www.kohls.com Open in urlscan Pro
2600:141b:13::1724:138  Public Scan

Form analysis
4 forms found in the DOM

GET /search.jsp

<form method="get" id="site-search" action="/search.jsp">
  <fieldset>
    <label class="visually-hidden" for="search">Search by Keyword or Web ID </label> <span class="blank_tt">&nbsp;</span>
    <input type="submit" value="" class="button-submit button-search" name="submit-search">
    <input type="text" placeholder="What are you looking for today?" class="input-text" id="search" name="search" autocomplete="off">
  </fieldset>
</form>

Name: pbAddToBag-form — POST /cnc/checkout/cartItems/addItemToCart

<form name="pbAddToBag-form" action="/cnc/checkout/cartItems/addItemToCart" method="POST" autocomplete="off"></form>

Name: pbUpdateToBag-form — POST /cnc/checkout/cartItems/update

<form name="pbUpdateToBag-form" action="/cnc/checkout/cartItems/update" method="POST" autocomplete="off"></form>

Name: pbRemoveFromBag-form — /cnc/checkout/cartItemRemove

<form name="pbRemoveFromBag-form" action="/cnc/checkout/cartItemRemove"></form>

Text Content

Free shipping with $49 purchase. details Fast & free store pickup! details Take
an extra 30%, 20% or 15% off when you use a Kohl’s Card. details
Search by Keyword or Web ID  
   
   Sign-in
 * 


0 ITEM(S), $0.00



check out


 * Shop by Category

 * 
 * My Store: Bucktown



   
   
   
 * Kohl's Card
 * Kohl’s Coupons
 * Order Status Order Status
 * Help
   




We're sorry, JavaScript is required to shop Kohls.com.


Please enable JavaScript in your browser; it's quick and easy! Get instructions
now.






KOHL’S REWARDS®


MEMBER AGREEMENT


TERMS & CONDITIONS — EFFECTIVE MAY 22, 2023

If you are a Kohl's® Cardholder or Kohl’s Rewards® Visa Cardholder, you
authorize Capital One, N.A. and Kohl's, Inc. and its affiliates (“Kohl's,” “us,”
“we,” or “our”), to exchange information about your account(s) and you, so that
you can receive the benefits of the Kohl’s Rewards program, and so that Kohl's
can inform you of additional information, offers and opportunities.

THESE TERMS INCLUDE AN ARBITRATION AGREEMENT, JURY TRIAL WAIVER, AND A CLASS
ACTION WAIVER THAT AFFECT YOUR RIGHTS. IN ARBITRATION, THERE IS NO JUDGE OR
JURY, AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT. DETAILS
ARE SET FORTH BELOW (SECTION XI). PLEASE REVIEW CAREFULLY.

 1. I. KOHL’S REWARDS. The Kohl’s Rewards Program (“Program”) is a rewards
    program offered by Kohl’s in the United States. These Member Agreement Terms
    & Conditions, as well as all additional policies, terms, and conditions
    referenced and incorporated throughout, all of which may be amended from
    time to time (collectively, these “Terms”), contain information about the
    Program and apply to you if: (1) you were enrolled in Kohl’s Yes2You Rewards
    program or any pilot version of the Kohl’s Rewards Program (collectively,
    the “Prior Program”) on or before September 8, 2020; (2) you enrolled in the
    Program in store, on Kohls.com, or in the Kohl’s App; or (3) you have
    otherwise been enrolled in the Program (for example, as a Kohl’s Cardholder
    (defined below)).
    
    II. GENERAL. By enrolling in, or otherwise participating in, the Program,
    you acknowledge that you have read, understood and unconditionally accept to
    be bound by these Terms. Kohl’s reserves the right to modify these Terms,
    without further notice or compensation to you, and you waive any right to
    receive specific individual notice of such modifications. Any updates to
    these Terms will be effective immediately upon posting at
    Kohls.com/KohlsRewardsTerms, and your continued membership in the Program
    constitutes your acceptance of such modifications. These Terms constitute a
    legally binding agreement between Kohl’s and each Member in the Program.
    Accordingly, you expressly represent and warrant that you are eligible for
    the Program (as described below) and will otherwise comply with these Terms.
    If you do not agree to all of these Terms now or at any point in the future
    and wish to be removed from the Program and/or you become ineligible for the
    Program (please see Section III below), please contact Kohl’s Rewards
    Customer Service at 1-844-564-5704 to un-enroll. The Program is separate
    from, and not affiliated with, the Kohl’s Card or Kohl’s Rewards® Visa
    program.
    
    III. ELIGIBILITY. The Program is only open to individual U.S. residents
    (excluding Guam, Puerto Rico, U.S. Virgin Islands and territories) of at
    least 16 years of age. If you are between 16 and the age of majority, you
    represent and warrant that you have obtained permission from your parent or
    legal guardian to be a member of the Program, and you expressly acknowledge
    that you may not be eligible for all Program benefits. Program membership is
    available only to natural persons and the following are ineligible:
    corporations, businesses, non-profit organizations, governmental agencies or
    other entities and Kohl’s may disqualify any such entity discovered to be in
    the Program, which may include forfeiture of your accumulated Kohl's Rewards
    Balance and any unused Kohl’s Cash. Because Kohl’s is a retailer and does
    not sell to individuals or dealers for the purpose of resale to others,
    resellers are also expressly excluded from the Program.
    
