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Submitted URL: https://pennsylvaniaamwater.com/
Effective URL: https://www.amwater.com/paaw/
Submission: On June 19 via manual from US — Scanned from CA
Effective URL: https://www.amwater.com/paaw/
Submission: On June 19 via manual from US — Scanned from CA
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Text Content
Español * About Us * Doing Business with Us * Developers * Engineers & Contractors * National Supplier Diversity * Municipalities * Effects of 2017 Tax Cuts and Jobs Act * Environmental Stewardship * Workplace Safety * PA OneCall * Customer Service & Billing * Contact Us * Billing & Payment Info * How to Read Your Bill * Turn Service On/Off * Customer Assistance Programs * Emergency Rental Assistance Program * PA Homeowner Assistance Fund * For New Customers * Welcome York Wastewater * Upper Pottsgrove Wastewater * Your Water and Wastewater Rates * Rights & Responsibilities * W9 Tax Form * FAQs * Landlord Information * Paperless Billing * Water Quality * Lead and Drinking Water * Water Quality Reports * Water Quality FAQs * Water Safety * PFAS * Chloramine Facts * Commonly used across PA and US * Precautions for Kidney Dialysis Patients and Fish Owners * Links to Environmental & Health Agencies * Chloramine Question Form * Chromium * What is a Boil Water Advisory? * Sinkholes * Infrastructure Updates * Water Treatment * Flushing * Cross Connection & Backflow Prevention * Protecting Drinking Water Supplies * Source Water Protection Planning * Ongoing Program Activities * Community Resources * Source Water Protection Feedback Form * Downstream Storage Tank Notifications * Pharmaceuticals and Drinking Water * Water & Wastewater Information * Wise Water Use * Detecting Leaks * Watershed Protection * Wastewater Service * Our wastewater systems * Scranton Wastewater System * Industrial Pretreatment Program * Splash Lab * Water Learning Center * Our Story * The Water Industry * The Water Cycle * Wise Water Use * Tap Water * Source Water * Water Curriculum & Kids Activities * Green Infrastructure * Downspout Disconnection Instructions * Preventing Sewer Blockages * Sump Pumps * Rain barrels * Rain Barrel Step-by-Step * News & Community * News * American Water NewsFlow * Community Involvement * Request Volunteers * Community Relations Inquiries * Environmental Grant Program * Media Contacts * Career Stream - Internships and Scholarships * Art Contest * Water Camp * Fishing * Pay My Bill Report Emergency Login TAP TO TALK Login to MyWater & Manage my Account Please go to Liberty Utilities to Access Your Account Forgot User ID? Forgot User Password? Login Sign Up Get Service Now I need help logging in Login * About Us * Doing Business with Us * Developers * Engineers & Contractors * National Supplier Diversity * Municipalities * Effects of 2017 Tax Cuts and Jobs Act * Environmental Stewardship * Workplace Safety * PA OneCall * Customer Service & Billing * Contact Us * Billing & Payment Info * How to Read Your Bill * Turn Service On/Off * Customer Assistance Programs * Emergency Rental Assistance Program * PA Homeowner Assistance Fund * For New Customers * Welcome York Wastewater * Upper Pottsgrove Wastewater * Your Water and Wastewater Rates * Rights & Responsibilities * W9 Tax Form * FAQs * Landlord Information * Paperless Billing * Water Quality * Lead and Drinking Water * Water Quality Reports * Water Quality FAQs * Water Safety * PFAS * Chloramine Facts * Commonly used across PA and US * Precautions for Kidney Dialysis Patients and Fish Owners * Links to Environmental & Health Agencies * Chloramine Question Form * Chromium * What is a Boil Water Advisory? * Sinkholes * Infrastructure Updates * Water Treatment * Flushing * Cross Connection & Backflow Prevention * Protecting Drinking Water Supplies * Source Water Protection Planning * Ongoing Program Activities * Community Resources * Source Water Protection Feedback Form * Downstream Storage Tank Notifications * Pharmaceuticals and Drinking Water * Water & Wastewater Information * Wise Water Use * Detecting Leaks * Watershed Protection * Wastewater Service * Our wastewater systems * Scranton Wastewater System * Industrial Pretreatment Program * Splash Lab * Water Learning Center * Our Story * The Water Industry * The Water Cycle * Wise Water Use * Tap Water * Source Water * Water Curriculum & Kids Activities * Green Infrastructure * Downspout Disconnection Instructions * Preventing Sewer Blockages * Sump Pumps * Rain barrels * Rain Barrel Step-by-Step * News & Community * News * American Water NewsFlow * Community Involvement * Request Volunteers * Community Relations Inquiries * Environmental Grant Program * Media Contacts * Career Stream - Internships and Scholarships * Art Contest * Water Camp * Fishing * Pay My Bill Tell us what your water service line is made of Pennsylvania American Water has partnered with Greeley & Hansen to inventory what material