explore.goto.com Open in urlscan Pro
3.233.248.49  Public Scan

Submitted URL: https://track.goto.com/dc/8P0__QGRLJ1eCmlftrgo3LNvngIc_8jI-D29X9cBMHQ-MMKgEk9C-LAv4mOQTy6k3fqKiEnroJrtTcK--f216019dCNLq...
Effective URL: https://explore.goto.com/gtre-for-smbs/goto-resolve-product-overview?mkt_tok=Njc3LVhOVS0yMDMAAAGNLHxMOVu7craeeLr361G72hNv...
Submission: On July 25 via manual from IN — Scanned from DE

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Text Content

*
First Name:




*
Last Name:




*
Email Address:




*
Most Recent SFDC Campaign ID:




*
Sales Brief Most Recent:




*
Product:




*
MarketingRelease:




*
Content Stage:




*
Person Source:




*
Campaign Source:




Submit
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Streamline your IT support
No more juggling multiple tools at a time
to get your job done and address employee
needs. GoTo Resolve includes all your
go-to tools.
Flexible for today’s work systems
GoTo Resolve is built to meet the needs of
each organization and use case with support
for all systems.
Security never compromised
It’s no secret that cybersecurity threats are
growing along with flexible and remote work.
GoTo Resolve is the only RMM and remote
access solution built with a zero
trust architecture.
Minimize employee downtime
Bring IT support to your employees in your
messaging platform, and access computers to
provide support when no one is there.
All-in-one IT Management
and Support for Today’s
IT Challenges
Product Overview
GoTo Resolve unifies:
• Device access and support for PCs,
Macs, Chromebooks, and mobile
• Intuitive remote monitoring and
management (RMM) tools or
proactive problem solving
• Modern incident management with
MS Teams integration
• Live end user camera streaming for
equipment and hardware
Saving more doesn’t need to mean getting less.
Get affordable, built-in RMM, remote support, and
ticketing in GoTo Resolve, the only all-in-one IT
management and support solution.
Device Quick View: Access system diagnostics in one click
without disrupting the end user.

Streamlines Support
for Faster Resolutions
Flexes to Fit
Your Needs
• Right-fit support: Agents can choose zero-download
remote view for fast support or launch remote
control when they need to dive deeper.
• Support any device and platform: Meet any user on
any device – PC, Mac, iOS, Android, and Chromebook
– and provide support from any device or platform
(desktop, web, or mobile).
• Helpdesk options: Make the solution your own with
choice of conversational and/or traditional ticketing,
and a desktop agent console, web console, and/or
mobile app. Plus expand the power of ticketing to
other teams like HR and finance.
• Free and paid versions: Use the features that matter
most to your business and change tiers as needed.
• Easy RMM: With an all-in-one RMM solution, GoTo
Resolve customers can leverage a single platform
for maximum productivity and efficiency – whether
that is to set up alerts, get the latest antivirus
definition, install a patch, and more.
• Consolidated toolkit: With unified RMM, remote
support, and helpdesk, agents no longer need
to switch between app windows and logins to
capture and solve problems.
• Secure architecture: Permission-based support
is backed by end-to-end data encryption
using government-approved 256-bit Advanced
Encryption Standard (AES) and Transport Layer
Security (TLS).
• Zero trust access: The industry’s first zero trust
identity-based access control protects managed
devices from malicious actors.
• Multifactor authentication: Add a second level
of security for your accounts to make credential
attacks extremely difficult.
• Background access: Address problems when the
time is right. Pull system diagnostics, complete
administration tasks, and view and transfer files
without interrupting the end user.
• Zero-download camera sharing: Expand
the range of what your team can support to
include disconnected devices, home Wi-Fi,
printers, and more.
• System diagnostics: See the current status of an
end user’s device to identify problems without
interrupting their work.
• Remote execution: Eliminate repetitive tasks, install
software, and push files to multiple computers at
once, no scripting knowledge required.
Secures
Your Business
Minimizes Employee
Downtime and Disruptions


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How to beat IT bloat and find more budget
Learn how to streamline through a single software solution.
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pdf:GoTo Resolve Product Overview
null:How to beat IT bloat and find more budget
pdf:What is your IT tech stack costing you, really?
pdf:Are Too Many Help Desk Tools Putting Your Business at Risk?
video:GoTo Resolve Explainer Video
pdf:Success Story: Telecom Technicians, Inc.
webpage:Advantages of All-In-One IT Support & Management Solution
null:Where – and why – GoTo Resolve wins
pdf:Success Story: Integrated Partner Solutions
video:GoToResolve - Remote Support Session - Agent Experience
webpage:A New Way to Think About Modern IT Management
pdf:Top 3 Things Keeping IT Up at Night
webpage:Remote access is a growing target: Trust no one with zero trust
pdf:The State of SMB IT Support: How to Empower and Secure the Hybrid Workforce
webpage:Tackling IT Security in a Hybrid-Work World
pdf:Zero Trust: Providing Secure and Agile IT Support for Today's Workforce
pdf:RMM Feature Spotlight
pdf:Remote Support Feature Spotlight
pdf:Conversational Ticketing Feature Spotlight
pdf:Fact Sheet: Zero Trust - Take No Chances