helpdesk.sherweb.com Open in urlscan Pro
34.205.126.9 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://support.sherweb.ca/
Effective URL:
https://helpdesk.sherweb.com/fr/support/home
Submission: On July 03 via automatic, source certstream-suspicious (July 3rd 2024, 11:04:34 pm UTC) — Scanned from CA

Summary HTTP 33 Redirects Links 2 Behaviour Indicators

Summary

This website contacted 12 IPs in 3 countries across 10 domains to perform 33 HTTP transactions. The main IP is 34.205.126.9, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.sherweb.com.
TLS certificate: Issued by R3 on May 17th 2024. Valid for: 3 months.

This is the only time helpdesk.sherweb.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	199.244.76.126 199.244.76.126	36354 (SHERWEB-A...) (SHERWEB-AS36354)
2	34.205.126.9 34.205.126.9	14618 (AMAZON-AES) (AMAZON-AES)
1	172.217.197.95 172.217.197.95	15169 (GOOGLE) (GOOGLE)
8	13.32.193.6 13.32.193.6	16509 (AMAZON-02) (AMAZON-02)
2	142.251.163.97 142.251.163.97	15169 (GOOGLE) (GOOGLE)
4	34.236.232.170 34.236.232.170	14618 (AMAZON-AES) (AMAZON-AES)
2	207.126.101.77 207.126.101.77	393698 (SW-USA-LLC) (SW-USA-LLC)
7	104.18.40.68 104.18.40.68	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	18.173.138.5 18.173.138.5	16509 (AMAZON-02) (AMAZON-02)
1	172.253.122.94 172.253.122.94	15169 (GOOGLE) (GOOGLE)
3	74.125.192.100 74.125.192.100	15169 (GOOGLE) (GOOGLE)
1	52.217.102.14 52.217.102.14	16509 (AMAZON-02) (AMAZON-02)
1	3.160.22.7 3.160.22.7	16509 (AMAZON-02) (AMAZON-02)
33	12

1 199.244.76.126 (Canada) 1 redirects

ASN36354 (SHERWEB-AS36354, CA)

support.sherweb.ca	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 34.205.126.9 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-205-126-9.compute-1.amazonaws.com

helpdesk.sherweb.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 172.217.197.95 (United States)

ASN15169 (GOOGLE, US)
PTR: qa-in-f95.1e100.net

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

8 13.32.193.6 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-193-6.iad66.r.cloudfront.net

assets5.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets9.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets4.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 142.251.163.97 (Farmingdale, United States)

ASN15169 (GOOGLE, US)
PTR: wv-in-f97.1e100.net

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 34.236.232.170 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-236-232-170.compute-1.amazonaws.com

wchat.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 207.126.101.77 (United States)

ASN393698 (SW-USA-LLC, US)

images.sherweb.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 104.18.40.68 (None, )

ASN13335 (CLOUDFLARENET, US)

kit.fontawesome.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
ka-p.fontawesome.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.173.138.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-173-138-5.jfk52.r.cloudfront.net

assets8.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 172.253.122.94 (United States)

ASN15169 (GOOGLE, US)
PTR: bh-in-f94.1e100.net

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 74.125.192.100 (United States)

ASN15169 (GOOGLE, US)
PTR: qn-in-f100.1e100.net

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.217.102.14 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 3.160.22.7 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-160-22-7.cmh68.r.cloudfront.net

387708031301476.webpush.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
9	freshdesk.com assets5.freshdesk.com — Cisco Umbrella Rank: 79152 assets9.freshdesk.com — Cisco Umbrella Rank: 83104 assets8.freshdesk.com — Cisco Umbrella Rank: 82135 assets4.freshdesk.com — Cisco Umbrella Rank: 79467	407 KB
7	fontawesome.com kit.fontawesome.com — Cisco Umbrella Rank: 2060 ka-p.fontawesome.com — Cisco Umbrella Rank: 3863	154 KB
5	freshchat.com wchat.freshchat.com — Cisco Umbrella Rank: 13794 387708031301476.webpush.freshchat.com	24 KB
4	sherweb.com helpdesk.sherweb.com images.sherweb.com	249 KB
3	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 71	21 KB
2	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 81	166 KB
1	amazonaws.com s3.amazonaws.com	2 KB
1	gstatic.com fonts.gstatic.com	33 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 83	1 KB
1	sherweb.ca 1 redirects support.sherweb.ca	148 B
33	10

