urlscan.io logo urlscan.io
SecurityTrails logo

cx.rightnow.com Open in urlscan Pro
147.154.42.18  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://cx.rightnow.com/rd?1=AvMs~woRDv8S~xb~Gv9g~6LUZnMqAw371mmVED7~Pv9c&2=6425
Effective URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Submission: On November 05 via manual from IL — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 3 IPs in 2 countries across 3 domains to perform 33 HTTP transactions. The main IP is 147.154.42.18, located in Ashburn, United States and belongs to ORACLE-BMC-31898, US. The main domain is cx.rightnow.com.
TLS certificate: Issued by DigiCert TLS RSA SHA256 2020 CA1 on December 20th 2022. Valid for: a year.
This is the only time cx.rightnow.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 27 147.154.42.18 31898 (ORACLE-BM...)
3 147.154.45.247 31898 (ORACLE-BM...)
4 2.23.209.178 20940 (AKAMAI-ASN1)
33 3
Apex Domain
Subdomains		 Transfer
27 rightnow.com
cx.rightnow.com
757 KB
4 rnengage.com
www.rnengage.com — Cisco Umbrella Rank: 19738
4 KB
3 custhelp.com
rightnow.widget.custhelp.com
5 KB
33 3
Domain Requested by
27 cx.rightnow.com 1 redirects cx.rightnow.com
4 www.rnengage.com cx.rightnow.com
3 rightnow.widget.custhelp.com cx.rightnow.com
33 3
Subject Issuer Validity Valid
*.rightnow.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-12-20 -
2024-01-16		 a year crt.sh
*.widget.custhelp.com
DigiCert TLS RSA SHA256 2020 CA1		 2023-09-13 -
2024-10-11		 a year crt.sh
wildcard.rnengage.com
DigiCert TLS RSA SHA256 2020 CA1		 2023-08-31 -
2024-08-31		 a year crt.sh

This page contains 2 frames:

Primary Page: https://cx.rightnow.com/app/answers/detail/a_id/5168
Frame ID: D343BE43B96C4CFD8BE42CF5B0B863E4
Requests: 29 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: D9220943C416432AE26ABBBACD63141C
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Documentation for Oracle B2C Service Products | Oracle B2C Service

Page URL History Show full URLs

  1. https://cx.rightnow.com/rd?1=AvMs~woRDv8S~xb~Gv9g~6LUZnMqAw371mmVED7~Pv9c&2=6425 HTTP 302
    https://cx.rightnow.com/app/answers/detail/a_id/5168 Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Page Statistics

33
Requests

100 %
HTTPS

0 %
IPv6

3
Domains

3
Subdomains

3
IPs

2
Countries

765 kB
Transfer

1481 kB
Size

2
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://cx.rightnow.com/rd?1=AvMs~woRDv8S~xb~Gv9g~6LUZnMqAw371mmVED7~Pv9c&2=6425 HTTP 302
    https://cx.rightnow.com/app/answers/detail/a_id/5168 Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

33 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request 5168
cx.rightnow.com/app/answers/detail/a_id/
Redirect Chain
  • https://cx.rightnow.com/rd?1=AvMs~woRDv8S~xb~Gv9g~6LUZnMqAw371mmVED7~Pv9c&2=6425
  • https://cx.rightnow.com/app/answers/detail/a_id/5168
134 KB
39 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
3ab751f571a9bc495daa9a7681dd5bf2e1c7c852a7cfd0d2c0835cc59ef21d25
Security Headers
Name Value
Strict-Transport-Security max-age=15724800

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
private, max-age=180, must-revalidate
Connection
keep-alive
Content-Encoding
gzip
Content-Length
38399
Content-Type
text/html;charset=utf-8
Date
Sun, 05 Nov 2023 10:27:10 GMT
Expires
Sun, 05 Nov 2023 03:30:10 MST
RNT-GK-Machine
0.218
RNT-JN-Ext-Machine
43.2
RNT-JN-Ext-UUID
b658b55a-abfb-4fc2-92f2-5e63d23bb2a1
RNT-JN-Int-Machine
42.3
RNT-JN-Int-UUID
153b41a4-27c9-4263-958a-e23e9c8ed07e
RNT-Machine
0.74
RNT-Time
D=3623299 t=1699180027136430
Strict-Transport-Security
max-age=15724800
Vary
Accept-Encoding

