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Submission: On October 13 via api from US — Scanned from DE
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Submission: On October 13 via api from US — Scanned from DE
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Already Registered? Register for Oct 26-27 * 2022 Conferences * BACK * Virtual Conference – Feb. 2022 * Virtual Conference – May 2022 * Virtual Conference – Aug. 2022 * Virtual Conference – Oct. 2022 * Agenda * Sponsorship * Speakers * Video Library * BACK * Video Library – Q1 2022 * Video Library – Q2 2022 * Video Library – Q3 2022 * FAQs * About Us * Contact Us * Register For Free HOME Master the Mayhem! Conquer the Digital Chaos and Deliver Game-Changing Customer Experiences VIRTUAL CONFERENCE CUSTOMER EXPERIENCE STRATEGIES FOR AN ACCELERATED REALITY February 16-17, 2022 Now On Demand VIRTUAL CONFERENCE NEXTGEN CUSTOMER SERVICE EXCELLENCE May 18-19, 2022 Now On Demand VIRTUAL CONFERENCE HOW GREAT ORGANIZATIONS EMPOWER CUSTOMER EXPERIENCE TEAMS August 17-18, 2022 Now On Demand VIRTUAL CONFERENCE FUTURE CX - BLENDING PHYSICAL & DIGITAL EXPERIENCES October 26-27, 2022 Register for Free FEATURED SPEAKERS Sean AlbertsonHead of Client Experience Measurement & AnalyticsCharles Schwab & Co., Inc.Michele BartramCustomer Experience OfficerU.S. Census BureauCamille StewartGlobal Head of Product Security StrategyGoogle Websites Meet the Speakers DX SUMMIT Q4 BEGINS OCTOBER 26, 2022 13 Days 03 Hours 30 Minutes 24 Seconds ATTENDEES RAVE ABOUT DX SUMMIT 96% Agenda Satisfaction “LOVED THE CASE STUDIES AND THE DIFFERENT INDUSTRIES REPRESENTED.” 86% Recommendation Rate “I SHARED THE EVENT ON LINKEDIN WITH CLIENTS AND COLLEAGUES. I AM VERY CAREFUL ABOUT WHAT I SHARE, AND YOUR EVENT WAS AN EASY DECISION.” 80% Return Viewership “I WAS VERY IMPRESSED WITH THE AVAILABILITY OF THE PRESENTATIONS AND THE IMMEDIATE AVAILABILITY OF RECORDINGS. I WAS ABLE TO CATCH UP WITH SESSIONS AN HOUR OR TWO LATER.” "Thanks for providing on-demand recordings!" Attendee FeedbackDXS20 "I thought you all nailed the virtual summit experience. You've definitely set a bar." Attendee FeedbackDXS20 "Great speakers, great format! I learned so much.." Attendee FeedbackDXS20 "The online platform was terrific!! It was super easy to navigate and everything was very quick to load." Attendee FeedbackDXS20 "I was one of the speakers and you guys treated us like rockstars and I appreciated that." Attendee FeedbackDXS20 "Very good format versus others I've viewed recently. Quick sessions, all in one day, and good Slack use for community." Attendee FeedbackDXS20 "I really enjoyed the event and appreciate the opportunity to participate. Happy Hour was absolutely wonderful!" Attendee FeedbackDXS20 "Thanks for providing on-demand recordings!" Attendee FeedbackDXS20 "I thought you all nailed the virtual summit experience. You've definitely set a bar." Attendee FeedbackDXS20 Previous Next VIRTUAL CONFERENCE CUSTOMER EXPERIENCE STRATEGIES FOR AN ACCELERATED REALITY February 16-17, 2022 On Demand VIRTUAL CONFERENCE NEXTGEN CUSTOMER SERVICE EXCELLENCE May 18-19, 2022 On Demand VIRTUAL CONFERENCE HOW GREAT ORGANIZATIONS EMPOWER CUSTOMER EXPERIENCE TEAMS August 17-18, 2022 On Demand VIRTUAL CONFERENCE FUTURE CX - BLENDING PHYSICAL & DIGITAL EXPERIENCES October 26-27, 2022 Learn More WATCH THE PREVIOUS 2022 EVENTS ON DEMAND CUSTOMER EXPERIENCE STRATEGIES FOR AN ACCELERATED REALITY Now Available ON DEMAND CONFERENCE TOPICS: * CX strategy and marketing priorities for 2022 * Customer listening and expanded Voice of Customer * Contact center optimization using AI and predictive analytics * CX strategy, CDPs and the customer conundrum * Data privacy v. personalization: first-party data, cookies * Game-changing solutions: composable DXP, low-code and more WATCH NOW NEXTGEN CUSTOMER SERVICE EXCELLENCE Now Available ON DEMAND CONFERENCE TOPICS: * Call Center Innovation – Intelligent Automation, Artificial Intelligence, Prescriptive Analytics and More * Voice of the Customer Best Practices – Operationalizing VoC Across Customer Touch and Service Points * The Omnichannel Conundrum – Leveraging Customer Data and Personalization in a Privacy Conscious World * Human vs Bots – Balancing Self Service, Conversational AI/ML and RPA with Human Touch * Hybrid & Remote Call Centers – Lessons Learned from 2020 to 2022 WATCH NOW HOW GREAT ORGANIZATIONS EMPOWER CUSTOMER EXPERIENCE TEAMS Now Available ON DEMAND CONFERENCE TOPICS: * Cultivating Operational Agility: Leadership, Culture and How New Tech Like Headless, Composable/MACH and Low Code Change the Game * Modern Customer Journey Tools & Practices for Deep Empathy and Team Alignment * Customer Data Management for Employee Empowerment & Intelligent Experiences * Operationalizing Voice of the Customer and Empowering the Frontline * The Human Factor: Blending AI, Insights and Conversations to Solve Customer Pains WATCH NOW View the Agenda CONNECT WITH DIGITAL CX LEADERS Previous Next MASTER THE DIGITAL MAYHEM! Tone down the noise — at DX Summit you will: * Gain key digital customer experience skills that help you shape your 2022 initiatives * Learn first hand how some of the top brands run their digital ops * Get up to speed on the aspirations and realities of AI, Machine Learning and Customer Data Platforms View the Agenda WHO SHOULD ATTEND Digital Customer Experience Executives Customer Engagement Leadership Analytics and Optimization Owners TAKE THE NEXT STEP Digital Experience Summit gives you unparalleled access to the latest independent research and the people leading industry advancements. VIRTUAL CONFERENCE CUSTOMER EXPERIENCE STRATEGIES FOR AN ACCELERATED REALITY February 16-17, 2022 On Demand VIRTUAL CONFERENCE NEXTGEN CUSTOMER SERVICE EXCELLENCE May 18-19, 2022 On Demand VIRTUAL CONFERENCE HOW GREAT ORGANIZATIONS EMPOWER CUSTOMER EXPERIENCE TEAMS August 17-18, 2022 On Demand VIRTUAL CONFERENCE FUTURE CX - BLENDING PHYSICAL & DIGITAL EXPERIENCES October 26-27, 2022 Learn More WANT TO SPONSOR? Engage today's top digital customer experience executives. Contact Us STAY IN THE LOOP Get regular program updates and pricing alerts (all fields are required). Sign-Up Submit JOIN THE COMMUNITY #DXS22 Digital Experience Summit is produced by Simpler Media Group. Visit other our brands: © Simpler Media Group, Inc. All rights reserved. Privacy Policy | Terms of Use | Digital Experience News AddThis Sharing Sidebar Share to LinkedInLinkedInShare to TwitterTwitterShare to FacebookFacebookShare to BufferBufferShare to EmailEmail Hide Show Close AddThis