	Domain	Requested by
5	ka-p.fontawesome.com	kit.fontawesome.com helpdesk.sherweb.com
4	wchat.freshchat.com	helpdesk.sherweb.com wchat.freshchat.com
4	assets5.freshdesk.com	helpdesk.sherweb.com assets5.freshdesk.com
3	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com
3	assets9.freshdesk.com	helpdesk.sherweb.com
2	kit.fontawesome.com	helpdesk.sherweb.com kit.fontawesome.com
2	images.sherweb.com	helpdesk.sherweb.com
2	www.googletagmanager.com	helpdesk.sherweb.com www.googletagmanager.com
2	helpdesk.sherweb.com	helpdesk.sherweb.com
1	387708031301476.webpush.freshchat.com	wchat.freshchat.com
1	s3.amazonaws.com
1	fonts.gstatic.com	fonts.googleapis.com
1	assets4.freshdesk.com	helpdesk.sherweb.com
1	assets8.freshdesk.com	helpdesk.sherweb.com
1	fonts.googleapis.com	helpdesk.sherweb.com
1	support.sherweb.ca	1 redirects
33	16

This site contains links to these domains. Also see Links.

Domain
sherweb.com
support.sherweb.ca

Subject Issuer	Validity	Valid
helpdesk.sherweb.com R3	`2024-05-17` - `2024-08-15`	3 months	crt.sh
upload.video.google.com WR2	`2024-06-13` - `2024-09-05`	3 months	crt.sh
*.freshdesk.com Amazon RSA 2048 M02	`2024-05-17` - `2025-06-15`	a year	crt.sh
*.google-analytics.com WR2	`2024-06-13` - `2024-09-05`	3 months	crt.sh
*.freshchat.com Amazon RSA 2048 M02	`2024-01-22` - `2025-02-18`	a year	crt.sh
*.sherweb.com GeoTrust TLS RSA CA G1	`2024-04-23` - `2025-04-22`	a year	crt.sh
*.fontawesome.com DigiCert Global G2 TLS RSA SHA256 2020 CA1	`2023-12-04` - `2025-01-03`	a year	crt.sh
*.gstatic.com WR2	`2024-06-13` - `2024-09-05`	3 months	crt.sh
s3.amazonaws.com Amazon RSA 2048 M01	`2024-05-25` - `2025-05-02`	a year	crt.sh
*.wchat.webpush.myfreshworks.com Amazon RSA 2048 M02	`2024-06-04` - `2025-07-03`	a year	crt.sh

This page contains 4 frames:

Primary Page: https://helpdesk.sherweb.com/fr/support/home
Frame ID: 251CE548191F0B295278AD3420F7285F
Requests: 30 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=ec1f66b6-3903-4f48-9b41-fe373b438df1&origin=https://helpdesk.sherweb.com
Frame ID: CE1A30470344A4AD2CD4401ECEAE4BC7
Requests: 1 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=ec1f66b6-3903-4f48-9b41-fe373b438df1&referrer=aHR0cHM6Ly9oZWxwZGVzay5zaGVyd2ViLmNvbQ==
Frame ID: 52C29D58930F7DE745036799D552CA60
Requests: 1 HTTP requests in this frame

Frame: https://387708031301476.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9oZWxwZGVzay5zaGVyd2ViLmNvbQ==
Frame ID: 68B4C61FFF63A027DB88E6A8C2979B31
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Assistance – Sherweb

Page URL History Show full URLs

https://support.sherweb.ca/ HTTP 302
https://helpdesk.sherweb.com/fr/support/home Page URL

Detected technologies

Freshchat (Live Chat) Expand

Overall confidence: 100%
Detected patterns

wchat\.freshchat\.com/js/widget\.js

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
kit\.fontawesome\.com/([0-9a-z]+).js

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtag/js

Page Statistics

33
Requests

100 %
HTTPS

0 %
IPv6

10
Domains

16
Subdomains

12
IPs

3
Countries

1056 kB
Transfer

3114 kB
Size

5
Cookies

2 Outgoing links

These are links going to different origins than the main page.