Redirect headers

Connection
keep-alive
Content-Length
236
Content-Type
text/html; charset=iso-8859-1
Date
Sun, 05 Nov 2023 10:27:07 GMT
Location
https://cx.rightnow.com/app/answers/detail/a_id/5168
RNT-JN-Ext-Machine
43.3
RNT-JN-Ext-UUID
5f3db758-d17e-4930-8fa5-c0cdec148237
font_awesome.css
cx.rightnow.com/euf/assets/themes/rntSupport/font-awesome-css/ 		34 KB
7 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/assets/themes/rntSupport/font-awesome-css/font_awesome.css
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
668b750c87e73f7bd380372abf4bad81c8e4e5538df1410d5ca27cc804409c5d

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
845f47cb-7bda-4dca-8678-5bae77c09a77
Last-Modified
Mon, 22 Feb 2021 20:46:09 GMT
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=2325 t=1699180031005094
RNT-Machine
0.71
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
6750
Expires
Sun, 05 Nov 2023 10:42:11 GMT
redesign.themes.redesign.SITE.css
cx.rightnow.com/euf/generated/optimized/1698072196/templates/ 		145 KB
31 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/generated/optimized/1698072196/templates/redesign.themes.redesign.SITE.css
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
2075e72b410ecbf6afb74d2ac66fbed30ba8a4c5f5f48307f8190b4da88170a2

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
2078ca23-05f5-4d74-918c-4e709d68ce3f
Last-Modified
Mon, 23 Oct 2023 14:45:47 GMT
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=5789 t=1699180031128424
RNT-Machine
0.81
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
31066
Expires
Sun, 05 Nov 2023 10:42:11 GMT
redesign.themes.redesign.css
cx.rightnow.com/euf/generated/optimized/1698072196/templates/ 		26 KB
7 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/generated/optimized/1698072196/templates/redesign.themes.redesign.css
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
45e051db973d7fa2a19cc0a6fc24bda7fba94295ee3569c5fb26f49c6588a5ce

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
3f9537d5-b154-4b8d-8836-e1ba3ad067e3
Last-Modified
Mon, 23 Oct 2023 14:45:47 GMT
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=2643 t=1699180031238989
RNT-Machine
0.71
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
6391
Expires
Sun, 05 Nov 2023 10:42:11 GMT
detail.themes.redesign.css
cx.rightnow.com/euf/generated/optimized/1698072196/pages/answers/ 		22 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/generated/optimized/1698072196/pages/answers/detail.themes.redesign.css
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
e70f53fb8ba46a3fa602608348424e93ce869f4ee65d91834b092bddbfe262b0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
978bd398-b8e0-4e8a-adc9-9be50938264e
Last-Modified
Mon, 23 Oct 2023 14:45:52 GMT
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=2026 t=1699180031242685
RNT-Machine
0.77
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
4718
Expires
Sun, 05 Nov 2023 10:42:11 GMT
Oracle_icon.png
cx.rightnow.com/euf/generated/optimized/1698072196/themes/redesign/images/HeroBanner/Redwood/ 		2 KB
3 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://cx.rightnow.com/euf/generated/optimized/1698072196/themes/redesign/images/HeroBanner/Redwood/Oracle_icon.png
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
90fbe9bc04d050a144184b510640992b45922bcbb99794a5fd405dde194230f1

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
RNT-JN-Ext-UUID
1d8bc1e0-cd54-4165-9398-fe36d6706d42
Last-Modified
Wed, 11 Sep 2019 22:02:31 GMT
Content-Type
image/png
RNT-Time
D=3843 t=1699180031243539
RNT-Machine
1.148
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
2327
Expires
Sun, 05 Nov 2023 10:42:11 GMT
icon_oracle_o.png
cx.rightnow.com/euf/generated/optimized/1698072196/themes/redesign/images/HeroBanner/Redwood/ 		2 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://cx.rightnow.com/euf/generated/optimized/1698072196/themes/redesign/images/HeroBanner/Redwood/icon_oracle_o.png
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
daccd3640add55a5f8394c8da934670d982ea937c26347b431522490a9f27279

