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Text Content

Navigation
 * Services
   * Infrastructure-as-a-Service
   * Platform-as-a-Service
   * Cloud for Research and Education
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   * Cloud Hosting Partner Program
 * Features
 * Pricing
   * IaaS Pricing
   * PaaS Pricing
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atman



--------------------------------------------------------------------------------


CLOUD INFRASTRUCTURE LOCATIONS



--------------------------------------------------------------------------------

CloudSigma offers a range of locations from Europe to the United States, the
Middle East and APAC. We are adding new locations over time as we expand our
offering globally.

We choose our locations very carefully to offer excellent connectivity, security
and reliability for our clouds. A cloud can only be as reliable as the
underlying infrastructure it relies on. As such all our locations meet at least
a Tier III or equivalent data center rating. If you don’t see a suitable
location on this page, let us know, we might be coming to that part of the world
very soon! Below we set out details of each data center that we utilise as part
of our policy of maximum transparency to customers.

JUMP TO:


--------------------------------------------------------------------------------

EUROPE
  BODEN, SWEDEN
  DUBLIN, IRELAND
  FRANKFURT, GERMANY
  GENEVA, SWITZERLAND
  LONDON, ENGLAND
  ZÜRICH, SWITZERLAND


UNITED STATES OF AMERICA
  Honolulu, USA
  San Jose, USA
  Washington DC, USA

MIDDLE EAST & APAC
  Clark, Philippines
  Manila, Philippines
  Manila 2, Philippines
  Perth, Australia
  Riyadh, Saudi Arabia
  Tokyo, Japan


--------------------------------------------------------------------------------






EUROPE


CLOUD LOCATION:

Webapp Link:
Data Center Operator:


FRANKFURT (FRA)

https://fra.cloudsigma.com/ui
Equinix (Frankfurt FR6 IBX data center) (FRA)


DESCRIPTION:

The Equinix Frankfurt FR6 IBX data center at Kleyerstrasse provides direct and
settlement-free IP interconnection infrastructure in Germany for important
banking, commerce, and telecommunications infrastructure. Frankfurt customers
can choose from a broad range of network services from 285+ providers, and they
can interconnect directly to customers and partners in their digital supply
chain.


--------------------------------------------------------------------------------

  POWER

 * Power Capacity: 4.0 – 6.0 kVA per cabinet
 * # of Utility Feeders: 2
 * UPS Redundancy: N+1
 * Standby Power Configuration: 10 x 2,500 kVA diesel generators
 * Standby Power Redundancy: N+2
 * UPS Configuration: Distributed redundant

  SECURITY

 * Physical: Man trap entry
 * Human: 24×7 onsite security officers
 * Electronic: Card readers, biometric readers in common areas; additional
   biometric readers optional for customer cages, CCTV surveillance with 90-day
   video retention, motion detection

--------------------------------------------------------------------------------

 

  BUILDING

 * Building Type: Steel and concrete structure
 * Colocation Space: 71,042 ft² (6,600 m²)
 * Parking: Adjacent to building (no charge)
 * Floor Type: Raised
 * Floor Load Capacity: 260 psf (12.5 kN/m² )
 * Flood Plain Info: Mitigated against 500-year flood level
 * Seismic Design Category: Low

--------------------------------------------------------------------------------

CERTIFICATES

 * ISO 14001
 * ISO 50001
 * OHSAS 18001
 * PCI DSS Compliant

Copies of all certificates are available upon request


  COOLING

 * Cooling Configuration: Hybrid cooling towers with water-cooled chillers for
   peak lopping at high ambient temperatures
 * Cooling Redundancy: N+1 (on cooling) and N + 20% (on CRAC units)

--------------------------------------------------------------------------------

FIRE PROTECTION

 * Fire Suppression: Two-stage fire detection with watermist protection-multiple
   zoned






CLOUD LOCATION:

Webapp Link:
Data Center Operator:


ZÜRICH (ZRH)

https://zrh.cloudsigma.com/ui
Equinix (ZH5)


DESCRIPTION:

The primary home of our Zürich cloud. ZH5 IBX is a purpose built highly
specified data center in a prime location in the heart of Zürich with excellent
communication links. This is a key state of the art IBX center in a key
metropolitan area in Europe.


