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Submitted URL: https://www.ato.gov.au/myTaxFeedbackEmail
Effective URL: https://www.ato.gov.au/mytaxevaluation/?=redirected_myTaxFeedbackEmail
Submission: On August 13 via api from US — Scanned from AU
Effective URL: https://www.ato.gov.au/mytaxevaluation/?=redirected_myTaxFeedbackEmail
Submission: On August 13 via api from US — Scanned from AU
Form analysis
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<h3>Login as</h3>
<div class="sel-style"><select>
<option selected="selected" value="https://onlineservices.ato.gov.au/default.aspx?PageName=HomePage">Individual</option>
<option value="https://onlineservices.ato.gov.au/default.aspx?PageName=HomePage">Sole Trader</option>
<option value="https://onlineservices.ato.gov.au/business/Businesslogin.html">Business</option>
<option value="https://onlineservices.ato.gov.au/onlineservices/login.html">BAS Agent</option>
<option value="https://onlineservices.ato.gov.au/onlineservices/login.html">Tax Agent</option>
<option value="https://am.ato.gov.au/amsupport/pages/welcome.htm">Access Manager</option>
<option value="https://onlineservices.ato.gov.au/non-resident/">Non-resident</option>
<option value="https://onlineservices.ato.gov.au/foreigninvestor/">Foreign Investor</option>
</select> </div>
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class="separator"></span><a href="/accessmanager" class="access-manager">Access manager</a></span> </div>
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<section class="popup-content">
<div id="template-login">
<div class="login"><label>
<h3>Login as</h3>
<div class="sel-style"><select>
<option selected="selected" value="https://onlineservices.ato.gov.au/default.aspx?PageName=HomePage">Individual</option>
<option value="https://onlineservices.ato.gov.au/default.aspx?PageName=HomePage">Sole Trader</option>
<option value="https://onlineservices.ato.gov.au/business/Businesslogin.html">Business</option>
<option value="https://onlineservices.ato.gov.au/onlineservices/login.html">BAS Agent</option>
<option value="https://onlineservices.ato.gov.au/onlineservices/login.html">Tax Agent</option>
<option value="https://am.ato.gov.au/amsupport/pages/welcome.htm">Access Manager</option>
<option value="https://onlineservices.ato.gov.au/non-resident/">Non-resident</option>
<option value="https://onlineservices.ato.gov.au/foreigninvestor/">Foreign Investor</option>
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</label><button type="button" class="login-button">Login</button><a href="/register" class="register">Register
<span aria-hidden="true" class="triangle">▶</span></a><span class="service-links"><a href="/atoo_systemmaintenance" class="system-maintenance">System maintenance and issues</a><span
class="separator"></span><a href="/accessmanager" class="access-manager">Access manager</a></span> </div>
</div>
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id="ctl00_searchBoxContainerDropZone_columnDisplay_ctl00_controlcolumn_ctl00_WidgetHost_WidgetHost_widget_ATO_SiteSearch1_btn_banner_search" onclick="" value="Search"
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<h1><a href="/" title="Back to Australian Taxation Office homepage"><img border="0" src="/uploadedImages/Content/_DEM/Images/logo-ato.png" alt="Australian Taxation Office" id="ATOLogo" title="Australian Taxation Office logo"></a></h1>
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class="sr-only">Search</span></button></span> </div>
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<h2 class="sr-only">Main navigation</h2>
<div>
<nav aria-label="Main site navigation. Use left and right or tab to navigate." role="application menubar" id="mega-menu-desktop" class="main-nav layout-content-box" aria-activedescendant="dmm-link-0"
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<ul>
<li role="presentation"><a class="level-1" href="/" id="dmm-link-0" aria-atomic="true" tabindex="0" data-ordinal="0" role="menuitem link" aria-level="1">Home</a></li>
<li role="presentation">
<a class="level-1" href="/Individuals/" id="dmm-link-1" aria-atomic="true" tabindex="0" data-ordinal="1" role="menuitem link" aria-haspopup="true" aria-level="1">Individuals<span class="sr-only"> Press down to open, up to collapse.</span></a>
<div class="sublinks container-fluid" aria-label="Submenu of Individuals. Press up to collapse." role="menu">
<div class="row">
<div class="col-sm-4">
<h2><a class="level-2" href="/Individuals/Your-tax-return/In-detail/New-to-tax-and-super/" id="dmm-link-2" aria-atomic="true" tabindex="0" data-ordinal="2" role="menuitem heading link" aria-label="New to tax">New to tax</a></h2>
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<a href="/Individuals/Tax-file-number/Apply-for-a-TFN/" id="dmm-link-3" aria-atomic="true" tabindex="0" data-ordinal="3" role="menuitem heading link" aria-level="3" aria-label="How to apply for a TFN">How to apply for a TFN</a>
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<a href="/Individuals/coming-to-australia-or-going-overseas/Your-tax-residency/" id="dmm-link-5" aria-atomic="true" tabindex="0" data-ordinal="5" role="menuitem heading link" aria-level="3" aria-label="Your tax residency">Your tax residency</a>
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<ul class="level-3-list" role="presentation">
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<a href="/Individuals/Jobs-and-employment-types/Working-as-an-employee/Income-from-more-than-one-job/" id="dmm-link-7" aria-atomic="true" tabindex="0" data-ordinal="7" role="menuitem heading link" aria-level="3" aria-label="Income from more than one job">Income from more than one job</a>
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<a href="/Individuals/Jobs-and-employment-types/Working-as-an-employee/Access-your-income-statement/" id="dmm-link-8" aria-atomic="true" tabindex="0" data-ordinal="8" role="menuitem heading link" aria-level="3" aria-label="Accessing your income statement">Accessing your income statement</a>
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<li role="presentation">
<a href="/Rates/Individual-income-tax-rates/" id="dmm-link-9" aria-atomic="true" tabindex="0" data-ordinal="9" role="menuitem heading link" aria-level="3" aria-label="Individual income tax rates">Individual income tax rates</a>
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<li role="presentation">
<a href="/Individuals/Tax-file-number/Lost-or-stolen-TFN/" id="dmm-link-10" aria-atomic="true" tabindex="0" data-ordinal="10" role="menuitem heading link" aria-level="3" aria-label="How to find your TFN">How to find your TFN</a>
</li>
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<a href="/Individuals/Tax-file-number/Update-your-TFN-registration-details/" id="dmm-link-11" aria-atomic="true" tabindex="0" data-ordinal="11" role="menuitem heading link" aria-level="3" aria-label="Update your TFN registration details">Update your TFN registration details</a>
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<h2><a class="level-2" href="/Individuals/Your-tax-return/" id="dmm-link-12" aria-atomic="true" tabindex="0" data-ordinal="12" role="menuitem heading link" aria-label="Your tax return">Your tax return</a></h2>
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<li role="presentation">
<a href="/Individuals/Your-tax-return/Before-you-prepare-your-tax-return/" id="dmm-link-13" aria-atomic="true" tabindex="0" data-ordinal="13" role="menuitem heading link" aria-level="3" aria-label="Before you prepare your tax return">Before you prepare your tax return</a>
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<li role="presentation">
<a href="/Individuals/Your-tax-return/How-to-lodge-your-tax-return/" id="dmm-link-14" aria-atomic="true" tabindex="0" data-ordinal="14" role="menuitem heading link" aria-level="3" aria-label="How to lodge your tax return">How to lodge your tax return</a>
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<li role="presentation">
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<li role="presentation">
<a href="/Individuals/Your-tax-return/Check-the-progress-of-your-tax-return/" id="dmm-link-16" aria-atomic="true" tabindex="0" data-ordinal="16" role="menuitem heading link" aria-level="3" aria-label="Check the progress of your tax return">Check the progress of your tax return</a>
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<li role="presentation">
<a href="/Individuals/Your-tax-return/Amend-your-tax-return/" id="dmm-link-17" aria-atomic="true" tabindex="0" data-ordinal="17" role="menuitem heading link" aria-level="3" aria-label="Amend your tax return">Amend your tax return</a>
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<div class="col-sm-4">
<h2>
<a class="level-2" href="/Individuals/Income-deductions-offsets-and-records/" id="dmm-link-18" aria-atomic="true" tabindex="0" data-ordinal="18" role="menuitem heading link" aria-label="Income, deductions, offsets and records">Income, deductions, offsets and records</a>
</h2>
<ul class="level-3-list" role="presentation">
<li role="presentation">