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
RNT-JN-Ext-UUID
7f5f2ae8-1607-4e79-a286-650e61072bbb
Last-Modified
Wed, 11 Sep 2019 22:02:31 GMT
Content-Type
image/png
RNT-Time
D=1903 t=1699180031245874
RNT-Machine
0.71
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
1650
Expires
Sun, 05 Nov 2023 10:42:11 GMT
icon_menu.png
cx.rightnow.com/euf/generated/optimized/1698072196/themes/redesign/images/HeroBanner/Redwood/ 		205 B
603 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://cx.rightnow.com/euf/generated/optimized/1698072196/themes/redesign/images/HeroBanner/Redwood/icon_menu.png
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
7e4a4f8f5acd39247a518c3df64a4104c3bf4fbf3d7404008b45f75bfb2de3b6

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
RNT-JN-Ext-UUID
9dea7d64-858e-4e76-ac19-56024031d7d6
Last-Modified
Wed, 11 Sep 2019 22:02:31 GMT
Content-Type
image/png
RNT-Time
D=701 t=1699180031245661
RNT-Machine
0.75
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
Content-Length
205
Expires
Sun, 05 Nov 2023 10:42:11 GMT
icon_oracle_o_wht.png
cx.rightnow.com/euf/generated/optimized/1698072196/themes/redesign/images/HeroBanner/Redwood/ 		1 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://cx.rightnow.com/euf/generated/optimized/1698072196/themes/redesign/images/HeroBanner/Redwood/icon_oracle_o_wht.png
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
582633e5efad8b552a5fca956b639b2691f00644315789cbec1a80e728a1c6d1

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
RNT-JN-Ext-UUID
000951b2-a881-403e-8a69-8a7db06459d9
Last-Modified
Wed, 11 Sep 2019 22:02:31 GMT
Content-Type
image/png
RNT-Time
D=527 t=1699180031255843
RNT-Machine
0.71
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
1500
Expires
Sun, 05 Nov 2023 10:42:11 GMT
RightNow.js
cx.rightnow.com/euf/core/3.9/js/0.157/min/ 		311 KB
96 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/core/3.9/js/0.157/min/RightNow.js
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
3fc563a26fdedfd7fe11b5b80cf6c27b888cfeb8371388ffe4200a50828a4eca

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
2d396a3c-889d-4e77-b711-47efb3f32a05
Last-Modified
Fri, 14 Jul 2023 00:11:07 GMT
Transfer-Encoding
chunked
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=11800 t=1699180031368956
RNT-Machine
0.64
Cache-Control
max-age=2592000
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Expires
Tue, 05 Dec 2023 10:27:11 GMT
redesign.2a7152bfb2ddba0bc886bf5f7eda6c3f.js
cx.rightnow.com/euf/generated/optimized/1698072196/templates/ 		132 KB
30 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/generated/optimized/1698072196/templates/redesign.2a7152bfb2ddba0bc886bf5f7eda6c3f.js
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
30ae6fe3485ccafbd421a1b5f0c82723443452ccfd182edff8bc4156c58c1ed6

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
7d78c37b-869e-428e-9ed0-bb3dbc18f605
Last-Modified
Mon, 23 Oct 2023 14:45:47 GMT
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=6663 t=1699180031367672
RNT-Machine
0.64
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
30528
Expires
Sun, 05 Nov 2023 10:42:11 GMT
detail.faace5b813e404ba5d9b852c84d7b7fd.js
cx.rightnow.com/euf/generated/optimized/1698072196/pages/answers/ 		111 KB
25 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/generated/optimized/1698072196/pages/answers/detail.faace5b813e404ba5d9b852c84d7b7fd.js
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
49a27d44e8317c64423d72cff1aa90bbd505a0f2f3c684bf33f1388aef72efca

