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SERVICE PROPOSAL

for


MR I NAMASASU

Proposal Number: 1845381

Prepared by: James Francis, Rockhampton, 9 September 2022

ABN: 90 070 345 845

Dear Mr Namasasu,


THANK YOU FOR CONSIDERING GRACE

In response to your enquiry, we have prepared this proposal for your
consideration.

Since 1911, Grace has been leading the way in household removals. With 38
branches across Australia and New Zealand, our reach spans across the globe and
we are proud to be internationally recognised as a worldwide leader and
specialist in household removals.

We know that no two clients are the same, and our commitment to flexibility and
offering customised service solutions is paramount. 

> At Grace, our team is committed to making your move as stress-free as
> possible.

If you have any questions about our proposal, please do not hesitate to contact
me at the details below. 

We look forward to taking care of your move, 

James Francis | Grace

jfrancis@grace.com.au | 1300 723 844 | grace.com.au


THE GRACE EXPERIENCE

> Moving with Grace gives you peace of mind. We’re a one-stop shop that has a
> proven track record of reliability and delivering on our promise. 

We’ll offer you a fixed price quotation and the best insurance at competitive
rates. We deliver door-to-door and, whether you’re moving up the street or
across the country, we’ll manage your move from start to finish.


PACKING

To avoid major disruption to your day-to-day life, our professional moving staff
can pack your household items within the agreed time frame.

Grace can pack all items in your household using materials purpose designed to
protect valuables in transit. Fragile items such as china and glassware are
wrapped in custom paper and then packed in double-thickness cartons. Our staff
are fully trained moving professionals, with Grace packing you not only benefit
from our expertise but it reduces the burden on your family significantly during
the relocation process.


FURNITURE PROTECTION

On moving day, all hard furniture items are wrapped in preparation for transit,
either in purpose designed high quality furniture blankets or in shock resistant
poly bubble export wrap. Both of these options afford excellent protection
during transit and handling. Soft furnishings such as beds, lounge settees and
armchairs will be placed in plastic protector bags to guard against marking
during transit and handling.

Grace has a commitment to sustaining the environment, as a consequence the great
majority of our materials are recycled.


INVENTORY MANAGEMENT

We will prepare a detailed inventory of your household goods, describing and
numbering each item. This document is the key to ensuring the safe transit of
your effects over longer distances as it is checked and cross checked as the
shipment progresses from uplift through to delivery.


TRANSIT

We own and operate one of the largest fleets of correctly specified vehicles and
furniture containers in Australia, with this dedicated fleet servicing the
entire continent. By utilising all modes of transport, managed through our
centralised logistics management centre, we can provide a cost-effective,
efficient and timely service.


DELIVERY

We will deliver your effects to your door, unload, place and unwrap all of your
furniture. We will also unpack items packed by Grace to bench top and on
completion, will remove all of the packing debris allowing you to settle quickly
into your new home.


IT'S THE LITTLE THINGS

Moving with Grace gives you peace of mind. We’re a one-stop shop that has a
proven track record of reliability and delivering on our promise. We’ll offer
you a fixed price quotation and the best insurance at competitive rates. We
deliver door-to-door and we’ll manage your move from start to finish. Our
reputation is solid and we have excellent references to prove it.


ARRANGEMENTS

Collection and Delivery are from and to ground floor(s) and with good access
unless otherwise stated. For 'When in area' delivery please refer to the
Delivery section in our General Conditions of Removal and Storage.

Please note: The following Service Proposal is subject to the work being carried
out Monday to Friday in normal working hours, excluding Public Holidays. The
removal charges do not include the handling, storage or re-delivery of your
goods if the goods are going into store. Additional charges apply for this
service and for transit insurance, if required.

Quarantine: If you are moving to another state or territory, and plan to bring
your personal and household goods with you, it’s important to know about the
applicable quarantine laws.

Pests, diseases and weeds can be spread from one part of Australia to another
through the movement of: Plants or plant products;  Animals or animal products;
Soil; Agricultural machinery and other equipment; or Recreational equipment.

You must take care when packing your household goods to ensure no prohibited
items are included. For more information and comprehensive lists please read
the Australian Interstate Quarantine: A travellers guide.





SPECIAL REQUESTS / INSTRUCTIONS

Not applicable






DETAILS

The Removal and/or Storage of household furniture and effects:



MOVING FROM

PACK DATE(S)

ON

20 Tomtit Avenue

Parkhurst Qld 4702

26/09/22

27/09/22





MOVING TO

ON

Residence to be advised

Melbourne Vic 3000

To be advised




STORAGE CHARGES

If required, storage is available at the following rates.

STORAGE OPTIONS (IF REQUIRED)

CHARGES (incl. GST) 

Storage Rental per week

Price on enquiry

Handling Fee

(stowing into store and un-stowing out of store)

Price on enquiry

Delivery from store to residence: Suburb to be advised

Price on enquiry







STORAGE INSURANCE




 Easy Cover - The Ultimate Cover

Calculated at 0.088% of declared value per week

 or




 Easy Cover - The Essentials Cover

Calculated at 0.077% of declared value per week





SERVICE PROPOSAL

REMOVAL CHARGES

Packing $2,319.41 Removal $10,021.41

OPTIONAL SERVICES (*PLEASE TICK TO SELECT)

Vehicle Transportation (301DR3) $1,786.18 Vehicle Transportation (485DL4)
$1,786.18 Vehicle Transportation (902DD9) $1,786.18 Vehicle Transportation (TBA)
$1,786.18

Subtotal $12,340.82 Discount -$0.00 Total charges (incl. GST) for Packing,
Removal & Optional Services (*IF SELECTED ABOVE) $12,340.82

Accept Quote


INSURANCE

At Grace we are justifiably proud of the service we provide, our focus is always
on the provision of a high-quality service and the minimisation of risk during
the relocation process.

