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Submitted URL: https://www.ato.gov.au/myTaxFeedbackEmail
Effective URL: https://www.ato.gov.au/mytaxevaluation/?=redirected_myTaxFeedbackEmail
Submission: On August 13 via api from US — Scanned from AU

Form analysis 1 forms found in the DOM

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                        <a href="/Non-profit/Getting-started/What-type-of-NFP-is-your-organisation-/" id="dmm-link-117" aria-atomic="true" tabindex="0" data-ordinal="117" role="menuitem heading link" aria-level="3" aria-label="What type of NFP is your organisation?">What type of NFP is your organisation?</a>
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              <h1>myTax 2023 survey</h1>
              <p>We are keen to hear your honest opinions about myTax to help us improve your experience in the future.</p>
              <p>This survey will take approximately three to five minutes to complete, and your responses will be kept confidential. </p>
              <p>Unfortunately we cannot reply to individual comments or questions. You can find useful information and calculators <a class="newWindow" href="http://www.ato.gov.au/individuals" target="_blank">online</a>. Alternatively, you can
                <a class="newWindow" href="https://www.ato.gov.au/About-ATO/Contact-us/" target="_blank">contact us</a>.</p>
              <p class="callout attention"><img class="icon" alt="Attention" src="/uploadedImages/Content/images/attention.png"> Do not include any personal information such as your tax file number, address or phone number. </p>
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                  How did you lodge your tax return last year?</legend>
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                    <div><input name="Q1" id="Q1Response3" type="radio" value="Used a tax agent"><label for="Q1Response3">Used a tax agent</label></div>
                    <div><input name="Q1" id="Q1Response4" type="radio" value="Used the Tax Help program"><label for="Q1Response4">Used the Tax Help program</label></div>
                    <div><input name="Q1" id="Q1Response5" type="radio" value="This was my first tax return"><label for="Q1Response5">This was my first tax return</label></div>
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                  How did you find out about myTax this year?</legend>
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                    <div><input name="Q1a" id="Q1aResponse6" type="checkbox" value="ATO online services"><label for="Q1aResponse6">ATO online services</label></div>
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                  What device did you use to lodge your myTax return?</legend>
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                  <div title="Q2" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div><input name="Q2" id="Q2Response1" type="radio" value="Personal computer or laptop"><label for="Q2Response1">Personal computer or laptop</label></div>
                    <div><input name="Q2" id="Q2Response2" type="radio" value="Tablet"><label for="Q2Response2">Tablet</label></div>
                    <div><input name="Q2" id="Q2Response3" type="radio" value="Smartphone"><label for="Q2Response3">Smartphone</label></div>
                    <div><input name="Q2" id="Q2Response4" type="radio" value="Other"><label for="Q2Response4">Other</label></div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 2 End--><!--Question 2a Start-->
              <fieldset>
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>2a.
                  Thinking about your recent experience using myTax, to what extent do you agree or disagree with the following statement: myTax was easy to access on my device. </legend>
                <select name="Q2a" title="Question2a" class="form-control" id="Q8" size="1" ektdesignns_caption="Q2a" ektdesignns_name="Q2a" ektdesignns_nodetype="element" ektdesignns_maxoccurs="1">
                  <option selected="selected">Please choose</option>
                  <option value="Strongly agree">Strongly agree</option>
                  <option value="Agree">Agree</option>
                  <option value="Neither agree nor disagree">Neither agree nor disagree</option>
                  <option value="Disagree">Disagree</option>
                  <option value="Strongly disagree">Strongly disagree</option>
                </select><br>
              </fieldset>
              <!--Question 2a End-->
              <h3>We have a range of help resources to assist you with using myTax</h3>
              <!--Question 3 Start-->
              <fieldset>
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>3.
                  Which of the following ATO help resources did you use?</legend>
                <p>Select all that apply</p>
                <ektdesignns_checklist title="Question3" id="Q3" ektdesignns_caption="Q3" name="Q3" ektdesignns_name="Q3" ektdesignns_nodetype="element">
                  <div title="Q3" class="design_list_vertical" ektdesignns_maxoccurs="unbounded" unselectable="on" contenteditable="false">
                    <div><input name="Q3" id="Q3Response1" type="checkbox" value="Online help within myTax"><label for="Q3Response1">Online help within myTax</label></div>
                    <div><input name="Q3" id="Q3Response2" type="checkbox" value="Occupation and industry specific guides (available from the Deductions section)"><label for="Q3Response2">Occupation and industry specific guides (available from the
                        Deductions section)</label></div>
                    <div><input name="Q3" id="Q3Response3" type="checkbox" value="myTax video tutorials"><label for="Q3Response3">myTax video tutorials</label></div>
                    <div><input name="Q3" id="Q3Response4" type="checkbox" value="ato.gov.au website"><label for="Q3Response4">ato.gov.au website</label></div>
                    <div><input name="Q3" id="Q3Response5" type="checkbox" value="ATO call centre"><label for="Q3Response5">ATO call centre</label></div>
                    <div><input name="Q3" id="Q3Response6" type="checkbox" value="I did not use any of these ATO help resources"><label for="Q3Response6">I did not use any of these ATO help resources</label></div>
                  </div>
                  <br>
                </ektdesignns_checklist>
              </fieldset>
              <!--Question 3 End--><!--Question 3a Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>3a.
                  How satisfied were you with the online help within myTax?</legend>
                <ektdesignns_choices title="Question3a" id="Q3a" ektdesignns_caption="Q3a" name="Q3a" ektdesignns_name="Q3a" ektdesignns_nodetype="element">
                  <div title="Q3a" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div><input name="Q3a" id="Q3aResponse1" type="radio" value="Very satisfied"><label for="Q3aResponse1">Very satisfied</label></div>
                    <div><input name="Q3a" id="Q3aResponse2" type="radio" value="Satisfied"><label for="Q3aResponse2">Satisfied</label></div>