    IV. MEMBERSHIP.
    
    a. General.
    
    i. Eligible customers who enroll in the Program (“Member(s)” or “Kohl’s
    Reward Members”) will each be assigned a unique rewards identifier (“Kohl’s
    Rewards Identification Number”) which will be associated with such Member's
    membership account (“Kohl’s Rewards Account”).
    
    ii. Each Member may have only one Kohl’s Rewards Account, which may be
    associated with only one phone number and one email address. Should Kohl’s
    determine, in its sole discretion, that a Member has created multiple Kohl’s
    Rewards Accounts, Kohl’s may consolidate, deactivate, close, and/or
    terminate a Member's Kohl’s Rewards Account(s) without notice.
    
    iii. Your Kohl’s Rewards Account is nontransferable.
    
    iv. No purchase is required to become a Member.
    
    b. Enrollment.
    
    i. Enrollment Channels. Eligible customers may enroll in the Program through
    Kohl’s Rewards digital platform at Kohls.com/KohlsRewards, Kohl’s Rewards
    in-store enrollment, the Kohl’s Rewards page in the Kohl’s App, or through
    the Kohl’s Rewards portion of the Kohl’s Card or Kohl’s Rewards Visa
    application (either in store or online).
    
    ii. Transition of Certain Persons into the Program. Customers enrolled in
    Kohl’s Yes2You Rewards program or the Prior Program were previously enrolled
    into the Program.
    
    iii. Enrollment Process. At the time of enrollment, you may be requested
    and/or required to provide certain information, including without
    limitation, your first and last names, a valid phone number, email address,
    and date of birth, as well as a valid zip code corresponding to your U.S.
    residence mailing address. If you fail to provide valid/accurate
    information, Kohl’s reserves the right, in its sole determination and
    discretion, to terminate your participation in the Program (as set forth
    below).
    
    iv. Linking Accounts. Members shall have the option to link their Kohl’s
    Rewards Account with their Kohls.com account through Kohl’s Rewards digital
    platform at Kohls.com/KohlsRewards. If Kohl’s determines in its reasonable
    discretion that a Member has both an existing Kohl’s Rewards Account and
    kohls.com account, then Kohl’s may link that Member's Kohl’s Rewards Account
    to that Member's existing kohls.com account with, or without, notice to the
    Member.
    
    v. Kohl’s Rewards Identification Number. Upon enrollment into the Program,
    you will be issued a Kohl's Rewards Identification Number, which is
    available in the digital wallet feature on the Kohl’s App or when you access
    your Kohl’s Rewards Account on Kohls.com/KohlsRewards. If you were already
    enrolled in the Prior Program, your Kohl’s Rewards Identification Number
    will continue to be effective. If you already maintain a private label
    credit card account through the Kohl’s Card program (“Kohl’s Cardholder”),
    then under certain circumstances Kohl’s may link your Kohl’s Rewards Account
    to your Kohl’s Card account. If your Kohl’s Card or Kohl’s Rewards Visa
    account already has a Kohl’s Rewards Account linked to it, your Kohl’s
    Rewards Account may remain separate from your Kohl’s Card or Kohl’s Rewards
    Visa account.
    
    V. KOHL’S CASH COUPON.
    
    a. Kohl’s Rewards Every Day Earn. As a Member, you have the opportunity
    every day to earn Kohl’s rewards on all Qualifying Purchases (defined below)
    made in store or online (“Every Day Kohl’s Rewards”) as set forth below as
    long as you identify yourself as a Member (by logging into your linked
    Kohl’s Rewards Account on Kohls.com or the Kohl’s App prior to making a
    purchase via those channels; presenting or using your linked Kohl’s Card
    (for those Kohl’s Cardholders enrolled in the Program) or Kohl’s Rewards
    Visa (for those Kohl’s Rewards Visa Cardholders enrolled in the Program)
    online or in store; or providing your phone number or email address that is
    associated with your Kohl’s Rewards Account or Kohl’s Rewards Identification
    Number at in-store checkout).
    
    i. Qualifying Purchases. Qualifying purchases are calculated after all
    coupons and/or discounts are applied, before shipping, fees, or tax is
    imposed, and do not include the purchase of gift cards at Kohl’s
    (“Qualifying Purchase(s)”). If merchandise from a Qualifying Purchase that
    earns Kohl’s rewards is returned or price adjusted, the value of the earned
    Kohl’s rewards and/ or Kohl’s Cash will be reduced to reflect any unearned
    value.
    
    ii. Kohl’s Rewards Members Earn Rate. Members will earn Kohl’s rewards at a
    rate of 5% of Qualifying Purchases every day.
    
    iii. Kohl’s Rewards Cardholder Earn Rate. Members who are also Kohl’s
    Cardholders will earn Kohl’s rewards at a rate of 7.5% of Qualifying
    Purchases every day when made with their Kohl’s Card linked to the Kohl’s
    Cardholders' Kohl’s Rewards Account (“Kohl’s Rewards Cardholder Earn Rate”).
    If a Qualifying Purchase is made using a form of tender other than a linked
    Kohl’s Card, then Kohl’s rewards will be earned at a rate of 5% of the
    transaction subtotal for Qualifying Purchases (as set forth above). Split
    tender transactions that include Qualifying Purchase(s) will receive the
    Kohl’s Rewards Cardholder Earn Rate only on the portion of the transaction
    attributed to the Qualifying Purchase made with a linked Kohl’s Card, with
    the earn rate of the remaining portion of the transaction (if any) subject
    to these Terms.
    
    iv. Kohl’s Rewards Visa Cardholders Earn Rate. For Kohl’s Rewards Visa
    Cardholders, Qualifying Purchases will include purchases made outside of
    Kohl’s. By using the Kohl’s Rewards Visa, you will earn 3% in Kohl’s rewards
    on purchases at gas stations, 2% in Kohl’s rewards on purchases made at
    grocery stores and 1% in Kohl’s rewards on all other purchases everywhere
    Visa is accepted. Gas station merchants include merchants whose primary line
    of business is the sale of automotive gasoline that can be purchased inside
    the service station or at the automated fuel pump. Purchases made at grocery
    stores associated with discount stores or super stores, including warehouse
    clubs (e.g., Costco or Walmart), and convenience stores will earn 1% in
    Kohl’s rewards.
    
     * Kohl’s uses merchant category codes to determine whether your purchase is
       within a certain category which earns additional Kohl’s rewards.
       Merchants determine the merchant category code used to identify
       transactions, which could impact the amount of Kohl’s rewards you earn.
       Kohl’s is not responsible for merchant category codes used by merchants.
     * Purchases made through third-party payment accounts, mobile or wireless
       card readers, mobile or digital wallets or similar technology may not
       receive a higher (or any) percentage reward, depending on how the
       technology is set up to process the transaction.
     * Cash advances and balance transfers, and account access checks are not
       considered purchases and will not earn Kohl’s rewards.
    
