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01484 490095


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   * About Invoice GAP insurance
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   *    Total Loss Courtesy Car
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   * NO Market Value Clauses
   * UK Based Insurer
   * 
   * Related info
     * Deferred Start Dates
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     * Free Amendments
     * Free Transfers
     * Modified Vehicles
     * Theft With Keys
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 * Replacement GAP
   * About Replacement GAP insurance
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   * A-Rated Insurer
   * Money Back Guarantee
   * 5-Star Rated Policies
   *    Total Loss Courtesy Car
   * Our New-for-old Promise
   * Cash Payouts
   * NO Market Value Clauses
   * UK Based Insurer
   * 
   * Related info
     * Deferred Start Dates
     * Finance Settled
     * Free Amendments
     * Free Transfers
     * Modified Vehicles
     * Theft With Keys
     * Lloyd's Syndicate
     * Claim Limits
     * Vehicle Accessories & Options
   
 * Top-Up GAP
   * About Top-Up GAP insurance
   * Comparing Top-Up GAP insurance
   * 
   * Excluded Vehicles
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   * Compare GAP insurance
   * A-Rated Insurer
   * Money Back Guarantee
   * 5-Star Rated Policies
   *    Total Loss Courtesy Car
   * Our New-for-old Promise
   * Cash Payouts
   * UK Based Insurer
   * 
   * Related info
     * Deferred Start Dates
     * Finance Settled
     * Free Amendments
     * Free Transfers
     * Modified Vehicles
     * Theft With Keys
     * Lloyd's Syndicate
     * Claim Limits
     * Vehicle Accessories & Options
   
 * Excess Protection

 * Your policies


THE UK'S ORIGINAL ONLINE GAP INSURANCE PROVIDER

Providing GAP insurance online since early 2004. Cover available for new and
used cars. Get a quote today.

A-Rated
Insurer

UK-Based
Insurer

NO Market
Value Clause

Cash
Payouts

30-Day Cooling
Off Period

5-Star
Rated Policies

New-for-old
Promise

Total Loss
Courtesy car

Get a GAP insurance quote


5* CUSTOMER SERVICE



Winners of Feefo's coveted "Platinum Trusted Service" award you'll find our
customer service beyond compare.


OUR CUSTOMERS SAVED

On average
£243

At most
£1,647

When buying GAP insurance from us instead of from a motor dealer, our customers
have saved an average of £243 each. In some cases they've saved up to £1,647.


LARGEST CLAIM PAID

£49,475

Our largest GAP insurance claim paid to date is £49,475


AVERAGE CLAIM PAID

£6,623

On average our GAP insurance claims have paid out £6,623




WHAT IS GAP INSURANCE?

GAP insurance is an entirely optional form of insurance and some people will
have a greater need for it than others.

Without GAP insurance in force, if your car is written off, you'd only have your
motor insurer's valuation of the vehicle coming your way. If you have finance
outstanding on your written-off vehicle, your motor insurer's valuation of the
vehicle may not be sufficient to clear the outstanding balance, in which case,
you'd have to use your own funds to both clear the remaining finance on the
written off vehicle and fund a replacement vehicle.

Of course if you had no finance outstanding at the time of write-off, then in
theory you could use your motor insurer's valuation of the vehicle to buy a
vehicle of a similar age, condition and mileage as your vehicle at the time it
was written off but, if you wanted anything newer or better etc, you'd have to
use some of your own funds to cover the difference.

There are different types of GAP cover but, Invoice GAP insurance for example,
would aim to top-up your motor insurer's valuation of the vehicle at the time of
claim to the original invoice price that you paid for your now written-off
vehicle when you first bought it. If you have finance outstanding you would use
this original invoice amount to clear some or all of that outstanding finance
and any remaining funds would be yours to use against the cost of your next car.
Of course, if you had no finance outstanding then you'd have this original
invoice amount entirely at your disposal to buy another car with.

Do you need it?

Ultimately, if you have sufficient funds at your disposal to comfortably afford
to stand the combined cost of clearing any finance outstanding (where
applicable) and replacing your vehicle in the event it's written off, you
probably don't need GAP insurance. However if you could not comfortably afford
to replace your vehicle or, you'd prefer that your own savings were not 'hit'
substantially by the cost of replacing your vehicle if it was written off,
therein lies the need for GAP insurance.


