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stevedigioia.com Open in urlscan Pro
65.254.227.240  Public Scan

Go To Rescan Add Verdict Report
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&t...
Submission: On October 16 via manual from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 22 IPs in 3 countries across 20 domains to perform 117 HTTP transactions. The main IP is 65.254.227.240, located in Burlington, United States and belongs to BIZLAND-SD - The Endurance International Group, Inc., US. The main domain is stevedigioia.com.
This is the only time stevedigioia.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
46 65.254.227.240 29873 (BIZLAND-SD)
6 2a00:1450:400... 15169 (GOOGLE)
2 2a04:fa87:fff... 2635 (AUTOMATTIC)
1 54.192.200.141 16509 (AMAZON-02)
1 52.216.100.69 16509 (AMAZON-02)
6 209.17.68.209 14173 (PHOTOBUCKET)
1 2600:9000:200... 16509 (AMAZON-02)
3 69.89.75.253 558 (NNEXT)
1 3 2a05:f500:10:... 14413 (LINKEDIN)
1 54.230.202.167 16509 (AMAZON-02)
1 1 2606:4700:30:... 13335 (CLOUDFLAR...)
1 2606:4700:30:... 13335 (CLOUDFLAR...)
1 54.68.56.226 16509 (AMAZON-02)
4 192.0.77.48 2635 (AUTOMATTIC)
1 2a03:2880:f01... 32934 (FACEBOOK)
1 104.18.166.29 13335 (CLOUDFLAR...)
12 54.200.150.117 16509 (AMAZON-02)
16 62.113.194.2 47447 (TTM)
3 2a00:1450:400... 15169 (GOOGLE)
1 54.148.199.253 16509 (AMAZON-02)
2 185.172.148.132 44239 (PROINITY ...)
5 2a00:1450:400... 15169 (GOOGLE)
117 22
46    65.254.227.240 (Burlington, United States)

ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US)
PTR: 65-254-227-240.yourhostingaccount.com
stevedigioia.com
6    2a00:1450:4001:814::200e (Ireland)

ASN15169 (GOOGLE - Google LLC, US)
www.google-analytics.com
2    2a04:fa87:fffe::c000:4902 (Ireland)

ASN2635 (AUTOMATTIC - Automattic, Inc, US)
0.gravatar.com
1    54.192.200.141 (Seattle, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: server-54-192-200-141.fra50.r.cloudfront.net
cdn-images.mailchimp.com
1    52.216.100.69 (Ashburn, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
s3.amazonaws.com
6    209.17.68.209 (Denver, United States)

ASN14173 (PHOTOBUCKET - PHOTOBUCKET.COM, INC., US)
i66.tinypic.com
i67.tinypic.com
i68.tinypic.com
1    2600:9000:200d:5800:14:8cf0:e1c0:93a1 (United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
blog-cdn.feedspot.com
3    69.89.75.253 (El Segundo, United States)

ASN558 (NNEXT - NV Next LLC, US)
www.customerexperienceupdate.com
widget.aggregage.com
3    2a05:f500:10:101::b93f:9101 (Ireland)

ASN14413 (LINKEDIN - LinkedIn Corporation, US)
www.linkedin.com
1    54.230.202.167 (Seattle, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: server-54-230-202-167.fra50.r.cloudfront.net
static.aci.info
1    2606:4700:30::681f:4972 (United States)

ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US)
www.blogarama.com
1    2606:4700:30::681f:4872 (United States)

ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US)
www.blogarama.com
1    54.68.56.226 (Boardman, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-54-68-56-226.us-west-2.compute.amazonaws.com
load.sumo.com
4    192.0.77.48 (San Francisco, United States)

ASN2635 (AUTOMATTIC - Automattic, Inc, US)
PTR: s.w.org
s.w.org
1    2a03:2880:f01a:1:face:b00c:0:1 (Ireland)

ASN32934 (FACEBOOK - Facebook, Inc., US)
graph.facebook.com
1    104.18.166.29 (San Francisco, United States)

ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US)
api.bufferapp.com
12    54.200.150.117 (Boardman, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-54-200-150-117.us-west-2.compute.amazonaws.com
sumo.com
16    62.113.194.2 (Germany)

ASN47447 (TTM, DE)
sumo.b-cdn.net
3    2a00:1450:4001:814::200a (Ireland)

ASN15169 (GOOGLE - Google LLC, US)
fonts.googleapis.com
1    54.148.199.253 (Boardman, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-54-148-199-253.us-west-2.compute.amazonaws.com
sumo.com
2    185.172.148.132 (Germany)

ASN44239 (PROINITY PROINITY, DE)
media.sumo.com
5    2a00:1450:4001:814::2003 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)
fonts.gstatic.com
Domain Requested by
46 stevedigioia.com stevedigioia.com
16 sumo.b-cdn.net load.sumo.com
sumo.b-cdn.net
13 sumo.com load.sumo.com
6 www.google-analytics.com stevedigioia.com
5 fonts.gstatic.com sumo.b-cdn.net
4 s.w.org stevedigioia.com
3 fonts.googleapis.com sumo.b-cdn.net
3 www.linkedin.com 1 redirects stevedigioia.com
3 i67.tinypic.com stevedigioia.com
2 media.sumo.com sumo.b-cdn.net
2 www.blogarama.com 1 redirects stevedigioia.com
2 widget.aggregage.com stevedigioia.com
2 i66.tinypic.com stevedigioia.com
2 0.gravatar.com stevedigioia.com
1 api.bufferapp.com stevedigioia.com
1 graph.facebook.com stevedigioia.com
1 load.sumo.com stevedigioia.com
1 static.aci.info stevedigioia.com
1 www.customerexperienceupdate.com stevedigioia.com
1 i68.tinypic.com stevedigioia.com
1 blog-cdn.feedspot.com stevedigioia.com
1 s3.amazonaws.com stevedigioia.com
1 cdn-images.mailchimp.com stevedigioia.com
0 cdn.api.twitter.com Failed stevedigioia.com
117 24
Subject Issuer Validity Valid
*.google-analytics.com
Google Internet Authority G3		 2018-09-25 -
2018-12-18		 3 months crt.sh
*.feedspot.com
Amazon		 2018-06-27 -
2019-07-27		 a year crt.sh
www.customerexperienceupdate.com
Let's Encrypt Authority X3		 2018-08-18 -
2018-11-16		 3 months crt.sh
www.linkedin.com
DigiCert SHA2 Secure Server CA		 2018-05-30 -
2020-09-01		 2 years crt.sh
sni63473.cloudflaressl.com
COMODO ECC Domain Validation Secure Server CA 2		 2018-10-06 -
2019-04-14		 6 months crt.sh
*.w.org
Go Daddy Secure Certificate Authority - G2		 2016-11-29 -
2019-12-29		 3 years crt.sh
api.bufferapp.com
DigiCert SHA2 Secure Server CA		 2018-07-11 -
2020-07-15		 2 years crt.sh
*.googleapis.com
Google Internet Authority G3		 2018-09-25 -
2018-12-18		 3 months crt.sh
*.google.com
Google Internet Authority G3		 2018-09-25 -
2018-12-18		 3 months crt.sh

This page contains 1 frames:

Primary Page: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Frame ID: 9389ABC1F9BA45CD75577A8A0E6F1B84
Requests: 118 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Detected technologies

Overall confidence: 100%
Detected patterns
  • env /woocommerce/i
Overall confidence: 100%
Detected patterns
  • html /<link rel=["']stylesheet["'] [^>]+wp-(?:content|includes)/i
  • script /\/wp-includes\//i
  • env /woocommerce/i
Overall confidence: 100%
Detected patterns
  • html /<link rel=["']stylesheet["'] [^>]+wp-(?:content|includes)/i
  • script /\/wp-includes\//i
  • env /woocommerce/i
Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^\/-])|(?:^|)HTTPD)/i
Overall confidence: 100%
Detected patterns
  • html /<!-- This site is optimized with the Yoast/i
Overall confidence: 100%
Detected patterns
  • script /google-analytics\.com\/(?:ga|urchin|(analytics))\.js/i
  • env /^gaGlobal$/i
Overall confidence: 100%
Detected patterns
  • env /^twemoji$/i
Overall confidence: 100%
Detected patterns
  • env /^jQuery$/i

Page Statistics

117
Requests

18 %
HTTPS

41 %
IPv6

20
Domains

24
Subdomains

22
IPs

3
Countries

2891 kB
Transfer

6330 kB
Size

10
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 22
  • http://www.google-analytics.com/analytics.js HTTP 307
  • https://www.google-analytics.com/analytics.js
Request Chain 40
  • http://www.linkedin.com/img/webpromo/btn_myprofile_160x33.png HTTP 301
  • https://www.linkedin.com/img/webpromo/btn_myprofile_160x33.png
Request Chain 46
  • http://www.blogarama.com/images/button.gif HTTP 301
  • https://www.blogarama.com/images/button.gif
Request Chain 56
  • http://www.google-analytics.com/ga.js HTTP 307
  • https://www.google-analytics.com/ga.js
Request Chain 70
  • http://www.linkedin.com/countserv/count/share?format=jsonp&callback=jQuery112409879491600106665_1539709473813&url=http%3A%2F%2Fstevedigioia.com%2Fblog%2Fthe-9-best-ways-to-win-back-an-upset-customer%2F&_=1539709473814 HTTP 307
  • https://www.linkedin.com/countserv/count/share?format=jsonp&callback=jQuery112409879491600106665_1539709473813&url=http%3A%2F%2Fstevedigioia.com%2Fblog%2Fthe-9-best-ways-to-win-back-an-upset-customer%2F&_=1539709473814
Request Chain 74
  • http://www.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=91792765&utmhn=stevedigioia.com&utmcs=UTF-8&utmsr=1600x1200&utmvp=1585x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=The%209%20Best%20Ways%20to%20Win%20Back%20an%20Upset%20Customer%20-%20Steve%20DiGioia&utmhid=1219154948&utmr=-&utmp=%2Fblog%2Fthe-9-best-ways-to-win-back-an-upset-customer%2F%3F_lrsc%3Dd45d2af1-2adc-4aa9-a01d-a6e564008ec3%26trk%3Dli-leap%26utm_medium%3Dpost%26utm_campaign%3Delevate%26utm_source%3Dlinkedin&utmht=1539709474530&utmac=UA-70154023-1&utmcc=__utma%3D225666520.973779776.1539709474.1539709475.1539709475.1%3B%2B__utmz%3D225666520.1539709475.1.1.utmcsr%3Dlinkedin%7Cutmccn%3Delevate%7Cutmcmd%3Dpost%3B&utmjid=1531052922&utmredir=1&utmu=qAAAAAAAAAAAAAAAAAABAAAE~ HTTP 307
  • https://www.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=91792765&utmhn=stevedigioia.com&utmcs=UTF-8&utmsr=1600x1200&utmvp=1585x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=The%209%20Best%20Ways%20to%20Win%20Back%20an%20Upset%20Customer%20-%20Steve%20DiGioia&utmhid=1219154948&utmr=-&utmp=%2Fblog%2Fthe-9-best-ways-to-win-back-an-upset-customer%2F%3F_lrsc%3Dd45d2af1-2adc-4aa9-a01d-a6e564008ec3%26trk%3Dli-leap%26utm_medium%3Dpost%26utm_campaign%3Delevate%26utm_source%3Dlinkedin&utmht=1539709474530&utmac=UA-70154023-1&utmcc=__utma%3D225666520.973779776.1539709474.1539709475.1539709475.1%3B%2B__utmz%3D225666520.1539709475.1.1.utmcsr%3Dlinkedin%7Cutmccn%3Delevate%7Cutmcmd%3Dpost%3B&utmjid=1531052922&utmredir=1&utmu=qAAAAAAAAAAAAAAAAAABAAAE~
Request Chain 80
  • http://www.google-analytics.com/analytics.js HTTP 307
  • https://www.google-analytics.com/analytics.js
Request Chain 84
  • http://www.google-analytics.com/r/collect?v=1&_v=j70&a=1219154948&t=pageview&_s=1&dl=http%3A%2F%2Fstevedigioia.com%2Fblog%2Fthe-9-best-ways-to-win-back-an-upset-customer%2F%3F_lrsc%3Dd45d2af1-2adc-4aa9-a01d-a6e564008ec3%26trk%3Dli-leap%26utm_medium%3Dpost%26utm_campaign%3Delevate%26utm_source%3Dlinkedin&ul=en-us&de=UTF-8&dt=The%209%20Best%20Ways%20to%20Win%20Back%20an%20Upset%20Customer%20-%20Steve%20DiGioia&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&_u=IEBAAEABC~&jid=233207742&gjid=613580495&cid=681583165.1539709477&tid=UA-70154023-1&_gid=1527228681.1539709477&_r=1&z=1295015249 HTTP 307
  • https://www.google-analytics.com/r/collect?v=1&_v=j70&a=1219154948&t=pageview&_s=1&dl=http%3A%2F%2Fstevedigioia.com%2Fblog%2Fthe-9-best-ways-to-win-back-an-upset-customer%2F%3F_lrsc%3Dd45d2af1-2adc-4aa9-a01d-a6e564008ec3%26trk%3Dli-leap%26utm_medium%3Dpost%26utm_campaign%3Delevate%26utm_source%3Dlinkedin&ul=en-us&de=UTF-8&dt=The%209%20Best%20Ways%20to%20Win%20Back%20an%20Upset%20Customer%20-%20Steve%20DiGioia&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&_u=IEBAAEABC~&jid=233207742&gjid=613580495&cid=681583165.1539709477&tid=UA-70154023-1&_gid=1527228681.1539709477&_r=1&z=1295015249