    
    
    v. Kohl’s Cash Coupons Issued or Balance Carry-Forward. When your Kohl’s
    rewards balance is equal to or exceeds $5 as of the last day of the month,
    then a digital Kohl’s Cash coupon will be activated and issued in $5
    increments on or about the first day of the following month (“Kohl’s Cash”).
    Each Kohl’s Cash coupon shall expire 30 days after issuance and may be
    redeemed only prior to its expiration. Any remaining Kohl’s rewards balance
    that does not meet the $5 activation threshold (after the Kohl’s Cash coupon
    has been issued) will carry forward and will be saved in your digital
    “Kohl’s Rewards Balance” and stored for subsequent redemption opportunities.
    You can review your Kohl’s Rewards Balance by logging into your Kohl’s
    Rewards Account on Kohls.com or within your digital wallet in the Kohl’s
    App. If your Kohl’s Rewards Balance is less than $5 for more than 12 months,
    then it will automatically expire.
    
    vi. Kohl’s Rewards Accrual. Your Kohl’s Rewards Account may require up to 60
    days to reflect the accrual of all Kohl’s rewards activity, including,
    without limitation, the Kohl’s Rewards Cardholder and the Kohl’s Rewards
    Visa Cardholder earn rates set forth above.
    
    b. Event Kohl’s Cash. From time to time, Kohl’s will have Kohl’s Cash
    promotional events (“Earn Events”) during which all Kohl’s customers,
    including Members and non-Members, are eligible to earn $10 in Kohl’s Cash
    for every $50 spent on Qualifying Purchases at a Kohl’s store or online, in
    a single transaction during the stated Earn Event window (“Event Kohl’s
    Cash”). Event Kohl’s Cash will be earned in addition to the Every Day Kohl’s
    Rewards that Members earn on Qualifying Purchases. Each time an Event Kohl’s
    Cash coupon is issued, the value of the coupon will only reflect Event
    Kohl’s Cash.
    
    c. Kohl’s Cash Redemption. All issued Kohl’s Cash coupons can be redeemed at
    a Kohl’s store or online only during its stated redemption window. The
    redemption window for Kohl’s Cash coupons will be 30 days from issuance of
    the Kohl’s Cash coupon. The redemption window for your Kohl’s Cash and other
    coupon details, exclusions, and terms may be found online or as set forth on
    the Kohl’s Cash coupon. All issued Kohl’s Cash that is unused during its
    stated redemption window will expire after the applicable redemption window.
    Kohl’s Cash® coupons and other dollar-off discounts will be applied prior to
    percent-off total purchase discounts/coupons. Kohl’s Cash® may not be
    redeemed (1) to purchase Sephora at Kohl’s merchandise; (2) to purchase
    Kohl’s Cares® cause merchandise or other charitable items; (3) to purchase
    gift cards; (4) as price adjustments on prior purchases; (5) to reduce a
    Kohl’s Card, Kohl’s Rewards Visa, or any third-party charge account balance;
    or (6) to pay for any services or fees, including taxes and shipping. If
    merchandise purchased earning a Kohl’s Cash® coupon is subsequently returned
    or price adjusted, the value of the Kohl’s Cash® previously earned and/or
    the amount of the merchandise refund will be reduced to reflect any unearned
    value. Return value of merchandise purchased with a Kohl’s Cash® coupon may
    be subject to adjustment. Kohl’s Cash coupons are not legal tender and are
    nontransferable. Kohl’s Cash coupon terms are set forth on the coupon and
    are subject to change at any time.
    
    VI. OTHER PROGRAM FEATURES & BENEFITS.
    
    a. Offers. Members will receive offers throughout a 12-month period. Offers
    may include, but are not limited to, percent-off and dollar-off coupons. The
    number and type of offers may vary depending upon whether you are a Kohl’s
    Cardholder or Kohl’s Rewards Visa Cardholder and your status as a Kohl’s
    Cardholder or Kohl’s Rewards Visa Cardholder, and the offers may be
    personalized based upon your shopping behavior, preferences and interactions
    with Kohl’s. Offers will include additional details, exclusions and terms.
    
    b. Limited Time Promotions. Kohl’s may, in its sole discretion, run special
    limited time promotions available only to Members, Kohl’s Cardholders,
    Kohl’s Rewards Visa Cardholders, and/or select members within these groups.
    
    c. Other Benefits. Kohl’s may, in its sole discretion, provide additional
    Program features and benefits to Members, Kohl’s Cardholders and/or Kohl’s
    Rewards Visa Cardholders, whether made available for a limited time or on a
    consistent basis.
    
    VII. KOHL’S REWARDS ACCOUNT ACCESS & MEMBER COMMUNICATIONS. You may access
    or view your Kohl’s Rewards Account, membership activity, and Kohl’s Cash
    balance, as well as the most current Program information and these Terms, at
    Kohls.com/KohlsRewards and/or through your Kohl’s App. When you visit our
    Kohl’s stores, our associates can look-up your Kohl’s Rewards Account
    information if you provide your phone number or email address associated
    with your Kohl’s Rewards Account, Kohl’s Rewards Identification Number, or
    present your Kohl’s Card that is linked to your Kohl’s Rewards Account. By
    enrolling or otherwise participating in the Program, you agree to receive
    transactional emails and promotional email offer updates from Kohl’s,
    including, without limitation, emails relating to the Program and/or other
    Kohl’s promotions, offers, and/or programs. Members may unsubscribe from
    promotional emails at any time via the unsubscribe link in those emails;
    provided, however, if you unsubscribe from Kohl’s e-mails, you may no longer
    receive those Program benefits which are distributed by email. For
    information about your membership in the Program, contact Kohl’s Rewards
    Customer Service at 1-844-564-5704.
    