each customer’s water service line is made of – but we need your help. Click here to learn more about the project and how to “pipe up” and participate. Learn More NEW: ENROLL IN AUTO PAY USING YOUR CREDIT CARD With Auto Pay, your bill will be paid on time, every time, on the date it is due. Enroll today on MyWater. Learn More Water quality you can trust. Results to prove it. Each year, we produce a Water Quality Report to let customers know how our water quality stacks up against established federal and state drinking water standards. Check out your community’s water quality report today. Learn More United States EPA announces updated Health Advisories Levels for some PFAS chemicals. As detailed in our annual Water Quality Reports, American Water currently meets or surpasses all federal, state, and local drinking water standards to protect our customers and the communities we serve. We include information from PFAS sampling in our Water Quality Reports Click Here For More Information On PFAS VIEW ADVISORIES IN YOUR AREA Our new customer advisory map is live. You can now view up-to-date information on an easy-to-use map. View the map BILL PAY ASSISTANCE AVAILABLE If you’re experiencing financial hardship, these company- and federal-funded assistance programs may be able to help. Learn More CUSTOMER SERVICE YOUR WAY View/pay your bill, report an emergency, turn water on/off and more anytime through your convenience, user-friendly MyWater account Learn More MID-WEEK CALLS WORK THE FASTEST! For non-emergency support, the best days to call are in the middle of the week. Save time by calling mid-week to experience faster service. Contact Us REPORT AN EMERGENCY ONLINE You can now report a water or wastewater emergency online in just seconds through this fully-automated, quick and easy process. Learn More WHAT'S NEW CUSTOMER SERVICE Call: 1.800.565.7292. Hours: M-F 7am-7pm. For emergencies: We're available 24/7. LEAD SERVICE LINE REPLACEMENT PROGRAM Learn about our service line material inventory project and lead service line replacement program. CUSTOMER ADVISORY MAP View up-to-date information on an easy-to-use map. KEEP COMMUNITIES FLOWING The American Water Charitable Foundation’s Keep Communities Flowing grant program, supports impactful initiatives and programs throughout American Water’s national footprint. ASSISTANCE PROGRAMS Sometimes customers face circumstances that stretch their financial resources. See if you qualify to receive assistance. WISE WATER USE There are many ways you can help by using water wisely. INFRASTRUCTURE UPGRADE MAP Learn how we’re putting your water bill to work in your neighborhood. NEW CUSTOMERS We’re here to help and to provide you with important information about your service. STATEWIDE NEWS CUSTOMERS June 16, 2023 Pennsylvania American Water Asks Customers to Voluntarily Reduce Nonessential Water Use Due to Drought Watch Declaration March 20, 2023 Pennsylvania American Water Celebrates “Fix A Leak Week” by Promoting Water-Saving Tips Online tools can help customers save water and save money February 06, 2023 Pennsylvania American Water Launches Water Service Line Material Inventory Project Company asking customers to “pipe up” and provide water service line material information via user-friendly online survey; Project seeks to identify and ultimately remove lead lines GROWTH June 08, 2023 Pennsylvania American Water Signs Agreement to Purchase Farmington Township’s Water and Wastewater Systems March 24, 2023 Pennsylvania American Water Announces Agreement to Assume Towamencin Acquisition Agreement January 24, 2023 Pennsylvania American Water Signs Agreement to Purchase Elizabeth Borough Municipal Authority Wastewater System INFRASTRUCTURE June 05, 2023 Pennsylvania American Water Begins Water Line Upgrade Projects in Abingtons May 24, 2023 Pennsylvania American Water Announces $17.5 Million Plan for Water Storage Upgrades in 2023 May 04, 2023 $1.1 Million Water Line Project Underway in Columbia County COMMUNITY June 01, 2023 Student Winners Announced for 2023 Pennsylvania American Water’s Annual “Protect Our Watersheds” Art Contest Winners to be featured in company’s “Protect Our Watersheds” wall calendar, highlighted on social media May 24, 2023 Pennsylvania American Water Announces 2023 “Wonderful World of Water” Camps Programs offer hands-on environmental education for students April 19, 2023 Pennsylvania American Water and American Water Charitable Foundation Partner to Support West Reading Relief Efforts ENVIRONMENTAL May 10, 2023 Pennsylvania American Water Awards Grants for Local Environmental Projects Fourteen organizations receive more than $75,000 in funding to help protect water resources in Pennsylvania through annual grant program May 05, 2023 Pennsylvania American Water Receives 2023 Governor’s Award for Environmental Excellence Company’s 2022 paperless billing/tree planting campaign received top award for the best in