<a href="/Individuals/Income-deductions-offsets-and-records/Income-you-must-declare/" id="dmm-link-19" aria-atomic="true" tabindex="0" data-ordinal="19" role="menuitem heading link" aria-level="3" aria-label="Income you must declare">Income you must declare</a>
</li>
<li role="presentation">
<a href="/Individuals/Income-deductions-offsets-and-records/Deductions-you-can-claim/" id="dmm-link-20" aria-atomic="true" tabindex="0" data-ordinal="20" role="menuitem heading link" aria-level="3" aria-label="Deductions you can claim">Deductions you can claim</a>
</li>
<li role="presentation">
<a href="/Individuals/Income-deductions-offsets-and-records/Deductions-you-can-claim/Working-from-home-expenses/" id="dmm-link-21" aria-atomic="true" tabindex="0" data-ordinal="21" role="menuitem heading link" aria-level="3" aria-label="Working from home expenses">Working from home expenses</a>
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<li role="presentation">
<a href="/Individuals/Income-deductions-offsets-and-records/Occupation-and-industry-specific-guides/" id="dmm-link-22" aria-atomic="true" tabindex="0" data-ordinal="22" role="menuitem heading link" aria-level="3" aria-label="Occupation and industry specific guides">Occupation and industry specific guides</a>
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<a href="/Individuals/Income-deductions-offsets-and-records/Tax-offsets/" id="dmm-link-23" aria-atomic="true" tabindex="0" data-ordinal="23" role="menuitem heading link" aria-level="3" aria-label="Tax offsets">Tax offsets</a>
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<li role="presentation">
<a href="/Individuals/Income-deductions-offsets-and-records/Records-you-need-to-keep/" id="dmm-link-24" aria-atomic="true" tabindex="0" data-ordinal="24" role="menuitem heading link" aria-level="3" aria-label="Records you need to keep">Records you need to keep</a>
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<li role="presentation">
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<a href="/Individuals/Investments-and-assets/Crypto-asset-investments/" id="dmm-link-28" aria-atomic="true" tabindex="0" data-ordinal="28" role="menuitem heading link" aria-level="3" aria-label="Crypto asset investments">Crypto asset investments</a>
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<a href="/Individuals/Capital-gains-tax/" id="dmm-link-29" aria-atomic="true" tabindex="0" data-ordinal="29" role="menuitem heading link" aria-level="3" aria-label="Capital gains tax">Capital gains tax</a></li>
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<h2>
<a class="level-2" href="/Individuals/Medicare-and-private-health-insurance/" id="dmm-link-30" aria-atomic="true" tabindex="0" data-ordinal="30" role="menuitem heading link" aria-label="Medicare and private health insurance">Medicare and private health insurance</a>
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<ul class="level-3-list" role="presentation">
<li role="presentation">
<a href="/Individuals/Medicare-and-private-health-insurance/Medicare-levy/" id="dmm-link-31" aria-atomic="true" tabindex="0" data-ordinal="31" role="menuitem heading link" aria-level="3" aria-label="Medicare levy">Medicare levy</a>
</li>
<li role="presentation">
<a href="/Individuals/Medicare-and-private-health-insurance/Medicare-levy-surcharge/" id="dmm-link-32" aria-atomic="true" tabindex="0" data-ordinal="32" role="menuitem heading link" aria-level="3" aria-label="Medicare levy surcharge">Medicare levy surcharge</a>
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<h2>
<a class="level-2" href="/General/Paying-the-ATO/Help-with-paying/" id="dmm-link-33" aria-atomic="true" tabindex="0" data-ordinal="33" role="menuitem heading link" aria-label="Help and paying the ATO">Help and paying the ATO</a>
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<ul class="level-3-list" role="presentation">
<li role="presentation">
<a href="/Individuals/Your-tax-return/Check-the-progress-of-your-tax-return/Your-notice-of-assessment/" id="dmm-link-34" aria-atomic="true" tabindex="0" data-ordinal="34" role="menuitem heading link" aria-level="3" aria-label="Your notice of assessment">Your notice of assessment</a>
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<li role="presentation">
<a href="/Individuals/Your-tax-return/Check-the-progress-of-your-tax-return/Why-you-may-receive-a-tax-bill/" id="dmm-link-35" aria-atomic="true" tabindex="0" data-ordinal="35" role="menuitem heading link" aria-level="3" aria-label="Why you may receive a tax bill">Why you may receive a tax bill</a>
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<a class="level-2" href="/Non-profit/Types-of-Not-for-profit-workers/" id="dmm-link-122" aria-atomic="true" tabindex="0" data-ordinal="122" role="menuitem heading link" aria-label="Types of Not-for-profit workers">Types of Not-for-profit workers</a>
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<h2><a class="level-2" href="/general/online-services/" id="dmm-link-125" aria-atomic="true" tabindex="0" data-ordinal="125" role="menuitem heading link" aria-label="Online services">Online services</a></h2>
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<a href="/non-profit/newsroom/" id="dmm-link-157" aria-atomic="true" tabindex="0" data-ordinal="157" role="menuitem heading link" aria-level="3" aria-label="Not-for-profit newsroom">Not-for-profit newsroom</a></li>
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<a href="/Non-profit/Your-organisation/In-detail/Encouraging-NFP-participation-in-the-tax-system/" id="dmm-link-159" aria-atomic="true" tabindex="0" data-ordinal="159" role="menuitem heading link" aria-level="3" aria-label="Encouraging NFP participation in the tax system">Encouraging NFP participation in the tax system</a>
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<a href="/Non-profit/Getting-started/In-detail/Induction-package/Induction-package-for-not-for-profit-administrators/" id="dmm-link-160" aria-atomic="true" tabindex="0" data-ordinal="160" role="menuitem heading link" aria-level="3" aria-label="Induction package for administrators">Induction package for administrators</a>
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<a href="https://www.acnc.gov.au/" id="dmm-link-162" aria-atomic="true" tabindex="0" data-ordinal="162" role="menuitem heading link" aria-level="3" aria-label="Australian Charities and Not-for-profits Commission">Australian Charities and Not-for-profits Commission</a>
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<h2><a class="level-2" href="/General/Paying-the-ATO/" id="dmm-link-163" aria-atomic="true" tabindex="0" data-ordinal="163" role="menuitem heading link" aria-label="Paying the ATO">Paying the ATO</a></h2>
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<h2><a class="level-2" href="/Individuals/Super/" id="dmm-link-169" aria-atomic="true" tabindex="0" data-ordinal="169" role="menuitem heading link" aria-label="Super for individuals">Super for individuals</a></h2>
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<h1>myTax 2023 survey</h1>
<p>We are keen to hear your honest opinions about myTax to help us improve your experience in the future.</p>
<p>This survey will take approximately three to five minutes to complete, and your responses will be kept confidential. </p>
<p>Unfortunately we cannot reply to individual comments or questions. You can find useful information and calculators <a class="newWindow" href="http://www.ato.gov.au/individuals" target="_blank">online</a>. Alternatively, you can
<a class="newWindow" href="https://www.ato.gov.au/About-ATO/Contact-us/" target="_blank">contact us</a>.</p>
<p class="callout attention"><img class="icon" alt="Attention" src="/uploadedImages/Content/images/attention.png"> Do not include any personal information such as your tax file number, address or phone number. </p>
<!-- Form information end --><!-- Questions Start --><!--Question 1 Start-->
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<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>1.
How did you lodge your tax return last year?</legend>
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<div><input name="Q1" id="Q1Response2" type="radio" value="Used the paper form"><label for="Q1Response2">Used the paper form</label></div>
<div><input name="Q1" id="Q1Response3" type="radio" value="Used a tax agent"><label for="Q1Response3">Used a tax agent</label></div>
<div><input name="Q1" id="Q1Response4" type="radio" value="Used the Tax Help program"><label for="Q1Response4">Used the Tax Help program</label></div>
<div><input name="Q1" id="Q1Response5" type="radio" value="This was my first tax return"><label for="Q1Response5">This was my first tax return</label></div>
<div><input name="Q1" id="Q1Response6" type="radio" value="Did not need to lodge last year"><label for="Q1Response6">Did not need to lodge last year</label></div>
<div><input name="Q1" id="Q1Response7" type="radio" value="Other"><label for="Q1Response7">Other</label></div>
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<br>
</ektdesignns_choices>
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<!--Question 1 End--><!--Question 1a Start-->
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<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>1a.