ADD A LITTLE TLCC TO YOUR GAP INSURANCE:

TOTAL LOSS COURTESY CAR

If your vehicle is damaged in an accident, your motor insurance policy will
normally provide you with a courtesy/hire car whilst the damage to your vehicle
is being assessed.

If they determine that your vehicle is repairable, you would normally have the
use of that courtesy car for the duration of the repairs.

However...

If they decide that the damage to your vehicle is beyond repair and subsequently
declare it a Total Loss (they write it off), you would then not normally be
entitled to their courtesy car any longer (unless you've paid them an additional
premium for such entitlement) and, it would be withdrawn: leaving you without
the use of a vehicle.

Depending on how much longer they take to settle your claim, you might be
without a vehicle for a number of days - or even weeks!

Building in Total Loss Courtesy Car cover (TLCc) to your GAP insurance policy
with us, means that in the event your car is declared a Total Loss, we will
provide you with a courtesy car for you to use for up to 28-days.

TLCC COVER FEATURES:

The car provided:

 * Will be of a similar sized engine to Your vehicle that was deemed a Total
   Loss (limited to a maximum of a 2.0 litre manual car or equivalent)
 * Will be insured. Please note that an excess (normally £250) will apply to
   accidents/claims occuring during your use of the courtesy car. Exact terms
   will confirmed prior to you accepting delivery of it.
 * Will be able to be delivered to and collected from your home or place of
   work.

For more information please review the Ts & Cs of our GAP insurance policies
here, or generate a quote.

IF YOUR CAR'S WRITTEN OFF, WE'LL KEEP YOU MOVING!




WHAT ARE THE DIFFERENT TYPES OF GAP INSURANCE?

There are a number of different types of GAP insurance. Taking the time to
understand the difference between them and which type is better for your needs
is important.


REPLACEMENT GAP INSURANCE

GAP insurance policies don't come much better than this.

Replacement GAP insurance is the highest level of GAP insurance cover available
today. It's a combination of the three main types of GAP insurance: Finance GAP,
Invoice GAP and Replacement GAP insurance - which means it provides the best of
all cover levels.

In the event of your vehicle being declared a Total Loss (written off) through
accident, fire, theft, or flood, Replacement GAP insurance aims to pay the
difference between your motor insurer's valuation of the vehicle and THE HIGHER
OF either:

 * The amount (if any) outstanding on finance at the time of claim EXCLUDING any
   Negative Equity brought forward from a previous vehicle (unless the optional
   "Negative Equity Cover" was purchased), OR
 * The ORIGINAL INVOICE PRICE that you paid for your vehicle first time around,
   OR
 * The cost of REPLACING YOUR VEHICLE with a brand new version of the same (or
   nearest equivalent) as your original vehicle - even if the replacement
   vehicle cost is MORE than you bought the vehicle for first time around.

For most people who go on to make a claim, having their motor insurer's
valuation of the vehicle topped up to the cost of replacing their vehicle with a
brand new equivalent at the time of claim by way of a Replacement GAP insurance
claim pay-out, would leave them in the position of being able to both clear any
outstanding finance and have money left over - more money than they would have
had left over than with any other type of GAP insurance - to put towards the
cost of their next car.

In order to determine whether this type of cover is suitable for your needs,
either call us on 01484 490095 or contact us here.


REPLACEMENT GAP CLAIM EXAMPLE



Read more about Replacement GAP Insurance


INVOICE GAP INSURANCE

Invoice GAP insurance is the most commonly purchased type of GAP insurance in
the UK today (primarily because it's usually the highest level of cover offered
by Motor Dealers). It's a combination of both Finance GAP and Invoice GAP
insurance, thereby providing the best of both cover types.

In the event of your vehicle being declared a Total Loss (written off) through
accident, fire, theft or flood, Invoice GAP insurance aims to pay the difference
between your motor insurer's valuation of the vehicle and THE GREATER OF either:

 * The amount (if any) outstanding on finance at the time of claim EXCLUDING any
   Negative Equity brought forward from a previous vehicle (unless the optional
   "Negative Equity Cover" was purchased), OR
 * The ORIGINAL INVOICE PRICE that you paid for your vehicle when you first
   bought it.

