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-162-0-166.us-west-2.compute.amazonaws.com
Software
nginx/1.21.5 /
Resource Hash
058f76d93a417240888fe7522aca5a1322f3ff8f86ddc950a3c347f0a1ac57da
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Accept
application/json, text/plain, */*
Referer
https://support.freshservice.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.69 Safari/537.36
X-Sumo-Auth
dc7OKmyBiaZ6Yuc73gSF7KBH

Response headers

date
Mon, 26 Feb 2024 16:19:57 GMT
content-encoding
gzip
server
nginx/1.21.5
etag
"-362431178"
x-frame-options
SAMEORIGIN
vary
Origin, Accept-Encoding
content-type
application/json; charset=utf-8
access-control-allow-origin
https://support.freshservice.com
access-control-allow-credentials
true
x-robots-tag
noindex, nofollow
features
sumome.com/api/site/4e0291de999c78307d90b998017a0dc004a41af2f94239e734606b325d9dc5b2/ Frame
0
0
Preflight
General
Full URL
https://sumome.com/api/site/4e0291de999c78307d90b998017a0dc004a41af2f94239e734606b325d9dc5b2/features?site_id=4e0291de999c78307d90b998017a0dc004a41af2f94239e734606b325d9dc5b2
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
35.162.0.166 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-162-0-166.us-west-2.compute.amazonaws.com
Software
nginx/1.21.5 /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
x-sumo-auth
Access-Control-Request-Method
GET
Origin
https://support.freshservice.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.69 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
pragma, x-requested-with, accept, x-sumo-auth, x-sumo-token, content-type
access-control-allow-methods
GET,HEAD,PUT,POST,DELETE
access-control-allow-origin
https://support.freshservice.com
access-control-max-age
2592000
date
Mon, 26 Feb 2024 16:19:57 GMT
server
nginx/1.21.5
cro
src.fwusercontent.com/
0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
src.fwusercontent.com
URL
https://src.fwusercontent.com/cro

Verdicts & Comments Add Verdict or Comment

160 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 object| 5 object| dataLayer function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ undefined| Sizzle function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism function| gtag object| portal number| attachment_size string| blocked_extensions object| jQuery18304272627789223369 object| contact_number function| cleanWhitespace object| session string| option string| query_str function| ipinfocb object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga function| postscribe object| google_tag_manager_external number| iCookieLength string| sCookieName string| sSourceParameterName function| _getQueryStringValue function| _setCookie object| sumome object| webpackJsonpsumome object| gaplugins object| gaGlobal object| gaData number| zargetMain object| freshsales object| ZargetUrlChangeTrigger function| beforeunload boolean| zg_is_new_visitor object| zargetCookie function| zg_selector function| integrations function| runZGHeatmap function| runZGPausedExp object| expEvt function| zarget$ function| fm_$ object| zargetAPI object| FMApi object| triggerHeatmapExperiment object| bulkDetails number| zarget_geo_requestedtime function| setGeoTargeting boolean| zarget_experiments_loaded number| zarget_experimenttimeoutid object| ZargetFunnelAPI object| FMFunnelAPI object| FM object| ZargetFormAPI object| FMFormApi function| ZargetForm boolean| fm_sr_debug_mode object| fwSettings function| FreshworksWidget function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame object| FwBootstrap function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang undefined| _ object| sumo object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha boolean| __smLoaded object| jQuery110209580768528183099 string| zarget_masteruserid boolean| zarget_crossdomainrequestgoing