How did you find out about myTax this year?</legend>
<p>Select all that apply</p>
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<div><input name="Q1a" id="Q1aResponse3" type="checkbox" value="ATO call centre/Shopfront (from a staff member or on-hold message)"><label for="Q1aResponse3">ATO call centre/Shopfront (from a staff member or on-hold
message)</label></div>
<div><input name="Q1a" id="Q1aResponse4" type="checkbox" value="Email/SMS/letter from the ATO"><label for="Q1aResponse4">Email/SMS/letter from the ATO</label></div>
<div><input name="Q1a" id="Q1aResponse5" type="checkbox" value="Social media (Facebook/Twitter/LinkedIn)"><label for="Q1aResponse5">Social media (Facebook/Twitter/LinkedIn)</label></div>
<div><input name="Q1a" id="Q1aResponse6" type="checkbox" value="ATO online services"><label for="Q1aResponse6">ATO online services</label></div>
<div><input name="Q1a" id="Q1aResponse7" type="checkbox" value="Google search"><label for="Q1aResponse7">Google search</label></div>
<div><input name="Q1a" id="Q1aResponse8" type="checkbox" value="Tax Help volunteer"><label for="Q1aResponse8">Tax Help volunteer</label></div>
<div><input name="Q1a" id="Q1aResponse9" type="checkbox" value="Media (print, online, radio)"><label for="Q1aResponse9">Media (print, online, radio)</label></div>
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<div><input name="Q1a" id="Q1aResponse13" type="checkbox" value="Another government agency"><label for="Q1aResponse13">Another government agency</label></div>
<div><input name="Q1a" id="Q1aResponse14" type="checkbox" value="Other"><label for="Q1aResponse14">Other, please specify (90 characters)</label><br><input name="Q1a"
title="Please enter text: How did you find out about myTax this year?" class="form-control" id="Q1aResponse14-text" type="text" maxlength="90"></div>
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<!--Question 1a End--><!--Question 2 Start-->
<fieldset>
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>2.
What device did you use to lodge your myTax return?</legend>
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<fieldset>
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>2a.
Thinking about your recent experience using myTax, to what extent do you agree or disagree with the following statement: myTax was easy to access on my device. </legend>
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<option selected="selected">Please choose</option>
<option value="Strongly agree">Strongly agree</option>
<option value="Agree">Agree</option>
<option value="Neither agree nor disagree">Neither agree nor disagree</option>
<option value="Disagree">Disagree</option>
<option value="Strongly disagree">Strongly disagree</option>
</select><br>
</fieldset>
<!--Question 2a End-->
<h3>We have a range of help resources to assist you with using myTax</h3>
<!--Question 3 Start-->
<fieldset>
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>3.
Which of the following ATO help resources did you use?</legend>
<p>Select all that apply</p>
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Deductions section)</label></div>
<div><input name="Q3" id="Q3Response3" type="checkbox" value="myTax video tutorials"><label for="Q3Response3">myTax video tutorials</label></div>
<div><input name="Q3" id="Q3Response4" type="checkbox" value="ato.gov.au website"><label for="Q3Response4">ato.gov.au website</label></div>
<div><input name="Q3" id="Q3Response5" type="checkbox" value="ATO call centre"><label for="Q3Response5">ATO call centre</label></div>
<div><input name="Q3" id="Q3Response6" type="checkbox" value="I did not use any of these ATO help resources"><label for="Q3Response6">I did not use any of these ATO help resources</label></div>
</div>
<br>
</ektdesignns_checklist>
</fieldset>
<!--Question 3 End--><!--Question 3a Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>3a.
How satisfied were you with the online help within myTax?</legend>
<ektdesignns_choices title="Question3a" id="Q3a" ektdesignns_caption="Q3a" name="Q3a" ektdesignns_name="Q3a" ektdesignns_nodetype="element">
<div title="Q3a" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div><input name="Q3a" id="Q3aResponse1" type="radio" value="Very satisfied"><label for="Q3aResponse1">Very satisfied</label></div>
<div><input name="Q3a" id="Q3aResponse2" type="radio" value="Satisfied"><label for="Q3aResponse2">Satisfied</label></div>
<div><input name="Q3a" id="Q3aResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q3aResponse3">Neither satisfied nor dissatisfied</label></div>
<div><input name="Q3a" id="Q3aResponse4" type="radio" value="Dissatisfied"><label for="Q3aResponse4">Dissatisfied</label></div>
<div><input name="Q3a" id="Q3aResponse5" type="radio" value="Very dissatisfied"><label for="Q3aResponse5">Very dissatisfied</label></div>
</div>
<br>
</ektdesignns_choices>
</fieldset>
<!--Question 3a End--><!--Question 3b Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>3b.
How satisfied were you with the occupation and industry specific guides?</legend>
<ektdesignns_choices title="Question3b" id="Q3b" ektdesignns_caption="Q3b" name="Q3b" ektdesignns_name="Q3b" ektdesignns_nodetype="element">
<div title="Q3b" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div><input name="Q3b" id="Q3bResponse1" type="radio" value="Very satisfied"><label for="Q3bResponse1">Very satisfied</label></div>
<div><input name="Q3b" id="Q3bResponse2" type="radio" value="Satisfied"><label for="Q3bResponse2">Satisfied</label></div>
<div><input name="Q3b" id="Q3bResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q3bResponse3">Neither satisfied nor dissatisfied</label></div>
<div><input name="Q3b" id="Q3bResponse4" type="radio" value="Dissatisfied"><label for="Q3bResponse4">Dissatisfied</label></div>
<div><input name="Q3b" id="Q3bResponse5" type="radio" value="Very dissatisfied"><label for="Q3bResponse5">Very dissatisfied</label></div>
</div>
<br>
</ektdesignns_choices>
</fieldset>
<!--Question 3b End--><!--Question 3c Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>3c.
How satisfied were you with the myTax video tutorials?</legend>
<ektdesignns_choices title="Question3c" id="Q3c" ektdesignns_caption="Q3c" name="Q3c" ektdesignns_name="Q3c" ektdesignns_nodetype="element">
<div title="Q3c" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div><input name="Q3c" id="Q3cResponse1" type="radio" value="Very satisfied"><label for="Q3cResponse1">Very satisfied</label></div>
<div><input name="Q3c" id="Q3cResponse2" type="radio" value="Satisfied"><label for="Q3cResponse2">Satisfied</label></div>
<div><input name="Q3c" id="Q3cResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q3cResponse3">Neither satisfied nor dissatisfied</label></div>
<div><input name="Q3c" id="Q3cResponse4" type="radio" value="Dissatisfied"><label for="Q3cResponse4">Dissatisfied</label></div>
<div><input name="Q3c" id="Q3cResponse5" type="radio" value="Very dissatisfied"><label for="Q3cResponse5">Very dissatisfied</label></div>
</div>
<br>
</ektdesignns_choices>
</fieldset>
<!--Question 3c End--><!--Question 3d Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>3d.
How satisfied were you with the ato.gov.au website?</legend>
<ektdesignns_choices title="Question3d" id="Q3d" ektdesignns_caption="Q3d" name="Q3d" ektdesignns_name="Q3d" ektdesignns_nodetype="element">
<div title="Q3d" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div><input name="Q3d" id="Q3dResponse1" type="radio" value="Very satisfied"><label for="Q3dResponse1">Very satisfied</label></div>
<div><input name="Q3d" id="Q3dResponse2" type="radio" value="Satisfied"><label for="Q3dResponse2">Satisfied</label></div>
<div><input name="Q3d" id="Q3dResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q3dResponse3">Neither satisfied nor dissatisfied</label></div>
<div><input name="Q3d" id="Q3dResponse4" type="radio" value="Dissatisfied"><label for="Q3dResponse4">Dissatisfied</label></div>
<div><input name="Q3d" id="Q3dResponse5" type="radio" value="Very dissatisfied"><label for="Q3dResponse5">Very dissatisfied</label></div>
</div>
<br>
</ektdesignns_choices>
</fieldset>
<!--Question 3d End==<!==Question 3e Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>3e.
