www.samsung.com
Open in
urlscan Pro
104.89.118.46
Public Scan
Submitted URL: https://help.content.samsung.com/csweb/faq/searchFaq.do
Effective URL: https://www.samsung.com/sg/support/
Submission: On April 11 via api from US — Scanned from SG
Effective URL: https://www.samsung.com/sg/support/
Submission: On April 11 via api from US — Scanned from SG
Form analysis 11 forms found in the DOM
Name: signInForm — GET https://account.samsung.com/accounts/v1/DCGLSG/signInGate
<form id="signInForm" name="signInForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLSG/signInGate">
<input type="hidden" name="response_type" id="response_type" value="">
<input type="hidden" name="client_id" value="9z5ss85h4x">
<input type="hidden" name="locale" id="locale" value="">
<input type="hidden" name="countryCode" value="SG">
<input type="hidden" name="redirect_uri" id="redirect_uri" value="/aemapi/v6/data-login/afterLogin.sg.json">
<input type="hidden" name="state" id="signInState" value="">
<input type="hidden" name="goBackURL" id="signInGoBackURL" value="">
<input type="hidden" name="scope" id="scope" value="">
</form>Name: signOutForm — GET https://account.samsung.com/accounts/v1/DCGLSG/signOutGate
<form id="signOutForm" name="signOutForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLSG/signOutGate">
<input type="hidden" name="client_id" value="9z5ss85h4x">
<input type="hidden" name="state" id="signOutState" value="">
<input type="hidden" name="signOutURL" id="signOutURL" value="/aemapi/v6/data-login/afterLogout.sg.json">
</form>Name: joinForm — POST https://account.samsung.com/membership/
<form id="joinForm" name="joinForm" method="post" action="https://account.samsung.com/membership/">
<input type="hidden" name="actionID" value="SignupAP">
<input type="hidden" name="serviceID" value="9z5ss85h4x">
<input type="hidden" name="serviceName" value="SAMSUNG">
<input type="hidden" name="domain" value="www.samsung.com">
<input type="hidden" name="countryCode" value="SG">
<input type="hidden" name="languageCode" value="en">
<input type="hidden" name="registURL" id="joinRegistURL" value="/aemapi/v6/data-login/afterLogin.sg.json">
<input type="hidden" name="returnURL" id="joinReturnURL">
<input type="hidden" name="goBackURL" id="joinGoBackURL" value="">
<input type="hidden" name="ssoType" value="ENC_TK">
<input type="hidden" name="emailActivationURL" id="joinEmailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.sg.json">
</form>Name: findAccountForm — POST https://account.samsung.com/membership/
<form id="findAccountForm" name="findAccountForm" method="post" action="https://account.samsung.com/membership/">
<input type="hidden" name="actionID" value="FindEmail">
<input type="hidden" name="serviceID" value="9z5ss85h4x">
<input type="hidden" name="serviceName" value="SAMSUNG">
<input type="hidden" name="domain" value="www.samsung.com">
<input type="hidden" name="countryCode" value="SG">
<input type="hidden" name="languageCode" value="en">
<input type="hidden" name="goBackURL" id="findGoBackURL" value="">
<input type="hidden" name="ssoType" value="ENC_TK">
</form>Name: accountModifyForm — POST https://account.samsung.com/membership/
<form id="accountModifyForm" name="accountModifyForm" method="post" action="https://account.samsung.com/membership/">
<input type="hidden" name="actionID" value="ModifyUserInfo">
<input type="hidden" name="serviceID" value="9z5ss85h4x">
<input type="hidden" name="serviceName" value="SAMSUNG">
<input type="hidden" name="domain" value="">
<input type="hidden" name="countryCode" value="SG">
<input type="hidden" name="languageCode" value="en">
<input type="hidden" name="goBackURL" id="accountModifyGoBackURL" value="">
<input type="hidden" name="ssoType" value="ENC_TK">