20 Cookies

Domain/Path Name / Value
support.freshservice.com/en/support/solutions/articles Name: __smVID
Value: d8c48a51d47e25f3048f56105a2257151ddac686312d94edda9dbfec26a84f9a
support.freshservice.com/en/support/solutions/articles Name: location
Value: %7B%22statusCode%22%3A%22OK%22%2C%22statusMessage%22%3A%22%22%2C%22ipAddress%22%3A%222001%3Aac8%3A20%3A3a00%3A1012%3A8b3e%3A2b06%3A4995%22%2C%22countryCode%22%3A%22DE%22%2C%22countryName%22%3A%22Germany%22%2C%22source%22%3A%22ipinfodb%22%2C%22version%22%3A0.4%7D
support.freshservice.com/ Name: _x_w
Value: 35
support.freshservice.com/ Name: _helpkit_session
Value: BAh7B0kiD3Nlc3Npb25faWQGOgZFVEkiJWZiOTM0ZjE0YThhOThjY2FmMDkxOWYxNzJmMDc2NzcwBjsAVEkiEF9jc3JmX3Rva2VuBjsARkkiMTFQSmR1T2xzbUIwUVMxNTUySTVqMGQzTHU4dGNGOFV2cWRKbjAyRWVBeEU9BjsARg%3D%3D--4f4f438f90daae86bbdfa01215d8c8bdc6d439da
support.freshservice.com/ Name: aw_source
Value: direct
.support.freshservice.com/ Name: _ga
Value: GA1.3.957857435.1708964395
.support.freshservice.com/ Name: _gid
Value: GA1.3.1371087804.1708964395
.support.freshservice.com/ Name: _gat_UA-46335405-3
Value: 1
.freshservice.com/ Name: _ga
Value: GA1.2.957857435.1708964395
.freshservice.com/ Name: _gid
Value: GA1.2.1371087804.1708964395
.freshservice.com/ Name: _gat_gtag_UA_46335405_3
Value: 1
.freshservice.com/ Name: _dc_gtm_UA-46335405-1
Value: 1
.freshservice.com/ Name: _gcl_au
Value: 1.1.1059663275.1708964395
.freshservice.com/ Name: zarget_user_id
Value: 02ccd319-7e87-4e1f-f943-3cf7d261d15d
.freshservice.com/ Name: 02ccd319-7e87-4e1f-f943-3cf7d261d15d
Value: 1
support.freshservice.com/ Name: 02ccd319-7e87-4e1f-f943-3cf7d261d15d
Value: 1
.freshservice.com/ Name: zarget_visitor_info
Value: %7B%22BTTWSRX%22%3A1556132%7D
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.doubleclick.net/ Name: receive-cookie-deprecation
Value: 1
support.freshservice.com/ Name: __smToken
Value: dc7OKmyBiaZ6Yuc73gSF7KBH

4 Console Messages

Source Level URL
Text
network error URL: https://sjs-tp.googlecode.com/git/js/jquery.slides.min.js
Message:
Failed to load resource: the server responded with a status of 404 ()
network error URL: https://sjs-tp.googlecode.com/git/css/font-awesome.min.css
Message:
Failed to load resource: the server responded with a status of 404 ()
other warning URL: https://support.freshservice.com/en/support/solutions/articles/50000000380-how-often-do-the-reports-get-updated-data-
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
network error URL: https://ip.freshmarketer.com/json/?callback=setGeoTargeting
Message:
Failed to load resource: the server responded with a status of 404 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

9303576.fls.doubleclick.net
adservice.google.com
api.ipinfodb.com
assets.freshservice.com
assets2.freshdesk.com
assets3.freshdesk.com
assets4.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
assets8.freshdesk.com
assets9.freshdesk.com
cdn.freshmarketer.com
cdnjs.cloudflare.com
d1z9ryalr1cz6s.cloudfront.net
fonts.googleapis.com
fonts.gstatic.com
ip.freshmarketer.com
load.sumo.com
load.sumome.com
netdna.bootstrapcdn.com
sjs-tp.googlecode.com
src.fwusercontent.com
stats.g.doubleclick.net
sumome.com
support.freshservice.com
tp.freshmarketer.com
widget.freshworks.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
src.fwusercontent.com
172.217.18.6
18.173.187.97
18.245.78.126
18.65.32.6
18.66.181.6
18.66.192.23
2400:52e0:1e00::1080:1
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2606:4700::6811:180e
2606:4700::6812:bcf
2a00:1450:4001:802::2002
2a00:1450:4001:803::2003
2a00:1450:4001:806::200e
2a00:1450:4001:809::2003
2a00:1450:4001:80b::200a
2a00:1450:4001:812::2008
2a00:1450:4001:82f::2004
2a00:1450:400c:c00::9b
2a00:1450:400c:c0a::52
3.211.211.11
3.223.181.209
35.162.0.166
44.206.9.247
52.222.198.5
99.84.88.25
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