helpdesk.volunteer-vision.com Open in urlscan Pro
35.157.253.11  Public Scan

Submitted URL: https://helpdesk.volunteer-vision.com/
Effective URL: https://helpdesk.volunteer-vision.com/support/home
Submission: On May 24 via api from CH — Scanned from DE

Form analysis 1 forms found in the DOM

/support/search

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Text Content

VOLUNTEER VISION

Welcome
Login
Home Solutions


HOW CAN WE HELP YOU TODAY?

Enter your search term here...
Search
New support ticket
Check ticket status
+498918911201



KNOWLEDGE BASE


MY ACCOUNT

Registration and preparation 4
 * I need help, is there an FAQ section?
 * How do I complete my registration?
 * Where do I find my mentee's slides?
 * Where do I find the PowerPoint slides from my Webinar training?

Webinar 4
 * How do I sign up for a webinar?
 * How do I attend my webinar?
 * Where do I find my webinar appointment?
 * What if I can't make it to my webinar?


MATCHING

Our different programs 1
 * How can I take part in a new program?

Connection with your partner 2
 * When will I be matched with my mentor or mentee?
 * I don't have any shared availabilities with my mentee.


IN MY MENTORSHIP

Scheduling and mentorship status 4
 * Which time zone is my calendar in?
 * I can't make it to my appointment!
 * How do I set my mentorship as completed?
 * How do I schedule an appointment?

Communication with your partner 2
 * What do I do if my mentee does not have access to a PC, laptop or tablet?
 * What do I do if my mentee is not online?


AFTER MY MENTORSHIP

Taking part again 2
 * Do I have to take part in the training again for a new mentorship?
 * I want to participate again! Where do I sign up?


IT ISSUES

During my mentoring 6
 * I'm having technical issues
 * How do I improve my audio connection?
 * I can't hear my partner
 * Changing the video provider when you can't see your mentee
 * I can't see my partner

View all 6
My account 4
 * Compatible browsers and camera settings
 * I can't access the platform from my office
 * I can't log in, what should I do?
 * How do I reset my password?

Home Solutions