</form>Name: textForm —
<form id="textForm" name="textForm">
<input type="hidden" name="productCountText" id="productCountText" value="Number of Products">
</form>javascript:;
<form action="javascript:;" class="gnb-search__form" role="search" autocomplete="off">
<fieldset>
<legend>Search form</legend>
<div class="gnb-search__input-wrap">
<button type="button" class="gnb-search__input-btn--close">
<span class="hidden">Close</span>
<svg class="icon" focusable="false">
<use href="#backward-bold"></use>
</svg>
</button>
<label class="hidden" for="gnb-search-keyword">Search Keyword</label>
<input type="text" name="search" class="gnb-search__input" id="gnb-search-keyword" maxlength="64" an-tr="search layer--search bar-submit" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit:">
<span class="gnb-search__placeholder">Galaxy S23 Ultra</span>
<!-- input 에 text 가 입력되어 있으면 .gnb-search__input-btn--cancel--show 추가 -->
<button type="button" class="gnb-search__input-btn--cancel" an-tr="nv00_gnb-keyword delete-search" an-ca="search" an-ac="gnb search" an-la="search bar:keyword delete">
<span class="hidden">Delete</span>
<svg class="icon" focusable="false">
<use href="#cancel-bold"></use>
</svg>
</button>
<button type="submit" class="gnb-search__input-btn--search" an-tr="search layer--Image-submit" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit">
<span class="hidden">Search</span>
<svg class="icon" focusable="false">
<use href="#search-bold"></use>
</svg>
</button>
<button type="button" class="gnb-search__input-btn--scan-barcode">
<span class="hidden">Scan Barcode</span>
<svg class="icon" focusable="false" aria-hidden="true">
<use href="#barcode-regular"></use>
</svg>
</button>
</div>
</fieldset>
</form>#
<form action="#" class="su07-search-kv__form" role="search">
<fieldset>
<legend>Search form</legend>
<div class="su07-search-kv__form-container">
<div class="text-field-wrap">
<div class="text-field text-field--hide-label">
<label for="su07-search-kv">Search Samsung Support</label>
<input id="su07-search-kv" type="text" autocomplete="off">
<button type="button" class="su07-search-kv__search-delete" an-tr="su07_search kv-support main-image-link" an-ca="search" an-ac="support search bar" an-la="close">
<span class="hidden">Delete</span>
<svg class="icon" focusable="false">
<use href="#cancel-bold"></use>
</svg>
</button>
</div>
<button type="button" class="su07-search-kv__form-submit"><span class="hidden">search</span>
<svg class="icon" focusable="false">
<use href="#search-bold"></use>
</svg>
</button>
<button type="button" class="su07-search-kv__search-wrap-close">
<svg class="icon icon--back" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false">
<path d="M40.544 11.613l5.538 5.774L18.335 44l75.054.001v8H18.337l27.745 26.612-5.538 5.774L2.611 48l37.933-36.387z"></path>
</svg>
<span class="hidden">Close Search popup</span>
</button>
</div>
<div class="su07-search-kv__popular-searches-wrap">
<h3 class="su07-search-kv__searches-title">Popular Searches</h3>
<ul class="su07-search-kv__searches-list" role="list">
<li role="listitem">
<a href="/sg/support/mobile-devices/how-to-transfer-content-from-old-device-to-new-samsung-galaxy-smartphone-via-smart-switch/" class="su07-search-kv__searches-link" title="How to transfer content from old device to new Samsung Galaxy Smartphone via Smart Switch?" target="_self" an-tr="su07_search kv-support main-text-search" an-ca="search" an-ac="support search bar" an-la="popular searches:How to transfer content from old device to new Samsung Galaxy Smartphone via Smart Switch"><span class="su07-search-kv__searches-text">How to transfer content from old device to new Samsung Galaxy Smartphone via Smart Switch?</span></a>
