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J.P. MORGAN IN GERMANY

Local expertise. Global resources. Our commitment to Germany.

Solutions
Regulatory information
Contact us


ABOUT US

Our history in Germany dates back to 1928, when we opened a representative
office. Post-World War II, we were the first foreign bank to re-open branches in
Germany in 1947. We offer clients products and services from our corporate and
investment bank, asset management, private banking as well as commercial
solutions.

J.P. Morgan has operated in Europe for nearly 200 years and has a sophisticated
local market presence across Europe, the Middle East and Africa (EMEA). Within
the Europe, Middle East, and Africa (EMEA) region, J.P. Morgan has an
unparalleled client base and leadership across the spectrum of financial
services products. The regional head office in London is complemented by a
strong regional footprint, with offices in all major financial centers.

Globally, through the JPMorgan Chase Foundation, we make philanthropic
investments in cities where we have major operations, assisting those at a
disadvantage by helping them build better lives for themselves, their families
and their communities. Across EMEA, the firm focuses its investment and
attention on three pillars: Economic Development, Financial Empowerment and
Workforce Readiness.

J.P. Morgan is a global leader in financial services, offering solutions to the
world's most important corporations, governments and institutions in more than
100 countries. As announced in 2020, JPMorgan Chase will deploy $2 billion in
philanthropic capital around the world by 2025. We also lead volunteer service
activities for employees in local communities by utilizing our many resources,
including those that stem from access to capital, economies of scale, global
reach and expertise.


WHAT PROBLEM CAN WE SOLVE TOGETHER?

slide 1 of 9

Investment Banking

Providing investment banking solutions, including mergers and acquisitions,
capital raising and risk management, for a broad range of corporations,
institutions and governments.

Learn More

J.P. Morgan Payments: More Than a Payments Partner

J.P. Morgan Payments is your partner for commerce, receivables, cross-currency,
trade & working capital, blockchain, liquidity solutions, payables and more.

Learn More

Commercial Banking

We provide credit, financing, treasury and payment solutions to help your
business succeed. We also offer best-in-class commercial real estate services
for investors and developers.

Learn More

Markets

Offering market-leading research, proprietary pricing data and analytics, and
trade execution across multiple asset classes, including credit, equities and
FX.

Learn More

Prime Services

Helping hedge funds, asset managers and institutional investors meet the demands
of a rapidly evolving market.

Learn More

Securities Services

Helping institutional investors, traditional and alternative asset and fund
managers, broker dealers and equity issuers meet the demands of changing
markets.

Learn More

Institutional Investors

We put our long-tenured investment teams on the line to earn the trust of
institutional investors.

Learn More

Asset Management

At J.P. Morgan Asset Management, we believe investors deserve an expert global
partner they can trust to step up and deliver strong outcomes.

Learn More

Private Bank

At J.P. Morgan Private Bank, we work with achievers like you to define the
impact you want to make on the world. Then we help you create a custom financial
plan that puts your money to work toward achieving those goals.

Learn More

1/9


REGULATORY INFORMATION


REGULATORY REPORTS FOR J.P. MORGAN AG, RENAMED TO J.P. MORGAN SE, GERMANY
(ENGLISH)

 * 2022 Annual Report (English)
   
 * 2021 Annual Report (English)
 * 2020 Annual Report (English)
 * 2019 Annual Report (English)
 * 2018 Annual Report (English)
 * 2017 Annual Report (English)
 * 2016 Annual Report (English)
 * 2015 Annual Report (English)
 * 2014 Annual Report (English)
 * 2013 Annual Report (English)
 * 2012 Annual Report (English)
 * 2011 Annual Report (English)
 * 2010 Annual Report (English)
 * 2009 Annual Report (English)
 * 2008 Annual Report (English)
 * 2007 Annual Report (English)


REGULATORY REPORTS FOR J.P. MORGAN AG, RENAMED TO J.P. MORGAN SE, GERMANY
(DEUTSCH)

 * 2022 Annual Report (Deutsch)
 * 2021 Annual Report (Deutsch)
 * 2020 Annual Report (Deutsch)
 * 2019 Annual Report (Deutsch)
 * 2018 Annual Report (Deutsch)
 * 2017 Annual Report (Deutsch)
 * 2016 Annual Report (Deutsch)
 * 2015 Annual Report (Deutsch)
 * 2014 Annual Report (Deutsch)
 * 2014 Semi-Annual Report (Unaudited)
 * 2013 Annual Report (Deutsch)
 * 2013 Semi-Annual Report (Unaudited)
 * 2012 Annual Report (Deutsch)
 * 2012 Semi-Annual Report (Unaudited)
 * 2011 Annual Report (Deutsch)
 * 2011 Semi-Annual Report (Unaudited)
 * 2010 Annual Report (Deutsch)
 * 2010 Semi-Annual Report (Unaudited)
 * 2009 Annual Report (Deutsch)
 * 2009 Semi-Annual Report (Unaudited)
 * 2008 Annual Report (Deutsch)
 * 2008 Semi-Annual Report (Unaudited)
 * 2007 Annual Report (Deutsch)
 * 2007 Semi-Annual Report (Unaudited)