--------------------------------------------------------------------------------

  POWER

 * Power Capacity: 3.0 – 6.0 kVA per cabinet
 * UPS Configuration: Distributed redundant
 * UPS Redundancy: N+1
 * # of Utility Feeders: 2
 * Standby Power Configuration: 10 x 2,250 kVA diesel generators
 * Renewable energy: 100% through utility hydropower

  SECURITY

 * Physical: Man trap entry
 * Human: 24×7 onsite security officers
 * Electronic: Card readers, biometric readers in common areas; additional
   biometric readers optional for customer cages, CCTV surveillance with 90-day
   video retention



COOLING

 * Cooling Configuration: CRAC units and refrigeration chillers
 * Cooling Redundancy: N+1 (on chillers) and N + 20% (on CRAC units)

--------------------------------------------------------------------------------

  BUILDING

 * Building Type: Reinforced concrete structure with external cladding
 * Floor Load Capacity: 225 psf (10.77 kN/m 2 )
 * Floor Type: Raised
 * Colocation Space: 71,800 ft 2 (6,670 m 2 )
 * Parking: Adjacent to building (no charge)

FIRE PROTECTION

 * Fire Suppression: Multiple-zoned aspiration,addressable analogue point
   detection, high density water mist with localized operation

--------------------------------------------------------------------------------

CERTIFICATES

 * ISO 9001
 * ISO 27001
 * PCC DSS
 * SOC 1 Type II
 * SOC 2 Type II

Copies of all certificates are available upon request.







CLOUD LOCATION:

Data Center Operator:

GENEVA (GVA)

https://gva.cloudsigma.com/
Safe Host 2 (SH2)

DESCRIPTION:

Safe Host 2 (SH2) is Switzerland’s largest state-of-the-art, carrier-neutral
data centre colocation facility. Located in the heart of Europe, the site meets
the growing demand for companies to host their systems in Switzerland where they
benefit from the country’s abundant hydro-power and its strong legal framework
supporting data protection.


--------------------------------------------------------------------------------

  POWER

 * Power Input: Dual feed 40 MVA to site
 * Power Density: Up to 4 kVA / rack
 * Transformers: 24 x 3,150 kVA, SEC
 * Generators: 24 generators of 2,800 kVA
 * Generators Design: N+1 fully automatic
 * Fuel Tanks: N+1 circuits, pumps, tanks (daily, main) 72 h autonomy
 * Electrical Boards: TGBT, partitioned 4B, IP30, Icc3 65 kA
 * UPS: 2(N+1) 152 x 500 kVA
 * UPS Battery Minimum Autonomy: 10 minutes full load
 * Power Consumption Counting: Global official distribution with power
   management
 * Busway: Primary and secondary distribution

  SECURITY

 * Security systems: Site security via perimeter security fencing, mounted CCTV
   cameras and biometric access control system.
 * 24/7/365 services: The service includes live power monitoring system,
   complete building management system as well as a 24/7 available ticket
   interface.

GREEN ENERGY

Switzerland’s renewable and sustainable energy is 95% of country production.
Office heating and electrical plant ‘frost guard’ provision is secured via the
local municipality’s district heating system. Data centre cooling uses captured
rainwater to provide evaporative cooling during the region’s highest summer
temperatures.

--------------------------------------------------------------------------------

  BUILDING

 * Building Type: Purpose built concrete construction
 * Floor Load Capacity: 2.5 kN/m2
 * Floor Type: Anti-static 600 x 600 mm re-enforced tiles with 1,500kg/sqm and
   600mm floor void
 * Slab/Height to Ceiling: 4500mm

  CERTIFICATES

 * ISO9001:2008
 * ISO27001:2013
 * PCI Data Security Standard v3.2.1 (PCI DSS)
 * ISAE 3402

  COOLING

 * Cooling Unit: 2(N+1)
 * Cooling Power: 2N
 * Cooling Technology: Cooling equipment with compressors, free-cooling + aero
   adiabatic / back-up through double cooling circuit integrated in CRAC units
 * Cooling Unit Design: CRAC units N+1, pressure under raised floor, with cold/
   hot aisle containment

  FIRE PROTECTION

 * Fire detection system: Ionic and VESDA detection with nitrogen gas discharge
   suppression





CLOUD LOCATION:

Webapp Link:
Data Center Operator:

DUBLIN (DUB)

https://ec.servecentric.com/ui
Servecentric datacenter (Servecentric)

DESCRIPTION:

The Servecentric datacentre offers accommodation facilities spread across 11,148
sq. meters. The datacentre provides high-capacity access to the international
network via the T50 fiber ring infrastructure.