URL: https://sherweb.com/fr?utm_medium=Referral&utm_source=Support&utm_campaign=HeaderLogo

Search URL Search Domain Scan URL

URL: http://support.sherweb.ca/NetworkStatus/List
Title: État du réseau

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.sherweb.ca/ HTTP 302
https://helpdesk.sherweb.com/fr/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

33 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
helpdesk.sherweb.com/fr/support/
Redirect Chain

https://support.sherweb.ca/
https://helpdesk.sherweb.com/fr/support/home

73 KB
18 KB

447ms
126ms

Document
text/html

34.205.126.9
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.sherweb.com/fr/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.205.126.9 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-205-126-9.compute-1.amazonaws.com

Software

fwe /

Resource Hash

841b4639084cd5c6345b42c18a1c1bb1314ba9dd9fa435e3a13d5c4d8dcf9488

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Accept-Language: en-CA,en;q=0.9;q=0.9
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile: ?0
sec-ch-ua-platform: "Win32"

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Wed, 03 Jul 2024 23:04:28 GMT
etag: W/"c312f08655d2252fd9903294179c9a35"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 52
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 030724230528
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: 77b3c785-e652-9b9f-a281-94a5f1fd19e8
x-trace-id: 00-5eb259303d07d3cd8a56f97ff777b57f-c88ea8fdfe2d47c6-01
x-xss-protection: 1; mode=block

Redirect headers

Connection: Keep-Alive
Content-Length: 0
Location: https://helpdesk.sherweb.com/fr/support/home
Server: BigIP

GET
H2 200 css2
fonts.googleapis.com/ 9 KB
1 KB 174ms
85ms Stylesheet
text/css 172.217.197.95
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css2?family=Montserrat:wght@200;300;400;500;600&display=swap

Requested by

Host: helpdesk.sherweb.com
URL: https://helpdesk.sherweb.com/fr/support/home

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

172.217.197.95 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

qa-in-f95.1e100.net

Software

ESF /

Resource Hash

aad0a78261f585be01d00c788e7edf435644e13fd762c5e591faab1a1958026a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://helpdesk.sherweb.com/
Accept-Language: en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

strict-transport-security: max-age=31536000
date: Wed, 03 Jul 2024 23:04:28 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection: 0
last-modified: Wed, 03 Jul 2024 23:04:28 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Wed, 03 Jul 2024 23:04:28 GMT

GET
H2 200 falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
assets5.freshdesk.com/assets/cdn/ 262 KB
83 KB 149ms
40ms Stylesheet
text/css 13.32.193.6
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets5.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by: Host: helpdesk.sherweb.com
URL: https://helpdesk.sherweb.com/fr/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.32.193.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-32-193-6.iad66.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://helpdesk.sherweb.com/
Accept-Language: en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Sun, 26 May 2024 03:08:23 GMT
content-encoding: gzip
via: 1.1 7bab52277d6272f1dda6e20e26aba08e.cloudfront.net (CloudFront)
x-amz-version-id: 6e2.IdrVFkqKY.DkUdKqhxtdyr8J8Pjg
x-amz-cf-pop: IAD66-C2
age: 3354966
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 84894
last-modified: Tue, 10 Oct 2023 13:29:03 GMT
server: AmazonS3
etag: "e5af6a6bdc0073496c1176402fa39a05"
content-type: text/css
cache-control: public, max-age=31557600
accept-ranges: bytes
x-amz-cf-id: 1SNj6iYU_exelH95Hc9SfHJ9w0qKBbwQmfs-hjbdL644ddfTE-l4lw==
expires: Wed, 09 Oct 2024 19:29:02 GMT

GET
H2 200 theme.css
helpdesk.sherweb.com/support/ 84 KB
24 KB 97ms
95ms Stylesheet
text/css 34.205.126.9
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.sherweb.com/support/theme.css?v=3&d=1715191871

Requested by

Host: helpdesk.sherweb.com
URL: https://helpdesk.sherweb.com/fr/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.205.126.9 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-205-126-9.compute-1.amazonaws.com