For most people who go on to make a claim, having their motor insurer's
valuation of the vehicle topped up to the original invoice price of the vehicle
by way of an Invoice GAP insurance pay-out, would leave them in the position of
being able to both clear any outstanding finance and have money left over to put
towards the cost of their next car.

In order to determine whether this type of cover is suitable for your needs,
either call us on 01484 490095 or contact us here.


INVOICE GAP CLAIM EXAMPLE



Read more about Invoice GAP Insurance


CONTRACT HIRE GAP INSURANCE

If your vehicle is the subject of a Contract Hire / Lease agreement and is
declared a Total Loss (written off) through accident, fire, theft or flood your
Motor Insurer will pay out only what they think your vehicle is worth at the
time of claim.

In the meantime your finance company will have calculated their settlement
figure which, would normally be a combination of some or all of the following:

 * The amount that the finance company think your vehicle was worth at the time
   of loss
 * The sum of anything up to 100% of the as yet unpaid rentals under your
   Contract Hire agreement at the time of loss.
 * Administration & or penalty fees for wrapping up the agreement early.

Your motor insurance pay-out might well fall short of this figure. If it does
your finance company might hold you liable for anything up to 100% of the
shortfall and this where Contract Hire GAP insurance steps in... to pay the
difference between your motor insurer's valuation of the vehicle and the amount
required to settle the remaining balance of your Contract Hire agreement.

In addition, for a small additional premium, you can also choose to cover up to
£3,000 of the initial rental you paid as part of your Contract Hire agreement,
meaning that you'd be reimbursed some or all of your initial rental for you to
use against the cost of setting up a new Contract Hire agreement on a
replacement vehicle.

In order to determine whether this type of cover is suitable for your needs,
either call us on 01484 490095 or contact us here.


CONTRACT HIRE GAP CLAIM EXAMPLE



Read more about Contract Hire GAP Insurance


TOP-UP GAP INSURANCE

Top-Up GAP insurance is a 1-year long annually renewable GAP insurance policy
available for a vehicle up to 10-years old, worth up to £80,000.

It could be a vehicle you bought cash outright, via finance or a vehicle you
leased. It could be a vehicle you bought from a motor dealer or a private
seller.

It could be a vehicle for which your existing GAP insurance policy is about to
expire or, a vehicle that you were expecting to dispose of at the end of your
original finance agreement but, you're now keeping for a longer period and you
need GAP insurance for that extended period.

If your vehicle is written off, Top-Up GAP insurance aims to top-up your motor
insurance pay-out by up to 25%, It will even cover up to £250 of any excess
payable to your motor insurance company as part of the Total Loss (write off)
claim too!

Read more about Top-Up GAP Insurance

×

A-RATED INSURER

POLICIES UNDERWRITTEN BY AN A-RATED INSURER

Our GAP insurance policies are underwritten at Lloyd's by Arch Managing Agency
Limited. Lloyd's being a UK entity rated A, AA- and A+ by three of the world's
leading insurance rating agencies.

With FIVE unrated, offshore underwriters of GAP insurance having gone bust in
the last few years, it's now more important than ever to ensure you choose a
policy backed by financial resources sufficient enough to ensure that the policy
will be there when you need it most.

AREN'T UNRATED INSURERS COVERED BY THE FSCS?

Yes and companies that offer policies from unrated insurers will make a song and
dance about this. However whilst the Financial Services Compensation Scheme
(FSCS) will cover you for up to 90% of any claim amount if your car is written
off and you need to make a claim before the affairs of the original insurer are
wrapped up, what they usually fail to tell you is that if the unrated insurer
behind your policy goes bust and no other insurer steps in to "buy" your policy
from the liquidators (thereby permitting your cover to continue), steps will be
taken to cancel your policy and in such circumstances the FSCS is then only good
for refunding you up to 90% of what you originally paid for your policy.

This of course then leaves you without GAP insurance cover and, probably too
late to buy GAP insurance cover from any other provider.

Whilst a UK-based A-Rated insurer can attract a little higher premium for the
policy, the risks of buying a policy from an unrated, offshore insurer are, in
our opinion, simply too great.

If you'd like to discuss this in more detail with us, please contact us on 01484
490095 or email support@gapinsurance.co.uk for assistance.