How satisfied were you with the ATO call centre?</legend>
<ektdesignns_choices title="Question3e" id="Q3e" ektdesignns_caption="Q3e" name="Q3e" ektdesignns_name="Q3e" ektdesignns_nodetype="element">
<div title="Q3e" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div><input name="Q3e" id="Q3eResponse1" type="radio" value="Very satisfied"><label for="Q3eResponse1">Very satisfied</label></div>
<div><input name="Q3e" id="Q3eResponse2" type="radio" value="Satisfied"><label for="Q3eResponse2">Satisfied</label></div>
<div><input name="Q3e" id="Q3eResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q3eResponse3">Neither satisfied nor dissatisfied</label></div>
<div><input name="Q3e" id="Q3eResponse4" type="radio" value="Dissatisfied"><label for="Q3eResponse4">Dissatisfied</label></div>
<div><input name="Q3e" id="Q3eResponse5" type="radio" value="Very dissatisfied"><label for="Q3eResponse5">Very dissatisfied</label></div>
</div>
<br>
</ektdesignns_choices>
</fieldset>
<!--Question 3e End--><!--Question 4 Start-->
<h3>MyTax built-in tools</h3>
<p>MyTax has built-in tools that make it easier for you to complete your tax return, including:</p>
<ul class="ul">
<li>Capital gains tax (CGT) record keeping tool</li>
<li>Depreciation and capital allowances tool</li>
<li>Defined benefit income cap tool</li>
<li>Personal services income (PSI) decision tool</li>
</ul>
<p>These tools then use the information you entered to pre-fill parts of your current and future tax returns.</p>
<fieldset>
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>4.
Which of the following myTax built-in tools did you use?</legend>
<p>Select all that apply</p>
<ektdesignns_checklist title="Question4" id="Q4" ektdesignns_caption="Q4" name="Q4" ektdesignns_name="Q4" ektdesignns_nodetype="element">
<div title="Q4" class="design_list_vertical" ektdesignns_maxoccurs="unbounded" unselectable="on" contenteditable="false">
<div><input name="Q4" id="Q4Response1" type="checkbox" value="Capital gains tax (CGT) record keeping tool"><label for="Q4Response1">Capital gains tax (CGT) record keeping tool</label></div>
<div><input name="Q4" id="Q4Response2" type="checkbox" value="Depreciation and capital allowances tool"><label for="Q4Response2">Depreciation and capital allowances tool</label></div>
<div><input name="Q4" id="Q4Response3" type="checkbox" value="Defined benefit income cap tool"><label for="Q4Response3">Defined benefit income cap tool</label></div>
<div><input name="Q4" id="Q4Response4" type="checkbox" value="Personal services income decision tool"><label for="Q4Response4">Personal services income decision tool</label></div>
<div><input name="Q4" id="Q4Response5" type="checkbox" value="I did not use any of these myTax built-in tools"><label for="Q4Response5">I did not use any of these myTax built-in tools</label></div>
</div>
<br>
</ektdesignns_checklist>
</fieldset>
<!--Question 4 End--><!--Question 4a Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>4a.
How satisfied were you with the Capital gains tax (CGT) record keeping tool?</legend>
<ektdesignns_choices title="Question4a" id="Q4a" ektdesignns_caption="Q4a" name="Q4a" ektdesignns_name="Q4a" ektdesignns_nodetype="element">
<div title="Q4a" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div><input name="Q4a" id="Q4aResponse1" type="radio" value="Very satisfied"><label for="Q4aResponse1">Very satisfied</label></div>
<div><input name="Q4a" id="Q4aResponse2" type="radio" value="Satisfied"><label for="Q4aResponse2">Satisfied</label></div>
<div><input name="Q4a" id="Q4aResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q4aResponse3">Neither satisfied nor dissatisfied</label></div>
<div><input name="Q4a" id="Q4aResponse4" type="radio" value="Dissatisfied"><label for="Q4aResponse4">Dissatisfied</label></div>
<div><input name="Q4a" id="Q4aResponse5" type="radio" value="Very dissatisfied"><label for="Q4aResponse5">Very dissatisfied</label></div>
<div class="ato-label-text"><label for="Q4aResponse6-text">Comments (370 characters)</label><input name="Q4a"
title="Please enter text: How satisfied were you with the Capital gains tax (CGT) record keeping tool you used to help you complete your myTax return?" class="form-control" id="Q4aResponse6-text" type="text" maxlength="370">
</div>
</div>
<br>
</ektdesignns_choices>
</fieldset>
<!--Question 4a End--><!--Question 4b Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>4b.
How satisfied were you with the Depreciation and capital allowances tool?</legend>
<ektdesignns_choices title="Question4b" id="Q4b" ektdesignns_caption="Q4b" name="Q4b" ektdesignns_name="Q4b" ektdesignns_nodetype="element">
<div title="Q4b" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div><input name="Q4b" id="Q4bResponse1" type="radio" value="Very satisfied"><label for="Q4bResponse1">Very satisfied</label></div>
<div><input name="Q4b" id="Q4bResponse2" type="radio" value="Satisfied"><label for="Q4bResponse2">Satisfied</label></div>
<div><input name="Q4b" id="Q4bResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q4bResponse3">Neither satisfied nor dissatisfied</label></div>
<div><input name="Q4b" id="Q4bResponse4" type="radio" value="Dissatisfied"><label for="Q4bResponse4">Dissatisfied</label></div>
<div><input name="Q4b" id="Q4bResponse5" type="radio" value="Very dissatisfied"><label for="Q4bResponse5">Very dissatisfied</label></div>
<div class="ato-label-text"><label for="Q4bResponse6-text">Comments (370 characters)</label><input name="Q4b"
title="Please enter text: How satisfied were you with the Depreciation and capital allowances tool you used to help you complete your myTax return?" class="form-control" id="Q4bResponse6-text" type="text" maxlength="370">
</div>
</div>
<br>
</ektdesignns_choices>
</fieldset>
<!--Question 4b End--><!--Question 4c Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>4c.
How satisfied were you with the Defined benefit income cap tool?</legend>
<ektdesignns_choices title="Question8c" id="Q4c" ektdesignns_caption="Q4c" name="Q4c" ektdesignns_name="Q4c" ektdesignns_nodetype="element">
<div title="Q4c" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div><input name="Q4c" id="Q4cResponse1" type="radio" value="Very satisfied"><label for="Q4cResponse1">Very satisfied</label></div>
<div><input name="Q4c" id="Q4cResponse2" type="radio" value="Satisfied"><label for="Q4cResponse2">Satisfied</label></div>
<div><input name="Q4c" id="Q4cResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q4cResponse3">Neither satisfied nor dissatisfied</label></div>
<div><input name="Q4c" id="Q4cResponse4" type="radio" value="Dissatisfied"><label for="Q4cResponse4">Dissatisfied</label></div>
<div><input name="Q4c" id="Q4cResponse5" type="radio" value="Very dissatisfied"><label for="Q4cResponse5">Very dissatisfied</label></div>
<div class="ato-label-text"><label for="Q4cResponse6-text">Comments (90 characters)</label><input name="Q4c"
title="Please enter text: How satisfied were you with the Defined benefit income cap tool you used to help you complete your myTax return?" class="form-control" id="Q4cResponse6-text" type="text" maxlength="90"></div>
</div>
<br>
</ektdesignns_choices>
</fieldset>
<!--Question 4c End--><!--Question 4d Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>4d.