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
de252e4a-5ed7-40ee-aeff-9346c97f8b68
Last-Modified
Mon, 23 Oct 2023 14:45:52 GMT
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=4763 t=1699180031369832
RNT-Machine
0.74
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
Content-Length
25436
Expires
Sun, 05 Nov 2023 10:42:11 GMT
Markdown.Converter.min.js
cx.rightnow.com/euf/core/3.9/thirdParty/js/ 		13 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/core/3.9/thirdParty/js/Markdown.Converter.min.js
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
ab563f1073782f1b614402252fef9c48af2e1491f2fecf33cf098c47841c3c13

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
944a4439-6a1d-4f9d-85f4-2e9b1f8c9caa
Last-Modified
Fri, 17 Jul 2015 19:22:29 GMT
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=2275 t=1699180031374836
RNT-Machine
0.77
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
3908
Expires
Sun, 05 Nov 2023 10:42:11 GMT
print.css
cx.rightnow.com/euf/assets/themes/redesign/ 		7 KB
3 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/assets/themes/redesign/print.css
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
85f1d6f3bdf4bd8aea3d20b06c4d11d915221e9b446ba5fa31d1361d69526427

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
8b6d0bea-f6af-4f9e-9751-406d64f7eecd
Last-Modified
Mon, 22 Oct 2018 20:12:20 GMT
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=2776 t=1699180031370807
RNT-Machine
0.81
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
2257
Expires
Sun, 05 Nov 2023 10:42:11 GMT
OracleSans_W_Rg.woff
cx.rightnow.com/euf/generated/optimized/1698072196/themes/redesign/fonts/ 		50 KB
51 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/generated/optimized/1698072196/themes/redesign/fonts/OracleSans_W_Rg.woff
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/euf/generated/optimized/1698072196/templates/redesign.themes.redesign.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
feb5872b90c6732126561dd344025923631783764832613729e8cf249ed66339

Request headers

Referer
https://cx.rightnow.com/euf/generated/optimized/1698072196/templates/redesign.themes.redesign.SITE.css
Origin
https://cx.rightnow.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
RNT-JN-Ext-UUID
5ade17c5-4de2-4268-aeb8-806536855195
Last-Modified
Wed, 11 Sep 2019 22:02:31 GMT
Content-Type
application/x-font-woff
RNT-Time
D=1072 t=1699180031378059
RNT-Machine
0.74
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
Content-Length
51324
Expires
Sun, 05 Nov 2023 10:42:11 GMT
tree_stripPlum.jpg
cx.rightnow.com/euf/generated/optimized/1698072196/themes/redesign/images/static_banners/ 		81 KB
81 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://cx.rightnow.com/euf/generated/optimized/1698072196/themes/redesign/images/static_banners/tree_stripPlum.jpg
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/euf/generated/optimized/1698072196/templates/redesign.themes.redesign.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
2e9bfb0d27299a3d386a91d3d64a390e602f1d6572f000e794d11cbd1b896391

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/euf/generated/optimized/1698072196/templates/redesign.themes.redesign.SITE.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
RNT-JN-Ext-UUID
6d6bc496-4761-4839-b61b-6d8e7ed6700e
Last-Modified
Mon, 22 Nov 2021 16:07:11 GMT
Content-Type
image/jpeg
RNT-Time
D=4172 t=1699180031621545
RNT-Machine
0.67
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
Content-Length
82877
Expires
Sun, 05 Nov 2023 10:42:11 GMT
fa-solid-900.woff2
cx.rightnow.com/euf/assets/themes/redesign/fonts/ 		78 KB
79 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/assets/themes/redesign/fonts/fa-solid-900.woff2
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/euf/generated/optimized/1698072196/templates/redesign.themes.redesign.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
6c916669cf923b4f1b2db5c5107c83b6ca205e7ad0dcd840b251e63f0c8d28a2

Request headers

Referer
https://cx.rightnow.com/euf/generated/optimized/1698072196/templates/redesign.themes.redesign.SITE.css
Origin
https://cx.rightnow.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
RNT-JN-Ext-UUID
2741d1d8-993d-4e5e-9580-2a18a278d94b
Last-Modified
Wed, 17 Feb 2021 21:49:33 GMT
Content-Type
font/woff2
RNT-Time
D=2853 t=1699180031497094
RNT-Machine
0.75
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
80252
Expires
Sun, 05 Nov 2023 10:42:11 GMT
faregular400.woff2
cx.rightnow.com/euf/assets/themes/rntSupport/fonts/ 		13 KB
14 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/assets/themes/rntSupport/fonts/faregular400.woff2
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/euf/assets/themes/rntSupport/font-awesome-css/font_awesome.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
d04d1dc6d82e0f31815b0b045bf396bc479b9d1669e66d872f632cc852732120

