www.dialpad.com
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2606:4700:4400::ac40:9bca
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Submitted URL: https://get.dialpad.com/ODM4LVpMUS0yMTMAAAGPuzuVTv42zjU1Alh_VrLVo53niRh5fgKKZOuhd3l4uzUHk5NHDLBcA0Vgi5h-teh23ZlfKr0=
Effective URL: https://www.dialpad.com/resources/state-of-ai-sales-cx/?source=email&utm_source=nurture&utm_medium=email&utm_campaign=li...
Submission: On November 29 via api from ES — Scanned from ES
Effective URL: https://www.dialpad.com/resources/state-of-ai-sales-cx/?source=email&utm_source=nurture&utm_medium=email&utm_campaign=li...
Submission: On November 29 via api from ES — Scanned from ES
Form analysis
10 forms found in the DOMName: main-search — GET /search/results
<form role="search" class="search-form" autocomplete="off" action="/search/results" accept-charset="UTF-8" method="get" name="main-search" data-search-base="/search/results" __bizdiag="52142277" __biza="WJ__">
<input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search">
<input type="hidden" name="start" value="1">
<input type="hidden" name="globalSearch" value="1">
<button type="submit">
<i>
<svg class="dp-icon"><use xlink:href="/assets/icons.svg?456086454877222042#magnifying-glass-light"></use></svg> </i>
</button>
</form>
Name: main-search — GET /search/results
<form role="search" class="search-form" autocomplete="off" action="/search/results" accept-charset="UTF-8" method="get" name="main-search" data-search-base="/search/results" __bizdiag="52142277" __biza="WJ__">
<input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search">
<input type="hidden" name="start" value="1">
<input type="hidden" name="globalSearch" value="1">
<button type="submit">
<i>
<svg class="dp-icon"><use xlink:href="/assets/icons.svg?456086454877222042#magnifying-glass-light"></use></svg> </i>
</button>
</form>
Name: main-search — GET /search/results
<form role="search" class="search-form" autocomplete="off" action="/search/results" accept-charset="UTF-8" method="get" name="main-search" data-search-base="/search/results" __bizdiag="52142277" __biza="WJ__">
<input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search">
<input type="hidden" name="start" value="1">
<input type="hidden" name="globalSearch" value="1">
<button type="submit">
<i>
<svg class="dp-icon"><use xlink:href="/assets/icons.svg?456086454877222042#magnifying-glass-light"></use></svg> </i>
</button>
</form>
Name: main-search — GET /search/results
<form role="search" class="search-form" autocomplete="off" action="/search/results" accept-charset="UTF-8" method="get" name="main-search" data-search-base="/search/results" __bizdiag="52142277" __biza="WJ__">
<input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search">
<input type="hidden" name="start" value="1">
<input type="hidden" name="globalSearch" value="1">
<button type="submit">
<i>
<svg class="dp-icon"><use xlink:href="/assets/icons.svg?456086454877222042#magnifying-glass-light"></use></svg> </i>
</button>
</form>
Name: main-search — GET /search/results
<form role="search" class="search-form" autocomplete="off" action="/search/results" accept-charset="UTF-8" method="get" name="main-search" data-search-base="/search/results" __bizdiag="52142277" __biza="WJ__">
<input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search">
<input type="hidden" name="start" value="1">
<input type="hidden" name="globalSearch" value="1">
<button type="submit">
<i>
<svg class="dp-icon"><use xlink:href="/assets/icons.svg?456086454877222042#magnifying-glass-light"></use></svg> </i>
</button>
</form>
Name: main-search — GET /search/results
<form role="search" class="search-form" autocomplete="off" action="/search/results" accept-charset="UTF-8" method="get" name="main-search" data-search-base="/search/results" __bizdiag="52142277" __biza="WJ__">
<input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search">
<input type="hidden" name="start" value="1">
<input type="hidden" name="globalSearch" value="1">
<button type="submit">
<i>
<svg class="dp-icon"><use xlink:href="/assets/icons.svg?456086454877222042#magnifying-glass-light"></use></svg> </i>
</button>
</form>
<form id="5462" data-form-submit-text="Submit" class="embeded_form mkto_form_5462 mktoForm mktoHasWidth mktoLayoutLeft active" data-zi-map="mktoForm" __bizdiag="196474781" __biza="WJ__" novalidate="novalidate" data-zi-mapped-form="">
<style type="text/css"></style>