Close
×

UK BASED INSURER

POLICIES UNDERWRITTEN BY A UK BASED INSURER

Our GAP insurance policies are underwritten at Lloyd's by Arch Managing Agency
Limited. Lloyd's being a UK entity rated A, AA- and A+ by three of the world's
leading insurance rating agencies.

FIVE, offshore underwriters of GAP insurance (two in Gibraltar and two in
Denmark) have gone bust since 2016 alone!

BUT OFFSHORE INSURERS ARE COVERED BY THE FSCS AREN'T THEY?

Yes, though not as comprehensively as some companies would have you believe.

If the offshore underwriter of your GAP insurance policy goes bust and you need
to make a claim before their affairs are wrapped up, if needed the Financial
Services Compensation Scheme (FSCS) will step in to pay up to 90% of your claim
value. However if you're not making a claim at the time the insurer's affairs
are being wrapped up, the remaining term of your policy will be subject to
whether or not another insurer steps in to buy it. If your policy is not sold on
to another insurer, the liquidators will seek to cancel the remaining term of
your policy in which case, the FSCS would then only be good for refunding you up
to 90% of what you originally paid for your policy.

This of course would leave you without GAP insurance cover and, probably too
late to buy GAP insurance cover from any other provider.

Whilst a policy from an offshore, unrated insurer might well be slightly cheaper
upfront, we believe that the risks are simply too high and as a result, we only
ever deal with large, A-rated, UK-based insurers.

If you'd like to discuss this in more detail with us, please contact us on 01484
490095 or email support@gapinsurance.co.uk for assistance.

Close
×

NO MARKET VALUE CLAUSES

NO MARKET VALUE CLAUSES IN OUR POLICIES

Buy a Contract Hire, Invoice or Replacement GAP insurance policy incorporating
one or more Market Value clause and you're highly likely to receive a reduced
payout at the time of claim. The sole purpose of a Market Value clause is to
ensure that the GAP insurance policy payout is reduced.

The most common Market Value clause amongst inferior GAP insurance policies is
in relation to the motor insurance pay-out at the time of claim. In simple
terms, if the motor insurer's payout is less than what the GAP insurer's
preferred valuation "guide" says that your car is worth, the GAP insurer will
not cover what they will perceive to be an underpayment by your motor insurer.

To add insult to injury though, if you bought a used car, a Market Value clause
within an Invoice or Replacement GAP insurance policy may well be called upon to
allow the GAP insurer to revalue your vehicle at the time you first bought it.
If they find that their guide said your vehicle was worth less than the price
you actually paid for the vehicle, the GAP insurer will not cover what they will
perceive to have been an overpayment on your part.

One Market Value clause is bad enough. To suffer the application of both could
very well result in a substantially lower GAP insurance payout than what you
would have received from a policy that had no Market Value clause at all - A
policy like the Contract Hire, Invoice and Replacement GAP insurance policies
that have available.

We dropped Market Value clauses from our Contract Hire, Invoice and Replacement
GAP insurance policies back in early 2013. Sadly there are other providers that
haven't followed suit.

The long and short of it is, a Contract Hire, Invoice or Replacement GAP
insurance policy which incorporates a Market Value clause should be avoided - at
all costs.

TOP-UP GAP INSURANCE:

Top-Up GAP insurance policies DO incorporate a form of Market Value clause - to
the best of our knowledge a Top-Up GAP insurance policy with no Market Value
clause does not yet exist in the market. A Market Value clause exists with such
a policy in order to prevent somebody 'profiting' from their vehicle being
written off.

To clarify, in the event that your vehicle is written off (through accident,
fire or theft etc) Top-Up GAP insurance will aim to top-up your motor insurance
pay-out by a further 25% (limited to a maximum payout of £10,000). If however
your motor insurance pay-out is more than the "Market Value" of your vehicle at
the time of claim (defined as the "Retail Transacted" value published by Glass's
Guide), the Top-Up GAP insurance policy will aim to pay out 25% of the Market
Value of your vehicle (rather than 25% of the higher amount paid out by the
motor insurer).

If you have any questions about any of the above. Please don't hesitate to
contact us.

If you'd like to discuss this in more detail with us, please contact us on 01484
490095 or email support@gapinsurance.co.uk for assistance.