117 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set /
stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/ 		84 KB
23 KB 		Document
General
Check archive.org
Download Go to
Full URL
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
65-254-227-240.yourhostingaccount.com
Software
Apache / PHP/7.0.15
Resource Hash
ed750a9785e1070b002eb8ce490a3e4b4cf50671b7844105ab310d3089c501cf

Request headers

Host
stevedigioia.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Accept-Encoding
gzip, deflate
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Content-Type
text/html; charset=UTF-8
Content-Length
22531
Connection
keep-alive
Server
Apache
X-Powered-By
PHP/7.0.15
Set-Cookie
PHPSESSID=799e69c87d3e7bad5283ee6e430d1a0a; path=/
Expires
Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control
no-store, no-cache, must-revalidate
Pragma
no-cache
X-Pingback
http://stevedigioia.com/blog/xmlrpc.php
Link
<http://stevedigioia.com/blog/wp-json/>; rel="https://api.w.org/" <http://stevedigioia.com/blog/?p=4018>; rel=shortlink
Referrer-Policy
Vary
Accept-Encoding
Content-Encoding
gzip
Age
2
jquery.bxslider.css
stevedigioia.com/blog/wp-content/plugins/testimonials-widget/includes/libraries/bxslider-4/dist/ 		4 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
http://stevedigioia.com/blog/wp-content/plugins/testimonials-widget/includes/libraries/bxslider-4/dist/jquery.bxslider.css?ver=4.9.8
Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
65-254-227-240.yourhostingaccount.com
Software
Apache /
Resource Hash
60b04299bc904d73c55d87ef6351383918bb808b05380fe8e7787af72d53d243

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Cookie
PHPSESSID=799e69c87d3e7bad5283ee6e430d1a0a
Connection
keep-alive
Cache-Control
no-cache
Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Content-Encoding
gzip
Referrer-Policy
Last-Modified
Sun, 06 May 2018 10:26:22 GMT
Server
Apache
Age
0
ETag
"f60-56b86fc19d188"
Vary
Accept-Encoding
Content-Type
text/css
Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
1124
Expires
Tue, 16 Oct 2018 21:04:33 GMT
testimonials-widget.css
stevedigioia.com/blog/wp-content/plugins/testimonials-widget/assets/css/ 		3 KB
1004 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
http://stevedigioia.com/blog/wp-content/plugins/testimonials-widget/assets/css/testimonials-widget.css?ver=4.9.8
Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
65-254-227-240.yourhostingaccount.com
Software
Apache /
Resource Hash
a454a2f6c753dfa1f31cc7f4a732dc5e81f523c265c4e2cd0350b8e5218c3028

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Cookie
PHPSESSID=799e69c87d3e7bad5283ee6e430d1a0a
Connection
keep-alive
Cache-Control
no-cache
Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Content-Encoding
gzip
Referrer-Policy
Last-Modified
Sun, 06 May 2018 10:26:22 GMT
Server
Apache
Age
0
ETag
"a1a-56b86fc101d29"
Vary
Accept-Encoding
Content-Type
text/css
Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
624
Expires
Tue, 16 Oct 2018 21:04:33 GMT
styles.css
stevedigioia.com/blog/wp-content/plugins/better-click-to-tweet/assets/css/ 		2 KB
988 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
http://stevedigioia.com/blog/wp-content/plugins/better-click-to-tweet/assets/css/styles.css?ver=3.0
Requested by
Host: stevedigioia.com
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Date
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Tue, 16 Oct 2018 21:04:33 GMT
styles.css
stevedigioia.com/blog/wp-content/plugins/contact-form-7/includes/css/ 		2 KB
1 KB 		Stylesheet
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Protocol
HTTP/1.1
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Date
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Content-Encoding
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Tue, 16 Oct 2018 21:04:33 GMT
form_style.css
stevedigioia.com/blog/wp-content/plugins/contact-form-plugin/css/ 		5 KB
1 KB 		Stylesheet
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HTTP/1.1
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Date
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Content-Encoding
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Expires
Tue, 16 Oct 2018 21:04:33 GMT
perfect-pullquotes.css
stevedigioia.com/blog/wp-content/plugins/perfect-pullquotes/ 		3 KB
1 KB 		Stylesheet
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HTTP/1.1
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Date
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Content-Encoding
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Tue, 16 Oct 2018 21:04:33 GMT
style.min.css
stevedigioia.com/blog/wp-content/themes/getnoticed/ 		74 KB
15 KB 		Stylesheet
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Protocol
HTTP/1.1
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Apache /
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Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Content-Encoding
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Server
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Tue, 16 Oct 2018 21:04:33 GMT
v11.css
stevedigioia.com/blog/wp-content/themes/getnoticed/css/ 		6 KB
2 KB 		Stylesheet
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Protocol
HTTP/1.1
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Apache /
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Date
Tue, 16 Oct 2018 17:04:33 GMT
Content-Encoding
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Server
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Expires
Tue, 16 Oct 2018 21:04:33 GMT
frontend.min.js
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
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Apache /
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User-Agent
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Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Content-Encoding
gzip
Referrer-Policy
Last-Modified
Wed, 19 Sep 2018 18:45:32 GMT
Server
Apache
Age
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ETag
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2468
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Tue, 16 Oct 2018 21:04:33 GMT
jquery.js
stevedigioia.com/blog/wp-includes/js/jquery/ 		95 KB
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Protocol
HTTP/1.1
Server
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Reverse DNS
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Software
Apache /
Resource Hash
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Request headers

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gzip, deflate
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User-Agent
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Accept
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User-Agent
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Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Referrer-Policy
Last-Modified
Thu, 14 Jul 2016 00:14:13 GMT
Server
Apache
Age
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ETag
"17ba0-5378d61c5f5a2"
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Expires
Tue, 16 Oct 2018 21:04:33 GMT
jquery-migrate.min.js
stevedigioia.com/blog/wp-includes/js/jquery/ 		10 KB
4 KB 		Script
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
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Software
Apache /
Resource Hash
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Accept
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User-Agent
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Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Content-Encoding
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Last-Modified
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Server
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Expires
Tue, 16 Oct 2018 21:04:33 GMT
vertical-m.css
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972 B 		Stylesheet
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
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Apache /
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gzip, deflate
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Content-Encoding
gzip
Referrer-Policy
Last-Modified
Thu, 08 Dec 2016 12:17:33 GMT
Server
Apache
Age
0
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Expires
Tue, 16 Oct 2018 21:04:33 GMT
cropped-Collage-Twitter-Header-2.png
stevedigioia.com/blog/wp-content/uploads/2018/02/ 		773 KB
773 KB 		Image
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
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Software
Apache /
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no-cache
Accept-Encoding
gzip, deflate
Host
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Referrer-Policy
Last-Modified
Sun, 04 Feb 2018 19:15:24 GMT
Server
Apache
Age
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ETag
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Expires
Tue, 16 Oct 2018 21:04:33 GMT
Finding-Ways-to-WOW-Your-Customer-1.png
stevedigioia.com/blog/wp-content/uploads/2018/02/ 		20 KB
20 KB 		Image
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
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Software
Apache /
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Request headers

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gzip, deflate
Host
stevedigioia.com
User-Agent
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Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Referrer-Policy
Last-Modified
Sat, 10 Feb 2018 03:27:26 GMT
Server
Apache
Age
0
ETag
"509e-564d3395223a4"
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Expires
Tue, 16 Oct 2018 21:04:33 GMT
White-Background-1200-x-50.png
stevedigioia.com/blog/wp-content/uploads/2018/02/ 		72 KB
73 KB 		Image
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
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Apache /
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no-cache
Accept-Encoding
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Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Referrer-Policy
Last-Modified
Fri, 09 Feb 2018 22:34:25 GMT
Server
Apache
Age
0
ETag
"12133-564cf2176b455"
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Expires
Tue, 16 Oct 2018 21:04:33 GMT
Win-Back-an-Upset-Customer-760x485.jpeg
stevedigioia.com/blog/wp-content/uploads/2018/09/ 		24 KB
24 KB 		Image
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
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Software
Apache /
Resource Hash
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Request headers

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Accept-Encoding
gzip, deflate
Host
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User-Agent
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Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Referrer-Policy
Last-Modified
Sat, 15 Sep 2018 16:44:57 GMT
Server
Apache
Age
0
ETag
"5f7c-575eba906c37d"
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Expires
Tue, 16 Oct 2018 21:04:33 GMT
Upset-Customer-150x150.jpg
stevedigioia.com/blog/wp-content/uploads/2015/07/ 		6 KB
6 KB 		Image
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
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Software
Apache /
Resource Hash
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Request headers