<div class="mktoFormRow required-field field-email field-type-email" data-field-type="email">
<div class="mktoFieldDescriptor mktoFormCol" style="">
<div class="mktoFieldWrap mktoRequiredField"><label for="Email_17012991584880.8115208657251576" id="LblEmail" class="mktoLabel mktoHasWidth">Email</label><input id="Email_17012991584880.8115208657251576" name="Email" placeholder="Work Email"
maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email" class="mktoField mktoEmailField mktoHasWidth mktoRequired" aria-required="true"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span></div>
</div>
</div>
<div class="mktoFormRow required-field field-company field-type-text" data-field-type="text" style="display: none;" data-already-mapped-zi-field-custom="true">
<div class="mktoFieldDescriptor mktoFormCol" style="">
<div class="mktoFieldWrap mktoRequiredField"><label for="Company_17012991584880.8115208657251576" id="LblCompany" class="mktoLabel mktoHasWidth">Company</label><input id="Company_17012991584880.8115208657251576" name="Company"
placeholder="Company Name" maxlength="255" aria-labelledby="LblCompany InstructCompany" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true"><span id="InstructCompany" tabindex="-1"
class="mktoInstruction"></span></div>
</div>
</div>
<div class="mktoFormRow required-field field-firstname field-type-text" data-field-type="text" style="display: none;" data-already-mapped-zi-field-custom="true">
<div class="mktoFieldDescriptor mktoFormCol" style="">
<div class="mktoFieldWrap mktoRequiredField"><label for="FirstName_17012991584880.8115208657251576" id="LblFirstName" class="mktoLabel mktoHasWidth">First Name</label><input id="FirstName_17012991584880.8115208657251576" name="FirstName"
placeholder="First Name" maxlength="255" aria-labelledby="LblFirstName InstructFirstName" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true"><span id="InstructFirstName" tabindex="-1"
class="mktoInstruction"></span></div>
</div>
</div>
<div class="mktoFormRow required-field field-lastname field-type-text" data-field-type="text" style="display: none;" data-already-mapped-zi-field-custom="true">
<div class="mktoFieldDescriptor mktoFormCol" style="">
<div class="mktoFieldWrap mktoRequiredField"><label for="LastName_17012991584880.8115208657251576" id="LblLastName" class="mktoLabel mktoHasWidth">Last Name</label><input id="LastName_17012991584880.8115208657251576" name="LastName"
placeholder="Last Name" maxlength="255" aria-labelledby="LblLastName InstructLastName" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true"><span id="InstructLastName" tabindex="-1"
class="mktoInstruction"></span></div>
</div>
</div>
<div class="mktoFormRow required-field field-country field-type-select" data-field-type="select" style="display: none;" data-already-mapped-zi-field-custom="true">
<div class="mktoFieldDescriptor mktoFormCol" style="">
<div class="mktoFieldWrap mktoRequiredField"><label for="Country_17012991584880.8115208657251576" id="LblCountry" class="mktoLabel mktoHasWidth">Country</label><select id="Country_17012991584880.8115208657251576" name="Country"
aria-labelledby="LblCountry InstructCountry" class="mktoField mktoHasWidth mktoRequired" aria-required="true">
<option value="">Country</option>
<option value="United States">United States</option>
<option value="Canada">Canada</option>
<option value="Afghanistan">Afghanistan</option>
<option value="Albania">Albania</option>
<option value="Algeria">Algeria</option>
<option value="Andorra">Andorra</option>
<option value="Angola">Angola</option>
<option value="Antigua and Barbuda">Antigua and Barbuda</option>
<option value="Argentina">Argentina</option>
<option value="Armenia">Armenia</option>
<option value="Australia">Australia</option>
<option value="Austria">Austria</option>
<option value="Azerbaijan">Azerbaijan</option>
<option value="Bahamas">Bahamas</option>
<option value="Bahrain">Bahrain</option>
<option value="Bangladesh">Bangladesh</option>
<option value="Barbados">Barbados</option>
<option value="Belarus">Belarus</option>
<option value="Belgium">Belgium</option>
<option value="Belize">Belize</option>
<option value="Benin">Benin</option>
<option value="Bhutan">Bhutan</option>
<option value="Bolivia">Bolivia</option>
<option value="Bosnia Herzegovina">Bosnia Herzegovina</option>
<option value="Botswana">Botswana</option>
<option value="Brazil">Brazil</option>
<option value="Brunei Darussalam">Brunei Darussalam</option>
<option value="Bulgaria">Bulgaria</option>