Software

fwe /

Resource Hash

31081199914f36baeb90d4d309d2cfe6cb2b3e90feeff765dfb57d80110d8ba8

Security Headers

Name	Value
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Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://helpdesk.sherweb.com/fr/support/home
Accept-Language: en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Wed, 03 Jul 2024 23:04:28 GMT
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ mec-freshcaller-attachments.s3.me-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ wchat.freshchat.com/widget/js/ assets.calendly.com/assets/external/widget.js d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ mec-freshcaller-widget-loader.s3.me-central-1.amazonaws.com/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
content-encoding: gzip
x-ratelimit-total: 200
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-used-currentrequest: 1
status: 200 OK
x-envoy-upstream-service-time: 57
x-xss-protection: 1; mode=block
x-request-id: 86bad3e6-22d1-99fd-bbc7-170dad7cb824
x-trace-id: 00-c9790ced1e957a976890e84474db804d-ff1602392ac79b2f-01
server: fwe
etag: W/"9135afe32039d6a1bf93b29934886c20"
x-ratelimit-remaining: 199
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
content-type: text/css; charset=utf-8
x-fw-ratelimiting-managed: true
cache-control: max-age=315576000, public

GET
H2 200 portal_head_v2-9be1cf61b8b84c5a262f7ce4fb55bfdf61dd6d11076cda5f3e999a77574bb763.js Show response
assets5.freshdesk.com/assets/cdn/ 248 KB
81 KB 211ms
103ms Script
text/javascript 13.32.193.6
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets5.freshdesk.com/assets/cdn/portal_head_v2-9be1cf61b8b84c5a262f7ce4fb55bfdf61dd6d11076cda5f3e999a77574bb763.js
Requested by: Host: helpdesk.sherweb.com
URL: https://helpdesk.sherweb.com/fr/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.32.193.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-32-193-6.iad66.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 9be1cf61b8b84c5a262f7ce4fb55bfdf61dd6d11076cda5f3e999a77574bb763

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://helpdesk.sherweb.com/
Accept-Language: en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Fri, 19 Apr 2024 11:15:34 GMT
content-encoding: gzip
via: 1.1 7bab52277d6272f1dda6e20e26aba08e.cloudfront.net (CloudFront)
x-amz-version-id: l1UT87A7uo8UyN0besKjlpMG2.FRaXsP
x-amz-cf-pop: IAD66-C2
age: 6522535
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 81894
last-modified: Thu, 21 Mar 2024 14:43:27 GMT
server: AmazonS3
etag: "c11fa7e431ce4eb5fbed7ce9bcd32d52"
content-type: text/javascript
cache-control: public, max-age=31557600
accept-ranges: bytes
x-amz-cf-id: wmGiAjev6n9DxYhJ-a0QqeA8sNpYywU5NIU2dloOrwDVeL8WB77Z5g==
expires: Fri, 21 Mar 2025 20:43:26 GMT

GET
H2 200 prism-8b4315d7eb1c628b02d42a6227b3886a6e3af23341e6c927b2be4fc2740d9495.js Show response
assets5.freshdesk.com/assets/cdn/ 44 KB
17 KB 233ms
125ms Script
text/javascript 13.32.193.6
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets5.freshdesk.com/assets/cdn/prism-8b4315d7eb1c628b02d42a6227b3886a6e3af23341e6c927b2be4fc2740d9495.js
Requested by: Host: helpdesk.sherweb.com
URL: https://helpdesk.sherweb.com/fr/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.32.193.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-32-193-6.iad66.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 8b4315d7eb1c628b02d42a6227b3886a6e3af23341e6c927b2be4fc2740d9495

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://helpdesk.sherweb.com/
Accept-Language: en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 02 May 2024 07:40:25 GMT
content-encoding: gzip
via: 1.1 7bab52277d6272f1dda6e20e26aba08e.cloudfront.net (CloudFront)
x-amz-version-id: A9FmaV7zpk6yqIs6thrsRhAgJeOg5iwz
x-amz-cf-pop: IAD66-C2
age: 5412244
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 16593
last-modified: Wed, 12 Jul 2023 10:12:25 GMT
server: AmazonS3
etag: "db708156c502283c71945f61053ee19c"
content-type: text/javascript
cache-control: public, max-age=31557600
accept-ranges: bytes
x-amz-cf-id: RLGBxQg2qSdY0AoQFn4Lan-ay8yQAkp9GTCxq-UjHpQY4NWZsG-IKQ==
expires: Thu, 11 Jul 2024 16:12:24 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 209 KB
75 KB 130ms
53ms Script
application/javascript 142.251.163.97
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtag/js?id=UA-58694758-5