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no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
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Referer
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Cookie
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Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Referrer-Policy
Last-Modified
Sun, 06 Mar 2016 10:22:41 GMT
Server
Apache
Age
1
ETag
"17ec-52d5eba6b666a"
Content-Type
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Cache-Control
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Connection
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Content-Length
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Expires
Tue, 16 Oct 2018 21:04:34 GMT
Heart-Customer-Service-150x150.jpg
stevedigioia.com/blog/wp-content/uploads/2018/02/ 		5 KB
5 KB 		Image
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
65-254-227-240.yourhostingaccount.com
Software
Apache /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
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Cookie
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Connection
keep-alive
Cache-Control
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Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Referrer-Policy
Last-Modified
Wed, 28 Feb 2018 17:35:41 GMT
Server
Apache
Age
0
ETag
"1327-566492c0cfa82"
Content-Type
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Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
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Content-Length
4903
Expires
Tue, 16 Oct 2018 21:04:34 GMT
Customer-Service-Rules-150x150.jpg
stevedigioia.com/blog/wp-content/uploads/2017/04/ 		5 KB
6 KB 		Image
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
65-254-227-240.yourhostingaccount.com
Software
Apache /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
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Cookie
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Connection
keep-alive
Cache-Control
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Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Referrer-Policy
Last-Modified
Sun, 16 Apr 2017 13:15:58 GMT
Server
Apache
Age
0
ETag
"157a-54d4879bc08cb"
Content-Type
image/jpeg
Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
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Content-Length
5498
Expires
Tue, 16 Oct 2018 21:04:34 GMT
Good-Service-Keeps-Them-Forever-150x150.jpg
stevedigioia.com/blog/wp-content/uploads/2017/12/ 		9 KB
9 KB 		Image
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
65-254-227-240.yourhostingaccount.com
Software
Apache /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Cookie
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Connection
keep-alive
Cache-Control
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Referrer-Policy
Last-Modified
Sun, 03 Dec 2017 00:46:36 GMT
Server
Apache
Age
0
ETag
"220f-55f64ef215172"
Content-Type
image/jpeg
Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
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Content-Length
8719
Expires
Tue, 16 Oct 2018 21:04:34 GMT
Company-Policy-2-150x150.png
stevedigioia.com/blog/wp-content/uploads/2015/10/ 		37 KB
37 KB 		Image
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Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
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Software
Apache /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
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Cookie
PHPSESSID=799e69c87d3e7bad5283ee6e430d1a0a
Connection
keep-alive
Cache-Control
no-cache
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Referrer-Policy
Last-Modified
Sun, 06 Mar 2016 10:22:39 GMT
Server
Apache
Age
0
ETag
"926a-52d5eba5421ad"
Content-Type
image/png
Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
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Expires
Tue, 16 Oct 2018 21:04:34 GMT
Are-We-Bagging-Today-150x150.jpg
stevedigioia.com/blog/wp-content/uploads/2015/12/ 		8 KB
8 KB 		Image
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
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Software
Apache /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Cookie
PHPSESSID=799e69c87d3e7bad5283ee6e430d1a0a
Connection
keep-alive
Cache-Control
no-cache
Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Referrer-Policy
Last-Modified
Sun, 06 Mar 2016 10:22:33 GMT
Server
Apache
Age
0
ETag
"1f1d-52d5eb9f9e43d"
Content-Type
image/jpeg
Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
7965
Expires
Tue, 16 Oct 2018 21:04:34 GMT
analytics.js
www.google-analytics.com/
Redirect Chain
  • http://www.google-analytics.com/analytics.js
  • https://www.google-analytics.com/analytics.js
42 KB
17 KB 		Script
General
Check archive.org
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Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
SPDY
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a00:1450:4001:814::200e , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
316fe2ef7b6caac81936e79571e2e0b742200f1c5b0e02d6bdeeb375eb419026
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Mon, 01 Oct 2018 17:56:18 GMT
server
Golfe2
age
2114
date
Tue, 16 Oct 2018 16:29:19 GMT
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
public, max-age=7200
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="44,43,39,35"
content-length
17285
expires
Tue, 16 Oct 2018 18:29:19 GMT

Redirect headers

Location
https://www.google-analytics.com/analytics.js
Non-Authoritative-Reason
HSTS
wp-emoji-release.min.js
stevedigioia.com/blog/wp-includes/js/ 		12 KB
5 KB 		Script
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http://stevedigioia.com/blog/wp-includes/js/wp-emoji-release.min.js?ver=4.9.8
Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
65-254-227-240.yourhostingaccount.com
Software
Apache /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
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PHPSESSID=799e69c87d3e7bad5283ee6e430d1a0a
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keep-alive
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no-cache
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Content-Encoding
gzip
Referrer-Policy
Last-Modified
Fri, 03 Aug 2018 06:45:34 GMT
Server
Apache
Age
0
ETag
"2efa-5728246504503"
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
4382
Expires
Tue, 16 Oct 2018 21:04:34 GMT
c4974aeb75ce6a6cb594d24660d4d6ba
0.gravatar.com/avatar/ 		1021 B
2 KB 		Image
General
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http://0.gravatar.com/avatar/c4974aeb75ce6a6cb594d24660d4d6ba?s=48&d=mm&r=g
Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
2a04:fa87:fffe::c000:4902 , Ireland, ASN2635 (AUTOMATTIC - Automattic, Inc, US),
Reverse DNS
Software
nginx /
Resource Hash
37a3bd7bc7328f0ead2c0f6f635dddf60615e676e6b4ddf964144012e529de45

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

X-nc
HIT vie 4
Date
Tue, 16 Oct 2018 17:04:33 GMT
Last-Modified
Wed, 11 Jan 1984 08:00:00 GMT
Server
nginx
Source-Age
1398134
Content-Type
image/jpeg
Access-Control-Allow-Origin
*
Cache-Control
max-age=300
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inline; filename="c4974aeb75ce6a6cb594d24660d4d6ba.png"
Connection
keep-alive
Accept-Ranges
bytes
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<https://www.gravatar.com/avatar/c4974aeb75ce6a6cb594d24660d4d6ba?s=48&d=mm&r=g>; rel="canonical"
Content-Length
1021
Expires
Tue, 16 Oct 2018 17:09:33 GMT
0419f5547d45c813d84b58525731bc2e
0.gravatar.com/avatar/ 		2 KB
2 KB 		Image
General
Check archive.org
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Full URL
http://0.gravatar.com/avatar/0419f5547d45c813d84b58525731bc2e?s=48&d=mm&r=g
Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
2a04:fa87:fffe::c000:4902 , Ireland, ASN2635 (AUTOMATTIC - Automattic, Inc, US),
Reverse DNS
Software
nginx /
Resource Hash
3a6361839802399f0bdfb9dac973cad2e1443f9343236e8495a9b1734d674c9e

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

X-nc
HIT vie 4
Date
Tue, 16 Oct 2018 17:04:33 GMT
Last-Modified
Wed, 04 Jun 2014 00:52:24 GMT
Server
nginx
Source-Age
1406563
Content-Type
image/jpeg
Access-Control-Allow-Origin
*
Cache-Control
max-age=300
Content-Disposition
inline; filename="0419f5547d45c813d84b58525731bc2e.jpeg"
Connection
keep-alive
Accept-Ranges
bytes
Link
<https://www.gravatar.com/avatar/0419f5547d45c813d84b58525731bc2e?s=48&d=mm&r=g>; rel="canonical"
Content-Length
1670
Expires
Tue, 16 Oct 2018 17:09:33 GMT
classic-081711.css
cdn-images.mailchimp.com/embedcode/ 		3 KB
4 KB 		Stylesheet
General
Check archive.org
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http://cdn-images.mailchimp.com/embedcode/classic-081711.css
Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
54.192.200.141 Seattle, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-54-192-200-141.fra50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b6f4e220da1d394544fa342b883483af7f0294f92a7c988f6606ae78775d6aba

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Thu, 06 Jul 2017 19:46:15 GMT
Via
1.1 c76a5a41a8483a9e5dcccdfeb87a16ca.cloudfront.net (CloudFront)
Last-Modified
Thu, 18 Aug 2011 14:29:34 GMT
Server
AmazonS3
Age
46047
ETag
"d813facc50cef75301d8b012379bb198"
X-Cache
Hit from cloudfront
Content-Type
text/css
x-amz-meta-s3fox-filesize
3553
x-amz-meta-s3fox-modifiedtime
1313677757000
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
3553
X-Amz-Cf-Id
PAzjyBnkvxWq32JVbKYyZYrZwi657ZP-ILyhdwmYHie4_APPpiVdQA==
mc-validate.js
s3.amazonaws.com/downloads.mailchimp.com/js/ 		140 KB
140 KB 		Script
General
Check archive.org
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Full URL
http://s3.amazonaws.com/downloads.mailchimp.com/js/mc-validate.js
Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
52.216.100.69 Ashburn, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
b15aceb04dbf5604df5617cfe984f48479cb131c1df02825d1c24e9f35d01857

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Last-Modified
Mon, 20 Aug 2018 17:42:38 GMT
Server
AmazonS3
x-amz-request-id
8A2976D5DD6C3B65
ETag
"6465dd4a8331265e6629cd069e03504c"
Content-Type
application/javascript
Cache-Control
public,max-age=2592000
Accept-Ranges
bytes
Content-Length
143249
x-amz-id-2
CKS2b30ngIlUOzUMywwN6EmLTy28DvUZSAYLoai7k443RKHgF7fzz1/kvmRifVSAWILtyBQufXc=
Global-Gurus-2018-New.png
stevedigioia.com/blog/wp-content/uploads/2018/03/ 		30 KB
30 KB 		Image
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http://stevedigioia.com/blog/wp-content/uploads/2018/03/Global-Gurus-2018-New.png
Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
65-254-227-240.yourhostingaccount.com
Software
Apache /
Resource Hash
272db7251b8f9a1fdb8baead53982637bf51534d541d8c91c22c02e3ca6edcfb

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Cookie
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Connection
keep-alive
Cache-Control
no-cache
Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Referrer-Policy
Last-Modified
Wed, 07 Mar 2018 15:37:42 GMT
Server
Apache
Age
0
ETag
"76af-566d456fc5401"
Content-Type
image/png
Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
30383
Expires
Tue, 16 Oct 2018 21:04:34 GMT
PicMonkey-Collage-e1472908110839.jpg
stevedigioia.com/blog/wp-content/uploads/2015/11/ 		14 KB
15 KB 		Image
General
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http://stevedigioia.com/blog/wp-content/uploads/2015/11/PicMonkey-Collage-e1472908110839.jpg
Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
65-254-227-240.yourhostingaccount.com
Software
Apache /
Resource Hash
db0da6af05e460d5c6bbbbfad84724c2d34ccbe7b41f40bb41bca924d4543dab