                    <div><input name="Q3a" id="Q3aResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q3aResponse3">Neither satisfied nor dissatisfied</label></div>
                    <div><input name="Q3a" id="Q3aResponse4" type="radio" value="Dissatisfied"><label for="Q3aResponse4">Dissatisfied</label></div>
                    <div><input name="Q3a" id="Q3aResponse5" type="radio" value="Very dissatisfied"><label for="Q3aResponse5">Very dissatisfied</label></div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 3a End--><!--Question 3b Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>3b.
                  How satisfied were you with the occupation and industry specific guides?</legend>
                <ektdesignns_choices title="Question3b" id="Q3b" ektdesignns_caption="Q3b" name="Q3b" ektdesignns_name="Q3b" ektdesignns_nodetype="element">
                  <div title="Q3b" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div><input name="Q3b" id="Q3bResponse1" type="radio" value="Very satisfied"><label for="Q3bResponse1">Very satisfied</label></div>
                    <div><input name="Q3b" id="Q3bResponse2" type="radio" value="Satisfied"><label for="Q3bResponse2">Satisfied</label></div>
                    <div><input name="Q3b" id="Q3bResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q3bResponse3">Neither satisfied nor dissatisfied</label></div>
                    <div><input name="Q3b" id="Q3bResponse4" type="radio" value="Dissatisfied"><label for="Q3bResponse4">Dissatisfied</label></div>
                    <div><input name="Q3b" id="Q3bResponse5" type="radio" value="Very dissatisfied"><label for="Q3bResponse5">Very dissatisfied</label></div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 3b End--><!--Question 3c Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>3c.
                  How satisfied were you with the myTax video tutorials?</legend>
                <ektdesignns_choices title="Question3c" id="Q3c" ektdesignns_caption="Q3c" name="Q3c" ektdesignns_name="Q3c" ektdesignns_nodetype="element">
                  <div title="Q3c" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div><input name="Q3c" id="Q3cResponse1" type="radio" value="Very satisfied"><label for="Q3cResponse1">Very satisfied</label></div>
                    <div><input name="Q3c" id="Q3cResponse2" type="radio" value="Satisfied"><label for="Q3cResponse2">Satisfied</label></div>
                    <div><input name="Q3c" id="Q3cResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q3cResponse3">Neither satisfied nor dissatisfied</label></div>
                    <div><input name="Q3c" id="Q3cResponse4" type="radio" value="Dissatisfied"><label for="Q3cResponse4">Dissatisfied</label></div>
                    <div><input name="Q3c" id="Q3cResponse5" type="radio" value="Very dissatisfied"><label for="Q3cResponse5">Very dissatisfied</label></div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 3c End--><!--Question 3d Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>3d.
                  How satisfied were you with the ato.gov.au website?</legend>
                <ektdesignns_choices title="Question3d" id="Q3d" ektdesignns_caption="Q3d" name="Q3d" ektdesignns_name="Q3d" ektdesignns_nodetype="element">
                  <div title="Q3d" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div><input name="Q3d" id="Q3dResponse1" type="radio" value="Very satisfied"><label for="Q3dResponse1">Very satisfied</label></div>
                    <div><input name="Q3d" id="Q3dResponse2" type="radio" value="Satisfied"><label for="Q3dResponse2">Satisfied</label></div>
                    <div><input name="Q3d" id="Q3dResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q3dResponse3">Neither satisfied nor dissatisfied</label></div>
                    <div><input name="Q3d" id="Q3dResponse4" type="radio" value="Dissatisfied"><label for="Q3dResponse4">Dissatisfied</label></div>
                    <div><input name="Q3d" id="Q3dResponse5" type="radio" value="Very dissatisfied"><label for="Q3dResponse5">Very dissatisfied</label></div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 3d End==<!==Question 3e Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>3e.
                  How satisfied were you with the ATO call centre?</legend>
                <ektdesignns_choices title="Question3e" id="Q3e" ektdesignns_caption="Q3e" name="Q3e" ektdesignns_name="Q3e" ektdesignns_nodetype="element">
                  <div title="Q3e" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div><input name="Q3e" id="Q3eResponse1" type="radio" value="Very satisfied"><label for="Q3eResponse1">Very satisfied</label></div>
                    <div><input name="Q3e" id="Q3eResponse2" type="radio" value="Satisfied"><label for="Q3eResponse2">Satisfied</label></div>
                    <div><input name="Q3e" id="Q3eResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q3eResponse3">Neither satisfied nor dissatisfied</label></div>
                    <div><input name="Q3e" id="Q3eResponse4" type="radio" value="Dissatisfied"><label for="Q3eResponse4">Dissatisfied</label></div>
                    <div><input name="Q3e" id="Q3eResponse5" type="radio" value="Very dissatisfied"><label for="Q3eResponse5">Very dissatisfied</label></div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 3e End--><!--Question 4 Start-->
              <h3>MyTax built-in tools</h3>
              <p>MyTax has built-in tools that make it easier for you to complete your tax return, including:</p>
              <ul class="ul">
                <li>Capital gains tax (CGT) record keeping tool</li>
                <li>Depreciation and capital allowances tool</li>
                <li>Defined benefit income cap tool</li>
                <li>Personal services income (PSI) decision tool</li>
              </ul>
              <p>These tools then use the information you entered to pre-fill parts of your current and future tax returns.</p>
              <fieldset>
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>4.
                  Which of the following myTax built-in tools did you use?</legend>
                <p>Select all that apply</p>
                <ektdesignns_checklist title="Question4" id="Q4" ektdesignns_caption="Q4" name="Q4" ektdesignns_name="Q4" ektdesignns_nodetype="element">
                  <div title="Q4" class="design_list_vertical" ektdesignns_maxoccurs="unbounded" unselectable="on" contenteditable="false">
                    <div><input name="Q4" id="Q4Response1" type="checkbox" value="Capital gains tax (CGT) record keeping tool"><label for="Q4Response1">Capital gains tax (CGT) record keeping tool</label></div>
                    <div><input name="Q4" id="Q4Response2" type="checkbox" value="Depreciation and capital allowances tool"><label for="Q4Response2">Depreciation and capital allowances tool</label></div>
                    <div><input name="Q4" id="Q4Response3" type="checkbox" value="Defined benefit income cap tool"><label for="Q4Response3">Defined benefit income cap tool</label></div>
                    <div><input name="Q4" id="Q4Response4" type="checkbox" value="Personal services income decision tool"><label for="Q4Response4">Personal services income decision tool</label></div>