Requested by

Host: helpdesk.sherweb.com
URL: https://helpdesk.sherweb.com/fr/support/home

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

142.251.163.97 Farmingdale, United States, ASN15169 (GOOGLE, US),

Reverse DNS

wv-in-f97.1e100.net

Software

Google Tag Manager /

Resource Hash

20ab47cef599258f1de478a9a0a872346bf516dc93c804af1bdd9086fc77c34b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://helpdesk.sherweb.com/
Accept-Language: en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Wed, 03 Jul 2024 23:04:28 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 76840
x-xss-protection: 0
last-modified: Wed, 03 Jul 2024 22:03:43 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Wed, 03 Jul 2024 23:04:28 GMT

GET
H2 200 widget.js Show response
wchat.freshchat.com/js/ 67 KB
22 KB 157ms
76ms Script
application/javascript 34.236.232.170
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://wchat.freshchat.com/js/widget.js

Requested by

Host: helpdesk.sherweb.com
URL: https://helpdesk.sherweb.com/fr/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.236.232.170 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-236-232-170.compute-1.amazonaws.com

Software

fwe /

Resource Hash

a2d1278b0d76000e797e065a55682632449375fa31d71ab27d051dff25366a55

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://helpdesk.sherweb.com/
Accept-Language: en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

x-trace-id: 00-b9597e1dd2b35638069a2300adab994e-eb1c179060455dfb-00
date: Wed, 03 Jul 2024 23:04:28 GMT
strict-transport-security: max-age=31536000; includeSubDomains
content-encoding: gzip
last-modified: Tue, 25 Jun 2024 07:03:12 GMT
server: fwe
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
content-type: application/javascript
x-fw-ratelimiting-managed: false
cache-control: max-age=900, must-revalidate
x-server: xj45f
x-envoy-upstream-service-time: 1
x-xss-protection: 1; mode=block
x-request-id: 42d86799-50a3-4425-a79b-13782b1d3815

GET
H/1.1 200
OK logo-sherweb-freshdesk.png
images.sherweb.com/ 17 KB
17 KB 155ms
72ms Image
image/png 207.126.101.77
SW-USA-LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://images.sherweb.com/logo-sherweb-freshdesk.png
Requested by: Host: helpdesk.sherweb.com
URL: https://helpdesk.sherweb.com/fr/support/home
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 207.126.101.77 , United States, ASN393698 (SW-USA-LLC, US),
Reverse DNS
Software: nginx / PleskLin
Resource Hash: c1cb8ea4884e53702f788cd637407087011a2365fe9e15bdcae50bd4cf059d94

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://helpdesk.sherweb.com/
Accept-Language: en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

Date: Wed, 03 Jul 2024 23:04:28 GMT
Last-Modified: Tue, 09 Mar 2021 15:08:05 GMT
Server: nginx
ETag: "60478f55-445b"
X-Powered-By: PleskLin
Content-Type: image/png
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kit.fontawesome.com/824c7bc1b6/60113941/ 0
388 B 79ms
37ms Fetch
text/css 104.18.40.68
CLOUDFLARENET

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Full URL: https://kit.fontawesome.com/824c7bc1b6/60113941/kit-upload.css
Requested by: Host: kit.fontawesome.com
URL: https://kit.fontawesome.com/824c7bc1b6.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 104.18.40.68 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
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Request headers

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sec-ch-ua-mobile: ?0
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Response headers

date: Wed, 03 Jul 2024 23:04:28 GMT
cf-cache-status: HIT
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GET
H/1.1 200
OK freshdesk-home-photo-2.png
images.sherweb.com/ 190 KB
190 KB 37ms
37ms Image
image/png 207.126.101.77
SW-USA-LLC

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Full URL: https://images.sherweb.com/freshdesk-home-photo-2.png
Requested by: Host: helpdesk.sherweb.com
URL: https://helpdesk.sherweb.com/support/theme.css?v=3&d=1715191871
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 207.126.101.77 , United States, ASN393698 (SW-USA-LLC, US),
Reverse DNS
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Request headers