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Referrer-Policy
Last-Modified
Sat, 03 Sep 2016 13:08:30 GMT
Server
Apache
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0
ETag
"39da-53b9a24b18472"
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14810
Expires
Tue, 16 Oct 2018 21:04:34 GMT
2eyi4jt.jpg
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29 KB 		Image
General
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Requested by
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
209.17.68.209 Denver, United States, ASN14173 (PHOTOBUCKET - PHOTOBUCKET.COM, INC., US),
Reverse DNS
Software
Apache /
Resource Hash
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Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Via
1.1 varnish
Last-Modified
Tue, 10 Jul 2018 17:57:25 GMT
Server
Apache
Age
363
X-Varnish-Server
den2tpv64
ETag
"71e5-570a8dcdbb67c"
X-Cache
HIT
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keep-alive
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Content-Length
29157
Expires
Tue, 16 Oct 2018 22:58:30 GMT
2chnw5f.jpg
i66.tinypic.com/ 		30 KB
30 KB 		Image
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Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
209.17.68.209 Denver, United States, ASN14173 (PHOTOBUCKET - PHOTOBUCKET.COM, INC., US),
Reverse DNS
Software
Apache /
Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Via
1.1 varnish
Last-Modified
Fri, 13 Jan 2017 14:26:56 GMT
Server
Apache
Age
98
X-Varnish-Server
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"77bc-545faa03f5f50"
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HIT
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Expires
Tue, 16 Oct 2018 23:02:55 GMT
2a4tglj.jpg
i67.tinypic.com/ 		7 KB
8 KB 		Image
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
209.17.68.209 Denver, United States, ASN14173 (PHOTOBUCKET - PHOTOBUCKET.COM, INC., US),
Reverse DNS
Software
Apache /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Via
1.1 varnish
Last-Modified
Mon, 08 Jan 2018 22:00:47 GMT
Server
Apache
Age
363
X-Varnish-Server
den2tpv63
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"1d02-5624aee3ef1d7"
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HIT
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2357132492 2356938272
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keep-alive
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bytes
Content-Length
7426
Expires
Tue, 16 Oct 2018 22:58:31 GMT
Customer-Service-transparent_216px.png
blog-cdn.feedspot.com/wp-content/uploads/2017/06/ 		33 KB
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Host: stevedigioia.com
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Protocol
SPDY
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:9000:200d:5800:14:8cf0:e1c0:93a1 , United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
Software
nginx /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

date
Sat, 29 Sep 2018 15:15:09 GMT
via
1.1 147e057d2f96cf5a0082d96978e38a5b.cloudfront.net (CloudFront)
last-modified
Tue, 12 Jun 2018 08:54:10 GMT
server
nginx
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expires
Tue, 24 Sep 2019 15:15:09 GMT
ncz3io.jpg
i68.tinypic.com/ 		58 KB
59 KB 		Image
General
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Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
209.17.68.209 Denver, United States, ASN14173 (PHOTOBUCKET - PHOTOBUCKET.COM, INC., US),
Reverse DNS
Software
Apache /
Resource Hash
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Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
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Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Via
1.1 varnish
Last-Modified
Fri, 07 Apr 2017 18:55:14 GMT
Server
Apache
Age
363
X-Varnish-Server
den2tpv65
ETag
"e8d8-54c982a70d6a2"
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HIT
Content-Type
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max-age=21600
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keep-alive
Accept-Ranges
bytes
Content-Length
59608
Expires
Tue, 16 Oct 2018 22:58:31 GMT
/
www.customerexperienceupdate.com/ 		5 KB
6 KB 		Image
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Full URL
https://www.customerexperienceupdate.com/?cmd=get-best-badge&g=71&b=4688&a=7519899&n=1&p=h&s=m
Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
69.89.75.253 El Segundo, United States, ASN558 (NNEXT - NV Next LLC, US),
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Software
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Resource Hash
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Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Content-Encoding
gzip
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Accept-Encoding
content-disposition
attachment; filename="badge.png"
Transfer-Encoding
chunked
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Content-Type
text/html; charset=utf-8
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163 KB 		Image
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Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
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Software
Apache /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
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Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
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keep-alive
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User-Agent
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Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Referrer-Policy
Last-Modified
Mon, 05 Sep 2016 02:01:36 GMT
Server
Apache
Age
0
ETag
"289b7-53bb90f66882a"
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keep-alive
Accept-Ranges
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166327
Expires
Tue, 16 Oct 2018 21:04:34 GMT
Self-Photo-Lead-in.jpg
stevedigioia.com/blog/wp-content/uploads/2017/03/ 		18 KB
18 KB 		Image
General
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Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
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Apache /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
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Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
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keep-alive
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Referrer-Policy
Last-Modified
Wed, 15 Mar 2017 18:56:39 GMT
Server
Apache
Age
0
ETag
"46f9-54ac9812ec80f"
Content-Type
image/jpeg
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keep-alive
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Content-Length
18169
Expires
Tue, 16 Oct 2018 21:04:34 GMT
WOW-Just-1-Customer-e1448713847348.jpg
stevedigioia.com/blog/wp-content/uploads/2015/06/ 		52 KB
52 KB 		Image
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Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
65-254-227-240.yourhostingaccount.com
Software
Apache /
Resource Hash
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Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
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Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Cookie
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Connection
keep-alive
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Referrer-Policy
Last-Modified
Sun, 06 Mar 2016 10:22:36 GMT
Server
Apache
Age
0
ETag
"cf7b-52d5eba28b0a5"
Content-Type
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Cache-Control
max-age=14400
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keep-alive
Accept-Ranges
bytes
Content-Length
53115
Expires
Tue, 16 Oct 2018 21:04:34 GMT
hwfq7b.jpg
i67.tinypic.com/ 		5 KB
6 KB 		Image
General
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http://i67.tinypic.com/hwfq7b.jpg
Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
209.17.68.209 Denver, United States, ASN14173 (PHOTOBUCKET - PHOTOBUCKET.COM, INC., US),
Reverse DNS
Software
Apache /
Resource Hash
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Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Via
1.1 varnish
Last-Modified
Thu, 26 Jul 2018 18:54:47 GMT
Server
Apache
Age
360
X-Varnish-Server
den2tpv65
ETag
"152d-571eb8770c28c"
X-Cache
HIT
Content-Type
image/jpeg
Cache-Control
max-age=21600
X-Varnish
2107502359 2107356987
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
5421
Expires
Tue, 16 Oct 2018 22:58:32 GMT
btn_myprofile_160x33.png
www.linkedin.com/img/webpromo/
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Date
Tue, 16 Oct 2018 17:04:34 GMT
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Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
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Tue, 16 Oct 2018 21:04:34 GMT
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
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Response headers

Date
Mon, 18 Dec 2017 07:23:12 GMT
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Protocol
HTTP/1.1
Server
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no-cache
Date
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Cache-Control
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
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SPDY
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
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date
Tue, 16 Oct 2018 17:04:34 GMT
x-content-type-options
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Date
Tue, 16 Oct 2018 17:04:34 GMT
Server
cloudflare
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Accept-Encoding
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Tue, 16 Oct 2018 18:04:34 GMT
image-widget-frontend.css
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470 B 		Stylesheet
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
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Apache /
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no-cache
Accept-Encoding
gzip, deflate
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Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Content-Encoding
gzip
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keep-alive
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Tue, 16 Oct 2018 21:04:33 GMT
scripts.js
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4 KB 		Script
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
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Software
Apache /
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no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
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User-Agent
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Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Content-Encoding
gzip
Referrer-Policy
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Thu, 06 Sep 2018 01:09:29 GMT
Server
Apache
Age
0
ETag
"3976-575298afb9dd3"
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
4047
Expires
Tue, 16 Oct 2018 21:04:33 GMT
effect.min.js
stevedigioia.com/blog/wp-includes/js/jquery/ui/ 		13 KB
13 KB 		Script
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
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Software
Apache /
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Request headers

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no-cache
Accept-Encoding
gzip, deflate
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stevedigioia.com
User-Agent
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*/*
Referer
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keep-alive
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Referrer-Policy
Last-Modified
Sun, 25 Sep 2016 12:16:13 GMT
Server
Apache
Age
0
ETag
"346c-53d53fa44eac5"
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
13420
Expires
Tue, 16 Oct 2018 21:04:33 GMT
effect-slide.min.js
stevedigioia.com/blog/wp-includes/js/jquery/ui/ 		962 B
962 B 		Script
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
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Software
Apache /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
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keep-alive
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no-cache
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Content-Encoding
gzip
Referrer-Policy
Last-Modified
Sun, 06 Mar 2016 10:22:12 GMT
Server
Apache
Age
0
ETag
"3c2-52d5eb8b46938"
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
566
Expires
Tue, 16 Oct 2018 21:04:33 GMT
main.min.js
stevedigioia.com/blog/wp-content/themes/getnoticed/js/ 		8 KB
3 KB 		Script
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
65-254-227-240.yourhostingaccount.com
Software
Apache /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
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Cookie
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Connection
keep-alive
Cache-Control
no-cache
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Content-Encoding
gzip
Referrer-Policy
Last-Modified
Sun, 06 Mar 2016 10:22:23 GMT
Server
Apache
Age
0
ETag
"215f-52d5eb954ee60"
Vary
Accept-Encoding
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application/x-javascript
Cache-Control
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Connection
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bytes
Content-Length
2269
Expires
Tue, 16 Oct 2018 21:04:33 GMT
comment-reply.min.js
stevedigioia.com/blog/wp-includes/js/ 		1 KB
985 B 		Script
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
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Software
Apache /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
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keep-alive
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no-cache
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Content-Encoding
gzip
Referrer-Policy
Last-Modified
Thu, 14 Jul 2016 00:14:14 GMT
Server
Apache
Age
0
ETag
"436-5378d61cec76c"
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
589
Expires
Tue, 16 Oct 2018 21:04:33 GMT
wp-embed.min.js
stevedigioia.com/blog/wp-includes/js/ 		1 KB
1 KB 		Script
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
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Software
Apache /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
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keep-alive
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Content-Encoding
gzip
Referrer-Policy
Last-Modified
Sat, 24 Feb 2018 22:04:44 GMT
Server
Apache
Age
0
ETag
"576-565fc76e4d9c0"
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
751
Expires
Tue, 16 Oct 2018 21:04:33 GMT
form.js
stevedigioia.com/blog/wp-content/plugins/akismet/_inc/ 		700 B
714 B 		Script
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http://stevedigioia.com/blog/wp-content/plugins/akismet/_inc/form.js?ver=4.0.8
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
65-254-227-240.yourhostingaccount.com
Software
Apache /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
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Cookie
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keep-alive
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Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Content-Encoding
gzip
Referrer-Policy
Last-Modified
Wed, 20 Jun 2018 00:03:14 GMT
Server
Apache
Age
0
ETag
"2bc-56f07866d2d89"
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
318
Expires
Tue, 16 Oct 2018 21:04:34 GMT
jquery.bxslider.min.js
stevedigioia.com/blog/wp-content/plugins/testimonials-widget/includes/libraries/bxslider-4/dist/ 		23 KB
6 KB 		Script
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Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
65-254-227-240.yourhostingaccount.com
Software
Apache /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Cookie
PHPSESSID=799e69c87d3e7bad5283ee6e430d1a0a
Connection
keep-alive
Cache-Control
no-cache
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:33 GMT
Content-Encoding
gzip
Referrer-Policy
Last-Modified
Sun, 06 May 2018 10:26:22 GMT
Server
Apache
Age
0
ETag
"5c7b-56b86fc19f49b"
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
max-age=14400
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
6141
Expires
Tue, 16 Oct 2018 21:04:33 GMT
ga.js
www.google-analytics.com/
Redirect Chain
  • http://www.google-analytics.com/ga.js
  • https://www.google-analytics.com/ga.js
45 KB
17 KB 		Script
General
Check archive.org
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Full URL
https://www.google-analytics.com/ga.js
Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
SPDY
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a00:1450:4001:814::200e , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Mon, 01 Oct 2018 17:56:18 GMT
server
Golfe2
age
2094
date
Tue, 16 Oct 2018 16:29:40 GMT
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
public, max-age=7200
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="44,43,39,35"
content-length
17168
expires
Tue, 16 Oct 2018 18:29:40 GMT