                    <div><input name="Q4" id="Q4Response5" type="checkbox" value="I did not use any of these myTax built-in tools"><label for="Q4Response5">I did not use any of these myTax built-in tools</label></div>
                  </div>
                  <br>
                </ektdesignns_checklist>
              </fieldset>
              <!--Question 4 End--><!--Question 4a Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>4a.
                  How satisfied were you with the Capital gains tax (CGT) record keeping tool?</legend>
                <ektdesignns_choices title="Question4a" id="Q4a" ektdesignns_caption="Q4a" name="Q4a" ektdesignns_name="Q4a" ektdesignns_nodetype="element">
                  <div title="Q4a" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div><input name="Q4a" id="Q4aResponse1" type="radio" value="Very satisfied"><label for="Q4aResponse1">Very satisfied</label></div>
                    <div><input name="Q4a" id="Q4aResponse2" type="radio" value="Satisfied"><label for="Q4aResponse2">Satisfied</label></div>
                    <div><input name="Q4a" id="Q4aResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q4aResponse3">Neither satisfied nor dissatisfied</label></div>
                    <div><input name="Q4a" id="Q4aResponse4" type="radio" value="Dissatisfied"><label for="Q4aResponse4">Dissatisfied</label></div>
                    <div><input name="Q4a" id="Q4aResponse5" type="radio" value="Very dissatisfied"><label for="Q4aResponse5">Very dissatisfied</label></div>
                    <div class="ato-label-text"><label for="Q4aResponse6-text">Comments (370 characters)</label><input name="Q4a"
                        title="Please enter text: How satisfied were you with the Capital gains tax (CGT) record keeping tool you used to help you complete your myTax return?" class="form-control" id="Q4aResponse6-text" type="text" maxlength="370">
                    </div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 4a End--><!--Question 4b Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>4b.
                  How satisfied were you with the Depreciation and capital allowances tool?</legend>
                <ektdesignns_choices title="Question4b" id="Q4b" ektdesignns_caption="Q4b" name="Q4b" ektdesignns_name="Q4b" ektdesignns_nodetype="element">
                  <div title="Q4b" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div><input name="Q4b" id="Q4bResponse1" type="radio" value="Very satisfied"><label for="Q4bResponse1">Very satisfied</label></div>
                    <div><input name="Q4b" id="Q4bResponse2" type="radio" value="Satisfied"><label for="Q4bResponse2">Satisfied</label></div>
                    <div><input name="Q4b" id="Q4bResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q4bResponse3">Neither satisfied nor dissatisfied</label></div>
                    <div><input name="Q4b" id="Q4bResponse4" type="radio" value="Dissatisfied"><label for="Q4bResponse4">Dissatisfied</label></div>
                    <div><input name="Q4b" id="Q4bResponse5" type="radio" value="Very dissatisfied"><label for="Q4bResponse5">Very dissatisfied</label></div>
                    <div class="ato-label-text"><label for="Q4bResponse6-text">Comments (370 characters)</label><input name="Q4b"
                        title="Please enter text: How satisfied were you with the Depreciation and capital allowances tool you used to help you complete your myTax return?" class="form-control" id="Q4bResponse6-text" type="text" maxlength="370">
                    </div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 4b End--><!--Question 4c Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>4c.
                  How satisfied were you with the Defined benefit income cap tool?</legend>
                <ektdesignns_choices title="Question8c" id="Q4c" ektdesignns_caption="Q4c" name="Q4c" ektdesignns_name="Q4c" ektdesignns_nodetype="element">
                  <div title="Q4c" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div><input name="Q4c" id="Q4cResponse1" type="radio" value="Very satisfied"><label for="Q4cResponse1">Very satisfied</label></div>
                    <div><input name="Q4c" id="Q4cResponse2" type="radio" value="Satisfied"><label for="Q4cResponse2">Satisfied</label></div>
                    <div><input name="Q4c" id="Q4cResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q4cResponse3">Neither satisfied nor dissatisfied</label></div>
                    <div><input name="Q4c" id="Q4cResponse4" type="radio" value="Dissatisfied"><label for="Q4cResponse4">Dissatisfied</label></div>
                    <div><input name="Q4c" id="Q4cResponse5" type="radio" value="Very dissatisfied"><label for="Q4cResponse5">Very dissatisfied</label></div>
                    <div class="ato-label-text"><label for="Q4cResponse6-text">Comments (90 characters)</label><input name="Q4c"
                        title="Please enter text: How satisfied were you with the Defined benefit income cap tool you used to help you complete your myTax return?" class="form-control" id="Q4cResponse6-text" type="text" maxlength="90"></div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 4c End--><!--Question 4d Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>4d.
                  How satisfied were you with the Personal services income (PSI) decision tool?</legend>
                <ektdesignns_choices title="Question8d" id="Q4d" ektdesignns_caption="Q4d" name="Q4d" ektdesignns_name="Q4d" ektdesignns_nodetype="element">
                  <div title="Q4d" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div><input name="Q4d" id="Q4dResponse1" type="radio" value="Very satisfied"><label for="Q4dResponse1">Very satisfied</label></div>
                    <div><input name="Q4d" id="Q4dResponse2" type="radio" value="Satisfied"><label for="Q4dResponse2">Satisfied</label></div>
                    <div><input name="Q4d" id="Q4dResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q4dResponse3">Neither satisfied nor dissatisfied</label></div>
                    <div><input name="Q4d" id="Q4dResponse4" type="radio" value="Dissatisfied"><label for="Q4dResponse4">Dissatisfied</label></div>
                    <div><input name="Q4d" id="Q4dResponse5" type="radio" value="Very dissatisfied"><label for="Q4dResponse5">Very dissatisfied</label></div>
                    <div class="ato-label-text"><label for="Q4dResponse6-text">Comments (90 characters)</label><input name="Q4d"
                        title="Please enter text: How satisfied were you with the Personal services income (PSI) decision tool you used to help you complete your myTax return?" class="form-control" id="Q4dResponse6-text" type="text" maxlength="90">
                    </div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 4d End-->
              <h3>The ATO app’s myDeductions tool</h3>
              <p>The ATO app’s myDeductions tool makes it easier and more convenient to keep your tax deductions all in one place at the time you make the purchase. </p>