How satisfied were you with the Personal services income (PSI) decision tool?</legend>
<ektdesignns_choices title="Question8d" id="Q4d" ektdesignns_caption="Q4d" name="Q4d" ektdesignns_name="Q4d" ektdesignns_nodetype="element">
<div title="Q4d" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div><input name="Q4d" id="Q4dResponse1" type="radio" value="Very satisfied"><label for="Q4dResponse1">Very satisfied</label></div>
<div><input name="Q4d" id="Q4dResponse2" type="radio" value="Satisfied"><label for="Q4dResponse2">Satisfied</label></div>
<div><input name="Q4d" id="Q4dResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q4dResponse3">Neither satisfied nor dissatisfied</label></div>
<div><input name="Q4d" id="Q4dResponse4" type="radio" value="Dissatisfied"><label for="Q4dResponse4">Dissatisfied</label></div>
<div><input name="Q4d" id="Q4dResponse5" type="radio" value="Very dissatisfied"><label for="Q4dResponse5">Very dissatisfied</label></div>
<div class="ato-label-text"><label for="Q4dResponse6-text">Comments (90 characters)</label><input name="Q4d"
title="Please enter text: How satisfied were you with the Personal services income (PSI) decision tool you used to help you complete your myTax return?" class="form-control" id="Q4dResponse6-text" type="text" maxlength="90">
</div>
</div>
<br>
</ektdesignns_choices>
</fieldset>
<!--Question 4d End-->
<h3>The ATO app’s myDeductions tool</h3>
<p>The ATO app’s myDeductions tool makes it easier and more convenient to keep your tax deductions all in one place at the time you make the purchase. </p>
<!--Question 5 Start-->
<fieldset>
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>5.
Did you use the ATO app’s myDeductions tool throughout the year?</legend>
<ektdesignns_choices title="Question5" id="Q5" ektdesignns_caption="Q5" name="Q5" ektdesignns_name="Q5" ektdesignns_nodetype="element">
<div title="Q5" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div class="horizontal"><input name="Q5" id="Q5Response1" type="radio" value="Yes"><label for="Q5Response1">Yes</label></div>
<div class="horizontal"><input name="Q5" id="Q5Response2" type="radio" value="No"><label for="Q5Response2">No</label></div>
</div>
<br>
</ektdesignns_choices>
</fieldset>
<!--Question 5 End--><!--Question 5a Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>5a.
How satisfied were you with the process of uploading myDeductions data from the ATO app into my tax return?</legend>
<ektdesignns_choices title="Question8d" id="Q5a" ektdesignns_caption="Q5a" name="Q5a" ektdesignns_name="Q5a" ektdesignns_nodetype="element">
<div title="Q5a" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div><input name="Q5a" id="Q5aResponse1" type="radio" value="Very satisfied"><label for="Q5aResponse1">Very satisfied</label></div>
<div><input name="Q5a" id="Q5aResponse2" type="radio" value="Satisfied"><label for="Q5aResponse2">Satisfied</label></div>
<div><input name="Q5a" id="Q5aResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q5aResponse3">Neither satisfied nor dissatisfied</label></div>
<div><input name="Q5a" id="Q5aResponse4" type="radio" value="Dissatisfied"><label for="Q5aResponse4">Dissatisfied</label></div>
<div><input name="Q5a" id="Q5aResponse5" type="radio" value="Very dissatisfied"><label for="Q5aResponse5">Very dissatisfied</label></div>
</div>
<br>
</ektdesignns_choices>
</fieldset>
<!--Question 5a End--><!--Question 5b Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>5b.
How satisfied were you with your experience using the ATO app’s myDeductions tool?</legend>
<ektdesignns_choices title="Question8d" id="Q5b" ektdesignns_caption="Q5b" name="Q5b" ektdesignns_name="Q5b" ektdesignns_nodetype="element">
<div title="Q5b" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div><input name="Q5b" id="Q5bResponse1" type="radio" value="Very satisfied"><label for="Q5bResponse1">Very satisfied</label></div>
<div><input name="Q5b" id="Q5bResponse2" type="radio" value="Satisfied"><label for="Q5bResponse2">Satisfied</label></div>
<div><input name="Q5b" id="Q5bResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q5bResponse3">Neither satisfied nor dissatisfied</label></div>
<div><input name="Q5b" id="Q5bResponse4" type="radio" value="Dissatisfied"><label for="Q5bResponse4">Dissatisfied</label></div>
<div><input name="Q5b" id="Q5bResponse5" type="radio" value="Very dissatisfied"><label for="Q5bResponse5">Very dissatisfied</label></div>
</div>
<br>
</ektdesignns_choices>
</fieldset>
<!--Question 5b End--><!--Question 5c Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>5c.
Is there anything else you would like to tell us about your experience with myDeductions, or do you have any suggestions on how to improve it? (370 characters)</legend>
<textarea name="Q5c" title="Question5c" class="design_textfield form-control" id="Q5c" maxlength="370" rows="4" cols="80" ektdesignns_caption="Q5c" ektdesignns_name="Q5c" ektdesignns_nodetype="element"></textarea>
<br>
</fieldset>
<!--Question 5c End--><!--Question 5d Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>5d.
Are you aware there is a tax deduction record keeping tool in the ATO app?</legend>
<select name="Q5d" title="Question5d" class="form-control" id="Q8" size="1" ektdesignns_caption="Q5d" ektdesignns_name="Q5d" ektdesignns_nodetype="element" ektdesignns_maxoccurs="1">
<option selected="selected">Please choose</option>
<option value="Not aware tool existed">Not aware tool existed</option>
<option value="Aware of the tool but no deductions to claim">Aware of the tool but no deductions to claim</option>
<option value="Aware of the tool but did not use it">Aware of the tool but did not use it</option>
</select><br>
</fieldset>
<!--Question 5d End-->
<h3>Improving myTax</h3>
<!--Question 6 Start-->
<fieldset>
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>6.
Did you have any difficulties with a specific section in myTax?</legend>
<ektdesignns_choices title="Question6" id="Q6" ektdesignns_caption="Q6" name="Q6" ektdesignns_name="Q6" ektdesignns_nodetype="element">
<div title="Q6" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div class="horizontal"><input name="Q6" id="Q6Response1" type="radio" value="Yes"><label for="Q6Response1">Yes</label></div>
<div class="horizontal"><input name="Q6" id="Q6Response2" type="radio" value="No"><label for="Q6Response2">No</label></div>
</div>
<br>
</ektdesignns_choices>
</fieldset>
<!--Question 6 End--><!--Question 6a Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>6a.
Which section caused you the greatest difficulty?</legend>
<p>Please also tell us about the difficulty you experienced in that section, or any suggestions on how to improve it.</p>
<ektdesignns_choices title="Question6a" id="Q6a" ektdesignns_caption="Q6a" name="Q6a" ektdesignns_name="Q6a" ektdesignns_nodetype="element">
<div title="Q6a" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div><input name="Q6a" id="Q6aResponse1" type="radio" value="Personalise return – the checkbox screen"><label for="Q6aResponse1">Personalise return – the checkbox screen</label></div>
<div><input name="Q6a" id="Q6aResponse2" type="radio" value="Income statements and payment summaries"><label for="Q6aResponse2">Income statements and payment summaries</label></div>
<div><input name="Q6a" id="Q6aResponse3" type="radio" value="Interest"><label for="Q6aResponse3">Interest</label></div>
<div><input name="Q6a" id="Q6aResponse4" type="radio" value="Rent"><label for="Q6aResponse4">Rent</label></div>
<div><input name="Q6a" id="Q6aResponse5" type="radio" value="Business income or loss"><label for="Q6aResponse5">Business income or loss</label></div>
<div><input name="Q6a" id="Q6aResponse6" type="radio" value="Personal services income"><label for="Q6aResponse6">Personal services income</label></div>
<div><input name="Q6a" id="Q6aResponse7" type="radio" value="Capital gains or losses"><label for="Q6aResponse7">Capital gains or losses</label></div>
<div><input name="Q6a" id="Q6aResponse8" type="radio" value="Deductions – work-related expenses"><label for="Q6aResponse8">Deductions – work-related expenses (including working from home claims)</label></div>
<div><input name="Q6a" id="Q6aResponse9" type="radio" value="Deductions – any other deductions"><label for="Q6aResponse9">Deductions – any other deductions</label></div>
<div><input name="Q6a" id="Q6aResponse10" type="radio" value="Spouse details"><label for="Q6aResponse10">Spouse details</label></div>
<div><input name="Q6a" id="Q6aResponse11" type="radio" value="Offsets"><label for="Q6aResponse11">Offsets</label></div>
<div><input name="Q6a" id="Q6aResponse12" type="radio" value="Medicare levy or Medicare levy surcharge "><label for="Q6aResponse12">Medicare levy or Medicare levy surcharge </label></div>
<div><input name="Q6a" id="Q6aResponse13" type="radio" value="Private health insurance"><label for="Q6aResponse13">Private health insurance</label></div>
<div><input name="Q6a" id="Q6aResponse14" type="radio" value="Other (provide details below)"><label for="Q6aResponse14">Other (provide details below)</label></div>
<div class="ato-label-text"><label for="Q6aResponse-text">Comments (370 characters)</label><input name="Q6a" title="Please enter text: What section caused you the greatest difficulty?" class="form-control" id="Q6aResponse-text"
type="text" maxlength="370"></div>
</div>
<br>
</ektdesignns_choices>
</fieldset>
<!--Question 6a End--><!--Question 6b Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>6b.