</li>
<li role="listitem">
<a href="/sg/support/mobile-devices/how-to-find-the-imei-model-number-and-serial-number-for-samsung-galaxy-device/" class="su07-search-kv__searches-link" title="How to find the IMEI, model number, and serial number for Samsung Galaxy device?" target="_self" an-tr="su07_search kv-support main-text-search" an-ca="search" an-ac="support search bar" an-la="popular searches:How to find the IMEI"><span class="su07-search-kv__searches-text">How to find the IMEI, model number, and serial number for Samsung Galaxy device?</span></a>
</li>
<li role="listitem">
<a href="/sg/support/mobile-devices/how-to-couple-with-a-newly-purchased-earbud-and-a-used-earbud/" class="su07-search-kv__searches-link" title="How to Couple or Link a New Replacement Earbud with an Old One" target="_self" an-tr="su07_search kv-support main-text-search" an-ca="search" an-ac="support search bar" an-la="popular searches:How to Couple or Link a New Replacement Earbud with an Old One"><span class="su07-search-kv__searches-text">How to Couple or Link a New Replacement Earbud with an Old One</span></a>
</li>
</ul>
</div>
<div class="su07-search-kv__suggested-searches-wrap">
<h3 class="su07-search-kv__searches-title">Suggested Searches</h3>
<ul class="su07-search-kv__searches-list" role="list">
</ul>
</div>
<div class="su07-search-kv__no-searches-result">
<h3 class="su07-search-kv__searches-title">No Result</h3>
</div>
</div>
</fieldset>
</form>javascript:void(0);
<form action="javascript:void(0);" class="search-product-card__form" role="search">
<fieldset>
<legend>Search form</legend>
<div class="search-product-card__form-container">
<div class="text-field-wrap">
<div class="text-field">
<label for="search-product-card-support">Enter your model Number</label>
<input id="search-product-card-support" type="text" autocomplete="off">
<button type="button" class="search-product-card__form-delete"><span class="hidden">Delete</span>
<svg class="icon" focusable="false">
<use href="#cancel-bold"></use>
</svg>
</button>
</div>
<button type="button" class="search-product-card__form-submit"><span class="hidden">Search</span>
<svg class="icon" focusable="false">
<use href="#search-bold"></use>
</svg>
</button>
<button class="search-product-card__search-wrap-close">
<svg class="icon icon--back" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false">
<path d="M40.544 11.613l5.538 5.774L18.335 44l75.054.001v8H18.337l27.745 26.612-5.538 5.774L2.611 48l37.933-36.387z"></path>
</svg>
<span class="hidden">Back to Menu</span>
</button>
</div>
<div class="search-product-card__suggested-searches-wrap scrollbar">
<div class="scrollbar__wrap">
<div class="scrollbar__contents">
<p class="search-product-card__searches-title">Suggested Searches</p>
<ul class="u07-search-kv__searches-list" role="listbox"></ul>
</div>
</div>
<div class="scrollbar-horizontal__track" style="display: none;">
<div class="scrollbar-horizontal__track-content">
<div class="scrollbar-horizontal__bar"></div>
</div>
</div>
<div class="scrollbar-vertical__track" style="display: none;">
<div class="scrollbar-vertical__track-content">
<div class="scrollbar-vertical__bar"></div>
</div>
</div>
</div>
<div class="search-product-card__no-result-wrap" style="display: none;">
<p class="search-product-card__searches-title">No Result</p>
</div>
</div>
</fieldset>
</form>javascript:void(0);
<form action="javascript:void(0);" class="search-product-card__form" role="search">
<fieldset>
<legend>Search form</legend>
<div class="search-product-card__form-container">
<div class="text-field-wrap">
<div class="text-field">
<label for="search-product-card-model">Search Model Code or Name</label>