Request headers

Referer
https://cx.rightnow.com/euf/assets/themes/rntSupport/font-awesome-css/font_awesome.css
Origin
https://cx.rightnow.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
RNT-JN-Ext-UUID
5eaa90d3-7a57-4618-8677-abbc393754dc
Last-Modified
Wed, 11 Sep 2019 14:39:22 GMT
Content-Type
font/woff2
RNT-Time
D=2012 t=1699180031499615
RNT-Machine
0.81
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
13596
Expires
Sun, 05 Nov 2023 10:42:11 GMT
fasolid900.woff2
cx.rightnow.com/euf/assets/themes/rntSupport/fonts/ 		74 KB
74 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/assets/themes/rntSupport/fonts/fasolid900.woff2
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/euf/assets/themes/rntSupport/font-awesome-css/font_awesome.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
8d86fae5265d97fb99e40108128776ef137a0f05e4147895820add73c26c05b1

Request headers

Referer
https://cx.rightnow.com/euf/assets/themes/rntSupport/font-awesome-css/font_awesome.css
Origin
https://cx.rightnow.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
RNT-JN-Ext-UUID
920536df-7122-4a9e-8889-e764afdcd471
Last-Modified
Wed, 11 Sep 2019 14:39:35 GMT
Content-Type
font/woff2
RNT-Time
D=1839 t=1699180031514832
RNT-Machine
0.74
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
75356
Expires
Sun, 05 Nov 2023 10:42:11 GMT
OracleSans_W_Lt.woff
cx.rightnow.com/euf/generated/optimized/1698072196/themes/redesign/fonts/ 		50 KB
50 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/generated/optimized/1698072196/themes/redesign/fonts/OracleSans_W_Lt.woff
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/euf/generated/optimized/1698072196/templates/redesign.themes.redesign.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
c35fb05bad38376109e6ce2fa916377def9ea833ae7a15e55431bcad3447bd47

Request headers

Referer
https://cx.rightnow.com/euf/generated/optimized/1698072196/templates/redesign.themes.redesign.SITE.css
Origin
https://cx.rightnow.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
RNT-JN-Ext-UUID
7ac8d155-50be-4e9b-aa13-21240047a675
Last-Modified
Wed, 11 Sep 2019 22:02:31 GMT
Content-Type
application/x-font-woff
RNT-Time
D=1083 t=1699180031619627
RNT-Machine
0.71
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
51180
Expires
Sun, 05 Nov 2023 10:42:11 GMT
fabrands400.woff2
cx.rightnow.com/euf/assets/themes/rntSupport/fonts/ 		73 KB
73 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/assets/themes/rntSupport/fonts/fabrands400.woff2
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/euf/assets/themes/rntSupport/font-awesome-css/font_awesome.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
bb84784890d0dfbd6f09c0db2bf11725e4c7052e41f7c50940ac887f84747b83

Request headers

Referer
https://cx.rightnow.com/euf/assets/themes/rntSupport/font-awesome-css/font_awesome.css
Origin
https://cx.rightnow.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:11 GMT
RNT-JN-Ext-UUID
758f2c0c-4bd5-41aa-92a1-d29037eea71a
Last-Modified
Wed, 11 Sep 2019 14:39:10 GMT
Content-Type
font/woff2
RNT-Time
D=1049 t=1699180031777042
RNT-Machine
0.71
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
74680
Expires
Sun, 05 Nov 2023 10:42:11 GMT
overlay-min.js
rightnow.widget.custhelp.com/ci/cache/yuiCombo/3.18.1/overlay/ 		465 B
914 B 		Script
General
Check archive.org
Download Go to
Full URL
https://rightnow.widget.custhelp.com/ci/cache/yuiCombo/3.18.1/overlay/overlay-min.js
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/euf/core/3.9/js/0.157/min/RightNow.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.45.247 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
94b4e8179d800ca6b20c7bdce7c8377990196c7bc5b693320d91a033d37fb98b