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Referer: https://helpdesk.sherweb.com/
Accept-Language: en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

Date: Wed, 03 Jul 2024 23:04:28 GMT
Last-Modified: Thu, 10 Jun 2021 14:01:33 GMT
Server: nginx
ETag: "60c21b3d-2f652"
X-Powered-By: PleskLin
Content-Type: image/png
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GET
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assets5.freshdesk.com/assets/ 45 KB
45 KB 114ms
42ms Font
application/octet-stream 13.32.193.6
AMAZON-02

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Full URL: https://assets5.freshdesk.com/assets/glyphs_806cbcf995b2dd24e031adc0e2d25137.woff2
Requested by: Host: assets5.freshdesk.com
URL: https://assets5.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.32.193.6 , United States, ASN16509 (AMAZON-02, US),
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Software: AmazonS3 /
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Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://assets5.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
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sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

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date: Wed, 03 Jul 2024 13:24:25 GMT
via: 1.1 41d17421c3cbd1f0e8a454b1a3df7a64.cloudfront.net (CloudFront)
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GET
H2 200 config_iframe.html
wchat.freshchat.com/widget/ Frame CE1A 0
0 112ms
43ms Document
text/html 34.236.232.170
AMAZON-AES

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Full URL

https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=ec1f66b6-3903-4f48-9b41-fe373b438df1&origin=https://helpdesk.sherweb.com

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.236.232.170 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

fwe /

Resource Hash

Security Headers

Name	Value
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X-Xss-Protection	1; mode=block

Request headers

Accept-Language: en-CA,en;q=0.9;q=0.9
Referer: https://helpdesk.sherweb.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile: ?0
sec-ch-ua-platform: "Win32"

Response headers

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content-encoding: gzip
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content-type: text/html
date: Wed, 03 Jul 2024 23:04:28 GMT
last-modified: Tue, 25 Jun 2024 07:03:12 GMT
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
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GET
H2 200 pro-fa-solid-900-16.woff2
ka-p.fontawesome.com/releases/v6.5.2/webfonts/ 17 KB
17 KB 30ms
29ms Font
font/woff2 104.18.40.68
CLOUDFLARENET

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Full URL: https://ka-p.fontawesome.com/releases/v6.5.2/webfonts/pro-fa-solid-900-16.woff2
Requested by: Host: helpdesk.sherweb.com
URL: https://helpdesk.sherweb.com/fr/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 104.18.40.68 -, , ASN13335 (CLOUDFLARENET, US),
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Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://helpdesk.sherweb.com/
Origin: https://helpdesk.sherweb.com
Accept-Language: en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Wed, 03 Jul 2024 23:04:28 GMT
cf-cache-status: HIT
last-modified: Tue, 02 Apr 2024 15:51:22 GMT
server: cloudflare
age: 4519050
etag: "660c297a-453c"
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cf-ray: 89da83ccbdceac33-YYZ
content-length: 17724

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 257 KB
90 KB 55ms
54ms Script
application/javascript 142.251.163.97
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-LV2LQNCK3Z&l=dataLayer&cx=c

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-58694758-5

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Software

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Security Headers

Name	Value
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Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://helpdesk.sherweb.com/
Accept-Language: en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Wed, 03 Jul 2024 23:04:29 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
server: Google Tag Manager
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alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires: Wed, 03 Jul 2024 23:04:29 GMT

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 52 KB
21 KB 130ms
42ms Script
text/javascript 74.125.192.100
GOOGLE

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Full URL

https://www.google-analytics.com/analytics.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-58694758-5

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

74.125.192.100 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

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Software

Golfe2 /

Resource Hash

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Security Headers

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Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://helpdesk.sherweb.com/
Accept-Language: en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
date: Wed, 03 Jul 2024 22:49:22 GMT
last-modified: Tue, 12 Dec 2023 18:09:08 GMT
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content-length: 20994
expires: Thu, 04 Jul 2024 00:49:22 GMT

GET
H2 200 /
wchat.freshchat.com/widget/ Frame 52C2 0
0 43ms
42ms Document
text/html 34.236.232.170
AMAZON-AES