              <!--Question 5 Start-->
              <fieldset>
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>5.
                  Did you use the ATO app’s myDeductions tool throughout the year?</legend>
                <ektdesignns_choices title="Question5" id="Q5" ektdesignns_caption="Q5" name="Q5" ektdesignns_name="Q5" ektdesignns_nodetype="element">
                  <div title="Q5" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div class="horizontal"><input name="Q5" id="Q5Response1" type="radio" value="Yes"><label for="Q5Response1">Yes</label></div>
                    <div class="horizontal"><input name="Q5" id="Q5Response2" type="radio" value="No"><label for="Q5Response2">No</label></div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 5 End--><!--Question 5a Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>5a.
                  How satisfied were you with the process of uploading myDeductions data from the ATO app into my tax return?</legend>
                <ektdesignns_choices title="Question8d" id="Q5a" ektdesignns_caption="Q5a" name="Q5a" ektdesignns_name="Q5a" ektdesignns_nodetype="element">
                  <div title="Q5a" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div><input name="Q5a" id="Q5aResponse1" type="radio" value="Very satisfied"><label for="Q5aResponse1">Very satisfied</label></div>
                    <div><input name="Q5a" id="Q5aResponse2" type="radio" value="Satisfied"><label for="Q5aResponse2">Satisfied</label></div>
                    <div><input name="Q5a" id="Q5aResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q5aResponse3">Neither satisfied nor dissatisfied</label></div>
                    <div><input name="Q5a" id="Q5aResponse4" type="radio" value="Dissatisfied"><label for="Q5aResponse4">Dissatisfied</label></div>
                    <div><input name="Q5a" id="Q5aResponse5" type="radio" value="Very dissatisfied"><label for="Q5aResponse5">Very dissatisfied</label></div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 5a End--><!--Question 5b Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>5b.
                  How satisfied were you with your experience using the ATO app’s myDeductions tool?</legend>
                <ektdesignns_choices title="Question8d" id="Q5b" ektdesignns_caption="Q5b" name="Q5b" ektdesignns_name="Q5b" ektdesignns_nodetype="element">
                  <div title="Q5b" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div><input name="Q5b" id="Q5bResponse1" type="radio" value="Very satisfied"><label for="Q5bResponse1">Very satisfied</label></div>
                    <div><input name="Q5b" id="Q5bResponse2" type="radio" value="Satisfied"><label for="Q5bResponse2">Satisfied</label></div>
                    <div><input name="Q5b" id="Q5bResponse3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q5bResponse3">Neither satisfied nor dissatisfied</label></div>
                    <div><input name="Q5b" id="Q5bResponse4" type="radio" value="Dissatisfied"><label for="Q5bResponse4">Dissatisfied</label></div>
                    <div><input name="Q5b" id="Q5bResponse5" type="radio" value="Very dissatisfied"><label for="Q5bResponse5">Very dissatisfied</label></div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 5b End--><!--Question 5c Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>5c.
                  Is there anything else you would like to tell us about your experience with myDeductions, or do you have any suggestions on how to improve it? (370 characters)</legend>
                <textarea name="Q5c" title="Question5c" class="design_textfield form-control" id="Q5c" maxlength="370" rows="4" cols="80" ektdesignns_caption="Q5c" ektdesignns_name="Q5c" ektdesignns_nodetype="element"></textarea>
                <br>
              </fieldset>
              <!--Question 5c End--><!--Question 5d Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>5d.
                  Are you aware there is a tax deduction record keeping tool in the ATO app?</legend>
                <select name="Q5d" title="Question5d" class="form-control" id="Q8" size="1" ektdesignns_caption="Q5d" ektdesignns_name="Q5d" ektdesignns_nodetype="element" ektdesignns_maxoccurs="1">
                  <option selected="selected">Please choose</option>
                  <option value="Not aware tool existed">Not aware tool existed</option>
                  <option value="Aware of the tool but no deductions to claim">Aware of the tool but no deductions to claim</option>
                  <option value="Aware of the tool but did not use it">Aware of the tool but did not use it</option>
                </select><br>
              </fieldset>
              <!--Question 5d End-->
              <h3>Improving myTax</h3>
              <!--Question 6 Start-->
              <fieldset>
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>6.
                  Did you have any difficulties with a specific section in myTax?</legend>
                <ektdesignns_choices title="Question6" id="Q6" ektdesignns_caption="Q6" name="Q6" ektdesignns_name="Q6" ektdesignns_nodetype="element">
                  <div title="Q6" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div class="horizontal"><input name="Q6" id="Q6Response1" type="radio" value="Yes"><label for="Q6Response1">Yes</label></div>
                    <div class="horizontal"><input name="Q6" id="Q6Response2" type="radio" value="No"><label for="Q6Response2">No</label></div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 6 End--><!--Question 6a Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>6a.
                  Which section caused you the greatest difficulty?</legend>
                <p>Please also tell us about the difficulty you experienced in that section, or any suggestions on how to improve it.</p>
                <ektdesignns_choices title="Question6a" id="Q6a" ektdesignns_caption="Q6a" name="Q6a" ektdesignns_name="Q6a" ektdesignns_nodetype="element">
                  <div title="Q6a" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div><input name="Q6a" id="Q6aResponse1" type="radio" value="Personalise return – the checkbox screen"><label for="Q6aResponse1">Personalise return – the checkbox screen</label></div>
                    <div><input name="Q6a" id="Q6aResponse2" type="radio" value="Income statements and payment summaries"><label for="Q6aResponse2">Income statements and payment summaries</label></div>
                    <div><input name="Q6a" id="Q6aResponse3" type="radio" value="Interest"><label for="Q6aResponse3">Interest</label></div>
                    <div><input name="Q6a" id="Q6aResponse4" type="radio" value="Rent"><label for="Q6aResponse4">Rent</label></div>
                    <div><input name="Q6a" id="Q6aResponse5" type="radio" value="Business income or loss"><label for="Q6aResponse5">Business income or loss</label></div>
                    <div><input name="Q6a" id="Q6aResponse6" type="radio" value="Personal services income"><label for="Q6aResponse6">Personal services income</label></div>
                    <div><input name="Q6a" id="Q6aResponse7" type="radio" value="Capital gains or losses"><label for="Q6aResponse7">Capital gains or losses</label></div>