That said, it pays to be aware of the fact that your goods are exposed to a
number of risks of which many are outside our control whilst your goods are in
transit and/or storage. Just as you need to protect your valuable possessions
and property in your home, we have an obligation to recommend that you consider
protecting the same valuable personal possessions and property whilst in transit
and/or storage.


WE CAN ARRANGE COMPREHENSIVE TRANSIT AND STORAGE INSURANCE ON YOUR BEHALF.

Insurance options, including GST, are:

Easycover - The Ultimate Cover

Calculated at 4.40% of declared value. A minimum premium will apply.

or

Easycover - The Essentials Cover

Calculated at 3.30% of declared value. A minimum premium will apply.

Please review our Product Disclosure Statement (PDS) and Financial Service Guide
(FSG) to see more detail about our arrangements and the insurance covers that we
offer. It is important that you have read and understood all information in the
Insurance Proposal and the Removal and Storage Conditions.  


STORAGE

Grace offers a safe, clean and secure storage option for your effects whether it
is during transit, or for the short or long-term. When you store your effects
with Grace, your belongings will be carefully stored in purpose-built modules
designed to enhance the security and safety of each item.

Grace are able to store carpets and rugs in specially designed storage areas
to ensure that the original condition of each item is maintained. To assist you
with the transition into a new home, our dedicated storage facilities allow easy
access to your effects for you to add or remove items from storage. With
reasonable notification, this can be arranged at a time that suits you.





AT GRACE, WE GO THAT STEP FURTHER.

Grace will work with you to develop a moving schedule that meets YOUR needs. 
And if you're moving to an Australian address, we can even lend you a hand
connecting your home to essential utilities with GRACE CONNECT, a FREE
connection service to the essentials to make moving house as easy as possible.

To get connected visit connectnow.com.au/grace-connect and fill in your
details. One of our consultants will contact you within one business day – it’s
that simple!


SPECIALIST SERVICES

> Our optional specialist services make moving even easier, giving you more time
> to enjoy the important things in life.

At Grace, years of experience have taught us that relocations involve so much
more than just furniture removal. That’s why we offer a range of optional
specialist services to help save you time, effort and give you peace of mind
throughout the entire process.


PET RELOCATION

We know that your pets are part of your family, so we provide door-to-door
transportation options for your furry friends, giving you peace of mind knowing
your pets are safe. 


ESSENTIAL ITEMS DELIVERY

Often our clients seek some form of temporary accommodation while they become
accustomed to their new location, and we can arrange the delivery of essential
items directly to your temporary residence while your main shipment remains in
storage awaiting relocation to your permanent residence.


HOME CLEANING & GARDENING

After your move, you want to focus on settling in to your new home, not worry
about cleaning your old one. Grace offers a range of home cleaning services,
tailored to your needs, to make leaving your old even home easier.

By taking care of your gardening needs prior to your departure or before you
arrive, you can spend your time settling in rather than doing chores. We can mow
lawns, remove garden and/or domestic rubbish and tidy up the yard and garden.


VEHICLE TRANSPORT

At Grace, we make it easy to transport your car, van, boat or motorcycle
anywhere in the world, with a transport solution tailored to meet your needs.


FINE ART

Grace’s fine art team are specially trained to manage the packaging and
transportation of high-value pieces of art, treasured family heirlooms and
mementos. With Grace, your valuables are protected.


VALET SERVICES

We can help you get settled into your home as quickly as possible by completely
unpacking and organising your belongings for you. You choose what they do and
for how long, then just simply move in and enjoy your new home.


MOBILITY

Grace can help take the stress out of moving to a new city by assisting you with
home and school searches, orientation tours and temporary housing solutions, all
tailored to your individual needs.


FOREIGN EXCHANGE

Grace has partnered with a leader in global foreign exchange to provide you with
a simple, safe and secure solution for transferring funds internationally, all
at competitive rates.

You can rest assured that Grace will provide you with a professional and
consistent level of service from start to finish, regardless of your
destination. We are meticulous when it comes to selecting our service partners.
Their values and commitment to service must reflect our own. Our selection
criteria demand a consistently high quality service delivery, proven culture of
commitment to client-centric service solutions, cost effective services and
financial stability.

If you'd like me to arrange any of these optional services for you, simply let
me know, or tick the relevant box in the quote section to book the services
required.


MOVE HOUSE, MAKE A DIFFERENCE

Moving house is one of the few times you are forced to sort through every inch
of your home and it can be amazing what you find, plus what you no longer
require. When packing up your home for your forthcoming Grace relocation, simply
pack any good quality items that you no longer require into the ‘move house,
make a difference’ carton and Grace will deliver to Vinnies on your behalf,
raising much needed funds to support societies most vulnerable across a wide
range of national programs.

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