Select from the list below any other resources you used to help you with sections of myTax (excluding ATO help resources, built-in tools and the ATO’s app).</legend>
<p>Select all that apply</p>
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<div><input name="Q6b" id="Q6bResponse2" type="checkbox" value="Online tools or calculators"><label for="Q6bResponse2">Online tools or calculators</label></div>
<div><input name="Q6b" id="Q6bResponse3" type="checkbox" value="Podcasts"><label for="Q6bResponse3">Podcasts</label></div>
<div><input name="Q6b" id="Q6bResponse4" type="checkbox" value="Portfolio tracking software"><label for="Q6bResponse4">Portfolio tracking software</label></div>
<div><input name="Q6b" id="Q6bResponse5" type="checkbox" value="Record keeping app"><label for="Q6bResponse5">Record keeping app</label></div>
<div><input name="Q6b" id="Q6bResponse6" type="checkbox" value="Social media"><label for="Q6bResponse6">Social media</label></div>
<div><input name="Q6b" id="Q6bResponse7" type="checkbox" value="Video streaming"><label for="Q6bResponse7">Video streaming</label></div>
<div><input name="Q6b" id="Q6bResponse8" type="checkbox" value="Websites containing advice, tips and guides"><label for="Q6bResponse8">Websites containing advice, tips and guides</label></div>
<div><input name="Q6b" id="Q6bResponse9" type="checkbox" value="Other"><label for="Q6bResponse9">Other</label></div>
<div><input name="Q6b" id="Q6bResponse10" type="checkbox" value="I did not use any other resources"><label for="Q6bResponse10">I did not use any other resources</label></div>
</div>
<br>
</ektdesignns_checklist>
</fieldset>
<!--Question 6b End--><!--Question 7 Start-->
<fieldset>
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>7.
Is there any additional information the ATO could provide to help you complete your tax return?</legend>
<ektdesignns_choices title="Question7" id="Q7" ektdesignns_caption="Q7" name="Q7" ektdesignns_name="Q7" ektdesignns_nodetype="element">
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<div class="horizontal"><input name="Q7" id="Q7Response1" type="radio" value="Yes"><label for="Q7Response1">Yes</label></div>
<div class="horizontal"><input name="Q7" id="Q7Response2" type="radio" value="No"><label for="Q7Response2">No</label></div>
</div>
<br>
</ektdesignns_choices>
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<!--Question 7 End--><!--Question 7a Start-->
<fieldset style="display: none;">
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>7a.
How do you prefer to receive information to help you get your tax right?</legend>
<p>Select all that apply</p>
<ektdesignns_checklist title="Question7a" id="Q7a" ektdesignns_caption="Q7a" name="Q7a" ektdesignns_name="Q7a" ektdesignns_nodetype="element">
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<div><input name="Q7a" id="Q7aResponse1" type="checkbox" value="ato.gov.au"><label for="Q7aResponse1">ato.gov.au</label></div>
<div><input name="Q7a" id="Q7aResponse2" type="checkbox" value="ATO email or letter"><label for="Q7aResponse2">ATO email or letter</label></div>
<div><input name="Q7a" id="Q7aResponse3" type="checkbox" value="Help links within ATO products"><label for="Q7aResponse3">Help links within ATO products</label></div>
<div><input name="Q7a" id="Q7aResponse4" type="checkbox" value="Online news"><label for="Q7aResponse4">Online news</label></div>
<div><input name="Q7a" id="Q7aResponse5" type="checkbox" value="Podcasts"><label for="Q7aResponse5">Podcasts</label></div>
<div><input name="Q7a" id="Q7aResponse6" type="checkbox" value="Radio news programs/segments"><label for="Q7aResponse6">Radio news programs/segments</label></div>
<div><input name="Q7a" id="Q7aResponse7" type="checkbox" value="Social media"><label for="Q7aResponse7">Social media</label></div>
<div><input name="Q7a" id="Q7aResponse8" type="checkbox" value="TV news programs/segments"><label for="Q7aResponse8">TV news programs/segments</label></div>
<div><input name="Q7a" id="Q7aResponse9" type="checkbox" value="Video streaming, i.e., atoTV or YouTube"><label for="Q7aResponse9">Video streaming, i.e., atoTV or YouTube</label></div>
<div><input name="Q7a" id="Q7aResponse10" type="checkbox" value="Other non ATO sources (accounting firms, other Government agencies, written materials)"><label for="Q7aResponse10">Other non ATO sources (accounting firms, other
Government agencies, written materials)</label></div>
</div>
<br>
</ektdesignns_checklist>
</fieldset>
<!--Question 7a End-->
<h3>Your myTax experience</h3>
<!--Question 8 Start-->
<fieldset>
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>8.
How long did it take you to complete your myTax return?</legend>
<select name="Q8" title="Question8" class="form-control" id="Q8" size="1" ektdesignns_caption="Q8" ektdesignns_name="Q8" ektdesignns_nodetype="element" ektdesignns_maxoccurs="1">
<option selected="selected">Please choose</option>
<option value="less than 5 minutes">less than 5 minutes</option>
<option value="5-9 minutes">5-9 minutes</option>
<option value="10-14 minutes">10-14 minutes</option>
<option value="15-29 minutes">15-29 minutes</option>
<option value="30-44 minutes">30-44 minutes</option>
<option value="45-60 minutes">45-60 minutes</option>
<option value="more than 60 minutes">more than 60 minutes</option>
</select><br>
</fieldset>
<!--Question 8 End--><!--Question 9 Start-->
<fieldset>
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>9.
Overall, how satisfied were you with myTax this year?</legend>
<ektdesignns_choices title="Question9" id="Q9" ektdesignns_caption="Q9" name="Q9" ektdesignns_name="Q9" ektdesignns_nodetype="element">
<div title="Q9" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div><input name="Q9" id="Q9Response1" type="radio" value="Very satisfied"><label for="Q9Response1">Very satisfied</label></div>
<div><input name="Q9" id="Q9Response2" type="radio" value="Satisfied"><label for="Q9Response2">Satisfied</label></div>
<div><input name="Q9" id="Q9Response3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q9Response3">Neither satisfied nor dissatisfied</label></div>
<div><input name="Q9" id="Q9Response4" type="radio" value="Dissatisfied"><label for="Q9Response4">Dissatisfied</label></div>
<div><input name="Q9" id="Q9Response5" type="radio" value="Very dissatisfied"><label for="Q9Response5">Very dissatisfied</label></div>
<div class="ato-label-text" style="display: none;"><label for="Q9Response6-text">Reason (90 characters)</label><input name="Q9" title="Please enter text: Overall, how satisfied were you with myTax this year?" class="form-control"
id="Q9Response6-text" type="text" maxlength="90"></div>
</div>
<br>
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</fieldset>
<!--Question 9 End--><!--Question 10 Start-->
<fieldset>
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>10.
Would you use myTax again next year?</legend>
<ektdesignns_choices title="Question10" id="Q10" ektdesignns_caption="Q10" name="Q10" ektdesignns_name="Q10" ektdesignns_nodetype="element">
<div title="Q10" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
<div><input name="Q10" id="Q10Response1" type="radio" value="Yes"><label for="Q10Response1">Yes</label></div>
<div><input name="Q10" id="Q10Response2" type="radio" value="No - I am likely to go to a tax agent"><label for="Q10Response2">No - I am likely to go to a tax agent</label></div>
<div><input name="Q10" id="Q10Response3" type="radio" value="No - I am likely to lodge a paper return"><label for="Q10Response3">No - I am likely to lodge a paper return</label></div>
<div><input name="Q10" id="Q10Response4" type="radio" value="No - I do not need to lodge a tax return in future years"><label for="Q10Response4">No - I do not need to lodge a tax return in future years</label></div>
<div><input name="Q10" id="Q10Response5" type="radio" value="No - but I am undecided whether to use a tax agent or complete a paper return"><label for="Q10Response5">No - but I am undecided whether to use a tax agent or complete a
paper return</label></div>
<div><input name="Q10" id="Q10Response6" type="radio" value="Unsure"><label for="Q10Response6">Unsure</label></div>
</div>
<br>
</ektdesignns_choices>
</fieldset>
<!--Question 10 End--><!--Question 11 Start-->
<fieldset>
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>11.
