support.microsoft.com Open in urlscan Pro
2600:1417:3f:b9c::f03  Public Scan

Submitted URL: https://www.payment-cancel-mlcrosoft.faqserv.com/
Effective URL: https://support.microsoft.com/en-us
Submission: On October 20 via automatic, source certstream-suspicious — Scanned from SG

Form analysis 2 forms found in the DOM

Name: searchFormGET /en-us/Search/results

<form class="c-search" autocomplete="off" id="searchForm" name="searchForm" role="search" action="/en-us/Search/results" method="GET"
  data-seautosuggest="{&quot;queryParams&quot;:{&quot;market&quot;:&quot;en-us&quot;,&quot;clientId&quot;:&quot;7F27B536-CF6B-4C65-8638-A0F8CBDFCA65&quot;,&quot;sources&quot;:&quot;Microsoft-Terms,Iris-Products,DCatAll-Products&quot;,&quot;filter&quot;:&quot;+ClientType:StoreWeb&quot;,&quot;counts&quot;:&quot;5,1,5&quot;},&quot;familyNames&quot;:{&quot;Apps&quot;:&quot;App&quot;,&quot;Books&quot;:&quot;Book&quot;,&quot;Bundles&quot;:&quot;Bundle&quot;,&quot;Devices&quot;:&quot;Device&quot;,&quot;Fees&quot;:&quot;Fee&quot;,&quot;Games&quot;:&quot;Game&quot;,&quot;MusicAlbums&quot;:&quot;Album&quot;,&quot;MusicTracks&quot;:&quot;Song&quot;,&quot;MusicVideos&quot;:&quot;Video&quot;,&quot;MusicArtists&quot;:&quot;Artist&quot;,&quot;OperatingSystem&quot;:&quot;Operating System&quot;,&quot;Software&quot;:&quot;Software&quot;,&quot;Movies&quot;:&quot;Movie&quot;,&quot;TV&quot;:&quot;TV&quot;,&quot;CSV&quot;:&quot;Gift Card&quot;,&quot;VideoActor&quot;:&quot;Actor&quot;}}"
  data-seautosuggestapi="https://www.microsoft.com/msstoreapiprod/api/autosuggest"
  data-m="{&quot;cN&quot;:&quot;GlobalNav_Search_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c1c9c3m1r1a1&quot;}" aria-expanded="false">
  <input id="cli_shellHeaderSearchInput" aria-label="Search Expanded" aria-autocomplete="list" aria-expanded="false" aria-controls="universal-header-search-auto-suggest-transparent" aria-owns="universal-header-search-auto-suggest-ul" type="search"
    name="query" role="combobox" placeholder="Search for help" data-m="{&quot;cN&quot;:&quot;SearchBox_nav&quot;,&quot;id&quot;:&quot;n1c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:1,&quot;aN&quot;:&quot;c3c1c9c3m1r1a1&quot;}" data-toggle="tooltip"
    data-placement="right" title="Search for help">
  <button id="search" aria-label="Search for help" class="c-glyph" data-m="{&quot;cN&quot;:&quot;Search_nav&quot;,&quot;id&quot;:&quot;n2c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:2,&quot;aN&quot;:&quot;c3c1c9c3m1r1a1&quot;}" data-bi-mto="true"
    aria-expanded="false" disabled="disabled">
    <span role="presentation">Search</span>
    <span role="tooltip" class="c-uhf-tooltip c-uhf-search-tooltip">Search for help</span>
  </button>
  <div class="m-auto-suggest" id="universal-header-search-auto-suggest-transparent" role="group">
    <ul class="c-menu" id="universal-header-search-auto-suggest-ul" aria-label="Search Suggestions" aria-hidden="true" data-bi-dnt="true" data-bi-mto="true" data-js-auto-suggest-position="default" role="listbox" data-tel="jsll"
      data-m="{&quot;cN&quot;:&quot;search suggestions_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c3c1c9c3m1r1a1&quot;}"></ul>
    <ul class="c-menu f-auto-suggest-no-results" aria-hidden="true" data-js-auto-suggest-postion="default" data-js-auto-suggest-position="default" role="listbox">
      <li class="c-menu-item"> <span tabindex="-1">No results</span></li>
    </ul>
  </div>
</form>

GET /en-US/search/results

<form class="searchBoxForm" method="GET" action="/en-US/search/results" autocomplete="off" role="search"><input class="searchBoxInput" name="query" type="search" maxlength="100" placeholder="How can we help you?" aria-label="How can we help you?"
    role="combobox" aria-autocomplete="list" aria-haspopup="listbox" aria-owns="suggestionContainer" aria-expanded="false" value=""><input type="hidden" name="isEnrichedQuery" value="false"><button class="searchBoxButton" id="searchsubmit"
    type="submit" title="Search"><span class="searchBoxIconContainer"><i class="searchBoxIcon icon-mdl2 icon-forward"></i></span></button></form>

Text Content

Skip to main content
Microsoft
Support
Support
Support
 * Home
 * Microsoft 365
 * Office
 * Products
    * Microsoft 365
    * Outlook
    * Microsoft Teams
    * OneDrive
    * OneNote
    * Windows
    * Microsoft Edge
    * more ...