--------------------------------------------------------------------------------

  POWER

 * Power supply: 10MVA dual supply obtained from 110kV
 * Power distribution: 11kV circuits with dedicated onsite A + B HV Switch
   Panels
 * UPS system (presently): Eight x 1200kVA UPS configuration

  SECURITY

 * Security systems: CCTV, Biometric & Card readers, On-site security personnel
 * 24/7/365 services: On-site security personnel 24x7x365
 * Entrance: On-site security personnel 24x7x365
 * NOC: Servecentric NOC personnel onsite 24x7x365

--------------------------------------------------------------------------------

  BUILDING

 * Building structure: Tier 3 Data-center, two storey
 * Total size of the facility: 11,148 sq. meters
 * Cleanliness: Facility cleaned every day, continuously

  COOLING

 * Air conditioning: Chilled water system with external optimized free cooling
   chillers on a N+1 configuration
 * Temperature: 21 degrees celcius (+/- 3 degrees)
 * Racks: Standard Hot//Cold Aisle arrangement

--------------------------------------------------------------------------------

  CERTIFICATES

 * ISO 9001, ISO 20000, ISO 27001
 * INEX Member
 * PCI-DSS Certified

Copies of all certificates are available upon request


  FIRE AND WATER PROTECTION

 * Water protection system: Fully monitored leak detection in all data suites,
   integrated into facility BMS
 * Fire suppression system: Marioff Hi-Fog Fire suppression system
 * Fire suppression system: Cylon Unitron 24×7 Control Center for alerting and
   BMS functionality





CLOUD LOCATION:

Webapp Link:
Data Center Operator:

BODEN (BOD)

https://cloud.hydro66.com/ui
H66cloud datacenter (H66cloud)

DESCRIPTION:

Using locally generated clean green hydropower in Northern Sweden H66cloud
datacenter is purpose built with the environment in mind in every way.


--------------------------------------------------------------------------------

  POWER SUPPLY

 * Dual feed power from separate upstream grid connections. N+N transformation
   and LV power distribution
 * 100% renewable
 * Activepower UPS protection

  SECURITY

 * Man trap/airlock to datacenter secure area
 * On-site operations and control center
 * 24-7 onsite guarding with remote monitoring
 * Full 24-hour building and facility access
 * DDoS protection

--------------------------------------------------------------------------------

  BUILDING

 * Datahalls are single storey purpose build on ground floor with reinforced
   concrete slab floor.
 * Data and power are served overhead, no raised floors.
 * Slab is continuous from loading bay through spine area and datahall area.
 * Normal maximum working load: 15kN/m2
 * Maximum load per rack (1000x600mm racks and 1200mm corridors) = 2019kg.

  CLIMATE CONTROL

 * Ultra efficient direct free air cooling
 * PUE <1.07
 * Monitoring of air temperature and humidity

--------------------------------------------------------------------------------

  CERTIFICATES

 * ISO27001 certified facility

Copies of all certificates are available upon request


  FIRE PROTECTION

 * VESDA EN52-20 Class A fire detection system
 * IG55 Argon/Nitrogen suppression




CLOUD LOCATION:

Webapp Link:
Data Center Operator:

LONDON (LON)

https://lon.cloudsigma.com/
Ark Data Center (Lon)

DESCRIPTION:

Ark empowers businesses to work from anywhere in the world by designing and
operating data centres which lead the market in social responsibility. Our
pioneering facilities leverage 100% renewable energy, optimum security, high
availability and offer world-class sustainable scalability.

--------------------------------------------------------------------------------

  POWER

 * Renewable energy supply (since 2015) to meet Carbon reduction targets for
   hosting facilities for Public Sector
 * N+N Transformers (fully diverse routing)
 * Generators (N+1) with 72 hours full-IT-load fuel capacity (N+N batteries)
 * Automated PLC controllers – with dedicated battery UPS
 * N+N Static UPS
 * 5 minutes (full IT load) batteries with active monitoring per cell
 * A+B power provision to every rack position (16/32A – 1/3 Phase)
 * Green fuel supplies

  SECURITY

 * Extremely robust physical security –10 layers including the reception guards,
   to get access to customer rack
 * Front Reception
 * First layer security- need permission to park and collect access badge- 1
   Layer Security
 * Main Gate
 * Badge needs permission to allow access through into the inner campus fence
   line (CCTV, Anti Climb, hostile topping all with detection)- 1 Layer security
 * Building Access: Each building is contained within its own fence and security
   access- card is restricted to specific buildings (i.e P2)- 1 Layer security
 * Building Reception Access: Front door access to reception (lobby Guard) +
   Secure single person gated access- Meeson Doors into building (weighed on
   entrance and exit)- 2 Layers Security
 * Data Hall Access: Secure double door access into in-to the main hall
   containing the data Rooms- 2 Layers security
 * Data Room Access, Again restricted card access to those Data Rooms you have
   Racks- all other rooms & aisles are off limits- 2 layers security