What is your age group?</legend>
<select name="Q11" title="Question11" class="form-control" id="Q11" size="1" ektdesignns_caption="Q11" ektdesignns_name="Q11" ektdesignns_nodetype="element" ektdesignns_maxoccurs="1">
<option selected="selected">Please choose</option>
<option value="Under18 years">Under 18 years</option>
<option value="18-24 years">18 - 24 years</option>
<option value="25-29 years">25 - 29 years</option>
<option value="30-34 years">30 - 34 years</option>
<option value="35-39 years">35 - 39 years</option>
<option value="40-44 years">40 - 44 years</option>
<option value="45-49 years">45 - 49 years</option>
<option value="50-54 years">50 - 54 years</option>
<option value="55-59 years">55 - 59 years</option>
<option value="60-64 years">60 - 64 years</option>
<option value="65-69 years">65 - 69 years</option>
<option value="70-74 years">70 - 74 years</option>
<option value="75 years or over">75 years or over</option>
</select><br>
</fieldset>
<!--Question 11 End--><!--Question 12 Start-->
<fieldset>
<legend>
<a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>12.
Is there anything else you would like to tell us about your experience with myTax, or do you have any suggestions on how to improve it? (370 characters)</legend>
<textarea name="Q12" title="Question12" class="design_textfield form-control" id="Q12" maxlength="370" rows="4" cols="80" ektdesignns_caption="Q12" ektdesignns_name="Q12" ektdesignns_nodetype="element"></textarea>
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* Home * Individuals Press right to open. * Business Press right to open. * Not-for-profit Press right to open. * Super Press right to open. * Tax professionals Press right to open. * About ATO Press right to open. * What's New * ATO Community * Legal database * Tax Topics A-Z Individuals * New to tax Press right to open. * Jobs and employment types Press right to open. * Your tax return Press right to open. * Income, deductions, offsets and records Press right to open. * Investments and assets Press right to open. * Medicare and private health insurance Press right to open. * Help and paying the ATO Press right to open. * Your situation Press right to open. * Super Press right to open. * Key links Press right to open. 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Who we are * Executive and governance * Media centre * Our history Managing the tax and super system * Strategic direction Commitments and reporting * Annual report and other reporting to Parliament * Our scrutineers * ATO Charter * Service commitments * Consultation * Information and privacy * Our commitment to diversity Research and statistics * Tax and superannuation statistics * Our research Careers * What we offer you * What we look for and how to apply * Entry level programs * Current vacancies ATO tenders and procurement * The tendering process * Complying with procurement policy and legislation * Guidelines for contractors and suppliers * Procurement related complaints Key links * Accessibility * Annual Report * Contact us * Corporate plan * Online services * Scam alerts Skip to main contentSkip to searchSkip to Alex Virtual Assistant menu Close ATO login Close search Close ask Close * Go to ato.gov.au * What's New * ATO Community * Tax Topics A-Z * Legal Database * Login Close popup Close popup LOGIN AS Individual Sole Trader Business BAS Agent Tax Agent Access Manager Non-resident Foreign Investor LoginRegister ▶System maintenance and issuesAccess manager Close popup Search Search MAIN NAVIGATION * Home * Individuals Press down to open, up to collapse. NEW TO TAX * How to apply for a TFN * Create your myGov account and link it to the ATO * Your tax residency JOBS AND EMPLOYMENT TYPES * Income from more than one job * Accessing your income statement * Individual income tax rates * How to find your TFN * Update your TFN registration details YOUR TAX RETURN * Before you prepare your tax return * How to lodge your tax return * Help and support to lodge your tax return * Check the progress of your tax return * Amend your tax return INCOME, DEDUCTIONS, OFFSETS AND RECORDS * Income you must declare * Deductions you can claim * Working from home expenses * Occupation and industry specific guides * Tax offsets * Records you need to keep INVESTMENTS AND ASSETS * Residential rental properties and holiday homes * Investing in shares * Crypto asset investments * Capital gains tax MEDICARE AND PRIVATE HEALTH INSURANCE * Medicare levy * Medicare levy surcharge HELP AND PAYING THE ATO * Your notice of assessment * Why you may receive a tax bill * Tax support for individuals YOUR SITUATION * Education and study loan * When someone dies * Retirement and leaving your job * Coming to Australia or going overseas SUPER * What is super * Choosing a super fund * Growing and keeping track of your super * Withdrawing and using your super KEY LINKS * Tools and calculators * myDeductions - how can it help * ATO community * Using ATO online services * Other languages * Forms and instructions * Business Press down to open, up to collapse. REGISTRATION * Work out which registrations you need * Update your details BUSINESS ACTIVITY STATEMENT * How to lodge your BAS * Pay as you go instalments * Pay as you go tax withheld * Fringe benefits tax instalment * Luxury car tax * Wine equalisation tax * Fuel tax credits * Instalment notices for GST and PAYG instalments SINGLE TOUCH PAYROLL * Start reporting * Concessional reporting * Need more time? * Single Touch Payroll for employees * News, events and resources ONLINE SERVICES * Businesses * Technical support * System maintenance PAYING THE ATO * How to pay * How much you owe * Help with paying * If you don't pay KEY LINKS * eInvoicing * Tax tables * Forms * Privately owned and wealthy groups * Public business and international groups * Large business * Trusts * Help for identity theft * Tax avoidance taskforce SMALL BUSINESS * Small business newsroom * Starting your own business * Need tax help after hours? * Concessions, offsets and rebates * Supporting your small business KEY TAX TOPICS FOR BUSINESS * Goods and services tax (GST) * Record keeping for business * Buy or sell property * Foreign investment in Australia * Capital gains tax (CGT) * Fringe benefits tax (FBT) * Fuel schemes * Business bulletins newsroom * Income and deductions for business * PAYG withholding * Super for employers * Reports and returns * Engaging a worker * Tax topics (A to Z) * Not-for-profit Press down to open, up to collapse. GETTING STARTED * Starting an NFP * Know your legal structure * What type of NFP is your organisation? * What tax concessions are available? * Register your NFP * Other registrations * Getting endorsed TYPES OF NOT-FOR-PROFIT WORKERS * Your obligations to workers and independent contractors * Not-for-profit volunteers ONLINE SERVICES * Online security * Technical support * System maintenance GIFTS AND FUNDRAISING * Receiving tax-deductible gifts * Tax deductible donations * Valuing contributions and minor benefits * Fundraising events * Workplace and business support * Tax and fundraising * Helping in a disaster * Gifts and fundraising for non-DGRs STATEMENTS AND RETURNS * Activity statements * Annual GST returns * Fringe benefits tax returns * PAYG withholding * Income tax returns * Ancillary fund returns * Franking credit refunds * Common Reporting Standard * National rental affordability scheme YOUR ORGANISATION * Does your not-for-profit need to pay income tax? * GST * Dealing with suppliers * Investments, credits and refunds * Records, reporting and paying tax * State and territory taxes * Changes to your organisation KEY LINKS * Not-for-profit newsroom * Getting help * Encouraging NFP participation in the tax system * Induction package for administrators * Not-for-profit Stewardship Group * Australian Charities and Not-for-profits Commission PAYING THE ATO * How to pay * How much you owe * Help with paying * If you don't pay * Super Press down to open, up to collapse. SUPER FOR INDIVIDUALS * What is super * Choosing a super fund * Growing and keeping track of your super * Withdrawing and using your super * Access the YourSuper comparison tool APRA-REGULATED FUNDS * Super funds newsroom * Services and support * Reporting and lodgment dates for APRA funds * Fund reporting protocol * Reporting and administrative obligations * Managing member benefits * Paying benefits SUPER FOR EMPLOYERS * Work out if you have to pay super * Setting up super for your business * Paying super contributions * Missed and late super guarantee payments SUPERSTREAM * SuperStream for employers * SuperStream for SMSFs * SuperStream for APRA-regulated funds ONLINE SERVICES * Online security * Technical support * System maintenance SELF-MANAGED SUPER FUNDS * SMSF newsroom * Thinking about self-managed super * Setting up * Contributions and rollovers * Investing * Paying benefits * Winding up * Administering and reporting * SMSF auditors KEY LINKS * Departing Australia superannuation payment * Small Business Superannuation Clearing House * Illegal super schemes KEY TAX TOPICS FOR SUPER * Tax topics A-Z * Tax professionals Press down to open, up to collapse. PREPARE AND LODGE * Due dates * Tax Time * Lodgment program framework * Tax agent lodgment program * BAS agent lodgment program * Managing your lodgment program * Lodgment