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Full URL

https://wchat.freshchat.com/widget/?token=ec1f66b6-3903-4f48-9b41-fe373b438df1&referrer=aHR0cHM6Ly9oZWxwZGVzay5zaGVyd2ViLmNvbQ==

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.236.232.170 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-236-232-170.compute-1.amazonaws.com

Software

fwe /

Resource Hash

Security Headers

Name	Value
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Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Accept-Language: en-CA,en;q=0.9;q=0.9
Referer: https://helpdesk.sherweb.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile: ?0
sec-ch-ua-platform: "Win32"

Response headers

cache-control: no-cache, no-store, must-revalidate, pre-check=0, post-check=0
content-encoding: gzip
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-type: text/html
date: Wed, 03 Jul 2024 23:04:29 GMT
last-modified: Tue, 25 Jun 2024 07:03:12 GMT
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
server: fwe
strict-transport-security: max-age=31536000; includeSubDomains
x-envoy-upstream-service-time: 1
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GET
H2 200 widget.css
wchat.freshchat.com/widget/css/ 9 KB
2 KB 43ms
42ms Stylesheet
text/css 34.236.232.170
AMAZON-AES

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Full URL

https://wchat.freshchat.com/widget/css/widget.css?t=1720047868994

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.236.232.170 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-236-232-170.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	1; mode=block

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://helpdesk.sherweb.com/
Accept-Language: en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Wed, 03 Jul 2024 23:04:29 GMT
strict-transport-security: max-age=31536000; includeSubDomains
content-encoding: gzip
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last-modified: Tue, 25 Jun 2024 07:03:12 GMT
server: fwe
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content-type: text/css
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cache-control: max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
x-server: xj45f
expires: Thu, 03 Jul 2025 23:04:29 GMT

GET
H/1.1 200
OK 8tBPrDVkJrTBp0q_iE7Yn540Rr59r6gDBw.ico
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/67012713592/fav_icon/ 1 KB
2 KB 198ms
110ms Other
image/vnd.microsoft.icon 52.217.102.14
AMAZON-02

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Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/67012713592/fav_icon/8tBPrDVkJrTBp0q_iE7Yn540Rr59r6gDBw.ico
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Request headers

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sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

Date: Wed, 03 Jul 2024 23:04:30 GMT
x-amz-version-id: HffaIhIYfs8V_LC31rx7.Jv4RhOAgzO0
Last-Modified: Thu, 20 May 2021 13:10:24 GMT
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POST
H2 204 collect
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44ms Fetch
text/plain 74.125.192.100
GOOGLE

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Full URL: https://www.google-analytics.com/g/collect?v=2&tid=G-LV2LQNCK3Z&gtm=45je4730v9136931621za200&_p=1720047868691&gcd=13l3l3l3l1&npa=0&dma=0&tag_exp=0&cid=583930392.1720047869&ul=en-ca&sr=1600x1200&ir=1&uaa=x86&uab=64&uafvl=Not%252FA)Brand%3B8.0.0.0%7CChromium%3B126.0.6478.126%7CGoogle%2520Chrome%3B126.0.6478.126&uamb=0&uam=&uap=Win32&uapv=10.0.0&uaw=0&are=1&frm=0&pscdl=noapi&_eu=EAAI&_s=1&sid=1720047869&sct=1&seg=0&dl=https%3A%2F%2Fhelpdesk.sherweb.com%2Ffr%2Fsupport%2Fhome&dt=Assistance%20%E2%80%93%20Sherweb&en=page_view&_fv=1&_nsi=1&_ss=1&tfd=1308&_z=fetch
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-LV2LQNCK3Z&l=dataLayer&cx=c
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 74.125.192.100 , United States, ASN15169 (GOOGLE, US),
Reverse DNS: qn-in-f100.1e100.net
Software: Golfe2 /
Resource Hash

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://helpdesk.sherweb.com/
Accept-Language: en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

pragma: no-cache
date: Wed, 03 Jul 2024 23:04:29 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://helpdesk.sherweb.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
www.google-analytics.com/j/ 1 B
91 B 47ms
46ms XHR
text/plain 74.125.192.100
GOOGLE