                    <div><input name="Q6a" id="Q6aResponse8" type="radio" value="Deductions – work-related expenses"><label for="Q6aResponse8">Deductions – work-related expenses (including working from home claims)</label></div>
                    <div><input name="Q6a" id="Q6aResponse9" type="radio" value="Deductions – any other deductions"><label for="Q6aResponse9">Deductions – any other deductions</label></div>
                    <div><input name="Q6a" id="Q6aResponse10" type="radio" value="Spouse details"><label for="Q6aResponse10">Spouse details</label></div>
                    <div><input name="Q6a" id="Q6aResponse11" type="radio" value="Offsets"><label for="Q6aResponse11">Offsets</label></div>
                    <div><input name="Q6a" id="Q6aResponse12" type="radio" value="Medicare levy or Medicare levy surcharge "><label for="Q6aResponse12">Medicare levy or Medicare levy surcharge </label></div>
                    <div><input name="Q6a" id="Q6aResponse13" type="radio" value="Private health insurance"><label for="Q6aResponse13">Private health insurance</label></div>
                    <div><input name="Q6a" id="Q6aResponse14" type="radio" value="Other (provide details below)"><label for="Q6aResponse14">Other (provide details below)</label></div>
                    <div class="ato-label-text"><label for="Q6aResponse-text">Comments (370 characters)</label><input name="Q6a" title="Please enter text: What section caused you the greatest difficulty?" class="form-control" id="Q6aResponse-text"
                        type="text" maxlength="370"></div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 6a End--><!--Question 6b Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>6b.
                  Select from the list below any other resources you used to help you with sections of myTax (excluding ATO help resources, built-in tools and the ATO’s app).</legend>
                <p>Select all that apply</p>
                <ektdesignns_checklist title="Question6b" id="Q6b" ektdesignns_caption="Q6b" name="Q6b" ektdesignns_name="Q6b" ektdesignns_nodetype="element">
                  <div title="Q6b" class="design_list_vertical" ektdesignns_maxoccurs="unbounded" unselectable="on" contenteditable="false">
                    <div><input name="Q6b" id="Q6bResponse1" type="checkbox" value="Financial institutions"><label for="Q6bResponse1">Financial institutions</label></div>
                    <div><input name="Q6b" id="Q6bResponse2" type="checkbox" value="Online tools or calculators"><label for="Q6bResponse2">Online tools or calculators</label></div>
                    <div><input name="Q6b" id="Q6bResponse3" type="checkbox" value="Podcasts"><label for="Q6bResponse3">Podcasts</label></div>
                    <div><input name="Q6b" id="Q6bResponse4" type="checkbox" value="Portfolio tracking software"><label for="Q6bResponse4">Portfolio tracking software</label></div>
                    <div><input name="Q6b" id="Q6bResponse5" type="checkbox" value="Record keeping app"><label for="Q6bResponse5">Record keeping app</label></div>
                    <div><input name="Q6b" id="Q6bResponse6" type="checkbox" value="Social media"><label for="Q6bResponse6">Social media</label></div>
                    <div><input name="Q6b" id="Q6bResponse7" type="checkbox" value="Video streaming"><label for="Q6bResponse7">Video streaming</label></div>
                    <div><input name="Q6b" id="Q6bResponse8" type="checkbox" value="Websites containing advice, tips and guides"><label for="Q6bResponse8">Websites containing advice, tips and guides</label></div>
                    <div><input name="Q6b" id="Q6bResponse9" type="checkbox" value="Other"><label for="Q6bResponse9">Other</label></div>
                    <div><input name="Q6b" id="Q6bResponse10" type="checkbox" value="I did not use any other resources"><label for="Q6bResponse10">I did not use any other resources</label></div>
                  </div>
                  <br>
                </ektdesignns_checklist>
              </fieldset>
              <!--Question 6b End--><!--Question 7 Start-->
              <fieldset>
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>7.
                  Is there any additional information the ATO could provide to help you complete your tax return?</legend>
                <ektdesignns_choices title="Question7" id="Q7" ektdesignns_caption="Q7" name="Q7" ektdesignns_name="Q7" ektdesignns_nodetype="element">
                  <div title="Q7" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div class="horizontal"><input name="Q7" id="Q7Response1" type="radio" value="Yes"><label for="Q7Response1">Yes</label></div>
                    <div class="horizontal"><input name="Q7" id="Q7Response2" type="radio" value="No"><label for="Q7Response2">No</label></div>
                  </div>
                  <br>
                </ektdesignns_choices>
              </fieldset>
              <!--Question 7 End--><!--Question 7a Start-->
              <fieldset style="display: none;">
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>7a.
                  How do you prefer to receive information to help you get your tax right?</legend>
                <p>Select all that apply</p>
                <ektdesignns_checklist title="Question7a" id="Q7a" ektdesignns_caption="Q7a" name="Q7a" ektdesignns_name="Q7a" ektdesignns_nodetype="element">
                  <div title="Q7a" class="design_list_vertical" ektdesignns_maxoccurs="unbounded" unselectable="on" contenteditable="false">
                    <div><input name="Q7a" id="Q7aResponse1" type="checkbox" value="ato.gov.au"><label for="Q7aResponse1">ato.gov.au</label></div>
                    <div><input name="Q7a" id="Q7aResponse2" type="checkbox" value="ATO email or letter"><label for="Q7aResponse2">ATO email or letter</label></div>
                    <div><input name="Q7a" id="Q7aResponse3" type="checkbox" value="Help links within ATO products"><label for="Q7aResponse3">Help links within ATO products</label></div>
                    <div><input name="Q7a" id="Q7aResponse4" type="checkbox" value="Online news"><label for="Q7aResponse4">Online news</label></div>
                    <div><input name="Q7a" id="Q7aResponse5" type="checkbox" value="Podcasts"><label for="Q7aResponse5">Podcasts</label></div>
                    <div><input name="Q7a" id="Q7aResponse6" type="checkbox" value="Radio news programs/segments"><label for="Q7aResponse6">Radio news programs/segments</label></div>
                    <div><input name="Q7a" id="Q7aResponse7" type="checkbox" value="Social media"><label for="Q7aResponse7">Social media</label></div>
                    <div><input name="Q7a" id="Q7aResponse8" type="checkbox" value="TV news programs/segments"><label for="Q7aResponse8">TV news programs/segments</label></div>
                    <div><input name="Q7a" id="Q7aResponse9" type="checkbox" value="Video streaming, i.e., atoTV or YouTube"><label for="Q7aResponse9">Video streaming, i.e., atoTV or YouTube</label></div>