<input id="search-product-card-model" type="text" autocomplete="off">
<button type="button" class="search-product-card__form-delete"><span class="hidden">Delete</span>
<svg class="icon" focusable="false">
<use href="#cancel-bold"></use>
</svg>
</button>
</div>
<button type="button" class="search-product-card__form-submit"><span class="hidden">Search</span>
<svg class="icon" focusable="false">
<use href="#search-bold"></use>
</svg>
</button>
<button class="search-product-card__search-wrap-close">
<svg class="icon icon--back" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false">
<path d="M40.544 11.613l5.538 5.774L18.335 44l75.054.001v8H18.337l27.745 26.612-5.538 5.774L2.611 48l37.933-36.387z"></path>
</svg>
<span class="hidden">Back to Menu</span>
</button>
</div>
<div class="search-product-card__suggested-searches-wrap scrollbar">
<div class="scrollbar__wrap">
<div class="scrollbar__contents">
<p class="search-product-card__searches-title">Suggested Searches</p>
<ul class="u07-search-kv__searches-list" role="listbox"></ul>
</div>
</div>
<div class="scrollbar-horizontal__track" style="display: none;">
<div class="scrollbar-horizontal__track-content">
<div class="scrollbar-horizontal__bar"></div>
</div>
</div>
<div class="scrollbar-vertical__track" style="display: none;">
<div class="scrollbar-vertical__track-content">
<div class="scrollbar-vertical__bar"></div>
</div>
</div>
</div>
<div class="search-product-card__no-result-wrap" style="display: none;">
<p class="search-product-card__searches-title">No Result</p>
</div>
</div>
</fieldset>
</form>POST https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProductType1.jsp
<form class="ermsDataForm" method="post" action="https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProductType1.jsp" target="_blank">
<input type="hidden" name="siteCode" value="sg">
<input type="hidden" name="siteId" value="40">
<input type="hidden" name="groupCode" value="">
<input type="hidden" name="groupEngName" value="">
<input type="hidden" name="typeCode" value="">
<input type="hidden" name="typeName" value="">
<input type="hidden" name="typeEngName" value="">
<input type="hidden" name="subtypeCode" value="">
<input type="hidden" name="subtypeName" value="">
<input type="hidden" name="subtypeEngName" value="">
<input type="hidden" name="modelCode" value="">
<input type="hidden" name="modelName" value="">
<input type="hidden" name="modelDisplayName" value="">
<input type="hidden" name="topic" value="">
</form>Text Content
Skip to content Skip to accessibility help
Samsung and Cookies
This site uses cookies to personalise your experience, analyse site traffic and
keep track of items stored in your shopping basket. By Clicking ACCEPT or
continuing to browse the site you are agreeing to our use of cookies. See our
Privacy Policy here
Read More
ACCEPT
close
Samsung
previous menu search close menu
Log-In/Sign-Up
Open My Menu
* Shop
* Mobile
Mobile
* Discover Mobiles
* Smartphones
* Tablets
* Watches
* Audio
* Accessories
* One UI
* Apps & Services
* Galaxy Gifts
* Why Galaxy
New & Featured
* NEW
Galaxy S23 Ultra 5G
* NEW
Galaxy S23 | S23+ 5G
* Galaxy A54 5G
* Galaxy Z Fold4 5G
* Galaxy Z Flip4 5G
* Galaxy Watch5 Pro
* Galaxy Buds2 Pro
* Galaxy Tab S8 Ultra
* All Smartphones
* TV & AV
TV & AV
Recommended
* Help Choose Your Best TV
* Why Neo QLED
* Why Samsung OLED
* Why 8K TVs
* Why The Frame
* Discover Lifestyle TVs
* Best Samsung Gaming TV
* Why Samsung Smart TV
* What is the Right TV Size?
TVs
* Discover TVs
* Neo QLED
* QLED
* OLED
* The Frame
* The Serif
* The Sero
* Crystal UHD
* 8K TVs
* 4K TVs
* Full HD/HD TVs
* TV Accessories
* Help Choose Your Best TV
* All TVs
TV by Size
* 85"
* 75"
* 65"
* 55"
* 43"
* What is the Right TV Size?