program deferrals DIGITAL SERVICES * Online services for agents * Practitioner lodgment service * Australian Business Register * Access Manager * myGovID and RAM * System maintenance * Troubleshooting * Online security PAYMENT, INTEREST AND PENALTIES * Paying the ATO * Interest and penalties * Safe harbour SUPPORT AND COMMUNICATION * Support for your practice * Phone services * News services * Systems advice and alerts * Consultation, open forums and speakers * Tax professionals webcasts * Digital education resources YOUR PRACTICE * Tax and BAS agents * Legal practitioners * Insolvency practitioners * Digital service providers DISPUTE OR OBJECT TO A DECISION * Object to an ATO decision * Remission of interest or penalties * External review of our decisions * Options for resolving disputes KEY LINKS * Tax professionals newsroom * ATO community * Tax Time Toolkit * Cash flow coaching kit * Forms and instructions * Tax rates and codes * Tax tables * Foreign exchange rates * Calculators and tools * Fix mistake or amend * Latest TPSG key messages * Disaster events KEY TAX TOPICS FOR TAX PROFESSIONALS * New legislation * ATO advice and guidance * Tax topics A-Z * About ATO Press down to open, up to collapse. WHO WE ARE * Executive and governance * Media centre * Our history MANAGING THE TAX AND SUPER SYSTEM * Strategic direction COMMITMENTS AND REPORTING * Annual report and other reporting to Parliament * Our scrutineers * ATO Charter * Service commitments * Consultation * Information and privacy * Our commitment to diversity RESEARCH AND STATISTICS * Tax and superannuation statistics * Our research CAREERS * What we offer you * What we look for and how to apply * Entry level programs * Current vacancies ATO TENDERS AND PROCUREMENT * The tendering process * Complying with procurement policy and legislation * Guidelines for contractors and suppliers * Procurement related complaints KEY LINKS * Accessibility * Annual Report * Contact us * Corporate plan * Online services * Scam alerts * What's New * ATO Community * Legal database * Tax Topics A-Z MYTAX 2023 SURVEY We are keen to hear your honest opinions about myTax to help us improve your experience in the future. This survey will take approximately three to five minutes to complete, and your responses will be kept confidential. Unfortunately we cannot reply to individual comments or questions. You can find useful information and calculators online. Alternatively, you can contact us. Do not include any personal information such as your tax file number, address or phone number. 1. How did you lodge your tax return last year? myTax Used the paper form Used a tax agent Used the Tax Help program This was my first tax return Did not need to lodge last year Other 1a. How did you find out about myTax this year? Select all that apply ATO website (ato.gov.au), including ‘Alex’ the virtual assistant ATO app ATO call centre/Shopfront (from a staff member or on-hold message) Email/SMS/letter from the ATO Social media (Facebook/Twitter/LinkedIn) ATO online services Google search Tax Help volunteer Media (print, online, radio) Workplace/employer Family or friend Tax agent or accountant Another government agency Other, please specify (90 characters) I did not receive, see or hear anything about myTax 2. What device did you use to lodge your myTax return? Personal computer or laptop Tablet Smartphone Other 2a. Thinking about your recent experience using myTax, to what extent do you agree or disagree with the following statement: myTax was easy to access on my device. Please choose Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree WE HAVE A RANGE OF HELP RESOURCES TO ASSIST YOU WITH USING MYTAX 3. Which of the following ATO help resources did you use? Select all that apply Online help within myTax Occupation and industry specific guides (available from the Deductions section) myTax video tutorials ato.gov.au website ATO call centre I did not use any of these ATO help resources 3a. How satisfied were you with the online help within myTax? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 3b. How satisfied were you with the occupation and industry specific guides? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 3c. How satisfied were you with the myTax video tutorials? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 3d. How satisfied were you with the ato.gov.au website? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 3e. How satisfied were you with the ATO call centre? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied MYTAX BUILT-IN TOOLS MyTax has built-in tools that make it easier for you to complete your tax return, including: * Capital gains tax (CGT) record keeping tool * Depreciation and capital allowances tool * Defined benefit income cap tool * Personal services income (PSI) decision tool These tools then use the information you entered to pre-fill parts of your current and future tax returns. 4. Which of the following myTax built-in tools did you use? Select all that apply Capital gains tax (CGT) record keeping tool Depreciation and capital allowances tool Defined benefit income cap tool Personal services income decision tool I did not use any of these myTax built-in tools 4a. How satisfied were you with the Capital gains tax (CGT) record keeping tool? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Comments (370 characters) 4b. How satisfied were you with the Depreciation and capital allowances tool? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Comments (370 characters) 4c. How satisfied were you with the Defined benefit income cap tool? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Comments (90 characters) 4d. How satisfied were you with the Personal services income (PSI) decision tool? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Comments (90 characters) THE ATO APP’S MYDEDUCTIONS TOOL The ATO app’s myDeductions tool makes it easier and more convenient to keep your tax deductions all in one place at the time you make the purchase. 5. Did you use the ATO app’s myDeductions tool throughout the year? Yes No 5a. How satisfied were you with the process of uploading myDeductions data from the ATO app into my tax return? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 5b. How satisfied were you with your experience using the ATO app’s myDeductions tool? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 5c. Is there anything else you would like to tell us about your experience with myDeductions, or do you have any suggestions on how to improve it? (370 characters) 5d. Are you aware there is a tax deduction record keeping tool in the ATO app? Please choose Not aware tool existed Aware of the tool but no deductions to claim Aware of the tool but did not use it IMPROVING MYTAX 6. Did you have any difficulties with a specific section in myTax? Yes No 6a. Which section caused you the greatest difficulty? Please also tell us about the difficulty you experienced in that section, or any suggestions on how to improve it. Personalise return – the checkbox screen Income statements and payment summaries Interest Rent Business income or loss Personal services income Capital gains or losses Deductions – work-related expenses (including working from home claims) Deductions – any other deductions Spouse details Offsets Medicare levy or Medicare levy surcharge Private health insurance Other (provide details below) Comments (370 characters) 6b. Select from the list below any other resources you used to help you with sections of myTax (excluding ATO help resources, built-in tools and the ATO’s app). Select all that apply Financial institutions Online tools or calculators Podcasts Portfolio tracking software Record keeping app Social media Video streaming Websites containing advice, tips and guides Other I did not use any other resources 7. Is there any additional information the ATO could provide to help you complete your tax return? Yes No 7a. How do you prefer to receive information to help you get your tax right? Select all that apply ato.gov.au ATO email or letter Help links within ATO products Online news Podcasts Radio news programs/segments Social media TV news programs/segments Video streaming, i.e., atoTV or YouTube Other non ATO sources (accounting firms, other Government agencies, written materials) YOUR MYTAX EXPERIENCE 8. How long did it take you to complete your myTax return? Please choose less than 5 minutes 5-9 minutes 10-14 minutes 15-29 minutes 30-44 minutes 45-60 minutes more than 60 minutes 9. Overall, how satisfied were you with myTax this year? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Reason (90 characters) 10. Would you use myTax again next year? Yes No - I am likely to go to a tax agent No - I am likely to lodge a paper return No - I do not need to lodge a tax return in future years No - but I am undecided whether to use a tax agent or complete a paper return Unsure 11. What is your age group? Please choose Under 18 years 18 - 24 years 25 - 29 years 30 - 34 years 35 - 39 years 40 - 44 years 45 - 49 years 50 - 54 years 55 - 59 years 60 - 64 years 65 - 69 years 70 - 74 years 75 years or over 12. Is there anything else you would like to tell us about your experience with myTax, or do you have any suggestions on how to improve it? 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