--------------------------------------------------------------------------------

  CERTIFICATES

 * PCI DSS Accreditation for additional piece of mind, and assists the auditing
   for regulated industries
 * ISO Accreditation Standards: ISO 14001, ISO 22301, ISO 27001, ISO 50001, ISO
   9001. Recognised benchmarks for quality and assurance
 * Ark Data Centres are pre-approved HMG accredited DC’s- Public Sector
   organisations are safe in the knowledge that hosting either within Ark or
   Crown Hosting (joint venture between Ark & Cabinet Office) that all security
   aspects have been signed off for Official

Copies of all certificates are available upon request

  COOLING

 * 99.8% free cooling with 1.2 annualised PUE (Power Usage Effectiveness)
 * Efficiency Rating: 1.2 vs 1.8 Industry Average- thus providing cost savings
   to the customer. Carbon efficiencies provide reduction immediately
 * Outside Air taken into the first stage
 * Filtration and moisture added/removed as required
 * Air is then mixed with server hot air to create an industry standard air temp
   & humidity specific for Data Centre use
 * Potential to add & remove heat/moisture dependent on the external conditions
   (weather!)
 * Airflow is constantly monitored to ensure the precise amount of cooling &
   humidity is provided to the IT equipment
 * Achieved by maintaining a positive pressure throughout the Cold Zone and Cold
   Aisle
 * Energy is not wasted by ‘over cooling’
 * World leading efficiencies, even at low IT loads
 * In the event the outside air is too warm or too dry additional cooling is
   provided by Air Con units on the Campus roof (N+N resilience). Additional
   moisture can be added/removed from the air optimiser



  FIRE PROTECTION

 * Warning fire system
 * “IG55 gas suppression bottles are located at the end of each IT aisle”

  BUILDING

 * Spring Park 75MW : identical designs with geo resilience
 * Location chosen due to locality near MoD sites (power available)
 * Future Builds in progress : 200 + MW
 * Tier 3 Design: All points of failure are built to N+N standards excluding the
   backup generators which are N+1 (Thus Tier 3): fully resilient
 * Construction: Built with energy and carbon efficiency from design. Factory
   built & tested- rapid deployment



  DATA CENTRE SUPPORT:

 * 24/7
 * Remote Monitoring
 * Constant monitoring of performance
 * Identification of any performance issues before they become a concern
 * Modular build & design leads to predictable room efficiencies



  CONNECTIVITY

 * Internet service, bandwidth, International links
 * Over 15 major carriers some with multiple Points of Presence




UNITED STATES OF AMERICA


CLOUD LOCATION:

Webapp Link:
Data Center Operator:

HONOLULU (HNL)

https://hnl.cloudsigma.com/ui
DRFortress (HNL)

DESCRIPTION:

Representing a gateway to the Pacific, our Honolulu location not only provides a
unique and powerful low latency cloud option for all of the state of Hawaii, but
also an ideal location for serving Australasia, Japan and beyond whilst
maintaining a US hosting jurisdiction and reliability.


--------------------------------------------------------------------------------

  POWER

 * Redundant (N+1) electrical infrastructure with power monitoring and
   management systems
 * High density 150 watts per square foot power deployment available
 * Redundant (N+1) power fed from diverse PDUs available
 * Power delivered in 120V or 220V with 20A or 30A circuits
 * Power available in single and three phase configurations

  SECURITY

 * Access authentication with Iris ID System’s Iris Access 4000s deployment
 * 24 x 7 x 365 customer access manned with security officer to authenticate
   identification
 * Video surveillance with 90-day retention
 * Scramble pad door access into secure locations

--------------------------------------------------------------------------------

  BUILDING

The facility has been significantly hardened against earthquakes and hurricanes
and is engineered with advanced and redundant electrical and cooling systems
designed to support dense server and storage environments. The datacenter
provides the highest level of physical security, infrastructure redundancy, and
multiple carrier and physically diverse fiber paths to ensure long-term
performance and reliability.


  COOLING

 * Redundant (N+1) mechanical HVAC (Heating, Ventilation & Air Conditioning)
   infrastructure design
 * Cooling system capacity to support dense blade and storage-oriented
   environments
 * In-row hot/cold aisle cooling design
 * Advanced temperature and humidity monitoring

--------------------------------------------------------------------------------

  CERTIFICATES

SSAE 16/ISAE 3402 Type II (reviewed)
PCI DSS Certified
Copies of all certificates are available upon request


FIRE PROTECTION

 * Advanced fire suppression with multi-zone monitoring and management
 * Dry-pipe pre-action fire detection system
 * FM200 deployment

--------------------------------------------------------------------------------



--------------------------------------------------------------------------------




CLOUD LOCATION:

Webapp Link:
Data Center Operator:

SAN JOSE (SJC)

https://sjc.alpha3cloud.com/ui
Cyxtera (SFO2B)

DESCRIPTION:

Located in the heart of Silicon Valley, the SFO data centers support leading
technology companies to serve the world’s largest technology hub with ultra-low
latency. Cyxtera offers an ecosystem of service providers via cross-connects for
easy access to network, hosting and storage services. This keeps data moving and
powering innovation.