Redirect headers

Location
https://www.google-analytics.com/ga.js
Non-Authoritative-Reason
HSTS
promo-box-shadow.png
stevedigioia.com/blog/wp-content/themes/getnoticed/img/ 		9 KB
9 KB 		Image
General
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http://stevedigioia.com/blog/wp-content/themes/getnoticed/img/promo-box-shadow.png
Requested by
Host: stevedigioia.com
URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
65.254.227.240 Burlington, United States, ASN29873 (BIZLAND-SD - The Endurance International Group, Inc., US),
Reverse DNS
65-254-227-240.yourhostingaccount.com
Software
Apache /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
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Cookie
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Connection
keep-alive
Cache-Control
no-cache
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http://stevedigioia.com/blog/wp-content/themes/getnoticed/style.min.css?ver=20150519
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
Referrer-Policy
Last-Modified
Sun, 06 Mar 2016 10:22:23 GMT
Server
Apache
Age
0
ETag
"230c-52d5eb95799fa"
Content-Type
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Tue, 16 Oct 2018 21:04:34 GMT
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Protocol
HTTP/1.1
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Apache /
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gzip, deflate
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Response headers

Date
Tue, 16 Oct 2018 17:04:34 GMT
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Tue, 16 Oct 2018 21:04:34 GMT
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HTTP/1.1
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Referrer-Policy
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Apache
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Tue, 16 Oct 2018 21:04:34 GMT
collect
www.google-analytics.com/r/ 		35 B
111 B 		Image
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https://www.google-analytics.com/r/collect?v=1&_v=j70&a=1219154948&t=pageview&_s=1&dl=http%3A%2F%2Fstevedigioia.com%2Fblog%2Fthe-9-best-ways-to-win-back-an-upset-customer%2F%3F_lrsc%3Dd45d2af1-2adc-4aa9-a01d-a6e564008ec3%26trk%3Dli-leap%26utm_medium%3Dpost%26utm_campaign%3Delevate%26utm_source%3Dlinkedin&ul=en-us&de=UTF-8&dt=The%209%20Best%20Ways%20to%20Win%20Back%20an%20Upset%20Customer%20-%20Steve%20DiGioia&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&_u=YEBAAUABC~&jid=677030971&gjid=1364306146&cid=973779776.1539709474&tid=UA-70154023-1&_gid=264445988.1539709474&_r=1&z=441533838
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SPDY
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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User-Agent
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pragma
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x-content-type-options
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widget.aggregage.com/bi/ 		0
143 B 		Script
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
HTTP/1.1
Server
69.89.75.253 El Segundo, United States, ASN558 (NNEXT - NV Next LLC, US),
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Software
Resin/4.0.41 /
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Request headers

Referer
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Date
Tue, 16 Oct 2018 17:04:34 GMT
Server
Resin/4.0.41
Content-Length
0
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text/javascript; charset=UTF-8
/
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137 KB 		Script
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
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Date
Tue, 16 Oct 2018 17:04:34 GMT
Content-Encoding
gzip
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nginx/1.12.1
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W/"5bc4c551-6b756"
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chunked
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application/javascript
Expires
Tue, 16 Oct 2018 17:13:23 GMT
1f4e3.svg
s.w.org/images/core/emoji/11/svg/ 		404 B
466 B 		Image
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Protocol
SPDY
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
192.0.77.48 San Francisco, United States, ASN2635 (AUTOMATTIC - Automattic, Inc, US),
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nginx /
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x-nc
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404
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Thu, 31 Dec 2037 23:55:55 GMT
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URL: http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
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SPDY
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
192.0.77.48 San Francisco, United States, ASN2635 (AUTOMATTIC - Automattic, Inc, US),
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nginx /
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x-nc
HIT fra 48
date
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content-encoding
gzip
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nosniff
last-modified
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server
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expires
Thu, 31 Dec 2037 23:55:55 GMT
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SPDY
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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192.0.77.48 San Francisco, United States, ASN2635 (AUTOMATTIC - Automattic, Inc, US),
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nginx /
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x-nc
HIT fra 48
date
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x-content-type-options
nosniff
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nginx
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243
expires
Thu, 31 Dec 2037 23:55:55 GMT
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s.w.org/images/core/emoji/11/svg/ 		242 B
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Protocol
SPDY
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
192.0.77.48 San Francisco, United States, ASN2635 (AUTOMATTIC - Automattic, Inc, US),
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nginx /
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x-nc
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x-content-type-options
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242
expires
Thu, 31 Dec 2037 23:55:55 GMT
fql
graph.facebook.com/ 		179 B
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http://graph.facebook.com/fql?q=SELECT%20url,%20normalized_url,%20share_count,%20like_count,%20comment_count,%20total_count,commentsbox_count,%20comments_fbid,%20click_count%20FROM%20link_stat%20WHERE%20url%20IN%20(%27http%3A%2F%2Fstevedigioia.com%2Fblog%2Fthe-9-best-ways-to-win-back-an-upset-customer%2F%27)
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Host: stevedigioia.com
URL: http://stevedigioia.com/blog/wp-includes/js/jquery/jquery.js?ver=1.12.4
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HTTP/1.1
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User-Agent
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Date
Tue, 16 Oct 2018 17:04:34 GMT
Content-Encoding
gzip
WWW-Authenticate
OAuth "Facebook Platform" "invalid_request" "(#12) fql is deprecated for versions v2.1 and higher"
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keep-alive
Access-Control-Allow-Credentials
true
Content-Type
application/json; charset=utf-8
service.js
sumo.b-cdn.net/virtual/bcea8ab648e5b02749d3979396467b446016d458/client/js/156085c5-0017-4150-b225-a731ad248f38/ 		1001 KB
309 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://sumo.b-cdn.net/virtual/bcea8ab648e5b02749d3979396467b446016d458/client/js/156085c5-0017-4150-b225-a731ad248f38/service.js
Requested by
Host: load.sumo.com
URL: http://load.sumo.com/
Protocol
HTTP/1.1
Server
62.113.194.2 , Germany, ASN47447 (TTM, DE),
Reverse DNS
Software
BunnyCDN-DE1-367 /
Resource Hash
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Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:36 GMT
Content-Encoding
gzip
Transfer-Encoding
chunked
P3P
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
CDN-CachedAt
2018-10-05 19:50:41
CDN-PullZone
31826
Connection
keep-alive
Last-Modified
Fri, 05 Oct 2018 17:47:59 GMT
Server
BunnyCDN-DE1-367
Vary
Accept-Encoding
Content-Type
application/javascript
CDN-Cache
HIT
CDN-Uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
Cache-Control
max-age=2592000
CDN-RequestId
8fe90c867dcf676a0de32e4c77fcdcb7
Expires
Sun, 04 Nov 2018 17:50:31 GMT
services.js
sumo.b-cdn.net/virtual/cd835069ed2dd85c74ec998fd01fff0b941bbb5f/client/js/services/ 		434 KB
135 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://sumo.b-cdn.net/virtual/cd835069ed2dd85c74ec998fd01fff0b941bbb5f/client/js/services/services.js
Requested by
Host: load.sumo.com
URL: http://load.sumo.com/
Protocol
HTTP/1.1
Server
62.113.194.2 , Germany, ASN47447 (TTM, DE),
Reverse DNS
Software
BunnyCDN-DE1-367 /
Resource Hash
0e88aba81af457dc486abb35b8a8a7ce4cf044015b6ac3952ae611dbb99ed344

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:36 GMT
Content-Encoding
gzip
Transfer-Encoding
chunked
P3P
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
CDN-CachedAt
2018-10-10 07:16:23
CDN-PullZone
31826
Connection
keep-alive
Last-Modified
Wed, 10 Oct 2018 05:14:50 GMT
Server
BunnyCDN-DE1-367
Vary
Accept-Encoding
Content-Type
application/javascript
CDN-Cache
HIT
CDN-Uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
Cache-Control
max-age=2592000
CDN-RequestId
c08e8cfb697288aebf95773191b1b522
Expires
Fri, 09 Nov 2018 05:16:20 GMT
analytics.js
www.google-analytics.com/
Redirect Chain
  • http://www.google-analytics.com/analytics.js
  • https://www.google-analytics.com/analytics.js
42 KB
17 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/analytics.js
Protocol
SPDY
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a00:1450:4001:814::200e , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
316fe2ef7b6caac81936e79571e2e0b742200f1c5b0e02d6bdeeb375eb419026
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Mon, 01 Oct 2018 17:56:18 GMT
server
Golfe2
age
2117
date
Tue, 16 Oct 2018 16:29:19 GMT
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
public, max-age=7200
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="44,43,39,35"
content-length
17285
expires
Tue, 16 Oct 2018 18:29:19 GMT

Redirect headers

Location
https://www.google-analytics.com/analytics.js
Non-Authoritative-Reason
HSTS
sumome-share-client.css
sumo.b-cdn.net/virtual/f9601844b2965d750bb765a2a3f2d61938a7033e/client/css/ 		582 KB
43 KB 		Stylesheet
General
Check archive.org
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Full URL
http://sumo.b-cdn.net/virtual/f9601844b2965d750bb765a2a3f2d61938a7033e/client/css/sumome-share-client.css
Requested by
Host: sumo.b-cdn.net
URL: http://sumo.b-cdn.net/virtual/cd835069ed2dd85c74ec998fd01fff0b941bbb5f/client/js/services/services.js
Protocol
HTTP/1.1
Server
62.113.194.2 , Germany, ASN47447 (TTM, DE),
Reverse DNS
Software
BunnyCDN-DE1-367 /
Resource Hash
6ccd29d8a00f2d01af1ada1d0c1c995cd405d9161e42d3dc46c61a60506410f5

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:36 GMT
Content-Encoding
gzip
Access-Control-Allow-Origin
*
Transfer-Encoding
chunked
P3P
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
CDN-CachedAt
2018-09-17 17:45:17
CDN-PullZone
31826
Connection
keep-alive
Expires
Wed, 17 Oct 2018 15:45:09 GMT
Last-Modified
Tue, 04 Sep 2018 22:55:51 GMT
Server
BunnyCDN-DE1-367
Vary
Accept-Encoding
Content-Type
text/css
CDN-Cache
HIT
CDN-Uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
Cache-Control
max-age=2592000
CDN-RequestId
be13ead7062dee8e0485f4ab1d663645
Access-Control-Allow-Headers
Server, x-goog-meta-frames, Content-Length, Range
Access-Control-Expose-Headers
Server, x-goog-meta-frames, Content-Length, Range
highlighter-popup.css
sumo.b-cdn.net/virtual/1603653d8bad0517eba86dd7d117133c5c02627f/client/css/ 		15 KB
3 KB 		Stylesheet
General
Check archive.org
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Full URL
http://sumo.b-cdn.net/virtual/1603653d8bad0517eba86dd7d117133c5c02627f/client/css/highlighter-popup.css
Requested by
Host: sumo.b-cdn.net
URL: http://sumo.b-cdn.net/virtual/cd835069ed2dd85c74ec998fd01fff0b941bbb5f/client/js/services/services.js
Protocol
HTTP/1.1
Server
62.113.194.2 , Germany, ASN47447 (TTM, DE),
Reverse DNS
Software
BunnyCDN-DE1-367 /
Resource Hash
3fa4d29ea63e7b02b47ef709166bed6e16f1e34689136b4361b9a82068a7ad1c