Close
×

CASH PAYOUTS

OUR GAP INSURANCE POLICIES PAY OUT IN CASH

If you make a claim on one of our GAP insurance policies, once any finance
company with an interest in the vehicle (if applicable) has been paid the amount
due to them, the remaining funds are paid directly to the policyholder. If you
didn't finance the vehicle (or the finance had already been cleared by the time
of the claim), the whole sum is paid directly to you. This payment is made with
no strings. You can use it against the cost of buying any car from any
dealership of your choice. Or not... it's your money - do with it as you please!

This is different to some other GAP insurance providers who will either insist
that they have to source your next vehicle or, will pay out in the form of a
credit to either a motor dealer of their choice or the dealer you bought the
original vehicle from. Some GAP insurance providers even have Replacement GAP
insurance policies, which they'll charge you more for, which state that if
you're not replacing the vehicle at the time of claim, they'll only pay out on
an Invoice GAP insurance basis.

Our view is that a policy that does not pay out in cash to the policyholder is
considerably more restrictive in terms of the choices available to you at the
time of claim - depending on the circumstances that led to your vehicle being
written off you might not want the same vehicle again, you may not want a
vehicle from the same dealership/manufacturer again... you may event not want a
vehicle at all.

A cash payout is the least restrictive payout and, leaves you with the freedom
of choice. Don't settle for anything less!

If you'd like to discuss this in more detail with us, please contact us on 01484
490095 or email support@gapinsurance.co.uk for assistance.

Close
×

5-STAR RATED POLICIES

INDEPENDENTLY RATED 5-STAR POLICIES

Our GAP insurance policies are consistently and independently rated 5-stars.
Check us out on various customer review websites such as Feefo, TrustPilot and
there's reviews on social media via Facebook too.

If you'd like to discuss this in more detail with us, please contact us on 01484
490095 or email support@gapinsurance.co.uk for assistance.

Close
×

30-DAY MONEY BACK GUARANTEE / COOLING OFF PERIOD

30-DAY COOLING OFF PERIOD

If you buy a policy from us and for any reason whatsoever you change your mind,
you can cancel the policy within the first 30-days and so long as you've not
made a claim we'll give you a 100% refund.

If you cancel your policy more than 30-days after purchasing it and then either
change your mind or, sell your vehicle, you can cancel the policy and so long as
you've not made a claim we'll give you a pro-rata rebate of unused premium. You
can then use that rebate towards the cost of a new policy on a new vehicle and
no cancellation fee will apply. Alternatively you can ask for the rebate to be
refunded but, a £30 fee will apply in the case of a refund (£15 for Top-Up GAP
insurance).

If you'd like to discuss this in more detail with us, please contact us on 01484
490095 or email support@gapinsurance.co.uk for assistance.

Close
×

TOTAL LOSS COURTESY CAR COVER (TLCC)

TOTAL LOSS COURTESY CAR

If your vehicle is damaged in an accident, your motor insurance policy will
normally provide you with a courtesy/hire car whilst the damage to your vehicle
is being assessed.

If they determine that your vehicle is repairable, you would normally have the
use of that courtesy car for the duration of the repairs.

However...

If they decide that the damage to your vehicle is beyond repair and subsequently
declare it a Total Loss (they write it off), you would then not normally be
entitled to their courtesy car any longer (unless you've paid them an additional
premium for such entitlement) and, it would be withdrawn: leaving you without
the use of a vehicle.

Depending on how much longer they take to settle your claim, you might be
without a vehicle for a number of days - or even weeks!

Building in Total Loss Courtesy Car cover (TLCc) to your GAP insurance policy
with us, means that in the event your car is declared a Total Loss, we will
provide you with a courtesy car for you to use for up to 28-days.

TLCC COVER FEATURES:

The car provided:

 * Will be of a similar sized engine to Your vehicle that was deemed a Total
   Loss (limited to a maximum of a 2.0 litre manual car or equivalent)
 * Will be insured. Please note that an excess (normally £250) will apply to
   accidents/claims occuring during your use of the courtesy car. Exact terms
   will confirmed prior to you accepting delivery of it.
 * Will be able to be delivered to and collected from your home or place of
   work.

For more information please review the Ts & Cs of our GAP insurance policies
here, or generate a quote.

