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MANCHESTER AIRPORT READY FOR CHRISTMAS DESPITE EARLIER CHAOS, SAYS BOSS

Published
22 November 2022

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Image source, Chris Pike
Image caption,
Passengers had to queue for hours on the bridge connecting terminals at the
airport in May

Manchester Airport's boss has promised it is ready to transport passengers this
Christmas and there will no repeat of earlier chaos.

The facility was plagued with long queues, delays and cancelled flights earlier
this year.

An additional 700 staff have been recruited this year with 250 more to be
brought in to cope with the expected 1.7m passengers.

Managing director Chris Woodroofe said: "We are absolutely ready Christmas."

Passengers had branded the airport a "complete nightmare" after weeks of chaos.
with passengers missing flights because of long queues at security.

Manchester Airport had previously blamed staff shortages and a post-pandemic
spike in demand.



Mr Woodroofe, who is originally from Widnes, Cheshire, was appointed in June and
replaced Karen Smart who stepped down in April after eight years in the
business.

He told BBC North West Tonight: "We are very much looking foward to 1.7m
passengers travelling through the airport during that Christmas period.

"We are now delivering really decent experiences for our passengers, very much
back to 2019 levels of performance."

He insisted the airport is "now a very different experience" than earlier in the
year.

The problems first came to light in mid-March when passengers were left waiting
for hours, with some forced to queue outside in the car park.



Why not follow BBC North West on Facebook, Twitter and Instagram? You can also
send story ideas to northwest.newsonline@bbc.co.uk




RELATED TOPICS

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