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:36 GMT
Content-Encoding
gzip
Access-Control-Allow-Origin
*
Transfer-Encoding
chunked
P3P
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
CDN-CachedAt
2018-09-17 17:45:16
CDN-PullZone
31826
Connection
keep-alive
Expires
Wed, 17 Oct 2018 14:15:38 GMT
Last-Modified
Tue, 04 Sep 2018 22:55:36 GMT
Server
BunnyCDN-DE1-367
Vary
Accept-Encoding
Content-Type
text/css
CDN-Cache
HIT
CDN-Uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
Cache-Control
max-age=2592000
CDN-RequestId
ec6c8387aeef5e3ee7c13e5737845627
Access-Control-Allow-Headers
Server, x-goog-meta-frames, Content-Length, Range
Access-Control-Expose-Headers
Server, x-goog-meta-frames, Content-Length, Range
css
fonts.googleapis.com/ 		24 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
http://fonts.googleapis.com/css?family=Open+Sans:200italic,300italic,400italic,500italic,600italic,700italic,800italic,900italic,200,300,400,500,600,700,800
Protocol
HTTP/1.1
Server
2a00:1450:4001:814::200a , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
ESF /
Resource Hash
ab480c40525a72ed5918aed50500bbfd7a426f4bc57c4df859872d17e36c73ed
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:36 GMT
Content-Encoding
gzip
Last-Modified
Tue, 16 Oct 2018 17:04:36 GMT
Server
ESF
X-Frame-Options
SAMEORIGIN
Content-Type
text/css; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
private, max-age=86400, stale-while-revalidate=604800
Transfer-Encoding
chunked
Timing-Allow-Origin
*
Link
<http://fonts.gstatic.com>; rel=preconnect; crossorigin
X-XSS-Protection
1; mode=block
Expires
Tue, 16 Oct 2018 17:04:36 GMT
collect
www.google-analytics.com/r/
Redirect Chain
  • http://www.google-analytics.com/r/collect?v=1&_v=j70&a=1219154948&t=pageview&_s=1&dl=http%3A%2F%2Fstevedigioia.com%2Fblog%2Fthe-9-best-ways-to-win-back-an-upset-customer%2F%3F_lrsc%3Dd45d2af1-2adc-...
  • https://www.google-analytics.com/r/collect?v=1&_v=j70&a=1219154948&t=pageview&_s=1&dl=http%3A%2F%2Fstevedigioia.com%2Fblog%2Fthe-9-best-ways-to-win-back-an-upset-customer%2F%3F_lrsc%3Dd45d2af1-2adc...
35 B
111 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google-analytics.com/r/collect?v=1&_v=j70&a=1219154948&t=pageview&_s=1&dl=http%3A%2F%2Fstevedigioia.com%2Fblog%2Fthe-9-best-ways-to-win-back-an-upset-customer%2F%3F_lrsc%3Dd45d2af1-2adc-4aa9-a01d-a6e564008ec3%26trk%3Dli-leap%26utm_medium%3Dpost%26utm_campaign%3Delevate%26utm_source%3Dlinkedin&ul=en-us&de=UTF-8&dt=The%209%20Best%20Ways%20to%20Win%20Back%20an%20Upset%20Customer%20-%20Steve%20DiGioia&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&_u=IEBAAEABC~&jid=233207742&gjid=613580495&cid=681583165.1539709477&tid=UA-70154023-1&_gid=1527228681.1539709477&_r=1&z=1295015249
Protocol
SPDY
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a00:1450:4001:814::200e , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 16 Oct 2018 17:04:36 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
status
200
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
alt-svc
quic=":443"; ma=2592000; v="44,43,39,35"
content-length
35
expires
Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

Location
https://www.google-analytics.com/r/collect?v=1&_v=j70&a=1219154948&t=pageview&_s=1&dl=http%3A%2F%2Fstevedigioia.com%2Fblog%2Fthe-9-best-ways-to-win-back-an-upset-customer%2F%3F_lrsc%3Dd45d2af1-2adc-4aa9-a01d-a6e564008ec3%26trk%3Dli-leap%26utm_medium%3Dpost%26utm_campaign%3Delevate%26utm_source%3Dlinkedin&ul=en-us&de=UTF-8&dt=The%209%20Best%20Ways%20to%20Win%20Back%20an%20Upset%20Customer%20-%20Steve%20DiGioia&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&_u=IEBAAEABC~&jid=233207742&gjid=613580495&cid=681583165.1539709477&tid=UA-70154023-1&_gid=1527228681.1539709477&_r=1&z=1295015249
Non-Authoritative-Reason
HSTS
facebook-white-60.png
sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/331c6750-848e-4469-b1bb-bfbb4fa4cd99/ 		1 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/331c6750-848e-4469-b1bb-bfbb4fa4cd99/facebook-white-60.png
Protocol
HTTP/1.1
Server
62.113.194.2 , Germany, ASN47447 (TTM, DE),
Reverse DNS
Software
BunnyCDN-DE1-367 /
Resource Hash
e262d5a885d106caca0eeecd89860665f154ea852748c60050be9256a793cf1f

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:36 GMT
Last-Modified
Thu, 14 Dec 2017 17:59:24 GMT
Server
BunnyCDN-DE1-367
P3P
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
CDN-Cache
HIT
CDN-Uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
Cache-Control
max-age=2592000
CDN-PullZone
31826
CDN-CachedAt
2018-10-15 18:51:12
CDN-RequestId
7ab668608c53889411bd8bdc2d8bbf85
Connection
keep-alive
Accept-Ranges
bytes
Content-Type
image/png
Content-Length
1234
Expires
Wed, 14 Nov 2018 16:51:06 GMT
twitter-white-60.png
sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/331c6750-848e-4469-b1bb-bfbb4fa4cd99/ 		2 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/331c6750-848e-4469-b1bb-bfbb4fa4cd99/twitter-white-60.png
Protocol
HTTP/1.1
Server
62.113.194.2 , Germany, ASN47447 (TTM, DE),
Reverse DNS
Software
BunnyCDN-DE1-367 /
Resource Hash
e27e2dc3183948f42a64461a3e907cdb89567ef2497ddd3d19e3fa95321e1568

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:36 GMT
Last-Modified
Thu, 14 Dec 2017 17:59:24 GMT
Server
BunnyCDN-DE1-367
P3P
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
CDN-Cache
HIT
CDN-Uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
Cache-Control
max-age=2592000
CDN-PullZone
31826
CDN-CachedAt
2018-10-15 18:51:12
CDN-RequestId
990f8bfee6fc3e97dea22b84e12106dc
Connection
keep-alive
Accept-Ranges
bytes
Content-Type
image/png
Content-Length
1573
Expires
Wed, 14 Nov 2018 16:51:06 GMT
facebook-white-60.png
sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/ 		1 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/facebook-white-60.png
Protocol
HTTP/1.1
Server
62.113.194.2 , Germany, ASN47447 (TTM, DE),
Reverse DNS
Software
BunnyCDN-DE1-367 /
Resource Hash
9c40f13cd1c3c7338bab7aa23cd5d7b197c79a9cd96ccca801f8937767f67642

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:37 GMT
Last-Modified
Thu, 14 Dec 2017 17:59:24 GMT
Server
BunnyCDN-DE1-367
P3P
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
CDN-Cache
HIT
CDN-Uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
Cache-Control
max-age=2592000
CDN-PullZone
31826
CDN-CachedAt
2018-10-15 18:51:09
CDN-RequestId
82cf3eeacf0442a0c8b84cfede200843
Connection
keep-alive
Accept-Ranges
bytes
Content-Type
image/png
Content-Length
1167
Expires
Wed, 14 Nov 2018 16:51:06 GMT
buffer-white-60.png
sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/ 		2 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/buffer-white-60.png
Protocol
HTTP/1.1
Server
62.113.194.2 , Germany, ASN47447 (TTM, DE),
Reverse DNS
Software
BunnyCDN-DE1-367 /
Resource Hash
5457360e0cc37ea259b830e5e5699b8beb15cde3bac100275c5146b53bc766bf

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:37 GMT
Last-Modified
Thu, 14 Dec 2017 17:59:24 GMT
Server
BunnyCDN-DE1-367
P3P
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
CDN-Cache
HIT
CDN-Uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
Cache-Control
max-age=2592000
CDN-PullZone
31826
CDN-CachedAt
2018-10-15 18:51:54
CDN-RequestId
67dd8d2f8b7f4acdf86211bc674fa040
Connection
keep-alive
Accept-Ranges
bytes
Content-Type
image/png
Content-Length
1537
Expires
Wed, 14 Nov 2018 16:51:07 GMT
twitter-white-60.png
sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/ 		1 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/twitter-white-60.png
Protocol
HTTP/1.1
Server
62.113.194.2 , Germany, ASN47447 (TTM, DE),
Reverse DNS
Software
BunnyCDN-DE1-367 /
Resource Hash
c36eb9f49a231993fa4ead31474f6ba49fbba5b2b8630a6d0abb64b3740226c1

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:37 GMT
Last-Modified
Thu, 14 Dec 2017 17:59:24 GMT
Server
BunnyCDN-DE1-367
P3P
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
CDN-Cache
HIT
CDN-Uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
Cache-Control
max-age=2592000
CDN-PullZone
31826
CDN-CachedAt
2018-10-15 18:51:09
CDN-RequestId
932fea9059d58f1264e291f92ac0c60e
Connection
keep-alive
Accept-Ranges
bytes
Content-Type
image/png
Content-Length
1398
Expires
Wed, 14 Nov 2018 16:51:06 GMT
linkedin-white-60.png
sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/ 		1 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/linkedin-white-60.png
Protocol
HTTP/1.1
Server
62.113.194.2 , Germany, ASN47447 (TTM, DE),
Reverse DNS
Software
BunnyCDN-DE1-367 /
Resource Hash
13e9741d8619b07a7e0779171ec4a35d0ee8dad0592a65088f9d3f31af274d43

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:37 GMT
Last-Modified
Thu, 14 Dec 2017 17:59:24 GMT
Server
BunnyCDN-DE1-367
P3P
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
CDN-Cache
HIT
CDN-Uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
Cache-Control
max-age=2592000
CDN-PullZone
31826
CDN-CachedAt
2018-10-15 18:51:09
CDN-RequestId
5892689b61bd30b2892a28e5dc66c3b8
Connection
keep-alive
Accept-Ranges
bytes
Content-Type
image/png
Content-Length
1181
Expires
Wed, 14 Nov 2018 16:51:06 GMT
googleplus-white-60.png
sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/ 		20 KB
21 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/googleplus-white-60.png
Protocol
HTTP/1.1
Server
62.113.194.2 , Germany, ASN47447 (TTM, DE),
Reverse DNS
Software
BunnyCDN-DE1-367 /
Resource Hash
568c290163b0a0957dc9a588116a279f2b47ce42ecc08a9033162c594a7413c6