If you'd like to discuss this in more detail with us, please contact us on 01484
490095 or email support@gapinsurance.co.uk for assistance.

Close
×

NEW FOR OLD PROMISE

NEW-FOR-OLD COVER WITH YOUR MOTOR INSURANCE?

Despite wide-spread assurances to the contrary, which are negligently propogated
by apparent consumer "experts": relying on new-for-old cover from your motor
insurer and NOT having GAP insurance covering your brand new vehicle during your
first year of ownership is a risky business and, something we caution against:

 * If you've financed your vehicle (particularly by way of a PCP agreement),
   there's a good chance you've entirely voided the new-for-old benefit under
   your motor insurance policy.
 * If you've leased your vehicle (e.g. personal contract hire), your vehicle
   wouldn't usually qualify for new-for-old cover from your motor insurer
   courtesy of the fact that your name doesn't appear on the V5 Registration
   document.
 * Your motor insurer may refuse to replace the vehicle new-for-old within the
   first year (in some cases for the most tedious of reasons) and revert to a
   Market Value settlement instead.
 * You can only buy GAP insurance from us within 3-months of taking delivery of
   the vehicle. Chances are you won't be eligible for Invoice or Replacement GAP
   insurance if you try to buy cover after a year of owning the vehicle.

Ultimately, going without GAP insurance in the first year could well involve you
forfeiting having GAP insurance cover in later years and, given the potential
benefit of GAP insurance usually increases with the passing of time, those later
years could be when you need GAP insurance most! Why take the risk?

Which is why we have our: "New-for-old Promise":

If your motor insurer replaces your vehicle on a new-for-old basis during the
term of your GAP insurance policy, we'll re-issue a whole new GAP insurance
policy for your new vehicle, matching the full original duration of cover that
you purchased, at no additional cost to you. E.g. if you buy 3-year cover and
your motor insurer replaces the vehicle new-for-old when it's 11-months old,
we'll re-issue a whole new 3-year GAP insurance policy for your new vehicle.

Note: This "New-for-old Promise" applies to all GAP insurance policies purchased
on or since April 25th 2023.

For more information please review the Ts & Cs of our GAP insurance policies
here, or generate a quote.

If you'd like to discuss this in more detail with us, please contact us on 01484
490095 or email support@gapinsurance.co.uk for assistance.

Close

HOW TO CONTACT US

 * 01484 490095
 * support@gapinsurance.co.uk
 * facebook.com/gapinsurance
 * twitter.com/gap_insurance

USEFUL LINKS

 * Blog
 * How To Claim
 * About GAPinsurance.co.uk
 * Contact Us
 * Site Usage
 * Cookie Policy
 * Privacy Policy
 * Refund & Cancellation Policy
 * Customer Complaints Procedure
 * Site Map

OUR PRODUCTS

 * Contract Hire GAP insurance
 * Invoice GAP insurance
 * Replacement GAP insurance
 * Top-Up GAP insurance
 * Total Loss Courtesy Car (GAP add on)
 * Excess Protection insurance

GAP INSURANCE STATISTICS BY MAKE OF VEHICLE

Alfa Romeo | Audi | BMW | Chevrolet | Citroen | FIAT | Ford | Honda | Hyundai |
Jaguar | KIA | Land Rover | Lexus | Maserati | Mazda | Mercedes-Benz | Mini |
Nissan | Peugeot | Porsche | Renault | SAAB | SEAT | Skoda | Smart-Car | Suzuki
| Tesla | Toyota | Vauxhall | Volkswagen | Volvo

GAPinsurance.co.uk is a trading style of Pickles & Burns Ltd, an Appointed
Representative of Frank Pickles (Insurance Brokers) Ltd which is Authorised and
Regulated by the Financial Conduct Authority (FCA No. 305297). You can check
this on the FCA Register

The Registered Office and contact address for Pickles & Burns Ltd trading as
GAPinsurance.co.uk is: 132 Huddersfield Road, Holmfirth, West Yorkshire, HD9
3AS.

The Registered Office for Frank Pickles (Insurance Brokers) Ltd is: 23 Hornbeam
Square South, Harrogate, North Yorkshire, United Kingdom, HG2 8NB.

© GAPinsurance.co.uk 2024

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