<option value="Burkina Faso">Burkina Faso</option>
<option value="Burundi">Burundi</option>
<option value="Cambodia">Cambodia</option>
<option value="Cameroon">Cameroon</option>
<option value="Cape Verde">Cape Verde</option>
<option value="Central African Republic">Central African Republic</option>
<option value="Chad">Chad</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Colombia">Colombia</option>
<option value="Comoros">Comoros</option>
<option value="Congo (DRC)">Congo (DRC)</option>
<option value="Congo (Republic)">Congo (Republic)</option>
<option value="Cook Islands">Cook Islands</option>
<option value="Costa Rica">Costa Rica</option>
<option value="Croatia">Croatia</option>
<option value="Cuba">Cuba</option>
<option value="Cyprus">Cyprus</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Denmark">Denmark</option>
<option value="Djibouti">Djibouti</option>
<option value="Dominica">Dominica</option>
<option value="Dominican Republic">Dominican Republic</option>
<option value="Ecuador">Ecuador</option>
<option value="Egypt">Egypt</option>
<option value="El Salvador">El Salvador</option>
<option value="Equatorial Guinea">Equatorial Guinea</option>
<option value="Eritrea">Eritrea</option>
<option value="Estonia">Estonia</option>
<option value="Ethiopia">Ethiopia</option>
<option value="Fiji">Fiji</option>
<option value="Finland">Finland</option>
<option value="France">France</option>
<option value="Gabon">Gabon</option>
<option value="Gambia">Gambia</option>
<option value="Georgia">Georgia</option>
<option value="Germany">Germany</option>
<option value="Ghana">Ghana</option>
<option value="Greece">Greece</option>
<option value="Grenada">Grenada</option>
<option value="Guatemala">Guatemala</option>
<option value="Guinea">Guinea</option>
<option value="Guinea-Bissau">Guinea-Bissau</option>
<option value="Guyana">Guyana</option>
<option value="Haiti">Haiti</option>
<option value="Honduras">Honduras</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
<option value="India">India</option>
<option value="Indonesia">Indonesia</option>
<option value="Iran">Iran</option>
<option value="Ireland">Ireland</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Jamaica">Jamaica</option>
<option value="Japan">Japan</option>
<option value="Jordan">Jordan</option>
<option value="Kazakhstan">Kazakhstan</option>
<option value="Kenya">Kenya</option>
<option value="Kiribati">Kiribati</option>
<option value="Kuwait">Kuwait</option>
<option value="Kyrgyzstan">Kyrgyzstan</option>
<option value="Laos">Laos</option>
<option value="Latvia">Latvia</option>
<option value="Lebanon">Lebanon</option>
<option value="Lesotho">Lesotho</option>
<option value="Liberia">Liberia</option>
<option value="Libya">Libya</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Macedonia (FYROM)">Macedonia (FYROM)</option>
<option value="Madagascar">Madagascar</option>
<option value="Malawi">Malawi</option>
<option value="Malaysia">Malaysia</option>
<option value="Maldives">Maldives</option>
<option value="Mali">Mali</option>
<option value="Malta">Malta</option>
<option value="Mauritania">Mauritania</option>
<option value="Mauritius">Mauritius</option>
<option value="Mexico">Mexico</option>
<option value="Moldova">Moldova</option>
<option value="Monaco">Monaco</option>
<option value="Mongolia">Mongolia</option>
<option value="Morocco">Morocco</option>
<option value="Mozambique">Mozambique</option>
<option value="Myanmar">Myanmar</option>
<option value="Namibia">Namibia</option>
<option value="Nepal">Nepal</option>
<option value="Netherlands">Netherlands</option>
<option value="New Zealand">New Zealand</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Niger">Niger</option>
<option value="Nigeria">Nigeria</option>
<option value="North Korea">North Korea</option>
<option value="Norway">Norway</option>
<option value="Oman">Oman</option>
<option value="Pakistan">Pakistan</option>
<option value="Panama">Panama</option>
<option value="Papua New Guinea">Papua New Guinea</option>
<option value="Paraguay">Paraguay</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="Qatar">Qatar</option>
<option value="Romania">Romania</option>
<option value="Russia">Russia</option>
<option value="Rwanda">Rwanda</option>
<option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
<option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
<option value="Samoa">Samoa</option>
<option value="San Marino">San Marino</option>
<option value="Sao Tome and Principe">Sao Tome and Principe</option>