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:37 GMT
Last-Modified
Thu, 14 Dec 2017 17:59:24 GMT
Server
BunnyCDN-DE1-367
P3P
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
CDN-Cache
HIT
CDN-Uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
Cache-Control
max-age=2592000
CDN-PullZone
31826
CDN-CachedAt
2018-10-15 18:51:09
CDN-RequestId
5fd459bed855b274f0a35b995e85ec5b
Connection
keep-alive
Accept-Ranges
bytes
Content-Type
image/png
Content-Length
20477
Expires
Wed, 14 Nov 2018 16:51:06 GMT
sms-white-60.png
sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/ 		1 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/sms-white-60.png
Protocol
HTTP/1.1
Server
62.113.194.2 , Germany, ASN47447 (TTM, DE),
Reverse DNS
Software
BunnyCDN-DE1-367 /
Resource Hash
27c7a34e0f2fed3ad970351a125121cd84bb25e28f4145f8c6b10e5d60f5387b

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:37 GMT
Last-Modified
Thu, 14 Dec 2017 17:59:24 GMT
Server
BunnyCDN-DE1-367
P3P
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
CDN-Cache
HIT
CDN-Uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
Cache-Control
max-age=2592000
CDN-PullZone
31826
CDN-CachedAt
2018-10-15 18:51:10
CDN-RequestId
45dad5002cd79e4594827a7a555c5dbf
Connection
keep-alive
Accept-Ranges
bytes
Content-Type
image/png
Content-Length
1530
Expires
Wed, 14 Nov 2018 16:51:07 GMT
email-white-60.png
sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/ 		1 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/email-white-60.png
Protocol
HTTP/1.1
Server
62.113.194.2 , Germany, ASN47447 (TTM, DE),
Reverse DNS
Software
BunnyCDN-DE1-367 /
Resource Hash
c6d248d1bca62a13f7a5a6363736e10b4858dd4cc539aaf0018b40b036ac5757

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:37 GMT
Last-Modified
Thu, 14 Dec 2017 17:59:24 GMT
Server
BunnyCDN-DE1-367
P3P
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
CDN-Cache
HIT
CDN-Uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
Cache-Control
max-age=2592000
CDN-PullZone
31826
CDN-CachedAt
2018-10-15 18:51:08
CDN-RequestId
d1463bff82106f2b0180ecccfa117c23
Connection
keep-alive
Accept-Ranges
bytes
Content-Type
image/png
Content-Length
1406
Expires
Wed, 14 Nov 2018 16:51:06 GMT
sumome-white-60.png
sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/ 		16 KB
16 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://sumo.b-cdn.net/static/d4e45b1a42a28ad4e136f69d29dfa04ef117c113/client/images/apps/9e8a4d2a-6f8c-415e-851b-bdfe4c01d5c1/sumome-white-60.png
Protocol
HTTP/1.1
Server
62.113.194.2 , Germany, ASN47447 (TTM, DE),
Reverse DNS
Software
BunnyCDN-DE1-367 /
Resource Hash
8ed77676d10661c0467f600237ee68475d3d4e58993e200cd953ae54132a0e24

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:37 GMT
Last-Modified
Thu, 14 Dec 2017 17:59:24 GMT
Server
BunnyCDN-DE1-367
P3P
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
CDN-Cache
HIT
CDN-Uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
Cache-Control
max-age=2592000
CDN-PullZone
31826
CDN-CachedAt
2018-10-15 18:51:09
CDN-RequestId
fbb7bca9598d2ea8a50fb002f28b970b
Connection
keep-alive
Accept-Ranges
bytes
Content-Type
image/png
Content-Length
16033
Expires
Wed, 14 Nov 2018 16:51:06 GMT
listbuilder-popup.css
sumo.b-cdn.net/virtual/936205277279f153d34eb20ddee708960e846b00/client/css/listbuilder/ 		1 MB
83 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
http://sumo.b-cdn.net/virtual/936205277279f153d34eb20ddee708960e846b00/client/css/listbuilder/listbuilder-popup.css
Requested by
Host: sumo.b-cdn.net
URL: http://sumo.b-cdn.net/virtual/cd835069ed2dd85c74ec998fd01fff0b941bbb5f/client/js/services/services.js
Protocol
HTTP/1.1
Server
62.113.194.2 , Germany, ASN47447 (TTM, DE),
Reverse DNS
Software
BunnyCDN-DE1-367 /
Resource Hash
8e7baaa4c82ed25ea8992739a2d5d6a3c7914804dd353cf738c0476176a6b927

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:37 GMT
Content-Encoding
gzip
Access-Control-Allow-Origin
*
Transfer-Encoding
chunked
P3P
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
CDN-CachedAt
2018-09-05 00:56:51
CDN-PullZone
31826
Connection
keep-alive
Expires
Thu, 04 Oct 2018 22:56:48 GMT
Last-Modified
Tue, 04 Sep 2018 22:55:45 GMT
Server
BunnyCDN-DE1-367
Vary
Accept-Encoding
Content-Type
text/css
CDN-Cache
HIT
CDN-Uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
Cache-Control
max-age=2592000
CDN-RequestId
3503611dbff4b029962a813c249eddb7
Access-Control-Allow-Headers
Server, x-goog-meta-frames, Content-Length, Range
Access-Control-Expose-Headers
Server, x-goog-meta-frames, Content-Length, Range
features
sumo.com/api/site/2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd/ 		0
398 B 		XHR
General
Check archive.org
Download Go to
Full URL
http://sumo.com/api/site/2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd/features?site_id=2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd
Requested by
Host: load.sumo.com
URL: http://load.sumo.com/
Protocol
HTTP/1.1
Server
54.200.150.117 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-200-150-117.us-west-2.compute.amazonaws.com
Software
nginx/1.12.1 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Access-Control-Request-Method
GET
Origin
http://stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Access-Control-Request-Headers
x-sumo-auth

Response headers

Date
Tue, 16 Oct 2018 17:04:37 GMT
Server
nginx/1.12.1
Access-Control-Max-Age
2592000
Access-Control-Allow-Methods
GET,HEAD,PUT,POST,DELETE
Access-Control-Allow-Origin
http://stevedigioia.com
Access-Control-Allow-Credentials
true
Connection
keep-alive
Access-Control-Allow-Headers
pragma, x-requested-with, accept, x-sumo-auth, x-sumo-token, content-type
features
sumo.com/api/site/2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd/ 		0
398 B 		XHR
General
Check archive.org
Download Go to
Full URL
http://sumo.com/api/site/2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd/features?site_id=2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd
Requested by
Host: load.sumo.com
URL: http://load.sumo.com/
Protocol
HTTP/1.1
Server
54.200.150.117 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-200-150-117.us-west-2.compute.amazonaws.com
Software
nginx/1.12.1 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Access-Control-Request-Method
GET
Origin
http://stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Access-Control-Request-Headers
x-sumo-auth

Response headers

Date
Tue, 16 Oct 2018 17:04:37 GMT
Server
nginx/1.12.1
Access-Control-Max-Age
2592000
Access-Control-Allow-Methods
GET,HEAD,PUT,POST,DELETE
Access-Control-Allow-Origin
http://stevedigioia.com
Access-Control-Allow-Credentials
true
Connection
keep-alive
Access-Control-Allow-Headers
pragma, x-requested-with, accept, x-sumo-auth, x-sumo-token, content-type
features
sumo.com/api/site/2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd/ 		1 KB
1 KB 		XHR
General
Check archive.org
Download Go to
Full URL
http://sumo.com/api/site/2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd/features?site_id=2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd
Protocol
HTTP/1.1
Server
54.148.199.253 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-148-199-253.us-west-2.compute.amazonaws.com
Software
nginx/1.12.1 /
Resource Hash
bff40ed20a2c8eb1b7808cda36ca314713c52e72840d2ad33beaf24863ac34c2
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Accept
application/json, text/plain, */*
Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Origin
http://stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
X-Sumo-Auth
undefined

Response headers

Date
Tue, 16 Oct 2018 17:04:37 GMT
Content-Encoding
gzip
Vary
Origin, Accept-Encoding
Server
nginx/1.12.1
ETag
"1121063262"
X-FRAME-OPTIONS
SAMEORIGIN
Content-Type
application/json; charset=utf-8
Access-Control-Allow-Origin
http://stevedigioia.com
Transfer-Encoding
chunked
Connection
keep-alive
Access-Control-Allow-Credentials
true
X-Robots-Tag
noindex, nofollow
features
sumo.com/api/site/2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd/ 		1 KB
1 KB 		XHR
General
Check archive.org
Download Go to
Full URL
http://sumo.com/api/site/2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd/features?site_id=2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd
Protocol
HTTP/1.1
Server
54.200.150.117 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-200-150-117.us-west-2.compute.amazonaws.com
Software
nginx/1.12.1 /
Resource Hash
bff40ed20a2c8eb1b7808cda36ca314713c52e72840d2ad33beaf24863ac34c2
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Accept
application/json, text/plain, */*
Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Origin
http://stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
X-Sumo-Auth
undefined

Response headers

Date
Tue, 16 Oct 2018 17:04:37 GMT
Content-Encoding
gzip
Vary
Origin, Accept-Encoding
Server
nginx/1.12.1
ETag
"1121063262"
X-FRAME-OPTIONS
SAMEORIGIN
Content-Type
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Date
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http://sumo.com/api/event/?site_id=2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd&app_id=156085c5-0017-4150-b225-a731ad248f38.ba3809d604e959ae0194c8b55b4b8b4aecdcff4b6bbe12387e5d0dfb5eddf95c&shortcut_id=&visitor_id=4b6b22afdfc7fb70fa3877b99aaf67075b4efc84c09ed808188c9b9c7c49765a&event=popup&href=http%3A%2F%2Fstevedigioia.com%2Fblog%2Fthe-9-best-ways-to-win-back-an-upset-customer%2F%3F_lrsc%3Dd45d2af1-2adc-4aa9-a01d-a6e564008ec3%26trk%3Dli-leap%26utm_medium%3Dpost%26utm_campaign%3Delevate%26utm_source%3Dlinkedin&ref=&cache=0.43681714054877174
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Date
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sumo.com/api/event/ 		2 B
254 B 		Image
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Full URL
http://sumo.com/api/event/?site_id=2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd&app_id=156085c5-0017-4150-b225-a731ad248f38.cb45c847a971dcf7ca0abfd32eafde0fb242fe1fa8560fca3c37b18a1792751c.ba3809d604e959ae0194c8b55b4b8b4aecdcff4b6bbe12387e5d0dfb5eddf95c&shortcut_id=&visitor_id=4b6b22afdfc7fb70fa3877b99aaf67075b4efc84c09ed808188c9b9c7c49765a&event=popup&href=http%3A%2F%2Fstevedigioia.com%2Fblog%2Fthe-9-best-ways-to-win-back-an-upset-customer%2F%3F_lrsc%3Dd45d2af1-2adc-4aa9-a01d-a6e564008ec3%26trk%3Dli-leap%26utm_medium%3Dpost%26utm_campaign%3Delevate%26utm_source%3Dlinkedin&ref=&cache=0.31286821699474454
Protocol
HTTP/1.1
Server
54.200.150.117 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-200-150-117.us-west-2.compute.amazonaws.com
Software
nginx/1.12.1 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 16 Oct 2018 17:04:38 GMT
Vary
Accept-Encoding
Server
nginx/1.12.1
ETag
"-684271315"
X-FRAME-OPTIONS
SAMEORIGIN
Content-Type
text/plain
Connection
keep-alive
X-Robots-Tag
noindex, nofollow
Content-Length
2
features
sumo.com/api/site/2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd/ 		0
398 B 		XHR
General
Check archive.org
Download Go to
Full URL
http://sumo.com/api/site/2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd/features
Requested by
Host: load.sumo.com
URL: http://load.sumo.com/
Protocol
HTTP/1.1
Server
54.200.150.117 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-200-150-117.us-west-2.compute.amazonaws.com
Software
nginx/1.12.1 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Access-Control-Request-Method
GET
Origin
http://stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Access-Control-Request-Headers
x-sumo-auth