--------------------------------------------------------------------------------

  POWER

 * Generator Capacity: 15 MW
 * Generator Configuration: N+1
 * UPS Capacity: 6.0 MW
 * Utility Power: 8.2 MW
 * Fuel Capacity: 37,000 Gal.

COOLING

 * Cooling Capacity: 2,650 Tons
 * Cooling Configuration: N+1
 * Maintenance: Temperature and humidity maintained to ASHRAE standards

  BUILDING

 * Building interior: 214,552 sq/ft
 * Building Type: Two-story building adapted data center
 * Raised Floor: 159,238 sq/f

  SECURITY

 * Physical: Entrance mantraps, bulletproof glass, ballistic paneling in lobby
 * Electronic: 24×7 video surveillance, 90-day video storage, biometric scanners
   and badge readers, two-factor authentication required to access

  FIRE PROTECTION

 * Fire Suppression: Pre-action dry pipe sprinkler system
 * Fire Detection: VESDA provides early warning detection

--------------------------------------------------------------------------------

  CERTIFICATES

 * * SSAE18 / ISAE 3402 SOC Type I
   * ISO27001
   * PCI DSS 3.0/3.1
   * NIST 800-53 PE
   * Energy Star Certified
   * Uptime Institute Management & Operations Stamp of Approval

Copies of all certificates are available upon request

--------------------------------------------------------------------------------



--------------------------------------------------------------------------------





CLOUD LOCATION:

Webapp Link:
Data Center Operator:


WASHINGTON DC (WDC)

https://wdc.alpha3cloud.com/ui
Cyxtera (IAD1B)


DESCRIPTION:

Our premier east coast cloud location, Washington, D.C., is home to Fortune 500
companies and some of the most important financial institutions in the world.
Sitting on top of the connectivity and hosting hub of Sterling, Virginia the
IAD1 campus is designed to meet strict networking and IT security demands of
enterprise, government and financial institutions. It offers failsafe critical
systems infrastructure, powerful cross-connects and multi-tier security measures
that can be augmented for specific security requirements. From these facilities,
technology connects markets across the globe.

--------------------------------------------------------------------------------

  POWER

 * Utility Power: 8.0 MW
 * UPS Configuration: N+1
 * UPS Capacity: 7.5 MW
 * Generator Capacity: 12 MW
 * Fuel Capacity: 12,000 Gal
 * Generator Configuration: N+1+1

  BUILDING

 * Construction Type: Three single-story purpose-built data centers
 * Total Building Interior: 355,513 sq/ft
 * Total raised floor: 218,000 sq/ft

  FIRE PROTECTION

 * Fire Suppression: Pre-action dry pipe sprinkler system
 * Fire Detection: VESDA provides early warning detection

  SECURITY

 * Physical: Gated security fence, entrance mantraps, ballistic paneling in
   lobby, bulletproof glass
 * Electronic: 24×7 video surveillance, 90-day video storage, two-factor
   authentication required to access, biometric scanners and badge readers

  COOLING

 * Cooling Capacity: 1,600 Tons
 * Cooling Configuration: N+1

  CERTIFICATES

 * SSAE18 / ISAE 3402 SOC Type I
 * ISO27001
 * PCI DSS 3.0/3.1
 * NIST 800-53 PE
 * Uptime Institute Management & Operations Stamp of Approval

Copies of all certificates are available upon request



--------------------------------------------------------------------------------

--------------------------------------------------------------------------------






MIDDLE EAST & APAC


CLOUD LOCATION:

Webapp Link:
Data Center Operator:


MANILA (MNL)

https://mnl.cloudsigma.com/ui
IPC Datacenter (MNL)


DESCRIPTION:

The IPC® Data Center at the heart of Manila, Philippines is a true
carrier-neutral, telco-grade, high security global internet data center facility
owned and operated by IPC, holding multiple points of presence from leading
local and international telecommunications providers and carriers, providing
low-latency connectivity to clients in the APAC region.