environmental innovation and expertise in the Commonwealth February 27, 2023 Pennsylvania American Water Seeking Entries for Annual “Protect Our Watersheds” Student Art Contest QUALITY May 08, 2023 Pennsylvania American Water Announces Annual Water Quality Reports for Drinking Water Week August 15, 2022 Pennsylvania American Water’s West Shore Regional Water Treatment Plant Recognized for Excellent Tap Water Quality May 04, 2022 Pennsylvania American Water Releases Annual Water Quality Reports Annual Water Quality Reports OPERATIONS March 23, 2023 Pennsylvania American Water Announces Supplier Summit Pittsburgh-area event to identify diverse suppliers for local sourcing opportunities January 21, 2022 Pennsylvania American Water Reminds Customers to Act Now to Prevent Frozen Pipes Later PEOPLE January 13, 2023 Pennsylvania American Water Awards Inclusion, Diversity and Equity Grants to 8 Organizations July 07, 2022 Pennsylvania American Water Announces Remote Job Opportunities for Pittsburgh and Surrounding Areas May 16, 2022 Sabrina Saunders Mosby Elected to Pennsylvania American Water Board of Directors FINANCE December 08, 2022 Settlement Approved in Pennsylvania American Water Rate Request April 2022 rate request driven by more than $1 billion in system investments to address aging water and wastewater infrastructure; includes enhanced customer assistance programs April 29, 2022 Pennsylvania American Water Files Rate Request Driven by $1.1 Billion in Investment Request reinforces company’s commitment to providing safe, reliable and affordable water and wastewater service February 25, 2021 Settlement Unanimously Approved in Pennsylvania American Water Rate Request Request driven by $1.64 billion invested to address aging water and wastewater infrastructure; Includes additional consumer protections and enhanced customer assistance programs SAFETY August 31, 2021 Pennsylvania American Water Readies for Tropical Depression Ida Commonwealth’s largest water and wastewater utility prepares for operational impacts of heavy rainfall, shares flood safety tips for customers March 04, 2021 Pennsylvania American Water Raises Awareness of Utility Scams During National Consumer Protection Week September 28, 2020 Pennsylvania American Water’s Brownsville District Team Recognized for Outstanding Safety Achievement SERVICE April 21, 2021 Pennsylvania American Water Reminds Customers to Make Every Day Earth Day #MakeEveryDayEarthDay social media campaign celebrates employees, partners and events committed to environmental sustainability January 14, 2021 Pennsylvania American Water Launches Online Emergency Reporting Report outages and water emergencies 24/7 with new web-based functionality December 16, 2020 Pennsylvania American Water Premieres New Video to Remind Customers to Keep Fats, Oils and Grease from Crashing Your Holiday Parties Family-friendly animated video provides holiday tips on how to defend your drains from the FOG clogs SOCIAL MEDIA Powered by Curator.io * Filter network: * All * Instagram * RSS * Twitter * Facebook * Filter source: * All -4 Pennsylvania American Water Photos from Pennsylvania American Water's post Last week, our Scranton/Wilkes-Barre employees participated in the United Way of Wyoming Valley's annual Day of Caring. Volunteers spent the morning cleaning up Nesbitt Park and nearby trails, as well as knocking down Japanese Knotweed along the banks of the Susquehanna River with Riverfront Parks Committee #DayofCaring2023 #WeKeepLifeFlowing Likes Comments @pennsylvaniaamwater 2 weeks ago Read more -3 paamwater Your annual water quality report is ready to view online. Find it today at https://www.amwater.com/paaw/water-quality/water-quality-reports/! 💦 #WeKeepLifeFlowing Likes Comments @paamwater 2 weeks ago Read more -2 Pennsylvania American Water Timeline photos Your annual water quality report is ready to view online. Find it today at https://www.amwater.com/paaw/water-quality/water-quality-reports/! 💦 #WeKeepLifeFlowing Likes Comments @pennsylvaniaamwater 2 weeks ago Read more -1 paamwater @pikeconservation is one of 14 recipients of a 2023 Pennsylvania American Water Environmental Grant. With the grant, the district will develop an educational brochure and web page educating the public on local drinking water sources and how to protect those sources from non-point source pollution from their properties. Likes Comments @paamwater 2 weeks ago Read more 0 paamwater Today we recognize and celebrate Juneteenth as a time for reflection and recognition that we can do more to inspire change and create an equal and inclusive world. Likes Comments @paamwater 7 hours ago Read more 1 Pennsylvania American Water Timeline photos Today we recognize and celebrate Juneteenth as a time for reflection and recognition that we can do more to inspire change and create an equal and inclusive world. Likes Comments @pennsylvaniaamwater 7 hours ago Read more 2 paamwater Congratulations to the Annville Free Library on their receipt of a 2023 Pennsylvania American Water Environmental Grant! Funding will support an educational rain garden to help manage runoff and educate the public on the benefits of rain gardens. 