BASEL PILLAR 3 DISCLOSURES FOR J.P. MORGAN AG, RENAMED TO J.P. MORGAN SE,
GERMANY

 

Current reports can be found on Investor Relations

 

Full Terms and Conditions of Capital Instruments

 

 * Tier 2 instrument USD 3500 mm
 * Tier 2 instrument EUR 6920 mm
 * Tier 2 Instrument EUR 840 mm
 * Tier 2 Instrument EUR 1630 mm
 * Main Features of Capital Instruments

Remuneration Reports

 * 2015 Remuneration Report
 * 2014 Remuneration Report
 * 2013 Remuneration Report
 * 2012 Remuneration Report
 * 2011 Remuneration Report
 * 2010 Remuneration Report


INVESTMENT ADVICE AND INDUCEMENTS

In the event that J.P. Morgan SE provides investment advice it will not be
conducted as fee-based investment advisory (“Honorar-Anlageberatung”). In the
context of the investment advice inducements can be accepted and retained.


J.P. MORGAN SE - COMPLAINTS HANDLING PROCESS

This sets out details of our complaints handling process for all complaints made
against J.P. Morgan SE. The Firm operates a complaints management policy that
aims to ensure all complaints are dealt with fairly, consistently and promptly. 

 


MAKING A COMPLAINT

 

If you are a client or potential client of J.P. Morgan SE, and are dissatisfied
with or have a complaint about a product or service offered by J.P. Morgan SE,
you can make a complaint by contacting your usual JP Morgan relationship, sales
or service contact or by writing to the contact given below.

 

J.P. Morgan SE
Complaints Management
TaunusTurm
Taunustor 1
60310 Frankfurt am Main


complaints.management.germany@jpmorgan.com


 


HANDLING YOUR COMPLAINT


The Firm has internal policies in place to address how complaints are managed by
the Firm. Once we have received your complaint, we aim to resolve the issue as
quickly as possible and in a consistent manner. Your complaint will be promptly
acknowledged and investigated by the complaints management function which is
independent from the functions and circumstances giving rise to the complaint.
Throughout the investigatory process we will keep you up to date with our
progress and aim to provide you with a substantive response. After
investigation, we aim to provide you with a final response communication as soon
as possible. In case of a payment services related complaint, the firm will
comply with the relevant provisions imposed by the Payment Services Directive
II, which were implemented in § 62 ZAG (15/35 working days for response) in
Germany. Furthermore, in case of MiFID complaints (i.e. complaints related to
the provision of investment services or ancillary services) the independent
Compliance function will review the complaints data and their resolution to
ensure that all risks and problems are identified and addressed. The Firm
maintains records of the complaints it receives and the measures taken for their
resolution.


If required, JP Morgan will submit information with regards to your complaint to
the Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) as the responsible
German regulator.



ALTERNATIVE DISPUTE RESOLUTION


If we have not been able to resolve your complaint, or you are not satisfied
with our response then you may be entitled to refer your complaint to the
Financial Ombudsman Service in Germany.


Details about the Financial Ombudsman Service (FOS) can be found here on the
website of the Financial Ombudsman: https://bankenombudsmann.de/. You can
contact the service as follows:


Kundenbeschwerdestelle beim Bundesverband deutscher Banken:


Postfach 04 03 07
10062 Berlin
Tel.: +49 (0) 30 1663-3166
Fax: +49 (0) 30 1663-3169
ombudsmann@bdb.de
https://bankenombudsmann.de/

 

Further details are specified in the respective rules of procedure
"Verfahrensordnung für die Schlichtung von Kundenbeschwerden im deutschen
Bankgewerbe," which is made available upon request or which can be assessed on
the Internet at www.bankenverband.de.


Complaints can also be addressed to the relevant Supervisory Authority:
Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)
Dienstsitz Bonn:
Graurheindorfer Straße 108
53117 Bonn
Dienstsitz Frankfurt am Main:
Marie-Curie-Str. 24 - 2860439 Frankfurt am Main


GLOBAL FINANCIAL CRIMES COMPLIANCE

 * USA PATRIOT Act Certification


CONTACT US


 

For general inquiries and global media contact information, please visit
our Global Contacts.






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