* All TVs
TV by Resolution
* 8K TVs
* 4K TVs
* Full HD/HD TVs
Projectors
* The Premiere
* The Freestyle
* Help Choose Your Best TV
* All Projectors
Sound Devices
* Discover Sound Devices
* Q-Series Soundbars
* Ultra Slim Soundbars
* S-Series Soundbars
* B-series Soundbars
* All in One Soundbars
* Soundbars with Subwoofers
* Audio Accessories
* All Sound Devices
* Home Appliances
Home Appliances
Recommended
* Discover Bespoke Home
* #BespokeMyHome HOT
* Bespoke Marvel Collection NEW
* In The Mood For Food NEW
* Bespoke Jet™ HOT
* QuickDrive™ HOT
* SmartThings Home
Refrigerators
* All Refrigerators
* Bespoke Refrigerators HOT
* Bespoke Infinite Line NEW
* Bespoke Creators Collection
* French Style Fridge Freezers
* Side by Side
* Bottom Mount Freezers
* 1 Door
* Top Mount Freezer
* Discover Refrigerators
Laundry
* All Laundry HOT
* Front Load Washing Machine
* Top Load
* Washer Dryers Combo
* Dryers
* AirDresser
* Discover Laundry
Vacuum Cleaners
* All Vacuum Cleaners
* Bespoke Jet™ HOT
* Stick Vacuum
* Robot Vacuum
* Vacuum Accessories
* Discover Vacuum Cleaners
Cooking Appliances
* All Cooking Appliances
* Microwave Ovens HOT
* Discover Cooking Appliances
Dishwashers
* All Dishwashers
* Bespoke Dishwashers NEW
* Freestanding Dishwashers
* Discover Dishwashers NEW
Air Purifiers
* All Purifiers
* Air Purifiers
* Filters & Accessories
Air Purifiers
* All Purifiers
* Air Purifiers
* Filters & Accessories
* Computing
Computing
Recommended
* Gaming Storage
* Odyssey Ark
* Odyssey Gaming Monitors
* Smart Monitors
* High Resolution Monitors
Computer Monitors
* Discover Computer Monitors
* Gaming
* Smart Monitors
* High Resolution
* Curved
* Flat
* Business
* All Computer Monitors
Memory & Storage
* Discover Memory & Storage
* SSD
* Portable SSD
* Memory Cards
* All Memory & Storage
* Displays
Displays
Monitors
* Discover Monitors
* All Monitors
For Business
* Smart Signage
* LED Signage
* Commercial TVs
* Accessories
* SmartThings
* #YouMake
* Support
Support
Product Help
* Support Home
* Manual and Software
* Search Support
* SHOP FAQ
Repairs & Warranty
* Warranty Information
* Service Locator
* Book/Track Repair
* Phone Screen Replacement
* TV Screen Replacement
* Service Centre Waiting Time
Contact
* Chat
* Call
* Email
* Sign Language
Additional Info
* News & Alerts
* Members & Community
* For Business
Search
Cart Number of Products : 0
Log-In/Sign-Up
* Log-In/Sign-Up
* Orders
* Product Registration
* Members
Open My Menu
* Open My Menu
* My Page
* Orders
* Samsung Rewards
* Wishlist
* Product Registration
* Members
* Log Out
Navigation
Your cart is empty.
OK
Layer Popup Close
Sorry, there is insufficient stock for your cart.
OK
Layer Popup Close
Remove a Product
Without this product, applied coupon or promotion code cannot be redeemed.
Are you sure to remove this product?
Move to wish list Delete
Layer Popup Close
Privacy Policy
I have read and agree to the Samsung.com Privacy Policy
Tick this box to proceed to Samsung.com.
By ticking this box, I accept Samsung Service Updates, including :
Samsung.com Services and marketing information, new product and service
announcements as well as special offers, events and newsletters.
PROCEED TO SAMSUNG.COM LEAVE PAGE
Close Privacy Policy
Check Preferences
Help us to make recommendations for you by updating your product preferences.
YES LATER
Close Check Preferences
What are you looking for?