<option value="Saudi Arabia">Saudi Arabia</option>
<option value="Senegal">Senegal</option>
<option value="Seychelles">Seychelles</option>
<option value="Sierra Leone">Sierra Leone</option>
<option value="Singapore">Singapore</option>
<option value="Slovakia">Slovakia</option>
<option value="Slovenia">Slovenia</option>
<option value="Solomon Islands">Solomon Islands</option>
<option value="Somalia">Somalia</option>
<option value="South Africa">South Africa</option>
<option value="South Korea">South Korea</option>
<option value="Spain">Spain</option>
<option value="Sri Lanka">Sri Lanka</option>
<option value="Sudan">Sudan</option>
<option value="Suriname">Suriname</option>
<option value="Swaziland">Swaziland</option>
<option value="Sweden">Sweden</option>
<option value="Switzerland">Switzerland</option>
<option value="Syria">Syria</option>
<option value="Taiwan">Taiwan</option>
<option value="Tajikistan">Tajikistan</option>
<option value="Tanzania">Tanzania</option>
<option value="Thailand">Thailand</option>
<option value="Timor-Leste">Timor-Leste</option>
<option value="Togo">Togo</option>
<option value="Tonga">Tonga</option>
<option value="Trinidad and Tobago">Trinidad and Tobago</option>
<option value="Tunisia">Tunisia</option>
<option value="Turkey">Turkey</option>
<option value="Turkmenistan">Turkmenistan</option>
<option value="Uganda">Uganda</option>
<option value="Ukraine">Ukraine</option>
<option value="United Arab Emirates">United Arab Emirates</option>
<option value="United Kingdom">United Kingdom</option>
<option value="Uruguay">Uruguay</option>
<option value="Uzbekistan">Uzbekistan</option>
<option value="Vanuatu">Vanuatu</option>
<option value="Venezuela">Venezuela</option>
<option value="Vietnam">Vietnam</option>
<option value="Yemen">Yemen</option>
<option value="Zambia">Zambia</option>
<option value="Zimbabwe">Zimbabwe</option>
</select><span id="InstructCountry" tabindex="-1" class="mktoInstruction"></span></div>
</div>
</div>
<div class="mktoFormRow"><input type="hidden" name="ZoomInfo_Employee_Count__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="demandramp_rm__utm_medium__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="email" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="demandramp_rm__utm_source__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="nurture" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="demandramp_rm__utm_term__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="email1" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="demandramp_rm__utm_content__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="sales" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="demandramp_rm__utm_campaign__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="lifecycle_contentnurture" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="demandramp_rm__destination_url__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="NULL" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="demandramp_rm__referring_url__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="NULL" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="demandramp_rm__landing_page_url__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="demandramp_rm__form_fill_out_url__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="dr_business_email_platform__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="dr_current_communications_service__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="GCLID__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="GCLID2__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="xxxx" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="LeadSource" class="mktoField mktoFieldDescriptor mktoFormCol" value="email" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="Network__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="Match_Type__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="Website_Path__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style=""></div>
<div class="mktoFormRow field-express_consent__c field-type-checkbox" data-field-type="checkbox">
<div class="mktoFieldDescriptor mktoFormCol" style="">
<div class="mktoFieldWrap">
<div class="mktoLogicalField mktoCheckboxList mktoHasWidth"><input name="Express_Consent__c" id="mktoCheckbox_163544_0_17012991584880.8115208657251576" type="checkbox" value="yes"