Response headers

Date
Tue, 16 Oct 2018 17:04:38 GMT
Server
nginx/1.12.1
Access-Control-Max-Age
2592000
Access-Control-Allow-Methods
GET,HEAD,PUT,POST,DELETE
Access-Control-Allow-Origin
http://stevedigioia.com
Access-Control-Allow-Credentials
true
Connection
keep-alive
Access-Control-Allow-Headers
pragma, x-requested-with, accept, x-sumo-auth, x-sumo-token, content-type
mem8YaGs126MiZpBA-UFVZ0bf8pkAg.woff2
fonts.gstatic.com/s/opensans/v15/ 		9 KB
9 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/opensans/v15/mem8YaGs126MiZpBA-UFVZ0bf8pkAg.woff2
Requested by
Host: sumo.b-cdn.net
URL: http://sumo.b-cdn.net/virtual/bcea8ab648e5b02749d3979396467b446016d458/client/js/156085c5-0017-4150-b225-a731ad248f38/service.js
Protocol
SPDY
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:814::2003 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
8868d2a2f803ea6802d54a11564b5b96c7d8be56117a328c8f605539d6dee167
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
https://fonts.googleapis.com/css?family=Open+Sans:900,900italic,800,800italic,700,700italic,600,600italic,500,500italic,400,400italic,300,300italic,200,200italic,100,100italic
Origin
http://stevedigioia.com

Response headers

date
Mon, 08 Oct 2018 15:55:35 GMT
x-content-type-options
nosniff
last-modified
Wed, 11 Oct 2017 21:49:46 GMT
server
sffe
age
695343
status
200
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="44,43,39,35"
content-length
8892
x-xss-protection
1; mode=block
expires
Tue, 08 Oct 2019 15:55:35 GMT
JTUSjIg1_i6t8kCHKm459WlhyyTh89Y.woff2
fonts.gstatic.com/s/montserrat/v12/ 		13 KB
13 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/montserrat/v12/JTUSjIg1_i6t8kCHKm459WlhyyTh89Y.woff2
Requested by
Host: sumo.b-cdn.net
URL: http://sumo.b-cdn.net/virtual/bcea8ab648e5b02749d3979396467b446016d458/client/js/156085c5-0017-4150-b225-a731ad248f38/service.js
Protocol
SPDY
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:814::2003 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
50e7e16fa947036ed479023375a7a44597c72dcc780c110ddb87a28cfa7fd16c
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
https://fonts.googleapis.com/css?family=Montserrat:900,900italic,800,800italic,700,700italic,600,600italic,500,500italic,400,400italic,300,300italic,200,200italic,100,100italic
Origin
http://stevedigioia.com

Response headers

date
Tue, 02 Oct 2018 10:29:31 GMT
x-content-type-options
nosniff
last-modified
Tue, 07 Nov 2017 15:24:13 GMT
server
sffe
age
1233307
status
200
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="44,43,39,35"
content-length
13248
x-xss-protection
1; mode=block
expires
Wed, 02 Oct 2019 10:29:31 GMT
mem5YaGs126MiZpBA-UNirkOUuhpKKSTjw.woff2
fonts.gstatic.com/s/opensans/v15/ 		9 KB
9 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/opensans/v15/mem5YaGs126MiZpBA-UNirkOUuhpKKSTjw.woff2
Requested by
Host: sumo.b-cdn.net
URL: http://sumo.b-cdn.net/virtual/bcea8ab648e5b02749d3979396467b446016d458/client/js/156085c5-0017-4150-b225-a731ad248f38/service.js
Protocol
SPDY
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:814::2003 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
50dda9aac0fcea362bdda27ae7833240485ad5a20ccc105c1cd13ea26802a8bd
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
https://fonts.googleapis.com/css?family=Open+Sans:900,900italic,800,800italic,700,700italic,600,600italic,500,500italic,400,400italic,300,300italic,200,200italic,100,100italic
Origin
http://stevedigioia.com

Response headers

date
Tue, 02 Oct 2018 10:29:31 GMT
x-content-type-options
nosniff
last-modified
Wed, 11 Oct 2017 21:49:48 GMT
server
sffe
age
1233307
status
200
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="44,43,39,35"
content-length
8916
x-xss-protection
1; mode=block
expires
Wed, 02 Oct 2019 10:29:31 GMT
features
sumo.com/api/site/2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd/ 		1 KB
1 KB 		XHR
General
Check archive.org
Download Go to
Full URL
http://sumo.com/api/site/2431f3a31b9f25404c35d21c453ff0417ca6b325d52e567902c94e90d3a583cd/features
Protocol
HTTP/1.1
Server
54.200.150.117 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-200-150-117.us-west-2.compute.amazonaws.com
Software
nginx/1.12.1 /
Resource Hash
bff40ed20a2c8eb1b7808cda36ca314713c52e72840d2ad33beaf24863ac34c2
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Accept
application/json, text/plain, */*
Referer
http://stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer/?_lrsc=d45d2af1-2adc-4aa9-a01d-a6e564008ec3&trk=li-leap&utm_medium=post&utm_campaign=elevate&utm_source=linkedin
Origin
http://stevedigioia.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
X-Sumo-Auth
undefined

Response headers

Date
Tue, 16 Oct 2018 17:04:38 GMT
Content-Encoding
gzip
Vary
Origin, Accept-Encoding
Server
nginx/1.12.1
ETag
"1121063262"
X-FRAME-OPTIONS
SAMEORIGIN
Content-Type
application/json; charset=utf-8
Access-Control-Allow-Origin
http://stevedigioia.com
Transfer-Encoding
chunked
Connection
keep-alive
Access-Control-Allow-Credentials
true
X-Robots-Tag
noindex, nofollow

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
cdn.api.twitter.com
URL
http://cdn.api.twitter.com/1/urls/count.json?callback=jQuery112409879491600106665_1539709473811&url=http%3A%2F%2Fstevedigioia.com%2Fblog%2Fthe-9-best-ways-to-win-back-an-upset-customer%2F&_=1539709473812

Verdicts & Comments Add Verdict or Comment

56 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

string| mi_version boolean| mi_track_user string| mi_no_track_reason string| disableStr function| __gaTrackerIsOptedOut function| __gaTrackerOptout string| GoogleAnalyticsObject function| __gaTracker object| _wpemojiSettings object| monsterinsights_frontend function| MonsterInsights object| MonsterInsightsObject object| theme_data undefined| $ function| jQuery string| _wp_rp_static_base_url string| _wp_rp_wp_ajax_url string| _wp_rp_plugin_version string| _wp_rp_post_id string| _wp_rp_num_rel_posts boolean| _wp_rp_thumbnails string| _wp_rp_post_title object| _wp_rp_post_tags object| _gaq object| google_tag_data object| gaplugins object| sa object| gaGlobal object| gaData object| twemoji object| wp object| mc function| $mcj object| fnames object| ftypes function| loadScript string| ajaxurl function| sumo_add_woocommerce_coupon function| sumo_remove_woocommerce_coupon function| sumo_get_woocommerce_cart_subtotal object| wpcf7 function| popCenter object| addComment object| tw_2 object| jQuery112409879491600106665 function| jQuery112409879491600106665_1539709473811 object| _gat object| ak_js object| commentForm undefined| replyRowContainer undefined| children object| sumo boolean| __smLoaded object| jQuery1102013505298765721108 function| __gaSumome boolean| currentUrlIncluded

10 Cookies

Domain/Path Name / Value
.stevedigioia.com/ Name: __utmb
Value: 225666520.1.10.1539709475
.stevedigioia.com/ Name: __utmt
Value: 1
.stevedigioia.com/ Name: __utmz
Value: 225666520.1539709475.1.1.utmcsr=linkedin|utmccn=elevate|utmcmd=post
.stevedigioia.com/ Name: __utmc
Value: 225666520
.stevedigioia.com/ Name: __utma
Value: 225666520.973779776.1539709474.1539709475.1539709475.1
.stevedigioia.com/ Name: _gat
Value: 1
stevedigioia.com/ Name: PHPSESSID
Value: 799e69c87d3e7bad5283ee6e430d1a0a
.stevedigioia.com/ Name: _gid
Value: GA1.2.264445988.1539709474
.stevedigioia.com/ Name: _ga
Value: GA1.2.973779776.1539709474
stevedigioia.com/blog/the-9-best-ways-to-win-back-an-upset-customer Name: __smVID
Value: 4b6b22afdfc7fb70fa3877b99aaf67075b4efc84c09ed808188c9b9c7c49765a

1 Console Messages

Source Level URL
Text
console-api log URL: http://stevedigioia.com/blog/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1(Line 2)
Message:
JQMIGRATE: Migrate is installed, version 1.4.1

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

0.gravatar.com
api.bufferapp.com
blog-cdn.feedspot.com
cdn-images.mailchimp.com
cdn.api.twitter.com
fonts.googleapis.com
fonts.gstatic.com
graph.facebook.com
i66.tinypic.com
i67.tinypic.com
i68.tinypic.com
load.sumo.com
media.sumo.com
s.w.org
s3.amazonaws.com
static.aci.info
stevedigioia.com
sumo.b-cdn.net
sumo.com
widget.aggregage.com
www.blogarama.com
www.customerexperienceupdate.com
www.google-analytics.com
www.linkedin.com
cdn.api.twitter.com
104.18.166.29
185.172.148.132
192.0.77.48
209.17.68.209
2600:9000:200d:5800:14:8cf0:e1c0:93a1
2606:4700:30::681f:4872
2606:4700:30::681f:4972
2a00:1450:4001:814::2003
2a00:1450:4001:814::200a
2a00:1450:4001:814::200e
2a03:2880:f01a:1:face:b00c:0:1
2a04:fa87:fffe::c000:4902
2a05:f500:10:101::b93f:9101
52.216.100.69
54.148.199.253
54.192.200.141
54.200.150.117
54.230.202.167
54.68.56.226
62.113.194.2
65.254.227.240
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