--------------------------------------------------------------------------------

  POWER

 * Independent power, 4mVA rating
 * 6 Independent 1500kVA generator sets
 * 2N UPS in parallel configuration
 * Dual power feeds

  SECURITY

 * 24 x 7 stationary and roving security force
 * CCTV Monitoring System with CCTV cameras for every aisle and the entire
   facility
 * 7 stage Access Control and Mantrap System
 * Escorted access/Zoned environment

--------------------------------------------------------------------------------

  BUILDING

 * Designed in accordance with the National Structure Code of the Philippines
 * Designed to resist earthquake and wind load with respect to relevant
   international standards
 * Structurally protected against seismic activity
 * Water leakage detection system

  COOLING

 * Redundant precision air-conditioning units
 * Room temperature: 18°C to 27°C per ASHRAE standards
 * Relative humidity: 20 to 80% per ASHRAE standards

--------------------------------------------------------------------------------

  CERTIFICATES

 * ISO 9001:2008 Quality Management Systems
 * ISO 27001:2013 Information Security Management Systems

Copies of all certificates are available upon request


  FIRE PROTECTION

 * VESDA System
 * FM200 Fire Suppression System
 * Centralized Panel with Annunciator






CLOUD LOCATION:

Webapp Link:
Data Center Operator:


MANILA 2 (MNL2)

http://mnl2.cloudsigma.com
Eastern Communications (MNL)


DESCRIPTION:

Eastern Data Center is a premium solution that provides Colocation services at
Eastern Communications’ Telco-grade facility. It is a flexible service that
gives your company the opportunity to be closer to the Internet market, as
Eastern Data Center provides high speed, completely scalable, and fully managed
local and global Internet connectivity at the comfort of a high-grade and
secured facility.


--------------------------------------------------------------------------------

  POWER

 * Transformers (N+1 Redundancy)
 * Gensets (N+1 Redundancy)
 * Fuel Tanks
 * UPS (2N Redundancy)
 * Batteries (N+1 Redundancy)
 * Power Distribution Units (N+1 Redundancy)

  SECURITY

 * Zoned environment with multiple layers of security – Escorted Access
 * 24×7 Security Personnel
 * Access control systems with Biometric & Access Cards
 * Mantrap
 * CCTV Monitoring with surveillance camera each aisle
 * Perimeter Security
 * End-to-end total Information Security

--------------------------------------------------------------------------------

  BUILDING

 * National Structure Code of the Philippines – Seismic Zone-4 Compliant
 * Anti-static Raised Flooring
 * Power & Data Cables separation
 * Water Leakage Detection
 * Rodent Control System

  COOLING

 * PACU (N+1 Redundancy)
 * Chillers (N+1 Redundancy)
 * Primary & Secondary Pumps (N+1 Redundancy)
 * Hot aisle- cold aisle configuration
 * Grid tiles for pressurized cold air inlet
 * Temperature: 18-27 deg C
 * Humidity: 20%-80%
 * ASHRAE standard compliant

--------------------------------------------------------------------------------

  NETWORK INFRASTRUCTURE

 * Carrier-neutral, peered with local & international carriers
 * Meet-me-rooms

  FIRE PROTECTION

 * Fire Suppression: FM-200
 * Fire Detection: VESDA
 * Photoelectric smoke detectors for early detection of fire
 * 3-layers of smoke detectors & suppression






CLOUD LOCATION:

Webapp Link:
Data Center Operator:


CLARK (CRK)

http://crk.cloudsigma.com
Vitro Clark Data Center (CRK)


DESCRIPTION:

The Vitro Clark Data Center is designed in accordance with the National
Structure Code of the Philippines using the highest consideration for building
construction, maximum security, and safety. It is the largest data center
facility outside Metro Manila. With its robustness and sophistication, the
facility is ready to support the primary colocation requirements of enterprises
both in the Philippines and globally.


--------------------------------------------------------------------------------

  POWER

 * Redundant UPS facilities
 * Standby power system
 * 2(N+1) UPS Configuration
 * Separate UPS System for IT & Cooling
 * 15-minute battery runtime
 * N+1 Genset Configuration, 2mW usable power capacity
 * 4 days of continuous operation without commercial power
 * Priority delivery arrangement with fuel provider

  SECURITY

 * Biometric Hand-Geometry Scanners
 * 24×7 Security Personnel
 * On-Site Operations and Control Center
 * Full 24-Hour Building and Facility Access
 * DDoS Protection
 * 11-layer Security
 * Use of both swipe card and biometric authentication for access control
 * Video surveillance cameras located in strategic areas of the building and its
   perimeter. Six (6) months video retention