aria-labelledby="LblExpress_Consent__c LblmktoCheckbox_163544_0 InstructExpress_Consent__c" class="mktoField"><span class="custom_chkbox"></span><label for="mktoCheckbox_163544_0_17012991584880.8115208657251576"
id="LblmktoCheckbox_163544_0"><span>I agree to the <a href="https://www.dialpad.com/legal/#privacy" target="_blank">privacy policy</a> and to Dialpad using my contact details to get in touch to share marketing tips, other content, and the
latest offers.</span></label></div><span id="InstructExpress_Consent__c" tabindex="-1" class="mktoInstruction"></span>
</div>
</div>
</div>
<div class="mktoFormRow"><input type="hidden" name="formType" class="mktoField mktoFieldDescriptor mktoFormCol" value="Content" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="formSubType" class="mktoField mktoFieldDescriptor mktoFormCol" value="Download" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="formName" class="mktoField mktoFieldDescriptor mktoFormCol" value="Universal Form [eBook / Guide / Whitepaper]" style=""></div>
<div class="mktoButtonRow"><span class="mktoButtonWrap mktoNative" style=""><button type="submit" class="mktoButton">Submit</button></span></div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor" value="5462"><input
type="hidden" name="munchkinId" class="mktoField mktoFieldDescriptor" value="838-ZLQ-213">
</form>
<form id="3676" data-form-submit-text="Submit" class="embeded_form mkto_form_3676 mktoForm mktoHasWidth mktoLayoutLeft active" data-zi-map="mktoForm" __bizdiag="196417156" __biza="WJ__" novalidate="novalidate" data-zi-mapped-form="">
<style type="text/css"></style>
<div class="mktoFormRow required-field field-email field-type-email" data-field-type="email">
<div class="mktoFieldDescriptor mktoFormCol" style="">
<div class="mktoFieldWrap mktoRequiredField"><label for="Email_17012991584340.8635472430253432" id="LblEmail" class="mktoLabel mktoHasWidth">Email</label><input id="Email_17012991584340.8635472430253432" name="Email" placeholder="Work Email"
maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email" class="mktoField mktoEmailField mktoHasWidth mktoRequired" aria-required="true"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span></div>
</div>
</div>
<div class="mktoFormRow">
<div class="mktoPlaceholder mktoPlaceholderFirstName"></div>
</div>
<div class="mktoFormRow">
<div class="mktoPlaceholder mktoPlaceholderLastName"></div>
</div>
<div class="mktoFormRow">
<div class="mktoPlaceholder mktoPlaceholderCompany"></div>
</div>
<div class="mktoFormRow"><input type="hidden" name="clearbitFormStatus" class="mktoField mktoFieldDescriptor mktoFormCol" value="False" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="formName" class="mktoField mktoFieldDescriptor mktoFormCol" value="Email Subscription Form" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="formType" class="mktoField mktoFieldDescriptor mktoFormCol" value="Content" style=""></div>
<div class="mktoFormRow"><input type="hidden" name="formSubType" class="mktoField mktoFieldDescriptor mktoFormCol" value="Email Subscription" style=""></div>
<div class="mktoButtonRow"><span class="mktoButtonWrap mktoNative" style=""><button type="submit" class="mktoButton">Submit</button></span></div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor" value="3676"><input
type="hidden" name="munchkinId" class="mktoField mktoFieldDescriptor" value="838-ZLQ-213">
</form>
<form data-form-submit-text="Submit" class="embeded_form mkto_form_3676 mktoForm mktoHasWidth mktoLayoutLeft active" data-zi-map="mktoForm" __bizdiag="-1088869382" __biza="WJ__" novalidate="novalidate"
style="font-family: inherit; font-size: 13px; color: rgb(51, 51, 51); visibility: hidden; position: absolute; top: -500px; left: -1000px; width: 1600px;"></form>
<form data-form-submit-text="Submit" class="embeded_form mkto_form_5462 mktoForm mktoHasWidth mktoLayoutLeft active" data-zi-map="mktoForm" __bizdiag="-1088869382" __biza="WJ__" novalidate="novalidate"
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Text Content
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In this research, you'll gain insights from over 1,100 respondents in the U.S. on topics including: * How generative AI technologies like ChatGPT affected AI adoption * Which industries have high/low adoption of AI * The biggest inhibitor of AI adoption Learn about why 79% said that AI tools have had a positive impact on their work performance and how companies are using AI to improve both agent and customer experience. 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