General

Check archive.org

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j101&a=1642396864&t=pageview&_s=1&dl=https%3A%2F%2Fhelpdesk.sherweb.com%2Ffr%2Fsupport%2Fhome&ul=en-ca&de=UTF-8&dt=Assistance%20%E2%80%93%20Sherweb&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=322466467&gjid=1826544187&cid=583930392.1720047869&tid=UA-58694758-5&_gid=762985143.1720047869&_r=1&gtm=457e4730za200&gcd=13l3l3l3l1&dma=0&tag_exp=0&jsscut=1&z=931737460

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

74.125.192.100 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

qn-in-f100.1e100.net

Software

Golfe2 /

Resource Hash

6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-platform: "Win32"
Referer: https://helpdesk.sherweb.com/
Accept-Language: en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Wed, 03 Jul 2024 23:04:29 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://helpdesk.sherweb.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 1
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 index.html
387708031301476.webpush.freshchat.com/ Frame 68B4 0
0 172ms
83ms Document
text/html 3.160.22.7
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://387708031301476.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9oZWxwZGVzay5zaGVyd2ViLmNvbQ==
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 3.160.22.7 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-3-160-22-7.cmh68.r.cloudfront.net
Software: AmazonS3 /
Resource Hash

Request headers

Accept-Language: en-CA,en;q=0.9;q=0.9
Referer: https://helpdesk.sherweb.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile: ?0
sec-ch-ua-platform: "Win32"

Response headers

content-encoding: gzip
content-type: text/html
date: Wed, 03 Jul 2024 23:04:31 GMT
etag: W/"4d98f93ebe4eb8cedbbfdb3004920aeb"
last-modified: Fri, 25 Oct 2019 06:53:38 GMT
server: AmazonS3
vary: Accept-Encoding
via: 1.1 9bbb207d06004a8ab2afec5e595e7b86.cloudfront.net (CloudFront)
x-amz-cf-id: ADkOVXfLUd3CQNWo5PxEfpk8NPTSTKBfzOYARv6dEzSqhbi7uM8d2g==
x-amz-cf-pop: CMH68-P3
x-amz-server-side-encryption: AES256
x-cache: RefreshHit from cloudfront

Verdicts & Comments Add Verdict or Comment

113 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

5 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
helpdesk.sherweb.com/	1969-12-31 23:59:59	Name: _x_w Value: 39_2
.sherweb.com/	1970-01-21 07:23:27	Name: _ga_LV2LQNCK3Z Value: GS1.1.1720047869.1.0.1720047869.0.0.0
.sherweb.com/	1970-01-21 07:23:27	Name: _ga Value: GA1.2.583930392.1720047869
.sherweb.com/	1970-01-20 21:48:54	Name: _gid Value: GA1.2.762985143.1720047869
.sherweb.com/	1970-01-20 21:47:27	Name: _gat_gtag_UA_58694758_5 Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

387708031301476.webpush.freshchat.com
assets4.freshdesk.com
assets5.freshdesk.com
assets8.freshdesk.com
assets9.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.sherweb.com
images.sherweb.com
ka-p.fontawesome.com
kit.fontawesome.com
s3.amazonaws.com
support.sherweb.ca
wchat.freshchat.com
www.google-analytics.com
www.googletagmanager.com
104.18.40.68
13.32.193.6
142.251.163.97
172.217.197.95
172.253.122.94
18.173.138.5
199.244.76.126
207.126.101.77
3.160.22.7
34.205.126.9
34.236.232.170
52.217.102.14
74.125.192.100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helpdesk.sherweb.com Open in urlscan Pro 34.205.126.9 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

33 Requests

100 %HTTPS

0 %IPv6

10 Domains

16 Subdomains

12 IPs

3 Countries

1056 kBTransfer

3114 kBSize

5 Cookies

2 Outgoing links

Page URL History

Redirected requests

33 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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helpdesk.sherweb.com Open in urlscan Pro
34.205.126.9 Public Scan

Screenshot
Live screenshot

Full Image

33
Requests

100 %
HTTPS

0 %
IPv6

10
Domains

16
Subdomains

12
IPs

3
Countries

1056 kB
Transfer

3114 kB
Size

5
Cookies

33 HTTP transactions
0 data transactions