Search form
Close Search Keyword Galaxy S23 Ultra Delete Search Scan Barcode
QUICK LINK
* Galaxy S23 Ultra
* Galaxy S23|S23+
NO SUGGESTIONS
SEARCH HISTORY
Clear All
SUGGESTED SEARCHES
POPULAR KEYWORD
RECOMMENDED SEARCH
Galaxy S23 Ultra 5G
Galaxy Z Fold4 5G
Galaxy Tab S8 5G
Neo QLED
The Frame
BESPOKE Jet™
BESPOKE Refrigerators
Close
BOOK A SERVICE CENTRE APPOINTMENT
Book an appointment before heading down to our Service Centres for a shorter
waiting time.
BOOK NOW
SUPPORT
Previous
Find additional information
Contact Us
Warranty
Next
Previous
Find additional information
Contact Us
Warranty
Next
We're here for you
WELCOME TO SAMSUNG SUPPORT
Search form
Search Samsung Support Delete
search Close Search popup
POPULAR SEARCHES
* How to transfer content from old device to new Samsung Galaxy Smartphone via
Smart Switch?
* How to find the IMEI, model number, and serial number for Samsung Galaxy
device?
* How to Couple or Link a New Replacement Earbud with an Old One
SUGGESTED SEARCHES
NO RESULT
related search
* Warranty
* Transfer device content
* Bixby Voice
* Drum Care+
* TV
* Smart View
PRODUCT SUPPORT
Get help, find answers, download drivers, manuals and more.
Search form
Enter your model Number Delete
Search Back to Menu
Suggested Searches
No Result
How to find model code
* Mobile
* TV&AV
* Home Appliance
* PC & Office
* Camera & Camcorder
* Apps & Services
SELECT A MODEL
*
Search form
Search Model Code or Name Delete
Search Back to Menu
Suggested Searches
No Result
How to find model code
Back
View more
HOW TO FIND MODEL CODE
Select from the menus below to find your model number.
* Type
* Sub Type
* Category
Previous
Next
Indicator 1
Layer Popup Close
TOPIC
HERE ARE SOME POSSIBLE RELATED SOLUTIONS
If you can't find a solution, please email us!
Send Email
Layer Popup Close
GST RATE INCREASED FROM 7% TO 8% FROM 1 JAN 2023
In line with the announcement by the Minister for Finance in Budget 2022, our
GST rate will be increased from 7% to 8%, with effect from 1 Jan 2023.
Read more
NEW TVS ELIGIBLE FOR 2 YEARS EXTENDED WARRANTY
Register your new TV for 2 years extended warranty within 30 days from your date
of delivery or purchase (whichever is later).
Register now
FIND ADDITIONAL INFORMATION
WARRANTY
Register your product and find out what's covered
Warranty Information Product Registration
PHONE SCREEN REPLACEMENT
Find out what is the recommended pricing for replacing or repairing your Galaxy
phone's screen if it is damaged.
Read more
TV SCREEN REPLACEMENT
Check the estimated pricing for replacing or repairing your TV panel if it is
damaged.
Read more
SAMSUNG MEMBERS COMMUNITY
Your new hub for all things Samsung and beyond. Connect with Samsung experts,
super-fans, and other Community members on the latest tips, features and Samsung
products.
Read more
SAMSUNG CARE+
Plan for the unplanned with our worry-free care service for new Galaxy phones.
Read more
ECO-CONSCIOUS SERVICE
Go sustainable with Samsung Customer Service.
Learn more
7 DAYS IN-HOME SERVICE
Need a technical appointment? We are now available 7 days a week*!
Read more
SMART SWITCH
Receive a seamless transfer of contacts, photos, messages and more from your old
device to your new galaxy with Samsung Smart Switch
Data transfer guide Download smart switch
REMOTE SERVICE
Take advantage of Remote Support for TVs, mobile phones and tablets
Read more
SOFTWARE UPGRADE
Keep your mobile up-to-date, safely and quickly
Read more
SAMSUNG SERVICE TRACKER
Tracking your assigned Customer Service Engineer is now a breeze!