📖🌳 Learn more about this year's grant recipients: https://www.amwater.com/press-room/press-releases/pennsylvania/pennsylvania-american-water-awards-grants-for-local-environmental-projects 💦 @annvillefreelibrary #WeKeepLifeFlowing Likes Comments @paamwater Yesterday Read more 3 Pennsylvania American Water Timeline photos Congratulations to the Annville Free Library on their receipt of a 2023 Pennsylvania American Water Environmental Grant! Funding will support an educational rain garden to help manage runoff and educate the public on the benefits of rain gardens. 📖🌳 Learn more about this year's grant recipients: https://www.amwater.com/press-room/press-releases/pennsylvania/pennsylvania-american-water-awards-grants-for-local-environmental-projects 💦 #WeKeepLifeFlowing Likes Comments @pennsylvaniaamwater Yesterday Read more 4 paamwater Happy Father’s Day to our customers and employees. Wishing you all a wonderful day! Likes Comments @paamwater Yesterday Read more 5 Pennsylvania American Water Timeline photos Happy Father’s Day to our customers and employees. Wishing you all a wonderful day! Likes Comments @pennsylvaniaamwater Yesterday Read more 6 Pennsylvania American Water Timeline photos June is National Safety Month, and we’re taking it as an opportunity to celebrate the Pennsylvania American Water employees who’ve recently received National Safety Awards recognition. Congratulations, Jennifer and Jeremy, and thank you for all you do to make safety a priority at our company. 👏💦 Likes Comments @pennsylvaniaamwater Yesterday Read more 7 Pennsylvania American Water Timeline photos This year, we received 300+ entries from forth, fifth, and sixth graders across Pennsylvania for our annual Protect Our Watersheds art contest, and we couldn’t be more impressed with their work. Check out this winning entry from Summer Rupp of Spring-Ford 5/6 Intermediate School in Royersford! Congratulations, Summer! 👏💦 Learn more about all of this year’s winners: http://ow.ly/Xzik50OHcZZ Likes Comments @pennsylvaniaamwater 2 days ago Read more Previous Next YOUR NEIGHBORHOOD CUSTOMER ADVISORY MAP View our Customer Advisory Map to see if there is an active service alert impacting your area. At the top left of the map, you can search for your service address. You'll be able to view current outages or alerts. You will also find an estimated time for restoration of normal service for each outage. Search Advisory Map CONSERVATION TIPS 5 Ways to Conserve See what you can SAVE 1 Water your lawn only when it needs it. If you leave footprints when walking across the grass, it’s time to water. SAVE 750 to 1,500 Gallons a month 2 Wash your car using a bucket of soapy water instead of letting the hose run. Use a positive shut-off nozzle. SAVE 150 Gallons Per Car Wash 3 Use a broom or rake instead of a hose to clean driveways and sidewalks. SAVE 150 Gallons Each Time You Clean 4 While waiting for hot water, capture running tap water for later use on household plants or in your garden. SAVE 200 to 300 Gallons a Month 5 Run only full loads in the washing machine or dishwasher. SAVE 300 to 800 Gallons a Month PAYMENT LOCATIONS Attention! You are leaving a California American Water regulated operations page and proceeding to a page with information about our parent company, American Water and its affiliates. Cancel Ok MYWATER Log in to MyWater Online to: Pay your bill Check your account balance Turn your service on/off Sign up for alerts View your water usage Setup paperless billing Log in to MyWater Online CONTACT US Phone: 1-800-565-7292 Call 24/7 for any emergency. Water emergencies don't keep business hours. For non-emergencies, Mon - Fri 7am-7pm Contact Us Website Feedback CAREERS At Pennsylvania American Water, our employees have more than a job. They have a calling. Search for Openings EEOE Information & Accommodation Requests Inclusion, Diversity, and Equity AMERICAN WATER SITES Map ; ; CA ; ; GA ; ; HI ; ; IL ; ; IN ; ; IA ; ; KY ; ; MD ; ; MO ; ; NJ ; ; PA ; ; TN ; ; VA ; ; WV State Sites California Georgia Hawaii Illinois Indiana Iowa Kentucky Maryland Missouri New Jersey Pennsylvania Tennessee Virginia West Virginia State Sites American Water Directory Investor Relations Press Room State Sites California Georgia Hawaii Illinois Indiana Iowa Kentucky Maryland Missouri New Jersey Pennsylvania Tennessee Virginia West Virginia © 2023 American Water. All rights reserved. Privacy Policy | Terms of Use Follow Us About Cookies On This Site We use technologies to enhance your experience on our site. Visit our Privacy Policy to learn more or manage your preferences in Cookie Options. By using our site, you agree to our use of these technologies. I UnderstandCookie Options