--------------------------------------------------------------------------------

  BUILDING

 * 24 x 7 monitoring and controlling of field devices such as lighting and HVAC
   are in place
 * Vitro Clark Data Center is designed in accordance with the National Structure
   Code of the Philippines using the highest consideration for building
   construction, maximum security and safety
 * It is Seismic Zone 4 compliant and can withstand an Intensity 8 earthquake.
 * TIA942 Rated3 Facility Certified

  COOLING

 * Cooling redundancy
 * Cold aisle containment
 * Under-floor air conditioning
 * Hot aisle- cold aisle configuration
 * Monitoring of air temperature and server/distribution cabinets
 * N+1, 400TR Chilled-water chillers x 5 at final phase

--------------------------------------------------------------------------------

  CERTIFICATES

 * * ISO 9001:2015 – Quality Management System
   * ISO 14001:2015 – Environmental Quality System
   * ISO 20000-1:2011 – IT Service Management System
   * ISO 27001:2013 – Information Security Management System
   * ISO 22301:2012 -Business Continuity Management System
   * Nexcenter Certified
   * PCIDSS Version 3.2
   * TIA942 Rated 3 Facility Certified

Copies of all certificates are available upon request

  FIRE PROTECTION

 * Gas-based (NOVEC 1230) fire suppression system at the equipment area, ceiling
   and under floor void
 * Clean-agent fire suppression gives no harmful effect to the environment after
   a fire extinguishing agent has been discharged




CLOUD LOCATION:

Webapp Link:
Data Center Operator:

RIYADH (RUH)

https://ruh.cloudsigma.com/ui
NourNet (RUH)

DESCRIPTION:

NourNet started its journey in 1998 as an ISP to deliver premium Internet
services to Saudi market, since then, the company had a vision to transform the
market and become the leading converged ICT service provider in Saudi Arabia.
Today, NourNet is revolutionizing the market with disrupting digital
transformation services, driving and empowering their customers across the
Kingdom to meet Vision 2030 goals.


--------------------------------------------------------------------------------

  POWER

 * Total power allocation of 10MMVA, powered by two different active-active
   feeds to deliver power for any computational needs
 * The battery backup can handle 100% load which can be easily switched to
   generators
 * The complete facility runs on the back of N+1 generators for 12 hours
 * The availability of N+1 design ensures a backup whenever any system component
   fails

  SECURITY

 * Biometric access doors – only the authorised personnel and staff are allowed
   to visit the relevant floors and rooms
 * Overlapping IP cameras operate 24/7
 * Highly experienced and skilled team of security personnel wards off any
   threats

--------------------------------------------------------------------------------

  BUILDING

 * Building type:full-proof insulation and constructed exterior walls with
   double bricks to boost your savings and increase the level of physical
   security to the maximum
 * Floor load capacity: 4,500 m2
 * Floor type: raised floors help to circulate cold air throughout the building

  COOLING

 * The arrangement of racks is based on a hot and cold aisle layout. The
   facility relies on a chilled water system, chillers, and CRAH (computer room
   air handler) to maintain cool temperature in a cost-effective way

--------------------------------------------------------------------------------

  CERTIFICATES

 * Tier III certified

Copies of all certificates are available upon request







CLOUD LOCATION:

Webapp Link:
Data Center Operator:

PERTH (PER)

https://per.cloudsigma.com/ui
NextDC (PER)

DESCRIPTION:

Serving Australasia and the wider APAC region, our Perth location lies within a
purpose built Tier III certified data-center, providing a highly secure,
low-latency location for this region.


--------------------------------------------------------------------------------

  POWER

 * Available power of 12MVA
 * IT load capacity of approximately 6MW
 * Minimum N+1 redundancy on power supply
 * Multiple power distribution units providing N+N final circuit distribution to
   IT racks
 * Harmonic distortion controlled and monitored by UPS
 * Full N+1 main electrical infrastructure extending to N+N at power rail level
 * Ultimate 6+1, 1670kVA Diesel Rotary UPS [DRUPS] units mechanical power
 * Minimum 24 hours’ onsite fuel supply

  BUILDING

 * Construction Type: Three single-story purpose-built data centers
 * Total Building Interior: 355,513 sq/ft
 * Total raised floor: 218,000 sq/ft

  SECURITY

 * Individual credential checks prior to authorisation
 * 24/7 onsite security personnel
 * Biometric fingerprint security for data center access
 * Anti-cloning access card encryption
 * Secure lifts between floors
 * Intruder-resistant glass, steel mesh and solid concrete walls
 * Secure loading dock for deliveries
 * Extensive coverage of motion sensitive CCTV cameras
 * Monitoring of news and weather for external security risks