                    <div><input name="Q7a" id="Q7aResponse10" type="checkbox" value="Other non ATO sources (accounting firms, other Government agencies, written materials)"><label for="Q7aResponse10">Other non ATO sources (accounting firms, other
                        Government agencies, written materials)</label></div>
                  </div>
                  <br>
                </ektdesignns_checklist>
              </fieldset>
              <!--Question 7a End-->
              <h3>Your myTax experience</h3>
              <!--Question 8 Start-->
              <fieldset>
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>8.
                  How long did it take you to complete your myTax return?</legend>
                <select name="Q8" title="Question8" class="form-control" id="Q8" size="1" ektdesignns_caption="Q8" ektdesignns_name="Q8" ektdesignns_nodetype="element" ektdesignns_maxoccurs="1">
                  <option selected="selected">Please choose</option>
                  <option value="less than 5 minutes">less than 5 minutes</option>
                  <option value="5-9 minutes">5-9 minutes</option>
                  <option value="10-14 minutes">10-14 minutes</option>
                  <option value="15-29 minutes">15-29 minutes</option>
                  <option value="30-44 minutes">30-44 minutes</option>
                  <option value="45-60 minutes">45-60 minutes</option>
                  <option value="more than 60 minutes">more than 60 minutes</option>
                </select><br>
              </fieldset>
              <!--Question 8 End--><!--Question 9 Start-->
              <fieldset>
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>9.
                  Overall, how satisfied were you with myTax this year?</legend>
                <ektdesignns_choices title="Question9" id="Q9" ektdesignns_caption="Q9" name="Q9" ektdesignns_name="Q9" ektdesignns_nodetype="element">
                  <div title="Q9" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div><input name="Q9" id="Q9Response1" type="radio" value="Very satisfied"><label for="Q9Response1">Very satisfied</label></div>
                    <div><input name="Q9" id="Q9Response2" type="radio" value="Satisfied"><label for="Q9Response2">Satisfied</label></div>
                    <div><input name="Q9" id="Q9Response3" type="radio" value="Neither satisfied nor dissatisfied"><label for="Q9Response3">Neither satisfied nor dissatisfied</label></div>
                    <div><input name="Q9" id="Q9Response4" type="radio" value="Dissatisfied"><label for="Q9Response4">Dissatisfied</label></div>
                    <div><input name="Q9" id="Q9Response5" type="radio" value="Very dissatisfied"><label for="Q9Response5">Very dissatisfied</label></div>
                    <div class="ato-label-text" style="display: none;"><label for="Q9Response6-text">Reason (90 characters)</label><input name="Q9" title="Please enter text: Overall, how satisfied were you with myTax this year?" class="form-control"
                        id="Q9Response6-text" type="text" maxlength="90"></div>
                  </div>
                  <br>
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              </fieldset>
              <!--Question 9 End--><!--Question 10 Start-->
              <fieldset>
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>10.
                  Would you use myTax again next year?</legend>
                <ektdesignns_choices title="Question10" id="Q10" ektdesignns_caption="Q10" name="Q10" ektdesignns_name="Q10" ektdesignns_nodetype="element">
                  <div title="Q10" class="design_list_vertical" ektdesignns_maxoccurs="1" unselectable="on" contenteditable="false">
                    <div><input name="Q10" id="Q10Response1" type="radio" value="Yes"><label for="Q10Response1">Yes</label></div>
                    <div><input name="Q10" id="Q10Response2" type="radio" value="No - I am likely to go to a tax agent"><label for="Q10Response2">No - I am likely to go to a tax agent</label></div>
                    <div><input name="Q10" id="Q10Response3" type="radio" value="No - I am likely to lodge a paper return"><label for="Q10Response3">No - I am likely to lodge a paper return</label></div>
                    <div><input name="Q10" id="Q10Response4" type="radio" value="No - I do not need to lodge a tax return in future years"><label for="Q10Response4">No - I do not need to lodge a tax return in future years</label></div>
                    <div><input name="Q10" id="Q10Response5" type="radio" value="No - but I am undecided whether to use a tax agent or complete a paper return"><label for="Q10Response5">No - but I am undecided whether to use a tax agent or complete a
                        paper return</label></div>
                    <div><input name="Q10" id="Q10Response6" type="radio" value="Unsure"><label for="Q10Response6">Unsure</label></div>
                  </div>
                  <br>
                </ektdesignns_choices>
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              <!--Question 10 End--><!--Question 11 Start-->
              <fieldset>
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>11.
                  What is your age group?</legend>
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                  <option selected="selected">Please choose</option>
                  <option value="Under18 years">Under 18 years</option>
                  <option value="18-24 years">18 - 24 years</option>
                  <option value="25-29 years">25 - 29 years</option>
                  <option value="30-34 years">30 - 34 years</option>
                  <option value="35-39 years">35 - 39 years</option>
                  <option value="40-44 years">40 - 44 years</option>
                  <option value="45-49 years">45 - 49 years</option>
                  <option value="50-54 years">50 - 54 years</option>
                  <option value="55-59 years">55 - 59 years</option>
                  <option value="60-64 years">60 - 64 years</option>
                  <option value="65-69 years">65 - 69 years</option>
                  <option value="70-74 years">70 - 74 years</option>
                  <option value="75 years or over">75 years or over</option>
                </select><br>
              </fieldset>
              <!--Question 11 End--><!--Question 12 Start-->
              <fieldset>
                <legend>
                  <a class="design_view_button" href="#" onclick="design_toggleExpandCollapse(this);return false;"><img class="design_view_button" height="11" width="11" border="0" alt="Hide" title="Hide" src="/WorkArea/csslib/ContentDesigner/viewcollapsed.gif"></a>12.
                  Is there anything else you would like to tell us about your experience with myTax, or do you have any suggestions on how to improve it? (370 characters)</legend>
                <textarea name="Q12" title="Question12" class="design_textfield form-control" id="Q12" maxlength="370" rows="4" cols="80" ektdesignns_caption="Q12" ektdesignns_name="Q12" ektdesignns_nodetype="element"></textarea>
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 * Tax professionals Press down to open, up to collapse.
   