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:12 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
72db20b0-86aa-4e08-9b4a-7753c89f1de5
RNT-CTime
D=52023 t=1699112766540205
Age
67266
RNT-Machine
0.72
Connection
keep-alive
Content-Length
295
RNT-JN-Int-UUID
aeb47466-7fde-4161-a3b7-3b49815a83d1
Last-Modified
Sat, 04 Nov 2023 03:46:06 GMT
Vary
Accept-Encoding
Content-Type
application/javascript; charset=utf-8
RNT-Time
D=48826 t=1699112766541722
Cache-Control
max-age=315360000, public
RNT-JN-Int-Machine
42.2
RNT-CMachine
0.33
RNT-JN-Ext-Machine
43.2
Expires
Sat, 31 Oct 2037 03:46:06 GMT
acs.js
www.rnengage.com/api/1/javascript/ Frame D922 		5 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.rnengage.com/api/1/javascript/acs.js
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2.23.209.178 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a2-23-209-178.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
03d4dfb6155c4be430e4b8d85b190b6984caaed4a99c41df361efb44e45f48a8

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Content-Type
application/javascript; charset=UTF-8
Date
Sun, 05 Nov 2023 10:27:12 GMT
Content-Encoding
gzip
Connection
keep-alive
Content-Length
2500
Vary
Accept-Encoding
Expires
Sun, 05 Nov 2023 10:27:12 GMT
e.js
www.rnengage.com/api/e/ca1/ Frame D922 		175 B
554 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.rnengage.com/api/e/ca1/e.js
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2.23.209.178 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a2-23-209-178.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
514c55944236ec60df825bcedbf532e684a4c76995bb35d38c7c80b191c4537f

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Content-Type
application/javascript; charset=UTF-8
Date
Sun, 05 Nov 2023 10:27:12 GMT
Cache-Control
private
Connection
keep-alive
ETag
k1BI2sqO
Content-Length
175
Expires
Sun, 12 Nov 2023 02:37:52 GMT
fontawesome-webfont.woff2
cx.rightnow.com/euf/assets/themes/rntSupport/fonts/ 		65 KB
65 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/assets/themes/rntSupport/fonts/fontawesome-webfont.woff2?v=4.5.0
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/euf/assets/themes/rntSupport/font-awesome-css/font_awesome.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
ff82aeed6b9bb6701696c84d1b223d2e682eb78c89117a438ce6cfea8c498995

Request headers

Referer
https://cx.rightnow.com/euf/assets/themes/rntSupport/font-awesome-css/font_awesome.css
Origin
https://cx.rightnow.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:12 GMT
RNT-JN-Ext-UUID
27c92b87-af40-4d10-97fe-61d03312f64a
Last-Modified
Fri, 04 Nov 2016 06:33:14 GMT
Content-Type
font/woff2
RNT-Time
D=4448 t=1699180032031939
RNT-Machine
0.64
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
66624
Expires
Sun, 05 Nov 2023 10:42:12 GMT
r
www.rnengage.com/api/1/ Frame D922 		43 B
211 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.rnengage.com/api/1/r?Z=0ykwBIxPi&s=hqQ_Kulq&uh=5995b2cd&uc=cx.rightnow.com%2Fapp%2Fanswers%2Fdetail%2Fa_id%2F5168&b=ca1&i=rightnow%3Arightnow&f=rnw&p=Customer%20Portal&v=23.11.0.0-b157&e=k1BI2sqO&%230:redirectCount=1&%230:navType=0&a=script-page,view&n=script-page,response,i,3865
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/app/answers/detail/a_id/5168
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2.23.209.178 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a2-23-209-178.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Pragma
no-cache
Date
Sun, 05 Nov 2023 10:27:12 GMT
Cache-Control
no-store
Connection
keep-alive
Content-Length
43
Content-Type
image/gif
anim-scroll-min.js
rightnow.widget.custhelp.com/ci/cache/yuiCombo/3.18.1/anim-base/anim-base-min.js&3.18.1/anim-scroll/ 		5 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://rightnow.widget.custhelp.com/ci/cache/yuiCombo/3.18.1/anim-base/anim-base-min.js&3.18.1/anim-scroll/anim-scroll-min.js
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/euf/core/3.9/js/0.157/min/RightNow.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.45.247 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
60d03e31f8079f81c53db9a5ed8a1256cc64b6852e48f9e337beffc637043440