--------------------------------------------------------------------------------

  BUILDING

 * Three storey 9,600m2 building
 * Total technical space approximately 3,000m2
 * 1,300 rack capacity
 * Two main data halls of 1,200m2 and 1,400m2
 * Office and common areas total 2,800m2
 * 100% concrete construction for data halls
 * 900mm raised floors in data halls and service corridors
 * Floor is reinforced concrete with 14.4kPa floor load capacity

--------------------------------------------------------------------------------

  CERTIFICATES

 * Uptime Institute Tier III certification of design documents
 * Uptime Institute Tier III certification of constructed facility
 * Designed by ASIO T4 accredited consultants with ASIO T4 security and future
   requirements of the Protective Security Policy framework (PSPF) in mind
 * Designed in accordance with the Telecommunications Industry Association’s
   (TIA) 942 standard (Tier III)

Copies of all certificates are available upon request


  COOLING

 * N+1 high efficiency chillers and pumps
 * Dual primary pipework header and distribution system
 * Secondary pipework distribution serving data hall equipment valved and looped
   providing dual path
 * Multiple redundant water pump and compressor configuration
 * Leak detection system
 * Server heat load approximately 2000W/m2
 * N+2 Computer Room Air Conditioning (CRAC) units per data hall
 * CRAC units supply temperature control and floor pressure control
 * All CRAC units are fitted with dual power supplies
 * CRAC units fitted with high efficiency electronically commutated fans
 * All CRAC units are located in secured plant corridors outside the data halls
 * Average cold aisle temperature of 22 +/-2 degrees
 * Average cold aisle relative humidity of 50% +/- 15%
 * Building Management System (BMS) for monitoring of major mechanical systems.

  FIRE PROTECTION

 * Inert gas fire suppression system
 * Leak detection systems
 * Emergency warning systems throughout the building
 * Water mist suppression system in DRUPS enclosures
 * Distributed fire alarm controls equipment to avoid single point of failure
 * Fully addressable analogue fire alarm system compromising Fire Indicator
   Panel (FIP), mimic panels, heat detection and MASDs systems






CLOUD LOCATION:

Webapp Link:
Data Center Operator:

TOKYO (TYO)

https://tyo.cloudsigma.com/ui
Fukagawa Data Center (TYO)

DESCRIPTION:

The IPS facility is perfectly located to serve the rapidly expanding
Asia-Pacific market. The Fukagawa Data Center is a Tier 3 Data Center, with a
direct connection to Tokyo T50 fiber ring infrastructure.


--------------------------------------------------------------------------------

  POWER

 * Power supply: N+1 configuration
 * Power distribution: 2-standby generator set- 800 KVA
 * Underground fuel tank with 24/7 supply capability
 * Rooftop compressor units X 12
 * UPS system (present): Redundant UPS 2-N design
 * UPS total power capacity – 385 KVA
 * UPS available capacity – 160.75 KVA

  SECURITY

 * Centralized SECOM system controlled and operated by building management
 * Closed circuit television (CCTV) 20 HD camera unit
 * 24/7/365 services: 24/7 monitoring personnel
 * Building Management interoperability
 * Entrance: Individually locked cabinets
 * NOC: 24/7 NOC monitoring network connections and providing support

--------------------------------------------------------------------------------

  CERTIFICATES

 * ISO 270001
 * JDCC standard tier 3

Copies of all certificates are available upon request

  COOLING

 * Air-conditioning: Based on ASHRAE standard
 * Hot and cold aisle rack configuration
 * Rooftop compressor units X 12
 * Rack room evaporator units X 4
 * Racks arrangement: Rack placement hot aisle/ cold aisle
 * PACU, N+1 configuration
 * PACU total capacity- 120 TR
 * Rehabilitated cabling system on top of the rack
 * Room temperature: from 20 to 25 °C



  FIRE PROTECTION

 * Fire detection system X 8 sensors
 * Each smoke detector coverage is 60 sq.m.
 * Temperature smoke detector coverage is 20 sq.m. X 8 sensors
 * Ancillary suppression/portable extinguishers
 * Inergen gas
 * Water protection system: DENSEI system
 * Multiple sensors distributed under and between the floors
 * Alarm at NOC room room is triggered in case of leakage
 * Alerting system: Centralized PA system controlled and operated by building
   management
 * Monitoring panel available in side NOC room
 * Data analysis and trend reporting

  BUILDING

 * 432 square meters, 6 floors
 * Raised-floor data center
 * Secure facility with battery backup and emergency generator
 * Total space: 145 units
 * Cleanliness: Cleaned daily by building facility staff

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