    VIII. PROGRAM MODIFICATION AND TERMINATION. The Program, its benefits, and
    the interpretation/application of its Terms are offered at the sole
    discretion of Kohl’s. Kohl’s reserves the right to modify the Program and
    any of these Terms, features or benefits at any time with or without notice
    to you (including without limitation, the rate at which Kohl’s Cash coupons
    can be earned). The Program has no predetermined termination date and may
    continue until such time as Kohl’s elects, in its sole discretion, to
    terminate the Program. In addition, Kohl’s reserves the right, in its sole
    discretion, to extend additional benefits or promotional offers to certain
    Members based on use of a Kohl’s Card or Kohl’s Rewards Visa, purchase
    activity or volumes and Program participation. Kohl’s reserves the right to
    add, remove, modify or otherwise change promotional opportunities at any
    time, in its sole discretion, with or without notice to Members.
    
    IX. KOHL’S REWARDS ACCOUNT CLOSURE. Kohl’s may, in its sole discretion,
    terminate, close, and/or deactivate any Kohl’s Rewards Account(s) that it
    deems, in its sole discretion, is inactive. Inactive Kohl’s Rewards Accounts
    may include, without limitation, any Kohl’s Rewards Account(s) that have not
    been used to purchase merchandise at a Kohl’s store within the preceding 12
    consecutive months. Members who independently desire to close their Kohl’s
    Rewards Account may do so by calling Kohl’s Rewards Customer Service at
    1-844-564-5704. Members who close their Kohl’s Rewards Account will forfeit
    all accumulated Kohl’s Rewards Balance, subject to applicable law, and any
    unused Kohl’s Cash will expire after the applicable redemption window.
    
    If these Terms or any other Kohl’s terms and conditions for any of its
    programs, offerings, or product purchases are violated or abused, as
    determined in Kohl’s sole discretion, Kohl’s reserves the right, without
    prior notice, to: (a) reject an order or otherwise limit the quantity of
    items purchased per person, per household or per order; (b) terminate,
    close, and/or deactivate any Kohl’s Rewards Account or any other
    Kohl’s-affiliated program or accounts; (c) deactivate or invalidate any
    accumulated Kohl’s Cash, Kohl’s rewards, and/or discount coupons or codes,
    including within an associated Kohl’s online account or Kohl’s digital
    wallet; and (d) prohibit further purchases, participation in, and access to
    any Kohl’s platforms, sites or programs. In the event of any such
    termination, closure, and/or deactivation, Kohl’s reserves the right to
    invalidate improperly awarded or issued Kohl’s Cash and/or to close a Kohl’s
    Rewards Account altogether, without notice. If your Kohl’s Rewards Account
    is terminated, closed, consolidated, and/or deactivated by you or Kohl’s,
    your accumulated Kohl’s Rewards Balance and unused Kohl’s Cash balance may
    be deactivated and/or invalidated.
    
    X. ADDITIONAL TERMS.
    
    a. License. Subject to these Terms, Kohl’s hereby grants you a
    non-exclusive, non-transferable license (without the right to sublicense)
    for so long as you participate in the Program and adhere to these Terms, to
    access, participate in and use the Program services. You agree that you
    obtain no rights other than the rights and licenses expressly granted
    herein.
    
    b. Entire Agreement. You agree to comply with terms and conditions of this
    Membership Agreement, as well as the terms and conditions of the following
    (all of which are referred to as “Terms” in Section II of these Membership
    Agreement Terms & Conditions): (i) Kohl’s Privacy Policy (referenced below);
    (ii) Kohl’s Legal Notices available at Legal Notices on Kohls.com; (iii) any
    and all other policies and rules as set forth in Program materials, either
    in print or on the Program web site or Kohl’s App; (iv) Kohl’s Card Member
    Agreement (if you are also a Kohl’s Cardholder); and (v) Capital One
    Customer Agreement (if you are also a Kohl’s Rewards Visa Cardholder). New
    Terms may be added and/or existing Terms may be amended from time-to-time.
    These Terms, as so amended, will be posted on the Program web site or Kohl’s
    App, and your continued participation in the Program thereafter will
    constitute acceptance of all such updated terms.
    
    c. Privacy Policy. By enrolling or otherwise participating in the Program,
    you acknowledge and agree that the information you provide as a member of
    the Program will be released to Kohl’s and Kohl’s affiliates as well as
    third parties to carry out the Program on Kohl’s behalf and as otherwise set
    forth in Kohl’s Privacy Policy.
    
    d. California Notice of Financial Incentive. Under California law, the
    Program may be considered a financial incentive. You can review our Notice
    of Financial Incentive here.
    
    e. Kohl’s Employees. Kohl’s employees may be restricted from participating
    in certain features of the Program pursuant to applicable Kohl’s policies,
    as determined by Kohl’s in its sole discretion.
    
    f. Trademarks. “Kohl’s” as well as related product and service names, design
    marks and slogans, are registered trademarks of KIN, Inc.
    
    XI. ARBITRATION AGREEMENT; JURY TRIAL WAIVER; CLASS ACTION WAIVER;
    JURISDICTION AND VENUE.
    
    PLEASE READ THIS SECTION CAREFULLY. IT CONTAINS AN ARBITRATION AGREEMENT.
    THIS SECTION MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR
    RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. THIS
    SECTION ALSO CONTAINS PROCEDURES FOR FINAL BINDING INDIVIDUAL ARBITRATION
    AND A WAIVER OF ANY AND ALL RIGHTS TO PROCEED IN A CLASS, COLLECTIVE,
    CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION
    (COLLECTIVELY, “CLASS ACTION”) IN ARBITRATION OR LITIGATION.
    THIS SECTION ALSO ADDRESSES THAT YOU AND KOHL’S ARE GIVING UP THE RIGHT TO
    HAVE A JURY TRIAL TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW AND TO
    FILE OR PARTICIPATE IN A CLASS ACTION SUBJECT TO THE LIMITED EXCLUSION
    BELOW. IN ARBITRATION, DISPUTES ARE RESOLVED BY AN ARBITRATOR, NOT A JUDGE
    OR JURY, AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.
    
    Most customer concerns can be resolved by calling Customer Service at
    1-855-564-5105. In the event Customer Service is unable to resolve a
    complaint to your satisfaction, this Section XI explains how any Dispute (as
    defined below) will be resolved.
    