Read more
DRUM CARE+
An extensive cleaning service for your washing machine.
Read more
GALAXY BATTERY
Check out how you can take better care of your battery through proper use and
charge.
View more
ALWAYS-ON CARE, FOR YOUR DEVICE
Seamless and trouble-free service for Galaxy customers through Samsung Members
App and our 24/7 helpline
Read more
SERVICE TERMS AND CONDITIONS – DATA RELATED
Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy
Read more
NEWS & ALERTS
For important products and service announcements
Read more
EXPLORE
Stories that inspire you to do more with your Samsung devices.
Go Explore
MAINTENANCE MODE
How to use Galaxy Maintenance mode to secure your device when a repair is in
progress
Learn more
View more
HOW TO
Useful Tips for Galaxy Useful Tips for Galaxy
Learn more
Tips to use Smart TV Tips to use Smart TV
Learn more
Useful guide for Home Appliances Useful guide for Home Appliances
Learn more
Close
MANUALS & DOCUMENTS
Learn more
WEBTOON FAQ
Touchscreen issues
How to use Smart Switch
CONTACT US
CHAT OR EMAIL
Monday to Sunday (including Public Holidays)
Open 24 hours
Chat Now Learn more
CALL
Product and App support
24 hours / 7 days a week
View more
For Mobile Device and Samsung Apps Enquiries:
1800-4252997 (1800 GALAXY S)
Overseas: +65 62283738
For other Product Enquiries:
1800-7267864 (1800 SAMSUNG)
Overseas: +65 62283737
FACE TO FACE SUPPORT
These are the locations of our Service Centres
1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate
5) Bedok Mall
Service Centre Locations and Opening Hours Service Centre Waiting Time
View more
SIGN LANGUAGE SUPPORT
Book an appointment to connect with a Samsung Sign Language Specialist for
support and advice on our products.
Learn more
SAMSUNG MEMBERS
Connect with Samsung experts, super-fans, and other Community members for tips
on features and how to get the most out of your Samsung product.
Community Download App
REPAIR SERVICES
Arrange an appointment to experience a shorter waiting time.
Book an appointment Track my repair
APPS & SERVICES CUSTOMER SUPPORT
Samsung Health Monitor : 1800-4252997;
1800-7267864
Samsung Pay : 1800-4252997
SmartThings : 1800-4252997
View more
RC01_Static Content
* Home Home
* Product Help & Support - Get help, find answers Product Help & Support - Get
help, find answers
FOOTER NAVIGATION
PRODUCT & SERVICE
open
* Smartphones
* Tablets
* Audio
* Watches
* Smart Switch
* Mobile Accessories
* TVs
* Lifestyle TVs
* Sound Devices
* Refrigerators
* Laundry
* Cooking Appliances
* Monitors
* Memory Storage
SHOP
open
* Offers
* Samsung Experience Store
* Samsung Care+
* Store Pickup and Support
* Student Offers
* Corporate Employee Offers
* Upgrade with Galaxy
* Online Shop FAQs
* Explore
* Business Shop
SUPPORT
open
* Contact Us
* Email
* Product Registration
* Warranty Information
* Service Location
* Sign Language Support
* Give Feedback
* Email the CEO
ACCOUNT & COMMUNITY
open
* My Page
* Orders
* Wishlist
* Members
* Samsung Rewards
SUSTAINABILITY
open
* Environment
* Security & Privacy
* Accessibility
* Diversity · Equity · Inclusion
* Corporate Citizenship
* Corporate Sustainability
ABOUT US
open
* Company Info
* Business Area
* Brand Identity
* Careers
* Investor Relations
* Newsroom
* Ethics
* Samsung Design
Copyright© 1995-2023 Samsung. All rights reserved.
Singapore/English
Singapore/English
* Privacy
* Legal
* Sitemap
Stay in the Loop?
*
*
*
*
Go to Top
Want to get the best deals?
Here's how to stay notified:
1. Click on the icon (as shown)
2. Allow notifications
OK, GOT IT.
×