   
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MYTAX 2023 SURVEY

We are keen to hear your honest opinions about myTax to help us improve your
experience in the future.

This survey will take approximately three to five minutes to complete, and your
responses will be kept confidential.

Unfortunately we cannot reply to individual comments or questions. You can find
useful information and calculators online. Alternatively, you can contact us.

Do not include any personal information such as your tax file number, address or
phone number.

1. How did you lodge your tax return last year?
myTax
Used the paper form
Used a tax agent
Used the Tax Help program
This was my first tax return
Did not need to lodge last year
Other

1a. How did you find out about myTax this year?

Select all that apply

ATO website (ato.gov.au), including ‘Alex’ the virtual assistant
ATO app
ATO call centre/Shopfront (from a staff member or on-hold message)
Email/SMS/letter from the ATO
Social media (Facebook/Twitter/LinkedIn)
ATO online services
Google search
Tax Help volunteer
Media (print, online, radio)
Workplace/employer
Family or friend
Tax agent or accountant
Another government agency
Other, please specify (90 characters)

I did not receive, see or hear anything about myTax

2. What device did you use to lodge your myTax return?
Personal computer or laptop
Tablet
Smartphone
Other

2a. Thinking about your recent experience using myTax, to what extent do you
agree or disagree with the following statement: myTax was easy to access on my
device. Please choose Strongly agree Agree Neither agree nor disagree Disagree
Strongly disagree



WE HAVE A RANGE OF HELP RESOURCES TO ASSIST YOU WITH USING MYTAX

3. Which of the following ATO help resources did you use?

Select all that apply

Online help within myTax
Occupation and industry specific guides (available from the Deductions section)
myTax video tutorials
ato.gov.au website
ATO call centre
I did not use any of these ATO help resources

3a. How satisfied were you with the online help within myTax?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

3b. How satisfied were you with the occupation and industry specific guides?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

3c. How satisfied were you with the myTax video tutorials?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

3d. How satisfied were you with the ato.gov.au website?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

3e. How satisfied were you with the ATO call centre?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied



MYTAX BUILT-IN TOOLS

MyTax has built-in tools that make it easier for you to complete your tax
return, including:

 * Capital gains tax (CGT) record keeping tool
 * Depreciation and capital allowances tool
 * Defined benefit income cap tool
 * Personal services income (PSI) decision tool

These tools then use the information you entered to pre-fill parts of your
current and future tax returns.

4. Which of the following myTax built-in tools did you use?

Select all that apply

Capital gains tax (CGT) record keeping tool
Depreciation and capital allowances tool
Defined benefit income cap tool
Personal services income decision tool
I did not use any of these myTax built-in tools

4a. How satisfied were you with the Capital gains tax (CGT) record keeping tool?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Comments (370 characters)

4b. How satisfied were you with the Depreciation and capital allowances tool?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Comments (370 characters)

4c. How satisfied were you with the Defined benefit income cap tool?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Comments (90 characters)

4d. How satisfied were you with the Personal services income (PSI) decision
tool?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Comments (90 characters)



THE ATO APP’S MYDEDUCTIONS TOOL

The ATO app’s myDeductions tool makes it easier and more convenient to keep your
tax deductions all in one place at the time you make the purchase.

5. Did you use the ATO app’s myDeductions tool throughout the year?
Yes
No

5a. How satisfied were you with the process of uploading myDeductions data from
the ATO app into my tax return?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

5b. How satisfied were you with your experience using the ATO app’s myDeductions
tool?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

5c. Is there anything else you would like to tell us about your experience with
myDeductions, or do you have any suggestions on how to improve it? (370
characters)
5d. Are you aware there is a tax deduction record keeping tool in the ATO app?
Please choose Not aware tool existed Aware of the tool but no deductions to
claim Aware of the tool but did not use it



IMPROVING MYTAX

6. Did you have any difficulties with a specific section in myTax?
Yes
No

6a. Which section caused you the greatest difficulty?