    For purposes of this Section XI, the terms “Kohl’s,” “our,” “we,” or “us”
    include Kohl’s, Inc., its parent Kohl’s Corporation, as well as any of their
    respective present or future affiliates or subsidiaries, and any persons or
    entities (including agents, representatives, or employees) related to Kohl’s
    or its present or future affiliates or subsidiaries.
    
    a. Arbitration Agreement. YOU AND KOHL’S AGREE THAT ANY DISPUTE (DEFINED
    BELOW) SHALL BE RESOLVED BY FINAL AND BINDING INDIVIDUAL ARBITRATION EXCEPT
    AS OTHERWISE PROVIDED HEREIN. NOTWITHSTANDING THE FOREGOING, EITHER PARTY
    MAY ELECT TO HAVE INDIVIDUAL CLAIMS HEARD IN SMALL CLAIMS COURT IF THOSE
    CLAIMS QUALIFY FOR SMALL CLAIMS COURT AND SO LONG AS THE MATTER REMAINS IN
    SUCH COURT AND IS NOT REMOVED OR APPEALED TO A COURT OF GENERAL JURISDICTION
    AND ADVANCES ONLY ON AN INDIVIDUAL (NON-CLASS ACTION BASIS). ANY DISPUTE
    OVER WHETHER CLAIMS QUALIFY FOR SMALL CLAIMS COURT IS FOR THE SMALL CLAIMS
    COURT TO DECIDE IN THE FIRST INSTANCE AND, IF NECESSARY, FOR A COURT OF
    COMPETENT JURISDICTION TO DECIDE.
    
    You and Kohl’s agree that these Terms affect interstate commerce and that
    the Federal Arbitration Act, 9 U.S.C. § 1 et seq., and federal arbitration
    law apply to this Arbitration Agreement and govern all questions as to
    whether a Dispute is subject to arbitration. For purposes of this
    Arbitration Agreement, “Dispute” shall include, but is not limited to, any
    claims or controversies between you and Kohl’s that are related to the
    Program, including, but not limited to, your use of the Site, sales,
    returns, refunds, cancellations, defects, policies, privacy, advertising,
    and/or any communications between you and Kohl’s, whether occurring on the
    Site, in-store, or otherwise, even if the Dispute arises after the
    termination of your relationship with Kohl’s. “Dispute” also includes,
    without limitation, claims that: (a) you bring against Kohl’s; (b) Kohl’s
    brings against you; (c) in any way relate to or arise out of any aspect of
    the relationship between you and Kohl’s, whether based in contract, tort,
    statute, fraud, misrepresentation, advertising claims, or any other legal
    theory; (d) arose before you entered into these Terms or out of a prior
    agreement with Kohl’s (including, without limitation, claims relating to
    advertising); (e) are subject to ongoing litigation where you are not a
    party or a member of a certified class; and/or (f) arise after the
    termination of the Program or these Terms. “Dispute,” however, does not
    include disagreements or claims concerning patents, copyrights, trademarks,
    and trade secrets and claims of piracy or unauthorized use of intellectual
    property or claims for personal bodily injury, which shall not be subject to
    arbitration or the notice and informal process described below. “Dispute”
    also does not include any dispute arising under the terms and conditions
    controlling your Kohl's Card or Kohl's Rewards Visa, or related to your
    Kohl's Card account or Kohl's Rewards Visa account. The arbitrator shall
    decide all issues except for: (a) those that are specifically reserved for a
    court herein; (b) those issues relating to the scope, validity, and
    enforceability of the Arbitration Agreement or any of the provisions of
    Section XI; (c) any issues arising from or relating to the arbitrability of
    any Dispute; and (d) whether the arbitration administrator cannot or will
    not administer the arbitration in accordance with this Arbitration
    Agreement—all of which are for a court of competent jurisdiction to decide.
    These Terms and this Arbitration Agreement do not prevent you from bringing
    your Dispute to the attention of any federal, state, or local government
    agency.
    
    i. Mandatory Pre-Arbitration Informal Dispute Resolution. You and Kohl’s
    agree to engage cooperatively to try to resolve any Dispute informally prior
    to you or Kohl’s initiating an arbitration proceeding. You or Kohl’s must
    first send a written notice to the other party providing a detailed
    description of the Dispute; your or our name and contact information
    (address, telephone number, email address, and account number if
    applicable); sufficient information to enable you or us to identify any
    transaction at issue (including any receipts or purchase details); and a
    detailed description of: (a) the nature and basis of the Dispute and any
    claims and (b) the nature and basis of the relief sought (including a
    detailed calculation of any damages). Your notice to us must be personally
    signed by you (and your attorney if you are represented by legal counsel).
    Our notice to you must be personally signed by a Kohl’s representative (and
    our attorney if we are represented by legal counsel).
    
    Your notice to Kohl’s must be sent to Kohl’s, Legal Department, N56 W17000
    Ridgewood Drive, Menomonee Falls, Wisconsin 53051. Our notice to you must be
    sent to the most recent contact information that you have provided to us.
    For a period of 60 days from the date of receipt of a completed notice from
    the other party, you and we will work together using reasonable efforts to
    try to resolve the Dispute. If requested by us in connection with a notice
    initiated by you, you agree to personally participate in an individualized
    telephone settlement conference (and if you are represented by an attorney,
    your attorney may also participate) to discuss a potential early resolution
    of the matter. If requested by you in connection with a notice initiated by
    us, we agree to have a Kohl’s representative personally participate in an
    individualized, telephone settlement conference (and if we are represented
    by an attorney, our attorney may also participate). If the Dispute is not
    resolved within this 60-day period (which can be extended by agreement of
    the parties), you or we may commence arbitration consistent with the process
    set forth below. Compliance with this informal dispute resolution process is
    mandatory and a condition precedent to initiating arbitration.
    Any applicable limitations period (including statutes of limitations) shall
    be tolled while the parties engage in this informal dispute resolution
    process.
    If the sufficiency of a notice or compliance with this informal dispute
    resolution process is at issue, such issue may be raised with and decided by
    a court of competent jurisdiction at either party’s election, and any
    arbitration shall be stayed pending resolution of the issue. The court shall
    have the authority to enforce this condition precedent to arbitration, which
    includes the power to enjoin the filing or prosecution of a demand for
    arbitration or the assessment or payment of arbitration fees. You or we may
    also elect to raise non-compliance with this informal dispute resolution
    process and seek relief in arbitration.
    
    ii. Arbitration Rules and Procedures; Individualized Relief; Fees. To begin
    an arbitration proceeding, you must send an arbitration demand to National
    Arbitration and Mediation (“NAM”) with a copy to Kohl’s Registered
    Agent/Legal Department, located at: Kohl’s Legal Department, N56 W17000
    Ridgewood Drive, Menomonee Falls, Wisconsin 53051, or we must send an
    arbitration demand to NAM with a copy sent to you at the most current
    address we have on file.
    