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:12 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
2c6dfc8b-2486-4095-858d-15de9281ad67
RNT-CTime
D=70906 t=1699107168578928
Age
72864
RNT-Machine
0.69
Connection
keep-alive
Content-Length
2183
RNT-JN-Int-UUID
ce264b54-c9d9-4a0b-9a8a-0ad21f3704a0
Last-Modified
Sat, 04 Nov 2023 02:12:48 GMT
Vary
Accept-Encoding
Content-Type
application/javascript; charset=utf-8
RNT-Time
D=67655 t=1699107168580700
Cache-Control
max-age=315360000, public
RNT-JN-Int-Machine
42.3
RNT-CMachine
0.33
RNT-JN-Ext-Machine
43.4
Expires
Sat, 31 Oct 2037 02:12:48 GMT
treeview.js
cx.rightnow.com/euf/core/3.9/js/0.157/min/modules/ui/ 		5 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/core/3.9/js/0.157/min/modules/ui/treeview.js
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/euf/core/3.9/js/0.157/min/RightNow.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
b8bed2cac7ec210c450ffb8d7108ffdd5ccb186938ab6545f87d4a539e2d558c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:12 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
26467e5b-5755-4e00-9460-a2686af5f7e4
Last-Modified
Sat, 21 Jan 2023 02:58:57 GMT
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=3584 t=1699180032413581
RNT-Machine
1.148
Cache-Control
max-age=2592000
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
1753
Expires
Tue, 05 Dec 2023 10:27:12 GMT
treeviewdialog.js
cx.rightnow.com/euf/core/3.9/js/0.157/min/modules/ui/ 		4 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/core/3.9/js/0.157/min/modules/ui/treeviewdialog.js
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/euf/core/3.9/js/0.157/min/RightNow.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
375722fa9a0c1c702d3a78b372d896bb60a383ea97c8212c1f4e705c9672c87f

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:12 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
7262de36-83ef-4a6d-8599-f0e03111cf25
Last-Modified
Fri, 21 Jan 2022 20:07:43 GMT
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=4863 t=1699180032413025
RNT-Machine
0.66
Cache-Control
max-age=2592000
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
1479
Expires
Tue, 05 Dec 2023 10:27:12 GMT
treeviewdropdown.js
cx.rightnow.com/euf/core/3.9/js/0.157/min/modules/ui/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/euf/core/3.9/js/0.157/min/modules/ui/treeviewdropdown.js
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/euf/core/3.9/js/0.157/min/RightNow.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
6ad2146caa3641c7d4e30ca42f6836777e3113eef7c4113a5de4a264951c6b93

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:12 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
6e926942-8ed1-428d-b9b6-f7d2d2c3661a
Last-Modified
Sun, 24 Oct 2021 08:19:22 GMT
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=4427 t=1699180032414415
RNT-Machine
1.151
Cache-Control
max-age=2592000
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
841
Expires
Tue, 05 Dec 2023 10:27:12 GMT
gallery-treeview-min.js
cx.rightnow.com/rnt/rnw/yui_3.18/gallery-treeview/ 		33 KB
10 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cx.rightnow.com/rnt/rnw/yui_3.18/gallery-treeview/gallery-treeview-min.js
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/euf/core/3.9/js/0.157/min/RightNow.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.42.18 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
68d992e2ae32b978bab65b5392dc460da82319f4aca4ef84387f13cc6964afff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/app/answers/detail/a_id/5168
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:12 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
a1138e84-b326-42c3-8ce9-f312ac84899e
Last-Modified
Fri, 13 Oct 2023 00:08:52 GMT
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=3821 t=1699180032545830
RNT-Machine
1.151
Cache-Control
max-age=2592000
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
Content-Length
9470
Expires
Tue, 05 Dec 2023 10:27:12 GMT
widget-child-min.js
rightnow.widget.custhelp.com/ci/cache/yuiCombo/3.18.1/widget-child/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://rightnow.widget.custhelp.com/ci/cache/yuiCombo/3.18.1/widget-child/widget-child-min.js
Requested by
Host: cx.rightnow.com
URL: https://cx.rightnow.com/euf/core/3.9/js/0.157/min/RightNow.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.45.247 Ashburn, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
540234dc9dc20d8562624d1d755178f6d3a8e3e840fa381f83c91667ceb64941