Please also tell us about the difficulty you experienced in that section, or any
suggestions on how to improve it.

Personalise return – the checkbox screen
Income statements and payment summaries
Interest
Rent
Business income or loss
Personal services income
Capital gains or losses
Deductions – work-related expenses (including working from home claims)
Deductions – any other deductions
Spouse details
Offsets
Medicare levy or Medicare levy surcharge
Private health insurance
Other (provide details below)
Comments (370 characters)

6b. Select from the list below any other resources you used to help you with
sections of myTax (excluding ATO help resources, built-in tools and the ATO’s
app).

Select all that apply

Financial institutions
Online tools or calculators
Podcasts
Portfolio tracking software
Record keeping app
Social media
Video streaming
Websites containing advice, tips and guides
Other
I did not use any other resources

7. Is there any additional information the ATO could provide to help you
complete your tax return?
Yes
No

7a. How do you prefer to receive information to help you get your tax right?

Select all that apply

ato.gov.au
ATO email or letter
Help links within ATO products
Online news
Podcasts
Radio news programs/segments
Social media
TV news programs/segments
Video streaming, i.e., atoTV or YouTube
Other non ATO sources (accounting firms, other Government agencies, written
materials)



YOUR MYTAX EXPERIENCE

8. How long did it take you to complete your myTax return? Please choose less
than 5 minutes 5-9 minutes 10-14 minutes 15-29 minutes 30-44 minutes 45-60
minutes more than 60 minutes
9. Overall, how satisfied were you with myTax this year?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Reason (90 characters)

10. Would you use myTax again next year?
Yes
No - I am likely to go to a tax agent
No - I am likely to lodge a paper return
No - I do not need to lodge a tax return in future years
No - but I am undecided whether to use a tax agent or complete a paper return
Unsure

11. What is your age group? Please choose Under 18 years 18 - 24 years 25 - 29
years 30 - 34 years 35 - 39 years 40 - 44 years 45 - 49 years 50 - 54 years 55 -
59 years 60 - 64 years 65 - 69 years 70 - 74 years 75 years or over
12. Is there anything else you would like to tell us about your experience with
myTax, or do you have any suggestions on how to improve it? (370 characters)

   






FOOTER


ABOUT ATO


ABOUT ATO TOGGLE VISIBILITY OF THIS SECTION

 * About us
 * Contact us
 * Consultation
 * Careers
 * Media centre
 * Our Charter
 * Research and statistics
 * Subscribe
 * Privacy


RELATED SITES


RELATED SITES TOGGLE VISIBILITY OF THIS SECTION

 * Australian Business Register
 * Tax Practitioners Board
 * More related sites


TOOLS


TOOLS TOGGLE VISIBILITY OF THIS SECTION

 * Forms and instructions
 * Tax rates and codes
 * Calculators and tools
 * Order publications
 * ATO app including myDeductions


USING ATO.GOV.AU


USING ATO.GOV.AU TOGGLE VISIBILITY OF THIS SECTION

 * Accessibility
 * Smarter searching
 * Languages
 * Acknowledgment of country
 * Our commitment to you
 * Disclaimer
 * Definitions
 * A-Z Index
 * What's new See related links for What's new
    * All
    * About ATO
    * Individuals
    * Business
    * Non-profit organisations
    * Tax professionals
    * Super

 * Report tax evasion See related links for Report tax evasion
    * The fight against tax crime
    * Tax evasion reporting form
    * Report avoidance schemes

 * Sitemap See related links for Sitemap
    * About ATO
    * Individuals
    * Business
    * Non-profit organisations
    * Tax professionals
    * Super
    * General


HELP FOR TAXPAYERS


HELP FOR TAXPAYERS TOGGLE VISIBILITY OF THIS SECTION

 * Aboriginal and Torres Strait Islander people
 * Education zone
 * Freedom of information
 * Getting help with your tax See related links for Getting help with your tax
    * Do you need to lodge a tax return?
    * Appoint someone to act on your behalf
    * Tax help program
    * Help for small business

 * Norfolk Island tax and super
 * Online security
 * Other languages
 * People with disability


LAW RULINGS AND POLICY


LAW RULINGS AND POLICY TOGGLE VISIBILITY OF THIS SECTION

 * ATO advice and guidance
 * New legislation
 * Legal database


GETTING IT RIGHT


GETTING IT RIGHT TOGGLE VISIBILITY OF THIS SECTION

 * Tax planning
 * Fix a mistake or amend a return
 * Dispute or object to an ATO decision
 * The fight against tax crime
 * Tax avoidance taskforce
 * Tax and Corporate Australia
 * Tax and individuals - not in business
 * Tax and small business


TOGGLE VISIBILITY OF THIS SECTION


ATO SOCIAL

 
Australian Taxation Office©

Working for all Australians

Connect with us on...FacebookYouTubeTwitterLinkedInRSS

© Commonwealth of Australia


OUR COMMITMENT TO YOU

We are committed to providing you with accurate, consistent and clear
information to help you understand your rights and entitlements and meet your
obligations.

If you follow our information and it turns out to be incorrect, or it is
misleading and you make a mistake as a result, we will take that into account
when determining what action, if any, we should take.

Some of the information on this website applies to a specific financial year.
This is clearly marked. Make sure you have the information for the right year
before making decisions based on that information.

If you feel that our information does not fully cover your circumstances, or you
are unsure how it applies to you, contact us or seek professional advice.


COPYRIGHT NOTICE

© Australian Taxation Office for the Commonwealth of Australia

You are free to copy, adapt, modify, transmit and distribute this material as
you wish (but not in any way that suggests the ATO or the Commonwealth endorses
you or any of your services or products).

 
Build: 2023.01.04.1
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