    The arbitration demand must be accompanied by a certification of completion
    of the informal dispute resolution process and a copy of the notice. The
    arbitration demand and certification must be personally signed by you or
    your attorney, if you are represented by legal counsel (if you are
    initiating arbitration) or by a Kohl’s representative or our attorney, if we
    are represented by legal counsel (if we are initiating arbitration). By
    filing the arbitration demand, the party and its attorney initiating the
    arbitration represent that to the best of their information, knowledge, and
    belief, formed after a reasonable inquiry that: (a) the arbitration demand
    is not being presented for any improper purpose, such as to harass, cause
    unnecessary delay, or needlessly increase the cost of dispute resolution;
    (b) the claims or other legal contentions are warranted by existing law or
    by a nonfrivolous argument for extending, modifying, or reversing existing
    law or for establishing new law; and (c) the factual contentions have
    evidentiary support or, if specifically so identified, will likely have
    evidentiary support after reasonable opportunity for further investigation
    or discovery. The arbitrator is expressly authorized to impose any sanctions
    available under Federal Rule of Civil Procedure 11 on represented parties
    and their counsel.
    
    The arbitration will be administered by NAM under its applicable rules,
    including the Comprehensive Dispute Resolution Rules and Procedures and/or
    the Supplemental Rules for Mass Arbitration Filings, as applicable (“NAM
    Rules”), as modified by this Arbitration Agreement. The NAM Rules and fee
    information are available at www.namadr.com. If NAM is unavailable or
    unwilling to administer the arbitration consistent with the NAM Rules as
    modified by this Arbitration Agreement, the parties shall agree on an
    administrator that will do so. If the parties cannot agree on an
    administrator, they shall jointly petition a court of competent jurisdiction
    to appoint an administrator that will administer the arbitration consistent
    with the NAM Rules as modified by this Arbitration Agreement. Payment of all
    arbitration fees will be governed by the NAM Rules as modified by this
    Arbitration Agreement. Kohl’s will consider a request to reimburse the
    consumer filing fee upon a demonstration of hardship. You and we agree that
    the parties have a shared interest in reducing the fees and costs and
    increasing the efficiencies associated with arbitration. Therefore, you or
    we may elect to engage with NAM regarding fees, and you and we agree that
    the parties (and your and our counsel, if you and we are represented) will
    work together in good faith to ensure that arbitration remains
    cost-effective for all parties.
    
    You may choose to have the arbitration conducted by a phone, video, or
    in-person hearing, or through written submissions, except any Dispute
    seeking $25,000 or more or injunctive relief shall have an in-person or
    video hearing. You and Kohl’s reserve the right to request a hearing in any
    matter from the arbitrator. You and Kohl’s agree that you and a Kohl’s
    representative will personally appear at any hearing (along with your and
    our respective legal counsel, if the parties are represented by counsel). If
    an in-person arbitration hearing is required, then it will be conducted at a
    location that is reasonably convenient to you or at another mutually
    agreed-upon location.
    
    The arbitration will be conducted by a single arbitrator who will apply
    these Terms as a court would and will adjudicate any Dispute according to
    applicable law and facts based upon the record only. The arbitrator shall
    issue a reasoned written award. The cost-shifting provisions of Federal Rule
    of Civil Procedure 68 shall apply and be enforced by the arbitrator after
    entry of an award. The arbitration award shall have no preclusive effect in
    any other arbitration or proceeding that does not involve you and Kohl’s. An
    award that has been satisfied may not be entered in court.
    
    UNLESS BOTH YOU AND WE AGREE OTHERWISE, ALL CLAIMS AND DISPUTES WITHIN THE
    SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN
    INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, COLLECTIVE, OR PRIVATE
    ATTORNEY GENERAL BASIS. CLAIMS OF MORE THAN ONE PERSON CANNOT BE ARBITRATED
    JOINTLY OR BE CONSOLIDATED WITH THOSE OF ANY OTHER PERSON. ADDITIONALLY, YOU
    AND KOHL’S AGREE THAT THE ARBITRATOR MAY AWARD INDIVIDUAL RELIEF AVAILABLE
    IN COURT (INCLUDING, WITHOUT LIMITATION, DAMAGES, DECLARATORY, INJUNCTIVE,
    OR OTHER EQUITABLE RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING
    RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT
    PARTY'S PARTICULAR CLAIM. THE ARBITRATOR MAY NOT ISSUE A “PUBLIC
    INJUNCTION.” THE ARBITRATOR DOES NOT HAVE THE POWER TO VARY THESE CLASS
    ACTION WAIVER PROVISIONS. IF, FOR ANY REASON, A COURT OF COMPETENT
    JURISDICTION HOLDS THAT THESE RESTRICTIONS ARE UNENFORCEABLE WITH RESPECT TO
    A PARTICULAR CLAIM OR REQUEST FOR RELIEF (SUCH AS A REQUEST FOR PUBLIC
    INJUNCTIVE RELIEF), AND ALL APPEALS FROM THAT DECISION HAVE BEEN EXHAUSTED
    (OR THE DECISION IS OTHERWISE FINAL), THE PARTIES AGREE THAT THE PARTICULAR
    CLAIM OR REQUEST FOR RELIEF MAY PROCEED IN A COURT OF COMPETENT JURISDICTION
    BUT SHALL BE STAYED PENDING ARBITRATION OF ALL REMAINING CLAIMS AND REQUESTS
    FOR RELIEF.
    
    iii. Additional Procedures for Mass Filings. You and Kohl’s agree that these
    procedures (in addition to all others provided in Section XI) shall also
    apply if you choose to participate in a “Mass Filing” (defined below).
    
