helpdesk.volunteer-vision.com
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35.157.253.11
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Submitted URL: https://helpdesk.volunteer-vision.com/
Effective URL: https://helpdesk.volunteer-vision.com/support/home
Submission: On May 24 via api from CH — Scanned from DE
Effective URL: https://helpdesk.volunteer-vision.com/support/home
Submission: On May 24 via api from CH — Scanned from DE
Form analysis
1 forms found in the DOM/support/search
<form class="hc-search-form print--remove" autocomplete="off" action="/support/search" id="hc-search-form" data-csrf-ignore="true">
<div class="hc-search-input">
<label for="support-search-input" class="hide">Enter your search term here...</label>
<input placeholder="Enter your search term here..." type="text" name="term" class="special ui-autocomplete-input" value="" rel="page-search" data-max-matches="10" id="support-search-input" autocomplete="off">
</div>
<div class="hc-search-button">
<button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off">
<i class="mobile-icon-search hide-tablet"></i>
<span class="hide-in-mobile"> Search </span>
</button>
</div>
</form>
Text Content
VOLUNTEER VISION Welcome Login Home Solutions HOW CAN WE HELP YOU TODAY? Enter your search term here... Search New support ticket Check ticket status +498918911201 KNOWLEDGE BASE MY ACCOUNT Registration and preparation 4 * I need help, is there an FAQ section? * How do I complete my registration? * Where do I find my mentee's slides? * Where do I find the PowerPoint slides from my Webinar training? Webinar 4 * How do I sign up for a webinar? * How do I attend my webinar? * Where do I find my webinar appointment? * What if I can't make it to my webinar? MATCHING Our different programs 1 * How can I take part in a new program? Connection with your partner 2 * When will I be matched with my mentor or mentee? * I don't have any shared availabilities with my mentee. IN MY MENTORSHIP Scheduling and mentorship status 4 * Which time zone is my calendar in? * I can't make it to my appointment! * How do I set my mentorship as completed? * How do I schedule an appointment? Communication with your partner 2 * What do I do if my mentee does not have access to a PC, laptop or tablet? * What do I do if my mentee is not online? AFTER MY MENTORSHIP Taking part again 2 * Do I have to take part in the training again for a new mentorship? * I want to participate again! Where do I sign up? IT ISSUES During my mentoring 6 * I'm having technical issues * How do I improve my audio connection? * I can't hear my partner * Changing the video provider when you can't see your mentee * I can't see my partner View all 6 My account 4 * Compatible browsers and camera settings * I can't access the platform from my office * I can't log in, what should I do? * How do I reset my password? Home Solutions