 * Devices
    * Surface
    * PC Accessories
    * Mobile
    * Xbox
    * PC Gaming
    * HoloLens
    * Hardware warranties

 * Account & billing
    * Account
    * Microsoft Store & billing

 * Resources
    * What's new
    * Community forums
    * Microsoft 365 Admins
    * Small Business Portal
    * Developer
    * Education
    * Report a support scam

 * More
 * Buy Microsoft 365

 * All Microsoft
   
   
    * GLOBAL
      
      * Microsoft 365
      * Teams
      * Windows
      * Surface
      * Xbox
      * Deals
      * Small Business
      * Support
    * Software Software
      * Windows Apps
      * AI
      * Outlook
      * OneDrive
      * Microsoft Teams
      * OneNote
      * Microsoft Edge
      * Skype
    * PCs & Devices PCs & Devices
      * Computers
      * Shop Xbox
      * Accessories
      * VR & mixed reality
      * Certified Refurbished
      * Trade-in for cash
    * Entertainment Entertainment
      * Xbox Game Pass Ultimate
      * PC Game Pass
      * Xbox games
      * PC and Windows games
      * Movies & TV
    * Business Business
      * Microsoft Cloud
      * Microsoft Security
      * Dynamics 365
      * Microsoft 365 for business
      * Microsoft Power Platform
      * Windows 365
      * Microsoft Industry
      * Small Business
    * Developer & IT Developer & IT
      * Azure
      * Developer Center
      * Documentation
      * Microsoft Learn
      * Microsoft Tech Community
      * Azure Marketplace
      * AppSource
      * Visual Studio
    * Other Other
      * Microsoft Rewards
      * Free downloads & security
      * Education
      * Gift cards
      * Holiday gifts
      * Licensing
      * Unlocked stories
    * View Sitemap

Search Search for help
 * No results

Cancel
Sign in to your account
Sign in

Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.


WELCOME TO MICROSOFT SUPPORT

Please sign in so we may serve you better Sign in


HELLO, , WELCOME TO MICROSOFT SUPPORT


 * Microsoft 365
 * Outlook
 * OneDrive
 * Windows
 * Surface devices
 * Gaming
 * Microsoft Teams
 * Microsoft Store
 * Microsoft Edge

More Microsoft products


TRENDING TOPICS


MICROSOFT 365

 * Install Microsoft 365

 * Manage your subscriptions

 * Manage payment and billing


MICROSOFT ACCOUNT & STORAGE

 * Sign in to your Microsoft account

 * Change your Microsoft account password

 * How does Microsoft storage work?


ACTIVATION

 * Activate Office

 * Activate Windows

 * Find your Windows product key


WINDOWS & DEVICES

 * Windows 11 system requirements

 * Windows 8.1 end of support

 * Find your hardware warranty


MICROSOFT 365 COPILOT: A WHOLE NEW WAY TO WORK

Microsoft 365 Copilot works alongside you to help you perform tasks faster.

Explore what's possible


EXPLORE


GENERATE ART WITH PAINT COCREATOR

Create amazing artwork with just a few words. Microsoft Paint Cocreator will
help you unleash your creativity and make your own artworks with the help of AI.

Generate Art with Paint Cocreator




ACHIEVE MORE WITH AI IN WINDOWS

Windows is the first PC platform to provide centralized AI assistance. Learn how
to achieve and create more with Copilot in Windows.

Learn More about Copilot in Windows


OFFICE IS NOW MICROSOFT 365

The home for your favorite tools and content. Now with new ways to help you
find, create, and share your content, all in one place.

Get the details




MICROSOFT 365 TRAINING CENTER

Get productive quickly with these Microsoft 365 videos, tutorials, and
resources.

BROWSE TRAINING OPTIONS


MORE SUPPORT OPTIONS


CONTACT SUPPORT

 * Contact us

 * Ask the community


ENTERPRISE SUPPORT

 * Support for business

 * IT Pros and admins


PRIVACY & SECURITY

 * Security

 * Report a privacy concern


MORE SUPPORT

 * Accessibility

 * Report a support scam


IF YOU'RE A SMALL BUSINESS OWNER

Find the information you need to build, run, and grow your small business with
Microsoft 365.

Visit Small business help and learning




HERE’S ACCESS TO A FREE TRIAL OF MICROSOFT 365

Quickly create and share content that stands out, manage your schedule with
ease, effortlessly connect with others and enjoy peace of mind - all with
Microsoft 365.

Unlock now

What's new
 * Surface Laptop Studio 2
 * Surface Laptop Go 3
 * Surface Pro 9
 * Surface Laptop 5
 * Surface Studio 2+
 * Copilot in Windows
 * Microsoft 365
 * Windows 11 apps

Microsoft Store
 * Account profile
 * Download Center
 * Microsoft Store support
 * Returns
 * Order tracking
 * Certified Refurbished
 * Microsoft Store Promise
 * Flexible Payments

Education
 * Microsoft in education
 * Devices for education
 * Microsoft Teams for Education
 * Microsoft 365 Education
 * How to buy for your school
 * Educator training and development
 * Deals for students and parents
 * Azure for students

Business
 * Microsoft Cloud
 * Microsoft Security
 * Dynamics 365
 * Microsoft 365
 * Microsoft Power Platform
 * Microsoft Teams
 * Microsoft Industry
 * Small Business

Developer & IT
 * Azure
 * Developer Center
 * Documentation
 * Microsoft Learn
 * Microsoft Tech Community
 * Azure Marketplace
 * AppSource
 * Visual Studio

Company
 * Careers
 * About Microsoft
 * Company news
 * Privacy at Microsoft
 * Investors
 * Diversity and inclusion
 * Accessibility
 * Sustainability

English (United States) California Consumer Privacy Act (CCPA) Opt-Out Icon Your
Privacy Choices California Consumer Privacy Act (CCPA) Opt-Out Icon Your Privacy
Choices
 * Sitemap
 * Contact Microsoft
 * Privacy
 * Manage cookies
 * Terms of use
 * Trademarks
 * Safety & eco
 * Recycling
 * About our ads
 * © Microsoft 2023