    If 25 or more similar Disputes (including yours) are asserted against Kohl’s
    by the same or coordinated counsel or are otherwise coordinated (“Mass
    Filing”), consistent with the definition and criteria of Mass Filing set
    forth in the NAM Rules, you understand and agree that by choosing to be part
    of a Mass Filing, these additional procedures shall apply, and the
    resolution of your Dispute might be delayed and ultimately proceed in court
    if not resolved through the process set forth below. The parties agree that
    throughout this process, their counsel shall meet and confer in an effort to
    informally resolve the Disputes, streamline procedures, address the informal
    exchange of information, modify the number of Disputes to be adjudicated and
    to promote efficiency, conservation of resources, and the resolution of
    claims.
    
    If your claim is part of a Mass Filing, any applicable limitations periods
    (including statutes of limitations) shall be tolled for your Dispute from
    the time that the Mass Filing is first submitted to NAM until your Dispute
    proceeds in arbitration or is settled, withdrawn, otherwise resolved, or
    opted out of arbitration pursuant to this Section XI.
    
    STAGE ONE: Assuming there are at least 100 Disputes submitted as part of the
    Mass Filing, your counsel and our counsel shall each select 50 Disputes (per
    side) to proceed as cases in individual arbitration proceedings as part of
    an initial staged process. Alternatively, either side’s counsel may elect to
    have their 50 cases selected randomly. The number of Disputes to be selected
    to proceed as part of this initial staged process can be increased by
    agreement of counsel for the parties (and if there are fewer than 100
    Disputes, all shall proceed individually in Stage One). Each of the 100 (or
    fewer) cases shall be assigned to a different arbitrator and proceed in
    individual arbitrations. If a case is withdrawn without the consent of both
    parties, then another Dispute shall be selected consistent with the
    selection process referenced above to proceed as part of this Stage One. The
    remaining Disputes shall not be filed or deemed filed in arbitration nor
    shall any arbitration fees be assessed or collected in connection with those
    claims until they are selected to proceed to individual arbitration
    proceedings as part of a staged process. If after this initial set of
    proceedings the parties are unable to informally resolve the remaining
    Disputes, they shall participate in a global mediation session with a
    retired federal or state court judge to be jointly selected by counsel for
    the parties in an effort to resolve the remaining Disputes (as informed by
    the adjudications of cases in Stage One), and Kohl’s shall pay the
    mediator’s fee.
    
    STAGE TWO: If the remaining Disputes have not been resolved at the
    conclusion of Stage One, counsel for the claimants and counsel for Kohl’s
    shall each select 100 Disputes per side to be filed and to proceed as cases
    in individual arbitrations as part of a second staged process, subject to
    any procedural changes the parties agree to in writing following mediation
    or through continuing, good faith discussions. Alternatively, either side’s
    counsel may elect to have their 100 Disputes selected randomly. The number
    of Disputes to be selected to proceed as part of this second staged process
    can be increased by agreement of counsel for the parties (and if there are
    fewer than 200 Disputes, all shall proceed individually in Stage Two). No
    more than 3 cases may be assigned to a single arbitrator to proceed
    individually unless the parties agree otherwise. If a case is withdrawn
    without the consent of both parties, then another Dispute shall be selected
    consistent with the selection process referenced above to proceed as part of
    this Stage Two. The remaining Disputes shall not be filed or deemed filed in
    arbitration nor shall any arbitration fees be assessed or collected in
    connection with those claims. After this second set of staged proceedings is
    completed, the parties shall engage in a global mediation session of all
    remaining Disputes with a retired federal or state court judge to be jointly
    selected by counsel for the parties in an effort to resolve the remaining
    Disputes (as informed by the adjudications of cases in Stages One and Two),
    and Kohl’s shall again pay the mediator’s fee.
    
    Upon the completion of the global mediation session set forth in Stage Two,
    each remaining Dispute (if any) that is not settled or not withdrawn shall
    be opted out of arbitration and may only proceed in a court of competent
    jurisdiction consistent with these Terms. Notwithstanding the foregoing,
    counsel for the parties may mutually agree in writing to proceed with the
    adjudication of the remaining Disputes in individual arbitration proceedings
    consistent with the process set forth in Stage Two (except Disputes shall be
    randomly selected and mediation shall be elective by agreement of counsel
    for the parties) or through another mutually-agreeable process.
    
    A court of competent jurisdiction shall have the authority to enforce the
    Additional Procedures for Mass Filings section of the Arbitration Agreement,
    including by enjoining the Mass Filing, the prosecution or administration of
    arbitrations, and the assessment or collection of arbitration fees.
    
    The Additional Procedures for Mass Filings section of the Arbitration
    Agreement and each of its requirements are essential parts of this
    Arbitration Agreement. If, after exhaustion of all appeals, a court of
    competent jurisdiction decides that this section applies to your Dispute and
    is not enforceable, then your Dispute shall not proceed in arbitration and
    shall only proceed in a court of competent jurisdiction consistent with the
    remainder of the Terms.
    
    iv. Opt-out. You have the right to opt out of arbitration by sending your
    personally signed, written notice of your decision to opt out to the
    following address: Kohl’s, Legal Department, N56 W17000 Ridgewood Drive,
    Menomonee Falls, Wisconsin 53051, postmarked within 60 days of the first
    time you agreed to terms with Kohl’s that included an arbitration agreement.
    You must include: (a) your name and residential address; (b) the email
    address and/or telephone number associated with your account; and (c) a
    clear statement that you want to opt out of arbitration and seek to have any
    Dispute addressed in a court of competent jurisdiction consistent with these
    Terms. By opting out of arbitration, all other provisions in these Terms,
    including the class action waiver and jury trial waiver, remain in effect to
    the fullest extent permissible by applicable law.
    