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Sun, 05 Nov 2023 10:27:12 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
bf1d3e78-eed7-4e68-98fb-bbd85b08ead7
RNT-CTime
D=48952 t=1699121727573623
Age
58305
RNT-Machine
0.83
Connection
keep-alive
Content-Length
837
RNT-JN-Int-UUID
2a09accb-7ce9-4653-8cf1-1293a464b903
Last-Modified
Sat, 04 Nov 2023 06:15:27 GMT
Vary
Accept-Encoding
Content-Type
application/javascript; charset=utf-8
RNT-Time
D=45125 t=1699121727575619
Cache-Control
max-age=315360000, public
RNT-JN-Int-Machine
42.4
RNT-CMachine
0.33
RNT-JN-Ext-Machine
43.2
Expires
Sat, 31 Oct 2037 06:15:27 GMT
r
www.rnengage.com/api/1/ Frame D922 		43 B
211 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.rnengage.com/api/1/r?Z=0ykwVI4bL&s=hqQ_Kulq&uh=5995b2cd&uc=cx.rightnow.com%2Fapp%2Fanswers%2Fdetail%2Fa_id%2F5168&b=ca1&i=rightnow%3Arightnow&f=rnw&p=Customer%20Portal&v=23.11.0.0-b157&e=k1BI2sqO&%230:redirectCount=1&%230:navType=0&n=script-page,load,i,6460
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2.23.209.178 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a2-23-209-178.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cx.rightnow.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Pragma
no-cache
Date
Sun, 05 Nov 2023 10:27:14 GMT
Cache-Control
no-store
Connection
keep-alive
Content-Length
43
Content-Type
image/gif

Verdicts & Comments Add Verdict or Comment

10 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| documentPictureInPicture object| YUI_config function| YUI object| RightNow function| EJS object| _rnq object| Custom string| _yuid object| Markdown

2 Cookies

Domain/Path Name / Value
.www.rnengage.com/api/e/ca1/ Name: eId
Value: k1BI2sqO
cx.rightnow.com/ Name: cp_session
Value: fUC3wyNvtkEOqYuEaYQxLNMnAgEYameGBEYnGcjoGjfYiUct40wNjdBrwThM653hEC_G55Nmzx4xgrC9QImoDeDd3ioddp86XmrzpPZee13Ce5mRJtroaVsr3XpxvqLTvMIbkst46sae866r6bvPmW7TI0jiIP_wV7hkCEAO9fZsGOlt~UaVnSAHTET04GeKp1vjj9mKVHpry7FYzFDkEDJRGA4RtVeT85eNuEyRUSkQMcNcjo5dlLiDElt6kltKgXcgWSEWGpjYzwlQ1ZSUlQtLGToxs3AEujhn_tmcreRXUBJ0gtDxt1lRl7H9M9Mao7DylQtNKVySvaUQ4xW6W9tzXolDMWSST69lPsTB8ZLAeVVVt01MEbqUxXeNzfFyrIDzYMBo9y9v4u~sbw9UkJ2ubSn5kDv97dCPWS6jlEXN9foZd4z01Vx1hpJpuKhHdjf~D2SaXmhKHVUJLFryRZ0p0jK1ckg4MxOApINHuQJhtJPXadABl0AD85~~MDXp~goqTER1qJQSMcO5Zp1xWzP5pn1lj5YDde

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=15724800

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cx.rightnow.com
rightnow.widget.custhelp.com
www.rnengage.com
147.154.42.18
147.154.45.247
2.23.209.178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