    v. Severability and Survival. Except as specifically provided in the
    Arbitration Agreement (e.g., the Additional Procedures for Mass Filings), if
    any part or parts of this Arbitration Agreement is/are found by a court of
    competent jurisdiction to be invalid or unenforceable as to your Dispute,
    then such specific part or parts shall be of no force and effect and shall
    be severed, and the remainder of the Arbitration Agreement shall continue in
    full force and effect. This Arbitration Agreement will survive the
    termination of the Program and these Terms.
    
    vi. Future Changes to Arbitration Agreement. If we make any future changes
    to this Arbitration Agreement (other than a change to our mailing address),
    you may reject any such change by sending your personally signed, written
    notice to the following address: Kohl’s, Legal Department, N56 W17000
    Ridgewood Drive, Menomonee Falls, Wisconsin 53051, postmarked within 30 days
    of the change. Such written notice does not constitute an opt-out of
    arbitration altogether. By rejecting any future change, you are agreeing
    that you will arbitrate any Dispute between you and Kohl’s in accordance
    with this version of the Arbitration Agreement.
    
    b. Waiver of Jury Trial; Waiver of Class Actions. TO THE FULLEST EXTENT
    PERMISSIBLE BY APPLICABLE LAW, YOU AND KOHL’S WAIVE THE RIGHT TO A JURY
    TRIAL. YOU AND KOHL’S ALSO WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A
    CLASS ACTION IN ARBITRATION OR IN LITIGATION IN COURT. NOTWITHSTANDING THE
    FOREGOING, THE PARTIES RETAIN THE RIGHT TO PARTICIPATE IN A CLASS-WIDE
    SETTLEMENT.
    
    c. Jurisdiction and Venue. Unless you and Kohl’s agree otherwise, to the
    fullest extent permitted by law, the state and federal courts that encompass
    Waukesha County, Wisconsin, shall have exclusive jurisdiction over any
    disputes (except for claims brought in small claims court) that are not
    subject to arbitration, that are opted out of arbitration pursuant to this
    Section XI, or over any action that seeks to enforce or challenge the
    enforceability of the Arbitration Agreement or any provision of the
    Arbitration Agreement or these Terms. You and Kohl’s consent to the
    jurisdiction of those courts and waive any objections as to personal
    jurisdiction or as to the laying of venue in such courts because of (a)
    inconvenient forum; or (b) any other basis or any right to seek to transfer
    or change venue of any such action to another court.






Back to Top
Share Feedback


CONNECT WITH US

 * Facebook
 * Twitter
 * Pinterest
 * Instagram
 * YouTube


GET OUR
APP

Scan the code to download
the Kohl’s App today.

Learn More


CUSTOMER SERVICE

 * Contact Us
 * Order Status
 * Exclusions
 * Shipping
 * Returns
 * Rebates
 * Recalls
 * Product Guides
 * Kohl’s Cash


SHOP KOHL’S

 * Today’s Ad
 * Get 15% off when you
   sign up for our emails
 * Site Map
 * Store Locator
 * Gift Cards
 * Kohl’s Coupons
 * Kohl’s Blog


MY ACCOUNT

 * Sign In
 * My Account
 * Update Password
 * Order Status
 * Rewards Account
 * Gift Card Balance &
   Kohl’s Cash Balance


KOHL’S CARD & REWARDS

 * Kohl's Card
 * Kohl's Rewards
 * Manage my Card
 * Pay my Card
 * Apply for a Kohl’s Card
 * See if you prequalify
 * See if you prequalify


ABOUT KOHL’S

   
 * Community
 * Diversity & Inclusion
 * Sustainability
 * Careers
 * Apply for Seasonal Jobs
 * Associate Services
 * Investor Relations
 * Affiliate Program
 * Advertise with Us

© 2023 Kohl’s, Inc.
KOHL’S® and Kohl’s brand names are trademarks owned by KIN, Inc.
All rights reserved.

Android, Google Play and the Google Play logo are trademarks of Google Inc. App
Store is a service mark of Apple Inc.

 * Legal Notices,
 * Privacy Policy,
 * California Privacy Policy,
 * Do Not Sell or Share My Personal Information,
 * About Our Ads,
 * California Transparency in Supply Chains Act







left iconright icon

Feedback Will open a new window




COOKIE PREFERENCE CENTER




 * KOHL'S COOKIES


 * REQUIRED COOKIES


 * SALE OR SHARING OF PERSONAL INFORMATION (INCLUDING TARGETED ADVERTISING)

KOHL'S COOKIES

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Under law, California and Virginia
residents have the right to tell us not to “sell” their personal information. At
Kohl’s, the only “sales” we make (as defined by Applicable law) are to share
certain information among our affiliates consisting of cookies stored on your
browser to provide more relevant ads to you on our sites, apps, and on other
sites that you visit. On this page you can choose not to allow some types of
cookies. Click on the different category headings to find out more and change
the default settings. However, blocking some types of cookies may impact your
experience of the site and the services we are able to offer.

REQUIRED COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not work.
These cookies do not store any personally identifiable information.

SALE OR SHARING OF PERSONAL INFORMATION (INCLUDING TARGETED ADVERTISING)

Sale or Sharing of Personal Information (including Targeted Advertising)


At Kohl’s, the only "sharing" or “sales” we make (as defined by applicable law)
is the sharing of certain customer online information among our affiliates
consisting of cookies stored on your browser to provide more relevant ads to you
on our sites, apps, and on other sites that you visit. If you’d like us not to
“sell” or "share" this information, then please disable this use of your data
with our third parties on this tab. To Opt-In to the “sale” or “sharing”
(including targeted advertising) of your personal information, please ensure
that the toggle above is to the RIGHT and BLUE. In the alternative, to Opt-Out
of the “sale” or “sharing” (including targeted advertising) of your personal
information, please ensure that the toggle above is to the LEFT and GRAY

Back Button


COOKIE LIST

Filter Button
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label

Clear
checkbox label label
Apply Cancel
Confirm My Choices
Allow All